Mercure Hotel Freiburg Am Muenster 3 stars

Convenient location. Mediocre hotel.

We liked the location and the friendly service of the Mercure.

we only stayed over night, and found everything necessary for our stay . Hygiene was excellent, and we felt safe

Location great. Room was nice. Bed excellent. Coffee making facilities would have been good. The aircon was exceptionally poor. Hardly worked. Room was baking hot even with it on. Asked for a bottle of water on our second night and told we had to pay for it. Seems harsh.

Friendly staff, great room. Only quibble: Tea was not refilled once during the four nights, so after it was consumed, no new tea bags were provided at all. Why?

4th stay in hotel. Business trip

Great stay again, room is almost perfect. Needs to have a fridge to get a 10. Everything is clean and tidy, staff friendly and breakfast good.

A very nice hotel situated on the edge of the old town centre on the side of a small shopping mall and a short walk over a footbridge to a park leading to the hills looking over Freiburg. The room was quite large and a nice bathroom. Parking is under the shopping mall. The hotel lift goes down to the 1st level of the car park but this was full after 10am each day. On arrival mid afternoon there was plenty of space on level -2 but the lift from there brings you into the mall and the hotel entrance is hidden round a corner by the main road. We walked past it twice! The windows have the name of the hotel restaurant on them (sorry can't remember name) rather than "Mercure". On checking out the receptionist will give you a special cheaper PARKING RATE of €9.90 per day and pro rata for part days.

The hotel is located a couple of streets away from the cathedral, and about 20 minutes on foot from the train station. The rooms are well maintained, neat clean and quite spacious. Buffet breakfast has good selection and there are lots of eating places in town. Hotel staff friendly and helpful.

The Mercure Hotel Freiburg am Muenster holds good Mercure standard. We had a nice room with a good view of parts of the old town and a side view of the Cathedral. The location is unbeatable, on the outskirts of the old town and within very easy walking distance of all the main down sights and restaurants. Those arriving by car will appreciate the fact that the hotel is located above a public garage and the hotel offers some reduction on the price of parking. Those arriving by car should be aware of the environmental regulations; you will need a German Umweltplakette of adequate category. The hotel is currently under renovation and some common areas are still in progress, while some rooms are yet unavailable because of the works. However, the works seem to progress well and should not deter anyone from opting for this hotel. The staff is helpful and friendly.

The hotel is in the centre of the city, you feel that you can reach everything in few minutes. Rooms are clean and comfortable, people very friendly. This hotel is my favorite everytime I visit Freiburg.

We stayed one night during the Freiburg Christmas Market. The hotel is very conveniently located, just 5 minutes walk to the cathedral and 10 mins to the Christmas Market. The room was clean and the breakfast buffet was copious. The waiting staff were super friendly and efficient. I can highly recommend this hotel!

Excellent location within 5 min walk of Alte Stadt, cathedral, city park, and the Scloss. Comfortable hotel, typical chain hotel with everything you need. You are paying for the location as nothing special to support higher cost. Breakfast is not included, neither is parking. Parking is conveniently located under hotel in safe public parking garage. Front desk efficient but the least friendly in all the hotels we stayed in during our visit. Hotel room was clean, no issues at all with accommodations provided. Straight forward, nothing special.

Hotel lovely and cosy on the inside - very good quality. Nice and clean. A very quiet night's sleep, which was great. A good location for all parts of the pretty city of Freiburg. I'd definitely stay here again.

I am an American with permanent residence in Germany. I have an ID that I carry. I am only required to carry that within Germany. I do not have to carry a passport. However, and this was the first time I encountered this in 5 years, the desk clerk insisted I was required by law to produce a passport! That was ridiculous. Fortunately, due to a recent trip out of country, I had it, but that was so stupid. My shower head could not be tightened and it was very inconvenient to shower. Otherwise, it was a nice hotel with a good breakfast.