ibis Luxembourg Aéroport 3.5 stars

Customer review rating (ALL Rating) 4.4/5 1,874 reviews

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Description

Hotel extras

  • Opposite of Findel Airport

  • Private parking available with 50% discount during your stay

  • Early check-in and late check-out available Extra charge

  • Bar and restaurant at the hotel

  • Free Public transport around the corner

Our accommodation(s)

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Hotel location

ibis Luxembourg Aéroport

Route de Trèves, FINDEL LUXEMBOURG
L-2632 FINDEL
Luxembourg

GPS:49.634308, 6.208506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

JET LOUNGE

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,874 reviews

TripAdvisor Rating  3.5/5  922 reviews

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Affordable, you get what you pay for. Could be better if they had more space, a frigde/microwave and BETTER HEATING SYSTEM.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Everything was okay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Friendly staff

Dear Gillian, Thank you for this positive review. We are glad to know that you had an excellent experience with us and found our team friendly. We strive to provide excellent service and value for money to all our guests. We look forward to the pleasure of welcoming you back. Kind regards, LA SMILE TEAM

satisfied my needs for this visit very well

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Pleasant and courteous reception and service.

Dear Guest, Thank you for taking the time to share your feedback. It is truly rewarding to hear that your stay with us was a pleasant one. We are delighted that you appreciated the warm reception and service provided by our team, who strive to ensure every guest feels well cared for during their time with us. However, we regret to hear that you faced difficulties with modifying your reservation and encountered issues with our website. We understand that being able to manage your booking with ease is of utmost importance and apologise for any inconvenience caused. Furthermore, we take note of your remarks regarding the charge for secure services and appreciate you bringing this to our attention. As a valued member of our loyalty program, your comfort and satisfaction are our top priorities, and we will consider your feedback as we work towards improving these aspects of our service. We hope you were able to enjoy our proximity to Luxembourg Airport and the complimentary shuttle service, making your travels a little more convenient. It would be a pleasure to welcome you back on a future occasion. Best regards, LA SMILE TEAM

Well located

Customer review rating 4.0/5

K Business - Confirmed reviews ALL

The hotel has a very good strategic location - easy access to public transport (1 minute walk), and closeness to the airport (5 minutes walk). Two things that I would like to point out to the hotel: 1) in the confirmation e-mail and in-app the location of the hotel is wrong. I had a 1,5h detour thanks to that. On the other hand, I'm very grateful that as compensation I was enabled an early check-in. 2) the room's air conditioning was either broken or not functioning and the room was extremely cold. After one call I did receive a small heater, which helped when turned on. I did not trust to leave it on during the night though. Thank you for thinking along and always having solutions! I will not stay with you again.

Dear Guest, Thank you for your review. We are delighted that you found our location convenient for your travel needs, with easy access to public transportation and proximity to the airport. It is also gratifying to hear that our cleanliness standards contributed positively to your experience at ibis Luxembourg Airport. However, we regret that you encountered difficulties in locating the hotel and with the air conditioning in your room. It is our intention to provide clear and accurate directions for our guests' convenience and we appreciate you bringing the matter of the in-app location to our attention. Moreover, we understand how important a pleasant room temperature is and we are happy to know that the heater provided added comfort to your stay. Furthermore, we take note of your comment regarding our coffee and will look into improving the selection available. Nonetheless, we are pleased that our gesture of an early check-in was appreciated and that you recognize our efforts in sustainable initiatives. We strive to ensure our guests have an enjoyable stay, and we are grateful that you acknowledged these aspects of our service. We hope to see you again in the future. Best wishes, LA SMILE TEAM

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Other web-users rate our hotel

  • 1,537 reviews 9.5/10 Location
  • 1,644 reviews 6.4/10 Room
  • 1,315 reviews 8.6/10 Service
  • 43 reviews 8.1/10 WiFi
  • 668 reviews 8.2/10 Cleanliness
  • 667 reviews 7.8/10 Breakfast

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