Sofitel Luxembourg Europe

Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.7/5 721 reviews

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Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

ALLSAFE approved hotel

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

  • Luxtram:  Parlement Europée

  • By plane

    LUXEMBOURG FINDEL At 7km / 4 miles - Shuttle paying

  • By train

    LUXEMBOURG GARE CENTRALE At 5km / 3 miles

GPS:49.621782, 6.145345

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, satellite/cable TV and full 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  721 reviews

TripAdvisor Rating  4.5/5  1,253 reviews

Certificate of excellence 2022

Quiet and reliable

Customer review rating 4.0/5

Vincent B. Business - Confirmed reviews ALL

I stayed in late July. Getting into very quiet time for a ‘business’ hotel in Luxembourg and the staff took advantage of this to offer me a very worthwhile room upgrade. Overall, staff were relaxed and the change in pace, i think, and it’s nice to see them have time to chat and be ‘real’ people.

Staff amazing

Customer review rating 5.0/5

Nb Families - Confirmed reviews ALL

Arrived early evening. Helped with parking and immediately for dinner reservation. Top restaurant recommended. Breakfast very good and v kind friendly staff

Dear Sir, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team (in particular with our Guest Relations Manager Maxime). Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Excellent Horta in a good location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The staff were unfailingly helpful whether at reception, the bars or restaurant.

Dear Sir, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe.

Good stay, and very helpful personal

Customer review rating 4.5/5

Jasper Couples - Confirmed reviews ALL

We were on a roundtrip through Europe and visited many Hotels on our way. The Sofitel was among the best. Of course it is more premium priced, but this you can feel and experience through out your stay. The personal was very friendly and helpful in a genuine way. They even called me up one time to check if everything was okay. I never experienced this attentiveness in the same hotel category. Also the beds were extremely comfy, and something you have to experience. The design of the hotels were also very well thought out, and it has a very nice romantic, luxurious atmosphere.

Dear Sir, We would like to thank you for taking some of your precious time to tell us about your recent experience at Sofitel Luxembourg Europe. We are honoured to be one of the best hotels you have visited, and we appreciate this compliment as we work hard every day to provide you with the best possible experience. Indeed, your satisfaction is the best reward we can receive. We will share your feedback with all our "Ambassadeurs" in order to thank them for the quality of their work and service, this will give us an additional motivation to continue to strive to improve the quality of our services. We hope to have the pleasure of welcoming you during your next visit to Luxembourg and remain at your entire disposal to organise it. Yours sincerely Fernando López Lens Area Manager Sofitel Luxembourg Europe

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Housekeeping (Sophia) gave excellent service when the body lotion did not function. Also the service in the breakfast restaurant was excellent. Those employees make one decide to come back to the hotel.

Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are very happy to read that you enjoyed your stay in our hotel, especially thanks to the service that our staff offered you. Indeed, your satisfaction is the best reward we can receive. We will be sure to share your compliments with our team (and more particularly with Sofia, our floor housekeeper) to thank them but also to encourage them to further improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

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Other web-users rate our hotel

  • 148 reviews 8.3/10 Location
  • 342 reviews 9/10 Room
  • 442 reviews 9.5/10 Service
  • 18 reviews 5.7/10 WiFi
  • 194 reviews 8.5/10 Comfort
  • 154 reviews 8.7/10 Breakfast
  • 100 reviews 9.2/10 Vibe
  • 91 reviews 9.8/10 Cleanliness

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