Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.7/5 1,097 reviews

Novotel Suites Luxembourg - Image 1
Novotel Suites Luxembourg - Image 2
Novotel Suites Luxembourg - Image 3
Novotel Suites Luxembourg - Image 4
13 Avenue J F Kennedy, Quartier Europeen, 1855 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Fully equipped, inviting suites for maximum comfort

  • Suites that can be converted into meeting spaces

  • Gourmet area offering fresh and prepared dishes

  • 24-hour fitness room

  • In the Luxembourg business district

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Telephone
Fax +352 27 04 89 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BOUTIQUE GOURMANDE

Peckish ? Open 24 hours a day, our Gourmet Boutique offers a choice of self-service snacks, meals and drinks. Do not hesitate to taste our "homemade" dishes and treat yourself at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,097 reviews

TripAdvisor Rating  4.0/5  727 reviews

Certificate of excellence 2023

Well located for my visit to the Philharmonie

Customer review rating 5.0/5

Richard B. Business - Confirmed reviews ALL

Spacious, clean, and well-equipped room. Perfect for a short stay. Helpful reception, and useful food and drink supplies in the lobby.

Dear Richard, It was a pleasure to receive your kind review of your stay with us. We are truly appreciative of your kind words regarding your recent stay at our hotel. We are delighted that you enjoyed the spaciousness and cleanliness of our well-appointed suites, the helpfulness of our reception team, and the variety of food and drink options in our Boutique Gourmande. It is great to know our location was convenient for your visit to the Philharmonie, adding value to your short stay in Luxembourg. We look forward to welcoming you back. Best regards, Bram Maes, General Manager

Excellent

Customer review rating 5.0/5

Dr J. O. Families - Confirmed reviews ALL

Very cosy rooms and spacious living room

Dear J., Thank you for taking the time to share your feedback with us. We are delighted that you had such a wonderful experience at Novotel Suites Luxembourg. It's fantastic to hear that you found our rooms cozy and appreciated the spacious living area. Our suites are designed to provide a comfortable and modern living space, combining functionality with style. Each suite is equipped with a range of amenities, including a Smart TV, free high-speed internet, and a microwave, to ensure a pleasant stay for our guests. We look forward to welcoming you back for another excellent stay. Best wishes, Bram Maes, General Manager

Great Stay

Customer review rating 5.0/5

Henry Families - Confirmed reviews ALL

It was a short stay on our way back home. Check-in was a breeze even though we showed up 2 hours before the scheduled check-in time. The front desk staff was very friendly and efficient. What made this stay special was the little birthday surprise (even though it was the day after) left for us in the room. The room was clean and well-appointed. Breakfast was a fair value.

Dear Henry, We sincerely appreciate you taking the time to share your experience with us. We are thrilled to hear that you had such a wonderful stay at Novotel Suites Luxembourg and you appreciated our front desk team's efficiency. We're also delighted that you appreciated the birthday surprise we prepared for you, as we always strive to make our guests' stays special and memorable. However, we apologize for the inconvenience you experienced with the shower water pressure. We understand how important this aspect is for a comfortable stay. Our maintenance team will look into this matter to ensure it meets our usual high standards. We also would like to kindly remind you that we are at your complete disposal on site to intervene as quickly as possible and alleviate the slightest discomfort. We aim to meet expectations wherever possible, so please be assured that we have noted your feedback concerning breakfast. We welcome any suggestions from our guests as to how we could improve the variety and value of our breakfast buffet. Nonetheless, we're pleased to know that you found your room to be clean and well-appointed. At Novotel Suites Luxembourg, we prioritize cleanliness and comfort in all our 110 suites, each equipped with modern amenities to enhance our guests' stay. We hope to have the pleasure of welcoming you back for another enjoyable experience. Best regards, Bram Maes, General Manager

really nice family friendly hotel

Customer review rating 4.5/5

Lauren Families - Confirmed reviews ALL

3 day stay in Luxembourg with family

Dear Lauren, Thank you for leaving such a positive review of your stay. It is heartwarming to know that you found our hotel to be family-friendly. We pride ourselves on creating a welcoming atmosphere for guests of all ages and are glad that your family could enjoy our facilities and services during your three-day visit. We look forward to welcoming you back in the future. Best wishes, Bram Maes, General Manager

standard

Customer review rating 3.0/5

Belen Business - Confirmed reviews ALL

Breakfast doesnt have safe gluten free options for celiacs. there would need to be separe toaster, individual closed packages of cereal/bread not exposed to crossed contamination.

Dear Belen, Thank you very much for your review. We regret to hear that our breakfast offerings did not accommodate your dietary needs adequately, particularly regarding gluten-free options. While we strive to cater to a variety of preferences, we understand the importance of providing safe and individualized choices for our guests with specific requirements. We strive to ensure that every guest starts their day with a satisfying breakfast, and we apologize for falling short in this aspect during your stay. It is feedback like this that will help us improve every guest's experience, so thank you for bringing this to our attention. Moreover, we apologize for any inconvenience you may have experienced with the internet connection speed. We aim to provide seamless connectivity for all our guests, and it is disappointing to learn that this was not the case for you. We understand how essential a reliable internet service is, whether for work or leisure, and we will look into this matter. We hope to be able to welcome you back in the future. All the best. Bram Maes, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 685 reviews 9.1/10 Location
  • 948 reviews 8.7/10 Room
  • 829 reviews 9.6/10 Service
  • 18 reviews 8.6/10 WiFi
  • 469 reviews 7.9/10 Comfort
  • 400 reviews 7.4/10 Breakfast
  • 324 reviews 9.5/10 Cleanliness
  • 219 reviews 7.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Luxembourg

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.