Novotel Nice Arénas Airport Hotel 4 stars

Great support from the hotel staff and super efficient shuttle service to the main and General Aviation terminals of Nice airport. I will come back!

The hotel was clean and safe. The only disappointment was that the food in the restaurant was very mediocre.

I stayed before an early flight from the Nice airport. The location of the hotel made for a very relaxing departure.

PARFAITE

The reception staff is extremely friendly and outgoing and helpful congratulations

Polite and helpful staff, a very good breakfast and a comfortable room. BUT, to be charged 9 euros for 2 bottles of water is disgraceful. When you arrive at 23:00 after travelling for hours a small bottle of water in the room is no way enough for 4 people. So to find you need to pay 9 euros for 2 bottles of water at the bar is horrendous. Water is a necessity for a human to survive not a luxury or a treat. A young family shouldn't have to decide if they can afford to buy water in the 21st century. When someone asks "what was the Novotel Arenas like? " , unfortunately the thing we will remember is a multi million pound company making a huge profit from "water" out of a young family.

It was an unusual stay. We checked in the hotel and went to our room. A little later we decided to check with our flight scheduled for the next day - it was cancelled so we looked a flights on the day we checked in and there was an open flight which we booked. We checked out 2 hours after we had checked in and the desk clerk was very gracious and reduced the fee that we paid. She didn't have to do that but we were impressed at her kindness. It is a stressful time and it was nice to see an act of kindness like that !!!

Id booked for only 1 night between connecting flights and thought Id treat myself to a really nice hotel. My experience was however very disappointing !! I had to call 2 times for tbe shuttle and waited over 30 minutes for it (staff apologized and offered a welcome drink) ....If Id known I would have walked. Room was smaller and not as spacious as I expected from the photos and I found the ovef all appearance rather old and lacking in chic expected of high standard chains like Novotel. I also found hair on the pillow and the wall of the shower as well as stains on the wall above the desk....coffee or..... Otherwise very convenient for Terminal 1 of course which was 1 of the reasons Id chosen it. However other budget options would have been just as good in view of my disappointment and a good rate offered by my company. Sorry but I wont be booking again

We needed a place near the airport. Novatel fit the bill perfectly! Restaurant in the hotel, good food, good wait staff, competent hotel front desk staff, good shuttle driver. Room was clean and comfortable. A quibble: perhaps 2 bottles of water in the refrigerator?

Being a recurring client of Novotel in multiple locations, I have the opportunity to compare the service and overall experience. The hotel is currently being renovated, which should improve the overall experience in the future. A few things are however to improve. First, I explicitly asked before going, and then when I arrived, to replace the duvet with a blanket. I did not get any feedback or explanation why this was not done. Then, the restaurant has to improve. The food looks microwaved and not cooked on site. The result is disappointing, for a rather hefty price. Being a gold member, I expected a form of upgrade if the hotel was not full - not there. The status does not seem to provide any specific advantage (besides a free drink). In Paris, there is a upgrade to a large room in the last floor (with Nespresso machine), sweets, and a few more attentions - and a blanket as requested. The personnel is very friendly (reception, restaurant) and the management is also on the ball. This is why I continue to go there, but I hope that they can improve a bit.

We recently stayed at the Novotel Nice Arenas Aeroport and we were very pleased with the hotel. It's perfect if you have any early morning flight from Nice. The staff was very welcoming and helpful. It's conveniently located on a bus stop so it's easy to go into Nice proper and stroll around. They also provide a free shuttle service to the airport.

Very disappointed as we cam 3 weeks ago and had a perfect service for member at le club accor. This time no during voucher no special welcome. We had asked to get the same room as last time... Didn't happen. Very disappointing to not get a stable service

friendly staff, check in and out fast ! when you need information you get it from the staff no problem, rooms clean and big, bathroom ok, breakfast very fine, also friendly staff in restaurant and bar.

The Hotel is very well located and has free shuttle from both terminals, attentive staff and nice rooms size. The restaurant is ok, and has a variety of foods and beverages and prices are ok for the region.Serves early breakfast in case you are leaving early as i did 6:00am.Try it next time !

transfer to hotel from airport required a 'phone call from customers service to the hotel - the bus came to pick us up at bus station, stop 7. The breakfast on offer was excellent. The only complaint would be the standard of the food offer from the bar. Attention to upgrading the offer would be useful.