Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.7/5 582 reviews

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Mercure Tbilisi Old Town - Image 1
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9 Vakhtang Gorgasali street, 0105 TBILISI, Georgia

Description

Hotel extras

  • Located in the heart of the Old Town

  • SKY7 Terrace and Lounge Bar with panoramic city views

  • Complimentary access to the gym and sauna for our guests

  • Free Wi-Fi is available throughout the hotel

  • On-Site free parking

Our accommodation(s)

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Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

Telephone
Fax +995 32 200 61 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ASADO Steakhouse

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  582 reviews

TripAdvisor Rating  4.5/5  644 reviews

Certificate of excellence 2024

Wonderful stay

TripAdvisor rating 4.0/5

Travelfreak206 Friends getaway - TripAdvisor review

We stayed here for 4 nights and had booked 3 rooms. The location was quiet and nice. It faced the river/ canal and had lovely views. Our room was on the 4th floor, room size was decent. The rooms were clean and well maintained. We had taken twin sharing beds , beds were very small and narrow. The only disappointing thing was pillows and mattress were too soft, I would have preferred slightly more firm pillows and mattress. Drinking water was provided amply. Breakfast spread was decent. They had 2 lovely restaurants, one down and other roof top but veg options were limited. Staff were courteous and helpful at all times. They had candy kept in a bowl on the reception. It is value for money.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very enjoyable stay

Customer review rating 5.0/5

William W. Couples - Confirmed reviews ALL

Mercure Tbilisi Old Town is very well located adjacent to the old town and within walking distance of many sights. Also convenient to transit. Our room was well laid out, spacious and clean. The bed was very comfortable. Staff were very pleasant and helpful. On-site restaurant had a great selection on the .menu and meals we had there were delicious. Overall, a super place to stay in Tbilisi.

Dear William W., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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Customer review rating 5.0/5

Régis Business - Confirmed reviews ALL

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Dear Regis D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

well located good stay

Customer review rating 4.0/5

Stan L. Couples - Confirmed reviews ALL

almost everything was very good/ except water pressure in shower was suddenly low in room 616

Dear Stanislav L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel is excellent and this is not the first time I have stayed in it, but I booked two deluxe rooms, but I was charged for a regular room and the other a deluxe room, and the amount was increased for two deluxe rooms. I asked them and they said it was deluxe, knowing that I had stayed in the same room before and they said it was regular and the price was cheaper.

Dear Alotaibi B., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS. Reservation was two Deluxe Privilege rooms (RA1, 130.50 USD, per room, We checked it and it was correct rate) As the reservations has same credit card information, we blocked total amount for room 305, 261USD which was guarantee for room 302 as well. After departure we split amount from 305 room to 302 room. So we only charged for each room 130.50 USD. your both rooms was deluxe privilege room category(302 and 305) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

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Other web-users rate our hotel

  • 291 reviews 9.7/10 Location
  • 291 reviews 8.6/10 Room
  • 391 reviews 9.2/10 Service
  • 10 reviews 9/10 WiFi
  • 139 reviews 9.6/10 Cleanliness
  • 128 reviews 8.2/10 Breakfast
  • 27 reviews 9.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.