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Mercure Luxembourg Off kirchberg 4 stars

Customer review rating 4.6/5 451 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Mercure Luxembourg Off kirchberg
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+ 9 Services

Hotel extras

  • Next to the airport and 10 minutes from the city centre

  • An ALLSAFE Label Bureau Veritas certified hotel

  • Modern welcoming rooms

  • Relaxing bar and business lounge

  • Business facilities and free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)

Hotel location

Mercure Luxembourg Off kirchberg

271
Rue De Neudorf
2221 luxembourg
luxembourg

Tel: +352281325

Check-in from 14h00

Check out up to 12h00

  • LINE 7 :  7 25 9 NEUDORF BRASSERIE

  • By plane

    FINDEL INTL AIRPORT At 4km / 2.49 miles

  • By car

    GARE LUXEMBOURG At 3km / 1.86 miles

  • By train

    GARE LUXEMBOURG At 8km / 4.97 miles

GPS :49.622382, 6.164644

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Direct dial telephone(...)

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room, Family with 1 double bed and 2 sofa beds for one person

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

HOTEL BAR

All in one, Eat, drink and work at your convenience! An inspiring place for your decisions and conversations

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Luxembourg Off kirchberg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

451 reviews

Perfect stay

Customer review rating 5.0/5

Abdallah G. Business - 19/06/2021 Confirmed reviews ALL

Room was perfect, personnel very proffessional, cleaning is top. The most important to me is that my Accor status and reward points are counted, the soonest the best. Because I should already have platinum status, if last stay points and nights are counted, and aiming for diamond before end of summer, to enjoy it for my winter vacations. I will be back many times for long stays, as long as my points are counted in a timely fashion.

Customer review rating 4.0/5

Anonymous Couples - 19/06/2021 Confirmed reviews ALL

Breakfast too expensive

Boutique hotel

Customer review rating 4.5/5

Tony V. Business - 12/06/2021 Confirmed reviews ALL

First stay at Mercure off Kirchberg. Nice staff, friendly and professional. Very nice room, spacious, comfortable and luxurious

Very nice Mercure

Customer review rating 4.5/5

Koen Solo - 15/05/2021 Confirmed reviews ALL

Mercure Off Kirchberg is a very nice new or renovated hotel with a "personal" look, not at all a chain hotel feel. Staff are very friendly and helpful, rooms impeccably clean. The reduced corona-compatible breakfast cannot be compared to a traditional buffet, but is acceptable compared to what you get in other places. I look forward to going back to the hotel in "normal" times!

Dear Koen V., Thank you for your review on our hotel Mercure Luxembourg Off Kirchberg! The hotel team were delighted to read that you rated many aspects of your stay so highly. It is always very pleasing to receive such positive feedback from our valued guests. If there is anything that we can do to make your next stay even more comfortable, please do let us know. Sincerely, Julien
Customer review rating 2.5/5

Anonymous Business - 14/05/2021 Confirmed reviews ALL

you didn't let know everything was ok.

Nice, clean hotel, friendly staff

Customer review rating 4.5/5

Mario Business - 12/05/2021 Confirmed reviews ALL

Hi, The hotel is nice and clean, and staff is friendly. The room is silent, nice decorated. Bathroom is big enough and also nice materials are used.

Dear Mario D. Thank you for your review on our hotel Mercure Luxembourg Off Kirchberg! The hotel team were delighted to read that you rated many aspects of your stay so highly. It is always very pleasing to receive such positive feedback from our valued guests. If there is anything that we can do to make your next stay even more comfortable, please do let us know. Sincerely, Julien

Fine stay

Customer review rating 4.0/5

A.g. Business - 09/05/2021 Confirmed reviews ALL

Hotel is correct, room is stylish and clean but small, location is fine, service is good. For the same price, I had a much better option, but preferred to stay at Mercure because it is an accor hotel.

Poor

Customer review rating 1.5/5

Anth0ny V. Business - 06/05/2021 Confirmed reviews ALL

You were doing works in the building We were woken early in the the morning, we came top your hotel for a rest This was very disappointing we were not informed Also I asked about parking when book and received no answer. to find parking close to the hotel was near imposable Form my view you were not honest with me about the work in the hotel or parking You should really offer some form of compensation

Well located.

Customer review rating 3.5/5

Kim B. Couples - 05/05/2021 Confirmed reviews ALL

Beautifully refurbished hotel, in and outside very well maintained. Soundproof on max, got the room next to elevator but did not hear a thing. Standard rooms where a bit on the small side which made dining in (in corona times) bit difficult if you don't want to eat on the bed. But ohh well, I guess in these times we just have to make a good lemonade. What I did find a bit of a damper early on was the fact that there was a wet spot which had about 30 t 40 diameter near toilet, so every time we would walk true it passing to the toilet. We did notice and report it as soon as we got in to the room, someone from house keeping was send up, claimed it was a small spot and that was it. The person at reception was done with the mather. I've stayed in allot of different hotels from 3 to 5 stars and and if something similar happened people would get a different room no fuss or them even having to ask. Especially loyalty members. I didn't ask or pres because it was my husbands birthday and didn't want to get upset or agitated. The front desk manager at the end of our stay was very nice.

Customer review rating 3.5/5

Anonymous Business - 05/05/2021 Confirmed reviews ALL

Not a 4* hotel breakfast; chair missing in the room had to work from a small footstep.

A hassle-free stay

Customer review rating 4.5/5

Gatis S. Business - 26/04/2021 Confirmed reviews ALL

Despite a last-minute change in my plans in Luxembourg, the hotel staff modified my booking in an instant and I could be on my way in no time. Smooth and efficient.

Dear Gatis S., Thank you so much for taking the time to share your positive feedback with us about your recent visit to the Mercure Luxembourg Off Kirchberg Hotel. We look forward to welcoming you back very soon! Best regards, and stay safe Julien

Very nice hotel & super friendly staff

Customer review rating 5.0/5

Josef Couples - 26/04/2021 Confirmed reviews ALL

I booked this hotel as a plan B after repetitive problems I had with my reservation at Mama Shelter Luxembourg (which is great but the staff is unproffessional) so it was not my original intention to stay there. It turned however that the hotel is very nice, conventiently located (no private parking but plenty of space in the neighbouring streets & good links with public transport) and nicely decorated (an old brewery). The staff was super friendly, I got a room upgrade, welcome drinks and all info about how to order take-away food. I will definitely come back!

Dear Josef M., Thank you very much for your positive feedback! I greatly appreciate it. It will be my pleasure to pass on your kind words to the team. We are delighted to read that you greatly appreciated your upgrade to a "Privilege" room. We hope to have another opportunity in the future to welcome you back again. With best regards, Julien

Good location, clean and nice room, professional service.

Customer review rating 4.0/5

C. Solo - 23/04/2021 Confirmed reviews ALL

No issues whatsoever but parking close to the hotel remains a challenge.

Dear Bernard C., What a fabulous review! We sincerely appreciate that you took the time to share your positive feedback regarding your experience at the Mercure Luxembourg Off Kirchberg Hotel. We hope your next visit will be as pleasant as the previous one! Sincerely, Julien

Good stay

Customer review rating 4.0/5

Nadia Business - 19/04/2021 Confirmed reviews ALL

Rooms were big and very nice, slept very well, had a good take away breakfast. Everything was nice.

Dear Nadia Q., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off kirchberg Hotel. We are delighted that your upgrade to a "Privilege room" made you happy! Thank you again for taking the time to share your impressions with us, and we truly look forward to welcoming you back very soon. Best regards, and stay well Sincerely, Julien

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