Novotel Paris 17 Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 4,325 reviews

ALLSAFE approved hotel

Information message

Novotel Paris 17
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • 800m to RER C and Pereire metro station, bus outside hotel, T3B tram access

  • 15 min from the So Ouest center, the Champs-Elysées and the center of Paris

  • Executive Rooms with views of the Eiffel Tower

  • Soundproofed, spacious and air-conditioned bedrooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Paris 17

34 Av Porte d 'Asnières
75017 paris
france

Fax: (+33)01/44404423

Check-in from 14h00

Check out up to 12h00

  • DEPUIS ETOILE ARC DE TRIOMPHE:  BUS 341 STOP PORTE D'ASNIERES

  • DEPUIS MONTPARNASSE:  BUS 94 STOP PTE D'ASNIERES

  • DEPUIS PORTE MAILLOT:  BUS PC STOP PORTE D'ASNIERES

  • GARE ST LAZARE:  BUS 20 STOP PORTE D'ASNIERES

  • DEPUIS MONTPARNASSE:  METRO 13 PUIS TR STP PTE CLICHY PUIS PTE ASNIERES

  • METRO FROM GARE ST LAZARE:  METRO 13 THEN TR STOP PTE CLICHY THEN TRAM T3B

  • RER C:  RER C STOP GARE PEREIRE

  • TRAM T3B:  T3B Porte d'Asnières Marguerite Long

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    ROISSY CDG At 23.8km / 14.79 miles

  • By car

    A1 At 3km / 1.86 miles

  • By car

    A15 At 5km / 3.11 miles

  • By train

    EUROSTAR At 8km / 4.97 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 10km / 6.21 miles

  • By train

    GARE DU NORD At 8km / 4.97 miles

  • By train

    SAINT LAZARE At 3km / 1.86 miles

GPS:48.891774, 2.301846

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Bistro Carvi

In need of a tasty snack? Our chef whips up fresh, colorful, seasonal dishes at the Novotel Café! You can also treat yourself to our selection of wines, or order from the menu in the bar or your room at any time.

Our accommodation(s)

With a contemporary and completely modular design, the spacious Novotel room is a real living space and can be adapted to suit all requirements. Our 140 rooms have been completely renovated and include a flat-screen TV and air conditioning, minibar with free bottle of water and free WIFI. Choose an Executive Room and enjoy the VIP treatment: robes, slippers, free minibar, Nespresso coffee machine and views of the Eiffel Tower.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 231

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 153 people

Find out more

Our guest reviews for
Novotel Paris 17

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,325 reviews

TripAdvisor Rating 4.0/5

673 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very comfortable stay, good location

Customer review rating 4.0/5

User Couples - 18/01/2022 Confirmed reviews ALL

Very comfortable room (executive), with enough space to sit and read a good book at the end of the day, and good views over surrounding area (the very tip of the Eiffel tower just visible in the distance). Very convenient location arriving by car, walking distance from major sights. Just one drawback: windows could not be opened, so no fresh air in the room. It would also have been nice if sugar and tea bags had been refilled on the second day of our stay, since we had used them all up by then.

Dear Madam M., I am very happy to read your feedback, thank you for your nice answer, it was a pleasure to welcome you in our hotel. I will talk with our team for the refilled of tea bags, thank you ! Best Regards, Agathe - Room Division Manager

Pleasant stay as always

Customer review rating 5.0/5

Joanne W. Families - 11/01/2022 Confirmed reviews ALL

I always choose Novotel because of their wonderful service. This time, it did disappoint. Location was also closed to public transport so really ideal. Three nights was too short though but will certainly be back.

Dear Madam, Thank you so much for your feedback :) We were so happy to welcome your daughter and you in our hotel ! See you soon :) Agathe - Responsable Hébergement

Well located and great customer service!

Customer review rating 5.0/5

Dhananjaya S. Families - 01/01/2022 Confirmed reviews ALL

It was a smooth process from the start. In the arrival Shamira was prompt in guiding me with the PCR location and most of all marking out the MUST visit sights in Paris and how to get there. Dustin also assisted with the PCR guidance by calling the testing center and recommending I visit even if it was Christmas thus managed to get the PCR done in time. Nicholas was also helpful making the checkout a smooth process. Overall a good experience.

Well located

Customer review rating 3.5/5

Anonymous Friends - 11/12/2021 Confirmed reviews ALL

Everything was ok, room was really good, only i have complained is windows / i dont like that windows are fixed and can not be opened/.

Dear Madam, Thank you for your feedback regarding our hotel. See you soon :) Agathe - Room Division Manager

excellent service

Customer review rating 4.5/5

Anonymous Business - 09/12/2021 Confirmed reviews ALL

excellent service en géneral

Bonjour Monsieur Bonnargent, Merci pour ce très gentil retour. A très bientôt, Agathe - Responsable Hébergement

Well located and great stay but awful receptionist

Customer review rating 2.5/5

Luis P. Families - 29/11/2021 Confirmed reviews ALL

I'm an Accor Platinum member. I'm normally lodged in the IBIS Nanterre because is close to my office but when my wife comes with me we like to be lodged in Novotel 17. Maybe this will be the last time. I had an awful experience with a receptionist named Shamira. I've been travelling around the world for almost 40 years (I've been working always in big multinationals), I've never been treated so bad as the lady treated me. She lacked of type of respect against me (the customer), she was extremely aggressive and arrogant. The reception is the image of the hotel and having this kind of person is destroying completely the really good things that this hotel has.

Well located

Customer review rating 5.0/5

Nirav Families - 13/11/2021 Confirmed reviews ALL

Novotel 17 location is best and convenient. Also service of the hotel staff was good. In breakfast we didn't found vegetarian option. So they must have to arrange the same. Rest overall experience is good. Thank you

Well located

Customer review rating 4.5/5

Jean J. Families - 07/11/2021 Confirmed reviews ALL

Nice stay, staff were very helpful and room was clean. We miss some personal stuff that we use to have in the room like pencil, soap, head cap,…. Thank you

Atención del personal deficiente, mal mantenimiento de las instalaciones, suciedad

Customer review rating 2.0/5

Silvia Families - 25/10/2021 Confirmed reviews ALL

Dear Sir/Madam, The purpose of this email is mainly to help you to improve your service. We stayed at your hotel in Paris. We had booked two rooms for four nights to spend some holidays with our daughters in Paris. First of all we would like to highlight the warm welcome of the lady in reception in the first evening. Super. However, the first night, in the middle of the night (3:30 am) the window room broke. It was windy and the two windows opened. Our daughter of 10 years old and my husband were sleeping in that room. It was a shock. In the room next door we also woke up because of all the noise they were doing next door trying to close the window. The hotel personnel took long time before they showed up. My husband was desperate because cold wind was coming inside the room. The hotel personnel was unable to repair the window and the put my husband and daughter in another room for smokers. The room smell was awful and even the water bottle in the fridge was open and half empty. Nasty experience at 3:30 am. They slept very bad. Also me, next door with my other two daughters because of all the noise. Next day no one from the hotel apologised. NO ONE. When we came back in the afternoon after our visit to Paris we saw that only one of the windows was repaired but not the second one. In summary, we wanted to make you aware of the poor maintenance in the hotel, plus poor service from your personnel (except the super friendly lady at reception from the first evening). I would recommend to do a better maintenance and cleaning of the hotel. Apart of what I have written above, we noticed that the doors are loosing their painting, cigarettes were laying on the corridor for four days, the carpet rooms are really dirty (try to walk for one hour with clean socks on your room)... I really hope this email helps you improve. Please understand it as a constructive critiscm. Kind Regards, Silvia R.

Well located

Customer review rating 3.5/5

D. Couples - 19/10/2021 Confirmed reviews ALL

Ok

Dear Mr. D., Thank you for your feedback, we were happy to welcome you in our hotel! When you reach the Silver or the Gold status, we will be delighted to offer you the welcome drink! Then you will enjoy additional privileges and benefits. Best regards. Khadija-Chef de brigade.
Customer review rating 4.0/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Good Hotel, stay there several times, as an old technical department employee in a hotel in Amsterdam, I have the following comments, toilet seat in room 427 and on the first floor near the halls is loose and water runs continuously. And room 427 bathroom ceiling needs a new strip, and descale the rain shower

Dear PIETER V., Thank you for your feedback, we were happy to welcome you in our hotel ! we have taken careful note of your comments and already share it with our technical service. Best regards, khadija-Chef de brigade.
Customer review rating 2.5/5

Jun Y. Business - 11/10/2021 Confirmed reviews ALL

You charge me twice. At the time I booked the room on 29th September, & when checking out on 9th October. please refund immediately. when checking out I asked the staff to check that I paid already, but they asked me to pay again. what kind of control are you doing ? very sad this happens.

Dear JUN Y., Thank you for taking the time to tell us about your experience at the Novotel Paris 17. The payment confusion has arisen because of a technical problem online! And we have already refunded your credit card. Please allow us to express our sincerest apologies for the inconvenience and be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Khadija-Chef de brigade.

Functional

Customer review rating 3.5/5

Ib Business - 02/10/2021 Confirmed reviews ALL

Over all satisfied Usual Novotel hotel

Dear B., Thank you for your feedback, we will be happy to welcome you again at Novotel Paris 17. Best regards, khadija -Chef de brigade.

Fine stay in hotel close to BP

Customer review rating 4.0/5

Guy T. Business - 01/10/2021 Confirmed reviews ALL

all good, though charging us for breakfast we didn't have was a surprise, which was luckily quickly corrected

Dear T., Thank you for your feedback, we were happy to welcome you in our hotel ! Best Regards, khadija-Chef de brigade.

so-so

TripAdvisor rating 3.0/5

mariokreiner Business - 17/11/2019 TripAdvisor review

As this was my first trip to Paris I do not have a good comparison but overall that is a very average hotel given the price. The hotel is small, brown-in-brown, the breakfast is average. Additionally: The Service seems to replace towels EVERYTIME, although I followed the instructions in order NOT to have them removed - they do not care Checking in online I was asked for the invoice address and I provided - neverthless the address printed on the invoice was a different one Also checking in online I got confirmation that "my keys would be ready" - bah..... I had a check-in procedure as usual and they were not aware of any of it Also I was stating at booking that I wanted to have a "quite room" but still I got a roadside-room with the traffic running all night... Also the Service did not even wait until I asked them to enter - they just knocked, opened the door immediately and stepped in Would not necessarily recommend this hotel unless the location of the hotel is "needed"

Warm Welcome

TripAdvisor rating 5.0/5

anne s Family - 02/11/2019 TripAdvisor review

It is our first time in Paris and arrived late. When we got to the hotel, Dustin in the reception welcomed and accommodated us in the check in swiftly. We were able to rest right away. He also taught us where and how to go to tourist places around the city. Breakfast is really good and filling. All the staff at the restaurants were really nice. Will definitely stay here again when we go back to Paris!

Very nice

TripAdvisor rating 4.0/5

sjkchacko Family - 03/08/2019 TripAdvisor review

Everything was good except the restaurent staff down , very horrible attitude and also room service horrible, if you want plates etc you have to go and get it yourself . And when we go to ask for plate, the staff has a rude attitude and inform to wait as he is busy with food orders.

All good except poor room plan

TripAdvisor rating 3.0/5

RS111211 Family - 01/08/2019 TripAdvisor review

Good hotel but improper room plan. Separate WC and bath/shower room. Wash basin in bath/shower room. Very inconvenient to use WC, then come out of WC room, then enter bathroom to wash your hands. If another member using shower room, then keep waiting outside to wash hands.

Real value for money

TripAdvisor rating 5.0/5

melissareyes2018 Solo travel - 05/05/2019 TripAdvisor review

After our tour, I went back to Novotel as I extended my stay in the city. I used Novotel hotels in the past, and this experience did not disappoint. The room was clean, well equipped, and secure for a solo traveller. The staff were all helpful and they made sure that I had everything I needed. It’s a bit far from the city center but there is a bus stop right outside and a tram stop a few meters away so there is easy access to public transportation. Special thanks to Shamira at reception who was such a big help to me.

Many thanks for this nice review melissareyes2018 ! We hope to welcome you again.

Being a regular, treated like a family member

TripAdvisor rating 5.0/5

Danny D Business - 27/01/2019 TripAdvisor review

I stay frequently in the Paris 17 Novotel. As my office is nearby, it becomes like a second home.The staff is always most friendly and tries to make your stay as nice as they can.They listen to the customer and try to meet the small requests that just make that difference in your stay.Thank you all for the great service you offer every time !!Danny

We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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