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Novotel Warszawa Centrum Hotel 4 stars

TripAdvisor rating 4.0/5 5,808 reviews
Novotel Warszawa Centrum
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Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Outdoor tennis court (Nearby)
  • Boat excursions
  • Billiards/Snooker (Nearby)
Business services
  • 16 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510
warsaw
poland

Tel: +48225960000

Fax: (+48)22/5960647

Contact email

Check-in from 14h00

Check out up to 12h00

  • OKECIE Airport :   175 CENTRUM

  • Warszawa Centralna Station :   all lines CENTRUM

  • By plane

    WARSZAWA CHOPIN At 6.9km / 4.29 miles

  • By train

    WARSZAWA CENTRALNA At 0.5km / 0.31 miles

GPS :52.229367, 21.013171

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with large Queen bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 17m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen-size bed and a city view

  • Max. number of persons: 2
  • Area: From 20m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with sofa bed

  • Max. number of persons: 4
  • Area: From 20m²

Superior Room

  • Max. number of persons: 2
  • Area: From 20m²

Junior Suite with 1 queensize bed

  • Max. number of persons: 4
  • Area: From 37m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Lunch

07:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 212 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

23,559 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,808 reviews

3rd times in one uear

TripAdvisor rating 4.0/5

איילת ט Solo travel - 16/01/2020 TripAdvisor review

this is my 3rd time at this hotel in the last year. the location is perfect. just on the main street, next to all cafe, shops and transportation. star is kind, great english speakers, welcoming and helpful. will definitely come back again.

Dear איילת ט, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Shift Leader

toilet

Customer review rating 4.3/5

Tj Solo - 15/01/2020 Confirmed reviews ALL

no bidet shower in wc?

Dear Teuvo, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to inform you that in our bathrooms we do not have bidets. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Team

Average stay with check out issues

Customer review rating 4.3/5

Tiago Solo - 15/01/2020 Confirmed reviews ALL

For the second stay in a row, the hotel could not provide a full invoice upon check out. The hotel could not include my room service bill in the invoice. They told me I would be emailed a complete invoice and I still haven't.

Dear Tiago, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to sorry you for the situation connected with a invoice. We have already send it to you via email. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmly, Kamil Wirski Guest Experience Team
Customer review rating 4.3/5

Jerome Friends - 14/01/2020 Confirmed reviews ALL

Very good location and nice facilities

Dear Jerome, We esteem your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmly, Kamil Wirski Guest Experience Team

Extremely Satisfied

Customer review rating 4.3/5

Zein M. Business - 13/01/2020 Confirmed reviews ALL

All-in-all I was satisfied with all aspects of the stay. Very professional staff.

Dear Zein, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Shift Leader

Mediocre visit

Customer review rating 4.3/5

Niels S. Business - 13/01/2020 Confirmed reviews ALL

The staff is as always very friendly and the stay as such was okay. However, the fan in my room was very noisy.

Dear Niels, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The next time while your stay in our hotel, please inform us of every inconveniences connected with your stay/room. Our staff is always ready to solve the problems. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Kamil Wirski Guest Experience Team

Great location, nice staying

TripAdvisor rating 4.0/5

Elpiniki F Couples - 13/01/2020 TripAdvisor review

Great location , next to metro, train station tram and bus stop almost to everywhere even for both airports. The view from the upper floors is great although the noise of the trams gets even there. The refiling of the breakfast has to be quicker.

Perfect hotel for business and private visits

TripAdvisor rating 4.0/5

meudon2002 Business - 11/01/2020 TripAdvisor review

Perfect welcome at the reception desk with good information About town, places to visit and recommanded restaurants - most of the Rooms already renovated - fiendly staff! Easy to get to hotel by Underground!

To much noise

Customer review rating 4.3/5

Birte W. Business - 10/01/2020 Confirmed reviews ALL

The was an annoying noise from the ventilation most of the night. Sound like there was a pop corn machine hided behind the grate in the ceiling. So I didn't sleep very much.

Dear Birte, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will contact with you via email with the proposal of the compensation. Moreover we have shared your comments regarding the breakfast with the Food&Beverage Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kamil Wirski Guest Experience Team

It was wonderful but there are things to change

Customer review rating 4.3/5

Ohad M. Couples - 10/01/2020 Confirmed reviews ALL

The room was very good and cozy, and also the stuff service. We likes the place and it was really close to everything. But, 3 of 5 mornings there were a noises of reconstruction that interrupter our sleeping and it was very noisy. I think someone should have told us about the noises before or give us a higher room.

Dear Ohad, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. Unfortunately, we must do the renovations and it is expected that during constructions there is very noisy. As it is written at the reception, we chose those hours which will not affect the comfort of guests so much. Nevertheless, I apologize for this inconvenience that you met in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Team

Good

Customer review rating 4.3/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

The room quite old but I understand that this hotel was build long time ago. But I just surprise that why we got a big extra bed. We had booked with my baby is only 1 and a half year old. It make the rooms look too tight and small. The breakfast is very good. And the service also good.

Dear Napasanant, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Moreover it is nice to know that our breakfast met with your expectations. We are so thankful for your opinion about our rooms. I would like to inform you that now in our hotel we have some renovations to improve most of our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Team

Close, but no cigar!

Customer review rating 4.3/5

Kostas D. Families - 09/01/2020 Confirmed reviews ALL

Very good overall. Staff was very kind and helpful. We were well taken care of. Room was spacious with superb view. BUT the bed mattress had no place in a Novotel. Should had been replaced ages ago. Also there were no mugs for coffe/tea in our room. Just disposable paper cups. This is ok at Starbucks but not at a four star hotel.

Dear Kostas, Thank you very much for having taken the time to post your very nice comments. I am very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our rooms. I would like to inform you that now in our hotel we have some renovations to improve most of our rooms. We have also started replacing the paper cups with the ceramic mugs to spread our Guest's comfort and cause of the ecological reasons. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Shift Leader

Bad staf

TripAdvisor rating 4.0/5

Orbarak2020 Couples - 09/01/2020 TripAdvisor review

I wrote to the hotel that my girlfriend have a birthday and I want an high floor and when i came to do a check-in I got a low floor and nothing for the birthday. Thay ask to add more 250 zluti to get a high floor

Modernized, refurbished hotel in the centre of Warsaw

Customer review rating 4.3/5

Manuel Solo - 07/01/2020 Confirmed reviews ALL

Had a 4 day stay in the hotel. The hotel (at least the part where I was staying in) has undergone renovation recently and the rooms were new and nicely furnited. The view from the 20th floor was awesome. Breakfeast was as expected, I liked the option to order a freshly made Omelette or fried/scrambled eggs. Personell was very friendly and welcoming - all in all it was a very good stay.

Dear Manuel, Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. We are so thankful for your opinion about our hotels meals. It is nice to hear that the dishes served in our restaurant were tasty for you. I have shared your opinion with the restaurant manager. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Shift Leader

Wonderful hotel for traveling family

Customer review rating 4.3/5

Igor Families - 07/01/2020 Confirmed reviews ALL

Good atmosphere, plesent employees, comfortable room and beautiful view from window

Dear Igor, Thank you very much for having taken the time to post your very nice comments. I am very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Shift Leader

Confortable hotel in a convenient location

Customer review rating 4.3/5

Giuseppe Families - 07/01/2020 Confirmed reviews ALL

We spent just one night at this hotel. The position is conveniently located close to the central station. The staff is friendly and the service level is in line with Novotel standards. Nice views of Warsaw can be enjoyed from the top floors of the hotel. The SPA on the top floor is a nice addition even if I would have preferred a higher temperature for the sauna.

Dear Giuseppe, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Wirski Guest Experience Team

Good

Customer review rating 4.3/5

Nafali R. Couples - 07/01/2020 Confirmed reviews ALL

Good

Dear Naftali, Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Sincerely, Kamil Wirski Guest Experience Shift Leader

Excellent accommodation !

TripAdvisor rating 4.0/5

johnssail18 Family - 07/01/2020 TripAdvisor review

Central location, the staff was excellent and helpful! The breakfast was wonderfull with variety! All areas were clean and had an elegant perfume! We will come back! The view fo the rooms was like an aeroplane!! Bravo at all!!!!

Terrible noise of renovation and outdated rooms

Customer review rating 4.3/5

Anonymous Business - 06/01/2020 Confirmed reviews ALL

I love your network very much and as one of your many hotels, I was disappointed to find that the hotel is undergoing renovations without having to worry about it

Dear Yossef, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I already spoke with all staff on a reception and we will draw the consequences from their unprofessional behavior. Unfortunately, we must do the renovations and it is expected that during constructions there is very noisy. As it is written at the reception, we chose those hours which will not affect the comfort of guests so much. Nevertheless, I apologize for this inconvenience that you met in our hotel. We will contact with you via email with the proposal of the compensation. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmly, Kamil Wirski Guest Experience Team

We come again

Customer review rating 4.3/5

Tim Couples - 06/01/2020 Confirmed reviews ALL

Reception was very helpful breakfast was great! Thank you

Dear Tim, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Shift Leader
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