Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,505 reviews

Sofitel Luxembourg Europe - Image 1
Sofitel Luxembourg Europe - Image 2
Sofitel Luxembourg Europe - Image 3
Sofitel Luxembourg Europe - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,505 reviews

TripAdvisor Rating  4.5/5  1,285 reviews

Certificate of excellence 2023

Great Hotel in Lux City

TripAdvisor rating 5.0/5

AaronS0421 Couples - TripAdvisor review

Overall we had an excellent stay at this hotel. The room was a bit on the larger size compared to other European hotels and everything was on point. The hotel itself seemed a bit quiet and low key. Not in a bad way but just noticeable. As far as location it is most definitely outside the heavily trafficked areas of the city. That said, the city rail tram stops within a 5min walk of the front door. If you’re craving being in the middle of everything then this is not for you. But if you want newer and quieter then this is a great choice. One other tip-while this is in a much newer section of town, if you look closer you can find good restaurants and stores within a short tram ride. If we do return to Lux City this will be our choice.

Perfect

Customer review rating 5.0/5

Alexia Couples - Confirmed reviews ALL

Super welcoming and professional, + rooms are very spacious and clean I recommend 200% this hôtel

Dear Madam, We would like to thank you for your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. We will share your comments with our team, in particular with our amazing Kasia from the front desk team. We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Comfortable

Customer review rating 4.5/5

Lindsay R. Business - Confirmed reviews ALL

It was great. A shame the restaurant wasn't open and I would have liked some English Breakfast tea in the room but otherwise great.

Dear Madam R., We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are glad to read that you enjoyed your stay with us. However, we are saddened to read that our catering offer has not met your expectations. Indeed, on Sundays our restaurants are closed but the bar of course serves to eat. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

We booked a large group to stay at the Sofitel Luxembourg Europe for a conference. In the lead up to organsing the event the event I worked with Marvin who was extremely helpful, professional and made working with the Sofitel very easy.

Dear Madam, We would like to thank you for taking some of your precious time to tell us about your recent experience at the Sofitel Luxembourg Europe. We are sincerely pleased to read that you and the members of your group had a wonderful time with us. Indeed, our teams work hard day after day to make your stay easier so that you can concentrate on your conferences. We will share your compliments in particular with Marvin, as they will provide us with additional motivation to continue to improve the quality of our services. We look forward to welcoming you in the near future and remain at your disposal to organise your next event in Luxembourg. Kind regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Good stay

Customer review rating 4.5/5

Nadia Business - Confirmed reviews ALL

Good stay. Breakfast service is good for early breakfast but poor attention to guests from 10am to 10:30am service. I was not even offered a menu when I arrived at 10:20am and buffet food was cold and mostly gone.

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are pleased to hear that you enjoyed your stay with us, however we are very sorry to hear that the breakfast did not live up to your expectations. Indeed, what you describe is absolutely not the quality of service that we wish to offer, rest assured that we will do what is necessary so that this does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

In partnership with TripAdvisor

Other web-users rate our hotel

  • 279 reviews 8.9/10 Location
  • 587 reviews 9.3/10 Room
  • 780 reviews 9.6/10 Service
  • 15 reviews 9.3/10 WiFi
  • 317 reviews 8.8/10 Comfort
  • 245 reviews 8.9/10 Breakfast
  • 175 reviews 9.4/10 Vibe
  • 161 reviews 9.7/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Luxembourg