Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 2,075 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.62106, 6.145156

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,075 reviews

Customer review rating 5.0/5

Amir A. Business - Confirmed reviews ALL

Always stay in this hotel when in Luxembourg - things just work as this is the only thing you need to relax (check-in/out, parking, breakfast, hotel amenities and services (ironing station, wifi, TV, shower)). No complaints

Dear Amir, Thank you for taking the time to share your survey responses with us. It is wonderful that you had another excellent experience at Novotel Luxembourg Kirchberg. I am thrilled that you choose to return to our hotel whenever you visit Luxembourg and that everything functions seamlessly for your needs. It is encouraging to know that our arrival and departure, along with our car facilities, continue to meet your expectations. Moreover, I am delighted that you value our morning meal service and appreciate the various conveniences we provide, from our pressing facilities to our internet connection and entertainment options. Your feedback will be shared with our entire team so we can congratulate them on maintaining the high standards that make your stays so comfortable. I look forward to welcoming you back for another seamless stay. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Fiona L. S. M. Business - Confirmed reviews ALL

During April, the weather was fluctuating and the room was slightly warmer, as an Asian, appreciate that the air conditioning instruction could be detailed as it is not the standard set, with negative indicating. Also if the staff could speak basic english for engagement purpose, that would be appreciated. Hotel staff were great that they brought up a mini fan and with the window open, it is sufficiently cool down the room.

Dear Fiona, Thank you for taking the time to share your feedback following your stay with us. I am delighted that our team was able to provide you with prompt assistance when you needed it most. However, I understand how important clear guidance can be, and appreciate your suggestion about providing more detailed instructions for our climate control system. I also recognize that effective communication enhances every guest’s experience, and will share your feedback with our team to help us continue improving our service. Finally, it’s encouraging to see your overall satisfaction score, and that you found value in your time at our hotel. I hope to welcome you back soon. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Andrew B. Business - Confirmed reviews ALL

Staying in the Executive Suites, I feel like a King. Always love staying at Novotel Luxembourg Kirchberg, and I think the new management is doing a fabulous job.

Dear Andrew, I appreciate that you have shared your positive review. Your loyalty is valued, and it is wonderful to hear that your stay in our Executive Suites, with additional amenities like the complimentary minibar, made your experience so memorable. I will gladly share your praise for our team’s attentive service and the seamless check-in process with everyone involved. Finally, your recognition of our sustainability efforts and value for money is truly appreciated. I look forward to welcoming you again on many more occasions. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Opoku P. Solo - Confirmed reviews ALL

I had the best time. The receptionist was soo nice and really helpful

Dear p., Thank you for taking the time to share your survey responses with us. It is wonderful that you had such a great time at Novotel Luxembourg Kirchberg. I am delighted that you found our reception team so helpful and welcoming during your stay. Your kind words about our colleagues at the front desk and breakfast service truly warm our hearts. I will make sure to share your wonderful feedback with our team so we can congratulate them on providing such excellent service. All of the team looks forward to welcoming you back in the future. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Marko J. R. Business - Confirmed reviews ALL

Breakfast itself was goo, but crowded. For example the juice could be available in two different locations in order to have it quicker and therefore there wouldn´t be queues at all - I would place those also on the bar desk for example?

Dear Marko, I would like to thank you for your feedback about the Novotel Luxembourg Kirchberg. Your high ratings across check-in, room quality and cleanliness reflect our commitment to comfort, which I’ll happily share with the team. We’re addressing your breakfast feedback through layout optimizations while maintaining our varied selection. Meanwhile, I’m glad departure efficiency and connectivity met your expectations, essential elements for productive stays. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 986 reviews 8.7/10 Location
  • 1,427 reviews 8.3/10 Room
  • 1,203 reviews 8.8/10 Service
  • 19 reviews 9.3/10 WiFi
  • 821 reviews 8/10 Comfort
  • 791 reviews 8.5/10 Breakfast
  • 589 reviews 8.9/10 Cleanliness
  • 322 reviews 9.1/10 Vibe

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