Novotel Nice Arénas Airport Hotel 4 stars

We needed a place near the airport. Novatel fit the bill perfectly! Restaurant in the hotel, good food, good wait staff, competent hotel front desk staff, good shuttle driver. Room was clean and comfortable. A quibble: perhaps 2 bottles of water in the refrigerator?

The hotel is well located, 5 minute away from the airport. The executive rooms are large, well insulated against noise and have plenty amenities (nespresso machines, Ksumi tea bags, selection of free soft drink and comfortable bath gown). The hotel also offers a free shuttle bus to the airport.

The room temperature was too hot and I could not open the window or cooling the room down. It's a shame because it ruined my night. The breakfast was really nice and it was really quick to come from the airport, my flight landed at 22.30 and I was in my room before 23.00 ; that's really good when you are tired of your trip and only want to go to bed.

when I arrived I noticed a musty smell in the lobby the restaurant under construction was not a great experience even if the staff was professional and friendly

Staff was generally impolite. Food and it’s service was second class.. heating problems. (Too cold) we’re not solved.

Check-in was quick and room was nice. On-line check-in and check-out and receiving invoice by e-mail is my favorite!

The personnel could be a bit more friendly. Long wait at the restaurant...

Every year, I go to this hotel in January to Mars, every week for business. I left last week with a rather mixed impression. I must say that this time was much better. The personnel is as friendly and efficient as ever. Happily they also made their best effort to provide me with a quiet room, a blanket and a sheet and far from the elevator. I could rest much more and better this time.

Nice rooms, well laid out, comfortable beds, excellent bathrooms, cordial staff, perfect location, and great price. With the No. 2 tram stop now located a hundred metres from the hotel, it is even better.

Being a recurring client of Novotel in multiple locations, I have the opportunity to compare the service and overall experience. The hotel is currently being renovated, which should improve the overall experience in the future. A few things are however to improve. First, I explicitly asked before going, and then when I arrived, to replace the duvet with a blanket. I did not get any feedback or explanation why this was not done. Then, the restaurant has to improve. The food looks microwaved and not cooked on site. The result is disappointing, for a rather hefty price. Being a gold member, I expected a form of upgrade if the hotel was not full - not there. The status does not seem to provide any specific advantage (besides a free drink). In Paris, there is a upgrade to a large room in the last floor (with Nespresso machine), sweets, and a few more attentions - and a blanket as requested. The personnel is very friendly (reception, restaurant) and the management is also on the ball. This is why I continue to go there, but I hope that they can improve a bit.

Functional and clean room. Excellent staff service. Nothing to complain about.

Very quiet room. Dinner at the restaurant was delicious with a fast and smooth service. Limousine in the morning to catch our flight Perfect!

Agreable

Reception and collection from the airport excellent. Restaurant food and service first class. Room and aménités reasonable except for the plastic glasses provided which were very fragile, two of which could not be used as they already had cracks probably caused by mishandling.

not happy that food in the bar was not available until 7 pm. whatever happened to snacks with drinks at happy hour.