Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.4/5 2,854 reviews

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ALLSAFE approved hotel

Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • ALLSAFE Bureau Veritas label

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg

GPS:49.620998, 6.146072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,854 reviews

TripAdvisor Rating  4.0/5  1,298 reviews

Certificate of excellence 2023

Good stay. Well located.

Customer review rating 4.0/5

Lkshar Solo - Confirmed reviews ALL

It was great. The room is spacious and clean.

Dear lkshar, I would like to thank you for taking the time to share your feedback regarding your stay. We are delighted to hear that you had a great stay and appreciated the spacious and clean room. It is always encouraging for our team to receive positive feedback from our guests. We look forward to welcoming you back in the future. Sincerely,

Comfortable stay and very helpful staff.

Customer review rating 4.5/5

Bindu N. Business - Confirmed reviews ALL

I had a great experience staying at Novotel Kirchberg recently. Very close proximity to ECCL and friendly staff. Thank you

Dear Guest, Thank you for taking the time to share your feedback. I am thrilled to hear that you had a comfortable stay and found our staff to be very helpful. It's great to know that our close proximity to the ECCL was convenient for you. However, I apologize for any inconvenience you may have experienced with the speed of our internet connection. We continuously strive to improve our services and your feedback is valuable in helping us achieve this. It would be a pleasure to welcome you back on another occasion. Sincerely,

Very nice location (close to the corporate offices) and friendly staff

Customer review rating 5.0/5

Katerina Business - Confirmed reviews ALL

I would like to thank receptionist for the very warm welcome. The room was clean and spacious. I really appreciated coffee and kettle in my room too. The hotel location was great - close to the tram stop and corporate offices. It was my second stay and I will definitely come back :)

Dear Katerina, We acknowledge with thanks your high rating about your recent stay. We are thrilled to hear that you found our location convenient and appreciated the friendliness of our staff. It's great to know that you enjoyed the clean and spacious room, as well as the coffee and kettle provided. We are also happy to learn that you had a pleasant experience at our bar during your previous stay. We would like to extend our gratitude for your kind words about the receptionist who checked you. Your feedback is truly motivating for our team, and we will make sure to share your compliments with them. We look forward to the pleasure of welcoming you back. Sincerely,

Beautiful sray

Customer review rating 5.0/5

Elisabeth Solo - Confirmed reviews ALL

It is 9 years that I am coming to your hotel and I always enjoy it, even actually there are some renovation's works, but it is for the good, so nothing bad at all.

Dear Elisabeth, Thank you for taking the time to share your feedback regarding your stay. I am thrilled to know that you have been a loyal guest for 9 years and continue to enjoy your stays at our hotel. It is wonderful to hear that you find our team members, including Nathan, Laurent, Lise, Benjamin, Mariens, and the housekeeping team, to be friendly and competent. I will make sure to share your compliments with them. I appreciate your understanding regarding the ongoing renovations and am glad that you find our hotel clean despite the current situation. Your satisfaction with our restaurant and bar is also very encouraging, and I am happy to know that we have been able to offer you a consistently enjoyable experience over the years. It would be a pleasure to welcome you back in the future. Sincerely,


Customer review rating 1.5/5

Kevin L. Business - Confirmed reviews ALL

I found the hotel to be overall very well organised and the staff to be very helpful, especially the tech support for the workshops I was facilitating. However, on both nights of my stay I was bitten by bedbugs. On checking out I showed the bites to the receptionist who told me that this shouldn’t be because it was a new room.

Dear Kevin, Thank you for taking the time to review your experience. We are glad to hear that you found our staff helpful and the organisation of your workshops well supported. Your kind words will definitely motivate our team to continue providing excellent service. However, we are deeply concerned about the issue you mentioned regarding bedbugs. Please accept our sincere apologies for any discomfort you experienced. We take such matters very seriously and have promptly investigated the situation. A specialised company was called in to inspect the room, and no issues were found. Additionally, the floor you stayed on was recently renovated and had not been available to book for some time. Rest assured that we maintain high standards of cleanliness and hygiene throughout our hotel. We hope to have the opportunity to welcome you back in the future for a more pleasant stay. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 1,089 reviews 9/10 Location
  • 1,520 reviews 6.6/10 Room
  • 1,423 reviews 8.9/10 Service
  • 33 reviews 6.2/10 WiFi
  • 840 reviews 8.2/10 Breakfast
  • 605 reviews 8.2/10 Cleanliness
  • 426 reviews 5.6/10 Value
  • 20 reviews 3.5/10 Pool

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