Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,080 reviews

Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

ALLSAFE approved hotel

Our accommodation(s)

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, satellite/cable TV and full 24-hour room service.

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,080 reviews

TripAdvisor Rating  4.5/5  1,266 reviews

Certificate of excellence 2022

Comfortable stay!

TripAdvisor rating 5.0/5

sellis1313 TripAdvisor review

Wonderful hotel; walking distance to the free tram to get you around Lux. Hotel staff were very friendly and made my birthday special by leaving me a lovely cake in the room. Hotel suite was luxurious and the bed extremely comfortable. I couldn’t wait to get to sleep each night!

Excellent customer service, luxurious stay

Customer review rating 5.0/5

Gerald B. Business - Confirmed reviews ALL

High quality luxurious hotel with excellent customer service to make your stay delightful. Highly recommend to stay here when in Luxembourg.

Dear Sir, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

well located and comfortable

Customer review rating 4.5/5

Rainer H. Business - Confirmed reviews ALL

smooth and relaxing

Dear Mr. H., Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We are sincerely pleased to read that you had a smooth and relaxing stay and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Good service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The service is excellent, the staff always very welcoming, helpful and gentle. The rooms are very well equipped and very spacious.

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Nice rooms, great service throughout the hotel

Customer review rating 5.0/5

F. N. Business - Confirmed reviews ALL

I stayed for 6 nights and the service and my experience was exceptional. The room was big, and cleaned professionally to tip top condition on a daily basis. Daily breakfast selection was great and the service staff at the cafe picked up your preferences by the next day. She even gave me some pastries on my last day! Great recommendations by the lady at lobby lounge as well. All in, they really took care of me and I had a pleasant stay.

Dear Mrs. N., Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We greatly value and appreciate your positive and constructive feedback, indeed tries to memorize every piece of information in order to be able to really personalize your stay and offer you a unique quality moment. It will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

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Other web-users rate our hotel

  • 183 reviews 8.6/10 Location
  • 428 reviews 9.2/10 Room
  • 576 reviews 9.6/10 Service
  • 16 reviews 8.2/10 WiFi
  • 232 reviews 8.8/10 Comfort
  • 187 reviews 8.1/10 Breakfast
  • 128 reviews 9.6/10 Vibe
  • 118 reviews 9.6/10 Cleanliness

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