Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,507 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,507 reviews

TripAdvisor Rating  4.5/5  1,285 reviews

Certificate of excellence 2023

well located and clean

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

very good. staff that care.

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback, because your team is working hard day after day to provide this amazing quality of services. We will share your compliments with our Ambassadeurs (in particular with Kasia who checked you in) in order to thanks them for their work but also to encourage them to continue to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great service

Dear Sir, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Lovely stay, great room and service

Customer review rating 5.0/5

Danny Couples - Confirmed reviews ALL

2 night stay which was great. Nice big room and facilities, staff very friendly and easy transport links as right by a main tram stop.

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are thrilled to read that you spent a lovely stay with us thanks to our big and well furnished rooms and also thanks to our amazing "Ambassadeurs". Thank you again for sharing your experience and we look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Customer review rating 5.0/5

K S. Families - Confirmed reviews ALL

Perfect experience. Hicham was so lovely, helpful, and ensured a wonderful stay. Exceptional service.

Dear Mrs. S., We very much appreciate your comments regarding your recent stay at Sofitel Luxembourg Europe. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues (in particular with our Chef Concierge Hicham who knew how to make your stay even more wonderful). Thank you again for sharing your experience and we look forward to warmly welcoming you again to Sofitel Luxembourg Europe in the near future. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

Excellent location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice room, receptionists very professional and helpful.

Dear Sir, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel Luxembourg Europe. We are delighted to hear that you enjoyed our location and the service provided by our teams. We sincerely apologise for any inconvenience met during your stay. Thank you for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We are looking forward to welcome you again in the near future for another stay better than the previous one. Yours sincerely, Fernando López Lens Area Manager Sofitel Luxembourg Europe

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Other web-users rate our hotel

  • 282 reviews 8.8/10 Location
  • 595 reviews 9.3/10 Room
  • 787 reviews 9.6/10 Service
  • 13 reviews 9.5/10 WiFi
  • 324 reviews 9/10 Comfort
  • 245 reviews 8.9/10 Breakfast
  • 177 reviews 9.5/10 Vibe
  • 165 reviews 9.7/10 Cleanliness

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