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Check-in from 12h00
Check out up to 12h00
Paying
19 Rue Paul Vaillant Couturier
92300
levallois perret
france
Check-in from 12h00
Check out up to 12h00
STATION PONT DE LEVALLOIS : 275 53
PONT DE LEVALLOIS : 3
ORLY At 26km / 16.16 miles
ROISSY At 30km / 18.64 miles
SAINT LAZARE At 5km / 3.11 miles
GPS :48.894045, 2.278538
100% genuine reviews from our guests
Find out moreSmall room, unfriendly staff
Frequent B. T. Business - 29/11/2019 Confirmed reviews ALL
A colleague and I arrived early evening at the hotel. The front door was closed we had to ring. A friendly lady told us that the doors are always closed - strange, but okay. Next she assigned rooms to us and although I am loyalty card member and made the reservation I got very small room (my colleague got a bigger one). Just a bed with a trail around it, a huge TV and the bath next to the door. The coffeemaker was in the wardrobe so there was no space to hang my suit. Bath was tiny, the shower a plastic cage and the lavatory had a strange shape that all your belongings permanently slip to the sink. The window opened to the emergency stairs, so no good option for anxious guests. The breakfast next morning was poor considering the price. The highlight was the front desk staff next morning (Laurent) who gave me an invoice with the wrong address - when I asked to change he became rude and blamed me that I didn't share my address. I'nm a loyalty card member, my address should be known. It took a while to convince him to change it but he showed me his unwillingness. Very bad service for a room price close to € 300. Never again.
Given disabled room and bed was broken- horrendous
S. K. Business - 28/10/2019 Confirmed reviews ALL
When I checked in I was given a ground floor disabled room - I am not disabled. Then the bed in the room , which is designed for a person in a wheelchair was broken and could not be used or fixed. The staff looked at it like it was from outer space and refused to admit this was a disabled room although it clearly was with a metal bed and access bars in the bathroom. Then then agreed to move me to another Mercure hotel via taxi which they would pay. When I got to the next hotel the taxi driver demanded I pay. Very uncomfortable situation ensued on the street. Eventually he went back to the hotel to get paid but not the ideal start to a stay in Paris. The original hotel also informed me due to the error in the room that I would not need to pay at the second hotel. Although the second Mercure hotel was nice, small but suitable, I did get a bill at checkout which I paid. Altogether a very unhappy customer after this experience
Nice small Hotel
fortune2010 Couples - 15/10/2019 TripAdvisor review
Nice place to stay in the close outskirts of Paris not far from Arc de Triomphe . Rooms are small but very convenient Staff very helpful with a smile . Breakfast is very good with variety . There is no parking the hotel buy closely
A nice hotel in a quiet location
Clarisse Business - 19/09/2019 Confirmed reviews ALL
Very nice and modern hotel in a quiet location. Staff was very polite and attentive. Facilities were clean and well maintained. Good breakfast offer.
Comfortable stay with an excellent staff
Albert Solo - 07/08/2019 Confirmed reviews ALL
It was a last minute booking after an Airbnb plan fell through, i was glad to see that the Hotel Mercure is a reliable hotel service. The staff was very helpful and kind, and I appreciate their help
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