Mercure Tbilisi Old Town 4 stars

TripAdvisor rating 4.5/5 467 reviews
Mercure Tbilisi Old Town
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Location

  • SKY7 Terrace and Lounge Bar

  • Fitness and Sauna

  • Free WIFI

  • Business Corner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TBILISIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Well-being
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105
tbilisi
georgia

Tel: +995322006060

Fax: (+995)32/2006161

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    TBILISI At 16km / 9 miles - Shuttle paying

  • By train

    TBILISI At 10km / 6 miles

GPS :41.688594, 44.8134

Our accommodations

Standard Non Smoking Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 17
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks

Standard Double Room with one double bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks

Standard Twin Room with twin bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks

Superior Double Room with one double bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks

Deluxe Privilege Room with one double bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks

Our restaurants and bars

RESTAURANT OLD TOWN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Restaurant with rooftop terrace which offers a variety of drinks and panoramic views of the city center.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Our bar serves cocktails, light snacks, drinks, draft beer

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY 7

Photo non contractuelle / Strictly non binding

Sky7 is a place where you are able to enjoy your evenings with a variety of drinks and blended European and Georgian cuisines. Amazing views accompanied with live music and super drinks makes you feel good and relaxed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 70

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
Mercure Tbilisi Old Town

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,005 reviews

tripadvisor

TripAdvisor Rating 4.5/5

467 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr.

Customer review rating 4.7/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

Very Helpful staff, clean room, excellent location

Dear Firas A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Find there Comfortable

Customer review rating 4.7/5

Alireza P. Friends - 29/11/2019 Confirmed reviews ALL

Safe, calm and comfortable

Dear Alireza, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

great location, excellent amenities

Customer review rating 4.7/5

Nina Business - 29/11/2019 Confirmed reviews ALL

central, modern and comfortable

Dear Nina, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very good hotel

Customer review rating 4.7/5

А. Business - 28/11/2019 Confirmed reviews ALL

In 2 words: traditionally perfect :)

Dear Aleksey, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent service

TripAdvisor rating 4.5/5

mnetfa63 Business - 28/11/2019 TripAdvisor review

he hotel is in a very good location .food is so good excellent Breakfast.the Room is very clean and very comfortable. Staff so friendly and helpful .Special thanks to Anne and the duty manager they made my stay more comfortable

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Everything was perfect!

Customer review rating 4.7/5

Tereza K. Business - 23/11/2019 Confirmed reviews ALL

I was on a business trip and stayed in your hotel in June and in November this year. You catered for your guests very well. I had mineral water supply on a daily basis, which is very important for me. Everything was great! Thanks! I will keep booking your hotel when I come to Georgia and will recommend it to my colleagues as well!

Dear Tereza K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Lovely hotel in a great location

Customer review rating 4.7/5

Helen Couples - 16/11/2019 Confirmed reviews ALL

The hotel was very clean and in a great location for exploring Tbilisi. The roof top bar was an added bonus!

Dear Helen S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nice hotel. bar was also good atmosphere. Breakfast was great.

Customer review rating 4.7/5

Brendon Friends - 07/11/2019 Confirmed reviews ALL

Room was moire than satisfactory. We didn't spend much time in it though.

Dear Brendan G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

A lifetime experience!

Customer review rating 4.7/5

Michael A. Business - 06/11/2019 Confirmed reviews ALL

Great location in the heart of old town Tbilisi, very accommodating & friendly staff. Restaraunt had excellent quality and selection of food choices. And the rooftop bar was a cool spot to hang out with the best views!

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Customer review rating 4.7/5

C. O. M. Business - 05/11/2019 Confirmed reviews ALL

Very relaxing. Gym is good

Dear Ooi M. C., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

very comfortable

Customer review rating 4.7/5

Anonymous Business - 31/10/2019 Confirmed reviews ALL

Nice rooms, great location, friendly and professional staff. No complaints.

Dear Godelieve V., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

The beds were extremely good. Breakfast lovely! Service wonderful.

Customer review rating 4.7/5

Synne B. Friends - 30/10/2019 Confirmed reviews ALL

The hotel was very centrally placed. Everything was clean. Reception area very nice and well designed.

Dear Aage S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Superb, efficient and welcoming

Customer review rating 4.7/5

Annie O. Friends - 29/10/2019 Confirmed reviews ALL

Wonderful staff front-of-house/reception and also in the restaurant. Particularly from Annie on the front desk

Dear Annie O., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Good location

Customer review rating 4.7/5

A. W. Families - 28/10/2019 Confirmed reviews ALL

Good Location well maintained property.

Dear W. A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS. gym is working 07:00 to 23:00 but in case of guest request it is available for 24 hours, please just inform to Reception desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent staff

Customer review rating 4.7/5

Reuven R. F. Couples - 25/10/2019 Confirmed reviews ALL

It was our second experience at Mercure hotels. A couple of years ago we stayed at Mercure Stare Miasto, Krakow and truly had a good experience. This time it was Tbilisi at Mercure Old Town. It seems that all Mercure hotels are very good, but this stood out. It was the people that made the difference. I would like to mention in particular some individuals who contributed to our great experience: Lika Maisuradze, at the reception - was very attentive to our concerns with the assigned room and handled it most professionally and satisfactorily. Ana Tchanturia, also at the reception, who’s attitude and friendliness brightened our day. Anna Balavadze, in the dining room, who’s disposition and command of the job made our breakfasts more enjoyable. Actually, all the people we encountered were pleasant and professional. Great staff! With time we tend to forget the details of our visits, but we always remember how it made us feel. The hotel stay will remain memorable. My name is Reuven R. F. and you may mention my name. Thank you for the experience.

Dear Reuven Roman F., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Good service, very nice rooms

Customer review rating 4.7/5

Ingvild A. Friends - 25/10/2019 Confirmed reviews ALL

Perfect location, good breakfast, SPA.

Dear Ingvild Kristin A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

We enjoyed our visit at your beautiful h0tel both Mr and Mrs k.

Customer review rating 4.7/5

Mr M. K. Couples - 23/10/2019 Confirmed reviews ALL

Your hotel was immaculately clean and comfortable and the staff were always polite and helpful. We thoroughly enjoyed our stay but our only concern was at breakfast that the hot water for tea and some food needed to be hotter. Best wishes to you all madloba

Dear Marilyn k., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.Necessary action will be taken concerning to Breakfast buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

A warm welcome

Customer review rating 4.7/5

Julia Friends - 23/10/2019 Confirmed reviews ALL

We stayed at the hotel as part of a group. We had a very comfortable room and slept extremely well. The staff were very kind and helpful, especially the breakfast team. The hotel is situated in a very good location for walking into the old part of the town with ease.

Dear Julia M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Staff were very helpful and friendly

Customer review rating 4.7/5

Anonymous Friends - 17/10/2019 Confirmed reviews ALL

No complaints.. the stay was very good

Dear Keith P., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Mr

Customer review rating 4.7/5

A R. A. J. Couples - 17/10/2019 Confirmed reviews ALL

Very well located good hotel

Dear Adrian Raymond Alfred J., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
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