Novotel Warszawa Centrum Hotel 4 stars

Customer review rating 4.3/5 26,051 reviews

ALLSAFE approved hotel

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Novotel Warszawa Centrum
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+ 26 Services

Hotel extras

  • 5 minutes' walk to the Central Train Station and Palac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness area

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Cash machine
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
  • Sauna
  • Outdoor tennis court (nearby) Paying
Business services
  • 16 Meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Warszawa Centrum

ul Marszalkowska 94/98
00-510 warsaw
poland

Tel: +48225960000

Fax: (+48)22/5960647

Check-in from 14h00

Check out up to 12h00

  • OKECIE Airport :  175 CENTRUM

  • Warszawa Centralna Station :  all lines CENTRUM

  • By plane

    WARSZAWA CHOPIN At 6.9km / 4.29 miles

  • By train

    WARSZAWA CENTRALNA At 0.5km / 0.31 miles

GPS :52.229367, 21.013171

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with sofa bed

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen-size bed and a city view

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with large bed and sofa

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 single bed

Accessible room
  • Max. number of persons: 1
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

NOVO SQUARE LOUNGE BAR

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 211

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Warszawa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

26,051 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,939 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great service

Customer review rating 4.5/5

Anonymous Business - 02/06/2021 Confirmed reviews ALL

Comfortable hotel and great service on the part of the hotel staff in spite of the current restrictions. Will definitely come back in the future.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, NWC team

Well located, amazing stay, comfortable

Customer review rating 5.0/5

P. R. Couples - 30/05/2021 Confirmed reviews ALL

The reception guys were very helpful. The room was clean and we got all the help which we asked for. The hotel is located just near to "Palace of Culture and Science" and offers a wonderful view of the city.

Good hotel in the city center

Customer review rating 4.0/5

Vincent Solo - 29/05/2021 Confirmed reviews ALL

Staff was great and helpfull. Got an upgrade but the lift near the room was too noisy all day (and night) long. This room should not be a "premium" room.

Comfortable stay

Customer review rating 5.0/5

Nat Solo - 27/05/2021 Confirmed reviews ALL

Good location, friendly staff and tasty breakfast

Dear Nat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, NWC team.

Convenient

Customer review rating 4.5/5

Anna Solo - 25/05/2021 Confirmed reviews ALL

Friendly and helpful staff. Clean room. The only minus was the extremely long wait for the elevators.

Dear Anna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, NWC team.

Not eco-friendly!

Customer review rating 3.5/5

Oleksandra Couples - 18/05/2021 Confirmed reviews ALL

Location is good, view from the room also great. You could serve the breakfast using normal reusable tableware. Now, you are generating a lot of waste. There is no law which forbids usage of reusable tableware. And it is not easy to eat the breakfast using disposable cutlery. The room was too hot even after we set the conditioning regulator to the lowest temperature. I even asked at reception how to make temperature lower, but the didn't helped. I couldn't sleep due to too hot and stuffy air in the room. Also, we heard noise from the transport even through closed window.

Good stay

Customer review rating 4.0/5

Zbigniew G. Families - 18/05/2021 Confirmed reviews ALL

Very good service

Dear Zbigniew G., We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NWC team.

Excellent place to start explore Warsaw

Customer review rating 4.5/5

Searover Families - 11/05/2021 Confirmed reviews ALL

The hotel is situated in the center of Warsaw. Very convenient place to use all municipal transportation, also close to Warsaw Central Station to use the trains. Comfortable rooms, very nice and helpful staff. We enjoyed our staying there and for sure will return.

Dear Searover, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel team.

Well located

Customer review rating 4.0/5

Shaun Solo - 15/03/2021 Confirmed reviews ALL

Room was comfortable. Unfortunately... breakfast was disgusting!

Dear Shaun, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Warszawa Centrum team.

super cena

Customer review rating 5.0/5

Sławomir Business - 12/03/2021 Confirmed reviews ALL

super cena

Szanowny Panie Slawomirze, dziękujemy za wizytę w Novotel Warszawa Centrum oraz cudowną opinię pozostawioną pod naszym adresem. Zapraszamy w przyszłości. Pozdrawiamy, Zespół Novotel Warszawa Centrum.

Well located and comfortable!

Customer review rating 5.0/5

Mateusz Couples - 12/03/2021 Confirmed reviews ALL

Clean and comfortable room with amazing view. Very warm welcome at the front desk.

Dear Mateusz, We very much appreciate your comments regarding your stay at the Novotel Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Warszawa Centrum team.

Amazing view

TripAdvisor rating 5.0/5

wiktor2003 01/03/2021 TripAdvisor review

Given the Covid restrictions in place, our stay was very good. Staff members were helpful and the room was very clean. Definitely recommend to book a city-view room, it is definitely worth it. The view was simply breathtaking

Dear Viktor2003, thank you so much for your visit and great review. We all look forward to seeing you again in the future. Best regards, Novotel Warszawa Centrum team.

magnificent

TripAdvisor rating 4.0/5

Muhannad-Momo Business - 31/12/2020 TripAdvisor review

nice view from hotel, I spent nice and great time in this hotel. It was so amazing that i could enjoy. the staff was so friendly with me. the location of the hotel is near to center. I would recommend it for business and friend aspect.

Great hotel for reasonable price

TripAdvisor rating 5.0/5

wojteks835 Business - 02/03/2020 TripAdvisor review

Nice hotel in the centre. Very friendly and polite staff. Excellent breakfast, clean room. Would recommend to everyone. Parking place nearby. Quick checking and checkout. Child friendly. Quick elevators.

Dear Guest, thank you so much for your visit and excellent opinion about your stay. We will be looking forward to welcoming you again. Best Regards, Pelc Teresa, Guest Experience Manager

Too hot in room

TripAdvisor rating 2.0/5

Setonas 19/02/2020 TripAdvisor review

It was our 4th stay in Novotel Warszawa Centrum, but honestly speaking it was the worst experience. We have reserved Executive Double Room (room number 2312) and air conditioning was not working. Of course, you don't need to use A/C very often during winter season, but when temperature inside the room is more than +25 C, it was TOO HOT for both of us. It was not possible to sleep at night at all because of hot air. We have tried to open the window, then situation has got a little bit better, but with the open window there were no possibility to sleep because of the street noise. Another thing - we have left few things (clothes, for example swimming shorts in wardrobe) and tried to reach hotel and ask for a possibility to return them, but nobody responded. Actually even when we were in our room and tried to call several times to the reception, nobody is picking up the phone here. So we have lost few clothes without chances to return them.

Dear Guest, Thank you for visiting the Novotel Warszawa Centrum hotel and the message left after your stay. We apologize for any inconvenience caused by staying at the hotel. I would like to kindly inform you that I have contacted you in a private message to discuss the shipping details of the products left behind. Waiting for your feedback message, Pelc Teresa, Guest Experience Manager

Good location but bad staff

TripAdvisor rating 4.0/5

TaksinCWong 27/01/2020 TripAdvisor review

Location is good. Not very near the Waszawa Centralna if you are carrying heavy luggage with you. Hotel is very crowded in the morning when everybody come to the breakfast restaurant at the same time. Difficult to find a seat if you are late. Breakfast is very good. Room is dated and unclean, esp the bath tub with stain on it, need to improve on it. The middle aged guy standing at the lobby asking all visitors what is the purpose of coming to the hotel shall be removed from this hotel. My wife and I were carrying luggage entering the hotel was stopped by him asking why we are here? This is ridiculous, of course we are checking in, otherwise why we come in? Do we look like thief or burglar?

Platina why??

TripAdvisor rating 3.0/5

jansnutte Business - 19/01/2020 TripAdvisor review

I have allready answered and give. My view from this visit. It Was The first afgdr become platinum but everything Was wrong. Crditcardwronc owner, no breakfast, Only one bottle o water evev IF ikea have 2, no wlcome sign no fruit or cake. So i want to go back to gold it Was much more appricatef

3rd times in one uear

TripAdvisor rating 5.0/5

איילת ט Solo travel - 16/01/2020 TripAdvisor review

this is my 3rd time at this hotel in the last year. the location is perfect. just on the main street, next to all cafe, shops and transportation. star is kind, great english speakers, welcoming and helpful. will definitely come back again.

Dear איילת ט, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Kamil Wirski Guest Experience Shift Leader

Great location, nice staying

TripAdvisor rating 4.0/5

Elpiniki F Couples - 13/01/2020 TripAdvisor review

Great location , next to metro, train station tram and bus stop almost to everywhere even for both airports. The view from the upper floors is great although the noise of the trams gets even there. The refiling of the breakfast has to be quicker.

Perfect hotel for business and private visits

TripAdvisor rating 4.0/5

meudon2002 Business - 11/01/2020 TripAdvisor review

Perfect welcome at the reception desk with good information About town, places to visit and recommanded restaurants - most of the Rooms already renovated - fiendly staff! Easy to get to hotel by Underground!

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