Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,401 reviews

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Description

Hotel extras

  • Exceptional architecture

  • Direct access to public transportation to city highlights

  • Covered parking

  • Local produce restaurant, Italian restaurant and lounge bar

  • 24/7 room service, reception and fitness center

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,401 reviews

TripAdvisor Rating  4.5/5  1,310 reviews

Certificate of excellence 2024

Very pleasent stay

Customer review rating 5.0/5

Raluca Business - Confirmed reviews ALL

Very pleasent stay, room well furnished and I had everything I needed

Thank you Raluca for your excellent rating and wonderful comments in regards to your recent stay at the Sofitel Europe. We highly appreciate it. It was a pleasure for us welcoming you with us. We hope having soon the pleasure of welcoming you back with us. Merry Christmas. Best regards, Fernando Lopez Lens Area General Manager Sofitels in Luxembourg

Cosy stay

Customer review rating 4.5/5

Yasminb Business - Confirmed reviews ALL

The staff are so welcoming and helpful. The room is comfortable with all necessary items

Thank you Yasmina for your excellent rating and wonderful comments in regards to your recent stay at the Sofitel Europe. We highly appreciate it and shared your compliments with our team already. It was a pleasure for us welcoming you with us. We hope having soon the pleasure of welcoming you back with us. Merry Christmas. Best regards, Fernando Lopez Lens Area General Manager Sofitels in Luxembourg

Cannot praise this hotel enough, great staff, great location and so much free stuff!

TripAdvisor rating 5.0/5

MissRP95 Families - TripAdvisor review

Firstly, I want to praise Kasia and Mohamed at the front desk who were amazing. They were so kind and helpful and just overall lovely to speak to, you could have an actual conversation with them. They really made our stay great. They gave us a lot of great information, where to go, what to see and helpful us many times we had issues with our room keys. I'm so glad I chose this hotel, it truly lives up to its 5 Star standard. Usually drinks from the minibar aren't free, but here it was and not only was it free but it was also topped up for free. You usually only get that at all inclusive resorts. We were also given chocolates and tea by the housekeepers which was appreciated. In the lobby there's a coffee machine as well as juices and water you can help yourself to. There was even a bottle of bubbly with champagne flutes outside the bar... we didn't have any but I think it was free also. And that's not all, we booked a room only but decided on the day to have breakfast in the hotel as it didn't seem very expensive and to our delighted surprise found out the breakfast was included as part of our stay. I think we may have been upgraded on arrival but I was a bit distracted I didn't hear it. There was also free cake things at restaurant that you could help yourself to as well. So much free stuff! Now onto my favourite thing. This hotel has the BEST rainfall shower EVER! I've never had a more relaxing shower, I didn't want to get out. The temperature and pressure were pefect and it was so easy to use. Usually using a different shower can be struggle to turn it on and get it just right but here you just push a button. This hotel is also in a great location, you can take the tram from the train station and it will take you to the stop Philharmonie / Mudam which is just a short 2 min walk to the hotel. It's also near the Philharmonie Luxembourg concert hall and the Infinity Shopping Centre. Take the same tram line 5 stops to Hamilius and you'll be at the Christmas Markets. My next visit to Luxembourg, I will definitely be choosing this hotel.

Dear MissRP95, Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a fantastic experience at our hotel. Kasia and Mohamed will be so happy to know that their kindness and helpfulness made a positive impact on your stay – they truly go above and beyond to ensure our guests feel at home. We’re also glad that you enjoyed the many complimentary perks we offer, from the minibar and chocolates to the breakfast surprise and free refreshments in the lobby. It’s always our aim to offer more than what’s expected, and we’re happy to hear that it added to your overall experience. Your kind words about our rainfall shower mean a lot to us! We’re so pleased you found it so relaxing and easy to use – comfort is one of our top priorities, and we’re glad it made such a difference in your stay. Thank you for highlighting our great location as well. We love that our guests can easily explore the best of Luxembourg with such convenient transport options and nearby attractions. We look forward to welcoming you back on your next visit to Luxembourg, and we can't wait to make your next stay just as memorable! Warm regards and Merry Christmas, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Great stay

Customer review rating 5.0/5

Drew Families - Confirmed reviews ALL

Very enjoyable - friendly staff, quiet & hotel is centrally located.

Thank you Drew for your excellent rating in regards to your recent stay at the Sofitel Europe. We highly appreciate it. It was a pleasure for us welcoming you with us. We hope having soon the pleasure of welcoming you back with us. Merry Christmas. Best regards, Fernando Lopez Lens Area General Manager Sofitels in Luxembourg

Friendly Staff, good location, very comfortable rooms.

Customer review rating 4.5/5

Iman A. B. Families - Confirmed reviews ALL

Excellent service and very friendly staff who try to meet all your needs>

Thank you Iman for your excellent rating in regards to your recent stay at the Sofitel Europe. We highly appreciate it. It was a pleasure for us welcoming you with us. We hope having soon the pleasure of welcoming you back with us. Merry Christmas. Best regards, Fernando Lopez Lens Area General Manager Sofitels in Luxembourg

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Other web-users rate our hotel

  • 309 reviews 8.7/10 Location
  • 605 reviews 9.3/10 Room
  • 760 reviews 9.6/10 Service
  • 8 reviews 8.5/10 WiFi
  • 335 reviews 9.2/10 Comfort
  • 256 reviews 8.6/10 Breakfast
  • 177 reviews 9.5/10 Vibe
  • 168 reviews 8.6/10 Food

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