Mercure Paris Levallois Perret Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 958 reviews

Mercure Paris Levallois Perret Hotel - Image 1
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Description

Hotel extras

Outdoor public parking garage and free WIFI: This Mercure hotel combines quality amenities with equipment for both relaxation and business stays.

Our accommodation(s)

Hotel location

Mercure Paris Levallois Perret Hotel

48 rue Chaptal
92300 LEVALLOIS PERRET
France

GPS:48.889634, 2.282697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COFFEE BREACK

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  958 reviews

Customer review rating 4.0/5

Wendy J. O. J. Families - Confirmed reviews ALL

Really nice room. Newly furbished . Breakfast was a little sad, the toaster broke and we could have no toast. There was no bacon or sausage left and we waited about 10 mins for pancakes. Location was a little out of town, we used a taxi to get into the Arc de Triomph and then the big bus. The staff were very helpful indeed and friendly.

Dear Mrs O. J., Thank you for sharing your experience and for this great 80/100 rating. We are delighted that our room renovations and the kindness of our team made your stay enjoyable. We sincerely apologize for the inconveniences encountered during breakfast. The toaster failure and the delay in replenishing the buffet do not reflect our usual service standards. Please be assured that our maintenance team has intervened and we have strengthened our organization to ensure a smooth buffet service, even during busy periods. Regarding our location, while we are set back from the immediate hustle and bustle to offer more tranquility, we are glad you were able to reach the Arc de Triomphe easily. For your next visit, please do not hesitate to ask our team for the best routes and transport options. We look forward to welcoming you back, Eminé - front desk manager

Customer review rating 4.5/5

Paulina D. Business - Confirmed reviews ALL

One night spent for a business trip. Warm welcome, comfortable room, caring personnel during breakfast.

Dear Mrs D., It is a true pleasure to read that your business trip with us was a success. We are delighted that our warm welcome and the comfort of your room contributed to a pleasant stay. I would like to personally thank you for your specific suggestion regarding our breakfast vegetable selection. Maintaining a healthy balance is a priority for our frequent travelers, and adding cucumbers, radishes, and fresh salad is an excellent idea. I will share this with our team to enhance our buffet offerings. We look forward to welcoming you back very soon and hope you will enjoy these new additions during your next stay. Eminé - front desk manager

Customer review rating 5.0/5

Caroline L. T. Business - Confirmed reviews ALL

Room with the perfect size, clean, cozy, quiet: very comfortable. The staff is friendly and very helpful.

Dear Caroline, Thank you for taking the time to share your positive experience. We are delighted to hear that you found your room comfortable, clean, and quiet, and that our staff provided friendly and helpful service. Your satisfaction is our priority. Best regards, Babacar, Et toute l'équipe de l'Hôtel Mercure Paris Levallois-Perret

Customer review rating 3.5/5

Paulina D. Business - Confirmed reviews ALL

Comfortable room, and nicely renovated recently. This resulted unfortunately in a persistent paint smell, that led me to sleep with the window wide open (that is possible thanks to the location but not sufficient to get a nice atmosphere). May I suggest the use of some essential oils 'purifying' diffusions (peppermint, vanilla extract, lemon) or putting lemon in the rooms where they are empty to get rid of this. Besides, it would be good to check the equipment between each stay. The safe started bipping with an unpleasant alarm as soon as I tried to use it because the battery was low. A simple battery 9V would do the trick and this might be spotted immediately.

Dear Madam D., Thank you for taking the time to share your impressions regarding your stay. We are pleased to learn that you found your room comfortable and appreciated the renovations. However, we sincerely regret that you were inconvenienced by the smell of paint. We take your feedback into account, which is important for us in order to make the necessary adjustments, and we apologize for the disturbance caused. Regarding the safe, we are sorry to learn that you encountered issues with the equipment. We strive to maintain our facilities in good condition, and your observations will be considered to improve our service. Additionally, we thank you for your kind words regarding Félicia, the receptionist who welcomed you in the morning. We hope to have the pleasure of welcoming you again and providing you with an enhanced experience. Best regards, Eminé - Front desk Manager

Customer review rating 5.0/5

Kunmilayo O. Families - Confirmed reviews ALL

The staff were beyond warm, welcoming, and accommodating for all our needs. It was truly a lovely stay and we are still touched with the level of warmth by the staff.

Dear Mrs O., Thank you for your comments following your stay at the Mercure Paris Levallois-Perret Hotel. We are delighted to receive your compliments. We will be sure to share your feedback with our entire team. We also take note of your remarks because it is through your feedback that we can improve and continually strive to offer better quality service. Your satisfaction is the greatest reward for our staff, who work hard every day to provide you with impeccable service. Best regards, Eminé - Front desk manager

Other web-users rate our hotel

  • 261 reviews 9.3/10 Location
  • 443 reviews 8.3/10 Room
  • 685 reviews 9.6/10 Service
  • 232 reviews 9.4/10 Breakfast
  • 201 reviews 9.4/10 Cleanliness
  • 53 reviews 4.7/10 Amenities

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