Novotel Nice Arénas Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,336 reviews

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Novotel Nice Arénas Airport - Image 1
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455 Promenade des Anglais, 06299 NICE, France

Description

Hotel extras

  • Free 24-hour shuttle to Nice Côte d'Azur Airport

  • Free 24-hour shuttle to Nice Côte d'Azur airport

  • Bar, restaurant, room service

  • 13 meeting rooms

  • Children's area with games and library

Our accommodation(s)

Hotel location

Novotel Nice Arénas Airport

455 Promenade des Anglais
06299 NICE
France

GPS:43.666994, 7.213948

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE 455

Our restaurant is open daily from 12 pm to 11 pm. Our chef offers Mediterranean cuisine, suitable for formal business or family dining. Reservations are recommended at 04 93-21-22-50.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,336 reviews

Customer review rating 3.5/5

Dennis O. Business - Confirmed reviews ALL

Good room standard and very clean. But the room had strange layout with only one small window facing the back yard pulling down the overall impression. The room is also lacking standard equipment like shoehorn, ironing possibilities and proper wardrobe. A small desk would also be nice. The check-in was confusing and did not get any information about the hotel facilities. The restaurant is nice with great food and the breakfast is decent.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alizé - customer service team

Customer review rating 4.5/5

Gretchen H. Families - Confirmed reviews ALL

Everything we needed before flying out the next day. Friendly and efficient check in; easy to modify our reservation; restaurant on site was very handy. Rooms were clean with a good design

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 4.5/5

Carol O. Families - Confirmed reviews ALL

Great service great staff

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 5.0/5

Ruth J. Families - Confirmed reviews ALL

Really helpful staff, lovely Easter decorations. Great food. The airport shuttle is so helpful too. It’s really great value for money

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alizé - customer service team

Customer review rating 2.0/5

Rakesh K. Families - Confirmed reviews ALL

We stayed twice at this hotel, on the 27th of march (on our way to skiing) and on the 5th of April on our back to England. The first stay was perfect. On the second stay we had asked if we could have a room facing the sea/nice airport as my son (10yrs old) was super excited he could do this on our first stay. We didn’t get that but that happens …it was a bit disappointing as I do not think the hotel was full and Im not sure why it could not be accommodated as we had requested this the week before . We asked at reception and understood why it could not be done but felt the reception could have been friendlier. Our room was 111 on the way back (On the 27th we had rooms 411 and 412). Our room had the sofa bed made up with only a single pillow (luckily we had spares), the water fountain on our floor did not work so I had to go upstairs or downstairs and … the kettle did not work in the morning. So overall it went from a great first nights stay to not a great second one. We could have asked to have the above addressed but even when I mentioned the water fountain not working rather than get it fixed the reception suggested we fill at the bar. On a plus note the shuttle bus driver was super helpful and on our checkout day we found the reception super friendly and helpful as well.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Nice Arénas Aéroport. I am sorry that your experience did not meet your expectations ; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alizé - customer service team

Other web-users rate our hotel

  • 950 reviews 9.3/10 Location
  • 979 reviews 8.1/10 Room
  • 1,122 reviews 8.6/10 Service
  • 13 reviews 7/10 WiFi
  • 517 reviews 7.9/10 Comfort
  • 454 reviews 9.2/10 Breakfast
  • 401 reviews 8.4/10 Cleanliness
  • 383 reviews 8.2/10 Food

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