Novotel Nice Arénas Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,381 reviews

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Novotel Nice Arénas Airport - Image 1
Novotel Nice Arénas Airport - Image 2
Novotel Nice Arénas Airport - Image 3
Novotel Nice Arénas Airport - Image 4
455 Promenade des Anglais, 06299 NICE, France

Description

Hotel extras

  • Free 24-hour shuttle to Nice Côte d'Azur Airport

  • Free 24-hour shuttle to Nice Côte d'Azur airport

  • Bar, restaurant, room service

  • 13 meeting rooms

  • Children's area with games and library

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior room with a double bed

Photo out of - Superior room with a double bed

Superior Room with a double bed and sofa bed. Air conditioning, free WIFI, 55" HD TV with beIN Sports and Canal+. Tea and coffee-making facilities, Nespresso machine, bathroom with shower.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Superior Room: a spacious, soundproofed room with queen-size bed, sofa bed, A/C, beIN Sports, Canal+, free HD WIFI, tea and coffee-making facilities, and safe. Sleeps up to two adults and two children.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

The Executive Room offers you a VIP welcome: Nespresso coffee machine and free mini-bar drinks, well-being kit, bathrobe, slippers and free HD WIFI. Room service and food available in the shop 24/7.

  • Views:

    Airport view or Ocean/Sea view

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Superior Room with two single beds and a sofa. Air conditioning, free WIFI, 55" HD TV with beIN Sports and Canal+, tea and coffee-making facilities, Nespresso machine and bathroom with shower.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Nice Arénas Airport

455 Promenade des Anglais
06299 NICE
France

GPS:43.666994, 7.213948

Telephone
Fax +33 4 93 21 22 50
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • NICE CÔTE D''AZUR AIRPORT

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 131 rooms
  • 4 rooms for people with reduced mobility
  • 30 family rooms
  • 4 connecting rooms
  • 131 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Children
  • Room service Additional charge
  • Buffet Additional charge
  • Express Additional charge

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Indoor playground for children
  • Children''s TV Channels

Well-being

Beausoleil Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public
  • 31 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.91 ft

  • Parking pricing: 16.00 € 16 EUR Per day

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Well-lit parking

Accessibility

  • Elevators

INDIGO

Additional charge

455 Promenade des Anglais, 06200 Nice

GPS:7.216308, 43.669585

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 131 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.906 ft

  • Parking pricing: 16.00 € 16 EUR Per day

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

LE 455

Photo out of - LE 455

Our restaurant is open daily from 12 pm to 11 pm. Our chef offers Mediterranean cuisine, suitable for formal business or family dining. Reservations are recommended at 04 93-21-22-50.

Cooking style
Mediterranean
Capacity
80
Accessibility
Accessible service
455 Promenade des Anglais, 06299 Nice, France
Telephone +33 4 93 21 22 50
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Our restaurant is open daily from 12 pm to 11 pm. Our chef offers Mediterranean cuisine, suitable for formal business or family dining. Reservations are recommended at 04 93-21-22-50.

Book

Power lunch in Arena district, afterwork on the Promenade des Anglais, a quick coffee before you leave ... With its elegant counter and design armchairs, our bar, near Nice Airport, is pure relaxation.

4 options to choose from: Early Bird at reception from 4 to 6am; City Breakfast at the bar: hot drink, pastries, yogurt and orange juice; Morning Buffet in the restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,381 reviews

Customer review rating 4.5/5

Suzanne G. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Don A. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 4.5/5

Kobe K. Friends - Confirmed reviews ALL

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Paul P. Couples - Confirmed reviews ALL

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alizé - customer service team

Customer review rating 4.0/5

Fowzy S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Don A. Couples - Confirmed reviews ALL

Best location in Cassis! Staff were very courteous and helpful. Loved the room upgrade to a suite! Rooftop bar at night- real wow factor.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 4.5/5

Kobe K. Friends - Confirmed reviews ALL

Nearby the airport and railway easy for traveling！ Good foods in restaurant! Good view!

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Paul P. Couples - Confirmed reviews ALL

Stayed for two nights room was very nice and very helpful staff. Restaurant was good with great staff.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Nice Arénas Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alizé - customer service team

Customer review rating 4.0/5

Fowzy S. Couples - Confirmed reviews ALL

Can’t beat closeness to airport, promenade, excellent breakfast, and newer accommodations. Only issue they seem to have is sewer smells sometimes escaping from bathroom drains particularly when it rains.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 0.5/5

Sijia C. Friends - Confirmed reviews ALL

此次入住体验非常令人失望。我预订的是行政海景房，但办理入住时，前台没有介绍任何行政房权益，也没有说明泳池、健身房等酒店设施及服务。雅高官网对该酒店行政房明确列有浴袍、拖鞋、迷你吧等配置，并标注提供24小时 Room Service。 然而，我们两人入住，房间内却只有一双拖鞋。当晚我拨打 Room Service，最初只是希望酒店补送一双本应为两位住客准备的拖鞋，但多次拨打均无人接听。联系前台后，一名约40—50岁、戴眼镜的男性工作人员不仅没有解决问题，反而多次直接挂断电话、提高音量甚至大声呵斥。我亲自下楼后，还看到前台电话持续响起而工作人员并未接听。一个本可以通过补送一双拖鞋轻易解决的问题，最终演变成如此恶劣的入住体验，令我难以理解。 客房清洁同样存在明显问题。入住时，我房间内的沐浴露已经完全用空，说明客房清洁人员在整理房间后并未完成最基本的用品检查。入住期间，房间内的垃圾和使用过的纸巾也没有被正常清理。更加令人无法接受的是，我同行人员的另一间客房，在床头摆放的酒店二维码卡片背后，竟然发现了上一位客人留下并粘在上面的口香糖。这已经不仅是细节疏忽，而是让我严重质疑酒店客房清洁和检查流程是否真正得到执行。 更令我不适的是，该名前台工作人员面对我们亚洲客人时明显冷淡、不耐烦甚至大声呵斥，但随后面对法国客人时却态度友好、轻松谈笑。这种明显的差异化对待，使我不得不质疑其中是否存在针对亚洲客人的不公平甚至歧视性服务。 事后我通过中国去哪网正式投诉。酒店经理的回复是：当前台有客人办理入住时，工作人员需要优先服务现场办理入住的客人，并希望与我当面解释。这个回复反而令我更加困惑。即使当时前台繁忙，也只能解释电话可能需要等待，并不能解释为什么酒店官网明确提供的24小时 Room Service 长时间无人响应，更不能解释工作人员为什么可以直接挂断电话、对客人大声呵斥。 更让我失望的是，在收到正式投诉后，酒店经理没有首先对客人的遭遇表示歉意，也没有说明是否已经调查相关员工的行为，更完全没有正面回应我提出的疑似差异化或歧视性对待问题，而是首先强调工作人员需要优先接待前台客人，为当晚的服务问题进行解释。 我希望雅高集团能够独立调查此次入住期间的客房清洁及检查记录、Room Service和前台当晚的实际履职情况、相关工作人员的行为，以及酒店管理层收到投诉后的处理方式，并正式回应为何从客房准备、清洁、服务响应、员工态度到投诉处理，会连续出现如此多的问题。 My experience during this stay was deeply unacceptable. I had booked an Executive Sea View Room, yet during check-in, the front desk provided no explanation whatsoever regarding the benefits attached to the Executive Room category, nor did they introduce the hotel’s facilities and services, including the swimming pool and fitness center. Accor’s official website clearly lists amenities such as bathrobes, slippers and minibar items for this room category, and also states that 24-hour Room Service is available. However, although there were two guests staying in the room, only one pair of slippers was provided. That evening, I called Room Service simply to request an additional pair of slippers that should have been provided for two registered guests in the first place. My calls went unanswered repeatedly. When I contacted the front desk, a male employee, approximately 40–50 years old and wearing glasses, failed to resolve the issue and instead repeatedly hung up on me, raised his voice, and shouted at me. When I went downstairs in person, I also witnessed the front desk telephone continuing to ring while the staff simply did not answer it. A basic request for one additional pair of slippers — an issue that should have taken minutes to resolve — was allowed to escalate into an appalling service failure. The condition and cleaning of the guest rooms were equally unacceptable. Upon check-in, the shower gel dispenser in my room was completely empty, which clearly indicates that the housekeeping staff had failed to carry out even the most basic inspection of guest amenities before releasing the room for occupancy. During my stay, rubbish and used tissues were also left uncollected. Even more disturbingly, in the other room occupied by my travelling companions, a piece of chewing gum left by a previous guest was found stuck to the back of a QR-code card placed beside the bed. This is not a minor oversight. It raises serious concerns about whether the hotel’s housekeeping and room-inspection procedures are being properly carried out at all. What is even more serious is the clear difference in the way the same front desk employee treated us as Asian guests compared with French guests. He was visibly cold, impatient and aggressive toward us, including shouting at me, yet shortly afterwards he was relaxed, friendly and engaged in casual conversation with French guests. This stark contrast in treatment gives me legitimate reason to question whether we were subjected to discriminatory treatment because we are Asian. Following the incident, I submitted a formal complaint through Qunar, the Chinese booking platform through which I made the reservation. The hotel manager responded that when guests are checking in at the front desk, staff must give priority to those guests and stated that he wished to explain the situation to me in person. I find this response deeply troubling. Even if the front desk was busy at the time, this could at most explain a temporary delay in answering the telephone. It does not explain why the hotel’s officially advertised 24-hour Room Service repeatedly failed to respond, nor can it justify an employee hanging up on a guest, raising his voice, or shouting at her. More importantly, after receiving a formal complaint, the hotel manager did not first apologise for the unacceptable experience, did not explain whether the conduct of the employee had been investigated, and completely failed to address my concern regarding possible discriminatory treatment. Instead, the response focused primarily on defending or explaining the employee’s actions. I therefore request that Accor conduct an independent and serious investigation into the housekeeping and room-inspection records during my stay, the actual operation and staffing of Room Service and the front desk that evening, the conduct of the employee concerned, and the manner in which the hotel management subsequently handled my complaint. I also expect Accor to provide a formal response explaining how so many failures — involving room preparation, cleanliness, service availability, staff conduct, and complaint handling — were allowed to occur during a single stay.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alizé - customer service team

Customer review rating 3.5/5

Sze K. H. Solo - Confirmed reviews ALL

my flight arrived into Nice Airport at around midnight (delayed); called the hotel as instructed in the hopes of getting a shuttle pick-up. No one picked up the phone despite repeated calls. Had to spend about 35 Euros on a Uber ride for the 5-minute journey.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alizé - customer service team

Customer review rating 1.5/5

Megan G. Solo - Confirmed reviews ALL

Shuttle driver was extremely rude . Worst experience ever.

Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Nice Arénas Aéroport. Nous sommes désolés que le service n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Alizé - service expérience client

Customer review rating 2.5/5

Michelle C. Friends - Confirmed reviews ALL

First of all, there are two Novotels, one on the Prom des Ang, the other behind it with only an unloading zone if you can find it, and a parking called "ARENAS" which is the name of the first Novotel and too far away from it to walk with your baggage. They do not collaborate if you are unlucky enough to need help. If you reserve at the first, you are right across from the Airport, with only one sign and four lanes to choose from when driving on one of the busiest roads in the city. Their parking is mixed with a general parking and no signs to get to the hotel parking from the front door. Fredéric and Adelheid were wonderful, but what more could they do to make up for the two hours of stress this mix-up caused? The other Novotel on ave René Cassin could have done more but it happens too ofter and they have their own front desk to manage. Otherwise, the Novotel Prom des Anglais was normal in comfort, price, dinner/breakfast, soundproof, and good place to stay if you could walk across the Prom with all your baggage to the Terminal-1. At the end, I turned in my key at the front desk and asked for help to find the parking space and was not told my ticket had to be validated for the fee paid. This could have been done when issued, or if signed to the right parking garage.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 5.0/5

James M. Solo - Confirmed reviews ALL

Close to airport. Free transportation to airport!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Christiane S. Couples - Confirmed reviews ALL

Arrived after midnight, shuttle came promptly. Nice welcome, nice room, great breakfast. We were very happy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 2.0/5

Johannes I. D. Couples - Confirmed reviews ALL

Experience with staff was wery good, hotel looks good and facilities. Wery good breakfast, shuttle service etc. No complaints. The room was the main problem. Staying in room 906. All is clean. The toilet is in height for kintergarten. When showering water splashes to floor. The worst thing is the bad seewer smell from the shower room and the air condition system in the room. We felt sick in the morning. I think we where not the first guest to experience that nor will be the last. Serius problem and has to to with the system affecting rooms in the whole floor. Fix this or you will be loosing guest and popularity.

Dear Johannes, Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations regarding our bathroom; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alizé - customer service team

Customer review rating 2.5/5

Joel P. Business - Confirmed reviews ALL

The bed room is rather basic but ok for one night, the restaurant was poor food quality, even the breakfast was low quality, cheap products, for the price paid, is unsatisfactory

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alizé - customer service team

Customer review rating 4.5/5

George M. Business - Confirmed reviews ALL

Nice place , very nice people , nice room !!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Brian W. Friends - Confirmed reviews ALL

Rooms are clean. Very efficient check-in and check out. Breakfast in the morning is outstanding!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 1.5/5

Edouard W. Families - Confirmed reviews ALL

We ordered a normal taxi through the hotel desk and received a private car with high price. The head concierge was quite rude. The couch in room was stained.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Julie Z. Families - Confirmed reviews ALL

Great!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 4.5/5

Simon G. Couples - Confirmed reviews ALL

Comfy room and clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 4.5/5

Paul P. Couples - Confirmed reviews ALL

We had a wonderful brief stay. We live in Italy, but stay overnight near the airport before our flights. The rooms are spacious and clean. The restaurant had a nice menu, but we didn’t try it. We did stop at the bar on our way back from dinner, but after receiving the dessert menu the bar tender never returned- so we left. On this occasion we had to change the date of our flight and hotel last minute to attend a funeral. David at the front desk was very helpful and kind.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Das S. Couples - Confirmed reviews ALL

Very positive. It would have been good to have a complimentary bottle of water in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Other web-users rate our hotel

  • 945 reviews 9.3/10 Location
  • 987 reviews 7.8/10 Room
  • 1,105 reviews 8.1/10 Service
  • 21 reviews 5.1/10 WiFi
  • 533 reviews 7.8/10 Comfort
  • 424 reviews 8.9/10 Breakfast
  • 390 reviews 8/10 Cleanliness
  • 376 reviews 8.5/10 Food

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