Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 1,994 reviews

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Novotel Luxembourg Kirchberg - Image 1
Novotel Luxembourg Kirchberg - Image 2
Novotel Luxembourg Kirchberg - Image 3
Novotel Luxembourg Kirchberg - Image 4
6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 queensize beds

Photo out of - Superior Room with 2 queensize beds

The twin rooms offer a modern and functional space with 2 queen size beds. Featuring contemporary design, work areas, a 55-inch TV, complimentary coffee and tea, they are ideal for both business and leisure stays. Up to 4 persons including 3kids.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

The rooms offer a modern and functional space. Featuring quality Queen Size bedding, contemporary design, work areas and well-selected amenities 55inch TV, ,coffee and tea they are ideal for both business and leisure stays. For 2 persons max.

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Profitez d'une expérience VIP au dernier étage : lit king size 180×210 cm, méridienne, TV 55", peignoir et pantoufles, machine Nespresso, produits Phytomer, minibar avec produits locaux, planche de dégustation au bar Junco. Capacité : 2 adultes.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The rooms offer a modern and functional space. Queen Size bed, contemporary design, work areas and well-selected amenities 55inch TV, ,coffee and tea they are ideal for both business and leisure stays. For 2 persons max including 1 kid.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Sink top 27”-34” above floor
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Enjoy the comfort of your suite 60 sqm with separate lounge, king-size bed, bath and shower with Phytomer products, Nespresso machine, minibar with local specialities and a complimentary aperitif platter to enjoy at Junco. 2 adults

  • Most of the accommodation:

    Additional living room / area

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.62106, 6.145156

Telephone
Fax +352 43 86 58
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 260 rooms
  • One room for people with reduced mobility
  • 62 family rooms
  • 34 connecting rooms
  • 260 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

12 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Board games available
  • Play area
  • Baby bed
  • Baby bath

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 53 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 21.00 € 21 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 11 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

OUTDOOR PARKING

Additional charge

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 Luxembourg, Luxembourg

GPS:49.62106, 6.145156

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • 35 parking spaces
  • Parking opened 24/7

  • Parking pricing: 21.00 € 21 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 11 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking
Book

DANS LE NOIR LUXEMBOURG

Photo out of - DANS LE NOIR LUXEMBOURG

More than a restaurant, Dans le Noir? Luxemburg is a place with a unique concept where you dine in total darkness. Served and guided by visually impaired guides-waiters, dive into the heart of an unusual and original experience.

Cooking style
Thematic cuisine
Chef name
François Secretin
Capacity
48
Accessibility
Accessible service
6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 Luxembourg, Luxembourg
Telephone +352 42 98 48 1
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

More than a restaurant, Dans le Noir? Luxemburg is a place with a unique concept where you dine in total darkness. Served and guided by visually impaired guides-waiters, dive into the heart of an unusual and original experience.

At Junco Bar, enjoy carefully crafted cocktails in a cozy, friendly atmosphere. Perfect for relaxing evenings, catching up with friends, or unwinding after a busy day in the city

Start your day with a generous breakfast buffet offering fresh, high-quality options designed for everyone, from classic favourites to healthy choices.

Nos salles vous permettent de personnaliser votre événement et de déguster une cuisine raffinée. Dansez toute la nuit sur notre piste de danse et laissez notre chef créer un repas inoubliable. Pour un mariage intime, pensez à notre restaurant Junco !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,994 reviews

Customer review rating 4.5/5

Hilla S. Families - Confirmed reviews ALL

Dear Hilla, Thank you for your feedback about the Novotel Luxembourg Kirchberg. It is a pleasure to read that our team made such a positive impression on you, and your perfect score for their service means a great deal to us. I will use your feedback to congratulate them on their warm and attentive welcome. However, I am sorry that your comfort was disturbed by sounds coming from outside your window. Our rooms feature double glazing and soundproof doors, and higher floors tend to be quieter. Our team is always available to assist with room changes or to provide earplugs should you need them. Nonetheless, I am delighted that your overall experience reached 90% and that you appreciated the accommodation, the cleanliness and the smooth check-in and check-out. It is encouraging to know that the value for money and our commitment to sustainability also met your expectations. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Martins U. A. Business - Confirmed reviews ALL

Dear Martins, It was a pleasure to receive your kind feedback. I was delighted to see your perfect ratings and to read that you found your stay so comfortable. It is encouraging for the entire team to know that every aspect of your visit, from arrival to departure, met your expectations. Your appreciation of our accommodation, cleanliness and the service provided by our team means a great deal to us. I will use your feedback to congratulate everyone who contributed to making your business trip a smooth and pleasant one. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Chevy-jara H. Couples - Confirmed reviews ALL

Dear Chevy-Jara, I would like to thank you for taking the time to share your review with us. I am delighted that your executive room provided such a relaxing retreat after your long conference days. Knowing that the comfort of your accommodation made a genuine difference to your stay is truly encouraging for our entire team. I also appreciate your kind words about the two receptionists who welcomed you on 2 October at noon. I will use your feedback to congratulate them personally, as recognition like yours is a wonderful motivator. That said, I am sorry that our breakfast selection did not fully meet your expectations. We strive to offer a varied buffet with both continental and English options, and I will share your comment with our restaurant team. I also note your wish for a bathtub, and while our executive rooms are equipped with showers, our Executive Suite features both a bath and a shower for your next visit. Nonetheless, I am pleased that every other aspect of your stay, from the cleanliness to the check-in and departure, contributed to such a positive impression. It is gratifying to see that you felt well recognised as a loyal ALL member and that the value you received left you fully satisfied. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Jan R. Business - Confirmed reviews ALL

Dear Jan, Thank you for sharing your feedback. We are pleased to hear that you enjoyed a comfortable stay, our convenient location and the breakfast selection. We appreciate your feedback and hope to welcome you back to Novotel Luxembourg Kirchberg on your next visit. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Anja S. C. Business - Confirmed reviews ALL

Dear Anja, I would like to thank you very much for your kind feedback about the Novotel Luxembourg Kirchberg. I am delighted that you found your room both spacious and comfortable. It is a pleasure to know that our accommodation provided the restful environment you needed during your business trip. Your kind words about our breakfast are much appreciated. I am glad you started your days on a positive note, and I will use your feedback to congratulate our team. Equally encouraging is your mention of our team’s service and the warm welcome at check-in. Knowing that every interaction from arrival to departure met your expectations is truly motivating for all of us. I would be delighted to welcome you back again soon. Best regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Dear Hilla, Thank you for your feedback about the Novotel Luxembourg Kirchberg. It is a pleasure to read that our team made such a positive impression on you, and your perfect score for their service means a great deal to us. I will use your feedback to congratulate them on their warm and attentive welcome. However, I am sorry that your comfort was disturbed by sounds coming from outside your window. Our rooms feature double glazing and soundproof doors, and higher floors tend to be quieter. Our team is always available to assist with room changes or to provide earplugs should you need them. Nonetheless, I am delighted that your overall experience reached 90% and that you appreciated the accommodation, the cleanliness and the smooth check-in and check-out. It is encouraging to know that the value for money and our commitment to sustainability also met your expectations. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Martins U. A. Business - Confirmed reviews ALL

Comfortable

Dear Martins, It was a pleasure to receive your kind feedback. I was delighted to see your perfect ratings and to read that you found your stay so comfortable. It is encouraging for the entire team to know that every aspect of your visit, from arrival to departure, met your expectations. Your appreciation of our accommodation, cleanliness and the service provided by our team means a great deal to us. I will use your feedback to congratulate everyone who contributed to making your business trip a smooth and pleasant one. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Chevy-jara H. Couples - Confirmed reviews ALL

The overall stay was superb!

Dear Chevy-Jara, I would like to thank you for taking the time to share your review with us. I am delighted that your executive room provided such a relaxing retreat after your long conference days. Knowing that the comfort of your accommodation made a genuine difference to your stay is truly encouraging for our entire team. I also appreciate your kind words about the two receptionists who welcomed you on 2 October at noon. I will use your feedback to congratulate them personally, as recognition like yours is a wonderful motivator. That said, I am sorry that our breakfast selection did not fully meet your expectations. We strive to offer a varied buffet with both continental and English options, and I will share your comment with our restaurant team. I also note your wish for a bathtub, and while our executive rooms are equipped with showers, our Executive Suite features both a bath and a shower for your next visit. Nonetheless, I am pleased that every other aspect of your stay, from the cleanliness to the check-in and departure, contributed to such a positive impression. It is gratifying to see that you felt well recognised as a loyal ALL member and that the value you received left you fully satisfied. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Jan R. Business - Confirmed reviews ALL

Comfortable stay in well located hotel with good breakfast

Dear Jan, Thank you for sharing your feedback. We are pleased to hear that you enjoyed a comfortable stay, our convenient location and the breakfast selection. We appreciate your feedback and hope to welcome you back to Novotel Luxembourg Kirchberg on your next visit. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Anja S. C. Business - Confirmed reviews ALL

Very good breakfast, nice and spacious rooms. Public transport just 2 minutes from the hotel...

Dear Anja, I would like to thank you very much for your kind feedback about the Novotel Luxembourg Kirchberg. I am delighted that you found your room both spacious and comfortable. It is a pleasure to know that our accommodation provided the restful environment you needed during your business trip. Your kind words about our breakfast are much appreciated. I am glad you started your days on a positive note, and I will use your feedback to congratulate our team. Equally encouraging is your mention of our team’s service and the warm welcome at check-in. Knowing that every interaction from arrival to departure met your expectations is truly motivating for all of us. I would be delighted to welcome you back again soon. Best regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Alkiviadis A. Business - Confirmed reviews ALL

They were very helpfull the room was clean and big the breakfast was a lot and diverse also the staff was very polite

Dear Alkiviadis, I appreciate that you have shared your positive review. I am delighted that you found your room spacious, spotless and comfortable. It is also wonderful to know that our team’s polite and helpful approach made a lasting impression. Receiving such encouraging feedback truly motivates everyone here, and I will use your comments to congratulate the whole team. Your appreciation of our breakfast buffet means a great deal as well. We take pride in offering a diverse selection that gives our guests a satisfying start to the day. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Luzelle A. Families - Confirmed reviews ALL

We stayed only 1 night and I find the hotel really nice - the receptionist lady was really friendly!

Dear Luzelle, It was a pleasure to receive your kind feedback. I am delighted that you had a comfortable night with us and that our receptionist made such a warm impression. It is wonderful to hear that her friendly welcome set the tone for your visit, and I will use your kind words to congratulate her and the whole team. Your appreciation for the cleanliness of your room and the overall quality of your accommodation means a great deal to us. Knowing that every aspect of your stay, from check-in to departure, met your expectations is truly motivating. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Thomas A. Business - Confirmed reviews ALL

Lovely facilities and great staff - nicely located and good conference rooms. Nice breakfast

Dear Thomas, I appreciate the time you have taken to review your stay with us. I am delighted that you found our facilities so pleasing and that our team made such a strong impression during your business stay. I will use your feedback to congratulate everyone, and I am glad the conference rooms and breakfast met your needs. I would be glad to welcome you back in the future. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Astrid M. G. Business - Confirmed reviews ALL

The Hotel is very well located and the bed is so comfortable and the room is very very spacious which is a bonus. Breakfast is also very good. My only complaint is the water pressure in the shower. The water pressure needs to be increased as it is a chore taking a shower with the water pressure so low.

Dear Astrid M., Thank you for your feedback about the Novotel Luxembourg Kirchberg. I am delighted that you found your room so spacious and comfortable, and that you appreciated our breakfast. However, I am sorry that some aspects of your stay fell short of your expectations. I have taken good note of your remarks regarding the bathroom and the entertainment, and I will review these points with our team. Nonetheless, it is a pleasure to read that our Kirchberg location suited you so well. I will use your feedback to congratulate the entire team. I look forward to the opportunity to welcome you back. All the best, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Emilia C. Business - Confirmed reviews ALL

Very comfortable, great breakfast

Dear Emilia, Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. I was delighted to learn that you found your accommodation so very comfortable and that our breakfast buffet made such a pleasant start to your day. Your high marks across the board, from cleanliness to the warmth of our team, are truly encouraging for all of us. I will use your feedback to congratulate everyone who contributed to making your stay a smooth and restful experience. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Phil T. Business - Confirmed reviews ALL

Very friendly sky team clean and well presented room (upgraded). The only issue was the shower which had almost no pressure. When held up to head height it barely worked at all - clearly a fault and reported on leaving but should be picked up during prep.

Dear Phil, Thank you for sharing your feedback following your stay at Novotel Luxembourg Kirchberg. We are delighted to read that you appreciated the friendliness of our team and the comfort and cleanliness of your room. However, we sincerely apologize regarding the issue with the shower pressure. This is certainly not the experience we aim to provide, and your comment has been shared with our technical team to ensure this is promptly addressed. We truly appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you again for an even better experience. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Peter A. Business - Confirmed reviews ALL

Excellent customer service. Very comfortable and quiet rooms. Very good breakfast area and food

Dear Peter, Thank you for your feedback about the Novotel Luxembourg Kirchberg. We are delighted to read that you enjoyed our excellent customer service, as well as the comfort and quietness of our rooms. It is also a pleasure to know that you appreciated our breakfast selection and quality, as well as the overall experience with our team from arrival to departure. We truly hope to have the pleasure of welcoming you back again soon in Luxembourg. All the best, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Eva P. Business - Confirmed reviews ALL

I had a very good time during my stay at the hotel. I would recommend it.

Dear Eva, Thank you for taking the time to share your feedback. We are delighted that you enjoyed our spacious rooms, our breakfast buffet and our location close to the city. I look forward to seeing you again on a future visit. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 3.0/5

Lee J. Y. Business - Confirmed reviews ALL

The hotel clearly doesn’t cater to women and basics such as a washcloth, hair conditioner and body lotion are not available. More are slippers.

Dear Lee, Thank you for your feedback. We are pleased that you appreciated our location in Kirchberg as well as the cocktails at our bar. We take note of your comments regarding the room amenities and WiFi, which have been shared with our teams for improvement. We hope to welcome you again for an even better experience. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Rachid O. Business - Confirmed reviews ALL

Nice hotel with lots of amenities. Gym is well sized Breakfast was fully stocked

Dear Rachid, Thank you for your positive review. I am delighted that you found the hotel comfortable and well equipped for your business trip. Your appreciation for the cleanliness throughout the property means a great deal, and I am pleased the fresh and welcoming atmosphere left such a positive impression. It is also wonderful that you enjoyed the fully stocked breakfast buffet, and I will use your feedback to congratulate our team on their efforts. I look forward to the chance to welcome you again soon. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Elaine G. Solo - Confirmed reviews ALL

Well located, very accessible to public transpotation and the community.

Dear Elaine, Thank you so much for your wonderful feedback. We are delighted to read that you enjoyed your stay with us and appreciated our convenient location and easy access to public transportation. Thank you as well for your loyalty as an ALL Classic member , it is truly valued. We look forward to welcoming you again very soon. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Susie O. Business - Confirmed reviews ALL

overall a good stay. just a few small things. 1 - showergel was empty all three mornings 2 - room was slightly on the warm side and I couldn't work the aircon 3 - i never eat dinner in the hotel restaurant as it is the oddest menu. Nothing standard that you would usually have for what is essentially a business hotel

Dear Susie, I would like to thank you for taking the time to review your stay at the Novotel Luxembourg Kirchberg. I am delighted that your business trip went well, and we greatly appreciate your continued loyalty over the years. That said, I am sincerely sorry that some aspects of your recent stay did not meet your expectations. I regret the oversight with the bathroom amenities not being replenished, and I will review this with our team to ensure it does not happen again. I also understand your frustration with the room temperature; our reception team is always available to assist with the air conditioning settings. Moreover, when Junco was created, our aim was to establish a concept with a strong identity centred around Mediterranean-inspired cuisine. I am sorry that this new direction has not been to your taste. Your comments and suggestions regarding the menu have been taken into account. Nonetheless, I am pleased that you appreciated the high standard of service and the comfort of your accommodation throughout your time with us. I look forward to seeing you again on a future visit. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Pierre H. Families - Confirmed reviews ALL

Perfect

Dear Pierre, Thank you very much for your kind feedback. We are delighted to read that you enjoyed your stay with us, especially our location, the comfort of your room, and the care provided by our team. Your positive comments truly mean a lot to us. We also take note of your remarks regarding the WiFi and ease of access, which we will share with our teams as we continuously strive to improve. We hope to have the pleasure of welcoming you and your family again soon. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 2.0/5

Ahmed D. Families - Confirmed reviews ALL

I came early due to flight issue and after get agreement to early check in with my family on 9:00 AM, the reception employee changed and the new one ask me to pay 60€ for early check in (only 3 hours earlier) and then I got the room with a lot of comments that doesn’t worth the stay

Dear Ahmed, Thank you for taking the time to share your feedback. We are truly sorry to read that your experience did not meet your expectations and sincerely apologize for the inconveniences encountered, especially regarding your arrival and early check-in experience. This is certainly not the level of service we aim to provide, and your comments will be reviewed with our teams to ensure better consistency. Please note that early check-in before 3:00 PM is available at a supplement of €60, subject to availability. Alternatively, to guarantee immediate access to the room from early morning arrival (from 4:00 AM), an additional night reservation is required. We also take note of your remarks regarding the room and its facilities, which have been shared with the relevant teams for follow-up. At the same time, we would like to thank you for highlighting the helpfulness of our team member, which we truly appreciate. We hope to have the opportunity to welcome you again and provide you with a much more satisfying experience. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Toni J. Friends - Confirmed reviews ALL

one of the quietest hotels I have stayed in - no slamming of doors or noisy neighb9urs in rooms either side or above/below. Super sized rooms and Queen sized beds make it very comfortable. We did not visit bar/restaurant as room was simply a stop over base, but it was perfect

Dear Toni, Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. We are delighted to read that you enjoyed the comfort and quietness of your stay, as well as the spacious rooms and the quality of our bedding. It is also a pleasure to know that our team contributed to making your experience smooth and enjoyable. I hope to welcome you back soon. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 901 reviews 8.6/10 Location
  • 1,257 reviews 8.3/10 Room
  • 1,099 reviews 9/10 Service
  • 16 reviews 9.6/10 WiFi
  • 733 reviews 8.6/10 Breakfast
  • 733 reviews 8.1/10 Comfort
  • 521 reviews 8.8/10 Cleanliness
  • 277 reviews 9.2/10 Vibe

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