Novotel Luxembourg Kirchberg Hotel 4 stars

Everything was fine and comfortable

I stayed for one night at the Novotel. I arrived late in the evening but was welcomed and all details were quickly completed. I was then offered the opportunity to eat in the restaurant which was still fully open at 11pm, which is a much more preferable option to room service. The service and meal was very nice and remarkably good value. breakfast the next day was similarly good and I even returned for lunch. The room was comfortable and had everything I needed and expected. Interaction with staff was always good. I would not hesitate to come back to this hotel - it was not just efficient and 'did the job', it was friendly and welcoming without being overbearing.

Breakfast!!

Nice and pleasant experience

Really good ,tranquil and very relaxing!

The room needs to be refreshed ( I was on the 6th floor ) The bathroom looked old and outdated ( and the isolation of the shower was not good as there was a lot of water on the ground )

The perfect short stay.

Staff were very helpful and accommodating. Lovely breakfast on New Years Day

Excellent quick check in. Room very clean and smelt good. Bistro meal and service was excellent.

Wonderfull experience Will come again!

Sadly, it doesn't merit 4 stars. The hotel room was very cold (despite multiple efforts to regulate the temperature). There were small traces of mold in the bathroom. I waited 40 minutes for a beer in the bar because the waiter 'forgot about me' (his own words). I understand lack of competition on Luxembourgish market but a 4-star hotel should do better.

Room size was adequate, clean room. We were staying in specially decorated room by the Artist Jacques Schneider. Very cool.

On check in staff not very attentive to detail thus problems. Returned to hotel on second day at 4 pm room not cleaned. So many children running wild and screeming and causing chaos at breakfast. General poor service at breakfast

Thanks to all the staff specially Leah at the reception for the warm and outstanding hospitality highly recommended

A post-Christmas visit to Luxembourg took us to the Novotel, which was surprisingly busy for the time of year. The family rooms, with two double beds, are convenient and keep the costs down, although four to a room is quite cramped. Breakfast remains good, although the coffee is pretty inspid. The hotel used to enjoy good views across to the Court of Justice, but building works have obliterated the view and, once complered, you will need to keep the net curtains closed as you will be eyeball to eyeball with those in the adjoining building. The new buildings have also taken away car parking and the hotel car park was overfilled. Construction on the Kirchberg Plateau has got completely out of hand. On the other hand, the hotel is well located for the new tram system, which takes you close to the old town.