Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.7/5 857 reviews

Hotel extras

  • Fully equipped, inviting suites for maximum comfort

  • Suites that can be converted into meeting spaces

  • Gourmet area offering fresh and prepared dishes

  • 24-hour fitness room

  • In the Luxembourg business district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

323 sq. ft (30 m²) modular Suite. Free WIFI and wired Internet access, calls to national land lines. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, sofa bed, fridge and microwave 323 sq. ft (30 m²) Family Suite. Free WIFI and wired Internet access, calls to national land lines. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, 2 sofa beds, fridge and microwave


Executive Suite with 1 double bed and 1 single bed

  • 3 persons
  • 34 / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen

GPS:49.620333, 6.145167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Peckish ? Open 24 hours a day, our Gourmet Boutique offers a choice of self-service snacks, meals and drinks. Do not hesitate to taste our "homemade" dishes and treat yourself at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  857 reviews

TripAdvisor Rating  4.0/5  711 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Stefano G. Business - Confirmed reviews ALL

I was welcomed with a smile, staff very helpful and nice all the time, ready to accommodate any need!

Dear Stefano, Thank you for your review. We are delighted to hear that our staff, especially Raquel, made your stay enjoyable and that you found them helpful and accommodating. It's great to know that you appreciated our location and the cleanliness of our apartment. We strive to provide a comfortable and welcoming environment for our guests. Regarding your suggestion for a bigger kitchen, we understand that having more space for cooking can enhance the guest experience. However, our apartments are designed to maximize the available space and provide essential amenities for a comfortable stay. We appreciate your feedback and will take it into consideration for any future improvements. We also apologize if the internet speed did not meet your expectations, and we will look into ways to enhance our connectivity. We hope to have the pleasure of welcoming you back in the future. Kind regards,

Well located. Easy transport into city centre.

Customer review rating 4.5/5

Graham A. Families - Confirmed reviews ALL

Excellent room and hotel. On site parking a bonus.

Dear Graham, Thank you for taking the time to share your positive experience at our apartment. We are delighted to know of your complete satisfaction with your stay and that you found our location convenient, with easy access to public transportation for exploring the city centre. It's also great to hear that you appreciated our spacious and well-equipped rooms, as well as the on-site parking facilities and seamless booking process. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Bram Maes, General Manager

Good stay

Customer review rating 4.5/5

Liz Business - Confirmed reviews ALL

Better than expected breakfast

Dear Liz, Allow us to thank you for the time taken to share this review. We are happy that you enjoyed your stay with us. Your positive feedback acts as motivation for our team to keep providing great service. We all look forward to the pleasure of seeing you on a future visit. My best regards, Bram Maes, General Manager

Expensive hotel

Customer review rating 3.0/5

Eivind Solo - Confirmed reviews ALL

Nice location. Short way to the airport and to the city with the tram. It's also nice to walk. The staff were friendly, but I got a bit disappointed. Some days before my stay I got a questionnaire from the hotel that they asked me to fill out. It was about my preferences about: Sweet or snacks, Beer or wine, etc.. I took my time to fill inn the form and send it back to the hotel. So I had some expectations when I got to the hotel.. In the room there were nothing except for an empty water bottle with a poster that said that I could refill myself... So why did the hotel send me the questionnaire, when I didn't get anything of the things you asked me for? The room was OK and big. But when you pay this amount I expect a bit more of luxury and more service. Overall I got a bit disappointed. And I wouldn't call this hotel a suite.

Dear Eivind Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our convenient location and the friendly staff. However, we are sorry that you were not entirely satisfied with your experience. We intend to use the information from the questionnaire to better understand our guests' preferences and improve their experience, and we value your feedback. Our guests' reviews are useful to evaluate our services and highlight areas that might need improvement. We hope to have the pleasure of welcoming you again. Kind regards, Bram Maes, General Manager

Friendly Staff and Amazing property

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I have been travelling through EU and Luxembourg was one day halt. Us and the kids enjoyed the property. Room were well maintained, Staff was friendly and breakfast was amazing. Loved it.

Dear S., It was a pleasure to receive your kind review of your stay with us. We are thrilled to know that you enjoyed your stay with us, and thank you for your kind comments regarding our team. We are glad that you were happy with your suite and that you enjoyed our tasty breakfast buffet. We would be delighted to welcome you back. Take care, Bram Maes, General Manager

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Other web-users rate our hotel

  • 390 reviews 8.7/10 Location
  • 630 reviews 8.6/10 Room
  • 529 reviews 9.5/10 Service
  • 11 reviews 6.6/10 WiFi
  • 332 reviews 8.1/10 Comfort
  • 257 reviews 7.7/10 Breakfast
  • 233 reviews 9.5/10 Cleanliness
  • 96 reviews 9.5/10 Vibe

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