Customer review rating 4.3/5 2,508 reviews
ALLSAFE approved hotel
Certified ALLSAFE by Bureau Veritas
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
Classic Room - 1 single bed
Classic Room - 1 double bed
Classic Room - twin beds
Type of cuisine: Cafe
100% genuine reviews from our guestsFind out more
Sophie I. Couples - 05/09/2021 Confirmed reviews ALL
Upon arrival at past 10pm on saturday we noticed a sign at reception stating there would be no water in the hotel from 9am on Sunday. We made our reservation on Friday and I know water cuts in France are notified in advance. I consider this should have been notified to us either at the time of booking or before our arrival so we could make alternate plans should we chose. Having no water when you are paying for a stay in a hotel is a breach of contract. In the event we learned later the water was not cut but we had already left the hotel having had to plan accordingly and gotten up early to use the bathroom before it was due to be cut at 9. Additionally, we were woken that morning at 7:40 am by an alarm going off in the hotel. It went on for several minutes and when my husband eventually spoke to reception he was told it was a false alarm. Later upon leaving the hotel we were told the alarm had been triggered by a client using the hairdryer in her bathroom. She was being blamed for not notifying reception immediately. I find it hard to believe that 1) reception could not find out where the alarm was coming from; it is not reassuring in case if a real fire 2) that a client was being blamed for faulty equipment as it is not normal a hairdryer should set off a fire alarm.
Close to our office.
Nigel P. Business - 04/09/2021 Confirmed reviews ALL
Very friendly and helpful staff.
good stay, felt welcomed...although there was no water during the evening of my stay due to roadworks
Carima Business - 01/09/2021 Confirmed reviews ALL
Overall good and the staff were very polite and helpful. However, I was a bit annoyed not to have any water during the evening of my stay. I know it was due to roadworks, however it would have been helpful to have been offered bottle water.
Great location great staff great rooms and breakfast!
Brian B. Solo - 23/08/2021 Confirmed reviews ALL
Great location, quiet for sleeping but in a great neighbourhood close to the Metro. Staff was very professional and kind. My highest compliments to the female staff who checked me in when I arrived quite late after a full day of travel. She made me feel very welcome and I really appreciated that! ( I am sorry, I did not get her name, checked in on 8/17 at 11 pm. Also Leo who checked me out. Both are great staff!
Anonymous Business - 19/08/2021 Confirmed reviews ALL
We had a meeting nearby, so hotel location was good for us Staff was pleasant and spoke English decently
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