The entire experience was great. Everything, starting from the personnel and ending to the services exceeded my expectations.

We stayed for 4 nights. Location was on,y 6 minutes walking to Petite Venise. The comfort room was spacious and rooms were clean. We purchased the breakfast package and was very happy with the quality and selection of eggs, sausage, bacon, charcuterie, cheeses, fruit, cereals, juices, and 2 fast speed industrial espresso machines.

Hotel is located just minutes walk away from the old town. Room is clean and staff are pleasant. Decent breakfast but would be good to have some variations as we had the same breakfast throughout our stay of 6 nights. Parking has to be reserved in advance and can be a little tight when exiting.

Hotel is ideal for families. It is a short walk to the centre and can easily be reached by car.

It was a very pleasant stay, with no unfortunate incidents of any kind. The room held good standard and the room and the bathroom was nice large, clean and did not feel worn. There were some notes about smoking being prohibited on some rather shoddy pieces of worn laminated paper which ingereral brought the impression a little bit down, It would be advisable if the hotel would replace these sad pieces of laminated paper with something a bit more durable.

very nice room.

We stayed for 6 nights, we felt very welcome and at home. The whole staff (reception, breakfast and cleaning) was very friendly and ready to help. Breakfast really tasty (with some local specialties) and always refilled in time, rooms very clean and with lot of space. The kitchenette is very practical. Thank you!!

Really good room and welcoming!

We loved this hotel, the staff was friendly and supporting. The decoration of the hotel is cosy and welcoming . Our room was spacious , and clean, with two large tv screens . We were not sure if our room was equipped with “air conditioned” but during sunny days we believe this is a must have. The underground parking was also great, especially as I pay some good attention to my sport car. We also loved the small food store in the hotel , we tested it and enjoyed the fresh vegetable soup. So overall a great stay .

Fantastic team from reception to house-keeping. Clean rooms and quiet. Underground parking is very practical. Excellent location for those looking to explore Colmar.

People at the reception quite professional

One comment, though: when checking in, nobody told us that we had to book a time slot for the breakfast on the morning after (limited access to the breakfast room for COVID related reasons)...we got this information late in the evening (by chance), so we had to take our breakfast the morning after at 9.45, and consequently delay our departure. That was not good at all. This step of the process has to be improved. Otherwise, our stay was very good and comfortable (see notes/scores on the different services), worth to stop at this hotel, rather than driving for more than 800km. Thank you. Kind Regards, Mr. Murgese

A hotel just right for us. It was very close to all the Christmas Markets, & we had a great time in Colmar & in Kaysersberg & Riquewir too. An excellent experience, and we will return next year to visit some other villages around Colmar.

On our trip to Southern Europe, we decided to stay in Colmar. We were very well received at the reception and got all the right information (including recommendation to reserve a table for dinner in the city). The city center is about 200m away only and certainly worth a visit! The room we got was really modern, fully equipped (including coffee/tea, fridge), nice sofa, and bathroom with bath and shower. This was all in line with the standards I am expecting from the Novotel brand.

This is our second stay at Novotel Suites, following Malaga a couple of years ago. As I am a retired person, I only travel for vacation. I do not like Novotel,as they are too much business like.! But Suites is quite different,with clean and larger room,we coud have stayed very comfortably.