Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.8/5 479 reviews

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Mercure Tbilisi Old Town - Image 1
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9 Vakhtang Gorgasali street, 0105 TBILISI, Georgia

Description

Hotel extras

  • Located in the heart of the Old Town

  • SKY7 Terrace and Lounge Bar with panoramic city views

  • Complimentary access to the gym and sauna for our guests

  • Free Wi-Fi is available throughout the hotel

  • On-Site free parking

Our accommodation(s)

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Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

Telephone
Fax +995 32 200 61 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

ASADO Steakhouse

ASADO Steakhouse is the perfect spot to enjoy a cozy evening. At the heart of the ASADO experience are two essentials: mouthwatering meat dishes prepared on a charcoal grill and the joy of connecting with family and friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  479 reviews

TripAdvisor Rating  4.6/5  671 reviews

Certificate of excellence 2025

Wonderful!!

TripAdvisor rating 5.0/5

Oscar O TripAdvisor review

We have stayed at many hotels around the world, but the hospitality shown by Mariam and Levan stands out as one of the finest we have ever experienced. That’s why I’m writing the review first time in my life. They turned a simple stay into an unforgettable memory. The Hotel itself was very clean with very beautiful view. To management: you are incredibly fortunate to have such talented professionals representing your hotel. To future guests: you will be in the very best hands. Mariam and Levan – thank you for making our stay truly exceptional. You are the reason we will return!

Dear Oscar, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Mariam and Levan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Recommended

TripAdvisor rating 5.0/5

Nura M TripAdvisor review

I will enthusiastically recommend this hotel to everyone. It was exceptionally clean and tidy, with spotless rooms and well-maintained facilities. The staff were very kind, attentive, and supportive, making the stay even more enjoyable. Thank you, Luka and Esmira, for your excellent service and warm hospitality.

Dear Nura, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Esmira and Luka. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

⭐️⭐️⭐️⭐️⭐️ Great first impression and amazing staff

TripAdvisor rating 5.0/5

Passport54932462642 TripAdvisor review

I recently visited the hotel and had such a positive experience from the moment I walked in. At the reception, Esmira and Dachi were incredibly helpful, warm, and attentive — they answered all my questions with a smile and made me feel genuinely welcome. The location is also a huge plus: right in the heart of Tbilisi, close to the Old Town and in a really pleasant area. I’ll definitely consider returning for a future stay!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Esmira and Dachi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

One and only - Luka/Kaka and Mariam

TripAdvisor rating 5.0/5

Yusup A TripAdvisor review

Wow, this is one of the best hotels in Tbilisi. I wanna commend Luka and Mariam for the support throughout the journey. Luka looks like one of the best football players, Kaka from Brazil. Just talk to him, he is such a nice guy. Mariam is a true Georgian beauty. I can say these two peeps are the real ambassadors to Georgia. Yaaay! Tbilisi, Luka/Kaka and Mariam Didi madloba for the great experience and support!

Dear Yusup, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Customer review rating 4.5/5

Artur A. Business - Confirmed reviews ALL

A great hotel with excellent facilities, particularly the reception, where the hospitality was exceptional, especially thanks to the receptionist Giorgi, who was always very helpful.

Dear Artur A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin Cluster General Manager Mercure Tbilisi Old Town & Swissotel Tbilisi

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Other web-users rate our hotel

  • 302 reviews 9.5/10 Location
  • 268 reviews 8.5/10 Room
  • 367 reviews 9.1/10 Service
  • 5 reviews 8.1/10 WiFi
  • 149 reviews 8.4/10 Breakfast
  • 126 reviews 9.5/10 Cleanliness
  • 109 reviews 8.5/10 Food
  • 55 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.