Mercure Paris Pont de Levallois Neuilly Hotel

Customer review rating (ALL Rating) 4.3/5 464 reviews

Mercure Paris Pont de Levallois Neuilly Hotel - Image 1
Mercure Paris Pont de Levallois Neuilly Hotel - Image 2
Mercure Paris Pont de Levallois Neuilly Hotel - Image 3
Mercure Paris Pont de Levallois Neuilly Hotel - Image 4

Description

Our accommodation(s)

Hotel location

Mercure Paris Pont de Levallois Neuilly Hotel

92300 LEVALLOIS PERRET
France

GPS:48.894045, 2.278538

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Le Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  464 reviews

TripAdvisor Rating  4.0/5  103 reviews

Certificate of excellence 2022

well located

Customer review rating 3.5/5

David A. Business - Confirmed reviews ALL

lift not working and poor room service options plus no mini bar in room

Dear David A., Thank you for taking the time to leave us a review of your stay. We appreciate your feedback about the lift not working and limited room service options. At Hôtel Mercure Paris Pont de Levallois Neuilly, our goal is to make sure that our guests receive all the necessary amenities required for a comfortable stay. We apologize if we have failed to meet your expectations on this occasion and can assure you that this was an isolated incident. Thank you for bringing this to our attention, as we value customer feedback in helping us improve our service. We hope that we may have the chance to welcome you back soon and provide you with a more enjoyable experience. Annick Directrice Adjointe

Satisfactory stay

Customer review rating 4.0/5

Mike S. Friends - Confirmed reviews ALL

I am used to staying there and had a very appropriate room, on 1st floor, good for someone with arthritic hip!

Dear Mike S., We are delighted to hear that you found your stay at Hôtel Mercure Paris Pont de Levallois Neuilly satisfactory. We thank you for your loyalty and for your kind words about the room being suitable for a guest with arthritic hip. Here at Hôtel Mercure Paris Pont de Levallois Neuilly, we strive to provide our guests with the best accommodations and services that meet their needs. We hope to welcome you back soon! Annick Directrice Adjointe

Not very good

Customer review rating 2.0/5

Balazs Business - Confirmed reviews ALL

The elevator was not working and as far as I understand this was for several days. The breakfast was not good, there were hardly any choices out had to go out the by my own.

Dear Balazs, Thank you for taking the time to share your feedback on your visit to our Hôtel Mercure Paris Pont de Levallois Neuilly. We value all of our guest feedback, and I apologize for not meeting your expectations. At Hôtel Mercure Paris Pont de Levallois Neuilly, we strive to create unique experiences for each of our guests. While we may not have been able to offer the same level of service during your stay, we are continually looking for ways to improve and be better in all areas of hospitality. We hope that you will give us another chance to show you the hospitality that Hôtel Mercure Paris Pont de Levallois Neuilly stands for. Annick Directrice Adjointe

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I was met with very friendly service, and clean room. The breakfast was unfortunately not varied or enough. The elevator was broken the main time of my stay.

Thank you for your feedback. We are delighted to hear that our friendly service and clean room made your stay enjoyable. We strive to provide the best experience to our guests and we apologize that the breakfast did not meet your expectations. We understand how important reliable elevators are to make the stay comfortable and apologize if you had any difficulties due to a broken elevator during your stay. Our staff is always available to help with any inquiries or issues you may have and we hope you will give us another chance in the future. Annick Directrice Adjointe

Not at Mercure standard.

Customer review rating 2.0/5

Arturo M. Couples - Confirmed reviews ALL

A little bit disappointed on the overall quality and in particular the breakfast.

Dear arturo m., Thank you for taking the time to share your experience of Hôtel Mercure Paris Pont de Levallois Neuilly with us. We are sorry to hear that it did not meet your expectations. At Mercure, we strive to provide all of our guests with comfortable and enjoyable experiences. Your feedback helps us to continuously improve our services and products and we take it very seriously. We hope that you will give us another chance when you next visit this area so that we can provide a better experience for you. Annick Directrice Adjointe

In partnership with TripAdvisor

Other web-users rate our hotel

  • 126 reviews 8.3/10 Location
  • 262 reviews 6.8/10 Room
  • 276 reviews 8.8/10 Service
  • 113 reviews 6/10 Breakfast
  • 108 reviews 7/10 Cleanliness
  • 47 reviews 3.8/10 Food
  • 47 reviews 3/10 Value
  • 43 reviews 4.4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Levallois Perret