we werw werw happy that the kids get a baloon and a dog a ball. thank you the wemen at the receptions, there were wery nice.

That’s a conveniently located business hotel but the rooms are very basic and outdated. Mattress, bed linen, duvet, pillow are not comfortable. Bathrooms are ok though.

+we traveled for business, we had a very pleasant stay. Rooms and beds are very comfortable. Friendly and very kind staff. easy access to the airport (by bus) and to the center of luxembourg by tram (only few stops via tram for free). there is a great restaurant next to the hotel, supermarket and Paul cafe. - we only asked for extra soap and shampoo, since they gave us one small piece of them and we were two. still they didnt have any amenities as 4* hotels do. not even conditioner or a body lotion.

Excellent service and quality of the room and food is correct towards the price paid.

Very friendly staff, good stay.

Room was spacious, a bed was comfortable, I liked that you get one soft and one hard pillow. What I didn't like is that it lacks closet/shelves to put your clothes in if you want to unpack your suitcase and bathroom needs to be refurbished to look more modern (especially when the price of the room is taken into account). Breakfast was great as usual, the staff were really helpful and welcoming.

the only problem I have is not having an invoice for accommodation - even after one week after payment!

I was satisfied with the service while staying at the hotel. However, although I was promised to receive my invoice online, this wasn't done. My secretary had to call and write a few times before it was sent to me 1.5 days later

My wife and me celebrated our anniversary for the second time at Novotel Luxembourg Kirchberg, as we had enjoyed it already the first time. But this time it was even better! Staff was very friendly, spoke English very well, made us feel welcome and even made sure that our anniversary was made extra special. Thank you all who made this possible! The hotelroom is nice and big and there are good facilities overall. I know where we celebrate our next anniversary. ;-) Much love from Donny and Suemaria Hemelrijk (from the Netherlands)

I was guest in this Hotel the 23, 24 and 25 October. The Hotel was OK but... What I really didn't like was that they allowed a casting event for models in the middle of the second wave of the virus. The hall was crowded with young boys and girls waiting for their audition. All the Hotel guests had to walk through the crowd in order to get out from the hotel.

Excellent staff. Problems with the shower. Uncomfortable sink and no water glasses. Far away from the city center. Probably very good as a conference hotel but not more than average for a tourist. No extra pillows.

Not really worth of the price. Bathroom in terrible condition, furniture from late '80. The hotel does not deserve more than 3*. Breakfast, well, typical for Covid time plus eggs foan scrambled eggs. Meh.

Very helpful and nice personnel. Room was clean and extremely well equipped. Breakfast was very tasty with lots of variety of food. Parking space sufficient including indoor parking. Prices are more than fair.

On check in staff not very attentive to detail thus problems. Returned to hotel on second day at 4 pm room not cleaned. So many children running wild and screeming and causing chaos at breakfast. General poor service at breakfast

A post-Christmas visit to Luxembourg took us to the Novotel, which was surprisingly busy for the time of year. The family rooms, with two double beds, are convenient and keep the costs down, although four to a room is quite cramped. Breakfast remains good, although the coffee is pretty inspid. The hotel used to enjoy good views across to the Court of Justice, but building works have obliterated the view and, once complered, you will need to keep the net curtains closed as you will be eyeball to eyeball with those in the adjoining building. The new buildings have also taken away car parking and the hotel car park was overfilled. Construction on the Kirchberg Plateau has got completely out of hand. On the other hand, the hotel is well located for the new tram system, which takes you close to the old town.