Novotel Suites Colmar Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 1,592 reviews

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Description

Hotel extras

  • Spacious bedrooms

  • Payable car park, on reservation by email

  • Gourmet dishes to enjoy on the spot or in your room

  • Fitness center, sauna, hammam, massage upon reservation at the hotel

  • Buffet breakfast with local products

Our accommodation(s)

Hotel location

Novotel Suites Colmar Centre

27 Rue Bartholdi
68000 COLMAR
France

GPS:48.071587, 7.359924

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Take some time for yourself! With your friends or colleagues, let yourself be tempted by a thirst-quenching wine, sparkling wine, Alsace wine, a liqueur or a local beer in a cozy space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,592 reviews

TripAdvisor Rating  4.5/5  502 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Daniel C. Couples - Confirmed reviews ALL

It was one of the best hotel experiences I have ever had. From the moment we arrived, the staff’s attentiveness made our stay extremely comfortable. What we received exceeded what we paid for. I would definitely stay there again. Congratulations!

Dear guest, First of all, we would like to thank you for taking the time to tell us about your experience at our facilities. It is a pleasure for us to read your comments and to know that the hotel and the quality of service met your expectations. We look forward to seeing you again in the future. Thank you very much, Kind regards.

Customer review rating 4.5/5

Y. Y. P. Families - Confirmed reviews ALL

Everything is good from service to breakfast. I just don’t like the smell in the corridor while the housekeeping is on. I suspect it is the smell of the cleanser

Dear Sir or Madam, Thank you for your positive feedback regarding our service and breakfast offerings. We appreciate your observations about the smell in the corridor during housekeeping hours. Our cleaning products are selected for their efficacy and safety; however, we understand that scents can be subjective. Your feedback is valuable to us as we continually strive to enhance our guest experience. Best regards, Novotel Suites Colmar Centre

Customer review rating 5.0/5

Roch S. Families - Confirmed reviews ALL

Really comfortable hotel, nice and helpfull staff. Room was spacoius and clean. Oustanding with 2 tv, both bathtube and shower. Very near to main attractions but at the calm Street.

Dear Guest, Thank you for sharing your positive experience at Novotel Suites Colmar Centre. We are delighted to hear that you enjoyed your stay. It is also great to know that you appreciated the amenities and the hotel's location, balancing accessibility to attractions with a tranquil environment. Best regards, Novotel Suites Colmar Centre

Illogic management and overpriced

TripAdvisor rating 2.0/5

Rytis B TripAdvisor review

Parking is inaccessible without unnecessary visit to the reception prior to taking care of your hand luggage. Everything is made without logic here. Parking is almost always half empty. Stupid management of it. The staff, well, it depends. They can greet you well, but farewell with insistence to double charge for breakfast, parking, regardless of prepaid vouchers including these services. Tbh, it's a good 3 star hotel. No more than that. The problem with Colmar and Alsace excluding Strasbourg is the same - a chronic lack of modern world class hotels. There are none there yet. The hotel cannot even afford to deliver decent baked ham without bone parts. So, what are you dear visitors talking about the hotel when giving 5 stars out of 5???

Dear Rytis, Thank you for taking the time to share such detailed feedback. We are truly sorry to read that your experience led to frustration, and we appreciate the opportunity to clarify several points. Regarding the parking, please allow us to explain its organization. Our parking is available by reservation only, which is why it is necessary to stop at the reception upon arrival to receive both the allocated parking space and the access card. This system allows us to manage availability fairly for all guests. That said, we fully understand that this may feel inconvenient upon arrival. Guests are welcome to leave their luggage at the reception before parking, or alternatively, once parked, to access the hotel directly via the elevators that connect the parking area to the guest room floors. Concerning the issue you mentioned about a possible double charge for breakfast and parking, we sincerely apologise for the confusion this may have caused. This is, of course, not acceptable. We would be grateful if you could share additional details (such as dates, booking reference, or invoices), so that we may investigate thoroughly and clarify the situation on our side. With regard to the breakfast products you mentioned, including the bacon, we work primarily with local producers and favour minimally processed ingredients. As a result, some products may appear more “natural” than what is found in industrial catering. We fully understand, however, that this may not match every guest’s expectations. We regret that your overall impression did not reflect the experience we aim to provide. Your feedback has been shared with our management team, as it helps us continue to improve both our services and communication with our guests. Thank you again for your time and comments. Best regards, Cécile KOHLER Hotel Manager Novotel Suites Colmar Centre

Customer review rating 4.5/5

Elena C. Families - Confirmed reviews ALL

Great personnel, big and clean room

Dear guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our personnel to be accommodating. It is also wonderful to know that you appreciated the spaciousness and cleanliness of your room. Your positive remarks inspire us to continue providing exceptional service. Goodbye and best regards, Novotel Suites Colmar Centre

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Other web-users rate our hotel

  • 1,118 reviews 9.3/10 Location
  • 1,247 reviews 8.9/10 Room
  • 1,230 reviews 9.7/10 Service
  • 13 reviews 7.6/10 WiFi
  • 759 reviews 9/10 Comfort
  • 698 reviews 9/10 Breakfast
  • 485 reviews 9/10 Cleanliness
  • 260 reviews 9.5/10 Vibe

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