Mercure Paris Pont de Levallois Neuilly Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 392 reviews

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Mercure Paris Pont de Levallois Neuilly Hotel - Image 1
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Mercure Paris Pont de Levallois Neuilly Hotel - Image 3
Mercure Paris Pont de Levallois Neuilly Hotel - Image 4
19 Rue Paul Vaillant Couturier, 92300 LEVALLOIS PERRET, France

Description

Hotel extras

  • Access Paris via line 3 - Pont de Levallois station is 5 minutes away

Our accommodation(s)

Hotel location

Mercure Paris Pont de Levallois Neuilly Hotel

19 Rue Paul Vaillant Couturier
92300 LEVALLOIS PERRET
France

GPS:48.894045, 2.278538

Telephone
Fax +33 1 01 01 01 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

Warm, stylish and trendy venue with a private terrace

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  392 reviews

TripAdvisor Rating  4.2/5  115 reviews

Customer review rating 2.0/5

Gillian M. E. Business - Confirmed reviews ALL

Room was cold and walls had peeling paint.

Dear Mrs E. I’m truly sorry to hear about your experience with the room conditions. Your feedback is important, and we appreciate you bringing this to our attention as it helps us improve. Thank you for your thoughts. Best regards, Mona B. Hotel's Manager

Customer review rating 3.0/5

Barbara C. Business - Confirmed reviews ALL

There was no toaster for bread during breakfast.

Dear Mr C. I'm sorry to hear that your experience didn't meet your expectations, especially as a valued Gold Member. We appreciate your loyalty and will work on ensuring all benefits are communicated better. Therefore we have upgraded your booking giving you one of our Privilege room. Regarding breakfast, I’ll certainly pass on your feedback about the toaster to the team. Best regards, Mona B. Hotel's Manager

Customer review rating 4.5/5

Brian G. Couples - Confirmed reviews ALL

Although small rooms with limited storage, excellent for a short stay. Spotlessly clean and well maintained. Breakfast very good with great selection of foods. Well recommended.

dear Mr G. Thank you for your kind words! We're thrilled to hear you enjoyed our amazing staff and the breakfast selection. We appreciate your feedback on the room size and storage, as we always strive to provide a comfortable experience for our guests. Hope to welcome you back soon! Mona B. Hotel's Manager

Customer review rating 3.5/5

Kenneth M. B. Business - Confirmed reviews ALL

Tucked away and landlocked, comfortable but cramped. Incredibly helpful staff attentive to try to find workarounds. Probably wouldn’t stay here again but everything turned out OK save for the plumbing problems which seem a key theme of other online reviews. Intermittent water supply meant toilets often wouldn’t flush and whether there would be any hot water was a bit of a lottery.

Dear Mr B. Thank you for taking the time to share your thoughts. I'm glad to hear you found our staff helpful and the hotel comfortable, even if space felt a bit limited. I sincerely apologize for the plumbing issues you experienced during your stay. We understand how crucial reliable water supply is, and I appreciate your feedback as it helps us to improve. Sorry for the lack of Hot Water during two hours last Monday Morning ... I hope you'll consider giving us a second chance in the future. Kind regards, Mona B. Hotel's Manager

Customer review rating 4.5/5

Karen S. Friends - Confirmed reviews ALL

I had an excellent five night stay at this conveniently located and friendly hotel. The customer service focus is everywhere in the staff and the amenities. Everyone is extremely accommodating. Not being an early riser I especially appreciated the availability of their excellent breakfast until 1030 every morning and 11 on weekends . They do not have a bar on site per se but I was delighted to return from a long day and be able to purchase a glass of wine from their stock in the refrigerator in the lobby so I did not have to go out again. Coffee tea and usually croissants are available all day. My room on the courtyard was very quiet and I slept well. While not in downtown Paris, Levallois is a peaceful, lovely and very safe area right on the outskirts and served by the city metro, thus convenient. Highly recommend!

Dear Mrs S. Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you enjoyed your five-night stay and found our hotel convenient and accommodating. It’s great to know our breakfast hours suited your schedule, and that you appreciated the option to unwind with a glass of wine from our lobby fridge after a long day. We’re also glad that you found your room peaceful for a good night's sleep! Your kind words about our staff and service truly mean a lot to us. We aim to create a friendly atmosphere where our guests feel at home. We appreciate your recommendation and hope to welcome you back to Hôtel Mercure Paris Pont de Levallois Neuilly in the future! Warm regards, Mona B. Hotel's Manager

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Other web-users rate our hotel

  • 134 reviews 8.5/10 Location
  • 272 reviews 7.1/10 Room
  • 383 reviews 9.2/10 Service
  • 172 reviews 7.7/10 Comfort
  • 110 reviews 7.1/10 Breakfast
  • 108 reviews 8.1/10 Cleanliness
  • 43 reviews 3.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.