Mercure Paris Levallois Perret Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 904 reviews

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Mercure Paris Levallois Perret Hotel - Image 1
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48 rue Chaptal, 92300 LEVALLOIS PERRET, France

Description

Hotel extras

Outdoor public parking garage and free WIFI: This Mercure hotel combines quality amenities with equipment for both relaxation and business stays.

Our accommodation(s)

Hotel location

Mercure Paris Levallois Perret Hotel

48 rue Chaptal
92300 LEVALLOIS PERRET
France

GPS:48.889634, 2.282697

Telephone
Fax +33 1 47 57 82 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COFFEE BREACK

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  904 reviews

Customer review rating 4.5/5

Hoi S. L. Business - Confirmed reviews ALL

Breakfast area is small but breakfast is pretty nice. I reviewed somewhere that one of the Mercures doesn’t have lift, but this one has a lift which is good!

Dear Sir S. L., The entire hotel team would like to thank you for this review. We are delighted to read that our location and the comfort of your stay met your expectations. Your comment regarding the breakfast room is very much appreciated. In this regard, we are pleased to inform you that renovation work is currently underway to expand this area. Our goal is to provide you with a much more spacious and airy environment during your next visit, while maintaining the high quality of the products you enjoyed. Finally, thank you for highlighting the presence of our elevator! It is indeed an essential amenity for our guests' comfort, and we are glad it made your stay more enjoyable. We look forward to welcoming you back soon to experience our new facilities. Eminé - Front Desk Manager

Customer review rating 4.5/5

Foucault N. Solo - Confirmed reviews ALL

Despite renovation the kindness of the staff make this situation not an issue

Dear Mrs FOUCAULT, We sincerely thank you for this excellent rating. It is a true pleasure to read that the kindness of our team made the inconveniences related to our renovation work completely secondary. Your compliments are the best possible motivation for our staff, who strive every day to maintain a high standard of service despite the ongoing transformation of the establishment. We have also taken due note of your comment regarding the thickness of our towels. As part of our upscale move and our upcoming transition to a new brand identity, we are actively working on improving all of our bath linens. Our goal is to provide superior quality, more softness, and enhanced comfort to our guests very soon. We hope to have the pleasure of welcoming you back to show you our fully renovated rooms and our new comfort standards. Eminé - Front Desk Manager

Customer review rating 4.0/5

Africa S. L. Business - Confirmed reviews ALL

Easy and uncomplicated, location ideal for my needs.

Dear S. L., We thank you for your positive comments regarding your stay. We are delighted that our location met your expectations and that your experience was straightforward and pleasant. Best regards, Eminé - Front Desk Manager

Customer review rating 4.0/5

Wendy J. O. J. Families - Confirmed reviews ALL

Really nice room. Newly furbished . Breakfast was a little sad, the toaster broke and we could have no toast. There was no bacon or sausage left and we waited about 10 mins for pancakes. Location was a little out of town, we used a taxi to get into the Arc de Triomph and then the big bus. The staff were very helpful indeed and friendly.

Dear Mrs O. J., Thank you for sharing your experience and for this great 80/100 rating. We are delighted that our room renovations and the kindness of our team made your stay enjoyable. We sincerely apologize for the inconveniences encountered during breakfast. The toaster failure and the delay in replenishing the buffet do not reflect our usual service standards. Please be assured that our maintenance team has intervened and we have strengthened our organization to ensure a smooth buffet service, even during busy periods. Regarding our location, while we are set back from the immediate hustle and bustle to offer more tranquility, we are glad you were able to reach the Arc de Triomphe easily. For your next visit, please do not hesitate to ask our team for the best routes and transport options. We look forward to welcoming you back, Eminé - front desk manager

Customer review rating 4.5/5

Paulina D. Business - Confirmed reviews ALL

One night spent for a business trip. Warm welcome, comfortable room, caring personnel during breakfast.

Dear Mrs D., It is a true pleasure to read that your business trip with us was a success. We are delighted that our warm welcome and the comfort of your room contributed to a pleasant stay. I would like to personally thank you for your specific suggestion regarding our breakfast vegetable selection. Maintaining a healthy balance is a priority for our frequent travelers, and adding cucumbers, radishes, and fresh salad is an excellent idea. I will share this with our team to enhance our buffet offerings. We look forward to welcoming you back very soon and hope you will enjoy these new additions during your next stay. Eminé - front desk manager

Other web-users rate our hotel

  • 246 reviews 9.4/10 Location
  • 416 reviews 8/10 Room
  • 648 reviews 9.6/10 Service
  • 221 reviews 9.2/10 Breakfast
  • 179 reviews 9.4/10 Cleanliness
  • 38 reviews 4.6/10 Amenities

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