Mercure Luxembourg Off kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 996 reviews

Best price
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Mercure Luxembourg Off kirchberg - Image 1
Mercure Luxembourg Off kirchberg - Image 2
Mercure Luxembourg Off kirchberg - Image 3
Mercure Luxembourg Off kirchberg - Image 4
271, Rue De Neudorf, 2221 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Next to the airport and 10 minutes from the city centre

  • Historic building with modern welcoming rooms

  • Close to many golf courses

  • Relaxing bar - Chez Henri

  • Free and ultra fast Wi-Fi

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege room with 1 double bed

Photo out of - Privilege room with 1 double bed

You will love our Privilege room with shower or bathtub, comfortable Mercure bedding, docking station, Nespresso machine, bathrobes, slippers and free minibar.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Open bathroom
  • Slippers

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Slippers
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Stay in a classic soundproof cozy room equipped with quality bedding and modern comfort. Rain shower, 43 inch TV, safe, tea and coffee making facilities and free WiFi.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Open bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air
See availabilities

Stay in an elegant family room with individual air conditioning, 43 inch LCD TV, safe and tea and coffee making facilities. For 2 adults and 2 children until 12 years.

Max. number of persons
4
Area
From 15 m² / 161 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Open bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air
See availabilities

Hotel location

Mercure Luxembourg Off kirchberg

271, Rue De Neudorf
2221 LUXEMBOURG
Luxembourg

GPS:49.622382, 6.164644

Telephone
Fax +352 28 13 25

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 74 rooms
  • One room for people with reduced mobility
  • 9 family rooms
  • 74 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Pressing Additional charge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • Express Additional charge
  • Room service Additional charge

Family

Equipements for children

  • Bottle Warmer

CHEZ HENRI

Photo out of - CHEZ HENRI

C'est un lieu convivial, offrant une atmosphère chaleureuse et accueillante. Ne manquez pas la bière Funch-Bricher, brassée historiquement au sein de l'hôtel. Que ce soit pour vous détendre ou pour affaires, notre bar est l'endroit idéal.

Bar Type
LOBBY BAR
Capacity
20
Accessibility
Accessible service
Telephone +352 28 13 25
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

C'est un lieu convivial, offrant une atmosphère chaleureuse et accueillante. Ne manquez pas la bière Funch-Bricher, brassée historiquement au sein de l'hôtel. Que ce soit pour vous détendre ou pour affaires, notre bar est l'endroit idéal.

Chaque matin, savourez un petit-déjeuner généreux et varié, préparé avec soin, composé de nombreux produits faits maison et locaux. Sucré ou salé, frais et savoureux, il offre un réveil gourmand et convivial pour bien commencer la journée.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  996 reviews

Customer review rating 5.0/5

Jocelyn H. L. Families - Confirmed reviews ALL

Dear guest, Thank you very much for your kind review! We’re delighted to hear that you enjoyed your stay with us and found your double room clean, comfortable, and well maintained. It’s also wonderful to know that our daily housekeeping and front desk team met your expectations. Thank you again for choosing to stay with us. We truly appreciate your feedback and hope to welcome you back again soon! Kind regards, Arthur from the reception team

Customer review rating 4.0/5

Varunraj C. Families - Confirmed reviews ALL

Varunraj, Thank you so much for your kind words! We’re delighted to hear that you had a smooth check-in experience and that Arthur was helpful and attentive. We’ll be sure to share your lovely feedback with him. It was a pleasure having you, and we hope to welcome you back again soon!

Customer review rating 5.0/5

Chada W. Families - Confirmed reviews ALL

Chada, Thank you very much for taking the time to share your experience following your stay at Mercure Luxembourg off Kirtchberg. We are delighted to hear that you had such an enjoyable stay and that you found our location particularly convenient, with the bus stop directly in front of the hotel providing easy access to the city, as well as several restaurants within walking distance. We are also pleased to know that you appreciated the comfort of our beds and the wide variety of choices available at breakfast. We are happy that the availability of a baby cot was also helpful during your stay, and we appreciate you highlighting the importance of booking it in advance. Your positive feedback is a wonderful reward for our entire team and encourages us to continue providing our guests with a high level of comfort and service. We sincerely hope to have the pleasure of welcoming you back to our hotel in the near future and making your next stay just at Luxembourg. Kind regards, Estelle The reception

Customer review rating 4.5/5

Matthew H. Solo - Confirmed reviews ALL

Matthew, Thank you very much for your detailed and positive feedback after your stay at Mercure Luxembourg off Kirchberg. We are delighted to hear that you enjoyed your stay and appreciated the comfort and upkeep of our hotel. We are also pleased that our convenient public transport connections, including the bus stop right in front of the hotel and the LuxTram station within walking distance, made it easy for you to explore Luxembourg City. We are particularly happy that you found our rates competitive and that they contributed to making your stay in Luxembourg both enjoyable and accessible. It was a pleasure having you as our guest, and we sincerely hope to welcome you back on your next visit. Kind regards, Estelle The reception

Customer review rating 4.5/5

Hannu L. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed the warm atmosphere, the quality of our breakfast, and the friendly service at reception. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay! Kind regards, Arthur from the reception team

Dear guest, Thank you very much for your kind review! We’re delighted to hear that you enjoyed your stay with us and found your double room clean, comfortable, and well maintained. It’s also wonderful to know that our daily housekeeping and front desk team met your expectations. Thank you again for choosing to stay with us. We truly appreciate your feedback and hope to welcome you back again soon! Kind regards, Arthur from the reception team

Customer review rating 4.0/5

Varunraj C. Families - Confirmed reviews ALL

We loved the check in. Arthur was very helpful and caring. He made sure everything went smooth.

Varunraj, Thank you so much for your kind words! We’re delighted to hear that you had a smooth check-in experience and that Arthur was helpful and attentive. We’ll be sure to share your lovely feedback with him. It was a pleasure having you, and we hope to welcome you back again soon!

Customer review rating 5.0/5

Chada W. Families - Confirmed reviews ALL

The bus stop is right in front of the hotel, convenience to get into town and back. There are restaurants near by. Parking on the street, maximum 3 hours. 6pm - 8 am is free, then 1 euro per hour. The bed is very comfortable, great selections for breakfast. Baby cot is also available. Request it in advance.

Chada, Thank you very much for taking the time to share your experience following your stay at Mercure Luxembourg off Kirtchberg. We are delighted to hear that you had such an enjoyable stay and that you found our location particularly convenient, with the bus stop directly in front of the hotel providing easy access to the city, as well as several restaurants within walking distance. We are also pleased to know that you appreciated the comfort of our beds and the wide variety of choices available at breakfast. We are happy that the availability of a baby cot was also helpful during your stay, and we appreciate you highlighting the importance of booking it in advance. Your positive feedback is a wonderful reward for our entire team and encourages us to continue providing our guests with a high level of comfort and service. We sincerely hope to have the pleasure of welcoming you back to our hotel in the near future and making your next stay just at Luxembourg. Kind regards, Estelle The reception

Customer review rating 4.5/5

Matthew H. Solo - Confirmed reviews ALL

This was an enjoyable stay at a very well-maintained and comfortable hotel within 20-odd minutes of Luxembourg City. Having a bus stop right outside the hotel was very handy as well as the LuxTram being a 10 minute walk away as well - the competitive price offered meant that it made a stay in Luxembourg City possible (unlike the price most City Centre hotels charged).

Matthew, Thank you very much for your detailed and positive feedback after your stay at Mercure Luxembourg off Kirchberg. We are delighted to hear that you enjoyed your stay and appreciated the comfort and upkeep of our hotel. We are also pleased that our convenient public transport connections, including the bus stop right in front of the hotel and the LuxTram station within walking distance, made it easy for you to explore Luxembourg City. We are particularly happy that you found our rates competitive and that they contributed to making your stay in Luxembourg both enjoyable and accessible. It was a pleasure having you as our guest, and we sincerely hope to welcome you back on your next visit. Kind regards, Estelle The reception

Customer review rating 4.5/5

Hannu L. Couples - Confirmed reviews ALL

Good service at reception, nice athmosphere and quality breakfast.

Dear guest, Thank you for your kind feedback! We’re delighted to hear that you enjoyed the warm atmosphere, the quality of our breakfast, and the friendly service at reception. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay! Kind regards, Arthur from the reception team

Customer review rating 5.0/5

Sinthuja J. Families - Confirmed reviews ALL

We stayed for just one night as we were on road trip. It was a comfortable stay with our children. The room was very clean and the bathroom.

Dear guest, Thank you for taking the time to share your experience with us! We’re delighted to hear that you and your children had a comfortable stay during your road trip. It’s wonderful to know that you appreciated the cleanliness of the room and bathroom. We hope to welcome you and your family again on your next journey! Kind regards, Arthur from the reception team

Customer review rating 5.0/5

Melissa I. V. D. G. Families - Confirmed reviews ALL

We stayed for just one night, but it was an extremely pleasant experience. The room was spotless, comfortable, and very well maintained, and the staff at reception were incredibly welcoming and friendly. An extra highlight for me was the Nuxe toiletries — my absolute favorite! Such a lovely touch that made the stay even more special.

Dear Melissa, Thank you so much for your wonderful review! We’re delighted to hear that you had such a pleasant stay with us, even for just one night. Kind regards, Arthur from the reception team

Customer review rating 3.5/5

Young J. K. Families - Confirmed reviews ALL

Perfect with location and staffs, its just there were really bad blockage in the toilet basin and not slipper provided.

Dear guest, Thank you for your kind feedback! We’re delighted to hear that you were happy with our location and staff. We sincerely apologize for the inconvenience caused by the blockage in the toilet basin and for the missing slippers. We appreciate you bringing these issues to our attention and will make sure they are addressed with our team to improve the experience for our future guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay. Kind regards, Arthur from reception team

Customer review rating 5.0/5

Ian A. Friends - Confirmed reviews ALL

Super stay in a fabulous hotel. Thank you.

Ian, We’re delighted to hear that you enjoyed our friendly staff, lovely rooms, and comfortable beds. It’s fantastic to know you had such a great stay with us. We truly appreciate your kind words and look forward to welcoming you back soon!

Customer review rating 2.0/5

Joe M. Business - Confirmed reviews ALL

There was no shampoo or body wash in the shower. Trash bins weren't emptied. There was hair in the shower. Worst part, nobody cared and we couldn't change our room. Stay away, most disappointinh accor hotel experience.

Joe, We are truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the lack of shower amenities, the unemptied bins, and the cleanliness issues you encountered in your room. This is certainly not the standard we aim to provide. We are particularly concerned to learn that you felt your concerns were not properly addressed and that a room change was not possible. We fully understand your frustration and regret that we did not provide the attentive service and solution you expected from us. Your feedback has been taken seriously and shared with the relevant teams so that the necessary improvements can be made. We sincerely hope you will give us another opportunity to restore your confidence in our hotel and in the Accor experience.

Customer review rating 5.0/5

Francois F. Solo - Confirmed reviews ALL

Good noise isolation, good AC despite the heat wave, comfort too.

Dear Mr. F., Thank you very much for your kind review! We’re delighted to hear that you enjoyed the comfort of your stay and appreciated the good noise isolation and effective air conditioning, especially during the recent heat wave. It’s wonderful to know that we could provide you with a comfortable and relaxing stay. We hope to welcome you back again soon! Kind regards, The reception team

Customer review rating 4.5/5

David E. Solo - Confirmed reviews ALL

Clean room, friendly and helpful staff, great location

Dear Mr Entwislte, Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed the cleanliness of your room, our friendly and helpful team, and our convenient location. We truly appreciate your review and look forward to welcoming you back again soon! Kind regards, Arthur from the reception team

Customer review rating 4.0/5

Jack T. Families - Confirmed reviews ALL

The hotel is lovely. The location is out of the centre but the busses are free and great. It’s in fact better staying out of town in my opinion. Really kind and friendly staff. My only gripe is the carpet didn’t feel very clean. It needs washing I think.

Dear Mr. Tenant, Thank you very much for your thoughtful review. We’re delighted to hear that you enjoyed the charm of our hotel, found the free bus service convenient, and appreciated the friendliness and hospitality of our team. We’re sorry, however, that the cleanliness of the carpet did not meet your expectations. We take your comment seriously and will make sure this is addressed with our housekeeping team. Thank you again for your kind feedback. We hope to have the pleasure of welcoming you back in the future. Kind regards, Arthur from the reception team

Customer review rating 4.5/5

Stephen P. Families - Confirmed reviews ALL

Easy to find and parking nearby. Efficient and friendly check-in, a clean and well maintained hotel.

Dear Mr P. Thank you very much for your kind feedback; We are delighted to hear that you found our hotel easy to reach with convenient parking nearby, and that you appreciated our efficient and friendly check-in. It’s wonderful to know that you found the hotel clean and well maintained. We truly appreciate your stay and hope to welcome you back again soon; Kind Regards Jyotee and the Mercure Team

Customer review rating 4.5/5

Ginger L. Solo - Confirmed reviews ALL

While the hotel was very clean, comfortable, and convenient to the bus stop, I prefer being much closer to a grocery store (20-minute walk uphill, or 20-minute transit if you time it right). Since a grocery store wasn't convenient, I didn't realize how few dining options there were in the immediate area. The fault is not on the hotel, the fault is on me for not doing better research.

Dear Mrs Linberg, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found our hotel clean, comfortable, and conveniently located near the bus stop. We understand that having a grocery store and a wider choice of restaurants within easy walking distance can be important, and we appreciate you sharing your experience. While these are aspects of the surrounding area that are unfortunately outside our control, we are always happy to assist our guests with recommendations for nearby restaurants, supermarkets, and public transport options to make their stay as convenient as possible. Thank you once again for your kind and honest review. We hope to have the pleasure of welcoming you back on a future visit. Kind regards, Jyotee and the Mercure Team

Customer review rating 5.0/5

Cathy J. Families - Confirmed reviews ALL

I liked that they asked ahead of our family stay how we want the room set up. Staff was very nice at front desk. Modern and clean place. Very good for the price

Dear Mrs. J., Thank you for your wonderful review! We're so pleased to hear that you appreciated being able to choose your room setup before your family stay. It's great to know our front desk team made you feel welcome and that you enjoyed our modern, clean accommodations. We're especially happy you found such good value during your stay. We hope to welcome you and your family back again soon! Kind regards, Arthur from the reception team

Customer review rating 5.0/5

Lois B. Business - Confirmed reviews ALL

Warm welcome, team fully available for any questions, everything was very clean and very good service.

Lois, Thank you very much for your kind feedback after your stay at Mercure Luxembourg off Kirchberg. We are delighted to hear that you appreciated our warm welcome, the availability of our team, the high standards of cleanliness, and the quality of our service. Your satisfaction is our greatest reward and motivates us to continue providing an excellent experience to all our guests. We look forward to welcoming you again soon. Kind regards, Estelle The reception

Customer review rating 5.0/5

Siobhan W. Couples - Confirmed reviews ALL

The bed was so comfortable. The room had everything, so modern. The staff were so professional and friendly. Would stay here again

Dear Siobhan, Thank you very much for your wonderful feedback after your stay at Mercure Luxembourg off kirchberg. We are delighted to hear that you enjoyed the comfort of your bed, the modern and well-equipped room, and the professionalism and friendliness of our team. Your kind words mean a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the near future in Luxembourg. Regards Estelle The reception

Customer review rating 5.0/5

Mingyue S. Couples - Confirmed reviews ALL

I LIKE IT

Dear S., Thank you for taking the time to share your feedback after your stay at Mercure Luxembourg off Kirchberg. We are sincerely sorry to hear that your room did not meet your expectations and that you felt it did not match the photos shown on our website. We understand your disappointment, especially considering the price you paid. If you could let us know which aspects of the room differed from your expectations, we would greatly appreciate your feedback. It will help us review our room presentation and continue improving our guests' experience. We hope to have the opportunity to welcome you again in the future and provide you with a stay that better meets your expectations. Kind regards, Estelle The reception

Customer review rating 4.5/5

Sean O. Friends - Confirmed reviews ALL

enjoyed comfort bed and good shower.

Dear Mr. O., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the comfort of our bed and the quality of your shower. Providing our guests with a relaxing and comfortable stay is one of our top priorities, and we are pleased that these aspects contributed positively to your experience. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future! Kind regards, Arthur from the reception team

Other web-users rate our hotel

  • 656 reviews 8.4/10 Location
  • 866 reviews 8/10 Room
  • 702 reviews 8.9/10 Service
  • 13 reviews 8.7/10 WiFi
  • 422 reviews 8.3/10 Breakfast
  • 312 reviews 9.3/10 Cleanliness
  • 253 reviews 9.7/10 Vibe
  • 188 reviews 7.9/10 Value

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