Name: Hotel Mercure Tbilisi Old City in the city center - ALL
Address: 9 Vakhtang Gorgasali street, TBILISI, 0105, Georgia
Telephone: +995322006060
Rating: 4.7

Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.7/5 553 reviews

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Description

Mercure Tbilisi Old Town

Hotel for travellers looking for local and authentic experiences

Did you know that Tbilisi is famous with its Sulphur baths, Narikala fortress and many other attractions located in the city? Mercure Tbilisi Old Town is located in the heart of all hidden gems. We hope you will experience unforgettable stay at our hotel

Erdogan Sahin, Hotel Manager

Mercure Tbilisi Old Town is located in the center of Old Tbilisi, a 5-minute walk from Metekhi Cathedral. Mercure Tbilisi Features ASADO Steakhouse, Lobby Bar and SKY7 Terrace & Lounge Bar, which offers a variety of drinks and panoramic views of Tbilisi. Various restaurants, cafes and galleries are located a five - minute walk from the hotel. Famous Sulphur Baths, Narikala Fortress, Meydan Square and Shardeni Streets are located nearby the hotel. Free Wi-Fi is featured at the hotel.

During last few years, Georgia has become one of the favorite places among tourists. Many people visit the capital of Georgia - Tbilisi for business or leisure. Discover one of the oldest cities in the world with Mercure Tbilisi Old Town! The hotel's location will make you feel the very culture and architecture of the city. Hotel Mercure Tbilisi Old Town is located 16 km far from Tbilisi International Airport. Avlabari Metro Station is in 900 m .

Hotel extras

Location
SKY7 Terrace and Lounge Bar
Fitness and Sauna
Free WIFI
Business Corner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

GPS:41.688594, 44.8134

Telephone +995 32 200 60 60

+995 32 200 61 61

TBILISI

Railway station

10 km / 6.21 mi 15 min drive

TBS

Int. airport 1 - IATA code

16 km / 9.94 mi 20 min drive

TBILISI

Int. airport 1 - full name

16 km / 9.94 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

ASADO Steakhouse

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

Our accommodation(s)

Room

Standard Non Smoking Room with 1 single bed

Max. number of persons: 1
Area: From 17 m² / 182 sq ft
Views: City View

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Room

Standard Double Room with one double bed

Max. number of persons: 2
Views: City View

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Room

Standard Twin Room with twin bed

Max. number of persons: 2
Views: City View

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Room

Superior Double Room with one double bed

Max. number of persons: 2
Views: City View

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Room

Deluxe Privilege Room with one double bed

Max. number of persons: 2
Views: City View

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Our guest reviews

Very friendly staff

Robe C 11/24/2022 TripAdvisor review

My visit to Hotel Mercure was really a good decision. I often travel to different countries, but rarely have I met such a friendly environment. Nina from the reception greeted me with a smile and asked how my flight was, which was a very nice gesture from her. The room was clean and the breakfast was varied Many thanks to hotel Mercure for making my trip to Georgia beautiful.

Well located

Bose S. Couples - 11/17/2022 Confirmed reviews ALL

Right location to go around to most happening places. Neat and spacious rooms. Good breakfast

Dear Bose S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Well located for a tourist

Mariia Business - 11/14/2022 Confirmed reviews ALL

The hotel is located close to the airport and walkable to main touristic objects (old Town). Breakfast of a wide choice and adapted dishes (not too spicy or too traditional). Clean lobby and rooms, awesome mattress. But rooms a bit noise (neighbors, doors, DOGS in the morning) and it was a canalization smell in my room (so better to close bathroom door). Also, faced reservation issues and poor experience with reception. I guess it might have been a better price/value solution, but one/two nights can be OK here (I took 4 nights).

Dear Maria, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Great location, friendly staff.

Kes Solo - 11/12/2022 Confirmed reviews ALL

I stayed for three nights. The hotel was conveniently located, great friendly and helpful staff. I enjoyed my dinner at the steak house restaurant. The view from the 6th floor bar is fabulous. The one thing I would add, is some snacks in the room. And the room service is not 24 hours, the digital menu does not let you know that your order will not be fulfilled after midnight. But the shampoo and conditioner are of great quality and are provided in normal quantity. As well as body wash. Will be returning to this hotel for sure.

Dear Kseniya, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Déçu

Abdel Business - 11/9/2022 Confirmed reviews ALL

Hello, I often stay at the mercury for professional reasons. I was never disappointed, until this last stay. Being a gold customer, I have a little special attention in my room and a mini bar with drinks ansin that some small chocolate or macaroon to nibble on. Unfortunately nothing except a Bottle of water! I had to ask for my free drink and my discount for catering. I think this is due to the lack of staff today. This has happened to me only once since I have been staying at your establishment, I will not stop at this bad experience. Knowing that I have always been satisfied with my previous stay. Best regards

Dear Abdelkrim, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. PS. unfortunately it was a individually mistake of Reception staff who was not carefully followed our process during your C/IN . Necessary action will taken on it and we do our best not to be repeat in future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. FEEL FREE to contact me for any assist during your future stay. Sincerely, Erdogan Sahin General Manager

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Web-users rating

Other web-users rate our hotel

200 reviews 9.6/10 Location
235 reviews 8.4/10 Room
319 reviews 9.1/10 Service
14 reviews 4.5/10 WiFi
127 reviews 9/10 Cleanliness
106 reviews 8.5/10 Food
92 reviews 8.6/10 Breakfast
48 reviews 9.4/10 Vibe

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