Novotel Paris 17 4 stars

Customer review rating (ALL Rating) 4.2/5 1,059 reviews

Novotel Paris 17 - Image 1
Novotel Paris 17 - Image 2
Novotel Paris 17 - Image 3
Novotel Paris 17 - Image 4

Description

Hotel extras

  • Executive rooms with a view of the Eiffel Tower

  • On-site catering available 7 days a week

  • 800m to RER C and Pereire metro station, bus outside hotel, T3B tram access

  • Paid and secure private car park (1.9m)

  • GREEN KEY certified

Our accommodation(s)

Hotel location

Novotel Paris 17

34 Av Porte d 'Asnières
75017 Paris
France

GPS:48.891774, 2.301846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Carvi

Fancy a gourmet break? Our Bistro Carvi chef offers a fresh, colorful, seasonal cuisine. Try our selection of wines and our menu at any time in the bar or in your room.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,059 reviews

TripAdvisor Rating  4.0/5  732 reviews

A fair hotel that has known better times. Restaurant to be avoided!

TripAdvisor rating 3.0/5

MVologni TripAdvisor review

In this hotel two nights for a business trip, what can I say, the location is not the best, but public transport is close enough. If you have to move around during rush hour with a taxi it can become a nightmare as the intersections around the hotel are a single block of almost motionless traffic. Check-in not very easy, only one attendant, at a time when there were 3 of us in line, it took too long in my opinion, considering that by now we all arrive with full registration from the various online booking portals. Room on the fifth floor, discreet, in general gives the idea like the rest of the hotel of having known better times, water drains that fail to provide sufficient flow to keep the sink empty. No USB socket, at least in the vicinity of the bedside table. A wifi connection, included in the price, but horrible, even when there is a connection the bandwidth is very slow. In the end I solved it by connecting my computer with my mobile phone, otherwise I wouldn't have been able to work. The breakfast is rather rich and overall of good quality, served in a wide enough time range I think to satisfy everyone's needs. They call it a ‘fitness’ gym, but it's a small 3x2 room with two machines... at this point in my opinion it's better nothing than something unworthy at this point. The bar for two nights was missing a draught beer from the beer list... The restaurant I advise you to avoid as such food in Paris is an insult to the cradle of French cuisine.

Good morning, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wishing you a lovely day, Pedro - Head of reception

Great location - Hygiene/cleanliness to improve

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Great location and friendly service. Room (bathroom) cleanliness and breakfast room Hygiene could be better

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro - Head of Reception

Very poor

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Very unhelpful staff! Sent to shops which were already closed and when we tried to get milk for an infant no one helped us at all. Will not stay in a Novotel again.

Dear Mr. W., Thanks a lot for sharing your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wishing you a lovely day; Pedro - Team Leader

Very good customer service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The staff named Setnabou she is fantastic. Her customer service is great. We will go back again staying at Novotel Paris 17 because of her. Happy with the service!

Dear DIAH, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with Seynabou. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you a lovely day, Pedro - Team Leader

Slightly away from Paris centre but suited our needs.

Customer review rating 4.0/5

Trevor E. Families - Confirmed reviews ALL

Nabu at reception was nice to deal with..checking in and out..

Dear TREVOR, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with Seynabou. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Pedro - Team Leader

In partnership with TripAdvisor

Other web-users rate our hotel

  • 427 reviews 7.8/10 Location
  • 739 reviews 6/10 Room
  • 681 reviews 7.9/10 Service
  • 17 reviews 5.9/10 WiFi
  • 409 reviews 7.9/10 Breakfast
  • 379 reviews 5/10 Comfort
  • 293 reviews 6.7/10 Cleanliness
  • 189 reviews 5.1/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Paris