Mercure Hotel Freiburg Am Muenster 3.5 stars

Customer review rating (ALL Rating) 4.6/5 1,892 reviews

Best price
guarantee
Mercure Hotel Freiburg Am Muenster - Image 1
Mercure Hotel Freiburg Am Muenster - Image 2
Mercure Hotel Freiburg Am Muenster - Image 3
Mercure Hotel Freiburg Am Muenster - Image 4
Auf der Zinnen 1, 79098 FREIBURG, Germany

Description

Hotel extras

  • Our hotel features stylishly designed rooms and air conditioning.

  • GREEN KEY & VDR certified

  • PARKING: paid public indoor car park under the hotel; parking on level P1

  • The hotel is located in a prime central spot at the heart of the old town.

  • The hotel has three meeting rooms for a total of up to 140 people.

Our accommodation(s)

Hotel location

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Telephone
Fax +49 761 3851666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE

Welcome to The Flave of Freiburg, your cosy hotel bar! We welcome you to relaxed evenings with refreshing drinks. Please note that opening hours may vary. Usually closed on Thursdays and Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,892 reviews

TripAdvisor Rating  4.0/5  1,205 reviews

Customer review rating 4.5/5

Karsten H. Couples - Confirmed reviews ALL

Nice welcoming at night on arrival, mainly nice and service minded staff also at checkout

Dear Guest, Thank you for your positive feedback regarding our location and the welcoming service you experienced during your stay. We are pleased to know that our staff made a positive impression on you. We look forward to welcoming you back in the future. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Customer review rating 5.0/5

Helen D. Friends - Confirmed reviews ALL

Good stay and loved the rooftop bar

Dear Guest, Thank you for your kind words regarding your stay with us. We are pleased to hear that you enjoyed our convenient location and the rooftop bar experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Customer review rating 4.5/5

Frdric S. Couples - Confirmed reviews ALL

Great reception staff, excellent location. The room we had was slightly expensive for its amenities: I should have chosen a standard room instead. Convenient parking Good breakfast with GF options on display so no need to request for it. A gf sweet roll or waffle (also provided by Schär, would have been nice ;-) Overall great hotel and location all staff members were well trained and very nice.

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We appreciate your kind words about our reception staff and the convenient location of our hotel. We understand your thoughts on room pricing and amenities, and your suggestion regarding gluten-free options has been noted. We are pleased to hear that you enjoyed our breakfast offerings and that our team provided excellent service throughout your stay. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Customer review rating 5.0/5

Karim A. Families - Confirmed reviews ALL

We had a great time and everyone was super friendly from reception to breakfast to house keeping. We really enjoyed our stay. Thank you for the great service!

Dear Guest, Thank you for rating us here. We have already responded. Thank you very much. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Customer review rating 4.5/5

Franz-josef S. Friends - Confirmed reviews ALL

Alles okay

Sehr geehrter Gast, Vielen Dank für Ihre positive Rückmeldung. Es freut uns zu hören, dass Sie ein ideales Wochenende in unserem Hotel verbringen konnten. Ihre Zufriedenheit ist uns sehr wichtig. Wir hoffen auf ein Wiedersehen und wünschen Ihnen bis dahin alles Gute. Mit freundlichen Grüßen Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,152 reviews 9.4/10 Location
  • 1,093 reviews 7.9/10 Room
  • 946 reviews 8.9/10 Service
  • 15 reviews 9/10 WiFi
  • 677 reviews 8.5/10 Breakfast
  • 440 reviews 7.4/10 Cleanliness
  • 253 reviews 3.9/10 Value
  • 10 reviews 1.3/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.