Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.6/5 1,076 reviews

Novotel Suites Luxembourg - Image 1
Novotel Suites Luxembourg - Image 2
Novotel Suites Luxembourg - Image 3
Novotel Suites Luxembourg - Image 4

Description

Hotel extras

  • Hotel easily accessible by free public transport

  • 110 spacious and bright rooms

  • Large bathroom with bathtub and rain shower

  • Underground and above-ground parking available for a fee (subject to availability)

  • Shop & Starbucks corner: snacks, ready-to-eat meals, drinks and local products

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 pers. max
  • 34 / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

QUICK N SHOP

Feeling peckish? Open 24 hours, the Quick N Shop offers a selection of self-service snacks, meals and drinks. Craving a hot beverage? A Starbucks corner is available for you. Selection of local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,076 reviews

Customer review rating 4.5/5

Frances B. O. Business - Confirmed reviews ALL

Pleasant staff, nice rooms. Pillows could do with replacing, otherwise everything was fine

Dear Frances, Thank you for taking the time to review your stay. We are delighted to hear you enjoyed your time at Novotel Suites Luxembourg. Our team takes pride in providing friendly service, and we’re glad you found your room comfortable. We also appreciate your recognition of our Gold loyalty members’ preferences. That said, we regret any inconvenience with your bedding. Finally, we’re thrilled our central Kirchberg location added convenience to your business trip, with easy access to European institutions and transport links. We look forward to welcoming you back on many more occasions. Best wishes, Heftre Nicolas, General Manager

Customer review rating 3.5/5

Pamela V. Couples - Confirmed reviews ALL

Several lights in the room did not work. Confusion with cleaning staff about room.

Dear Pamela, Thank you for taking the time to write a review. We appreciate your recognition of our convenient location and are pleased to know your overall stay met your expectations. That said, we sincerely regret the technical and coordination issues you encountered. Our maintenance team addresses such matters promptly, and our front desk is always available to assist with immediate resolutions during your stay. Finally, we’re glad our central position in Kirchberg provided easy access to European institutions and city attractions during your couple’s trip. We look forward to welcoming you back on a future occasion. Best wishes, Heftre Nicolas, General Manager

Customer review rating 4.5/5

Edward P. Couples - Confirmed reviews ALL

This hotel is lovely. The staff were helpful, our room was not ready at 15.00 so they made us a coffee while we waited. The rooms are spacious, and include a fridge and microwave. The location is a little out of the city centre, but thanks to the excellent tram system (which is free) you are no more than 10 minutes from pretty much everything. Get the T1 at the airport to the European Parliament station, and the hotel is about 2 minutes walk from there. Luxembourg is a great city to visit.

Dear Edward, We would like to thank you for this feedback about your experience at Novotel Suites Luxembourg. We are delighted to hear you had a pleasant experience at Novotel Suites Luxembourg. We’re thrilled our team could assist you during the brief wait for your room and that you found the suite’s space and amenities to your liking. The kitchenette facilities aim to provide flexibility for all guests’ needs. However, we regret the delay in your check-in and any inconvenience with our sustainability initiatives. We also apologize for the oversight regarding your Platinum benefits and will address this feedback internally. Nonetheless, we’re glad our proximity to the tram and the city’s highlights added convenience to your stay. Your strong recommendation of both our hotel and loyalty program means a great deal to us. We do hope to welcome you back again in the future. Kindest regards, Heftre Nicolas, General Manager

Customer review rating 4.0/5

Isabelle R. Business - Confirmed reviews ALL

Perfect to relax after a business day

Dear Isabelle, We would like to thank you for this kind feedback about your experience at Novotel Suites Luxembourg. We are delighted that you found our suites comfortable and appreciated the calm atmosphere. It’s wonderful to know our cleanliness standards contributed to your relaxing stay after busy days. We are sorry the breakfast service did not meet your expectations. Your feedback is important, and we will share it with our team to ensure improvements. Nonetheless, we’re glad you enjoyed the convenience of our 24-hour Boutique Gourmande. Our central location in the business district also makes it easy to explore nearby European institutions or the city center via the tram. We look forward to welcoming you back on many more occasions. Best wishes, Heftre Nicolas, General Manager

Customer review rating 5.0/5

Debbie P. Couples - Confirmed reviews ALL

Tram stop at door step or main attractions within walking distance (45 mins, we enjoyed our walk). Wonderful and helpful receptionists. Very clean and spacious room with everything you need.

Dear Debbie, We are thrilled to receive your kind words and delighted to hear about your pleasant stay with us. We are delighted to hear you enjoyed your experience at Novotel Suites Luxembourg. Our team takes pride in providing attentive service, and we are thrilled our reception staff made such a positive impression. Your kind words about the spacious, well-equipped room truly motivate us to maintain our standards. The tram accessibility and walkable distance to attractions align perfectly with our goal of offering convenient urban exploration. As loyal ALL Accor members like you inspire us to keep delivering memorable stays, we are grateful for your perfect recommendation scores. We would love to welcome you back for another pleasant stay in the future. Best regards, Heftre Nicolas, General Manager

Other web-users rate our hotel

  • 875 reviews 9/10 Location
  • 1,104 reviews 8.3/10 Room
  • 956 reviews 9.6/10 Service
  • 24 reviews 9.7/10 WiFi
  • 620 reviews 7.5/10 Comfort
  • 493 reviews 7.5/10 Breakfast
  • 401 reviews 9.1/10 Cleanliness
  • 198 reviews 9.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Luxembourg