Novotel Suites Colmar Centre Hotel 4 stars

THE PEOPLE WERE VERY WELCOMING AND HELPFUL

Travelling during this current Covid lockdown is an unpleasant experience. Novotel did all they could to reduce the misery. Thank you!

2 weeks stay to visit my family. Well located, large comfy rooms.

We stayed in the Novotel for three nights. The experience was good. On the plus : big and clean rooms, nice staff, always available if you need anything. The location is excellent : three minutes from la petite Venise. Covered underground parking. On the minus : breakfast lacks of variety. The shower floor is very slippery. I would recommend this hotel for a short stay in Colmar.

Really enjoyed the hotel. Nice bar to have a beverage, breakfast was very good, rooms are fantastic, modern and clean.

We spent two nights in this hotel. Very positive experience, our room was very spacious and comfortable. The staff handled the COVID-19 situation well, in our opinion. Also good Location, in only very few walking minutes you are in the old town. Would select this hotel again for a stay in Colmar.

Even with the Covid Problems staff were friendly helpful and very nice. The buffet breakfast as good as ever and the room comfortable and just right for our short stay. We always choose a Novotel or associate hotel when in France. And we will do so again!!! Thank you

Very pleasant stay with excellent sauna , comfortable room but surprisingly unimaginative breakfast

Our stay was nice. I added 1 adult to the booking and this was no problem. Very pleasant hosts at reception during check-in and check-out. The room was nice and we had enough room. There were extra towels for the third person but no extra coffee cups or tea mugs. When we called to reception asking for an extra mug we were told to come downstairs to pick it up ourselves. We were already in pyjama's and one of us needed to change clothes again. The service could have been better. It was around 9:00 pm so not very late. The next morning we were surprised to see a fully self-service breakfast buffet. The host took our names but didn't tell us to sanities our hands. We did it but saw that other guests did not do this. I expected more protocol and caution after receiving an email before our stay about your ALLSAFE program. I did not feel SAFE!

Short but excellent stay compliant to accord members experience expectations.

Had a wonderful time with really friendly and helpful staff.

Reception : Friendly , helpful Restaurant: also Good helpful but not Friendly Houskeeping: was also helpful . We want say Thankyou for everything i.

The check-in, room etc were all great. However, it would be good if the need to pre-book parking was made clearer on your website - i totally missed this and do normally check for this. Fortunately there was a local parking nearby. For the room cleaning - it would seem the fridge had not been cleaned as a half-full bottle of water was still there. In addition, i was quite shocked to find the breakfast is still a help-yourself buffet and that there was little or no oversight by the team to ensure guests behaved correctly - we had children (and some adults) without masks going to get food and breathing all over open displays of meat, cheese etc..., your own team refilling the cutlery with bare hands etc. and it was very worrying. Correct etiquette for lifts should also be reinforced - was surprised to be in a small lift with 2 people and have 2 other guests rush to join us for the journey rather than waiting for the next lift! I appreciate much of this is your guests' behaviour but given the reports of increased contamination levels in France this is not going to give people peace of mind in a hotel stay.

A brilliant stay. Upgraded to an executive suite and very impressed. Lovely in room facilities. Staff were exceptional. Super location, just a few minutes walk into the centre.

Excellent location just a few steps from the city center. Rooms are large, well equipped and very clean. Nice staff.