Mercure Paris Pont de Levallois Neuilly Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 403 reviews

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Mercure Paris Pont de Levallois Neuilly Hotel - Image 1
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Mercure Paris Pont de Levallois Neuilly Hotel - Image 3
Mercure Paris Pont de Levallois Neuilly Hotel - Image 4
19 Rue Paul Vaillant Couturier, 92300 LEVALLOIS PERRET, France

Description

Hotel extras

  • Access Paris via line 3 - Pont de Levallois station is 5 minutes away

Our accommodation(s)

Hotel location

Mercure Paris Pont de Levallois Neuilly Hotel

19 Rue Paul Vaillant Couturier
92300 LEVALLOIS PERRET
France

GPS:48.894045, 2.278538

Telephone
Fax +33 1 01 01 01 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

Warm, stylish and trendy venue with a private terrace

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  403 reviews

TripAdvisor Rating  4.2/5  115 reviews

Customer review rating 4.5/5

Dina J. Couples - Confirmed reviews ALL

We were satisfied with the cleanliness of the hotel rooms and availability of hot water. The rooms temperature control unit didn't work well, e.g. even when the room was 17 degrees celsius it felt like 23. However I would come back here again. Breakfast was expensive for what it is though.

Dear Mrs J. Thank you for your kind words about the cleanliness of our hotel and the hot water availability! I'm glad to hear you enjoyed your stay overall. I appreciate your feedback regarding the room temperature control and breakfast pricing; your input helps us improve our services. We look forward to welcoming you back in the future! Best regards, Mona B. Hotel's Manager

Customer review rating 2.0/5

Gillian M. E. Business - Confirmed reviews ALL

Room was cold and walls had peeling paint.

Dear Mrs E. I’m truly sorry to hear about your experience with the room conditions. Your feedback is important, and we appreciate you bringing this to our attention as it helps us improve. Thank you for your thoughts. Best regards, Mona B. Hotel's Manager

Customer review rating 3.0/5

Barbara C. Business - Confirmed reviews ALL

There was no toaster for bread during breakfast.

Dear Mr C. I'm sorry to hear that your experience didn't meet your expectations, especially as a valued Gold Member. We appreciate your loyalty and will work on ensuring all benefits are communicated better. Therefore we have upgraded your booking giving you one of our Privilege room. Regarding breakfast, I’ll certainly pass on your feedback about the toaster to the team. Best regards, Mona B. Hotel's Manager

Customer review rating 4.5/5

Brian G. Couples - Confirmed reviews ALL

Although small rooms with limited storage, excellent for a short stay. Spotlessly clean and well maintained. Breakfast very good with great selection of foods. Well recommended.

dear Mr G. Thank you for your kind words! We're thrilled to hear you enjoyed our amazing staff and the breakfast selection. We appreciate your feedback on the room size and storage, as we always strive to provide a comfortable experience for our guests. Hope to welcome you back soon! Mona B. Hotel's Manager

Customer review rating 3.5/5

Kenneth M. B. Business - Confirmed reviews ALL

Tucked away and landlocked, comfortable but cramped. Incredibly helpful staff attentive to try to find workarounds. Probably wouldn’t stay here again but everything turned out OK save for the plumbing problems which seem a key theme of other online reviews. Intermittent water supply meant toilets often wouldn’t flush and whether there would be any hot water was a bit of a lottery.

Dear Mr B. Thank you for taking the time to share your thoughts. I'm glad to hear you found our staff helpful and the hotel comfortable, even if space felt a bit limited. I sincerely apologize for the plumbing issues you experienced during your stay. We understand how crucial reliable water supply is, and I appreciate your feedback as it helps us to improve. Sorry for the lack of Hot Water during two hours last Monday Morning ... I hope you'll consider giving us a second chance in the future. Kind regards, Mona B. Hotel's Manager

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Other web-users rate our hotel

  • 142 reviews 8.9/10 Location
  • 278 reviews 7.3/10 Room
  • 415 reviews 9.4/10 Service
  • 171 reviews 7.8/10 Comfort
  • 125 reviews 7.7/10 Breakfast
  • 111 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.