Mercure Villeneuve-Loubet Plage hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 768 reviews

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Mercure Villeneuve-Loubet Plage hotel - Image 1
Mercure Villeneuve-Loubet Plage hotel - Image 2
Mercure Villeneuve-Loubet Plage hotel - Image 3
Mercure Villeneuve-Loubet Plage hotel - Image 4
215 Boulevard Eric Tabarly, 06270 VILLENEUVE-LOUBET, France

Description

Hotel extras

  • Restaurant "Le Syracuse" with its panoramic view and its new concept

  • Swimming pool on the rooftop!

  • Green Key certificate

  • Parking lot

Our accommodation(s)

Hotel location

Mercure Villeneuve-Loubet Plage hotel

215 Boulevard Eric Tabarly
06270 VILLENEUVE-LOUBET
France

GPS:43.637861, 7.140443

Telephone
Fax +33 4 92 02 02 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Le Syracuse

Le Syracuse is an exquisite restaurant and rooftop in Villeneuve-Loubet where its Mediterranean dishes are served by the poolside in an exceptional setting overlooking the sea.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  768 reviews

TripAdvisor Rating  3.5/5  224 reviews

Certificate of excellence 2023

Noisy, no sound isolation

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

1st night people laughing/discussing in other rooms --> It can happen, people have life it's ok 2nd night --> awaken by the noise of an automated shutter

AVOID AT ALL COSTS

TripAdvisor rating 1.0/5

jasonburns1988 TripAdvisor review

0 stars if we could. We checked out of this hotel TWO DAYS EARLY after a horrible experience. The first issue: My wife woke the first 3 mornings of our stay with fresh bites all over her each morning and suspected bed bugs on her side of the bed so she asked me to sleep on the side she was on the 4th night. I woke the next morning destroyed in bites all over my back and legs. So we went down to reception to tell them that we strongly suspect bed bugs in the bed we were sleeping and we would like to be moved. When we brought this to the attention of the staff, they couldn't have responded any worse. The cleaning lady stormed into the room screaming and shouting that there were no bed bugs in this room (before even looking) and was completely dismissive. We asked could the room be properly checked for bed bugs and the staff were so obnoxious and dismissive that their hotel could never possibly have bed bugs ( anywhere can get them). We asked if we could simply be moved to another room just in case. The hotel had been extremely quiet so we knew there were other rooms available. We were refused this option, firstly in case the bed bugs travelled with us but then it was claimed there were no rooms available. We challenged the staff on this as the hotel was so quiet. It was quite obvious that they were afraid we did in fact have bed bugs and we would bring them to another room. It was completely contradictory - there was "no way" we had bed bugs but yet we weren't allowed move rooms!!! I then checked online to find 7 smaller rooms and 4 family rooms available for the duration of our stay. They LIED about the hotel being full. I told the receptionist and after "checking online" herself the rooms were suddenly all gone!!! She obviously just closed off the option for us to book the rooms. The manager came and offered us a refund for the next 2 nights and the option to book into their sister hotel (which was miles away). We knew this was a token gesture as it was obviously too far for us to move to with the kids. But with no other reimbursement, we would have to pay the taxi fare there and any difference in price with the rooms. So basically no help at all??! He was also rude and dismissive and very shady on the availability of pest control to check the room (changed his answer twice). We decided to move hotels ourselves (uprooting all our bags and two kids) and weren't even offered an apology on exit and had to pay more plus a taxi to a new hotel. We were then in such a rush to leave that we left two pram cover bags in the wardrobe (€100 worth). Once we discovered they were missing, we rang the hotel who said they were not in the room!!! We had only moved from there into a taxi and into the next hotel and knew for a fact we had left them there. Finally, I wouldn't stay in this hotel in October if you would like ANYTHING to eat or drink during the day!!!!!! The "rooftop bar" doesn't open. The poolside bar was closed and the restaurant opens for a couple of hours Mon-Thu after 6pm. You cannot get even a sandwich or a drink after 11am in the hotel. This is not made clear on their website.

worst restaurant award in the refurbished and recently reopened hotel Mercure

TripAdvisor rating 1.0/5

regisept TripAdvisor review

This is to describe our experience in the restaurant: BAD !!! went there to celebrate with the friends to discover a new dinner menu and a very modest service!! nothing to chose from bad overcooked pasta and terrible "veloute". big disappointment and a shame to run such a restaurant in a newly refurbished hotel

Great location on the beach

Customer review rating 5.0/5

Lg Couples - Confirmed reviews ALL

This hotel gets a score of 10 as overall had a great 4 day stay. The hotel is located right on the beach at Villeneuve-Loubet Plage ( between Nice and Antibes). Stayed in a ground floor room with a terrace, bed room rather small however nice size bathroom and excellent shower. Fantastic for direct beach access. Free parking next to the hotel in the public carpark (its free between 15th September and 15th June). This hotel is not without problems however, it has recently undergone a refurbishment however its clear they have not finished yet ! I would recommend this Hotel due to the great location. I would stay again.

Well located

Customer review rating 4.0/5

Dan Couples - Confirmed reviews ALL

Staff great and helpful. Room a little small

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Other web-users rate our hotel

  • 312 reviews 9.5/10 Location
  • 397 reviews 7.7/10 Room
  • 443 reviews 9.1/10 Service
  • 10 reviews 1.4/10 WiFi
  • 181 reviews 5.8/10 Breakfast
  • 119 reviews 6.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.