Sofitel Luxembourg Europe Hotel 5 stars

TripAdvisor rating 4.5/5 1,210 reviews
Sofitel Luxembourg Europe
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Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • LUXEMBOURG FINDELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergrunewald
Quartier Européen Nord
Plateau de Kirchberg
2015
luxembourg
luxembourg

Tel: +352437761

Fax: (+352)425091

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSSES AT THE TRAIN STATION :   13 OR 18 NIEDERGRUENEWALD

  • By plane

    LUXEMBOURG FINDEL At 7km / 4.38 miles - Shuttle paying

  • By train

    LUXEMBOURG GARE CENTRALE At 5km / 3.11 miles

GPS :49.621782, 6.145345

Our accommodations

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

SUPERIOR ROOM, 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 1 King Bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

MAGNIFIQUE ROOM, 1 King Bed, High Floor

  • Max. number of persons: 3
  • Area: From 37

PREMIUM LUXURY - top floor, courtesy full minibar, Nespresso, early checkin, late checkout

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

JUNIOR SUITE, 1 King Bed, Large Working Space

  • Max. number of persons: 3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

PRESTIGE SUITE, 1 King Bed, Separated Living Room

  • Max. number of persons: 3
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

ORO E ARGENTO

Type of cuisine: Gourmet

Fine Italian cuisine is the focus of this award-winning Luxembourg restaurant. Traditional dishes like risotto with squid and fresh herbs are paired with fine Italian wines and served by native Italian staff in a regal Venetian dining room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE STUBLI

Type of cuisine: Regional

Ornate carved wood and warm lighting are the backdrop to this comfortable space, inspired by a Black Forest chalet. Hearty, traditional Luxembourg dishes feature ingredients sourced from regional producers; complement your meal with a fine wine or beer.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIXTYFOUR°

Photo non contractuelle / Strictly non binding

A wide selection of malt whiskies and oriental teas are served alongside cocktails, beer, and wine in this chic and inviting Luxembourg bar. Accompany your drink of choice with a Caesar salad, burger, or light bite from the chef's seasonal menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HAVANA LOUNGE

Photo non contractuelle / Strictly non binding

Enter this stately mélange of dark wood, leather, and nautical touches and select from an expansive menu of fine cigars with the help of expert staff. Sip a specialty rum or cognac, served solo or as a pleasurable accompaniment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 525

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,465 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,210 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

EVerything was good, but the room was cold

Customer review rating 4.6/5

Paweł Business - 17/01/2020 Confirmed reviews ALL

top quality service except for the A/C. No matter what temperature was set it was only making the room colder.

Dear Mr. Pawel, First of all we thank you for taking the time to give us your feedback on your stay and for choosing Sofitel Luxembourg Europe. We are delighted to hear that your stay has lived up to your expectations. However, we are sorry that you felt uncomfortable with the temperature in your room. We can ensure that we will look into this issue and make sure it will not happen again. Your satisfaction is the best reward we can receive. We hope to have the chance to welcome you again and to take up the challenge of offering you an even more enjoyable stay. Sofitel Luxembourg Europe Fernando López Lens, General Manager

Comfortable and enjoyable stay

Customer review rating 4.6/5

Philip W. Families - 07/01/2020 Confirmed reviews ALL

Staying at Sofitel was a pleasureable experience. The rooms were clean and comfortable and any issues I had during my stay were dealt with quickly by attentive staff. The hotel is in a great location on the right side of the city to the airport and very close to the new tram system which enables quick and easy transport into the city. Thoroughly recommended!

Dear Philip W., Thank you for kindly taking your time and wishing to share your experience with Sofitel Luxembourg Europe. We are honored to receive such kind comments regarding our hotel. We are thrilled to learn that you have enjoyed hotel’s facilities as well as our convenient location next to public transportation, which makes it easier to visit our Luxembourg City. Our “Ambassadors” always try to provide the best service, so you can feel welcome and at home. We are overjoyed that we made your stay with us so pleasant. We sincerely hope you can give us another opportunity to welcome you back, so we can give you a fantastic experience and unforgettable memories. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Excellent

Customer review rating 4.6/5

R. Couples - 03/01/2020 Confirmed reviews ALL

Excellent

Cher Monsieur R., Nous souhaitons vous remercier pour cet éloge à la suite de votre séjour au Sofitel Luxembourg Europe. Nous sommes sincèrement touchés par ce simple mot "excellent" qui résumé à lui seul la qualité de séjour que nous souhaitons offrir à chacun de nos invités. En effet, votre satisfaction est le résultat du travail que nous effectuons avec plaisir jour après jour. Nous ne manquerons pas de partager votre retour avec nos "Ambassadeurs", je suis sûr que celui-ci nous apportera une motivation supplémentaire afin de continuer à encore nous améliorer. Nous espérons vous accueillir dans un futur proche pour un autre merveilleux séjour. Bien chaleureusement, Fernando López Lens Directeur Général Sofitel Luxembourg Europe

Quite good with a few unexpected perks

Customer review rating 4.6/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

At times the staff were rather unfriendly. Otherwise the stay was good overall

Dear Sir, We would like to thank you for have taken the time to write us this feedback concerning your recent stay at Sofitel Luxembourg Europe. Indeed, it is always pleasant for us to receive good review. However, we are truly sorry that the communication with our waiters at our restaurant did not met your expectations. This is an isolated problem, but we will take steps to prevent this kind of problem in the future. We will share your comments with our "Ambassadeurs" to encourage them to continue to strive to improve the quality of our services. We look forward to welcome you again for another stay even better than the previous one. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Christmas Staycation

Customer review rating 4.6/5

Anonymous Families - 01/01/2020 Confirmed reviews ALL

The staff were friendly and accommodating. All of our requests were provided on time. We also availed the Christmas Eve Dinner provided in the hotel. Unfortunately, the food was below our expectation and the ambiance didn’t embody the Christmas vibe we were hoping for.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback, indeed your satisfaction is the best reward for our "Ambassadeurs". However, we are truly saddened to read that the Christmas Eve Dinner did not met your expectations. We will investigate to better understand what has not been so that it does not happen again in the future. We are hoping to welcome you again soon for another stay even better than the previous one. Kind regards, Fernando Lòpez Lens General Manager Sofitel Luxembourg Europe

Super

Customer review rating 4.6/5

Bumsu K. Solo - 31/12/2019 Confirmed reviews ALL

Valuable for the price

Dear Mister Bumsu K., We would like to thank you for have taken the time to write us this review following your stay at Sofitel Luxembourg. It is always pleasant for us to receive such warm comments, especially from someone who knows Accor hotels as well. At Sofitel, we are committed to ensuring that each of our guests has the best possible time and leaves with lots of good memories. We hope to have the joy to welcome you again in the near future for another perfect stay. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe
Customer review rating 4.6/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

Very clean, extremely friendly staff and good service, parking area slightly difficult to find due to several construction sites

Dear Sir, First of all, we would like to thank you for your comments concerning your recent stay at Sofitel Luxembourg Europe. It is always a pleasure to receive good comments like yours. Indeed your satisfaction is the best reward for us. However, we apologize that you found the access difficult because of the works around the hotel. We understand your point of view and are happy that in a few months it will be completely finished. We hope to have the opportunity to welcome you again soon for another stay even better than the previous one. Best regards, Fernando López Lens Directeur Général Sofitel Luxembourg Europe

Very satisfied

Customer review rating 4.6/5

Nick F. Couples - 30/12/2019 Confirmed reviews ALL

Excellent

Dear Nick F., Thank you for taking your time and wishing to share with us your opinion about Sofitel Luxembourg Europe. We are so pleased that you had an excellent stay with us. It is an honor to receive a perfect review like yours. Your happiness is our priority. Thank you again for sharing your experience, and we hope your next visit with us will be as pleasant as the previous one. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Very well designed business hotel on Kurchberg

Customer review rating 4.6/5

Yves Business - 28/12/2019 Confirmed reviews ALL

Very nice room, super design, high quality, good bar, excellent restaurant, very good breakfast

Dear Yves, Thank you for taking your time and sharing with us your comments about your stay at Sofitel Luxembourg Europe. We are overjoyed that your stay with us was so pleasant and that you liked our amenities and facilities. We always strive to give you comfort and want to make sure that you feel at home. Which is why we would like to thank you for complementing our “Ambassadors” and letting us know how happy you were with their service, your kind words are the best reward. We sincerely hope that you can give us another opportunity to welcome you back, so we can give you a wonderful experience. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Friendly staff and nice room

Customer review rating 4.6/5

行. Friends - 27/12/2019 Confirmed reviews ALL

Generally it is very nice though all around hotel is under construction, since the whole Luxembourg looks like big construction work shop.

Dear 行., Thank you for taking your time and sharing with us your comments about Sofitel Luxembourg Europe. We are pleased to learn that your experience was to your satisfaction. Thank you for letting us know that you were happy with our service. And of course, we understand that the construction around the hotel is uncomfortable and we would like to extend our apologies for the inconvenience. We sincerely hope that when all the works are done, we can make sure that you can receive the best service in the best environment. We sincerely hope that you can give us another opportunity to welcome you back, so we can give you a beautiful experience. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

A hotel with a wow factor!!

TripAdvisor rating 4.5/5

Dirk S Couples - 26/12/2019 TripAdvisor review

It's always a tradition for us to stay in an excellent hotel in Luxembourg for the past yrs. This year, with the renovated set-up of the guest room, it made our stay more pleasurable! Too bad we can only stay for one night though, if not for an urgent car maintenance the following day, we would have stayed for 2 nights. Front desk staff were as usual veeeery helpful, attentive and very friendly! Chapeau! Breakfast staff too are accommodating, noticed a change in the placement of the cooked food, from large containers to small cocotte-like pots. Perhaps to minimize 'gaspillage?' Anyhow, to stay in Sofitel Hotel is all the time very pleasant - large stylish clean room, comfy bed - the only downside is the uneven inner mattress, nice/clean bathroom with a separate toilet room, a convenient/practical arrangement! Hopeful to finally see the new reception area and lobby in 2020 perhaps!

Dear Mr. Dirk S., First of all, we would like to thank you for have taken a part of your precious time to write us this review following your stay at Sofitel Luxembourg Europe. Indeed, we are always thrilled to read that one of our guest had an excellent stay with us. As you mentionned, our "Ambassadeurs" are everytime helpful and friendly. For us, it is not a simple job but a passion of sharing our hapiness and our love of this hotel. We will not fail to share your review with our teams, I am sure this one will serve as an additional motivation to continue to strive to improve the quality of our services. We are looking forward to welcome you again soon for another stay even better than the previous one. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

quiet and comfortable

Customer review rating 4.6/5

Ben Couples - 24/12/2019 Confirmed reviews ALL

I wish there was more amenities in the room, like a toothbrush

Dear Sir, We very much appreciate your review regarding your recent stay at the Sofitel Luxembourg Europe. We are very happy to read that you had a pleasant, calm and comfortable stay. Indeed, it is always a pleasure for us to read that our customers have appreciated the quality of our service and our equipment. We will of course take into account your remarks concerning the amenities in the room. We want to provide you a stay which will meet your expectations. We wish you a Merry Christmas and hope to have the opportunity to welcome you back soon for another stay even better than the previous one. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

great (too short) stay at this Great hotel at Luxembourg Kirchberg

Customer review rating 4.6/5

Philippe J. Business - 23/12/2019 Confirmed reviews ALL

I've recently spent a night at the Sofitel Europe. It was a short but very pleasant experience. the room was large and quite comfortable with both a shower stall and a bathtub (too rare a luxury in Europe). the staff was efficient and kind. I have a light diner at the bar and that was a pleasant experience as well.

Dear Philippe J., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure for us to receive such good comments, especially from a Gold member of our ALL loyalty program. In fact, we strive to offer you the best possible quality of food and service in each of our restaurants or bars. However, in order to continue to improve the quality of our check-in we would like to understand what has not been effecient enough for you. We can be reached at h1… We wish you a merry Christmas and hope to welcome you again soon for another stay even better than the previous one. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Good

Customer review rating 4.6/5

Theo Business - 23/12/2019 Confirmed reviews ALL

Fine hotel to stay but this time the temperature in the room was to high (24 degrees) and I was not able to get it down. I mentioned it to the reception after the first night but when I came back in the evening it was still the same.

Dear Sir, We would like to thank you for your comments following your stay at Sofitel Luxembourg Europe. We are happy to read that you enjoyed this stay in our hotel. However, we apologize for the inconvenience caused by our air conditioning system. This is an isolated incident which should not have happened. We have already added a note in your profile so that for your next stay the room will be at 21°c. We hope to have the chance to welcome you again in order to regain your confidence and offer you a stay that will exceed your expectations. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Consistently good but there’s room to make it even better!

Customer review rating 4.6/5

Recent S. Business - 21/12/2019 Confirmed reviews ALL

I always felt welcome every time I s.. The room is kept clean and to a high standard. I would say an area for improvement is the breakfast. For the price is quality is very average and just doesn’t bring excitement. Definitely need to make better cooked eggs!

Dear Madam, We very much appreciate your comments regarding your s. at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback even more from a regular guest like you. However, we are sad to read that our breakfast did not lived up your expectations, and we want to apologies. We will take your remarks into account to continue to improve the overall quality of our breakfast. We already looking forward to welcome you back soon for another s. even better than the previous one. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Amazing has become what we expect and the staff never fail to disappoint

Customer review rating 4.6/5

Nick K. S. Business - 20/12/2019 Confirmed reviews ALL

AMAZING. Fantastic experience as always not only feel privileged as a frequent guest but actually feels like be welcomed home which is fantastic for a frequent traveler. Whenever I can stay at Sofitel Europe luxembourg "in Budget permitting" and not full up it will be my number one choice. Really Appreciate as well the Christmas touch by Maxime this year who has done an amazing job in his Guest relations role. As always not a great enough memory to mention every member of staff but they all make our stays special and far more practical and easy which is the number one challenge of a frequent traveler.

Dear Nick Kent S., We are sincerely delighted to receive these praises following your last stay at the Sofitel Luxembourg Europe. We are touched by your words, indeed, we work day after day in order to offer you a service of a quality that exceeds your expectations. During each of your visits we are happy to welcome you and want to do better than the previous time. Your opinion was shared with all of our ambassadors who welcomed you throughout this wonderful year. We wish you a merry Christmas and a Happy New Year, and hope to welcome you next year for other wonderful stays. Warmly, Fernando López Lens General Manager Sofitel Luxembourg Europe

A very comfortable, accommodating, and friendly hotel.

Customer review rating 4.6/5

Lyn A. Couples - 17/12/2019 Confirmed reviews ALL

Hotel easy to find after driving several hours to Luxembourg, help with luggage before we arrived at front entrance (50mtr walk from car park area), warm & friendly greeting by all staff. A great way to start our two night stay for a brief part of a long holiday overseas! Room was very comfortable and spacious, and the bed was divine to sleep in!

Dear Lyn A., Thank you for taking your time and sharing with us your feedback about your stay at Sofitel Luxembourg Europe. We are overjoyed that your stay with us was so pleasant and that you found our hotel conveniently located. Thank you for complementing our facilities and spaciousness of the rooms. We always strive to give you comfort and want to make sure that you feel at home. Which is why we would like to thank you for complementing our “Ambassadors” and letting us know how happy you were with their service, your kind words are the best reward. We sincerely hope that you can give us another opportunity to welcome you back, so we can give you a wonderful experience. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Top quality like SOFITEL

Customer review rating 4.6/5

Charlotte Business - 16/12/2019 Confirmed reviews ALL

Excellent stay, very good service, great room and quality amenities, awesome bed and great bathroom

Dear Charlotte, Thank you for taking your time and sharing with us your comments about your stay at Sofitel Luxembourg Europe. We are overjoyed that your stay with us was so pleasant and that you liked our amenities and facilities. We always strive to give you comfort and want to make sure that you feel at home. Which is why we would like to thank you for complementing our “Ambassadors” and letting us know how happy you were with their service, your kind words are the best reward. We sincerely hope that you can give us another opportunity to welcome you back, so we can give you a wonderful experience. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

A very good experience

Customer review rating 4.6/5

Andrew C. Business - 15/12/2019 Confirmed reviews ALL

Staff are very professional and helpful. My room is always at a high standard.

Dear Sir Andrew C., We would like to thank you for sharing your last experience at Sofitel Luxembourg Europe. It is always a pleasure to receive such warm feedback even more from a loyal guest to Accor hotels. Indeed, your satisfaction is our priority. Our team is still here to help you all along your moment with us. We hope to have the joy to welcome you again for another wonderful stay. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Very comfortable and easy

Customer review rating 4.6/5

Aa Business - 13/12/2019 Confirmed reviews ALL

The rooms were very well organised and decorated which gave it a peaceful feeling - The staff were all very nice and provided great service.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe
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