Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,217 reviews

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6, Rue du Fort Niedergruenewald, Plateau de Kirchberg, 2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional architecture

  • Direct access to public transportation to city highlights

  • Covered parking

  • Local produce restaurant, Italian restaurant and lounge bar

  • 24/7 room service, reception and fitness center

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Telephone
Fax +352 42 50 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,217 reviews

Customer review rating 4.5/5

Kaisa G. Friends - Confirmed reviews ALL

Lovely quiet room with everything needed for a nice stay. Easy to get to from the airport with the team. Good breakfast and dinners.

Dear G., Thank you for taking the time to share your recent experience with us. We are delighted to learn that you appreciated the serenity and comfort of your room, as well as the ease of access from the airport. Ensuring a seamless and refined arrival experience for our guests is of utmost importance to us. We are equally pleased that our breakfast and dinner offerings met your expectations. Your kind remarks are a true testament to the dedication of our culinary and service teams, who strive to deliver excellence at every moment. We would be honored to welcome you back and to provide you once again with an exceptional and memorable stay. Kind regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Customer review rating 5.0/5

Joseph C. Friends - Confirmed reviews ALL

Very good

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Customer review rating 4.0/5

Daphne V. Couples - Confirmed reviews ALL

The room and the hotel were very nice and clean. Very nice ambience and good reception. Beds were very comfortable. My husband normally has back pain in most hotels but not here. The room was very spacious. Only remark is about the temperature in the room. It was 24,5 degrees in the room and no way to cool it down, other than opening te windows. In combination with the synthetic duvet it was so hot we did not sleep very much the first night. The second night was ok, we shut down the ventilator (which we could put on 18 all we wanted but did nothing but blow hot air) and opened the windows the whole day.

Dear Ms. V., Thank you very much for your detailed feedback and for sharing your experience with us. We are delighted to hear that you enjoyed the cleanliness, ambience, and comfort of our hotel and rooms, and that your husband was able to rest well without back discomfort. We would like to extend our apologies with the room temperature on your first night. Your comments regarding the heating and ventilation have been noted, and we will review them to see how we can improve the comfort for our guests in the future. We truly appreciate your feedback and hope to welcome you back for an even more comfortable stay. Kind regards, Fernando Lopez Lens Area General Manager in Sofitel Hotels in Luxembourg

Customer review rating 4.0/5

Karl I. Friends - Confirmed reviews ALL

Was a good one Only things i can say - expensive bar and slow check in process - but room and Bf excellent

Dear Mr. I. Thank you for your kind feedback—we’re delighted to hear that you enjoyed the room and breakfast. We also appreciate your valuable feedback regarding the bar prices and the check-in process. Please accept our apologies for any inconvenience caused. We understand that during periods of large group check-ins, waiting times can occasionally be unintentionally extended while providing our utmost attention to every guest. Your feedback is very important to us, and we will certainly review these aspects to improve the overall guest experience. We hope to have the pleasure of welcoming you back again soon. Kind regards, Fernando Lopez Lens Area General Manager in Sofitel Hotels in Luxembourg

Customer review rating 5.0/5

Jean-francois Z. Business - Confirmed reviews ALL

Fantastic as usual

Dear Mr. Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Other web-users rate our hotel

  • 286 reviews 9.1/10 Location
  • 532 reviews 9.2/10 Room
  • 607 reviews 9.4/10 Service
  • 305 reviews 9/10 Comfort
  • 226 reviews 8.5/10 Breakfast
  • 159 reviews 9.7/10 Cleanliness
  • 156 reviews 9.6/10 Vibe
  • 153 reviews 8.4/10 Food

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