Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,434 reviews

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Description

Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,434 reviews

TripAdvisor Rating  4.5/5  1,298 reviews

Certificate of excellence 2024

Very good hotel, service not up to standard

Customer review rating 4.0/5

Wim R. Couples - Confirmed reviews ALL

The hotel is very nice but the service is not up to standard , especially the breakfast restaurant and housekeeping. An exception is the concierge, he was very good and helpful. The location is very convenient.

Dear Mr. R. Thank you for your nice feedback in regards to your recent stay at the Sofitel Luxembourg Europe. We highly appreciate your nice words and we shared your compliments already with our concierge. We are truly sorry for the deception with our staff and we will re-enforce our service standards in order to improve the expierence for our distinguished guests. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

The best hotel

Customer review rating 5.0/5

Anna T. Solo - Confirmed reviews ALL

This hotel is the best, for the room amenities, service and price. The staff is incredibly friendly! The gym is well equipped and always clean. The beds are very soft

Thank you Mrs. T. for your excellent rating in regards to your recent stay at the Sofitel Europe. We highly appreciate it. Especially your compliments on our friendly staff are really nice. We hope having soon the pleasure of welcoming you back with us. Best regards Fernando Lopez Lens Area General Manager Sofitels in Luxembourg

Great staff made the great experience

Customer review rating 5.0/5

Kam Business - Confirmed reviews ALL

Very welcomed, polite and professional receptionist made the stay a great experience

Dear Kam Thank you for your wonderful words in regards to your recent stay at the Sofitel Luxembourg Europe. We highly appreciate your compliments on our staff as we are taking pride in their daily work, offering our guests the best hospitality service. It is a true pleasure reading in your comments that your had a great expierence. We will share your compliments among our staff and we would be delighted having soon the pleasure of welcoming you back with us. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Great stay

Customer review rating 4.5/5

Anand Business - Confirmed reviews ALL

Lovely stay as always. Exceptionally clean & comfortable rooms.

Dear M P. Thank you for your nice feedback and your wonderful words on your recent stay at the Sofitel Luxembourg Europe. Your compliments on our cleanliness is highly appreciated as it proofs the daily hard and dedicated work of our housekeeping team, offering the best hospitality service for our guests. We would be delighted welcoming you soon back with us. Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Great staff, great location, great rooms

Customer review rating 4.5/5

Tininha79 Couples - Confirmed reviews ALL

We were pleasantly surprised with a room upgrade right upon arrival. The staff is very friendly and helpful. The hotel is within walking distance of public transportation and the room was lovely. We were very happy with our choice of hotel for this trip

Dear Mrs. J. Thank you for your wonderful feedback in regards to your recent stay at the Sofitel Luxembourg Europe. It is a great pleasure receiving such wonderful words, especially on our friendly staff. We will share your comments among our team and we would be delighted having the pleasure of welcoming you soon back with us. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

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Other web-users rate our hotel

  • 298 reviews 8.8/10 Location
  • 581 reviews 9.2/10 Room
  • 747 reviews 9.5/10 Service
  • 9 reviews 10/10 WiFi
  • 314 reviews 8.8/10 Comfort
  • 239 reviews 8.3/10 Breakfast
  • 167 reviews 9.6/10 Vibe
  • 161 reviews 9.7/10 Cleanliness

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