Mercure Paris Levallois Perret Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,027 reviews

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Mercure Paris Levallois Perret Hotel - Image 1
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48 rue Chaptal, 92300 LEVALLOIS PERRET, France

Description

Hotel extras

Outdoor public parking garage and free WIFI: This Mercure hotel combines quality amenities with equipment for both relaxation and business stays.

Our accommodation(s)

Hotel location

Mercure Paris Levallois Perret Hotel

48 rue Chaptal
92300 LEVALLOIS PERRET
France

GPS:48.889634, 2.282697

Telephone
Fax +33 1 47 57 82 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COFFEE BREACK

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,027 reviews

TripAdvisor Rating  4.1/5  452 reviews

Customer review rating 2.0/5

Ahmed E. C. Business - Confirmed reviews ALL

I stayed for 10 nights. 4 times in that stay staff ignored the do not disturb sign and barged into the room. After a long night at work on Friday I wanted to sleep in but they would keep knocking and opening the door even with the do not disturb sign being up. Complained at reception but it seemed to make no difference. Staff were quite polite.

Customer review rating 5.0/5

Luc D. Couples - Confirmed reviews ALL

Very nice welcome from Emine but also from all the other members of staff. Good location. Very, very quiet room and hotel in general. Good breakfast

Dear Sir DESPANQUES, We are delighted to hear that your stay was pleasant in every way. We are happy to hear that you were satisfied with our hospitality. Our entire team works hard every day to offer you the best possible welcome and ensure you have a pleasant stay. Thank you for your comment. We are indeed keen to reduce our waste and the individual use of our welcome products in order to become more eco-friendly, and we offer dispensers that are part of this approach. We hope to see you again soon. Bets regards, Eminé

Customer review rating 4.5/5

Felicity P. Families - Confirmed reviews ALL

Staff were very helpful in a difficult time for myself and my family with my husband in hospital nearby. When our room was unbearably hot they moved us to a much cooler room, which meant I could sleep and safely drive my children home the next day to England.

Dear Mrs P., We are delighted to hear that you enjoyed your stay at our hotel. We are thrilled to have been able to ensure that everything went smoothly during your visit. We will be happy to share your feedback, as your satisfaction is the greatest reward for our team. We hope to welcome you back again soon.

Customer review rating 5.0/5

Zhege H. Business - Confirmed reviews ALL

Despite the room size is quite limited, the staff made the stay cozy and all my demand were satisfied. The breakfast was good and a pretty cool coffee machine

Dear Ms. H., It is a pleasure to receive such positive feedback from you! Thank you for your kindness, for the time you have given us, and for this lovely message, which encourages our teams to excel, to take pleasure in making others happy, and to provide you with an unforgettable experience. The entire team is delighted to have welcomed you to our hotel and hopes to see you again very soon to continue the adventure together! We look forward to welcoming you back. Best regards, Eminé

Customer review rating 3.5/5

Maria D. Families - Confirmed reviews ALL

Subject: Complaint Regarding Recent Stay – [PSDLBPSW Booking Reference Date 19th to 22nd Oct 2025 Dear Accor Team, I am writing to express my disappointment with my recent stay at Mercure Levallois Perret from 19th to 22nd Oct Prior to our arrival, we provided our expected arrival time at your request. However, on arrival, we were informed that our room was not ready and had to wait a couple of hours before checking in. Although we were offered a drink during this time, we were later incorrectly charged for one of them — a matter that was eventually resolved after we brought it to your attention. When we finally checked in, we were very disappointed with the size and appearance of the room. It was described as a family room and priced as a four-star accommodation, but it was considerably smaller than expected and did not resemble the photos shown on your website. There was a very small wardrobe so not sufficient to hang out clothes. When I raised this with the hotel manager, she acknowledged the issue and explained that the hotel is due for updates. While I appreciate her honesty I feel this does not justify the current discrepancy between the advertised and actual standard of the accommodation. Although the provided amenities such as the dressing gowns and slippers reflected a higher standard, the overall room size and décor fell short of what I reasonably expected for the price and star rating. I would appreciate a response regarding this matter and some form of compensation or goodwill gesture for the inconvenience and misleading room presentation. Thank you for taking the time to review my feedback. I look forward to your reply. Kind regards, Maria D.

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Other web-users rate our hotel

  • 301 reviews 9.4/10 Location
  • 489 reviews 8.5/10 Room
  • 769 reviews 9.5/10 Service
  • 328 reviews 8.3/10 Comfort
  • 268 reviews 9.5/10 Breakfast
  • 229 reviews 9.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.