Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 2,107 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.6208, 6.14529

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,107 reviews

TripAdvisor Rating  4.3/5  36 reviews

First day of the year

TripAdvisor rating 5.0/5

976luzh TripAdvisor review

This place it’s very nice, has big, clean comfortable rooms, good location for tram transportation, has parking we recommend 100%

Customer review rating 4.5/5

Vieira D. S. G. L. Business - Confirmed reviews ALL

I loved the hotel; the ambiance and the staff were very nice and professional. The only thing I would suggest is that it would be great to have a coffee machine and some toiletries in the room.

Dear Ira, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. It is wonderful to hear you enjoyed your stay with us. I am delighted our team’s professionalism and the welcoming atmosphere made your business trip comfortable. Your appreciation for our breakfast and seamless check-in process will certainly be shared with the relevant teams. That said, I take note of your feedback regarding in-room amenities. Please know our executive rooms include coffee machines among other upgraded facilities, which might enhance future stays. Nonetheless, your high ratings across multiple areas, particularly cleanliness and sustainability efforts, truly reflect our commitment to guest satisfaction. We take pride in offering eco-friendly options and maintaining high standards throughout the property. I hope to welcome you back soon. Best wishes, Bram Maes, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Adam M. Business - Confirmed reviews ALL

I like the water fountain available in the corridors. Enough elevators. Taking off planes from the nearby airport can be a little bit disturbing.

Customer review rating 2.5/5

Kieran K. Families - Confirmed reviews ALL

Had to wait 20+ minutes to be seated for breakfast, with the line of people trailing through the hotel lobby. When we did eventually get to sit down and help ourselves to food, the hotel had run out of knives and forks. By the time the cutlery had been replenished, our food had gone cold. The hotel had clearly sold more rooms than the breakfast room could realistically handle at peak times.

Dear Mr. K., Thank you for sharing your feedback following your recent stay at Novotel Luxembourg Kirchberg. We note your comments regarding the breakfast service. To avoid congestion during peak hours, breakfast is served over extended times, and we recommend our guests to arrive as early as possible. Your feedback regarding the waiting time and cutlery availability has been shared with our team to improve the experience for future guests. We appreciate your input and hope to welcome you and your family back for a smoother and more enjoyable stay in the future. Warm regards, The Novotel Luxembourg Kirchberg Team

Customer review rating 4.0/5

Sandeep P. Families - Confirmed reviews ALL

It was a good stay. The rooms were large enough for a family of four. The beds were comfortable. The Hotel was overall clean. The Breakfast spread was good. I took away 2 points for following reasons: 1. if you don’t reach before 08:30 for Breakfast, then the waiting period is quite long. And they close the Breakfast at 10:00 regardless . So, it’s not the optimum setup. 2. The towels were not changed and room was not vacuumed. Even when we did inform the frontdesk in the morning.

Dear Sandeep, Thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I’m delighted to hear your family found our rooms spacious and comfortable, providing a welcoming environment during your stay. The positive remarks about our breakfast selection and smooth check-in process are greatly appreciated. However, I sincerely regret the challenges you faced with breakfast timing and room maintenance. Our team strives to ensure all guests enjoy a seamless experience, and we will review these points to enhance our service. Nonetheless, I’m glad you recognized our team’s efforts, particularly the colleague who assisted your arrival. Your appreciation will be shared to motivate continued excellence. I look forward to seeing you again. Kind regards, Bram Maes, General Manager Novotel Luxembourg Kirchberg

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Other web-users rate our hotel

  • 979 reviews 8.7/10 Location
  • 1,451 reviews 8.4/10 Room
  • 1,190 reviews 8.7/10 Service
  • 19 reviews 8.4/10 WiFi
  • 838 reviews 8.1/10 Comfort
  • 805 reviews 8.5/10 Breakfast
  • 606 reviews 8.9/10 Cleanliness
  • 336 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.