Raffles Europejski Warsaw

Raffles Europejski Warsaw 5 stars

Customer review rating (ALL Rating) 4.8/5 603 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labelled ALLSAFE - elevated hygiene and prevention measures

  • A 160-year-old Warsaw landmark, revitalized in the spirit of contemporary luxury

  • Luxury Raffles Spa with a state-of-the-art upstream indoor pool and rejuvenating treatments

  • Spacious rooms and suites decorated with specially curated Polish artworks

  • Superb food and beverage options including the iconic Lourse Warszawa pâtisserie

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Raffles Europejski Warsaw

Krakowskie Przedmiescie 13
00-071 WARSAW
Poland

  • WARSAW AIRPORT WAW:  175 PL PILSUDSKIEGO

  • NOWY SWIAT UNIWERSYTET:  M2 NOWY SWIAT UNIWERSYTET

  • KROLEWSKA:  35 Krolewska 5 / 6

  • By plane

    WARSAW CHOPIN At 9km / 5 miles - Shuttle paying

  • By train

    WARSZAWA CENTRALNA At 2km / 1.24 miles

GPS:52.241636, 21.014714

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Spacious rooms and suites at Raffles Europejski Warsaw merge ageless luxury with contemporary comfort. Unique features include specially selected Polish artworks, the bathrooms' city skyline collages and custom products by French parfumeur Blaise Mautin.

Our guest reviews

Our guest reviews for
Raffles Europejski Warsaw

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  603 reviews

TripAdvisor Rating  5.0/5  274 reviews

Certificate of excellence 2022

Great staff, beautiful room, excellent breakfast

Customer review rating 5.0/5

Maryanne Couples - Confirmed reviews ALL

Our stay was wonderful. One of the nicest hotels we have ever stayed in. Concierge staff was outstanding.

A truly sensational hotel

Customer review rating 5.0/5

Jony W. Business - Confirmed reviews ALL

An absolute triumph from beginning to end. One of the best hotels in Europe

Great, Quiet, Central Location

Customer review rating 5.0/5

Michael Families - Confirmed reviews ALL

First visit to Warsaw and what a great place to base yourself to explore the city. A quiet location with open spaces and easy reach of the Old City and other famous attractions.

Dear Mr. M., We were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating and recommendation. We genuinely value and appreciate it! Sincerely yours, Katarzyna Bluszcz, Raffles Service Supervisor

A mostly good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The hotel reception staff and butler team were amazing as always, they are extremely welcoming and helpful. Even though my blouse was ruined when sent to laundry, they worked hard to rectify the situation which I really appreciated. The food was delicious but the staff at breakfast were a little odd. The lady who sat me at my table would only take a drink order and would 'tut' at me if I gave her my breakfast order (when she asked if I wanted anything else) and refused to take the order, asking me to talk to waiting staff instead. Which was strange and also a little frustrating as I was often in a rush to get to work. I'm vegetarian and there aren't many options on your lunch/dinner menu for me to eat, as I'm in Warsaw for work I'd far rather eat at the hotel, after working all day I'm tired and don't want to go out, but I have to or the only vegetarian options are pasta or pizza. My bed wasn't very comfortable, the mattress topper seemed to be a duvet which was lumpy. I stayed at the Raffles Warsaw a few times pre-covid and, while I can't really give you any specific reason I preferred my stays pre-covid. This most recent time, it just wasn't as enjoyable. Having said that I hope to stay again as I generally prefer the Raffles to the Hotel Bristol.

best hotel in town

Customer review rating 5.0/5

Ole H. Couples - Confirmed reviews ALL

Was a very pleasant stay, staff and service are excellent can only recommend this hotel…..really 5 our of 5.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your recognition is the best reward for our dedicated teams and we are most grateful for your rating following your recent visit to Raffles Europejski Warsaw Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bluszcz, Raffles Service Supervisor

Hot water…shall we pay an extra to have it?

Customer review rating 1.0/5

Piero Solo - Confirmed reviews ALL

In the suite there was no hot water and no gesture , despite promised during the night, were made to compensate the fact. Totally disappointing!

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Raffles Europejski Warsaw. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katarzyna Bluszcz, Raffles Service Supervisor

Wonderful, lovely stay

Customer review rating 5.0/5

Michaël Solo - Confirmed reviews ALL

It was a wonderful, lovely and exceptional stay. The suite was amazing with my own butler. The staff is so helpfully and friendly. The spa was great and of course the known cocktail Singapore Slingshot was tasteful.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Bartosz Marynicz Head Butler

I was taken care of wonderfully, ad always, by the team across the hotel.

Customer review rating 5.0/5

Martin W. Families - Confirmed reviews ALL

In all settings I was welcomed back by team members who recognised me by name. This was an especially important trip and the support of the team was most appreciated.

Amazing staff and experience

Customer review rating 4.5/5

Mireya V. Business - Confirmed reviews ALL

From the moment we walked into the Raffles, we had an amazing experience. Every staff member was attentive and kind. Whether we asked for tea or directions to a new restaurant, they were willing to help. The hotel is beautiful and I look forward to visiting again.

Dear Mrs V., Thank you for reviewing you recent stay. It was a pleasure to have you as our Guest during your visit to Warsaw. I am pleased to learn that we managed to meet your expectations in many areas and that your experience with us will be long remembered. We also look forward to warmly welcoming you back for another stay in not too distant future. Thank you again for your time and for choosing our hotel and I wish you a happy Easter! Regards Bartosz Marynicz Head Butler

Well located

Customer review rating 5.0/5

Princess M. Friends - Confirmed reviews ALL

They staff they very friendly

Dear Ndeuhala A. Thank you for reviewing your experience with us. I am pleased to learn that we managed to meet your expectations in many areas. Guest comfort is our utmost priority, so every day we do our best to improve the quality of our services. At the same time, I regret to read that your stay had been spoiled by the cleanliness of your bedding; I hope it will not discourage you to consider booking with us again. Your kind words of recommendation are truly appreciated, and it will be my pleasure to share them with our Team. Thank you again for choosing our property. Have a happy Easter! Regards Bartosz Marynicz Head Butler

Top notch stay

Customer review rating 4.5/5

Norwegienne Couples - Confirmed reviews ALL

Splendid location, beautiful hotel, conciderate staff, perfect!

Dear Mrs. E., Thank you for your extremely positive review. At Raffles Europejski Warsaw we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay in the luxurious surroundings of our beautiful hotel! I will have great pleasure in sharing your feedback with my colleagues across the hotel, and I do hope we will have pleasure of welcoming you back to Raffles Europejski Warsaw in the future. Sincerely, Katarzyna Bluszcz, Raffles Service Supervisor

Fantastic Stay

Customer review rating 5.0/5

Dan P. Business - Confirmed reviews ALL

This stay was fantastic. The people the food and the hospitality is world class

Dear Dan P. Ching Hong, We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for mentioning our Colleague, Milena; it will be my pleasure to pass on your kind comments directly to her. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Bartosz Marynicz Duty Manager

Customer review rating 4.5/5

Simon T. Couples - Confirmed reviews ALL

As always an excellent stay with excellent service Some of the best hotel staff I have met !

Dear Mr. T., It is always a pleasure to have you staying with us. Thank you for yet another amazing review. We cannot wait to see you again! Regards Bartosz Marynicz Duty Manager

Disappointing stay in well overrated mediocre hotel

Customer review rating 2.0/5

Martin Business - Confirmed reviews ALL

Besides very professional and attentive front desk, the rest very mediocre at best. Towels have been white about 100 washes ago, wait staff extremely “green” in the profession (when I ordered another glass of wine, I was just served re-fill, in the same dirty glass). All in all, Bristol across the road or Victoria in the near much better options.

Lovely luxury hotel in the center of Warsaw

Customer review rating 4.0/5

Marco Families - Confirmed reviews ALL

We enjoyed staying af the Raffles Warsaw. Lovely rooms, nice spa and very good restaurant. Only thing missing was the turn down service in the evening. For a 5 star hotel you would expect that kind of service

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