Aparthotel Adagio la Défense Courbevoie 4 stars

Customer review rating (ALL Rating) 4.3/5 303 reviews

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2-4 Place des Pléiades, 92400 COURBEVOIE, France

Description

Hotel extras

  • A 5 min walk from the business district of La Défense

  • 10 min from Paris by train

  • Fitness room and indoor private parking

  • Close to the U-Arena stadium

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio la Défense Courbevoie

2-4 Place des Pléiades
92400 COURBEVOIE
France

GPS:48.893775, 2.25268

Telephone
Fax +33 1 47 45 12 56

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  303 reviews

TripAdvisor Rating  4.0/5  115 reviews

I found a bedbug in my bed during my second night. Worst experience ever, I will never come back.

TripAdvisor rating 1.0/5

toshirod TripAdvisor review

Upon my second night of staying, I found a bedbug in my bed, adult size and freshly fed (It was vividly red). I smashed it and blood came from it. I then found a trace of "poop" that confirmed my fear (see pictures). After some research online, it had the size of an adult. I explained to the hotel staff what happened, and they promised that day that an expert would come in the afternoon and take care of my luggages and clothes, but after 2 days, nothing. I asked every morning and evening, no news from "their expert". Upon the 3rd day, the director of the hotel came, and instead of listening to my situation, tried to intimidate me, cutting me in a middle of my explanation, forcing me to say that i "didn't see what I thought I saw". That the expert would have to testofy before doing anything, but when i asked for when they would come, "we have no date yet". I had to clean all of my clothes at very high temperature, gave up two luggages and bought a new one to avoid bringing those things back home. Even if the hotel moved me to another room, I barely slept for the nights. I ended up leaving the hotel before the end of my trip once I figured that they would do nothing to help me. As of today, I didn't get any reimbursement for the hotel, the director didn't give a damn about my situation, nor apologized. I thought Accor hotels were safe and they would be having a process for handling this, but the staff was lost, the director was extremely rude, and they left me completely alone. This is also unbelievable that after 3 days in this hotel, they sent someone to intimidate me instead of helping me!

Nice hotel!

TripAdvisor rating 4.0/5

Alban K TripAdvisor review

The hotel is well-located in a quiet neighborhood, overlooking a clean and pleasant square with a nearby police station, shops, and a bank within walking distance. The place is clean, with unique furniture and decorations in the lobby and rooms. The kitchens are well-equipped, the bathrooms are chic, and amenities include a safe, iron, ironing board, coffee machine, and books for entertainment. Overall, the comfort and experience were perfect. During my three-day stay at the hotel, the level of customer service provided did not meet my expectations. Specifically, the front desk staff, with one individual standing out, exhibited indifference and occasional rudeness. This fell short of the service standards I typically encounter at other establishments. The only staff member who performed satisfactorily was the one present during my check-out, displaying a basic level of professionalism. It seemed that the staff might have lacked adequate training in customer service, as their behavior did not appear to stem from malice. Despite this, my overall satisfaction with the stay was not significantly impacted, and I would consider staying at the hotel again.

Clean, and well decorated and furnished

Customer review rating 3.5/5

Kate A. Families - Confirmed reviews ALL

Location was handy for event we were going to in Courbevoire and felt safe during the day and night. Room and shared areas were well decorated and clean, beds and pillows could be more comfortable

Dear KATHRYN A., First of all, we thank you for taking the time to leave your opinion regarding our establishment. We are delighted to know that your stay went well. We are also delighted to know that you felt safe throughout your stay. Customer satisfaction is essential to us, that's why your opinion matters. Hoping to see you again.

Good Stay

Customer review rating 3.5/5

Vipin Business - Confirmed reviews ALL

The room and hotel is clean. Staff was polite during the entire stay and supporting. The only issue is with air conditioner. I booked this due to availability of air conditioner but during my entire stay of 12 days, it work only for one day and for the rest of time I need to stay with open window.

Dear Mr G., We thank you for leaving your opinion about your stay at our establishment. We are delighted to know that your stay was pleasant. We will pass the word on to our various teams regarding your satisfaction. The latter is very important to us. Your opinion allows us to improve so that each customer can be delighted with their stay and their experience at Adagio la Défense Courbevoie. Concerning the air conditioning, in fact we have had some problems in recent days and we apologize for the inconvenience caused. We do everything possible to improve our various services. Hoping to see you again very soon; Sincerely.

good location, friendly environment

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very good location, clean, nice space for kids, friendly staff. It would have been better to change the towels during the stay - as the price is not cheap.

Dear IRIMIA R., We thank you for taking the time to leave your opinion regarding our establishment. We are delighted to know that your stay went wonderfully. We do our best to satisfy our customers and your feedback is valuable to us in order to improve. It is a shame that our team was unable to meet your expectations regarding your towels, which could be changed following a request at reception. We hope to see you and your family again soon. Sincerely; Eva - Commercial and operations assistant.

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Other web-users rate our hotel

  • 218 reviews 8.8/10 Location
  • 318 reviews 7.5/10 Room
  • 264 reviews 8.4/10 Service
  • 12 reviews 4.3/10 WiFi
  • 134 reviews 7.1/10 Cleanliness
  • 85 reviews 6.7/10 Breakfast
  • 54 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.