Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,145 reviews

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Description

Hotel extras

  • Exceptional architecture

  • Direct access to public transportation to city highlights

  • Covered parking

  • Local produce restaurant, Italian restaurant and lounge bar

  • 24/7 room service, reception and fitness center

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,145 reviews

TripAdvisor Rating  4.5/5  1,324 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Caroline A. Business - Confirmed reviews ALL

Friendly staff across the board. Hotel was of high standard

Dear Mrs. A., Thank you for sharing your positive experience. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and our hotel to be of high standard. Your kind words inspire us to continue providing exceptional service. Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Customer review rating 5.0/5

William R. B. Business - Confirmed reviews ALL

Welcoming, comfortable, friendly, helpful. Always a good stay.

Dear Mr. B., Thank you so much for your kind words. It’s truly a pleasure to hear that each of your stays with us feels consistently welcoming and comfortable. Knowing that our team’s friendliness and helpfulness make a difference to you means a lot to all of us. We look forward to offering you the same great experience on your next visit. Warm regards, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Customer review rating 4.0/5

Joseph L. Business - Confirmed reviews ALL

very good, especially breakfast but also the room - in fact I'm booked to come again 8-10 december. 3 problems in the bathroom: 1. i pressed the button for the flushing and the water kept coming down all night; in the morning i reported the matter and the problem was fixed. 2. in the first morning the bottle for gel de douche (or something like that) was empty; by the evening it was full. 3. on the third morning the button for water for the bath worked; the button for water for the shower did not work

Dear Mr. L., Thank you sincerely for sharing your experience with us, and for choosing to return in December — it is a true pleasure to welcome you back. I’m delighted to hear that both your room and our breakfast left such a positive impression. Your kind words mean a great deal to our team. At the same time, I’m truly sorry for the inconveniences you encountered in the bathroom. Even though each issue was resolved during your stay, they should not have occurred in the first place. Rest assured, your comments have been shared with our technical and housekeeping teams so we can reinforce our quality checks and ensure a perfectly seamless experience on your next visit. We look forward to welcoming you again from the 8th to the 10th of December and offering you a stay that is flawless from start to finish. Warm regards, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Customer review rating 4.5/5

Martin H. Business - Confirmed reviews ALL

I arrived extremely late and tired from travelling. The staff could not have been more helpful and the facilities and room were excellent.

Dear Mr. H., Thank you so much for your generous words. I’m delighted to hear that, even after a long and tiring journey, our team was able to offer you the warm welcome and comfort you needed. Knowing that both the service and the room fully met your expectations truly means a lot to us. We hope your next visit will be just as relaxing — perhaps with a smoother arrival this time. Warm regards, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Customer review rating 4.5/5

Salamina M. Couples - Confirmed reviews ALL

A wonderful stay

Dear Salamina M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our location and access to public transportation. It is our pleasure to provide a wonderful experience for our guests. Looking forward to welcome you once again! Sincerely, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

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Other web-users rate our hotel

  • 284 reviews 8.8/10 Location
  • 525 reviews 9.2/10 Room
  • 614 reviews 9.4/10 Service
  • 5 reviews 7.9/10 WiFi
  • 296 reviews 9.1/10 Comfort
  • 236 reviews 8.8/10 Breakfast
  • 161 reviews 9.5/10 Cleanliness
  • 148 reviews 8.8/10 Food

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