Novotel Paris 17 4 stars

Customer review rating (ALL Rating) 4.3/5 928 reviews

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34 Av Porte d 'Asnières, 75017 PARIS, France

Description

Hotel extras

  • Executive rooms with a view of the Eiffel Tower

  • On-site catering available 7 days a week

  • 800m to RER C and Pereire metro station, bus outside hotel, T3B tram access

  • Paid and secure private car park (1.9m)

  • GREEN KEY certified

Our accommodation(s)

Hotel location

Novotel Paris 17

34 Av Porte d 'Asnières
75017 PARIS
France

GPS:48.891774, 2.301846

Telephone
Fax +33 1 44 40 44 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Carvi

Fancy a gourmet break? Our Bistro Carvi chef offers a fresh, colorful, seasonal cuisine. Try our selection of wines and our menu at any time in the bar or in your room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  928 reviews

TripAdvisor Rating  3.8/5  754 reviews

Customer review rating 4.5/5

Jean-louis V. Solo - Confirmed reviews ALL

As usual, a Novotel of good standard: nice and large rooms and facilities, friendly and professional staff, good breakfast, comfy bed. For Paris, this is surely a good value. Location is perfect not only for arriving by car, but also public transport (no metro nearby, but a convenient bus line 94 straight to city centre, and tramway to go around Paris). You are very close to the most classy district of Paris (17), with good restaurants, without being over touristic. Although staying next to the highway, the windows soundproofing let no noise at all disturbing your sleep, very impressive. Only bemol is the shower: on the 7th floor, it took 5 minutes to reach lukewarm temperature . And as there is no explanation or sign at all on the shower tap, you are never sure whether it is set on the right temperature. Please management consider this (what a waste of water, for a brand aiming to become sustainable).

Dear Jean-Louis, Thank you for your wonderful review and for highlighting our rooms, team, breakfast, location, and soundproof comfort — we’re delighted you enjoyed your stay and found such good value in Paris. We also truly appreciate your comments about the shower. We hope to have the pleasure of welcoming you back very soon. Kind regards, Soufian - Booking Manager

Customer review rating 4.0/5

Yama W. Solo - Confirmed reviews ALL

The hotel is very suitable for a business stay. The welcome was pleasant and the staff were friendly and helpful overall. However, I was disappointed by the check-in/payment policy. I wanted to leave a deposit to use for restaurant expenses, but I was told I had to pay immediately. The explanation was basically that they only do this “as a favor” for customers they already know, which honestly felt unfair and gave the impression that other guests are not fully trusted. Another point, for a 4-star hotel, I expected basic amenities such as an iron in the room. There was none, and I had to request one from reception. Regarding the restaurant, my experience was not good. On my first night, I arrived late and ordered a steak, but it was extremely tough and hard to cut even with a knife. Also, there are not many restaurant options nearby. On the positive side, the breakfast was good and perfectly acceptable. The room was clean, comfortable, and overall fine. Conclusion: a decent hotel for a professional trip, but I wouldn’t recommend it for a tourist stay.

Dear Yama, Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found our hotel suitable for a business stay and appreciated the friendly service from our staff. I understand your disappointment regarding the check-in and payment procedure. Our policy is designed to ensure a smooth experience for all guests. We appreciate your feedback and will take it into consideration as we continuously strive to enhance our services. Regarding the absence of an iron in your room, I apologize for any inconvenience this may have caused. Our team is always available to provide assistance, including fulfilling such requests promptly. I regret to learn about your dining experience. We value all guest feedback and will address this with our restaurant team to ensure improvements are made. I appreciate your positive comments about breakfast and the cleanliness of your room. We hope to welcome you back in the future. Soufian - Booking Manager

Customer review rating 2.0/5

Abdelkader S. Solo - Confirmed reviews ALL

As a 4-star establishment, I had high expectations for my visit; however, I found the overall experience to be disappointing and not up to the standard I anticipated. ​Specifically, I found the breakfast service to be very poor. The selection was quite limited and the quality did not meet the expectations of a hotel in this category. Based on this experience, I would find it difficult to recommend the hotel to others at this time. ​On a positive note, I would like to commend your front desk staff. The lady who handled my check-in was exceptionally professional, kind, and welcoming

Cher Monsieur S., Merci d'avoir partagé vos commentaires concernant votre récent séjour chez nous. Nous regrettons d'apprendre que votre expérience n'a pas répondu à vos attentes, en particulier en ce qui concerne notre service de petit-déjeuner. Bien que nous nous efforçons de fournir une gamme diversifiée d'articles dans notre buffet, nous apprécions vos remarques concernant la sélection et la qualité, car elles nous aident à nous améliorer. Sur une note positive, je suis ravi d'entendre vos éloges concernant notre personnel de la réception. Vos gentils mots leur seront transmis. Nous attachons une grande importance à vos observations et espérons avoir l'occasion de vous accueillir à nouveau dans le futur pour une expérience plus satisfaisante. Soufian - Responsable Réservations

Customer review rating 2.0/5

Robert L. Families - Confirmed reviews ALL

Resturant was not very helpfully when dealing with gluten free options. Ended up not having any meals.

Dear Robert L., Thank you for sharing your feedback. I apologize for the inconvenience you experienced regarding gluten-free options at our restaurant. We strive to accommodate all dietary needs and will take your comments into consideration to improve our offerings in the future. Soufian - Booking Manager

Customer review rating 3.0/5

Kiminori Y. Families - Confirmed reviews ALL

I stayed at Novotel Paris 17, Novotel Reims, Mercure Metz, and Ibis Glenville during my trip. Unfortunately, Novotel Paris 17 was the most disappointing. I was refused room slippers because I was not a Suite guest, my breakfast‑included reservation was changed to room‑only, and I was almost charged without the points discount until I pointed it out. The room was also too cold due to the central air conditioning. The only positive part was the kind service when I received the welcome drink.

Dear guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Novotel Paris 17. Regarding the breakfast, your reservation, which was made by yourself, included breakfast for one person only instead of two, which led to this misunderstanding. As for the slippers, please note that they are usually provided exclusively in Executive rooms and Suites; however, we acknowledge that we should have made an exception and offered them to you. We are also sorry for the issues related to your reservation, the application of your loyalty points, and the room temperature. We are pleased to hear that you appreciated the service when receiving your welcome drink. Soufian - Booking Manager.

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