Mercure Paris Levallois Perret Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 902 reviews

Mercure Paris Levallois Perret Hotel - Image 1
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Description

Hotel extras

  • Fully renovated hotel — a modern, elegant and comfortable setting.

  • Outdoor patio — a quiet, pleasant place to relax.

  • Ideally located just outside Paris

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Levallois Perret Hotel

48 rue Chaptal
92300 LEVALLOIS PERRET
France

GPS:48.889634, 2.282697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COFFEE BREACK

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  902 reviews

Customer review rating 2.0/5

Emma O. Couples - Confirmed reviews ALL

Dear Mrs O., Thank you for taking the time to share your feedback regarding your stay at Mercure Paris Levallois. We have carefully reviewed your comments and sincerely regret that your experience did not meet the expectations of a four-star establishment. Regarding the lack of response to your emails, please accept our apologies. After investigation, it appears that your booking was made through a third-party website. Unfortunately, the messaging systems of these intermediaries do not always forward information seamlessly to our internal software. For your future stays, we strongly recommend booking directly through our official website or contacting us by phone to ensure your special requests are properly received. As for the financial formalities, the city tax is a legal requirement set by the local authorities based on the hotel's category. This information, along with the deposit policy, is transparently available on our website. We have also taken note of your comments regarding the room amenities. In our standard rooms, we provide one complimentary bottle of water, while our Deluxe rooms feature a full minibar. However, our reception team is available 24/7 to provide additional refreshments upon request. Finally, the issue with the welcome tray and the unreplenished milk is not up to our standards. We have immediately reported this to our Executive Housekeeper to strengthen our quality control procedures. We hope to have the pleasure of welcoming you back to provide an experience that fully reflects our commitment to excellence. Kind regards, Eminé - Front Desk Manager

Customer review rating 5.0/5

Vince C. Friends - Confirmed reviews ALL

Dear Sir C., A huge thank you for this perfect rating! We are delighted to hear that the size of our rooms and the quality of our amenities contributed to the success of your Parisian trip. Indeed, we are fortunate to be located in a quiet neighborhood while being very close to public transport and the iconic monuments of our beautiful capital. For instance, the Arc de Triomphe is just a 30-minute walk from the hotel, offering a pleasant stroll for our guests. The proximity of secure parking garages is also a feature that our guests particularly appreciate for exploring Paris with peace of mind. We look forward to welcoming you back to Mercure Paris Levallois during your next visit. Best regards, Eminé- Front Desk Manager

Customer review rating 4.0/5

Mike D. Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding our location and staff. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words. It is our aim to provide excellent service and a welcoming environment for all our guests. Best regards, BG - Hôtel Mercure Paris Levallois Perret

Customer review rating 4.5/5

Angelie J. B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our location and staff. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Hôtel Mercure Paris Levallois Perret

Customer review rating 4.0/5

Mahesh S. Business - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to share your experience at Hôtel Mercure Paris Levallois Perret. We are pleased to hear that you found your stay comfortable and appreciated our staff's helpfulness and courtesy. We sincerely apologize for the discrepancies you encountered regarding the amenities mentioned in your booking voucher. Your feedback regarding the absence of the mini bar and body moisturizer is duly noted. While we strive to provide a consistent experience, we recognize that variations can occur. It is encouraging to know that our team was able to assist you by accommodating your needs during your stay. We appreciate your understanding and are delighted that you would consider returning in the future. Your insights will help us improve and ensure a more seamless experience for all our guests. Best regards, Hôtel Mercure Paris Levallois Perret Babacar

Other web-users rate our hotel

  • 248 reviews 9.5/10 Location
  • 421 reviews 8.2/10 Room
  • 642 reviews 9.6/10 Service
  • 271 reviews 8.1/10 Comfort
  • 217 reviews 9.2/10 Breakfast
  • 186 reviews 8.9/10 Cleanliness
  • 50 reviews 4.9/10 Amenities
  • 47 reviews 7.9/10 Value

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