Novotel Suites Nice Airport Hotel 4 stars

I am traveling around world for more than 25 years. I stay only in hotels. I know well how to reserve a room. This was my worst New Year in France, because of incompetence of one employee. Also this was a worst hotel I have ever seen. Never stay at Novotel hotel! I would like to buy this business and close it.

Excellent service and overall experience.

The experience was positive, even though the access to the hotel by car is a bit tricky. The person at the check-in, Margot, was very helpful and friendly, arranging also a shuttle ride for the following morning.

Reservation and check-in was easy. The shuttle to and from the airport was convenient. The room was very comfortable even for three adults.

The customer service was great. Breakfast options were minimal, not enough choices, I can get a breakfast like this in a hostel. There are always plates and empties left behind, not enough seatings. No room service, no restaurants around, no supermarket around. The room was not cleaned properly, the first day I found hair in the shower. Then I found they don't clean the rest of the room properly, just shove everything under the bed. At the last day I saw the empty bottles from 2 days ago. Not great.

The overall stay was amazing, outstanding staff, who are always happy to help you from the smallest issue, to how to get best out of your stay. The room was exactly what you want huge Terrace balcony, which has its own Sun Beds and small table and chairs, with 36 view of Nice including the mountains and sea view.

The Staff, Services, location, rooms all were just perfect

Comfortable Bed, friendly staff and delicious breakfast!! We enjoyed the terrace as well. Nice set up with the light switch next to the bed and the toilet location was clever ( the light from the toilet room (powder room) does not shine onto the bed so sleep is not disturbed !

Exactly what was expected. Nice friendly staff.

Our stay was very pleasant. Staff were courteous and helpful. Room was a nice size and very clean. Bed was comfortable.

Perfect to start off our holiday on the Cote dAzur.

Extremely helpful staff who went out of their way to assist us in any endeavor--getting a late night pizza or connecting up to their free wifi. Free hotel shuttle from airport was sent as soon as we called from the airport's information desk. We were kept advised of the status of our car for the next morning transfer to the Monaco cruise port. Room furniture was eclectic, but functional. Bed comfortable. No problems with bathroom or shower. Took photo of the sign on the In-room safe, which advised NOT to leave anything valuable in it!

Close to trams that could bring you anywhere. Nice rooms and good breakfast

We enjoyed the room - big and nicely laid out. The mattress is a little to cheap. The pillows were awful. After the first night we didn't receive new teabags or cups- an important thing. The lobby and the breakfast was good. the shuttle to the airport was efficient and appreciated.

This time my stay was for one week business meeting in Monaco which happened parallel to the Monaco Yacht Show (i.e. hotel prices in Monaco were sky high). Novotel Nice Airport is located very close to Nice St Augustin railway station which provides easy 40 minute train trip between the hotel and Monaco. Hotel has a swimming pool/sun deck area, which could be used after the end of daily meetings, but unfortunately the area is shadowed by high rise buildings so that it is in shadow after from 16:00...16:30. One can still have a refreshing swim until late evening. The breakfast offering was variable. From my 6 day observation the target is to provide also hot food like do-it-yourselves eggs, scrambled eggs and sausages, but on many morning there was just the heating/frying facilities available but no eggs nor sausages (no good when the price of breakfast is very high if there is only bread and cold cuts available)