Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 2,076 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.62106, 6.145156

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,076 reviews

Customer review rating 4.5/5

Annabelle C. Business - Confirmed reviews ALL

The staff is super friendly and polite, the rooms are very clean and comfortable, I loved the water fountain by the elevators and was very happy to find an empty bottle in my room because I had forgotten mine, the breakfast was superb. Thank you!

Dear Annabelle, I do thank you for positively reviewing your stay. It is wonderful to know your time with us was so enjoyable. I am delighted our team’s warmth and the comfort of your room stood out during your business trip. Knowing the breakfast selection met your expectations adds to our satisfaction, as we aim to start each day right. Moreover, your recognition of our eco-conscious efforts, like reusable bottles and recycling options, means a great deal. I will ensure your kind words are shared with all our staff. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Martin T. Business - Confirmed reviews ALL

Perfectly located hotel near buses and trams with connections to airport and city. Rooms modern and clean excellent wifi connectivity and friendly staff.

Dear Martin, I appreciate that you have shared your positive review. It is wonderful to know your stay was a success. Your mention of our prime location and modern amenities highlights what we aim to provide every guest. The team is thrilled their efforts contributed to your seamless visit, from check-in to departure. We are glad you enjoyed the diverse breakfast. Your feedback is a testament to our dedication. I look forward to the pleasure of welcoming you back in the future. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Sarah T. Families - Confirmed reviews ALL

We chose this hotel as a half way stop between the uk and Switzerland. As we were driving we needed easy parking and a comfortable stay. We ended up getting room service and having breakfast there too which was all lovely. The burgers were particularly delicious and there was a huge variety at breakfast. We enjoyed the location and found it easy to get into town.

Dear Sarah, I do thank you for positively reviewing your stay. It is wonderful to hear that your time at Novotel Luxembourg Kirchberg met all your expectations. I am delighted our parking facilities and comfortable accommodation provided the convenience you needed after your journey. Your kind words about the dining experience, from our breakfast variety to the delicious burgers, will be shared with our culinary team to celebrate their efforts. Moreover, your appreciation for our location’s accessibility to the city centre perfectly complements our aim to offer both tranquility and connectivity. Knowing every aspect of your visit, from check-in to departure, contributed to a seamless experience is truly rewarding. I hope to welcome you back on many future occasions. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 3.5/5

David M. Families - Confirmed reviews ALL

The hotel as such is nice and confortable but the location is not optimal. The limited parking space was quite inconvenient

Dear David, I would like to thank you for taking the time to share your review with us. I am delighted to hear you found our accommodation comfortable and appreciated the ample amenities in your room. However, I sincerely regret that certain aspects did not fully meet your preferences. While our location offers proximity to European institutions and green spaces, I understand it may not suit all itineraries. Parking availability can indeed vary depending on demand, and we continuously explore ways to enhance value perception through personalized offers. Nonetheless, I am pleased your experience with our booking platform was smooth and that our fitness facilities added convenience to your stay. Your feedback on loyalty recognition is truly valuable and will be addressed with our guest relations team. I would be glad to welcome you back in the future. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 3.5/5

Lisa P. Families - Confirmed reviews ALL

Rooms were a bit noisy but it was Easter thus Hotel was very full. Service and staff very nice.

Dear Ms. P., Thank you very much for taking the time to share your feedback following your recent stay at Novotel Luxembourg Kirchberg, and for your loyalty as an ALL Gold member. We are delighted to read that you appreciated our location, the quality of service provided by our teams, as well as the cleanliness of the hotel, the breakfast selection, and the smoothness of your check-in and check-out experience. Your kind words will be shared with our teams with great pleasure. We also sincerely thank you for your constructive comment regarding the noise experienced in your room during the busy Easter period. We are truly sorry that this affected your comfort. Please rest assured that we remain attentive to such situations, especially during high occupancy periods, in order to preserve the best possible rest conditions for all our guests. Your remarks regarding value for money and our sustainability efforts have also been shared with the relevant teams for further review and improvement. We very much hope to have the pleasure of welcoming you back soon for an even more enjoyable and seamless stay. Kind regards, Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 983 reviews 8.7/10 Location
  • 1,433 reviews 8.3/10 Room
  • 1,199 reviews 8.8/10 Service
  • 19 reviews 9.3/10 WiFi
  • 826 reviews 8/10 Comfort
  • 794 reviews 8.5/10 Breakfast
  • 592 reviews 8.9/10 Cleanliness
  • 327 reviews 9.1/10 Vibe

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