Novotel Nice Arénas Airport Hotel 4 stars

The hotel was clean and safe. The only disappointment was that the food in the restaurant was very mediocre.

I stayed before an early flight from the Nice airport. The location of the hotel made for a very relaxing departure.

PARFAITE

The reception staff is extremely friendly and outgoing and helpful congratulations

Polite and helpful staff, a very good breakfast and a comfortable room. BUT, to be charged 9 euros for 2 bottles of water is disgraceful. When you arrive at 23:00 after travelling for hours a small bottle of water in the room is no way enough for 4 people. So to find you need to pay 9 euros for 2 bottles of water at the bar is horrendous. Water is a necessity for a human to survive not a luxury or a treat. A young family shouldn't have to decide if they can afford to buy water in the 21st century. When someone asks "what was the Novotel Arenas like? " , unfortunately the thing we will remember is a multi million pound company making a huge profit from "water" out of a young family.

It was an unusual stay. We checked in the hotel and went to our room. A little later we decided to check with our flight scheduled for the next day - it was cancelled so we looked a flights on the day we checked in and there was an open flight which we booked. We checked out 2 hours after we had checked in and the desk clerk was very gracious and reduced the fee that we paid. She didn't have to do that but we were impressed at her kindness. It is a stressful time and it was nice to see an act of kindness like that !!!

Id booked for only 1 night between connecting flights and thought Id treat myself to a really nice hotel. My experience was however very disappointing !! I had to call 2 times for tbe shuttle and waited over 30 minutes for it (staff apologized and offered a welcome drink) ....If Id known I would have walked. Room was smaller and not as spacious as I expected from the photos and I found the ovef all appearance rather old and lacking in chic expected of high standard chains like Novotel. I also found hair on the pillow and the wall of the shower as well as stains on the wall above the desk....coffee or..... Otherwise very convenient for Terminal 1 of course which was 1 of the reasons Id chosen it. However other budget options would have been just as good in view of my disappointment and a good rate offered by my company. Sorry but I wont be booking again

We needed a place near the airport. Novatel fit the bill perfectly! Restaurant in the hotel, good food, good wait staff, competent hotel front desk staff, good shuttle driver. Room was clean and comfortable. A quibble: perhaps 2 bottles of water in the refrigerator?

The hotel is well located, 5 minute away from the airport. The executive rooms are large, well insulated against noise and have plenty amenities (nespresso machines, Ksumi tea bags, selection of free soft drink and comfortable bath gown). The hotel also offers a free shuttle bus to the airport.

The room temperature was too hot and I could not open the window or cooling the room down. It's a shame because it ruined my night. The breakfast was really nice and it was really quick to come from the airport, my flight landed at 22.30 and I was in my room before 23.00 ; that's really good when you are tired of your trip and only want to go to bed.

when I arrived I noticed a musty smell in the lobby the restaurant under construction was not a great experience even if the staff was professional and friendly

Staff was generally impolite. Food and it’s service was second class.. heating problems. (Too cold) we’re not solved.

Check-in was quick and room was nice. On-line check-in and check-out and receiving invoice by e-mail is my favorite!

The personnel could be a bit more friendly. Long wait at the restaurant...

Every year, I go to this hotel in January to Mars, every week for business. I left last week with a rather mixed impression. I must say that this time was much better. The personnel is as friendly and efficient as ever. Happily they also made their best effort to provide me with a quiet room, a blanket and a sheet and far from the elevator. I could rest much more and better this time.