Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.6/5 1,083 reviews

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Description

Hotel extras

  • Hotel easily accessible by free public transport

  • 110 spacious and bright rooms

  • Large bathroom with bathtub and rain shower

  • Underground and above-ground parking available for a fee (subject to availability)

  • Shop & Starbucks corner: snacks, ready-to-eat meals, drinks and local products

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 pers. max
  • 34 / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

QUICK N SHOP

Feeling peckish? Open 24 hours, the Quick N Shop offers a selection of self-service snacks, meals and drinks. Craving a hot beverage? A Starbucks corner is available for you. Selection of local products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,083 reviews

Customer review rating 2.0/5

Christian V. Business - Confirmed reviews ALL

It is understood and clear to everyone, anyone is responsible for they own personal stuffs. So, I am the final resposnbile for that. Anywat... let me tell you that, it sounds weird that when you forgot a charger on a specific plug in your room and you came back to the hotel few hours later to claim it back, no one is able to find it. And especially when it is confirmed the room was not use by no one else after my check out. Honestly, I am quite surprised. You also asked me to came back the day after. I did... also the day before receptionist was present... I perceived her quite annoied I came back and was very flying away on the topic. It is not the value of the item I apparently lost but that it magically disappeared.

Customer review rating 4.0/5

Trishna P. Business - Confirmed reviews ALL

A good hotel. Suite was nice. Location is good, straight tram from airport. Didn't appreciate getting a phonecall from reception accusing me of making excessive noise when I'd just got back to my hotel room after being out for dinner, when I was quiet as a mouse!

Dear Trishna, Thank you for your feedback. We are delighted that you enjoyed your suite and found our location convenient with direct airport access. Our team is committed to ensuring a restful environment for all guests. However, we sincerely regret that your experience was disrupted by the phone call. We value respectful communication and will address this to prevent future misunderstandings. Nonetheless, we appreciate your recognition of our facilities and hope the efficient transport links enhanced your business trip. We hope to have the pleasure of welcoming you back on a future visit. Best regards, Heftre Nicolas, General Manager

Customer review rating 5.0/5

Izabela R. K. Business - Confirmed reviews ALL

There was a very friendly person at reception

Dear Izabela R., We would like to thank you for your feedback about your experience at Novotel Suites Luxembourg. We are delighted to hear that you enjoyed your stay at Novotel Suites Luxembourg. It was particularly rewarding to know that our team made a positive impression. Our staff takes great pride in providing friendly and attentive service, and we are glad this contributed to your satisfaction. We also appreciate your kind words about our loyalty program and are thrilled you found value in being a Silver member. Once again, thank you for choosing us for your business trip. Your feedback inspires us to continue delivering exceptional experiences to all our guests. We look forward to the pleasure of seeing you again in the future. With kind regards, Heftre Nicolas, General Manager

Customer review rating 4.0/5

Driscoll M. Business - Confirmed reviews ALL

Overall very good, the exception being that there were no USB charging sockets and this meant I had to use Euro converters as I was travelling from the UK. I would have expected either USB A or C sockets to charge my devices

Dear M., Thank you very much for your feedback. We are delighted to hear that you found your stay with us overall very good. Our team takes pride in providing a comfortable environment for business travelers like yourself. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. While our suites are equipped with standard power outlets, we acknowledge your feedback regarding charging facilities and will consider it as we plan future updates. Nonetheless, we hope you appreciated the convenience of our central business district location near European institutions and transport links during your trip. We certainly hope that we will have the chance to see you all again on a future occasion. With kind regards, Heftre Nicolas, General Manager

Customer review rating 4.5/5

Simon W. Business - Confirmed reviews ALL

Very good experience. From Antony, David and Marion on Reception to the comfortable, very quite rooms and great location for a business trip.

Dear Simon, It was a pleasure to receive your kind review of your stay with us. We are delighted that your stay at Novotel Suites Luxembourg met your expectations. It was a pleasure to read how much you appreciated the attentive service from Antony, David, and Marion. Our team takes pride in providing a welcoming environment, and your kind words serve as great encouragement. We are also thrilled you found your suite comfortable and enjoyed the peaceful atmosphere, ideal for business travel. Thank you once again for choosing us. Your recommendation means a lot to the entire team. The entire team look forward to welcoming you back on a future trip. Kind regards, Heftre Nicolas, General Manager

Other web-users rate our hotel

  • 885 reviews 9/10 Location
  • 1,114 reviews 8.3/10 Room
  • 966 reviews 9.6/10 Service
  • 24 reviews 9.7/10 WiFi
  • 501 reviews 7.4/10 Breakfast
  • 403 reviews 9/10 Cleanliness
  • 261 reviews 7.1/10 Value
  • 199 reviews 9.4/10 Vibe

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