Mercure Hotel Freiburg Am Muenster 3 stars

All was perfect. Just a bit poor breakfast but within Covid Time is understandable. The girl at breakfast place did not speak English but she was however kind .

Great hotel, centrally located in the old part of Freiburg with parking below the hotel. We had a lovely corner room with balcony looking over the Cathedral. Spotlessly clean, great bed and linen and staff could not have been more helpful including recommending and booking for us dinner in a nearby Stubli which was excellent. We will definitely be using this as a stopover again.

Well located, room size was fine. Just a very strong smell in the the room which is not very nice. Window was opened at my arrival probably to make this strong smell going away. Once I closed the window it became annoying.

We enjoyed our stay in Freiburg, the location was perfect to explore the town. The room was nicely appointed and cleaned well. The bed was super comfortable as well!

The hotel is centrally located; the room was ok-ish, nothing spectacular; the carpet needs a good cleaning, it was stained. The breakfast was fair, but it lacked sweets. Good covid measures. I felt safe. Overall: fair price.

Compact fresh rooms with AC. However AC is really noisy. Lack of amenities, but it’s explained as COVID-19 measures.

A very nice hotel situated on the edge of the old town centre on the side of a small shopping mall and a short walk over a footbridge to a park leading to the hills looking over Freiburg. The room was quite large and a nice bathroom. Parking is under the shopping mall. The hotel lift goes down to the 1st level of the car park but this was full after 10am each day. On arrival mid afternoon there was plenty of space on level -2 but the lift from there brings you into the mall and the hotel entrance is hidden round a corner by the main road. We walked past it twice! The windows have the name of the hotel restaurant on them (sorry can't remember name) rather than "Mercure". On checking out the receptionist will give you a special cheaper PARKING RATE of €9.90 per day and pro rata for part days.

The hotel is located a couple of streets away from the cathedral, and about 20 minutes on foot from the train station. The rooms are well maintained, neat clean and quite spacious. Buffet breakfast has good selection and there are lots of eating places in town. Hotel staff friendly and helpful.

The Mercure Hotel Freiburg am Muenster holds good Mercure standard. We had a nice room with a good view of parts of the old town and a side view of the Cathedral. The location is unbeatable, on the outskirts of the old town and within very easy walking distance of all the main down sights and restaurants. Those arriving by car will appreciate the fact that the hotel is located above a public garage and the hotel offers some reduction on the price of parking. Those arriving by car should be aware of the environmental regulations; you will need a German Umweltplakette of adequate category. The hotel is currently under renovation and some common areas are still in progress, while some rooms are yet unavailable because of the works. However, the works seem to progress well and should not deter anyone from opting for this hotel. The staff is helpful and friendly.

The hotel is in the centre of the city, you feel that you can reach everything in few minutes. Rooms are clean and comfortable, people very friendly. This hotel is my favorite everytime I visit Freiburg.

We stayed one night during the Freiburg Christmas Market. The hotel is very conveniently located, just 5 minutes walk to the cathedral and 10 mins to the Christmas Market. The room was clean and the breakfast buffet was copious. The waiting staff were super friendly and efficient. I can highly recommend this hotel!

Excellent location within 5 min walk of Alte Stadt, cathedral, city park, and the Scloss. Comfortable hotel, typical chain hotel with everything you need. You are paying for the location as nothing special to support higher cost. Breakfast is not included, neither is parking. Parking is conveniently located under hotel in safe public parking garage. Front desk efficient but the least friendly in all the hotels we stayed in during our visit. Hotel room was clean, no issues at all with accommodations provided. Straight forward, nothing special.

Hotel lovely and cosy on the inside - very good quality. Nice and clean. A very quiet night's sleep, which was great. A good location for all parts of the pretty city of Freiburg. I'd definitely stay here again.

I am an American with permanent residence in Germany. I have an ID that I carry. I am only required to carry that within Germany. I do not have to carry a passport. However, and this was the first time I encountered this in 5 years, the desk clerk insisted I was required by law to produce a passport! That was ridiculous. Fortunately, due to a recent trip out of country, I had it, but that was so stupid. My shower head could not be tightened and it was very inconvenient to shower. Otherwise, it was a nice hotel with a good breakfast.

I stayed in Mercure Hotel in June of this year for a week, and was delighted with the service, the room, the food in the restaurant- just about everything. The best part was the view of the magnificent cathedral from the door at the end of our hallway- beautiful! And my room was cool, clean, and very well tended. I was the only one in my party of 5 who had an air-conditioned hotel room in what was a very hot time in Germany this year! Lucky me! I would recommend this hotel to anybody.