Aparthotel Adagio la Défense Courbevoie 4 stars

Customer review rating (ALL Rating) 4.3/5 266 reviews

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Description

Hotel extras

  • A 5 min walk from the business district of La Défense

  • 10 min from Paris by train

  • Fitness room and indoor private parking

  • Close to the U-Arena stadium

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio la Défense Courbevoie

2-4 Place des Pléiades
92400 COURBEVOIE
France

GPS:48.893775, 2.25268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  266 reviews

TripAdvisor Rating  4.0/5  116 reviews

Very satisfied

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything is good like cleanliness with complete kitchen utensils etc... I can come back again to stay there, i hope the room will give to me will be same. merci beaucuop.

Dear NELSON SITIAR T., Many thanks for your positive feedback! We are delighted to learn that your stay at our establishment has lived up to your expectations. Your satisfaction is our priority, and knowing that you have appreciated our services motivates us to continue to improve. We hope to have the pleasure of welcoming you again, and if you would like the same room next time, do not hesitate to send it to us! Sincerely, Team Adagio la Défense Courbevoie.

Price quality report not good and cleanness need improvement

TripAdvisor rating 3.0/5

Irimia R TripAdvisor review

I have spend a few days in Paris, for the second time in this hotel. Even though I understand the concept of apart hotel, for +200 EUR/night, they did not even offer clean towels every 2 days for example. I wanted to clean up my room and the vacuum cleaner was dirty. The cleanness in the hotel in general in not ok. Breakfast is the same every day.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel was okay but the sink did not flush, I did not know that the room wasn't cleaned daily.

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Courbevoie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do not make daily housekeeping, as in every aparthotel, is an optional extra. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense team

Bad stay!

Customer review rating 2.5/5

Manuela H. Business - Confirmed reviews ALL

The experience was not good, and therefore I won’t stay in this hotel again. Had a 2 and half weeks stay. Let’ s start numbering the points: Shower temperature was unsteady - during the whole shower the water kept changing from burning hot to warm. Water pressure was really bad, very very very weak. Bed and pillows are OK, but far from being good. Rooms have an old fashioned decor, not pleasant. Cleaning did not happen after 8 days of my stay as informed. I had to ask otherwise they would not do it. Result from cleaning: the cleaner broke 2 tiles of the bath tube and left it like nothing happened. A whole was wide open in the bathtub wall. I immediately went to the reception and showed a photo of the broken tiles to the receptionist that told me that someone would come to fix it the other day. Of course no one came up to the end of my stay. In my first day - I had an early check-in, came directly from the airport to the hotel and had a whole afternoon of meetings that I took from the hotel. I was poorly dressed doing a meeting with camera off when someone tried to enter in my room (very likely the housekeeper that was not aware of the early check-in). As a result I did scream to prevent the person to get in, but in front of my work colleagues… it was really very embarrassing. This told me what was coming in terms of the experience this hotel would be offering me. You might be asking why I did not change rooms (specially after the broken tiles). I am a woman, staying for +2 weeks with many things, clothes, shoes, etc, and really busy working whole day. I had literally no energy to grab all my stuff and change rooms. Breakfast was OK - sometimes many stuff missing, and staff took times to bring missing foods. Little variety. Breakfast staff has pleasant (except by the fact that one lady liked to show that my French accent is poor in daily basis misunderstanding and making me repeat multiple times my room number) In summary - do not stay there if you are looking for a comfortable and pleasant stay! I did stay before in other hotels in the region (and my next hotel is already booked by the way) with much more pleasant stay.

Dear guest, We have read your comment and are saddened to hear that you were disappointed with your stay. guest satisfaction is our key concern, so please be assured that we will take each one of your comments very seriously. In accordance with Adagio’s general conditions of sale, a change of linen and towels is not included for stays of under 8 nights. Optional cleaning and fresh towels are available for an additional fee, just ask at reception. We would like to apologise for the technical problems you encountered in your apartment, but this can be sorted out just by contacting reception, which is open 24 hours a day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense team

I found a bedbug in my bed during my second night. Worst experience ever, I will never come back.

TripAdvisor rating 1.0/5

toshirod TripAdvisor review

Upon my second night of staying, I found a bedbug in my bed, adult size and freshly fed (It was vividly red). I smashed it and blood came from it. I then found a trace of "poop" that confirmed my fear (see pictures). After some research online, it had the size of an adult. I explained to the hotel staff what happened, and they promised that day that an expert would come in the afternoon and take care of my luggages and clothes, but after 2 days, nothing. I asked every morning and evening, no news from "their expert". Upon the 3rd day, the director of the hotel came, and instead of listening to my situation, tried to intimidate me, cutting me in a middle of my explanation, forcing me to say that i "didn't see what I thought I saw". That the expert would have to testofy before doing anything, but when i asked for when they would come, "we have no date yet". I had to clean all of my clothes at very high temperature, gave up two luggages and bought a new one to avoid bringing those things back home. Even if the hotel moved me to another room, I barely slept for the nights. I ended up leaving the hotel before the end of my trip once I figured that they would do nothing to help me. As of today, I didn't get any reimbursement for the hotel, the director didn't give a damn about my situation, nor apologized. I thought Accor hotels were safe and they would be having a process for handling this, but the staff was lost, the director was extremely rude, and they left me completely alone. This is also unbelievable that after 3 days in this hotel, they sent someone to intimidate me instead of helping me!

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Other web-users rate our hotel

  • 193 reviews 8.8/10 Location
  • 275 reviews 7.7/10 Room
  • 238 reviews 8.5/10 Service
  • 9 reviews 3.8/10 WiFi
  • 118 reviews 6.8/10 Cleanliness
  • 75 reviews 7.7/10 Breakfast

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