Mercure Tbilisi Old Town 4 stars

Name: Mercure Tbilisi Old Town
Address: TBILISI, 0105, GEORGIA
Telephone: (+995)32/2006060
Rating: 4.7

Customer review rating 4.7/5 2,105 reviews

ALLSAFE approved hotel

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+ 19 Services

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Mercure Tbilisi Old Town

Hotel for travellers looking for local and authentic experiences

Did you know that Tbilisi is famous with its Sulphur baths, Narikala fortress and many other attractions located in the city? Mercure Tbilisi Old Town is located in the heart of all hidden gems. We hope you will experience unforgettable stay at our hotel

Mr Erdogan Sahin, Hotel Manager

Mercure Tbilisi Old Town is located in the center of Old Tbilisi, a 5-minute walk from Metekhi Cathedral. Mercure Tbilisi Features ASADO Steakhouse, Lobby Bar and SKY7 Terrace & Lounge Bar, which offers a variety of drinks and panoramic views of Tbilisi. Various restaurants, cafes and galleries are located a five - minute walk from the hotel. Famous Sulphur Baths, Narikala Fortress, Meydan Square and Shardeni Streets are located nearby the hotel. Free Wi-Fi is featured at the hotel.

During last few years, Georgia has become one of the favorite places among tourists. Many people visit the capital of Georgia - Tbilisi for business or leisure. Discover one of the oldest cities in the world with Mercure Tbilisi Old Town! The hotel's location will make you feel the very culture and architecture of the city. Hotel Mercure Tbilisi Old Town is located 16 km far from Tbilisi International Airport. Avlabari Metro Station is in 900 m .

Hotel extras

Location
SKY7 Terrace and Lounge Bar
Fitness and Sauna
Free WIFI
Business Corner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- Optic fiber technology provides the highest possible speed of Internet connection.
Private outdoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
TBILISIPaying
Languages spoken at the hotel
- English
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Room for hearing impaired guests

BreakfastPaying
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24/7
- Opening hours : Week-end 24/7

Well-being
- Massage (Paying)
- Sauna

1 meeting room(s)
Self service business centre

Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105
tbilisi
georgia

Tel: +995322006060

Fax: (+995)32/2006161

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
TBILISI At 16km / 9 miles - Shuttle paying
By train
TBILISI At 10km / 6 miles

GPS :41.688594, 44.8134

Our accommodation(s)

Standard Non Smoking Room with 1 single bed

Max. number of persons: 1
Area: From 17 m² / 183 sq ft
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Mini bar with free soft drinks

Standard Double Room with one double bed

Max. number of persons: 3
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Mini bar with free soft drinks

Standard Twin Room with twin bed

Max. number of persons: 3
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Mini bar with free soft drinks

Superior Double Room with one double bed

Max. number of persons: 3
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Mini bar with free soft drinks

Deluxe Privilege Room with one double bed

Max. number of persons: 3
Views: City View *

* Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Mini bar with free soft drinks

Rooms

Our restaurants and bars

ASADO Steakhouse

Type of cuisine: International

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

Lunch

11:00 - 17:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOBBY BAR

Our bar serves cocktails, light snacks, drinks, draft beer

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SKY7 Terrace & Lounge Bar

SKY7 Terrace & Lounge Bar is a place where you are able to enjoy your evenings with a variety of drinks and blended European cuisine. Amazing views and super drinks makes you feel good and relaxed.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 70 m²
Maximum capacity: 50 people
Maximum banquet capacity: 15 people

Find out more

Good stay

Mike Solo - 20/09/2020 Confirmed reviews ALL

Very helpful staff everything was perfect

Dear Ahmed B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

David Solo - 05/09/2020 Confirmed reviews ALL

Hotel was empty but excellent service from all staff. Particular mention for Annie on reception who was exceptional particularly spending so much time helping me with my train ticket!

Dear David, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Annie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Well located and Good stay

Juan M. F. Business - 19/07/2020 Confirmed reviews ALL

The service is very fast, the facilities are very comfortable and the location is perfect in the city.

Dear Juan Manuel F. Millan, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Well located

Vitaly S. Business - 06/04/2020 Confirmed reviews ALL

I want to say a Big Thank you! Great cozy atmosphere, great team!Excellent attitude from the staff, starting from the reception, security staff,maids and of course the kitchen staff.A Special Thank You! To the chef! I recommend it to everyone!

Dear Vitaly, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. PS.We are sorry for our limited service during your stay while we were on a extraordinary period because of current situation. Sincerely, Erdogan Sahin General Manager

Old town

May Solo - 10/03/2020 Confirmed reviews ALL

Very nice hotel located near the old town. Clean, staff nice and welcoming.

Dear Murat A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan SAHIN General Manager

Well located, very clean, great staff:-)

Joseph B. Couples - 25/02/2020 Confirmed reviews ALL

Everything was excellent, just keep that standard for the coming future (Tanks to Annie for her assistance)...

Dear Joseph B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Best location

Alibek Solo - 19/02/2020 Confirmed reviews ALL

It has been a great stay, the hotel is located perfectly and everything is in good condition. The only bad thing i have experienced was my room on the 3rd floor (i guess it was #301). The room itself was great, but all 3 windows were awfully built so during the whole night I could hear all the noice from road and even worse - the wind was able to get through the windows so it was super cold, so I had to turn on the air con on max speed/temp, which still wasnt enough to get warm and which created an extra noise. Please fix the windows in that room. Its great views and size impression melts away after experiencing cold and sleepless night.

Dear Alibek, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.We are sorry for discomfort for windows case, necessary action will be taken. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Comfy stay

Faruk Business - 16/02/2020 Confirmed reviews ALL

Clean and silent stay. Polite employees.

Dear Osman K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nice design hotel with great location

Alexander Business - 16/02/2020 Confirmed reviews ALL

Stylish new hotel, many rooms with views, sumptuous breakfast, very good staff

Dear Alexander, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very good location, free minibar, excellent breakfast and welcoming staff.

Alex Z. Business - 02/02/2020 Confirmed reviews ALL

Very good and new hotel. Rich breakfast with some local specialties as well. Just 1 issue that didn’t allow me to put 10 out of 10. Internet connection is a true mess! I‘ve stayed in the room 519 and even after call to reception nothing has changed. So I was forced to purchase week roaming internet package for my phone for 39,99 Eur and connect my laptop to my phone in order to I could send Emails at least. This is unacceptable for Accor hotel brand and in the year 2020 I assume where internet is not an issue in this part of the world. I would consider this hotel for my stay again if they could solve the internet issue again.

Dear Alex, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS.FEEL FREE to contact me directly for any assist in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Best location in Tbilisi

Maiia Business - 02/02/2020 Confirmed reviews ALL

In the center of old Tbilisi, nearby to city sights. Very comfortable hotel and careful staff. Had business event there. Well organized!

Dear Maiia D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Always great business stay

Dmitry Business - 29/01/2020 Confirmed reviews ALL

Fabulously located, great bed, fantastic staff. A bit pricey during busy season, but driven by supply/demand. Missing only the fresh orange juice for breakfast. Try the milkshakes at the lobby bar. Wow!

Dear Dmitry, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.Fresh orange juice is a one of our upcoming topic to be add in Mercure Breakfast standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Pleasant Stay

raedalkhater Family - 16/01/2020 TripAdvisor review

I have been staying in this for the past 4 years, I could not stay anywhere else, it’s charming. As slogan say “The city that Loves You”. Great good Team, and keep it up. I really do appreciate all the efforts.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

great good experience

Edoardo C. Business - 05/01/2020 Confirmed reviews ALL

all was great, really good service

Dear Edoardo c., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great location clue for money

Vikrant G. Business - 02/01/2020 Confirmed reviews ALL

It was wonderful Staff is extremely friendly

Dear Vikrant G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Two weeks business trip - enjoyed my stay

Dan W. Business - 17/12/2019 Confirmed reviews ALL

Enjoyed my stay.

Dear Dan W., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Really good service and atmosphere.

Kari S. Business - 17/12/2019 Confirmed reviews ALL

Great staff. Good breakfast. Nice rooms.

Dear Kari S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Mr.

Anonymous Business - 03/12/2019 Confirmed reviews ALL

Very Helpful staff, clean room, excellent location

Dear Firas A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Find there Comfortable

Alireza P. Friends - 29/11/2019 Confirmed reviews ALL

Safe, calm and comfortable

Dear Alireza, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

great location, excellent amenities

Nina Business - 29/11/2019 Confirmed reviews ALL

central, modern and comfortable

Dear Nina, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Our most recent 20 reviews

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