Novotel Nice Arénas Airport Hotel 4 stars

Customer review rating 4.2/5 3,468 reviews

Novotel Nice Arénas Airport
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Room 1

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Hotel extras

  • From Mar 11-May 17 - your bookings are flexible until 6pm on arrival day.

  • French cuisine and contemporary decor

  • Just 20 minutes from Nice's old town

  • 14 fully equipped, modular meeting rooms

  • Less than 5 minutes from the airport and the sea

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • NICE COTE D'AZUR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Nice Arénas Airport

455 Promenade des Anglais
06299
nice
france

Tel: +33493212250

Fax: (+33)4/93216350

Check-in from 12h00

Check out up to 12h00

  • Saint Laurent du Var :  20 Grand Arénas

  • Ligne 2 :  2 TERMINAL 1

  • By plane

    NICE COTE D'AZUR At 0.5km / 0.31 miles - Shuttle free

  • By boat

    PORT DE NICE At 7.5km / 4.66 miles

  • By helicopter

    AEROPORT NICE COTE D'AZUR At 0.5km / 0.31 miles

  • By helicopter

    NCE At 0.5km / 0.31 miles

  • By car

    NICE CENTRE PROMENADE ANGLAIS At 2km / 1.24 miles

  • By car

    PROMENADE DES ANGLAIS At 2km / 1.25 miles

  • By train

    NICE ST AUGUSTIN At 2km / 1.25 miles

  • By train

    NICE VILLE At 8km / 4.97 miles

GPS :43.666994, 7.213948

Our accommodations

This room has the planet's future in mind. Join us in our PLANET 21 program and take simple steps for sustainable development: reused towels = 1 tree planted. Want the Novotel standard? Choose the Standard Room! Want more space? Choose the Superior Room! Want a VIP welcome? Choose the Executive Room with sea view!

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: Airport view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Airport view, City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with sea view - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Airport view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or in your room. Free WIFI.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

This open-plan non-smoking space is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together for an enjoyable time. Take a break... Free WIFI and air conditioning.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 250

  • Maximum capacity: 230 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Nice Arénas Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,468 reviews

tripadvisor

TripAdvisor Rating 3.5/5

990 reviews

Customer review rating 4.2/5

Donald A. J. W. Couples - 24/03/2020 Confirmed reviews ALL

It was an unusual stay. We checked in the hotel and went to our room. A little later we decided to check with our flight scheduled for the next day - it was cancelled so we looked a flights on the day we checked in and there was an open flight which we booked. We checked out 2 hours after we had checked in and the desk clerk was very gracious and reduced the fee that we paid. She didn't have to do that but we were impressed at her kindness. It is a stressful time and it was nice to see an act of kindness like that !!!

Dear DONALD W., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Disappointing

Customer review rating 4.2/5

Anonymous Solo - 18/03/2020 Confirmed reviews ALL

Id booked for only 1 night between connecting flights and thought Id treat myself to a really nice hotel. My experience was however very disappointing !! I had to call 2 times for tbe shuttle and waited over 30 minutes for it (staff apologized and offered a welcome drink) ....If Id known I would have walked. Room was smaller and not as spacious as I expected from the photos and I found the ovef all appearance rather old and lacking in chic expected of high standard chains like Novotel. I also found hair on the pillow and the wall of the shower as well as stains on the wall above the desk....coffee or..... Otherwise very convenient for Terminal 1 of course which was 1 of the reasons Id chosen it. However other budget options would have been just as good in view of my disappointment and a good rate offered by my company. Sorry but I wont be booking again

Dear CLAIRE L., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU

Pleasant

Customer review rating 4.2/5

Geoff Couples - 16/03/2020 Confirmed reviews ALL

We needed a place near the airport. Novatel fit the bill perfectly! Restaurant in the hotel, good food, good wait staff, competent hotel front desk staff, good shuttle driver. Room was clean and comfortable. A quibble: perhaps 2 bottles of water in the refrigerator?

Dear GEOFFREY T., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Nice hotel in a convenient location

Customer review rating 4.2/5

Bea Families - 01/03/2020 Confirmed reviews ALL

The hotel is well located, 5 minute away from the airport. The executive rooms are large, well insulated against noise and have plenty amenities (nespresso machines, Ksumi tea bags, selection of free soft drink and comfortable bath gown). The hotel also offers a free shuttle bus to the airport.

Dear BEATRIX D., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Hotel room way to warm but really close to the airport

Customer review rating 4.2/5

Florentina Business - 20/02/2020 Confirmed reviews ALL

The room temperature was too hot and I could not open the window or cooling the room down. It's a shame because it ruined my night. The breakfast was really nice and it was really quick to come from the airport, my flight landed at 22.30 and I was in my room before 23.00 ; that's really good when you are tired of your trip and only want to go to bed.

Dear FLORENTINA E., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of 30 €, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Quentin LARRIEU

WELL LOCATED BUT CONSTRUCTION

Customer review rating 4.2/5

J. Solo - 10/02/2020 Confirmed reviews ALL

when I arrived I noticed a musty smell in the lobby the restaurant under construction was not a great experience even if the staff was professional and friendly

Dear BERNARD J., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU

Small unpleasant room

Customer review rating 4.2/5

Dick Couples - 07/02/2020 Confirmed reviews ALL

Staff was generally impolite. Food and it’s service was second class.. heating problems. (Too cold) we’re not solved.

Dear WELCH J., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a we decided offer you 1000 points your ALL card member ( number 68… ). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU
Customer review rating 4.2/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

Check-in was quick and room was nice. On-line check-in and check-out and receiving invoice by e-mail is my favorite!

Dear JANIKA P., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad to know you are satisfied by our online c/in and fast c/out system . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Well located but lobby and restaurant in renovation

Customer review rating 4.2/5

Jp Business - 02/02/2020 Confirmed reviews ALL

The personnel could be a bit more friendly. Long wait at the restaurant...

Dear Mr C., Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU

A strong improvement

Customer review rating 4.2/5

Cyril Business - 26/01/2020 Confirmed reviews ALL

Every year, I go to this hotel in January to Mars, every week for business. I left last week with a rather mixed impression. I must say that this time was much better. The personnel is as friendly and efficient as ever. Happily they also made their best effort to provide me with a quiet room, a blanket and a sheet and far from the elevator. I could rest much more and better this time.

Dear CYRIL D., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

excellent value proposition

Customer review rating 4.2/5

Tony Business - 21/01/2020 Confirmed reviews ALL

Nice rooms, well laid out, comfortable beds, excellent bathrooms, cordial staff, perfect location, and great price. With the No. 2 tram stop now located a hundred metres from the hotel, it is even better.

Dear ANTHONY R., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Useful hotel, close to the airport

TripAdvisor rating 3.5/5

893cyrild Business - 21/01/2020 TripAdvisor review

Being a recurring client of Novotel in multiple locations, I have the opportunity to compare the service and overall experience. The hotel is currently being renovated, which should improve the overall experience in the future. A few things are however to improve. First, I explicitly asked before going, and then when I arrived, to replace the duvet with a blanket. I did not get any feedback or explanation why this was not done. Then, the restaurant has to improve. The food looks microwaved and not cooked on site. The result is disappointing, for a rather hefty price. Being a gold member, I expected a form of upgrade if the hotel was not full - not there. The status does not seem to provide any specific advantage (besides a free drink). In Paris, there is a upgrade to a large room in the last floor (with Nespresso machine), sweets, and a few more attentions - and a blanket as requested. The personnel is very friendly (reception, restaurant) and the management is also on the ball. This is why I continue to go there, but I hope that they can improve a bit.

Very convenient hotel

Customer review rating 4.2/5

Sam Families - 09/01/2020 Confirmed reviews ALL

Functional and clean room. Excellent staff service. Nothing to complain about.

Dear SEMIR B., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU
Customer review rating 4.2/5

Simonetta Couples - 07/01/2020 Confirmed reviews ALL

Very quiet room. Dinner at the restaurant was delicious with a fast and smooth service. Limousine in the morning to catch our flight Perfect!

Dear SIMONETTA T., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU
Customer review rating 4.2/5

Anonymous Couples - 07/01/2020 Confirmed reviews ALL

Agreable

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Quentin LARRIEU

Very enjoyable

Customer review rating 4.2/5

John K. Families - 03/01/2020 Confirmed reviews ALL

Reception and collection from the airport excellent. Restaurant food and service first class. Room and aménités reasonable except for the plastic glasses provided which were very fragile, two of which could not be used as they already had cracks probably caused by mishandling.

Dear JOHN K., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

bar and foid service need improvement

Customer review rating 4.2/5

Katherine D. N. Couples - 31/12/2019 Confirmed reviews ALL

not happy that food in the bar was not available until 7 pm. whatever happened to snacks with drinks at happy hour.

Dear KATHERINE M., Thank you for taking the time to tell us about your experience at the Novotel n. Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quentin LARRIEU

Very good hotel with a couple of issues

Customer review rating 4.2/5

Anonymous Friends - 20/12/2019 Confirmed reviews ALL

We enjoyed our stay very much. On the positive side, the hotel's location is excellent, within easy walking distance of Terminal 1 at Nice Cote d'Azur and with very convenient transportation to Nice city by tram. The shuttle to and from the airport is great. For those with cars, there is ample underground parking at the hotel at a reasonable cost. All members of the staff were very helpful, professional and friendly. I would especially like to compliment the gentleman in charge of the breakfast room whose name, unfortunately, I did not get. The rooms and bathrooms were fine and had all the necessary conveniences including a large screen smart TV. They are somewhat dated and could use a refurbishment. On the problematic side, I should point out that the rooms on the eastern side facing the airport become very warm and stuffy due to direct sunlight during the day. It is not possible to open a window, and since at this time of year the AC is off, the rooms can become rather unbearable. Some solutions to this should be found. We were kindly offered a change of rooms to the shaded side. Public areas of the hotel are undergoing renovation and in fairness, I believe this fact should be brought to the attention of those reserving. The work is being done in a way that minimizes bother to the guests but nevertheless it degrades the hotel experience and is something that the hotel should bring to the attention of those interested in reserving. On one day of our stay, there was a 5-6 hour water cut-off. I believe that in addition to informing guests the hotel would be wiser to make some gesture as we are paying in full for far less than optimal service. At the very least, large bottles of water should be placed in the rooms. Preferably some kind of discount should be offered in compensation. Breakfast is quite good and tasty. I believe though that offering only one vegetable, tomatoes, is not sufficient and that at least cucumbers and lettuce should be available, as is the case in most Novotels that we have stayed at. Bottom line, we would definitely recommend this hotel for visits to Nice.

Dear ZEV C., We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin LARRIEU

Disasters

Customer review rating 4.2/5

Konstantin D. Solo - 13/12/2019 Confirmed reviews ALL

So disappointed,staff of front office not enough helpful, I was did online check in ,when I arrivals they ask me present my credit card for pre authorised Extras 200€ I was not expect that , I already was paid 400€ for 3night, then I was refused, I cancelled my reservations, but the rates it non refundable,now they try charge for me full amount of 3night with I didn't staying, without extras the reception refused gived me room key, atm I block my bank account, and I don't pay no any one sent eur of that. You hotel made fraud , becaus in web pages nothing not staying information the gues must after arrivals preauthorized extras . Newer again not in used any Accor services and deffonatly not recommended your brand no any other guest .

Dear Mr Konstantin, Thank you for your comment, I'm really surprise about this and I don't undersatnd very well. Your credit card has been refused before your arrival and we never charge anything on your credit card. When you've arrived at the hotel, Sandie, my assistant ask from you another credit card as a guarantee for your room and payment has been refused again. Sandie offer to you a coffee and you've stayed at the bar for a while. You've canceled your booking then, and left the hotel Could you send me a proof that we have charged your credit card for 3 nights? 400€ ?? You have to know that we have some rules to respect at the front desk and we are sorry if you've decided to cancel your booking. Staying at your disposal, Regards Anne LEJEUNE Front desk manager

The room was too hot, air-conditioning wasn't working

Customer review rating 4.2/5

Ellen Couples - 13/12/2019 Confirmed reviews ALL

This was a real shame that the air-conditioning wasn't working. We pick this hotel to stay at as we had a very early flight and wanted to get a good nights sleep. Unfortunately it didn't work out this way as the air conditioning was not working. We were not notified that this was the case when checking in. I think this is an area that the management needs to look into.

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