Adagio Access Paris Clichy Aparthotel 3 stars

Customer review rating (ALL Rating) 4.0/5 426 reviews

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19-23 avenue Anatole France, 92110 CLICHY, France

Description

Hotel extras

  • 6 min by train from the centre of Paris

  • 600 m from the railway station

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Adagio Access Paris Clichy Aparthotel

19-23 avenue Anatole France
92110 CLICHY
France

GPS:48.898614, 2.303761

Telephone
Fax +33 1 46 39 93 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  426 reviews

TripAdvisor Rating  3.7/5  278 reviews

Customer review rating 0.5/5

Zineb B. Families - Confirmed reviews ALL

Our stay at Adagio Paris Clichy was, without exaggeration, the worst hotel experience we have ever had. We arrived in the evening with our baby, and the room was freezing cold. The heating was locked by the hotel, making it impossible to adjust. Despite booking for two adults and a child and requesting a baby cot in advance, nothing had been prepared. On arrival, the reception staff showed a complete lack of professionalism. After long discussions, they brought a baby cot—but asked us to carry it to the room and assemble it ourselves. They also refused to provide a baby blanket or duvet, claiming there were none available, without offering any alternative. The attitude was unfriendly, dismissive, and unhelpful. The next morning, the situation worsened. The receptionist was rude and refused to give us an extra duvet for our baby, citing inconsistent “safety” reasons. He even claimed our child “was not admissible,” despite our reservation clearly stating two adults and one child. When we showed proof, he refused to acknowledge any mistake and simply handed us a generic complaint card. It took nearly an hour of tense discussion before another staff member finally agreed to provide a duvet. The issues were not just about the cold room, but the shocking behaviour and lack of basic service from the reception staff. Their dismissive and unprofessional attitude made our stay extremely stressful. I strongly advise avoiding this hotel, especially in colder months. Staff urgently need proper training in hospitality, customer service, and basic courtesy.

Chère Zineb B., Je vous remercie d'avoir pris le temps de partager votre expérience au sein de notre établissement. Je suis sincèrement désolé d'apprendre que votre séjour n'a pas répondu à vos attentes et que vous avez rencontré plusieurs désagréments. Je tiens à vous présenter nos excuses pour le manque de chaleur dans votre chambre à votre arrivée. Nous comprenons l'importance d'un espace confortable, surtout avec un enfant. Concernant la préparation de votre chambre, il est regrettable que la demande de lit bébé n'ait pas été traitée comme il se doit. Nous nous efforçons de garantir un service de qualité et je regrette que cela n'ait pas été le cas lors de votre séjour. Je suis également désolé d'apprendre votre expérience avec notre personnel à la réception. Le professionnalisme et l'attitude de nos employés sont des priorités pour nous, et il est inacceptable que vous ayez ressenti un manque de respect. Votre retour est précieux pour nous, car il nous permettra d'améliorer la formation de notre équipe pour mieux servir nos clients à l'avenir. Nous espérons que vous nous donnerez une autre chance de vous accueillir dans de meilleures conditions. Cordialement, Aparthotel Adagio Access Paris Clichy

Customer review rating 4.0/5

Adam P. Couples - Confirmed reviews ALL

Comfortable beds but very white empty clinical. It lacks an atmosphere

Cher Adam P., Nous vous remercions pour vos commentaires concernant l'emplacement et le confort de nos lits. Nous prenons note de vos remarques sur l'ambiance de notre établissement, car nous cherchons continuellement à améliorer l'expérience de nos clients. Cordialement, Aparthotel Adagio Access Paris Clichy

Worst hotel experience I have ever had – Adagio Paris Clichy

TripAdvisor rating 1.0/5

Yns S TripAdvisor review

Our stay at Adagio Paris Clichy was, without exaggeration, the worst hotel experience we have ever had. We arrived in the evening with our baby, and the room was freezing cold. The heating was locked by the hotel, making it impossible to adjust. Despite booking for two adults and a child and requesting a baby cot in advance, nothing had been prepared. On arrival, the reception staff showed a complete lack of professionalism. After long discussions, they brought a baby cot—but asked us to carry it to the room and assemble it ourselves. They also refused to provide a baby blanket or duvet, claiming there were none available, without offering any alternative. The attitude was unfriendly, dismissive, and unhelpful. The next morning, the situation worsened. The receptionist was rude and refused to give us an extra duvet for our baby, citing inconsistent “safety” reasons. He even claimed our child “was not admissible,” despite our reservation clearly stating two adults and one child. When we showed proof, he refused to acknowledge any mistake and simply handed us a generic complaint card. It took nearly an hour of tense discussion before another staff member finally agreed to provide a duvet. The issues were not just about the cold room, but the shocking behaviour and lack of basic service from the reception staff. Their dismissive and unprofessional attitude made our stay extremely stressful. I strongly advise avoiding this hotel, especially in colder months. Staff urgently need proper training in hospitality, customer service, and basic courtesy.

Customer review rating 3.0/5

Krishanu C. Business - Confirmed reviews ALL

Transport connectivity from the hotel is really good. However, there are certain drawbacks. 1. They don't get you water in the room. You have to get it at the ground floor. 2. Staffs at the reception are not so friendly. They won't make you feel good. 3. They clean your room only once in a week. So, if your stay is even for 7 days you won't get your room cleaned.

Cher Client, Nous vous remercions d'avoir pris le temps de partager vos impressions sur votre séjour. Nous sommes heureux que vous ayez apprécié l'emplacement de notre établissement et la connectivité des transports. Cependant, nous regrettons que certaines de nos politiques aient pu ne pas répondre à vos attentes. Concernant l'approvisionnement en eau, nous souhaitons souligner que les bouteilles d'eau ne sont pas fournies dans les chambres, mais sont disponibles au rez-de-chaussée. De plus, notre politique de nettoyage est de procéder à un service hebdomadaire. Nous prenons note de vos commentaires sur l'accueil du personnel et veillerons à ce qu'ils soient considérés. Cordialement, Aparthotel Adagio Access Paris Clichy

Customer review rating 4.0/5

Joseph G. Business - Confirmed reviews ALL

I appreciated the cleanless of the space, but the noise of the refrigerator was annoying by night. Overall I am satisfied

Cher client, Nous vous remercions pour vos commentaires positifs concernant la propreté de notre établissement. Nous prenons note de votre remarque sur le bruit du réfrigérateur et nous nous efforçons de garantir un séjour agréable à tous nos clients. Cordialement, Aparthotel Adagio Access Paris Clichy

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Other web-users rate our hotel

  • 274 reviews 8.9/10 Location
  • 452 reviews 6.1/10 Room
  • 370 reviews 5.8/10 Service
  • 7 reviews 6.4/10 WiFi
  • 214 reviews 5.6/10 Cleanliness
  • 68 reviews 5.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.