Novotel Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 6,587 reviews

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Novotel Warszawa Centrum - Image 1
Novotel Warszawa Centrum - Image 2
Novotel Warszawa Centrum - Image 3
Novotel Warszawa Centrum - Image 4
ul Marszalkowska 94/98, 00-510 WARSAW, Poland

Description

Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

Our accommodation(s)

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Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510 WARSAW
Poland

GPS:52.229367, 21.013171

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVO SQUARE LOUNGE BAR

International cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,587 reviews

TripAdvisor Rating  4.0/5  6,401 reviews

Certificate of excellence 2024

Great hotel

TripAdvisor rating 5.0/5

Noa K TripAdvisor review

The hotel was lovely, amazing service, especially the service of Jack, who was very helpful and took care of everything we needed. I highly recommend the hotel. Great breakfast, good room service. They took care of the water in the room every day, and we got everything we wanted right away.

TBH, best location, room cleaned well and the most important part is so quiet no noises at all

Customer review rating 5.0/5

Mohamed B. Solo - Confirmed reviews ALL

Simply perfect

Dear Mr. Mohamed, I am thrilled to see that you had a great stay at the Novotel Warszawa Centrum. Thank you very much for sharing your experience and it will be with great pleasure to welcome you back in our hotel. Sincerely, Gabriela - Guest Experience Specialist

Great view BUT unfortunately my room was too noisy by being next to the elevator

Customer review rating 3.5/5

Georgios A. Couples - Confirmed reviews ALL

I booked a premium room and indeed it was on the 30th floor with amazing view to the Palace of Culture, spacious and with free mini bar. But unfortunately it was adjacent to the elevator with continuous noise coming from the shaft and banging sounds from the motor. I am not a light sleeper and yet I could hardly sleep. I am Gold and just a few nights to become Platinum member and I felt that this room should not be allocated to any guests OR at least should have been sound proof. Perfect mattress and pillows but the noise affected sleep comfort which is my No 1 factor. Excellent check-in and checkout and the welcome cocktail drinks were also exquisite. Breakfast room was small for the seize of the hotel, chaotic with queuing for everything, from finding a table to getting a cup of coffee. Nevertheless the varieties and quality were excellent. I was there just for one night .. otherwise I would have asked for room change which was the only drawback in an otherwise excellent stay.

Dear Mr. Georgios, Thank you for taking the time to share your detailed review of your stay. We are very pleased that you appreciated the spaciousness of the room, the great view, the amenities such as the free minibar, and the quality of the mattress and pillows. Also, the positive experience of the check-in and check-out process and the welcome cocktails make us proud. However, we were sorry to hear your comments regarding the noise coming from the lift, which affected the comfort of your sleep. We fully understand how essential a restful night's sleep is to a successful stay, especially for our most loyal Guests such as yourself. We feel that your suggestion to take these rooms out of service or make them additionally soundproofed is extremely valuable and we will pass this on to the technical department. We will also pay particular attention to the organisation of the breakfast room to avoid chaos and queues, while maintaining a high level of variety and quality of dishes. Thank you very much for your comments, which are an invaluable source of information for us to improve the standard of our services. We hope to welcome you back in the future and provide an experience that fully meets your expectations. Warm greetings, Gabriela, Guest Experience Specialist

wonderful stay

Customer review rating 5.0/5

Cinzia Business - Confirmed reviews ALL

in town for job & a 2 days off, I had a very good welcome & check in the hotel completely met my expectations single room furnished in a very intelligent way to meet the needs of those who work adjustable heating in the room, for example I raised the temperature immediately after taking a shower to find it really warm, and then brought it back to normal during the night - non-noisy fans - everything needed for hot tea in the evening - excellent breakfast - very good cleaning

Dear Mrs. Cinzia, Thank you very much for such a positive opinion, it is a nice gesture for us. We are also very grateful for the personal distinction of an employee of our hotel. Your kind words were, of course, delivered personally. We hope to see you again soon! Kind regards, Gabriela - Guest Experience Specialist

Unfriendly and messy

Customer review rating 2.0/5

Mr P. Friends - Confirmed reviews ALL

Unfriendly and almost rude staff, at the reception desk, at breakfast especially. The lobby is very very chaotic, many conferences and the private hotel guests are forgotten amongst all that. And the Xmas smell is just awful. So sweet and strong. Gives a really cheap overall to the Novotel brand.

Dear Mr.Xavier First of all, we would like to thank you for your comment. Thanks to such feedback, we can learn from the situation and make the improvements in our servies. We are very sorry that not everything was done at the right level. Can we ask you for a little more detail about your stay? Please contact us by email at H3… As the satisfaction of our Guests is our first priority, therefore we want to know what exactly went wrong and what we can change in the future to make our guests fully satisfied. Thank you, Nikola - Guest Experience Specialist

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Other web-users rate our hotel

  • 3,732 reviews 9.3/10 Location
  • 4,318 reviews 8.1/10 Room
  • 3,511 reviews 9.1/10 Service
  • 80 reviews 7.4/10 WiFi
  • 2,448 reviews 9.4/10 Breakfast
  • 1,669 reviews 5.1/10 Comfort
  • 1,242 reviews 8.6/10 Cleanliness
  • 88 reviews 8.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.