Raffles Europejski Warsaw

Easily one of my favorite hotels. Beautiful interior design that feels modern yet inviting while not feeling stuffy like so many other luxury hotels. The rooms are thoughtful, comfortable, and modern. The bar is magnificent, it feels like it fell out of a movie. The location of the hotel is another high point, in the middle of a great walking area in Old Town. And this will sound silly, but the smell of the lobby is like nothing I've smelled before and it made every entrance start with a smile. If I'm ever in Warsaw again I'd stay at Raffles again in a heartbeat.

Overall, It was a great experience.

At Raffles, my wife and I experienced top notice customer service and attention to detail. Staff were courteous, knowledgeable and diligent. Wonderful overall stay.

It's The best in Warsaw. The rooms are excellent. Very clean. Exceptional staff And services. The spa is fantastic. The The location is terrific. To make it perfect. The breakfast buffet needs some improvement.

Raffles was our last foreign trip just before the pandemic struck with full force back in the first quarter of 2020. Whilst this wasn't our first holiday since the pandemic petered out, we were glad to be back and see that all of the things we loved about Raffles were pretty much as they were before. Eventually we were allocated the room that we'd first stayed in at the property, although in a hotel of this calibre, they need to be putting more thought into the specific preferences of returning guests. Allocating a room on check-in is simply not good enough and is not what the top hotels - which is the level that Raffles is playing at - do. That said, we got the right room in the end so all was well and at the end of the day, the staff were very professional about it. The housekeeping continues to be very good with high attention to detail, although there were areas - both in the room and in the public areas - where perhaps more care needs to be taken to address minor damage to avoid the hotel looking tired before its time. That said, the bathrooms - which are very high quality - looked as fresh as they did during our first stay. The spa area continues to impress with a great pool/jacuzzi area that is unusual in style and makes for a pleasant space in which to spend time. The concierge continue to be super helpful, and this time, among other requests arranged a very reliable return taxi journey nearly an hour's drive out of the city. At breakfast it was nice to see some familiar faces who have been with Raffles since it opened and they continue to deliver, ensuring that the friendly service runs like clockwork. The quality of the food is just as good as it always was and is probably one of the best capital city hotel breakfasts that I have had anywhere. On an international scale, in terms of price quality ratio, Raffles Warsaw really delivers, with unique artwork and interior design coupled with high service standards. We'll definitely be back again next year!