Mercure Luxembourg Off kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 865 reviews

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Mercure Luxembourg Off kirchberg - Image 1
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271, Rue De Neudorf, 2221 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Next to the airport and 10 minutes from the city centre

  • Bâtiment historique

  • Modern welcoming rooms

  • Relaxing bar

  • Free Wi-Fi

Our accommodation(s)

Hotel location

Mercure Luxembourg Off kirchberg

271, Rue De Neudorf
2221 LUXEMBOURG
Luxembourg

GPS:49.622382, 6.164644

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE NEUDORF

It is a friendly place, with a warm and welcoming atmosphere that invites you to relax. Do not miss the Funch-Bricher beer, historically brewed in the hotel. Whether for a moment of relaxation or a professional exchange, our bar is the perfect place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  865 reviews

TripAdvisor Rating  4.3/5  87 reviews

Great Location in a beautiful area

Customer review rating 4.5/5

Lies Business - Confirmed reviews ALL

The room was spacious, well-equipped, clean and comfortable. The hotel is very well located out of the city centre, but easy bus access with restaurants within walking distance and also a lovely area to go for a walk

Hello MRS Lies Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the spacious, well-equipped, and comfortable room. It’s great to know that our location was convenient for you, with easy access to public transportation and nearby restaurants. We hope to welcome you back to the Mercure Luxembourg Off Kirchberg Hotel soon. Kind Regards Jyotee/Reception

Consistent quality

TripAdvisor rating 5.0/5

koen_vm1 Solo travel - TripAdvisor review

A bit off the beaten track, but close to for instance the Philharmonie. Original building (used to be a brewery), and nice, fully equipped rooms. Does not feel like part of a chain of hotels at all. Breakfast with local products, friendly staff.

Good stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff members were really nice! The air conditioning was not working and in the bathroom the dispenser was not plugged.

Dear Marrillia? Thank you so much for sharing your feedback with us from your recent stay at The Mercure Off Kirchberg Hotel. We are glad to hear that our staff provided you with a positive experience. We truly appreciate your kind words. We sincerely apologize for the inconvenience you experienced with the air conditioning and the bathroom dispenser. This is not the standard we aim to provide our guests, and we will ensure these issues are addressed immediately. Your comments are important to us, and we will be taking the necessary steps to improve these areas for future stays. We hope to have the opportunity to welcome you back and provide you with a more comfortable and outstanding experience. Thank you once again for your understanding. Warm regards, Jyotee/Reception

Great Welcome as always

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Location is ideal, staff are very welcoming and value for money is 2nd to none Thanks again

Dear Mr Ross, Thank you so much for your wonderful feedbackfrom your recent stay at the Mercure Luxembourg off Kirchberg Hotel. We are thrilled to hear that you enjoyed our ideal location, and we truly appreciate your kind words about our welcoming staff. It means a lot to us that you felt you received great value for your stay. We are grateful for your support and look forward to welcoming you back in the future. If there\'s anything else we can do to make your next stay even more memorable, please don\'t hesitate to let us know. Kind Regards Jyotee/Reception

Good stay but room for improvement

Customer review rating 3.5/5

Robert Business - Confirmed reviews ALL

Room was good and clean and the bed was comfortable. On the hospitality side there is room for improvement. I had to be very convincing to be able to get into my room an hour before 3PM without extra charges. As a frequent Accord guest I would expect that not te be such a big deal. When I arrive at 9PM I also do not get a discount. Moreover it's not possible to have drinks charged to the room.

Dear Mr Robert, Thank you for sharing your feedback with us. We’re happy to hear that you found the room clean and comfortable, and we truly appreciate your kind words about the bed from your recent stay at theMercure Luxembourg Off Kirchberg Hotel. We also want to apologize for any inconvenience you experienced during check-in. As a frequent guest of Accor, we certainly value your loyalty, and we understand that early check-in\'s should be smoother. Your experience has been shared with the team to ensure we continuously improve our service for all guests, including making check-ins more flexible when possible. Regarding your arrival time and discounts, we strive to provide personalized experiences based on availability, and we will review our procedures to ensure better communication and clearer options for our valued guests. We hope to welcome you back soon and provide you with an even better experience. Should you need anything further, please don’t hesitate to reach out. Warm regards, Jyotee/Reception

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Other web-users rate our hotel

  • 735 reviews 8.3/10 Location
  • 919 reviews 8/10 Room
  • 686 reviews 8.1/10 Service
  • 15 reviews 6.9/10 WiFi
  • 438 reviews 7.9/10 Breakfast
  • 340 reviews 9.6/10 Vibe
  • 339 reviews 9.1/10 Cleanliness
  • 245 reviews 7.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.