Ibis budget Paris Clichy Mairie 2 stars

Customer review rating (ALL Rating) 4.3/5 1,327 reviews

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Description

Hotel extras

  • Large quadruple rooms & wooded terrace

  • A EUR 100 credit card deposit and form of ID are required at check-in

  • Wojo co-working space and semi-private meeting room for 6 people

  • The Boire Bar will open on March 19: food and drinks

Our accommodation(s)

Hotel location

Ibis budget Paris Clichy Mairie

18 20 Rue Palloy
92110 CLICHY
France

GPS:48.902581, 2.308291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Boire la Tasse

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,327 reviews

TripAdvisor Rating  4.0/5  190 reviews

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Au top !

Friendly desk staff, terrible manager

Customer review rating 1.0/5

Luis Families - Confirmed reviews ALL

We requested a baby crib with 3 months in advance for a 4 night stay. We never received the crib, they say it was broken, lost, couldn't find it. Manager should've solve this by day 1 or 2 in the worst case.

It was good

Customer review rating 3.5/5

M. M. Couples - Confirmed reviews ALL

Nice to place to be, Just that the last day, I saw my mobile phone was broken (i kept in on charge into the room), and I think it was broken by one of your staffs.

Near the metro station

Customer review rating 2.0/5

Ef Families - Confirmed reviews ALL

I made the reservation through ALL.com. During the reservation process, it was not mentioned that a deposit of 100 euros would be required upon check-in. However, at check-in, I was informed that a mandatory 100 euros would be taken from my credit card, and I was forced to pay this amount. The hotel views its customers as potential criminals. Despite checking out on May 26, the 100 euros were only refunded to my credit card on June 1. The staff are absolutely unhelpful and respond rudely to your questions. When I asked the front desk employee if it was possible to get a printout, I received a rude "No" as a response. I can understand if the hotel does not have printing facilities, but at the very least, they could have said, "We can't provide that service here, but you can get a printout elsewhere, and I can give you directions." Overall, the hotel's cleanliness is good. The room was cleaned daily. Additionally, due to the rude behavior of the front desk staff, despite having the option to stay at the hotel for one more day, I chose to go to another hotel for one night. Note: Since my flight was canceled, I needed to extend my stay by one day.

Dear EMRAH F., Thank you for taking the time to tell us about your experience at the ibis budget Paris Clichy Mairie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. All informations about 100€ deposit were indicated on Accor ALL website. Then, after the check out the deposit 100€ is cancel automatically. You have to check with your bank for the delay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Deposit not refund

Customer review rating 1.0/5

Sergio G. Families - Confirmed reviews ALL

the reception at arrival asked me for a deposit of 100€ via the credit card. When I asked at departure they said that they should not charge or grant me back the money. I called 2 days later to the reception to get my money back, they asked me to send an email… no answer and no money back..

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Other web-users rate our hotel

  • 805 reviews 9.3/10 Location
  • 958 reviews 6.2/10 Room
  • 767 reviews 8.4/10 Service
  • 12 reviews 8.5/10 WiFi
  • 489 reviews 8.7/10 Cleanliness
  • 329 reviews 6.5/10 Breakfast
  • 111 reviews 9.4/10 Vibe
  • 98 reviews 4.5/10 Food

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