Dear Madam, We thank you for having taken the time to share with us your stay at l’Esquisse. We are very pleased to read that you spend a excellent moment in our House with your family and that you particularly appreciated our location right next to Colmar city center. Your positive feedback was shared with my colleagues to reward their daily work to provide you the best service. We do hope to receive you during you next journey in Alsace, Best wishes, Margot DUPREUILH Front Office Manager

Dear Sir, Many thanks for your positive feedback following your stay at l’Esquisse. We are very happy to read that you had a great experience especially thanks to the reception team and Anne-Sophie, our concierge. I have already forwarded your compliments to her and the rest of my colleagues who work hard to guarantee you a memorable experience. We will be pleased to welcoming you again on a upcoming journey to Colmar, Best wishes, Margot DUPREUILH Front Office Manager

Dear Sir, We thank you for having taken the time to share with us your stay at l’Esquisse. We are very pleased to read that you spend a relaxing moment in our House and that you particularly appreciated our location right next to Colmar city center. Your positive feedback was shared with my colleagues to reward their daily work to provide you the best service. We do hope to receive you during you next journey in Alsace, Best wishes, Margot DUPREUILH Front Office Manager

Dear Madam, Many thanks for having taken the time to share your impressions following your stay at l’Esquisse. We are glad to learn that you had a wonderful experience, especially thanks to our friendly and helpful staff. Please be assured that I forwarded your positive comment to all teams and to Anne-Sophie, our concierge, as we strive to continuously improve the quality of our services and ensure you a memorable moment. Looking forward welcoming you again, Kindest regards, Margot DUPREUILH Front Office Manager

Dear Madam, Many thanks for your positive feedback following your stay at l’Esquisse. We are very happy to read that you had a fantastic experience especially thanks to the attention of the staff to the comfort of your room. I have already forwarded your compliments to my colleagues who are commiting every day to guarantee you a memorable experience. We will be pleased to welcoming you again on a upcoming journey to Colmar, Best wishes, Margot DUPREUILH Front Office Manager

Dear Sir, We thank you for having taken the time to rate your stay at l'Esquisse. We are delighted to read that you enjoyed your stay with us, even if it was only for one night. We’re so pleased that L'Esquisse made your stopover a memorable one, and we hope to have the pleasure of welcoming you back for a longer stay next time. Best wishes, Margot DUPREUILH Front Office Manager

Dear Sir, Many thanks for your positive feedback following your stay at l’Esquisse. We are very happy to read that you had a great experience especially thanks to the front desk teams. I have already forwarded your compliments to my colleagues who work hard to guarantee you a memorable experience. We will be pleased to welcoming you again on a upcoming journey to Colmar, Best wishes, Margot DUPREUILH Front Office Manager

Dear Mr S., Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations. We would like to clarify the circumstances regarding the room occupancy. Your reservation was made for 2 adults, in a room designed to accommodate 2 adults and up to 2 children. You arrived with 3 adults, and unfortunately, this room configuration does not allow us to accommodate 3 adults. Although the Penthouse offers a generous amount of space, the occupancy of the room is not determined solely by its size. The sleeping arrangements and maximum occupancy are defined according to the number and age of the guests. As soon as we became aware of the situation, we proposed an additional room for the third adult as a solution, so that all three guests could be accommodated comfortably and in accordance with our occupancy requirements. We understand that this was not the solution you had anticipated, and we regret that you were disappointed by the situation. However, we also have a responsibility to respect the occupancy conditions of our rooms and cannot make an exception based solely on the available living space. Thank you again for your feedback. We will take your comments regarding the handling of the situation into consideration as we continue to improve the guest experience. Kind regards, Hector SAHUT General Manager

Dear Madam, We thank you so much for your excellent feedback following your stay at l'Esquisse. We are delighted to hear that you had such a fabulous stay and that our team made you feel so welcome and well looked after from the moment you arrived. We are also pleased that you enjoyed our convenient location, making it easy to explore the town and its beautiful sights. It was a pleasure having you as our guest, and we very much hope to welcome you back for another memorable stay in the future. Best wishes, Margot DUPREUILH Front Office Manager

Dear Sir, We trhank you so much for your wonderful review and for recommending our hotel as a must visit place. We are delighted to hear that you enjoyed the beautiful surroundings and the warm and professional service from our team. We will be especially happy to share your kind words with Anne-Sophie, she will certainly be delighted to know that she helped make your stay even more enjoyable and memorable. It is also wonderful to hear that you enjoyed our breakfast. Your generous feedback means a great deal to the entire team and is a true motivation to continue creating memorable experiences for our guests. We very much look forward to welcoming you back on your next visit. Warm regards, Margot DUPREUILH Front Office Manager

Dear Madam, dear Sir, We thank you for having taken the time to share your impressions following your stay at l’Esquisse Hotel & Spa. We are glad to learn that your experience was very pleasant, particularly thanks to our central location close to Colmar old town, as well as the comfort of the room. Please be assured that I forwarded your positive comment to all the staff, as we strive to continuously improve the quality of our services. Looking forward welcoming you again, Kindest regards, Margot DUPREUILH Front Office Manager

Dear Sir, We thank you for having taken the time to share with us your stay at l’Esquisse. For information, we only consider notations over 90/100 as positive. You have evaluated several of our services with lower ratings, do not hesitate to tell us what did not completely satisfy you during your stay so that we can fully improve the quality of our service. We do hope to receive you during you next journey in Alsace, Best wishes, Margot DUPREUILH Front Office Manager

Dear Sir, We thank you very much for your kind feedback. We are delighted to hear that you enjoyed the hotel and your room. We are sincerely sorry that you were unable to experience our restaurant during your stay. Our restaurant was temporarily closed for its annual summer break during this period. We fully understand your disappointment, particularly if you were looking forward to discovering our culinary offering. We very much hope to have the pleasure of welcoming you again on a future occasion, when we would be delighted to offer you the complete experience of l'Esquisse. Warmest regards, Margot DUPREUILH Front Office Manager

Dear Sir, Thank you for sharing your experience following your visit to L’Esquisse. We are truly delighted to hear that you were completely satisfied with all of our services during your stay. Your positive feedback is essential and serves as a reward for the daily efforts of our entire team. We hope to welcome you back very soon, Best regards, Margot DUPREUILH Front Office Manager

Dear Sir, We thank you for having taken the time to share your impressions following your stay at l’Esquisse Hotel & Spa. We are glad to learn that your experience was very pleasant, particularly thanks to the friendliness of our staff, as well as the comfort of the room. Please be assured that I forwarded your positive comment to all teams, as we strive to continuously improve the quality of our services. Looking forward welcoming you again, Kindest regards, Margot DUPREUILH Front Office Manager

Dear Sir, We thank you so much for this detailed review. It is a real pleasure to know that what was initially planned as a one-night stopover turned into a reason to want to spend more time in Colmar. We are delighted that you enjoyed our hotel and its location, the cvomfort of the room, as well as our Kbar. But above all, we are truly grateful for your kind words about our team. Knowing that you experienced such a warm and attentive welcome throughout your stay means a great deal to us. We will be especially happy to share your compliments with Hugo and Cecilia, as well as with our valet parking team. We are sure they will be delighted to know that their care and professionalism contributed so much to your experience. We hope to have the pleasure of welcoming you again soon, Warm regards, Margot DUPREUILH Front Office Manager

Dear Madam, We thank you for having taken the time to share your impressions following your stay at l’Esquisse. We are glad to learn that your experience was very satisfying, particularly thanks to the friendliness of our staff, as well as our different services. Please be assured that I forwarded your positive comment to all the staff, as we strive to continuously improve the quality of our services. Looking forward welcoming you again, Kindest regards, Margot DUPREUILH Front Office Manager