Novotel Warszawa Centrum Hotel 4 stars

Evrythiing was perfect

Given the Covid restrictions in place, our stay was very good. Staff members were helpful and the room was very clean. Definitely recommend to book a city-view room, it is definitely worth it. The view was simply breathtaking

Every hotel visit during pandemic is a bit a trip into unknown areas. I am happy to confirm, that stay in Novotel Warszawa Centrum is as comfortable and safe, as it could be in current situation. I am full of appreciation to the Management creating the procedure of serving breakfast, as well to all the Staff implementing this procedure. Wow - I was really impressed. Breakfast served perfectly on expected time as well as containing exactly that what I was expecting. As to the general safety rules - it is hard to find a place I feel more safe. Congratulations!

I had an awesome stay at Novotel...hope to see you guys soon!

First night was very cold, last day we did not receive breakfast.

Overall a good stay at a very low price for Novotel. Good breakfast served in the room. No housekeeping and not enough toilet paper. When we asked about that we found out that because of Corona we need to ask for housekeeping, if we want it. I fully agree with that, but it would have been nice to get this info when we checked in.

During the pendamic check-out time should be controled and managed to avoid people interaction at the elevator which were overlly full without social-distancing. The hotel did not manage this well, espcially that they only alloacted all the guest in one wing without considring the limited numbers of operating elevators at that wing. I suggest deviding the guests on 2 wings so there will not pressuer or demands on elevators and there will be less contact with the guests in the common space. The hotel could have suggest different checkout time instead of only one fixed check out time, this way less people contact in common space. I also suggest improving your TV's and entertaiment in the room since all the faciliteis at the hotel are closed. There were only limited channels and there are no YouTube or Netflix app on the TV, I could not even connect my phone to cast something becouse the TV had this feature but not working properly. Overall, my stay were great. It could have been better if check-out was better and entertaiment in the room could have been improved.

nice view from hotel, I spent nice and great time in this hotel. It was so amazing that i could enjoy. the staff was so friendly with me. the location of the hotel is near to center. I would recommend it for business and friend aspect.

Alles was perfect!

The staying experience was good.

Perfect about the room and the safety measures, but the food was under the usual quality and the wifi cut was an issue to prepare the work of Monday

As always. Best service. Recognised for my needs. Great team. Great hotel.

all good, except for one or two female associates who seemed to lack the knowledge of room sizes. I requested a room with a view - I assume this was reflected in the price - and then had to switch for another room which would better accommodate a yoga mat. I wasn't informed that the new room would be on a much lower floor, and the opposite side of the building. Had I known that I would not taken the other room. Seems a minor detail, but rather annoying at the end of a long journey, having to go back and fro with suiscases ... Restaurant food really below standard during covid - sorry to say, cause before restrictions this restaurant was rather good ...

Gut

Very professional and helpful in everyway.