Novotel Warszawa Centrum Hotel 4 stars

Customer review rating 4.3/5 24,512 reviews
Novotel Warszawa Centrum
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+ 27 Services
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Room 1

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Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Outdoor tennis court (Nearby)
  • Boat excursions
  • Billiards/Snooker (Nearby)
Business services
  • 16 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

By Polish law, and starting 2.04 all hotels stays and reservations are forbidden unless they are business related. These restrictions apply for a period a 2 weeks starting 2.04 and might be extended. Thank you for your understanding. See you again soon.

Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510
warsaw
poland

Tel: +48225960000

Fax: (+48)22/5960647

Contact email

Check-in from 14h00

Check out up to 12h00

  • OKECIE Airport :  175 CENTRUM

  • Warszawa Centralna Station :  all lines CENTRUM

  • By plane

    WARSZAWA CHOPIN At 6.9km / 4.29 miles

  • By train

    WARSZAWA CENTRALNA At 0.5km / 0.31 miles

GPS :52.229367, 21.013171

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with large Queen bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Room with 1 Queen-size bed and a city view

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

Superior Room with sofa bed

  • Max. number of persons: 4
  • Area: From 20

Superior Room

  • Max. number of persons: 2
  • Area: From 20

Junior Suite with 1 queensize bed

  • Max. number of persons: 4
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

Lunch

07:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 563

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

24,512 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,876 reviews

Not impressed by the service

Customer review rating 4.3/5

Miguel G. Business - 21/03/2020 Confirmed reviews ALL

Room 1417... Not impressed by the service: 1. Parcel received 4 days ago not given to me. I had to claim it the last day of stay and first they did not find. I show the parcel receipt, they mixed names... 2. I gave my company VAT ID at arrival and once checking out they claim they cannot do invoice of my room service at my company name.... what???? I always stayed at this hotel, but not anymore. I lost at least 45 minutes to solve problems.

Dear Mr Miguel G. Lopez, thank you so much for your message left after your stay at Novotel Warszawa Centrum. I would like to kindly inform that I already contact you with private message to clarify the situation. We are very sorry for all inconvenience. Best regards, Guest Experience Manager, Teresa Pelc

Excellent location

Customer review rating 4.3/5

Adam Business - 20/03/2020 Confirmed reviews ALL

Very friendly staff, clean and tidy hotel

Dear Adam We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Teresa Pelc

Got double charged, no answer 2 days later

Customer review rating 4.3/5

Yoann Couples - 16/03/2020 Confirmed reviews ALL

I got charged again for room price after having left hotel, and in another currency that I don't even use, leading to even further fees at my expense. Called the hotel for explanation, they asked to send bank screenshot, which I did. 2 days later, still no information. Not a way to treat a regular customer. However, hotel rooms are great and it is a nice location for any city traveller.

Dear Yoann, Thank you for your message. I would like to kindly inform you that double counting was only related to preauthorization, which was resolved. Please check your account status. If you have questions, we remain at your disposal at h3… Thank you for your visit and we very much hope to meet you again in the future. Best regards, Pelc Teresa, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Du P. Business - 12/03/2020 Confirmed reviews ALL

everythink is ok except the checking which is really too slow.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa
Customer review rating 4.3/5

Simon Business - 12/03/2020 Confirmed reviews ALL

Reception an room, excellent. The only thing bothering me was constant noise from the elevators.

Dear Simon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

buon soggiorno

Customer review rating 4.3/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Everythink was fine. Only one problem but it was solved immediatelly because I have been polite. I booked a superior room but when I arrived at hotel it was fully booked and my room was not anymore available. It is CRAZY!!! Hotel Manager suggest me a standard room with breakfast free of chrage. Sorry but this inconvenince do not happens!!

good say

Customer review rating 4.3/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

no hot water in the bath-room

Dear Guest, Thank you for visiting the Novotel Warszawa Centrum hotel and for sharing your experience with us. Your comments regarding hot water have already reached the management of the technical department. Sorry for the inconvenience. We hope to meet you again in the future. Best regards, Pelc Teresa, Guest Experience Manager

Good place!

Customer review rating 4.3/5

M Couples - 10/03/2020 Confirmed reviews ALL

I'm a regular guest in this hotel and like the location and the services. This time I was lucky to have early check-in, thanks for understanding that I was tired after very early flight. The only one unpleasant moment was greeting letter in Russian - I'm from Ukraine, I don't speak Russian and the war is still in progress, my very close people were killed by Russian soldiers, I don't understand why I'm identified as Russian - I speak both fluent English and Polish...

Good location

Customer review rating 4.3/5

Dawid Friends - 10/03/2020 Confirmed reviews ALL

A good hotel with ok rooms. Brakefast could be better, but still good enough. Ftiendly staff, and overall good expiriance

Dear Dawid, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Love it

Customer review rating 4.3/5

Muzaffar Business - 10/03/2020 Confirmed reviews ALL

Novotel Centrum is one of my favourite place to stay when I travel to Warsaw. It's location, service, foods are very nice. I look forward to stay at Novotel or Accor hotels in other countries as I will travel. Thank you for your seervice. Muzaffar.

Dear Muzaffar thank you so much for your great message. We are all so happy to hear this nice words about your stay with us. We are all look forward to meet you again :) Best regards from Novotel Warszawa Centrum team! Pelc Teresa, Guest Experience Manager

Good for Business Trips

Customer review rating 4.3/5

Rabia A. Business - 10/03/2020 Confirmed reviews ALL

+ Very good location, just in city center, close to Central Train Station + Good stay for busness trips + Breakfast is standard one, but enough + Very fast check-out, appreciate that! - Rooms are very standard (like in economic class hotels & lower than other Novotels in other countries), beds are not much comforta

Dear Rabia A., Thank you for your comments. It is always a pleasure to receive such positive feedback. :) We hope to see you again soon at Novotel Warszawa Centrum hotel. Best Regards, Pelc Teresa, Kierownik ds.satysfakcji Gości

Excellent location with a nice view

Customer review rating 4.3/5

Kaisa Couples - 09/03/2020 Confirmed reviews ALL

We really enjoyed the 27th floor city view, comfortable room and good service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Vera pleasant stay.

Customer review rating 4.3/5

Yasna Business - 09/03/2020 Confirmed reviews ALL

Close to the old town, at the centre, great breakfast.

Dear Jasna, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

Good stay

Customer review rating 4.3/5

Anna Business - 06/03/2020 Confirmed reviews ALL

Well located, great view,

Dear Anna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Manager, Pelc Teresa

Good service at every turn

Customer review rating 4.3/5

Paul D. Business - 06/03/2020 Confirmed reviews ALL

from checking in, to room service , breakfast and especially the bar staff, everybody was really helpful and professional during my 4 night stay.

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

Very good location.

Customer review rating 4.3/5

Stefi Couples - 05/03/2020 Confirmed reviews ALL

Location is very good thats why we choose to book this hotel. Clean rooms and excellent service!.

Dear Stieff Kierulf P., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

Very convenient

Customer review rating 4.3/5

Charles W. Couples - 05/03/2020 Confirmed reviews ALL

Short but good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Experience Manager, Pelc Teresa

Nice visit

Customer review rating 4.3/5

Mariusz Solo - 04/03/2020 Confirmed reviews ALL

Well organised, amazing view on the city centre, room and bathroom clean, quick check in and check out, interesting tv programmes. could be a bit better room design.

Dear Mariusz, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

Great location

Customer review rating 4.3/5

Caroline Friends - 03/03/2020 Confirmed reviews ALL

Hotel is in a great location - very central and within walking distance of alot of main attractions. Rooms are standard but very clean and exactly what we wanted. Staff were very friendly, fantastic English and very helpful. Nice lounge/bar.

Dear Caroline We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa

good stay

Customer review rating 4.3/5

Ks Business - 02/03/2020 Confirmed reviews ALL

overall - perfect

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager, Pelc Teresa
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