Raffles Europejski Warsaw 5 stars

Customer review rating (ALL Rating) 4.8/5 404 reviews

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Krakowskie Przedmiescie 13, 00-071 WARSAW, Poland

Description

Hotel extras

  • A 160-year-old Warsaw landmark, revitalized in the spirit of contemporary luxury

  • Luxury Raffles Spa with a state-of-the-art upstream indoor pool and rejuvenating treatments

  • Spacious rooms and suites decorated with specially curated Polish artworks

  • Superb food and beverage options including the iconic Lourse Warszawa pâtisserie

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Raffles Room

Photo out of - Raffles Room

Beautifully appointed and artistically decorated bedrooms, offering all the amenities the modern traveller demands, including library and spacious bathroom.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or Courtyard View
See availabilities

Suite

Executive Suite Double Queen

Photo out of - Executive Suite Double Queen

Large living room and spacious bedroom feature artwork from the Hotel Art Collection. Luxurious fabrics, handcrafted furniture, wooden floors and marble bathroom.

  • Views:

    City View or Courtyard View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Heritage Suite

Photo out of - Heritage Suite

Captures the essence of luxury and draws inspiration from Polish artists to create an unforgettable experience with separate oval living room and wonderful views of Saxon Gardens and the Warsaw city skyline.

  • Views:

    Panorama view or Park view

Max. number of persons
2
Area
From 66 m² / 710 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Prestige Suite

Photo out of - Prestige Suite

Master bedroom and separate living room boast a luxurious, sophisticated style that blends seamlessly with ultramodern equipment to ensure an unforgettable experience.

  • Views:

    Park view

Max. number of persons
2
Area
From 81 m² / 871 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Prestige Terrace Suite

Photo out of - Prestige Terrace Suite

Spacious, luxurious living and bedroom featuring a private 43 sqm terrace with great views to ensure an unforgettable experience. Artwork from the Hotel Art Collection.

  • Views:

    City View

Max. number of persons
3
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Signature Suite

Photo out of - Signature Suite

Captures the essence of luxury and draws inspiration from Polish artists to create an unforgettable experience in a corner suite with wonderful views of Warsaw.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 81 m² / 871 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Raffles Royal Suite

Photo out of - Raffles Royal Suite

Raffles Royal Suite blends film-set glamour with turn of the century elegance and 21st century luxury.

  • Views:

    Panorama view or Park view

Max. number of persons
2
Area
From 228 m² / 2454 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Europejski Royal Suite

Photo out of - Europejski Royal Suite

Europejski Royal Suite is elegant and prestigious, the finest Warsaw has to offer. Designed to take your stay beyond the ordinary.

  • Views:

    Panorama view or Park view

Max. number of persons
2
Area
From 204 m² / 2195 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Raffles Europejski Warsaw

Krakowskie Przedmiescie 13
00-071 WARSAW
Poland

GPS:52.241636, 21.014714

Telephone
Fax +48 22 255 95 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • WAW Additional charge
  • WARSAW CHOPIN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 106 rooms
  • 2 rooms for people with reduced mobility
  • 16 connecting rooms
  • 106 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Children Additional charge
  • Room service Additional charge

Business

6 Meeting rooms

Well-being

Raffles Spa Indoor Pool

  • Covered
  • On site

Raffles Spa

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Fitness Centre

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • Near the property
  • Outdoor parking
  • Public

  • Parking pricing: 1.14 € 5 PLN Per hour

Valet Parking

Additional charge

Krakowskie Przedmiescie 13, 00-071 Warsaw, Poland

GPS:52.241636, 21.014714

Parking information

  • On site
  • Indoor parking
  • Private
  • 12 parking spaces

  • Parking pricing: 56.87 € 250 PLN Per day

Services & equipment

  • Valet parking

LOURSE WARSZAWA

Photo out of - LOURSE WARSZAWA

The original Europejski Patisserie was famous throughout the city. Todays Patisserie, in white ivory and brass, celebrates that century-old heritage by continuing to serve the best cakes and pastries in Warsaw.

Cooking style
Cafe
Capacity
15
Accessibility
Accessible service
00-071 Warsaw, Poland
Telephone +48 22 322 99 86
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

The original Europejski Patisserie was famous throughout the city. Todays Patisserie, in white ivory and brass, celebrates that century-old heritage by continuing to serve the best cakes and pastries in Warsaw.

HUMIDOR

Photo out of - HUMIDOR

Where cigar lovers and connoisseurs of single malts, Cognac and Armagnac gather. Leather sofas and dim lighting provide the perfect ambiance.

Bar Type
Bar-Rendez-Vous
Capacity
16
Accessibility
Accessible service
Menu PDF
Telephone +48 22 255 95 00

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Where cigar lovers and connoisseurs of single malts, Cognac and Armagnac gather. Leather sofas and dim lighting provide the perfect ambiance.

24/7 fitness facilities with Technogym equipment

With six soothing treatment rooms and a state of the art upstream indoor pool, Raffles Spa is a haven of tranquility and well-being. A luxury VIP suite offers treatments for couples who want to share a unique experience of relaxation together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  404 reviews

Customer review rating 5.0/5

Haeyoung H. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Sven J. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Alejandro F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Lisa K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Bruce S. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Sven J. Families - Confirmed reviews ALL

A shuttle service to the airport would be a great addition to the service

Customer review rating 4.0/5

Alejandro F. Couples - Confirmed reviews ALL

Rooms and hospitality are excellent Breakfast is very slow and options are limited (scarce buffet)

Customer review rating 5.0/5

Lisa K. Couples - Confirmed reviews ALL

It was excellent from the start and we wish we could’ve stayed longer.

Customer review rating 5.0/5

Bruce S. Couples - Confirmed reviews ALL

everything was better than expected

Customer review rating 5.0/5

Olivier Z. Families - Confirmed reviews ALL

We loved the attention and how quick every request were responded to. This is manly due to the amazing job from the concierge team and Mr Bartelemu. We had multiple requests and we felt people extremly professional and responsive.

Customer review rating 4.0/5

Jakub S. Friends - Confirmed reviews ALL

Overall, my stay at Raffles Europejski Warsaw was positive, but there were a few disappointing aspects that fell short of the standards I have come to expect from the Raffles brand, particularly after staying at other properties within the collection. One of the main issues was the miscommunication regarding afternoon tea. Despite having uniformed staff involved and believing that everything had been clearly confirmed, the final bill came to PLN 580, whereas the amount stated on the menu was PLN 530. It was unclear what the additional PLN 50 was for. Although the final price was eventually adjusted to the amount we had discussed, the entire situation created unnecessary drama, left a bad taste, and unfortunately spoiled the mood. Another concern was the cleanliness of the room. We initially requested a room change due to a significant amount of hair found in the beds. Unfortunately, the same issue was present in the second room. I did, however, have the pleasure of meeting Kamila, the Director of Housekeeping. She is absolutely lovely, and I always enjoy having a chat with her. We had a good conversation and both understood why the issue had occurred. I appreciated her openness and the opportunity to discuss the matter directly. On a much more positive note, I had a wonderful time at the Raffles Spa. The experience was very enjoyable, and I particularly appreciated the amazing conversations with Grzegorz, the Spa Manager. His personable approach made the experience even more memorable and was a real highlight of my stay. The breakfast experience was also enhanced by the outstanding service provided by Marta and Bożena. Both are exceptional, and their warmth, attentiveness, and professionalism make a genuine difference. They are truly irreplaceable members of the team, and I sincerely hope the hotel recognises their value and retains them for as long as possible. People like them are a real asset to the property and play a significant role in creating a welcoming atmosphere for returning guests. Finally, I feel that the turndown service could be significantly improved. Compared with other Raffles properties, the current offering felt rather basic, consisting mainly of water and slippers. At other properties, the experience is elevated through thoughtful touches such as pillow mist, tea, eye masks, and handwritten notes from the team member who prepared the room. These small details make a real difference and contribute to the feeling of personalised luxury that I associate with Raffles. In conclusion, I had an enjoyable stay overall, with several memorable moments thanks to members of the team, particularly Grzegorz, Marta, Bożena, and Kamila. However, given the reputation of Raffles and my previous experiences at other properties, my expectations are naturally high. With better communication, more consistent attention to cleanliness, and a more thoughtful turndown service, Raffles Europejski could deliver a much more refined and memorable experience. The people are undoubtedly one of the hotel’s greatest strengths; the challenge is to ensure that the overall experience consistently matches the exceptional standard they help create.

Customer review rating 5.0/5

Magdalena A. Business - Confirmed reviews ALL

Amazing service and experience- highly recommend

Dear Ms. A., Thank you for your kind review. We are delighted that you had a positive experience at Raffles Europejski Warsaw and appreciate your feedback. I sincerely hope we have the opportunity to welcome you back on your next visit to Warsaw. Warm regards, Marta Sielska Guest Relations Supervisor

Customer review rating 5.0/5

Jukka T. Couples - Confirmed reviews ALL

Very good!

Dear Mr. T., We are incredibly grateful that you took the time out to leave us a 5-Star review. We cannot wait to see you again in Raffles Europejski Warsaw. Best regards Marta Sielska Guest Relations Supervisor

Customer review rating 3.0/5

Stefan D. D. Couples - Confirmed reviews ALL

While checking in, we arrived at 1pm we got told the room was under housekeeping but we would be informed by phone when the room would be ready. We haven’t been informed untill we went back to the hotel at 4pm ourselves hearing our room was ready without notification. Also the morning of our first night there was a very long and loud practice of the fire safety instructions. As we know these can happen we have all respect, but without notification upfront and at 10:30 am is very unideal trying to get rest on our stay. The manager promised us to make up with us by a discount and asked us if we were in the room around 3pm because he wanted to give us some attentive gifts, as we first said no to Prosecco since we don’t drink. We also never got any of that. The hotel is amazing, location, cleanliness, rooms, amenities. But these issues really didn’t help us getting our rest and trying to deal with our jetlag, and left us unhappy with our stay.

Customer review rating 5.0/5

Jayne J. Friends - Confirmed reviews ALL

Lovely hotel in a perfect location, 5 minutes from the old town and the Opera Friendly and helpful staff, particularly in the restaurant and on the terrace

Dear Mr. J., Thank you for your kind words regarding your recent stay. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, Marta Sielska Guest Relations Supervisor

Customer review rating 4.5/5

Rafael V. H. Solo - Confirmed reviews ALL

Wonderful location and hotel. Lovely breakfast and dinner options.

Dear Mr. v. H., Thank you for your kind words regarding our location and dining options. We are delighted to hear that you enjoyed your experiences at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Marta Sielska Guest Relations Supervisor

Customer review rating 5.0/5

Stefan S. Solo - Confirmed reviews ALL

Excellent location, superbe rooms and super breakfast

Dear Stefan S., Thank you for your kind words regarding your recent stay at Raffles Europejski Warsaw. We are thrilled to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Best regards, Marta Sielska Guest Relations Supervisor

Customer review rating 5.0/5

Stephen H. Couples - Confirmed reviews ALL

The hotel is majestic with friendly and welcoming staff from the initial encounter. The room was spacious, extremely clean, with comfortable furniture. Breakfast was wonderful with a wide selection of food both a la carte and buffet. Europjeski would be my first choice to stay in Warsaw.

Dear Mr. H., Thank you for your wonderful review and for choosing Raffles Europejski Warsaw for your stay. We are delighted that the character of our hotel, the comfort of your room and our breakfast left such a lasting impression. It is a great pleasure to know that we have set a high standard for the rest of your journey. We hope to have the pleasure of welcoming you back to Warsaw and making your next stay equally memorable. Warm regards, Julia da Silva Guest Relations Coordinator Raffles Europejski Warsaw

Customer review rating 4.5/5

Andrea C. Business - Confirmed reviews ALL

Great room, friendly and helpful staff

Dear Mr. C., We are incredibly grateful that you took the time out to leave us a 5-Star review. We cannot wait to see you again in Raffles Europejski Warsaw. Best regards Marta Sielska Guest Relations Supervisor

Customer review rating 5.0/5

Jacek C. Solo - Confirmed reviews ALL

I feel at home at the European Hotel and Im already looking forward to my next stay.

Dear Mr. C., Thank you sincerely for your wonderful review. We are delighted to know that you felt at home at Raffles Europejski Warsaw. Your kind words about Magda, our Concierge and Housekeeping teams are truly appreciated, and we will be delighted to share them with our colleagues. We look forward to welcoming you home again very soon. Warmest regards, Julia da Silva Guest Relations Coordinator Raffles Europejski Warsaw

Customer review rating 5.0/5

Aleksander K. Couples - Confirmed reviews ALL

very good room, very god service

Szanowny Panie Aleksandrze, Serdecznie dziękujemy za tak wysoką ocenę oraz miłe słowa. Cieszymy się, że docenił Pan komfort naszego pokoju oraz jakość obsługi. Mamy nadzieję, że będziemy mieli przyjemność ponownie powitać Pana w Raffles Europejski Warsaw. Z najcieplejszymi pozdrowieniami, Julia da Silva Guest Relations Coordinator Raffles Europejski Warsaw

Customer review rating 5.0/5

Jonny B. Families - Confirmed reviews ALL

Its a great hotel, the staff is thoughtful, anticipating our needs, remembering our breakfast order and overall amazing!

Dear Mr. B., Thank you very much for your kind review. We are delighted to know that you and your family enjoyed your stay and appreciated our team’s thoughtful, personalized service. We are especially pleased to hear your recognition of Dawid. We will be sure to share your kind words with him. It was a pleasure to welcome you, and we look forward to welcoming you and your family back to Raffles Europejski Warsaw. Warm regards, Julia da Silva Guest Relations Coordinator Raffles Europejski Warsaw

Customer review rating 5.0/5

Lee B. Friends - Confirmed reviews ALL

From the time we arrived at Raffles Warsaw we were treated with great respect and made welcome. The Hotel is up there with the some of the best in Europe Mr Robert Kmita a great General Manager very considerate , kind and thoughtful and a credit to him the way the hotel is managed Our four night stay was wonderful and enjoyable My compliments to all the staff who have been trained so well A hotel that you would want to come back in the future With our thanks and best regards Lee B. & Damian Roberts

Dear Mr. B., Thank you for your wonderfully generous words. We are delighted to know that you and Mr. Roberts enjoyed your stay and felt so warmly welcomed throughout your time with us. It is especially lovely to hear your kind mention of Mr. Kmita, Mr. Guttzeit and our Dining Room team. We will be very happy to share your compliments with them. We hope to have the pleasure of welcoming you back to Raffles Europejski Warsaw in the not-too-distant future. Warmest regards, Julia Da Silva Guest Relations Coordinator Raffles Europejski Warsaw

Customer review rating 5.0/5

Eric R. Couples - Confirmed reviews ALL

From the welcoming until check out its beyond 7 Heaven, everything is magnifique!

Dear Mr. Eric, Thank you sincerely for your wonderful words and for sharing such a glowing review. We are delighted to hear that every moment of your stay, from your arrival to departure, was filled with memorable experiences and that our team made you feel so well cared for. It was a true pleasure to welcome you, and we very much look forward to welcoming you back to Raffles Europejski Warsaw. Warmest regards, Julia da Silva Guest Relations Coordinator Raffles Europejski Warsaw

Other web-users rate our hotel

  • 178 reviews 9.6/10 Location
  • 232 reviews 9/10 Room
  • 332 reviews 8.9/10 Service
  • 151 reviews 9.6/10 Vibe
  • 100 reviews 8.4/10 Amenities
  • 96 reviews 8.5/10 Breakfast
  • 81 reviews 8.8/10 Comfort
  • 55 reviews 9/10 Wellness Area

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