Novotel Nice Arénas Airport Hotel 4 stars

Staff exceeded my expectations

Great support from the hotel staff and super efficient shuttle service to the main and General Aviation terminals of Nice airport. I will come back!

The hotel was clean and safe. The only disappointment was that the food in the restaurant was very mediocre.

I stayed before an early flight from the Nice airport. The location of the hotel made for a very relaxing departure.

PARFAITE

The reception staff is extremely friendly and outgoing and helpful congratulations

Being a recurring client of Novotel in multiple locations, I have the opportunity to compare the service and overall experience. The hotel is currently being renovated, which should improve the overall experience in the future. A few things are however to improve. First, I explicitly asked before going, and then when I arrived, to replace the duvet with a blanket. I did not get any feedback or explanation why this was not done. Then, the restaurant has to improve. The food looks microwaved and not cooked on site. The result is disappointing, for a rather hefty price. Being a gold member, I expected a form of upgrade if the hotel was not full - not there. The status does not seem to provide any specific advantage (besides a free drink). In Paris, there is a upgrade to a large room in the last floor (with Nespresso machine), sweets, and a few more attentions - and a blanket as requested. The personnel is very friendly (reception, restaurant) and the management is also on the ball. This is why I continue to go there, but I hope that they can improve a bit.

We recently stayed at the Novotel Nice Arenas Aeroport and we were very pleased with the hotel. It's perfect if you have any early morning flight from Nice. The staff was very welcoming and helpful. It's conveniently located on a bus stop so it's easy to go into Nice proper and stroll around. They also provide a free shuttle service to the airport.

Very disappointed as we cam 3 weeks ago and had a perfect service for member at le club accor. This time no during voucher no special welcome. We had asked to get the same room as last time... Didn't happen. Very disappointing to not get a stable service

friendly staff, check in and out fast ! when you need information you get it from the staff no problem, rooms clean and big, bathroom ok, breakfast very fine, also friendly staff in restaurant and bar.

The Hotel is very well located and has free shuttle from both terminals, attentive staff and nice rooms size. The restaurant is ok, and has a variety of foods and beverages and prices are ok for the region.Serves early breakfast in case you are leaving early as i did 6:00am.Try it next time !

transfer to hotel from airport required a 'phone call from customers service to the hotel - the bus came to pick us up at bus station, stop 7. The breakfast on offer was excellent. The only complaint would be the standard of the food offer from the bar. Attention to upgrading the offer would be useful.

It would be useful if people at the check-in could speak sufficient English. I love French language, but in a business trip I am interested more in the precise actions and reactions rather than in a row of misunderstandings and mistakes.

This hotel is mid-range in terms of comfort and is within easy walking distance of Terminal 1 at Nice airport (Terminal 2 is 12-15mins walk). As a Gold Card member, my room was upgraded to one of the top floor (the 9th), from which I had a good aerial view of the hotel's surrounds, as well as of all the roadworks currently taking place (tramways are being constructed so that there is direct tram access from Nice 6km away - this additionally involves huge re-routing of the original roads). My room was triple glazed and at no time was I aware of any aircraft noise. Breakfast is OK and there's an adequate evening menu in the restaurant. All staff were very welcoming and the room was clean. It was very slightly irking that the daily room cleaning seems to be separate from replenishing the coffee tray (this seems to be an increasing trend in hotels nowadays); if, like me, you leave a card on the door to 'encourage' the cleaners to attend to your room sooner rather than later, it is somewhat annoying when you return only to find the room having been cleaned, but you must still reckon on an intrusion by someone else to do the coffee/tea tray.

Friendly and helpful service. Spacious, quiet and comfortable room, especially the bed. Not my first time at Novotel Arenas. This time no slip-up with our pre-paid meal voucher for dinner. Food was of a high standard and greatly enjoyed. French beds are narrower than we're used too so I used the sleeper couch, also comfortable. One concern was the shower over very slppery bath, without a non-slip mat. Convenient location for easy airport access, public bus transport and good daytime cafes in the neighbouring business district. Best was the room, least was the slippery nature of the shower. Will definitely use Novotel Arenas in future depending on nature and timing of itnerary.