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Raffles Europejski Warsaw 5 stars

Customer review rating 4.8/5 808 reviews

ALLSAFE approved hotel

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Raffles Europejski Warsaw
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+ 16 Services

Hotel extras

  • Labelled ALLSAFE - elevated hygiene and prevention measures

  • A 160-year-old Warsaw landmark, revitalized in the spirit of contemporary luxury

  • Luxury Raffles Spa with a state-of-the-art upstream indoor pool and rejuvenating treatments

  • Spacious rooms and suites decorated with specially curated Polish artworks

  • Superb food and beverage options including the iconic Lourse Warszawa pâtisserie

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • WARSAW CHOPIN Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

Raffles Europejski Warsaw

Krakowskie Przedmiescie 13
00-071 warsaw
poland

Tel: +48222559500

Fax: (+48)222559501

Check-in from 15h00

Check out up to 12h00

  • WARSAW AIRPORT WAW :  175 PL PILSUDSKIEGO

  • NOWY SWIAT UNIWERSYTET :  M2 NOWY SWIAT UNIWERSYTET

  • KROLEWSKA :  35 Krolewska 5 / 6

  • By plane

    WARSAW CHOPIN At 9km / 5 miles - Shuttle paying

  • By train

    WARSZAWA CENTRALNA At 2km / 1.24 miles

GPS :52.241636, 21.014714

Our accommodation(s)

Spacious rooms and suites at Raffles Europejski Warsaw merge ageless luxury with contemporary comfort. Unique features include specially selected Polish artworks, the bathrooms' city skyline collages and custom products by French parfumeur Blaise Mautin.

Our restaurants and bars

EUROPEJSKI GRILL

Type of cuisine: International

At breakfast, the freshest fruit, bakery and charcuterie are completed by hot a la carte dishes. The evening menu features modern interpretations of the classics using the best local ingredients.

Menu (PDF)
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  • Tuesday -
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  • Sunday -

LOURSE WARSZAWA

Type of cuisine: Cafe

The original Europejski Patisserie was famous throughout the city. Today's Patisserie, in white ivory and brass, celebrates that century-old heritage by continuing to serve the best cakes and pastries in Warsaw.

Menu (PDF)
  • Monday -
  • Tuesday -
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  • Sunday -

LONG BAR

A Raffles icon, legendary Long Bar brings together the best of the world's cocktails to Warsaw, including the signature Singapore Sling. Long Bar is beautifully crafted from smooth marble, creating a sleek, elegant feel.

Menu (PDF)

Non contractual photo

  • Monday -
  • Tuesday -
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  • Saturday -
  • Sunday -

HUMIDOR

Where cigar lovers and connoisseurs of single malts, Cognac and Armagnac gather. Leather sofas and dim lighting provide the perfect ambiance.

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 330

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Raffles Europejski Warsaw

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

808 reviews

The best Hotel in Poland

Customer review rating 5.0/5

Fahmi E. Families - 24/07/2021 Confirmed reviews ALL

This hotel is located in the heart of the city, close to everything. The hotel is just magnificent. This is our second time staying at Raffles and we will definitely be back. The staff and front desk provides you with the highest level of service. The concierge service is pure perfection. We felt so taken care of. The hotel facilities, the rooms, and the hotel interior are all world class. Everything is clean, everything is well maintained and the hotel still looks brand new! The spa treatment is a must!

Dear Fahmi E.-Masrouri, Thank you so much for such a fantastic review! It is so heartwarming that you loved everything about your stay. I would like to thank you for appreciating our employees, especially Mirosław, our doorman. This is not surprising as Mirosław is very dedicated to his work. Every day we are working hard to make our guests happy, so they want to come back to us. And we are glad that we make it! It is so nice to know that you felt taken care of and you almost felt at home. Hope we will have a chance to welcome you again at Raffles Europejski Warsaw in not too distant future. Best regards, Katarzyna Bluszcz, Raffles Service Supervisor

Excellent hotek

Customer review rating 5.0/5

Valeriia T. Business - 22/07/2021 Confirmed reviews ALL

Hotel, service, staff and all the amenities over-exceeded our expectations. It’s truly the 5-star hotel. You will enjoy the design of the rooms, friendly staff working who will jump out of their pants to help you. We ask our butler to give us a tour and we were mesmerized by the art in the hotel. The butler kindly gifted us a book about the Raffles art. Truly attentive and nice gesture. Clearly management is doing the greatest job! Kuddos to them. The spa area and pool deserve a separate praise - you won’t find such a clean spa with a pool area! The bar and restaurant are truly amazing! We will definitely come back and enjoy our stay again

Dear Valeriia T., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! We are most glad that you appreciated our employees, especially Michał, your Butler, who with his unique approach to guests can make them feel truly cared for. We are very pleased to hear that Raffles Europejski Warsaw will be your first choice when you come to Warsaw again and I do hope to have the pleasure of welcoming you back again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bluszcz, Raffles Service Supervisor

Clean, comfortable and friendly staff

Customer review rating 4.5/5

Ab W. Business - 19/07/2021 Confirmed reviews ALL

We came into town for a production shoot and this hotel was perfect. That location was great, 0.6mile from the River and close to shops/restaurants. Around the corner is chaud pain, and amazing little croissant and coffee shop.

Dear Mrs. Berman W., Thank you for reviewing your recent stay with us. I am thrilled to read that your time with us had so many positive aspects, and that you really enjoyed our property. Also, it is truly rewarding to know that your work-related trip turned out to be so successful. We sincerely hope to have you as our Guest again the next time you are in Warsaw. Thank you again for your time and I wish you a wonderful day. Regards Bartosz Marynicz Head Butler

Good central location and staff were very polite and helpful.

Customer review rating 5.0/5

Anonymous Couples - 11/07/2021 Confirmed reviews ALL

Our stay and experience with Raffles was wonderful. From beginning to departure, everything was very smooth. Concierge was informative and hotel location was super. It was easy access to public transportation too. Good walking distance to old town.

Dear Mrs. W., On behalf of the entire Raffles Europejski Warsaw Team, I want to thank you for reviewing your recent stay with us. I am delighted to read so many kind comments regarding your experience. Our goal is to make our Guests feel at home away from home, so receiving such a positive feedback is always extremely rewarding. What is more, thank you very much for mentioning our Colleague, Lukas - it will be my pleasure to pass on your kind comments directly to him. It was indeed a great pleasure to have you as our guests and I sincerely hope your time with us will be long remembered. We look forward to your next visit, hopefully in not too distant future! Best regards Bartosz Marynicz Head Butler

Average experience

Customer review rating 3.0/5

Chen M. Friends - 10/07/2021 Confirmed reviews ALL

, For one part the facility s where excellent The spa was amazing the suits and the rooms are brilliant, the service of the people in the lobby was absolutely amazing. However for second part the restaurant whete poor and not tasty, everything took forever to come I tried both breakfast and dinner. I stop coming there after the second day and just eat outside The coffee machine in the room was bad. And the experience in general was just above average, however in the price of the hotel you expect nothing else but excellent, therefore I believe the average experience is correct description.

Dear Chen m., Thank you for taking the time to tell us about your experience at the Raffles Europejski Warsaw. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us and we will take it into consideration. At the same time, I would like to express my gratitude for appreciating the work of my colleagues. We hope despite mentioned issues we would have a chance to welcome you back soon. Sincerely, Katarzyna Bluszcz, Butler Coordinator

Great Hotel

Customer review rating 4.5/5

A N. Business - 07/07/2021 Confirmed reviews ALL

Fantastic hotel. Fantastic Restaurant. Fantastic staff. Only criticism is that the bar should stay open later.

Dear Mr. N., Thank you for reviewing your recent stay with us. I am delighted to learn that you returned home with so many positive memories from your time with us. It is very rewarding to know that we managed to meet your expectations in many areas. It is always a pleasure to receive positive feedback. It will be my pleasure to pass on your warm comments to the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bartosz Marynicz Head Butler
Customer review rating 5.0/5

Hannah Solo - 02/07/2021 Confirmed reviews ALL

Amazing service and made extra special for my birthday trip!

Dear Mrs. W., It was a great pleasure to welcome you back to Raffles Europejski Warsaw, especially on your birthday. I am happy to learn that you enjoyed your short trip and our staff has made it so much pleasurable; it is always rewarding to receive so kind comments. I hope your time with us will be long remembered and soon we will have another chance to have you as our guest. Thank you very much for giving us the highest score. Should you wish to share further remarks regarding the value for money aspect, please remember that I am always at your disposal. With kindest regards Bartosz Marynicz Head Butler

Perfectly refined experience

Customer review rating 5.0/5

Nikolai Families - 26/06/2021 Confirmed reviews ALL

Our stay was very pleasant. The hotel is very new and perfectly refined. All of the staff are very attentive and friendly, especially the front desk staff who were very attentive and accommodating throughout our stay. Given I am an American and my wife is both Polish and American we are aware how Europe can be considered less customer service focused that the US...that being said I experienced the best service at the Raffles compared to any hotel I have stayed at in the United States, or elsewhere for that matter. That includes other five-star resorts recently in the US who are using Covid-19 as an excuse for mediocre service. My wife and I are excited for our next stay at the Raffles in Warsaw during our next time abroad.

Dear Mr. Y. On behalf of the entire Raffles Europejski Warsaw Team, I would like to thank you for reviewing your recent stay with us. I am extremely happy to learn that we managed to meet your expectations on many fields. Moreover, I am absolutely filled with joy to read your kind comments regarding our service and attitude as every day we strive to create unique and friendly atmosphere for our well-travelled Guests. Also, knowing that our level of service matches the U.S. standards makes us feel very special. I am in no doubt that our Colleague, Anna, will be thrilled to read your warm comments regarding her service. Thank you! We look forward to warmly welcoming you back to Raffles Europejski the next time you visit Warsaw. Thank you again for sharing your thoughts on your recent experience. Should you require assistance regarding future reservation, or in any other matter, we remain at your entire disposal. Regards Bartosz Marynicz Head Butler

Exceptional levels of customer service

Customer review rating 5.0/5

Martin T. W. Families - 20/06/2021 Confirmed reviews ALL

Simply put, the finest hotel experience I have ever enjoyed. Superlative service, luxurious accommodation, delightful staff across the hotel. No request deemed unreasonable, extra comforts offered and delivered. My family guests treated as VVIPs . Respect genuinely offered and gratefully returned. I cannot wait to return.

Dear Mr. W., I am deeply moved to read your comment after your stay at Raffles Europejski Warsaw. So many warm words about us! It was a great pleasure and honor for us to welcome you and your family to our hotel. Thank you so much for such a great opinion and please believe me: all the pleasure is on our side :) We are looking forward to welcoming you again, we hope in the near future. Sincerely, Katarzyna Bluszcz, Butler Coordinator

Great service

Customer review rating 5.0/5

Luis A. Business - 13/06/2021 Confirmed reviews ALL

The service of the hotel is excelent from reception , to concierge to the restaurant . By far the best hotel in Warsaw

Dear Luis Conceicao Pais Do A., Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! The best reward for us are you king words regarding our colleagues. We can't wait to have the pleasure of welcoming you back again soon. Kind regards, Katarzyna Bluszcz, Butler Coordinator

Just The Best

Customer review rating 5.0/5

David M. Couples - 06/06/2021 Confirmed reviews ALL

Wow! Very professional and faultless service. Nothing more to say!!

Dear David M., Thank you for your extremely positive review - we cannot ask for more than 100 out of 100! I am so pleased you enjoyed everything about your stay in our beautiful hotel! I will have great pleasure in sharing your feedback with my colleagues, specially our Concierge team, and I do hope we will have pleasure of welcoming you back to Raffles Europejski Warsaw in the future. Sincerely, Katarzyna Bluszcz, Butler Coordinator

Excellent hospitality and accomodation

Customer review rating 4.5/5

Grzegorz Couples - 31/05/2021 Confirmed reviews ALL

a couple weekend well spent in Europejski. very warm welcome and service. excellent rooms and breakfast. proactive arrangements for dinner out of hotel

Dear Mr. S. On behalf of the entire Raffles Europejski Team I would like to sincerely thank you for reviewing your recent stay with us. I am absolutely filled with joy to read that you enjoyed your weekend together with your loved one. It was a great pleasure for us to have you as our guests and provide you with plenty of unforgettable moments. It is truly rewarding to receive such kind comments about your time with us. I am glad that thanks to our Butler you managed to familiarize yourselves with a little bit of Europejski's history. We do our utmost to preserve the heritage of this unique property and share remarkable stories to our Guests so that they feel connected to it. At the same time, I feel sorry that your stay was slightly interrupted by the plumbing incident. We will definitely keep it in mind in order to prevent it from happening in the future. Thank you again for the amazing review. We genuinely hope to host you again in not too distant future. In case you require further assistance, I remain at your entire disposal. Kindest regards Bartosz Marynicz Head Butler

Fantastisch Hotel... perfecte locatie.

Customer review rating 5.0/5

Jeroen Business - 12/04/2021 Confirmed reviews ALL

Second home :-)

Dear Mr. V., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. We are so glad to hear that you enjoyed your stay with us! We would be more then happy to welcome you back at your home away from home. Best regards, Katarzyna Bluszcz, Butler Coordinator

Perfect team

Customer review rating 5.0/5

Emiliano C. Couples - 18/03/2021 Confirmed reviews ALL

The place is amazing but the team is absolutely perfect, seriously should be taken as an example in the hotel industry, from front desk to room service together with housekeeping everything was as in the best possible expectaction

Dear Emiliano C. On behalf of the entire Raffles Europejski Warsaw team, I would like to sincerely thank you for posting such a great review from your recent stay. It is extremely rewarding to learn that we have managed to meet your expectations in many fields. I am also glad that the current pandemic-related limits did not affect your overall experience as this is one of our main points of focus. Finally, I want to express my gratitude for your warm comments concerning our both Front Desk and Reservation teams. For all of us it is the highest form of distinction as we all strive for greatness in providing hospitality. I am in on doubt that your kind remarks will serve as an encouragement for the entire team to continuously improve the quality of our services. Thank you again for posting this amazing review. I sincerely hope to welcome you back soon for another great adventure with us the next time you visit Warsaw. Kindest regards Bartosz Marynicz Head Butler

Amazing hotel

Customer review rating 5.0/5

Denis Business - 14/03/2021 Confirmed reviews ALL

Room very spacious and comfortable. Fantastic personnel.

Dear Mr. L. On behalf of the entire Raffles Europejski Warsaw team, I would like to thank you for reviewing your recent stay with us. It is extremely rewarding to learn that we have managed to meet your expectations in many fields. Providing comfort to our Guests, especially during pandemic period, is our utmost priority. Therefore, I am very glad that the current limits did not affect your overall experience. At the same time, thank you for your remark regarding the amount of points received for your recent stay. Having thoroughly investigated the problem, I found out that the amount was indeed wrong. However, it was immediately fixed and now all of your points should stand at the correct amount. Thank you again for sharing your experience and warm comments. I sincerely hope to welcome you back in not too distant future for another great stay the next time you visit Warsaw. With kindest regards Bartosz Marynicz Head Butler

well located, and beautiful hotel

Customer review rating 4.5/5

Ch… Business - 31/12/2020 Confirmed reviews ALL

Even in this very strange period, very warm welcome! An excellent service. Food and drinks were fantantic.

Dear Christophe, Thank you very much for reviewing your recent stay with us. It is extremely rewarding to learn that you truly enjoyed your experience here at Raffles Europejski despite the covid-related restrictions. I am genuinely happy that we have met your expectations in many fields, especially with our service and food and beverage. We do hope to welcome you back in not too distant future, preferably in more favorable circumstances, so that no limits can affect your experience. Thank you again and have great afternoon. With kindest regards Bartosz Marynicz Head Butler

Exceptional location

Customer review rating 4.0/5

Gerard B. Business - 22/12/2020 Confirmed reviews ALL

Wonderful attentive staff, beautiful rooms, quality service and amazing room service food. Large portions, fresh and hot.

Dear Mr. B., On behalf of all staff members I want to thank you for choosing our hotel and taking the time to review your recent stay. I am delighted to learn that we managed to meet your expectations in many fields. My hope is that despite the current limits, you did spend a quality time with us, full of pleasant moments, surrounded by a charming Christmas atmosphere. Moreover, it is extremely rewarding to hear that you liked our staff as well as the in-room dining menu as we continuously strive to enhance the quality of our services. At the same time, I feel truly disappointed that your stay was negatively affected by the noise coming from the neighboring room - for this inconvenience, I sincerely apologize. Please be advised that it is always worth to report such issues on the spot, so that we can immediately react and send some help. Nevertheless, rest assured that your comments have been addressed accordingly in order to accommodate you in a quiet part of the hotel in the future. I do hope that this issue will not discourage you to consider staying with us again. It would be a true pleasure to welcome you back for another stay, preferably in more favorable circumstances so no restrictions can affect your experience. Thank you again for your warm comments and I wish you a wonderful new year. With kindest regards Bartosz Marynicz Head Butler

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