Novotel Nice Airport Cap 3000 4 stars

Customer review rating (ALL Rating) 4.5/5 641 reviews

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Novotel Nice Airport Cap 3000 - Image 1
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40 Avenue de Verdun, 06700 SAINT LAURENT DU VAR, France

Description

Hotel extras

  • Restaurant with terrace for all your dining.

  • Swimming pool, green spaces, vegetable garden, Green Key certification

  • Free shuttle service between the hotel and the airport.

  • 9 meeting rooms, free high-speed WIFI.

  • Free enclosed outdoor car park.

Our accommodation(s)

Hotel location

Novotel Nice Airport Cap 3000

40 Avenue de Verdun
06700 SAINT LAURENT DU VAR
France

GPS:43.658729, 7.194983

Telephone
Fax +33 4 93 19 55 59

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT A L'EPICERIE

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  641 reviews

Customer review rating 2.0/5

Marco P. Couples - Confirmed reviews ALL

I usually prefer not to leave public reviews, as I strongly believe that providing feedback directly to the hotel is a more constructive approach. However, I received an email from the hotel inviting me to share my feedback. First, I would like to say that the staff is excellent. My review is strictly about the hotel and the room. The location is very convenient if you are on a short trip to Nice. It is ideal if you need parking or want to do some shopping, as everything is within a few minutes’ walk. When we arrived around 11 a.m., our room was already ready, which was a pleasant surprise after a long flight. We were also granted a late checkout, which was very helpful. Unfortunately, the room itself was not clean. The Nespresso machine was dirty, the room smelled of mildew, and there was dust everywhere. For a 4-star hotel from Accor, cleanliness should be the top priority. The hotel has a lot of potential and a great team, but the basics—such as cleanliness—must come first.

Dear Marco, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Nice Aéroport Cap 3000. I am pleased to hear that you found our staff to be excellent and appreciated the convenient location of our hotel. However, we sincerely regret to learn about the cleanliness issues you experienced during your visit. We strive to maintain high standards of cleanliness and it is disappointing to know that we fell short in this regard. Please be assured that your comments have been noted, as we continuously aim to improve our services and facilities. We appreciate your understanding of our late checkout policy, which is designed to provide additional convenience for our guests. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future, ensuring a more enjoyable experience. Goodbye and best regards, Novotel Nice Airport Cap 3000 customer service

Customer review rating 5.0/5

Irvine D. Families - Confirmed reviews ALL

Just incredible service start to finish

Dear Irvine, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that our team provided exceptional service and made your family's experience enjoyable. Your kind words motivate us to continue delivering excellent hospitality. Best regards, Novotel Nice Airport Cap 3000 customer service

Customer review rating 1.5/5

Oleg D. Families - Confirmed reviews ALL

The overall experience was negative. We stayed at the neighboring Novotel for the same price. The room at the other hotel was larger and more comfortable for the same price. There was no airport transfer; the staff said you had to book it in advance. The neighboring hotel offers a transfer; you can just ask at reception, even though it's much closer. Your staff refused to call a taxi. The only positive is the hotel's good location near a shopping center and the sea.

Dear Oleg, Thank you for your feedback regarding your recent stay. We regret to hear that your experience did not meet your expectations. It is important to us that our guests feel comfortable and well accommodated, and we apologize for any discomfort you experienced with the room size compared to other hotels in the area. Regarding airport transfers, we do recommend booking in advance to ensure availability. I We understand how this may have caused inconvenience, and we appreciate your comments about our staff's assistance. Your observation about our location is valued, and we are pleased that it contributed positively to your stay. Thank you once again for sharing your thoughts. Best regards, Novotel Nice Airport Cap 3000 customer service

Customer review rating 4.5/5

Vaishali N. Families - Confirmed reviews ALL

Great hotel in a brilliant location. Close to the beach and food options. Just wanted to say the shower right in the entrance to the pool is very strange. Other guests commented on this too.

Dear Vaishali, Thank you for your positive feedback regarding our location and amenities. We appreciate your observation about the pool entrance shower and will certainly take it into consideration as we strive to enhance guest experiences. Best regards, Novotel Nice Airport Cap 3000 customer service

Customer review rating 3.5/5

Eissa S. Couples - Confirmed reviews ALL

Room was good, staff were nice.. water pressure in shower is weak.. shower drainage was clogged.. overpriced..

Dear Eissa, Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort of the room and the staff's service. We apologize for the issues you experienced with the shower water pressure and drainage. Your feedback is valuable as we strive for improvement. Best regards, Novotel Nice Airport Cap 3000 customer service

Other web-users rate our hotel

  • 405 reviews 9.6/10 Location
  • 389 reviews 6.6/10 Room
  • 520 reviews 8.6/10 Service
  • 206 reviews 8.2/10 Breakfast
  • 159 reviews 6.2/10 Cleanliness
  • 106 reviews 8.1/10 Value

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