Mercure Luxembourg Off kirchberg 4 stars

Customer review rating 4.6/5 338 reviews

ALLSAFE approved hotel

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Mercure Luxembourg Off kirchberg
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+ 12 Services

Hotel extras

  • Next to the airport and 10 minutes from the city centre

  • An ALLSAFE Label Bureau Veritas certified hotel

  • Modern welcoming rooms

  • Relaxing bar and business lounge

  • Business facilities and free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Bar(s)
Information message

Hotel location

Mercure Luxembourg Off kirchberg

271
Rue De Neudorf
2221 luxembourg
luxembourg

Tel: +352281325

Check-in from 14h00

Check out up to 12h00

  • LINE 7 :  7 25 9 NEUDORF BRASSERIE

  • By plane

    FINDEL INTL AIRPORT At 4km / 2.49 miles

  • By car

    GARE LUXEMBOURG At 3km / 1.86 miles

  • By train

    GARE LUXEMBOURG At 8km / 4.97 miles

GPS :49.622382, 6.164644

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Direct dial telephone(...)

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room, Family with 1 double bed and 2 sofa beds for one person

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

HOTEL BAR

Non contractual photo

All in one, Eat, drink and work at your convenience! An inspiring place for your decisions and conversations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Luxembourg Off kirchberg

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

338 reviews

Quite nice area, well communicated

Customer review rating 3.5/5

Inma Business - 04/04/2021 Confirmed reviews ALL

Travel for work. Stay for three weeks and then come back for another 4 nights. Staff were nice, polite and willing to help, particularly nice during this "pandemic". Convenient location if you need to work on JFK Avenue.

Beautiful hotel

Customer review rating 4.5/5

Jenny J. Couples - 29/03/2021 Confirmed reviews ALL

The hotel suites all of our basic needs and was beautiful.

Well located, good stay, nice rooms

Customer review rating 5.0/5

Raluca S. Couples - 28/03/2021 Confirmed reviews ALL

We discovered Luxembourg and it was a great overall experience. The hotel is new and nicely furnished, the rooms are comfortable and well designed. As for the staff, they were always smiling and responsive.

Customer review rating 4.5/5

Christoph Business - 18/03/2021 Confirmed reviews ALL

not all people qualified at the reception desk but most. Mr Julien and his female assitance serve perfectly. unfortunaltey the IT is not synched so address date etc. are not avlb in their local computer ..

Modern and beautiful

Customer review rating 4.5/5

Anonymous Couples - 17/03/2021 Confirmed reviews ALL

Very nice hotel that made us feel very welcome. Bus station right in front of the hotel. Very warm in winter, if you sleep cooler than your stay will be quite difficult. Windows just open a tiny bit...

Modern and comfortable

Customer review rating 4.0/5

Nikolas Business - 15/03/2021 Confirmed reviews ALL

A brand new hotel with state of the art equipment located conveniently for Kirchberg.

Good stay

Customer review rating 4.5/5

Adriaan Business - 06/03/2021 Confirmed reviews ALL

Nice hotel, with many restaurants in this area

Dear Adriaan S., Thank you for your brilliant review of the Mercure Luxembourg Off Kirchberg Hotel! We are delighted that you had a great experience here and found the hotel's quality to be superb. We really appreciate you recommending the hotel so highly and hope to be able to welcome you back soon. Thank you for your comment about the room. All our rooms are different in size. We always try to offer the best match we have available. We hope to find a room that will suit you on a future stay. We hope to have you with us again in not too distant future. Sincerely, Julien

good stay

Customer review rating 4.5/5

Anonymous Business - 05/03/2021 Confirmed reviews ALL

nice modern hotel, very friendly staff modern bathroom, but unfortunately it's impossible to take a shower without having the hole bathroom under water

Dear Sir K., Thank you so much for taking the time to give us this amazing feedback from your recent stay with us here at the Mercure Luxembourg Off Kirchberg Hotel. I am so happy to see that you had a truly amazing time with us. I am also delighted to hear that our staff and service met your needs and expectations. We have noted your remark concerning the bathroom. We will transfer your comments to our direction. We are sure that it will be very useful. We look forward to welcoming you back to the hotel in the near future. Take care and stay safe, Sincerely, Julien

Very nice staff and rooms

Customer review rating 4.5/5

Marie Business - 03/03/2021 Confirmed reviews ALL

We had a great stay, the room was modern, clean and calm, and the staff was extremely friendly and tried to help as much as they could. Only negative aspect is the lack of parking, but there is a small one nearby (1€/hour during daytime).

Dear Marie-Ann B., Wow! Thank you for taking the time for writing such a nice review. We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg Hotel. We are so pleased to read you enjoyed your stay and we will share all of your compliments with the team. We very much appreciate your nice words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien

Very nice

Customer review rating 4.5/5

Clara Couples - 18/02/2021 Confirmed reviews ALL

Personal was very helpful and friendly. Hotel was beautiful, an amazing experience overall.

Dear Madam M., Thank you very much for this outstanding feedback as well as for the preference of our hotel. We are thrilled you had such a good time with us and we obviously could meet your expectations. Thank you for your recommendation, the whole team is looking forward welcoming you back again. Sincerely yours, Julien

Good stay

Customer review rating 5.0/5

M. Couples - 07/02/2021 Confirmed reviews ALL

Due to pandemic situation and all restrictions, was very pleasant stay.

Dear M. GASIENICA-GIEWONT, This has indeed been a difficult year, so to hear that we were able to provide you with a brief escape is wonderful! Thank you for taking the time to share your experience in this special way. We hope to have the pleasure of welcoming you again to the Mercure Luxembourg Off Kirchberg Hotel soon. Sincerely, The reception

decent experience

Customer review rating 5.0/5

Gijs Couples - 29/01/2021 Confirmed reviews ALL

very clean room, great shower and nice staff. checking in was easy. only downside was that there was no balcony room available

Nicely renovated

Customer review rating 4.5/5

Sm Business - 28/01/2021 Confirmed reviews ALL

The nicely and generous renovated rooms are helpful when being locked up in the room due to the restrictions.

Amazing Staff

Customer review rating 4.5/5

David Families - 26/01/2021 Confirmed reviews ALL

The room its really nice, new and clean a bit small but ok, however this was by far one of the most amazing staff I ever encountered from the receptionist to the cleaning lady's, everyone extremely polite and always going and extra mile to help, they made my stay super comfortable, also the fact that accepts pets, it's a huge plus.

neues hotel

Customer review rating 4.5/5

Micha B. Couples - 23/01/2021 Confirmed reviews ALL

alles prima

Sehr geehrter Herr b., Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Luxembourg Off Kirchberg. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Julien

Well located, beautiful room, decor, very modern and absolutely impeccable on every aspect.

Customer review rating 5.0/5

Sarah B. Solo - 20/01/2021 Confirmed reviews ALL

I was absolutely thrilled with my stay in your hotel which is extremely well located and inviting .My room was beautiful room, and the decor was very attractive and modern .I would definitely come back without hesitation. Every thing was absolutely impeccable on every aspect. The staff were wonderful and couldn't do enough to help. Thanks for everything ! I'll be back soon !

Dear Sarah b., Thank you for your brilliant review of the Mercure Luxembourg Off Kirchberg Hotel! We are delighted that you had a great experience here and found the hotel's quality to be superb. We really appreciate you recommending the hotel so highly and hope to be able to welcome you back soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien

Nice hotell close to family.

Customer review rating 4.0/5

Jan A. Families - 14/01/2021 Confirmed reviews ALL

One thing to improve: In the elevator a sign showed that you could buy beer or wine to take to the room until 2300. That was wrong, it was until 2100. The guy in the reseption had no explanation why the sign was there. And what disappoints me is that the hotell did not take the sign down. This is a neglect of guests!

I liked it

Customer review rating 5.0/5

Anonymous Business - 09/01/2021 Confirmed reviews ALL

Everything was fine, nice rooms, nice staff, good location (for my purpose)

Dear Michael H., We very much appreciate your comments regarding your stay at the Mercure Luxembourg Off Kirchberg Hotel. It is always a pleasure to receive positive feedback. It was a pleasure for us to welcome you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, The reception desk

Good stay :-)

Customer review rating 4.0/5

Alvine Couples - 04/01/2021 Confirmed reviews ALL

It was nice! Thanks a lot!

Chère Alvine S., Merci! Tout simplement! Ce fut un réel plaisir pour nous de vous accueillir lors de votre récent passage au Luxembourg. Nous sommes heureux de lire votre retour concernant les nuitées passées à l'hôtel Mercure Luxembourg Off Kirchberg. Nous espérons avoir une nouvelle occasion lors d'un prochain séjour au Luxembourg. Nous avons été ravis d'échanger quelques mots. Vos commentaires plus que positifs concernant le restaurant "La Métisse" avec lequel nous avons des contacts nous ont également fait plaisir! Prenez soin de vous! Julien

Great Location, beautiful rooms and amazing service during Corona times

Customer review rating 5.0/5

C. G. Couples - 26/12/2020 Confirmed reviews ALL

Everything was Corona safe, from check in to check out. Very cute rooms with everything you need.

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