Sofitel Luxembourg Europe

Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.7/5 880 reviews

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Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

ALLSAFE approved hotel

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, satellite/cable TV and full 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  880 reviews

TripAdvisor Rating  4.5/5  1,258 reviews

Simply excellent

Customer review rating 5.0/5

Sophia K. Business - Confirmed reviews ALL

Clean, elegant, comfortable, friendly staff, taste food, modern and fresh twist

Dear Mrs. K., We very much appreciate your comments regarding your recent stay at Sofitel Luxembourg Europe. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Best regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Fantastic staff

Customer review rating 5.0/5

James M. Business - Confirmed reviews ALL

The staff, especially at check in, were extremely helpful and welcoming.

Dear Sir, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Well located and amazing service

Customer review rating 4.5/5

Michal Business - Confirmed reviews ALL

I stayed several times in Novotel, Novotel Suite, Mercure and other hotel chains, however level of service provided by staff of Sofitel Europe hotel impressed. In case I have the option to return to LUX, I will strongly consider staying in Sofitel Europe.

Dear Sir, Thank you for taking some of your precious time to share with us your recent experience during your stay at the Sofitel Luxembourg Europe. We are delighted to read that you had a wonderful stay with us. Indeed, the service we offer is of the highest quality because for our staff your satisfaction is the greatest reward we can receive. We will share your compliments with our staff and in particular with Mohammed (whom we recognised thanks to your description), these will give us an additional motivation to strive to improve the quality of our services. We hope to have the pleasure of welcoming you during your next visit to Luxembourg and remain at your entire disposal to organise it. Kindest regards, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Good stay

Customer review rating 3.5/5

Karolien Business - Confirmed reviews ALL

It was a good stay. The breakfast was delicious.

Dear Madam, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. We will share your comments with our team. This is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Easy to be comfortable and rested

Customer review rating 4.5/5

Dino Business - Confirmed reviews ALL

Spotless and spacious room. Very nice linens. Wonderful bath. Beautiful lobby that was well staffed. I travel a bit for work. This facility is a bit better that what I'm usually experience.

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

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Other web-users rate our hotel

  • 159 reviews 8.7/10 Location
  • 364 reviews 9.3/10 Room
  • 487 reviews 9.7/10 Service
  • 17 reviews 7.8/10 WiFi
  • 196 reviews 9.1/10 Comfort
  • 159 reviews 8.2/10 Breakfast
  • 108 reviews 7.5/10 Food
  • 105 reviews 9.4/10 Cleanliness

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