ibis Luxembourg Aéroport 3.5 stars

Customer review rating (ALL Rating) 4.4/5 1,524 reviews

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ibis Luxembourg Aéroport - Image 1
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Route de Trèves, FINDEL LUXEMBOURG, L-2632 FINDEL, Luxembourg

Description

Hotel extras

  • 6 minutes walking distance from the airport

  • Private parking available with 50% discount during your stay

  • Hotel certified Green Key

  • Bar and restaurant at the hotel

  • Free Public transport around the corner

Our accommodation(s)

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Hotel location

ibis Luxembourg Aéroport

Route de Trèves, FINDEL LUXEMBOURG
L-2632 FINDEL
Luxembourg

GPS:49.634308, 6.208506

Telephone
Fax +352 43 88 02

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THE HIVE - FOOD AND MORE

At The Hive, it is all about great food and good vibes. Every evening from 7:00 to 10:30 p.m., enjoy our seasonal menu, share delicious plates and unwind in a lively atmosphere - open to everyone, 7 days a week, all year round.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,524 reviews

TripAdvisor Rating  3.4/5  952 reviews

Customer review rating 2.0/5

Lorelyn P. Families - Confirmed reviews ALL

The housekeeping staff was excellent as was the check-in process and the early morning shuttle. After that, we will not stay at IBIS again. We were a family of 10 staying in 3 rooms for 3 nights. I booked this hotel because of its location to the airport as we had a 6 am flight and they had a shuttle to the airport at 4 am. Our first interactions with the hotel after checking in were in the dining room. Our waitress could not have cared less. From seating us to coming back to check on us was 12 minutes and we were the only ones in the restaurant and she was chatting with a co-worker. Our daughter has celiac and we asked what was gluten free. She recommended the pasta. Our daughter asked if it was gluten free and the waitress wasn't sure. At this time a table next to us was seated. They received right away a basket of bread - we never did - and their food was delivered before ours. My husband ordered a mixed drink but had to go to the bar himself to get another one. Not a big deal as he enjoyed his conversation with the bar tender. We had to ask for dessert. Our room had 2 thin bath towels and 1bath mat that we had to use in the shower as it was so slippery. We are in our 70's and not interested in falling. We used one of the bath towels then for a bath mat as the floor getting out of the shower was also very slippery. We shared a towel to dry ourselves. There are bumps on the floor, I presume to hinder falling but they were also slippery, so I wonder what has happened to rubber mats for standing on. The beds had one pillow each with one extra for the room. My husband used it and I used the ones I use on the plane. We ordered breakfast bags for our departure day and were told they would be 5 Euros. When picking them up, he said the charge was 8.5 E and charged us that. And we were charged for 9 and received 8. We saw another hotel around behind Ibis that is also close to the airport. Should be ever be back, we will stay there. And we won't put IBIS on our places to stay in any other city.

Customer review rating 4.0/5

Mark T. Couples - Confirmed reviews ALL

Lovely hotel with great staff in a great location. The only fault I can find is that they allow animals in the rooms which I don't like for hygiene and allergy reasons and the noise.

Dear Mark, Thank you for your feedback. We are thrilled to hear that our location provided the convenience you were looking for during your stay, and that Alain’s attentive service at the bar made you feel welcome. Your kind words about our team members are truly encouraging. However, we sincerely regret that certain aspects of your experience fell short of your expectations. We understand that comfort is key, and while we welcome pets to ensure all guests feel at home, we continuously review our cleaning protocols to maintain high standards. Our soundproofed rooms are designed to minimize disturbances, and we’re always available to address any concerns during your stay. Nonetheless, we’re delighted that you found our staff to be a highlight. We take pride in creating a welcoming environment for every guest, and your recognition motivates us to keep improving. We look forward to welcoming you back soon. Wishing you a joyful and prosperous New Year, LA SMILE TEAM

Customer review rating 3.5/5

Paul J. Couples - Confirmed reviews ALL

We enjoyed our visit here. Could have been better for a more comfortable bed and more pillows

Dear Paul, Thank you for taking the time to provide your feedback. We are delighted that you appreciated aspects of your stay, particularly highlighting our team’s prompt response to address maintenance requests during your visit. However, we sincerely regret that certain elements, such as the bed comfort, did not meet your expectations. Please know we continuously assess our amenities to enhance guest comfort and convenience across all rooms. It is nevertheless a pleasure to learn that you value our loyalty programme benefits. We strive to provide rewarding experiences through ALL Accor, and we’re thrilled this aspect contributed positively to your stay. We hope to welcome you back for a more enjoyable stay in the future. Wishing you a happy new year, LA SMILE TEAM

Customer review rating 0.5/5

Supraj G. Couples - Confirmed reviews ALL

Pathetic in one word

Dear Supraj, Thank you for taking the time to share your feedback. We sincerely apologize that your experience with us did not meet the standards we strive to uphold. Your comments about the value and amenities are taken seriously, and we regret any inconvenience caused. Our team is always on hand to assist with any needs or concerns during your stay and we regret that we missed the opportunity to enhance your experience. We hope that you will return in the future for a more enjoyable stay. Season’s greetings, LA SMILE TEAM

Customer review rating 4.5/5

Tugba M. Families - Confirmed reviews ALL

Everything is good. Thanks

Dear Tugba, Thank you for the time you have taken to review your stay. We are delighted to know you had an enjoyable stay with us at ibis Luxembourg Airport. Your kind remarks about our breakfast, caring team, secure parking and the cleanliness of our rooms mean a lot. It is wonderful to see that you appreciated our convenient location, smooth WiFi, and friendly check-in and check-out experiences, as well as the value we strive to provide. We especially appreciate your recognition of our cleaning team for their attentive daily service. Although you thought the room was a bit compact for your family, we appreciate your honesty and will keep this in mind moving forward. We hope to have the pleasure of welcoming you and your family again soon. We wish you all the best for the new year. Kind regards, LA SMILE TEAM

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Other web-users rate our hotel

  • 1,497 reviews 9.2/10 Location
  • 1,586 reviews 6.1/10 Room
  • 1,227 reviews 8.3/10 Service
  • 32 reviews 7.7/10 WiFi
  • 615 reviews 7.9/10 Breakfast
  • 589 reviews 8.2/10 Cleanliness
  • 569 reviews 6.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.