Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,300 reviews

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Description

Hotel extras

  • Exceptional architecture

  • Direct access to public transportation to city highlights

  • Covered parking

  • Local produce restaurant, Italian restaurant and lounge bar

  • 24/7 room service, reception and fitness center

Our accommodation(s)

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Room 1

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,300 reviews

TripAdvisor Rating  4.5/5  1,313 reviews

Certificate of excellence 2024

The best hotel in Luxembourg with exceptional service

Customer review rating 5.0/5

Ewelina W. Business - Confirmed reviews ALL

Dear Ewelina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Very welcoming and comfortable stay

Customer review rating 4.5/5

Diwakant Business - Confirmed reviews ALL

Dear Diwakant, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Jay C., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Not so good

Customer review rating 1.5/5

K Business - Confirmed reviews ALL

Dear Ms. Takako, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ailton Moreira

Unmatched hospitability

Customer review rating 5.0/5

Yves Business - Confirmed reviews ALL

Dear Yves, Thank you so much for your kind words and wonderful feedback. We’re truly delighted to hear that you feel at home with us during your business travels to Luxembourg. It’s always our goal to make every stay as comfortable and seamless as possible, so knowing that our attention to detail, friendliness, and cleanliness have made a difference means a great deal to us. We look forward to welcoming you back to Sofitel Luxembourg Europe soon! Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

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Other web-users rate our hotel

  • 309 reviews 8.9/10 Location
  • 585 reviews 9.3/10 Room
  • 721 reviews 9.5/10 Service
  • 6 reviews 9.3/10 WiFi
  • 328 reviews 9.1/10 Comfort
  • 257 reviews 8.9/10 Breakfast
  • 172 reviews 9.6/10 Vibe
  • 171 reviews 9.8/10 Cleanliness

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