Mercure Paris Pont de Levallois Neuilly Hotel

Customer review rating (ALL Rating) 4.3/5 468 reviews

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Mercure Paris Pont de Levallois Neuilly Hotel - Image 1
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, 92300 LEVALLOIS PERRET, France

Description

Our accommodation(s)

Hotel location

Mercure Paris Pont de Levallois Neuilly Hotel

92300 LEVALLOIS PERRET
France

GPS:48.894045, 2.278538

Telephone
Fax +33 1 01 01 01 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Le Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  468 reviews

TripAdvisor Rating  4.0/5  103 reviews

Certificate of excellence 2022

Not at Mercure standard.

Customer review rating 2.0/5

Arturo M. Couples - Confirmed reviews ALL

A little bit disappointed on the overall quality and in particular the breakfast.

Dear arturo m., Thank you for taking the time to share your experience of Hôtel Mercure Paris Pont de Levallois Neuilly with us. We are sorry to hear that it did not meet your expectations. At Mercure, we strive to provide all of our guests with comfortable and enjoyable experiences. Your feedback helps us to continuously improve our services and products and we take it very seriously. We hope that you will give us another chance when you next visit this area so that we can provide a better experience for you. Annick Directrice Adjointe

Very safe and quiet location

Customer review rating 4.0/5

C. C. K. Couples - Confirmed reviews ALL

The room is adequate in size. Heating is very good. The bed is super comfortable. The hotel is located in a very safe and quiet neighbourhood.

Dear C. Chor K., We are so glad you enjoyed your stay at Hôtel Mercure Paris Pont de Levallois Neuilly. We appreciate you noting the comfortable bed, adequate room size and the fact that we did change you the room following the problem of the heating. It is indeed a pleasure to read that you found the neighbourhood safe and quiet. At Hôtel Mercure Paris Pont de Levallois Neuilly, we strive to ensure that all of our guests have a comfortable and enjoyable stay. We look forward to welcoming you back soon! Sincerely, Hôtel Mercure Paris Pont de Levallois Neuilly

Could be better

Customer review rating 3.0/5

Gk Business - Confirmed reviews ALL

The cleanliness of the room (carpets, elevator) could be improved, and the tea bags were missing / never refilled in my room. I got very sick on my trip to Paris and left a day early and didn’t get any discount, I payed my whole stay even though I booked Flex. Shame there wasn’t any flexibility and the staff didn’t provide better service.

Dear GKM, Thank you for taking the time to provide us with valuable feedback regarding your stay at Hôtel Mercure Paris Pont de Levallois Neuilly. We apologize that you were not completely satisfied with your experience. At Mercure, we strive to provide a pleasant and comfortable environment for all our guests. We regret that our standards were not met up to your expectations and acknowledge your disappointment about the cleanliness of the room and the tea bags. We appreciate all customer feedback as it helps us continue to improve our services and facilities. We hope to have an opportunity of welcoming you back in the near future so that we can provide you with a better experience. Yours sincerely, Hôtel Mercure Paris Pont de Levallois Neuilly

Cheap and cheerful hotel in a quiet residential area

TripAdvisor rating 3.0/5

3750chris TripAdvisor review

This hotel is about a 5 minute walk through quiet residential streets from the end of Line 3 of the Paris metro. It takes 15-20 minutes to get to the city centre, so is relatively convenient. The metro runs frequently all day. The hotel isn't going to win any awards for decoration or charm, but it is functional - free coffee in the lobby is a nice touch. My room was quite tired and needed redecorating in several places, but the bed was comfy the air conditioning worked. Basics - covered. Between the hotel & the metro there are some small shops, a bakery and a takeway, I didn't try the breakfast but from looking at the options it looked totally standard, but probably not worth 18 euros a night.

Nice hotel, recently renovated, quit area.

Customer review rating 4.0/5

Hans Business - Confirmed reviews ALL

Nice hotel. Newly renovated rooms and bathrooms. Good breakfast. unfortunately almost NO parking in the area except for a nice Parking garage at about 300m walking distance.

Dear Hans, thank you for your kind review of Hôtel Mercure Paris Pont de Levallois Neuilly. We are pleased to hear that you liked the newly renovated rooms and bathrooms, as well as the good breakfast. At Hôtel Mercure Paris Pont de Levallois Neuilly, we take pride in providing our guests with a pleasant and comfortable stay. We understand that parking can be a challenge in the area and we apologize for any inconvenience it may have caused during your stay. Thank you again for your feedback; we look forward to welcoming you back soon.

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Other web-users rate our hotel

  • 126 reviews 8.3/10 Location
  • 260 reviews 6.8/10 Room
  • 273 reviews 8.8/10 Service
  • 109 reviews 6.5/10 Breakfast
  • 107 reviews 6.9/10 Cleanliness
  • 48 reviews 3.9/10 Food
  • 47 reviews 3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.