Novotel Suites Colmar Centre Hotel 4 stars

Even with the Covid Problems staff were friendly helpful and very nice. The buffet breakfast as good as ever and the room comfortable and just right for our short stay. We always choose a Novotel or associate hotel when in France. And we will do so again!!! Thank you

Very pleasant stay with excellent sauna , comfortable room but surprisingly unimaginative breakfast

Our stay was nice. I added 1 adult to the booking and this was no problem. Very pleasant hosts at reception during check-in and check-out. The room was nice and we had enough room. There were extra towels for the third person but no extra coffee cups or tea mugs. When we called to reception asking for an extra mug we were told to come downstairs to pick it up ourselves. We were already in pyjama's and one of us needed to change clothes again. The service could have been better. It was around 9:00 pm so not very late. The next morning we were surprised to see a fully self-service breakfast buffet. The host took our names but didn't tell us to sanities our hands. We did it but saw that other guests did not do this. I expected more protocol and caution after receiving an email before our stay about your ALLSAFE program. I did not feel SAFE!

Short but excellent stay compliant to accord members experience expectations.

Had a wonderful time with really friendly and helpful staff.

Reception : Friendly , helpful Restaurant: also Good helpful but not Friendly Houskeeping: was also helpful . We want say Thankyou for everything i.

The check-in, room etc were all great. However, it would be good if the need to pre-book parking was made clearer on your website - i totally missed this and do normally check for this. Fortunately there was a local parking nearby. For the room cleaning - it would seem the fridge had not been cleaned as a half-full bottle of water was still there. In addition, i was quite shocked to find the breakfast is still a help-yourself buffet and that there was little or no oversight by the team to ensure guests behaved correctly - we had children (and some adults) without masks going to get food and breathing all over open displays of meat, cheese etc..., your own team refilling the cutlery with bare hands etc. and it was very worrying. Correct etiquette for lifts should also be reinforced - was surprised to be in a small lift with 2 people and have 2 other guests rush to join us for the journey rather than waiting for the next lift! I appreciate much of this is your guests' behaviour but given the reports of increased contamination levels in France this is not going to give people peace of mind in a hotel stay.

A brilliant stay. Upgraded to an executive suite and very impressed. Lovely in room facilities. Staff were exceptional. Super location, just a few minutes walk into the centre.

Excellent location just a few steps from the city center. Rooms are large, well equipped and very clean. Nice staff.

Very quick check-in. Got fixed place to park the car which is nice. Location is walking distance to center so we did that daily. Bakery around the corner for fresh bread as we didn’t take the breakfast. Room was large enough for 4 although the sofa bed was not the most comfortable but for two nights sufficient.

Very friendly staff in a nice hotel conveniently located close to Colmar Little Venice...

This hotel was fabulous. Perfect location very clean, great breakfast, friendly staff. Would not hesitate to stay here again.

Moment d’exception

Excellent quality price Very good location Really Nice room

The hotel is really close to the city center without being in the "tourist zone". The hotel has all services and the staff was very friendly