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Raffles Europejski Warsaw 5 stars

Customer review rating 4.8/5 594 reviews

Raffles Europejski Warsaw
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Hotel extras

  • Butler service for all room categories

  • 106 elegant and sumptuous rooms and suites

  • Most spacious rooms in the city, starting from 40 sqm.

  • Art collection with 500 art pieces from Polish artists

  • Central location in historical part of the Warsaw next to Presidential Palace and Royal Route

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • WARSAW CHOPINPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Our hotel re-opens its doors for accommodations as of May 15th, within the context of new guidance issued by local authorities. Our team can be reached at reservations.warsaw@raffles.com or by phone +48 22 255 95 00

Hotel location

Raffles Europejski Warsaw

Krakowskie Przedmiescie 13
00-071
warsaw
poland

Tel: +48222559500

Fax: (+48)222559501

Contact email

Check-in from 15h00

Check out up to 12h00

  • WARSAW AIRPORT WAW :  175 PL PILSUDSKIEGO

  • NOWY SWIAT UNIWERSYTET : 

  • By plane

    WARSAW CHOPIN At 9km / 5 miles - Shuttle paying

  • By train

    WARSZAWA CENTRALNA At 2km / 1.24 miles

GPS :52.241636, 21.014714

Our accommodations

Deluxe Room

  • Max. number of persons: 2
  • Area: From 40 m² / 431 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Raffles Room

  • Max. number of persons: 2
  • Area: From 45 m² / 484 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

EUROPEJSKI GRILL

Type of cuisine: International

At breakfast, the freshest fruit, bakery and charcuterie are completed by hot a la carte dishes. The evening menu features modern interpretations of the classics using the best local ingredients.

Lunch

12:00 - 15:00

  • Mon
  • Tue
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  • Sat
  • Sun

Dinner

18:00 - 22:30

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  • Sun

LOURSE WARSZAWA

Type of cuisine: Cafe

The original Europejski Patisserie was famous throughout the city. Today's Patisserie, in white ivory and brass, celebrates that century-old heritage by continuing to serve the best cakes and pastries in Warsaw.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 20:00

  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

LONG BAR

Non contractual photo

A Raffles icon, legendary Long Bar brings together the best of the world's cocktails to Warsaw, including the signature Singapore Sling. The Asian influence continues with light, fragrant, authentic dishes and canapes from the orient.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUMIDOR

Non contractual photo

Where cigar lovers and connoisseurs of single malts, Cognac and Armagnac gather, with a decadent menu highlighting amazing chocolate indulgences.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 330 m²

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Raffles Europejski Warsaw

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

594 reviews

THE BEST HOTEL EVER

Customer review rating 4.8/5

Patricia Solo - 14/02/2020 Confirmed reviews ALL

Beautiful property that is elegant and modern. Service is above and beyond. Fantastic location. The ONLY place to stay in Warsaw.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback. I will share your comments with Natalia ans Arkadiusz. I am sure that this feedback will serve as an encouragement to all of our staff Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

Beautiful interiors.

Customer review rating 4.8/5

Rocio Business - 12/02/2020 Confirmed reviews ALL

I enjoyed the balance between classic and new. Also found it practical and confortable, using noble and highly comfortable materials for the interior.

Dear Ms. C., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

One of the best hotel I have stayed

Customer review rating 4.8/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Beautiful room, comfortable bed, heated floors and outstanding service.

Dear Mr. L., Thank you for taking the time to review your stay with us , and for leaving such positive feedback. I am so pleased you enjoyed our rooms and our service. As well as thank you for including the information about organic option in your opinion, we trulluy appreciate it. I do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. Kind regards, Alisa Martyanova Guest Relations Supervisor

Luxury and five star treatment all round

Customer review rating 4.8/5

Julia Couples - 05/02/2020 Confirmed reviews ALL

Faultless stay from beginning to end. All the staff were so helpful and kind, we felt truly at home. Just one suggestion - the room coffee machine was really below standard - the first one didn't work and the second one rather coughed and spluttered and I feel it would be much better to have Nespresso quality machines with Nespresso pods. The butler service was excellent but it is unavoidable that an espresso is not that hot when it arrives.

Beautiful, stylish hotel in perfect location

Customer review rating 4.8/5

Chloe Couples - 05/02/2020 Confirmed reviews ALL

Wonderful staff, gorgeous room, comfortable beds, tasty breakfast

Dear Ms. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alisa Martyanova Guest Relations Supervisor

great stay

Customer review rating 4.8/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

great service, great room

Dear Ms.K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alisa Martyanova Guest Relations Supervsior

Well located, excellent rooms and decor

Customer review rating 4.8/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

Very good overall but the service at breakfast was very slow

Dear Mr. N., Thank you for taking the time to review your stay at Raffles Hotel Europoejski Warsaw. Guest feedback is very important to us and we do note your comments regarding breakfast experience and we apologise for not being able to offer the unique service during your stay. We are delighted that overall you enjoyed your stay and we do hope to welcome you back for the stay full of long lasting memories. Wiih kindest regards, Alisa Martyanova, Guest Relations Supervisor

Great hotel

Customer review rating 4.8/5

Luis A. Business - 04/02/2020 Confirmed reviews ALL

Is always good! Nice hotel , great service

Perfect in every sense

Customer review rating 4.8/5

Allen R. Friends - 04/02/2020 Confirmed reviews ALL

Most comfortable and well appointed rooms Friendly and professional staff

Dear Mr. R., Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor

A fantastic 2nd stay

Customer review rating 4.8/5

Valter Couples - 13/01/2020 Confirmed reviews ALL

My second stay was a even better one. The staff is very welcoming and friendly, the room assignment exceeded expectation and was very nice and all in great condition. Diner at the Grill was stunning as was the staff. I was also happy that Pool has finally opened. A truly 5* Hotel where I will come back again.

Dear Mr. A., Warm Greetings from Raffles Hotel Europejski Warsaw! Thank you for the great review of our hotel, it was a truly pleasure to read it. We are delighted you enjoyed everything about your stay including out just opened swiming pool and service. We are looking forward to welcoming you back very soon, Best Regards, Alisa Martyanova Guest Relations Supervisor

It was very nice but there is still an issue

Customer review rating 4.8/5

Michael A. P. Couples - 05/01/2020 Confirmed reviews ALL

We loved everything about the hotel as always however there was an possible overcharge issue. I have sent an email back to the hotel after checking out on Thursday Jan. 2 and still did not receive any response.

Elegant hotel, friendly service, excellent bar

Customer review rating 4.8/5

Panicos H. Couples - 02/01/2020 Confirmed reviews ALL

A very elegant hotel, brand new rooms and facilities excellent service. Definitely my base in Warsaw.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. I am so pleased you enjoyed everything about your stay, and we totally surpassed your expectations. I do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. Kind regards, Alisa Martyanova Guest Relations Supervisor

Certainly the best rooms in Warsaw

Customer review rating 4.8/5

Jacekta Families - 30/12/2019 Confirmed reviews ALL

I really enjoyed the rooms. They are really luxurious. I enjoyed welcome gift. I enjoyed service at front desk and the bar. Lovely spa. Overall, I really enjoyed the hotel, but in my opinion something was missing. At first welcome drink vouchers- I was offered standard house options. Some other platinum guests were getting slings as per previous reviews. I got slings after pushing - that was unacceptable. At the nearby Sofitel platinum guests can get anything what they desire, including even glass of champagne. With exorbitant room prices you could have done at least that much. I haven’t seen any managers. Even when I raised some issues, I received an email, but nobody met me - they had more important issues. Never received a response to my email to GM. Although overall staff service was very good, surprisingly, nearby Sofitel is consistently better than Raffles Warsaw at loyalty recognition and their guest relationship team. Remember, you maybe big managers for your staff, but you should be available to take feedback of your guests without hiding by front line staff. I had some issues with points posting. I would have expected a better ownership of the task, I needed to follow this up with customer care and customer services in Australia. Then the hotel reversed everything which gave me almost “ a heart attack”. Finally, everything was sorted.

Best Hotel in Poland and one of the top 5 worldwide

Customer review rating 4.8/5

Jm Couples - 27/12/2019 Confirmed reviews ALL

Raffles Europeskji has the perfect mix of service, intimacy, quality and history. Staff is TOP NOTCH.

Dear Mr. M., It is the biggest pleasure to recieve such a great feedback from you! We always are very happy to weclome you back at Raffles! We do hope you had a great time in New York and would come back to Poland soon! With Warmest Regards, Alisa Martyanova Guest Relations Supervisor

Everything was great, can't find a thing to complain about :)

Customer review rating 4.8/5

Bozena P. Friends - 20/12/2019 Confirmed reviews ALL

There is little to describe because it was just one night. Still, it was enough to notice your very helpful staff, super comfortable bed and excellent espresso in the room.

Dear Ms. P., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be longer and as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

A luxurious stay in a friendly and professional atmosphere.

Customer review rating 4.8/5

Nick E. Couples - 20/12/2019 Confirmed reviews ALL

Everything from check-in to check-out was delightful. The Junior Suite was beautiful and very comfortable (the only very minor issue was that the hot water never got quite hot enough). The rest of the hotel was immaculate but what really makes a five star hotel are it's staff and the Raffles Europejski does not disappoint. All staff members we encountered were professional, friendly and welcoming. A special mention goes to Sebastian in the Long Bar who made tasty cocktails and kept us entertained.

Dear Mr. E., Thank you for taking the time to review your stay at Raffles Hotel Europoejski Warsaw. Guest feedback is very important to us and I am delighted to hear that overall you scored your stay very highly and especially was satisfied with our Sebastian in the Long Bar. However I sincerely apologize for the inconveniences with water which occurred during your stay and we appreciate you including this information in your review, we always value feedback as it is the only way we can truly improve our service. I am pleased that you enjoyed your stay and our service and we hope we would have a chance to welcome you back soon, Regards, Alisa Martyanova Guest Relations Supervisor

Excellent

Customer review rating 4.8/5

Mohammed B. Couples - 19/12/2019 Confirmed reviews ALL

Perfect stay , helpful and kind staff , excellent location and services in renovated hotel

Dear Mr. B., Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor

Great

Customer review rating 4.8/5

Matt68130 Solo - 14/12/2019 Confirmed reviews ALL

First time in a Raffles hotel and a very good experience. Beds are confortable and I had good nights. I try the restaurant and meal were tasty. I went also to the bar. There are a huge selection of drinks but only one draft bier

Dear Mr. H., Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! I am so pleased you had such a comfortable night’s sleep in one of our fabulous beds - and were looked after by our attentive team. I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor

Great 31st birthday celebration stay at Raffles Warsaw

Customer review rating 4.8/5

Anonymous Families - 10/12/2019 Confirmed reviews ALL

Beautiful and luxurious hotel, I stay frequently at many international 5 star hotels around the world and found this hotel exceptional. The staff were very professional at all times. Rooms were very nicely decorated and spacious. Very well maintained. Limousine service from airport was good also. Enjoyed the Singapore sling and looked at the spa but didn’t try it on this stay, maybe next time! It did look very luxurious. The only part of the hotel experience that could be improved was the breakfast selection. I found it small for a luxury hotel, they should have more choices and options to go and help your self. The spread was slightly limited. Otherwise all was good. We gratefully appreciated the balloons, cake and message from general manager.

Dear Nicolas C., Warm Greetings from Raffles Hotel Europejski Warsaw! We were thrilled to welcome you and your mother during your last visit and we thank you for taking the time to post such gracious rating and recommendation! I am very delighted that your special day was full of memories and that you were satisfied with all the arrangements! I do note your comments regarding the breakfast selection - we always value feedback as it is the only way we can truly improve our offering. We all look forward to welcoming you back very soon for one more stay full of great memories, Kind Regards, Alisa Martyanova Guest Relations Supervisor

Great servicein beautiful hotel

Customer review rating 4.8/5

Luis A. Business - 10/12/2019 Confirmed reviews ALL

Am a regular with 60 nights this year in the hotel, I really feel at home and is one of hotels with best service I know

Dear Mr. A., Big thank from all our team for writing the review and being our the most regular and loyal guest! We always happy to welcome you back, Best Regards, Alisa Martyanova Guest Relations Supervisor
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