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Sofitel Luxembourg Europe Hotel 5 stars

Customer review rating 4.6/5 5,676 reviews

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Sofitel Luxembourg Europe
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+ 21 Services
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Room 1

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Children's age

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Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • LUXEMBOURG FINDELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergrunewald
Quartier Européen Nord
Plateau de Kirchberg
2015
luxembourg
luxembourg

Tel: +352437761

Fax: (+352)425091

Check-in from 14h00

Check out up to 12h00

  • Luxtram :  Parlement Europée

  • By plane

    LUXEMBOURG FINDEL At 7km / 4.38 miles - Shuttle paying

  • By train

    LUXEMBOURG GARE CENTRALE At 5km / 3.11 miles

GPS :49.621782, 6.145345

Our accommodation(s)

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, satellite/cable TV and full 24-hour room service.

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Shoe polisher(...)

SUPERIOR ROOM, 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 1 King Bed

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 2 Twin Beds

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)

MAGNIFIQUE ROOM, 1 King Bed, High Floor

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft

PREMIUM LUXURY - top floor, courtesy full minibar, Nespresso, early checkin, late checkout

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

ORO E ARGENTO

Type of cuisine: Gourmet

Fine Italian cuisine is honoured in this award-winning restaurant. Traditional dishes like risotto with squid and fresh herbs are paired with the finest Italian wines and served by native Italian staff in an elegant Venetian dining room.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE STUBLI

Type of cuisine: Regional

Carved wood and warm lighting are the backdrop to this comfortable space, inspired by a Black Forest chalet. Traditional Luxembourg cuisine features ingredients sourced from regional producers. A regional wine or beer will perfectly pair with your menu.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIXTYFOUR°

Non contractual photo

A wide selection of malt whiskies and oriental teas are served alongside cocktails, beer, and wine in this chic and inviting Luxembourg bar. Accompany your drink of choice with a Caesar salad, burger, or light bite from the chef's seasonal menu.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 525 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,676 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,229 reviews

Everything was excellent

Customer review rating 4.6/5

Laura Business - 16/10/2020 Confirmed reviews ALL

Everything was excellent: breakfast , the room, location, reception, employees. Restaurant ..

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive such positive feedback. We are committed to making the quality of our service perfect and irreproachable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Very Quiet

Customer review rating 4.6/5

Visitor F. U. Couples - 13/10/2020 Confirmed reviews ALL

It was very quiet at the hotel. No problem was encountered other than it was very difficult to find the hotel even with the Google navigation. Breakfast is on the expensive side at 31 Euro per person and just of average quality. No room service and dinner were available, but there are some good restaurants nearby.

Dear Mrs, We would like to thank you for have taken of your precious time to write us this review following your stay at Sofitel Luxembourg Europe. We are delighted to read that overall you had a pleasant stay. However, we are sorry to read that the quality of the breakfast did not meet your expectations. We will take the necessary measures to ensure that this does not happen again. We hope to have the chance to welcome you again in the near future. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe
Customer review rating 4.6/5

Jla Business - 12/10/2020 Confirmed reviews ALL

The hotel is very clean and bedrooms comfortable. However i was really surprised and disappointed that ALL bars and restaurants of the hotel were closed. Impossible to get a coffee/class of coke when i arrive on sunday evening, which is really crazy.

Dear Mrs., Thank you for taking some of your precious time to share with us your recent experience at Sofitel Luxembourg Europe. We are delighted to read that you enjoyed the comfort of our bedding and the cleanliness of our hotel. However, we are sincerely sorry that the fact that our bar and restaurants are closed on Sundays has had a negative impact on your stay. Our colleague at the reception will always be happy to inform you about open restaurants around our hotel. We hope to have the opportunity to welcome you in the near future for another wonderful stay. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

very good stay

Customer review rating 4.6/5

Christian O. N. Business - 10/10/2020 Confirmed reviews ALL

everything very clean, nice room, staff very friendly and efficient

Dear Christian N., We would like to thank you for your amazing comments following your stay with us. We could not be happier to read such amazing comments, I will make sure to pass on your very kind words onto our Ambassadors. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Good stay

Customer review rating 4.6/5

Arun S. Families - 01/10/2020 Confirmed reviews ALL

Very pleasant staff and helpful

Dear Mr. S., We would like to truly thank you for taking a moment out of your precious time to answer our survey. We could not be happier to read such amazing comments, I will make sure to pass on your very kind words onto our Ambassadors. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Fantastic service

Customer review rating 4.6/5

William H. Couples - 28/09/2020 Confirmed reviews ALL

We are very happy with our stay at this luxurious, but priceworthy, hotel. The service was fantastic and the staff were super nice. During our stay at the hotel I proposed to my girlfriend (she said yes :D ) and we couldn't have had a better hotel to stay at during these important days of our life!

Dear Sir, Thank you for sharing with us your recent experience at Sofitel Luxembourg Europe. We couldn't be happier to learn that your girlfriend is about to become your wife. Indeed, we were keen to offer you the best possible service in order to make your stay magical and wonderful. We hope to welcome you so that we can celebrate your wedding anniversary together. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Well located - good stay

Customer review rating 4.6/5

Anonymous Business - 06/08/2020 Confirmed reviews ALL

well located hotel with friendly staff + nice rooms Great breakfast & restaurants

Dear Sir, We would like to truly thank you for taking a moment out of your precious time to answer our survey. We could not be happier to read such amazing comments, I will make sure to pass on your very kind words onto our Ambassadors. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe
Customer review rating 4.6/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

I really enjoyed my last stay in Luxembourg. Everything was perfect - as during my previous visits in Sofitel Europe.

Dear Mrs., Thank you very much to taking the time to share this wonderful comments with us. We are thrilled that you thoroughly enjoyed this other time here at Sofitel Luxembourg Europe. Our Ambassadors will be delighted to know that they made your stay so special. We hope that we will have the opportunity to welcome you back in the future, and please do not hesitate to contact us should you have any queries. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe
Customer review rating 4.6/5

Gerard Business - 16/03/2020 Confirmed reviews ALL

Eveything OK, except the bad internet at the room. I could not make VPN connection for my work, so last time booked

Dear Mr., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Europe. We are sincerely sorry to read that the Wifi didn't not met your exceptations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Well located, good stay, hospitable staff

Customer review rating 4.6/5

D Business - 15/03/2020 Confirmed reviews ALL

good food, good staff, comfortable room and bed

Dear Mr., First of all, we would like to thank you for taking your time and sharing your experience with Sofitel Luxembourg Europe. We are delighted to hear that the work provided by our “Ambassadors” has lived up to your expectations. Please know, that your satisfaction is the most beautiful reward we can receive because we work hard day after day to meet your expectations. We hope to have the chance to welcome you again in the near future. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Relaxing stay

Customer review rating 4.6/5

Neil S. Solo - 14/03/2020 Confirmed reviews ALL

From the moment I arrived I felt welcomed and appreciated, all the staff were friendly and very helpful. Great food at the bar and Italian restaurant. I will be returning.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We could not be happier to read such amazing comments, I will make sure to pass on your very kind words onto our Ambassadors, in particular to Marina (our Irish receptionnist). It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. Fernando López Lens General Manager Sofitel Luxembourg Europe

Great stay in a great hotel

Customer review rating 4.6/5

Philippe J. Business - 14/03/2020 Confirmed reviews ALL

Once again it was a very pleasant and comfortable (short) stay at this Sofitel.

Dear Dr. J., Thank you very much to taking the time to share this wonderful comments with us. We are thrilled that you thoroughly enjoyed your time here at Sofitel Luxembourg Europe once again. We also wanted to thank you for your loyalty to our hotel, this mean a lot for us. Our Ambassadors will be delighted to know that they made your stay so special. We hope that we will have the opportunity to welcome you back in the future, and please do not hesitate to contact us should you have any queries. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Wonderful

Customer review rating 4.6/5

Christine P. Business - 02/03/2020 Confirmed reviews ALL

Excellent - clean, kind, with extras, very nice. Great evening tea! The only thing missing which is important for business guests is business center for making copies and printing. We had to have the front desk print for us, which was slightly inconvenient because we had to go through them and couldn't do it on our own.

Dear P., Thank you for taking the time and sharing with us your experience at Sofitel Luxembourg Europe. We could not be happier to read that you enjoyed your stay with us, indeed, your satisfaction is the best reward that we can receive. However, we would like to apologise that you were not informed that in fact we do have a business center just next to the breakfast room. We hope you can give us another opportunity to welcome you back, so we can give you a fantastic experience and unforgettable memories. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

well located

Customer review rating 4.6/5

Simona H. Business - 29/02/2020 Confirmed reviews ALL

nice welcome but after I have asked for conditioner which was missing in the bathroom and to make the room warmer (18 Celsius when I got in). Nothing was done

Dear Mrs. H., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Europe. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Extremely helpful staff

Customer review rating 4.6/5

P. Business - 29/02/2020 Confirmed reviews ALL

Felt sick and was very well helped by your staff (Tatiana)

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We are thrilled that you thoroughly enjoyed your time with us. Our Ambassadors will be delighted to know that they made your stay so special, in particular Tatiana. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

ordinary hotel stay

Customer review rating 4.6/5

Xx Business - 26/02/2020 Confirmed reviews ALL

with 100+ nights per year in hotels, this stay was not much different. nothing stood out

Dear Mrs., We would like to truly thank you for taking a moment out of your precious time to answer our survey. However, we are sorry to read that the quality of your stay did not exceed your expectations. Indeed, we are always committed to offering a stay that will go beyond the expectations of our guests. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg europe

Great ambience and the hotel is quiet and relaxing.

Customer review rating 4.6/5

Alex Solo - 26/02/2020 Confirmed reviews ALL

Air of calm in the hotel is very important as guests have pressure for work etc away and need the hotel to be calm, relaxing and quiet. Good service adds to this experience and all staff, including the cleaning staff I met, are polite and professional.

Dear Mr., We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are thrilled to read that you enjoyed this moment with us. We could not be happier to receive lovely comments from you. As you mentionned, we want that our guest feel relax after a day of meetings. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Well located and good stay

Customer review rating 4.6/5

Hugo Business - 24/02/2020 Confirmed reviews ALL

Perfect experience

Dear Mr., We would like to truly thank you for taking a moment out of your precious time to answer our survey. We could not be happier to read such amazing comments, I will make sure to pass on your very kind words onto our Ambassadors. It was an absolute pleasure welcoming you to Sofitel Luxembourg Europe, and we hope that we will do so once again very soon. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe
Customer review rating 4.6/5

Gregory Business - 24/02/2020 Confirmed reviews ALL

Very friendly staff! There was an hum in the room coming from the wall behind the bed that was a bit annoying.

Dear Mr., We would like to truly thank you for taking a moment out of your precious time to answer our survey. We sincerely apologize that you had a bad experience during your stay. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate you sharing your opinion, and it is our hope that you will give us the opportunity to better serve you in the near future. We remain at your entire disposal should there be anything we can do to facilitate your next stay with us. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Great Place

Customer review rating 4.6/5

Ashwin Business - 24/02/2020 Confirmed reviews ALL

It has always been a pleaseure to stay here. I have been staying in Sofitel Luxembourg for close to 10 years now whenever I visit Luxembourg and it has always been great.

Dear Mr., Thank you very much to taking the time to share this wonderful comments with us. We also take this opportunity to thank you for your loyalty that matters so much to us. We are thrilled that you thoroughly enjoyed your time here at Sofitel Luxembourg Europe. Our Ambassadors will be delighted to know that they made your stay so special. We hope that we will have the opportunity to welcome you back in the future, and please do not hesitate to contact us should you have any queries. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

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