Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 2,113 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620167, 6.144968

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,113 reviews

Customer review rating 4.0/5

Marlene M. Families - Confirmed reviews ALL

Would have preferred some different options for breakfast rather than the same things every morning.

Dear Marlene, Thank you for sharing your feedback regarding your recent stay. Thank you also for your encouraging rating. Regarding your breakfast experience, I sincerely apologize that the variety did not meet your expectations. Your feedback is invaluable, and I will discuss this with our culinary team to explore enhancing our daily offerings. I would be glad to welcome you back in the future. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Anne M. Families - Confirmed reviews ALL

Weekend break with family

Dear Anne, I do thank you for positively reviewing your visit. It is wonderful to hear that your stay was so enjoyable. I am delighted that everything met your expectations, from start to finish, and that you particularly appreciated our prime location and the modern comfort of your room. It is rewarding to know that you found great value in our hotel and I will be sure to share your kind feedback with the entire team. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Jacob V. D. A. Friends - Confirmed reviews ALL

Strengths: comfortable guestrooms (7th floor), bar & restaurant surprised us in a very positive way (friendly staff). Points of attention: outdoor parking overloaded and only 3 EV charging stations......

Dear Jacob, Thank you for your review. It is wonderful to hear that you had a memorable experience during your stay. Your kind words about the comfort of our guestrooms, particularly on the seventh floor, bring us immense pride. It is equally delightful to learn that our bar and restaurant offerings exceeded your expectations. However, I take note of your experience regarding the parking facilities during peak periods. We are planning to add further charging stations in the future. Nonetheless, it is heartening to know that your check-in and recognition as a Platinum member met your expectations. Your satisfaction with the Wi-Fi and value for money reinforces our commitment to providing a balanced experience. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Valente R. Solo - Confirmed reviews ALL

Clean

Dear Mr. R., Thank you for your positive review. It is wonderful to know that your visit was so enjoyable. The team and I are thrilled you found our location convenient and appreciated the comfort of your room alongside our dedicated service. Your kind words about the seamless booking process and the benefits of the ALL Accor loyalty program are also truly valued. Mr. R., your feedback motivates us to continue delivering memorable experiences. I will personally ensure your compliments reach the entire team here at Novotel Luxembourg Kirchberg. I hope to welcome you back on many future occasions. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Sofie D. P. Business - Confirmed reviews ALL

Nice if you have to be on Kirchberg. Too bad there is no door anymore between the entrance to the room and the sleep-part itself. Before the renovation rooms were less noisy.

Dear Sofie, Thank you for taking the time to share your experience following your recent stay at Novotel Luxembourg Kirchberg. I am pleased to hear that you found our Kirchberg location convenient for your needs. Our hotel takes pride in offering easy access to key business areas. However, I sincerely apologize for any disturbance experienced during your stay. Our Executive rooms, located on the 7th floor, offer extra amenities and, being higher up, tend to be more peaceful for guests looking for quieter stays. It would be a pleasure to assist in reserving this room type for your next visit. Additionally, our team is usually known for their courteous and attentive hospitality, and I take note of your service rating. Nonetheless, it is wonderful to know that your overall experience was enjoyable. Your loyalty as a Classic member is truly valued. I would be glad to welcome you back in the future. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 983 reviews 8.7/10 Location
  • 1,471 reviews 8.3/10 Room
  • 1,210 reviews 8.8/10 Service
  • 19 reviews 9.3/10 WiFi
  • 843 reviews 8/10 Comfort
  • 816 reviews 8.5/10 Breakfast
  • 608 reviews 8.9/10 Cleanliness
  • 338 reviews 9.1/10 Vibe

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