Novotel Leicester 4 stars

Customer review rating (ALL Rating) 4.6/5 191 reviews

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2 Great Central Square, LE1 4JS LEICESTER, United Kingdom

Description

Hotel extras

  • Onsite car park chargeable £10 per 24hr

  • Fully-equipped gym

  • Restaurant with a heated outdoor terrace

  • Central location close to sports centres and stadiums

  • Walking distance from Leicester Railway Station and city centre amenities

Our accommodation(s)

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Hotel location

Novotel Leicester

2 Great Central Square
LE1 4JS LEICESTER
United Kingdom

GPS:52.636879, -1.139759

Telephone
Fax +44 116 482 0440

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NINEB

NineB is situated within the Novotel Leicester. Delivering quality food and service with some locally sourced dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  191 reviews

TripAdvisor Rating  4.4/5  145 reviews

Certificate of excellence 2025

Outstanding

TripAdvisor rating 5.0/5

167geoffreyh TripAdvisor review

As a regular visitor to Leicester Novotel, I cannot recommend it enough. My work takes me there every 6 weeks. The staff are exceptional, the service and the food are excellent. As a business, my colleagues and I are always looked after. Nothing is too much trouble. Catering is considered attentive and 5 5-star quality. The location is ideal, close to the city centre with good links to local transport. I would not hesitate to recommend the Leicester Novotel to anyone visiting Leicester for business or pleasure.

Dear Geoffrey, We very much appreciate your comments regarding your stay at the Novotel Leicester. It is always a pleasure to receive positive feedback. We will share your comments with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Novotel Leicester

Amazing conference! - exceeded expectation

TripAdvisor rating 5.0/5

Sonya S TripAdvisor review

exceeded expectation.. I cannot put into words, I am honestly beyond grateful to the team for the level of service, expertise, food, level of detail. I am lucky enough to have been taught 5star service in London and I can honestly, wholeheartedly say this is what the whole of H&B team received from the minute they entered the property to the minute they left. When we arrived at the hotel, we were looked after beyond words from the operations team helping with our equipment to helping with the screen and making changes for the morning. The team at reception were super helpful, Aman you have the most helpful team – please do thank them! Aman, thank you so much for all your help, helping us sort the wifi, helping us with our printing just so accommodating. The dinner service by Rhian and team was faultless – the way she handled it from start to finish was a credit. We had no issues and complaints, and the food tasted incredible! – she had a real professional sense about her and made me feel calm. A real godsend to the team. The meeting itself went without a hitch – everything was set up and ready! – Luke who ran the day from the opps side in the morning was great, he ran around and made it look easy! The pastries, the teas, coffees had all arrived-on time, and he was always prepared ahead. The last-minute changes and switches, he did this without any fuss. The lunch was perfect – The chefs are amazing, Novotel you are lucky to have such an adaptable, professional, and talented chefs – the food prepared by the team just tasted perfect and no one complained the feedback received from lunch and dinner really was second to none. The way Chef adapted the menu for us, catered towards dietaries and made the food look presentable we are grateful for. As we headed into the evening, the energy from our team was electric and we felt a real buzz, Liv managed to organise our cocktail of choice and was super helpful before she left for the day. Cletus was all over it from the minute he started his shift and automatically made us feel that dinner in the evening was under control. He has such a calm approach, the way he led service from starters to desert was impeccable and seamless. HUGE thanks to Manpreet and Kerry who helped make it a great dinner. And finally… Thank you to you Maggie, you have been so helpful, and I really appreciate you helping with all our changes and the way you made me feel at ease you have been spot on! The last minute changes, the most detailed BEO you have been so amazing to work with, I have recommended the hotel to more friends and peers so hopefully they come your way. Maggie you captured every detail and working with you since January has been so easy. James, you have the most incredible team your team don’t just do their jobs, they go above and beyond. The whole team at Holland and Barrett saw this, the way they treat the hotel as if it is their home is priceless to see and that doesn’t happen by chance. All in all, I cannot fault the hotel, the service – the whole team are a credit!

Dear Sonya, thank you so much for your incredibly kind and thoughtful review. It truly means the world to us to know that your experience exceeded expectations and that our team had such a positive impact throughout your event. We’re absolutely delighted to hear how well the entire Holland & Barrett team were looked after — from the warm welcome at check-in to right through to the exceptional food and service provided during the day. It’s wonderful to know that Aman, Rhian, Luke, Liv, Cletus, Manpreet, Kerry, and the rest of the operations and kitchen teams made such a memorable impression. Your words about Maggie are especially appreciated. Maggie, along with the whole team, strive to go above and beyond every day, and your recognition of her passion and professionalism is both motivating and deeply appreciated. We’re also thrilled to hear that you’ve recommended us to others — that’s the highest compliment we could receive. We look forward to welcoming you and the H&B team back in the future. Please don’t hesitate to reach out if there’s ever anything we can do to make your next visit just as special Kind regards

Expensive

TripAdvisor rating 3.0/5

Mandeep_nyote TripAdvisor review

The location of hotel is close to city centre car park is close and you have to pay for that. For the price what we paid the hotel wasn’t that great the breakfast was very expensive and very limited option to eat and the staff were not very friendly all seemed miserable. The bar service wasn’t that great and the bartender didn’t pour drink correctly.

Dear Mandeep_nyote, thank you for taking time to review your stay. We are sorry to hear about your experience; please accept our sincere apologies as this is not the kind of service we are known for. We sincerely hope that you will give us another chance in near future to serve you better! Kind regards

Excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great room, great staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Novotel Leicester

Nice hotel but standard room is not for business man

Customer review rating 3.5/5

Enrico Business - Confirmed reviews ALL

Some defects in the bathroom, missing the shower gel … and there is a good space for work. Very comfortable bed and nice and kind hotel receptionist.

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards Novotel Leicester

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.