Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.5/5 2,404 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,404 reviews

TripAdvisor Rating  4.0/5  17 reviews

Certificate of excellence 2023

Perfect location for a business trip

Customer review rating 5.0/5

Jo Business - Confirmed reviews ALL

Warm welcome on the Sunday evening at check in (17 November) with a much appreciated upgrade. I was also able to try the restaurant for the first time and the dish I ordered was delicious - a very welcome transformation of the restaurant which I'll definitely be using again!

Very well located, nice atmosphere, clean

Customer review rating 5.0/5

Elisabeth Solo - Confirmed reviews ALL

I was so happy to see the entire renovation, this is super nice and makes the atmosphere very warm.

Dear Elisabeth, Thank you for positively reviewing your stay. We are delighted that you appreciated the ambiance created by our recent renovations and the high standards of cleanliness we maintain. Your commendations on the exceptional meals at our new restaurant, JUNCO, are greatly valued and will certainly be shared with our culinary team. Furthermore, we are pleased that our bar provided a memorable experience for you. Our location in the vibrant Kirchberg area, just minutes away from key attractions and institutions, as well as our commitment to service, are aspects we take pride in. We particularly happy to hear that the efforts of our staff to deliver commendable service did not go unnoticed. We look forward to welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Business trip - well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I stayed for one week for our half-year conference, which took place at ECCL. The location was ideal, and easy access to public transport allowed everything to go smoothly. Rooms are comfortable, and desks in rooms are very helpful, especially if you stay for business. However, the housekeeping service should have been better.

Dear Guest, I would like to thank you for taking the time to share your opinion with us regarding your stay at our hotel. We are pleased that you appreciated the comfort of our rooms and found the desks helpful for your business needs. Our recently renovated accommodations are designed with both leisure and business travellers in mind, ensuring a pleasant stay. However, I sincerely apologize for the inconvenience you experienced with the housekeeping service during your visit. We are sorry that our quality of service did not meet your expectations regarding the delivery of your complimentary water bottles. Additionally, I understand that being asked to go to another floor for assistance was not ideal, and we acknowledge the need for better arrangements in such situations. Finally, it is great that you found our location convenient for accessing public transport and nearby venues. We are lucky to be situated in the modern Kirchberg area, just minutes away from several European institutions and local attractions. We hope to welcome you back again for an improved experience. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

good customer service from reception and room service.

Dear Guest, Thank you for taking the time to share your feedback regarding your stay. I am thrilled to hear that you enjoyed the attentive customer service at the reception and the room service. It is wonderful to know that our hotel's location added value to your stay, being conveniently situated within easy access to several European institutions, the Luxembourg Philharmonic, and the city center with its historical highlights all connected by our efficient public transport system. Your positive remarks are greatly encouraging for our team, and I have shared your kind words with them. We look forward to welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

A Decent hotel

Customer review rating 3.5/5

Anna Business - Confirmed reviews ALL

Nice hotel in a business area, not that far from the city center by tram, clean rooms, classic business design

Dear Anna, Thank you for taking the time to review your stay. We are pleased that you found our hotel to be nice and our rooms to be clean. Our team works diligently to maintain high standards of cleanliness throughout the property, including our recently renovated rooms. We strive to provide efficient and attentive service at all times and we are, however, sorry we fell short of this goal during your stay. We will review your comments with our team to ensure we continue to improve our service speed and quality going forward. We nevertheless hope you were able to take advantage of our convenient location in the modern Kirchberg area. Our hotel is just a short tram ride from the city center and within walking distance of several European institutions, the Luxembourg Philharmonic, and the Grand Théâtre de Luxembourg. We would appreciate the opportunity to welcome you back for an improved experience in the future. Best regards, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 1,011 reviews 8.9/10 Location
  • 1,448 reviews 7.8/10 Room
  • 1,232 reviews 8.8/10 Service
  • 34 reviews 6.3/10 WiFi
  • 766 reviews 8.1/10 Breakfast
  • 575 reviews 8.7/10 Cleanliness
  • 16 reviews 2.4/10 Pool
  • 10 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.