Mercure Hotel Freiburg Am Muenster 3.5 stars

Name: 3 star Mercure Hotel Freiburg am Münster - ALL
Address: Auf der Zinnen 1, FREIBURG, 79098, DE
Telephone: +4976138510
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,907 reviews

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Auf der Zinnen 1, 79098 FREIBURG, Germany

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Mercure Hotel Freiburg Am Muenster

Hotel for travellers looking for local and authentic experiences

Our hotel is located in the center of the charming and splendid Old Town of the Baden metropolis. All 117 stylishly designed rooms of the 3-star superior category Mercure Hotel Freiburg am Münster are air-conditioned. Our hotel is Green Key and VDR certified. The 3 meeting rooms are suitable for events of up to 140 people. The main train station is only 1 km away and the A5 motorway is about 8 km away. Car and bicycle parking is available in the public paid "KARLSBAU" parking garage under the hotel.

Discover the historic old town with a stay at Hotel Mercure Freiburg am Münster, just a stone's throw from Europaplatz and landmarks such as Freiburg Cathedral, Münsterplatz and Freiburg Bächle. Take a trip to Schlossberg and enjoy wonderful views of the city. The Freiburg fairgrounds, SICK Arena and new SC Freiburg stadium are also nearby and easy to reach on foot or by public transportation.

The lovely city of Freiburg is rich in history, immortalized in many historical monuments and buildings. With all the tradition, Freiburg is also a lively city - thanks to its exceptionally many young residents.

My team and I welcome you to the southernmost major city in Germany. Our hotel is centrally located in the heart of Freiburg - the ideal starting point to explore the picturesque old town of Freiburg.

Marijo PEHAR, Hotel Management

Hotel extras

Our hotel features stylishly designed rooms and air conditioning.
GREEN KEY & VDR certified
PARKING: paid public indoor car park under the hotel; parking on level P1
The hotel is located in a prime central spot at the heart of the old town.
The hotel has three meeting rooms for a total of up to 140 people.

Our accommodation(s)

Room

Standard Room with double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

2 single bed standard room

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Room with queen-size bed and additional sleeping arrangements

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Single bed(s) and 1 x Double bed(s)

See availabilities

Room

Standard Family Room with queen-size bed and additional sleeping arrangements

4 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Privilege Room with queen-size bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

See availabilities

Hotel location

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

+49 761 38510

+49 761 3851666

Railway station
Highway exit
Helipad/aerodrome

HAUPTBAHNHOF

Railway station

Access: 1 km / 0.63 mi

FLUGPLATZ FREIBURG

Helipad/aerodrome

Access: 5 km / 3.13 mi

FREIBURG MITTE

Highway exit

Access: 8 km / 5 mi

FREIBURG NORD

Highway exit

Access: 8 km / 5 mi

FREIBURG SÜD

Highway exit

Access: 10 km / 6.25 mi

smile X

Sports centre

Access: 100 m / 0.06 mi

MUENSTER/CATHEDRAL

Historic monument

Access: 300 m / 0.19 mi

HIST KAUFHAUS

Historic monument

Access: 300 m / 0.19 mi

WALLGRABENTHEATER

Entertainment/theatre district

Access: 500 m / 0.31 mi

AUGUSTINER MUSEUM

Museums

Access: 500 m / 0.31 mi

THEATER MARTINSTOR

Entertainment/theatre district

Access: 500 m / 0.31 mi

RATHAUS

Historic monument

Access: 800 m / 0.5 mi

BOTANISCHER GARTEN

Botanical gardens

Access: 1 km / 0.62 mi

THEATER

Entertainment/theatre district

Access: 1 km / 0.63 mi

CINEMAXX

Cinema district

Access: 1 km / 0.63 mi

KONZERTHAUS

Opera/symphony/concert hall

Access: 1 km / 0.62 mi

EISLAUFHALLE

Sports centre

Access: 4 km / 2.5 mi

MUNDENHOF

Zoo

Access: 5 km / 3.11 mi

SCHAUINSLAND

Tourist attraction

Access: 20 km / 12.5 mi

HINTERZARTEN

Ski area

Access: 25 km / 15.63 mi

EUROPAPARK RUST

Amusement park

Access: 30 km / 18.75 mi

Europaparkstadion

Sports centre

Feldberg

Ski area

SCHWARZWALD

Wood/forest

Access: 20 km / 12.43 mi

TITISEE

Lake

Access: 30 km / 18.75 mi

River

KARSTADT

Shopping district

Access: 100 m / 0.06 mi

BREUNINGER

Shopping district

Access: 200 m / 0.13 mi

SCHWARZWALDCITY

Shopping district

Access: 200 m / 0.13 mi

Bermuda Triangle

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

THE FLAVE

Welcome to The Flave of Freiburg, your cosy hotel bar! We welcome you to relaxed evenings with refreshing drinks. Please note that opening hours may vary. Usually closed on Thursdays and Sundays.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 140
Maximum capacity for banquets: 50

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,907 reviews

Alison S. Couples - 6/24/2026 Confirmed reviews ALL

Dear guest, Thank you for your kind feedback regarding your stay with us. We are delighted to hear that you appreciated our location, friendly staff, and the excellent views from your room. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Jessica Zipf Rooms Division Manager Mercure Hotel Freiburg Am Muenster

Aljaz G. Business - 6/24/2026 Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, our staff friendly, and enjoyed our breakfast offerings. Your feedback is greatly appreciated. We look forward to welcoming you again on your next visit to Freiburg. Best regards, Jessica Zipf Rooms Division Manager Mercure Hotel Freiburg Am Muenster

Patrick V. G. Couples - 6/22/2026 Confirmed reviews ALL

Dear guest, thank you for your kind words regarding our location, staff, and breakfast offerings. We are pleased to know that you enjoyed your stay at our hotel. Your feedback is invaluable to us as we strive to provide excellent service. We look forward to welcoming you again on your next visit to Freiburg. Best regards, Jessica Zipf Rooms Division Manager Mercure Hotel Freiburg Am Muenster

Julian G. Families - 6/22/2026 Confirmed reviews ALL

Dear guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location. However, we regret to learn that your experience was marred by discomfort due to temperature and bedding issues. Please be assured that we take reports of pest-related concerns very seriously and maintain strict protocols to address them. Your comments will be reviewed with our team to ensure we continually improve our services. Best regards, Jessica Zipf Rooms Division Manager Mercure Hotel Freiburg Am Muenster

Cosmin S. Families - 6/21/2026 Confirmed reviews ALL

Dear guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the cleanliness of your room. We take note of your concerns regarding odors and room size, which will be reviewed to enhance our guests' experience. We do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to the Mercure Hotel Freiburg am Muenster in the near future. Best regards, Jessica Zipf Rooms Division Manager Mercure Hotel Freiburg Am Muenster

Web-users rating

Other web-users rate our hotel

1,048 reviews 9.4/10 Location
1,048 reviews 7.4/10 Room
834 reviews 8.9/10 Service
11 reviews 8.3/10 WiFi
594 reviews 8.4/10 Breakfast
431 reviews 6.6/10 Cleanliness
234 reviews 4.1/10 Value
122 reviews 5.2/10 Food

194 reviews 9.6/10 Location
217 reviews 7.8/10 Room
199 reviews 9.1/10 Service
119 reviews 8.3/10 Breakfast
70 reviews 6.7/10 Cleanliness
46 reviews 4.1/10 Value
29 reviews 5.6/10 Food

148 reviews 9.4/10 Location
187 reviews 6.8/10 Room
135 reviews 8.6/10 Service
91 reviews 8.7/10 Breakfast
91 reviews 5.2/10 Comfort
78 reviews 5.5/10 Cleanliness
36 reviews 4.3/10 Value
12 reviews 5.2/10 Food

30 reviews 9.3/10 Location
50 reviews 7.5/10 Room
47 reviews 9.1/10 Service
26 reviews 7/10 Cleanliness
24 reviews 8.1/10 Breakfast
6 reviews 4/10 Value

25 reviews 9.4/10 Location
23 reviews 6.9/10 Room
28 reviews 9/10 Service
12 reviews 6.7/10 Cleanliness
11 reviews 8.5/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Mercure Hotel Freiburg am Münster offers several room types to suit your needs:

Standard Room with double bed
2 single bed standard room
Standard Room with queen-size bed and additional sleeping arrangements for up to 3 people
Standard Family Room with queen-size bed and additional sleeping arrangements for up to 4 people
Privilege Room with queen-size bed featuring added comforts like a bathrobe and slippers

What services and amenities are available?

At Mercure Hotel Freiburg am Münster, we offer a variety of services:

Free Wi-Fi and high-speed internet for an additional fee
Public indoor parking under the hotel for an additional fee
Buffet breakfast with local specialties for an additional fee
Air conditioning and satellite TV in all rooms
Wheelchair accessible facilities and a room for people with reduced mobility
The Flave bar and Muensterblick restaurant area
Three meeting rooms and a business center
Pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Mercure Hotel Freiburg am Münster, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Hotel Freiburg am Münster regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.