Novotel Paris 17 4 stars

Customer review rating (ALL Rating) 4.3/5 911 reviews

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34 Av Porte d 'Asnières, 75017 PARIS, France

Description

Hotel extras

  • Executive rooms with a view of the Eiffel Tower

  • On-site catering available 7 days a week

  • 800m to RER C and Pereire metro station, bus outside hotel, T3B tram access

  • Paid and secure private car park (1.9m)

  • GREEN KEY certified

Our accommodation(s)

Hotel location

Novotel Paris 17

34 Av Porte d 'Asnières
75017 PARIS
France

GPS:48.891774, 2.301846

Telephone
Fax +33 1 44 40 44 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Carvi

Fancy a gourmet break? Our Bistro Carvi chef offers a fresh, colorful, seasonal cuisine. Try our selection of wines and our menu at any time in the bar or in your room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  911 reviews

TripAdvisor Rating  3.8/5  754 reviews

Customer review rating 2.5/5

Thanida F. Families - Confirmed reviews ALL

I asked for an extra pillow as we are 3 people, and also an empty bottle of carafe - when I first got there. I called reception (around 9:30pm), who said he will ring me back, but he didn't. Next day we were out all day and upon return to hotel, same around 9:30pm, I went to reception and asked for the same thing. His response was oh, why didn't you ask in the morning, why wait. I replied reception was busy and I will follow up with a complaint on how he spoke to me. Reception was being rude, smart mouth, and yet no action. He came over at midnight to the room to give a pillow in the end. Shameful act.

Dar guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the inconvenience caused during your stay. This is certainly not the level of service we strive to provide. Your comments have been shared with our reception team to ensure this situation does not happen again. We appreciate your patience and understanding, and we hope you will give us another opportunity to provide you with the warm and attentive service that we are known for. Soufian - Booking Manager

Customer review rating 3.5/5

Anton E. Families - Confirmed reviews ALL

Decent hotel for the price. The location is OK ish - you need to have a bit of walk to the closest subway but it comes with a perk being relatively quiet. The room size is fine, it even had a nice sofa that was reclined into an additional bed for our child. There are only two downsides that don't let me rank it higher: everything is dated (the paint goes off of the walls, the door handle in the bathroom is sticking out of the door, the smell etc.) and it was impossible the open the window. The last was a big thing for us: there was basically no fresh air. There was no handle on the window to open it. And the AC was centrally managed and we couldn't adjust it to our liking.

Dear Anton E., Thank you for sharing your feedback regarding your recent stay at Novotel Paris 17. We appreciate your comments about the quiet atmosphere and the functionality of the room, especially for your family. I am sorry to hear that the condition of the room did not meet your expectations. We continually strive to maintain our facilities, and your observations regarding the dated aspects and the window issue are taken seriously. Our central air conditioning system is designed to ensure a comfortable environment; however, we understand the importance of fresh air and will consider your feedback on this matter. Should you encounter any issues during your stay in the future, please do not hesitate to inform our reception team, who are available 24/7 to assist you. We hope to welcome you back in the future for an improved experience. Soufian - Booking Manager

Customer review rating 4.0/5

Henk V. W. Business - Confirmed reviews ALL

Good location, good Car parking. I checked in earlier than 2pm but everything was done to find a available room already. One remark on the room, I didn't succeed to lower the heating lower than 23 dgr Celcius. (btw..I haven't asked for support at the reception for this)

Dear Henk V. W., Thank you for your feedback regarding your stay. We are pleased to hear that you appreciated our location and the parking facilities. We regret that you experienced difficulty adjusting the heating in your room. Our reception team is available 24/7 to assist with such matters in the future. Soufian -Booking Manager

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

Key to us was a hotel located not to far from central Paris, as we were only there for 2 nights, but also not right within due to all the traffic. Key was a hotel that offered secure parking on site. This hotel proved a gem in meeting all our needs, together with a room that looked at over the Eiffel Tower. Perfect. The staff were all attentive, helpful and very friendly. Highly recommended, and we will come again.

Dear John W., Thank you for your wonderful feedback regarding your stay at Novotel Paris 17. We are delighted to hear that our location suited your needs and that you found our hotel to be a gem during your visit. It is also gratifying to know that you appreciated the attentive and friendly service provided by our staff. We take pride in ensuring our guests have a comfortable and enjoyable experience, and your recommendation means a lot to us. We look forward to welcoming you back on your next trip to Paris. Best regards, Soufian - Booking Manager

Customer review rating 4.5/5

Hans V. W. Business - Confirmed reviews ALL

Nice hotel, with Parking garage in the center of Paris. Good breakfast, clean and large room.

Dear Hans V. W., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, appreciated the parking facility, and found our breakfast and room to your liking. We look forward to welcoming you back on your next visit to Paris. Soufian - Booking Manager

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Other web-users rate our hotel

  • 453 reviews 8.1/10 Location
  • 721 reviews 6.4/10 Room
  • 712 reviews 8/10 Service
  • 12 reviews 7.7/10 WiFi
  • 382 reviews 7.8/10 Breakfast
  • 338 reviews 7/10 Cleanliness
  • 183 reviews 6.1/10 Food
  • 126 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.