Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.6/5 1,089 reviews

Novotel Suites Luxembourg - Image 1
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13 Avenue J F Kennedy, Quartier Europeen, 1855 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Hôtel facilement accessible grâce aux transports publics gratuits.

  • 110 chambres spacieuses et lumineuses

  • Grande salle de bain avec baignoire et douche à effet de pluie

  • Parking souterrain et aérien payants (suivant disponibilité)

  • Boutique & corner Starbucks : snacks, plats prêts à déguster, boissons et produits locaux

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Telephone
Fax +352 27 04 89 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

QUICK N'SHOP

Un petit creux ? Ouvert 24 h/24, le Quick N'Shop propose un choix d'en-cas, de repas et de boissons en libre-service. Envie d'une boisson chaude? Un espace Starbucks est à votre disposition. Sélection de produits locaux.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,089 reviews

Customer review rating 5.0/5

Rosemarie M. Friends - Confirmed reviews ALL

The hotel staff were friendly and helpful and the room was comfortable and well appointed, with a little kitchenette and large bath as well as shower. The cupboards were hard to open and close and the lighting was quite dim. Location had lots of restaurants nearby, and we’d recommend eating out for breakfast as a more economical choice as in hotel breakfast had limited variety for the price.

Dear Rosemarie, Thank you for leaving such a positive review of your stay. We are delighted to hear your time at Novotel Suites Luxembourg was enjoyable. It’s wonderful you found our team welcoming and appreciated the comfort of your suite, including the kitchenette and bath amenities. Our staff takes pride in providing a helpful and friendly environment for all guests. That said, we regret any inconvenience caused by aspects of your room setup. We strive to maintain our suites meticulously and will review these points to ensure future comfort. Our breakfast selection aims to offer fresh options daily, though we’re always exploring ways to enhance variety and value. Nonetheless, we’re thrilled the location’s proximity to dining spots added convenience to your visit. Luxembourg’s vibrant culinary scene is a highlight many guests cherish. It would be a pleasure to have you return on another occasion. Best wishes, Bram Maes, General Manager

Customer review rating 3.5/5

Nicole H. Business - Confirmed reviews ALL

The side facing the trams is very noisy, making it hard to get a good night's sleep. I will come back, but I will ask for a room on the other side.

Dear Nicole, We would like to thank you for this review about your recent stay. We are delighted to hear that you found our suites comfortable and appreciated the cleanliness during your stay. However, we sincerely regret the disturbance you experienced. While our rooms feature double-glazed windows, we understand that preferences for room placement vary. Rest assured, we will note your preference for a quieter room in your profile ahead of your next visit. Nonetheless, it is wonderful to know your overall experience was positive and that you plan to return. As a valued Classic member, we look forward to enhancing your future stays with personalized service. We hope to welcome you back. Best wishes, Bram Maes, General Manager

Customer review rating 5.0/5

Johanna M. Business - Confirmed reviews ALL

It's always a pleasure to return to the Novotel Suites Luxembourg. The staff are very helpful and welcoming and the room was perfect in terms of size and useful facilities such as the microwave.

Dear Johanna, Thank you for taking the time to review your stay. We are thrilled to hear how much you enjoyed your recent stay at Novotel Suites Luxembourg. Our team takes great pride in creating a welcoming environment, and your kind words about our staff’s attentive service truly mean a lot. It’s wonderful to know the room’s layout and practical amenities, like the microwave, met your needs perfectly during your business trip. We also appreciate your loyalty as a Platinum member and are glad our ALL Accor programme continues to enhance your visits. It would be a pleasure to have you return on another occasion. Best wishes, Bram Maes, General Manager

Customer review rating 4.0/5

Javier L. S. Families - Confirmed reviews ALL

This was a stopover for our road trip, and it was a perfect solution for our family with 2 young children. The staff was thoughtful and friendly. I wish the price of the parking plus breakfast were lower. It was almost as much as the room.

Dear Javier L., Thank you for taking the time to share your feedback. We’re thrilled our location provided the perfect pitstop for your family. Our staff takes pride in delivering friendly service, especially for families with young children. We acknowledge your feedback regarding additional costs and understand the importance of value. Please know our offerings aim to combine convenience with quality, though we’ll certainly consider your perspective. Finally, your loyalty and recommendation mean a lot to us. Being part of memorable trips like yours is what motivates our team daily. We hope to have the pleasure of welcoming you back in the future. Best regards, Bram Maes, General Manager

Customer review rating 4.5/5

Evgenii S. Families - Confirmed reviews ALL

Everything was perfect at this hotel. It was a truly refreshing experience to sleep in such comfortable beds. The suite featured both a bathtub and a shower cabin, making it ideal for a family to relax and enjoy their stay. The staff were exceptionally welcoming and helpful.

Dear Evgenii, Thank you for such a positive review. We are thrilled to hear your family enjoyed the comfort of our suites during your stay. It brings us joy to know the bedding and bathroom setup contributed to a relaxing visit. Our team strives to create memorable moments, and your kind words about Jason, our team member highlight the care we aim to provide every guest. We look forward to welcoming you back. Best regards, Bram Maes, General Manager

Other web-users rate our hotel

  • 850 reviews 9.2/10 Location
  • 1,072 reviews 8.3/10 Room
  • 955 reviews 9.5/10 Service
  • 24 reviews 9.8/10 WiFi
  • 579 reviews 7.8/10 Comfort
  • 485 reviews 7.3/10 Breakfast
  • 381 reviews 9.1/10 Cleanliness
  • 207 reviews 9.5/10 Vibe

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