Novotel Warsaw Center 4 stars

Customer review rating (ALL Rating) 4.7/5 7,761 reviews

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Description

Hotel extras

  • 5 minutes' walk to the Central Train Station and Pałac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness center

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

Our accommodation(s)

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Hotel location

Novotel Warsaw Center

ul. Marszalkowska 94/98
00-510 WARSAW
Poland

GPS:52.229367, 21.013171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVO SQUARE LOUNGE BAR

International cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  7,761 reviews

Customer review rating 5.0/5

Godlevskyi M. Families - Confirmed reviews ALL

The hotel is very family-friendly and has everything needed for a comfortable stay with children. The service is excellent, the staff is friendly and helpful, and the overall atmosphere is warm and welcoming. We had a great experience and would highly recommend this hotel to families.

Dear Mr. M. We are very grateful for your kind words about your stay in our hotel. We are glad that the standard of our hotel and the service met your expectations. We hope that you will be able to visit us again. Kind Regards, Aneta - Guest Experience Specialist

Customer review rating 5.0/5

Rafael W. Families - Confirmed reviews ALL

SUPER

Customer review rating 3.5/5

Sergey G. Friends - Confirmed reviews ALL

Loved the location and quite diverse breakfast selection. Rooms were tidy and had all the necessary amenities. Staff could be friendlier and better-trained though (I grew up in Eastern Europe so it felt like home, but to my friend it came off very rude and unprofessional). We also ordered a late check out but apparently our room keys were not loaded (we had to check with the staff on the check-out day and they did not know about this for whatever reason, so it was a whole hassle). The cleaning staff, I suppose, was also unaware of that fact as they just entered our room (without knocking) when we were still sleeping there (on our totally valid late-check-out account). Furthermore, a person knocked on our door in the morning of that day (had no uniform, no badge) asking at what time we were planning to leave (to which I answered "why does that matter" because he looked like another customer) with no further explanation then the person left. Later on I realized that it was a cleaning staff (saw him in the hallway cleaning), but he did not even bother to explain that to me earlier and again, no uniform, no badge, "just what time are you leaving?", how was I supposed to tell? :D Anyway, maybe some work on the internal communication could be done to smooth out clients´ experience. Had it not been for this, it really would have been a 10/10 experience!

Customer review rating 5.0/5

Marcin S. Families - Confirmed reviews ALL

Super

Customer review rating 5.0/5

Wojciech K. Business - Confirmed reviews ALL

Well located nice modern and well run place

Other web-users rate our hotel

  • 4,203 reviews 9.3/10 Location
  • 4,704 reviews 8.2/10 Room
  • 3,807 reviews 9.1/10 Service
  • 81 reviews 6.7/10 WiFi
  • 2,612 reviews 9.2/10 Breakfast
  • 1,808 reviews 5.6/10 Comfort
  • 1,550 reviews 8.7/10 Cleanliness
  • 1,148 reviews 8.8/10 Vibe

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