Novotel Warsaw Center 4 stars

Customer review rating (ALL Rating) 4.7/5 7,377 reviews

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Description

Hotel extras

  • 5 minutes' walk to the Central Train Station and Pałac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness center

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

Our accommodation(s)

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Hotel location

Novotel Warsaw Center

ul. Marszalkowska 94/98
00-510 WARSAW
Poland

GPS:52.229367, 21.013171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVO SQUARE LOUNGE BAR

International cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  7,377 reviews

Customer review rating 5.0/5

Emma D. Solo - Confirmed reviews ALL

So happy to have stayed here again, the location is great - a short walk from the train station. Staff are so kind and friendly. Wish I could have stayed longer!

Dear Ms. D., Thank you for your wonderful feedback regarding your stay. We are delighted to hear that you enjoyed our prime location and friendly staff. We look forward to welcoming you back for an even longer visit in the future. Best regards, Diana - Guest Experience Specialist

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

I would have liked to give the highest rating because the hotel is truly magnificent and, overall, the stay was very enjoyable. However, I do not feel comfortable giving full marks due to some shortcomings in the service provided by the reception and the bar staff. At check-in, no information was given about the hotel facilities or recommendations on what to visit in the city. When I asked for restaurant suggestions, I was simply handed a leaflet and told, “I don’t know about the restaurant, sir.” When I requested assistance with making a restaurant reservation, the receptionist insisted on me using my personal phone, which resulted in additional international call charges for me. Additionally, a pre-authorization for incidentals was taken at check-in; however, at the bar, I was informed that it was not possible to charge expenses to the room. When I asked for clarification at reception, I was simply told “system error,” without any further explanation or solution. In conclusion, the stay was overall excellent, but from a group like Accor I expect a higher level of professionalism, especially in properties of this caliber

Customer review rating 5.0/5

Rainer T. Business - Confirmed reviews ALL

So good beds and pillows, delicious big variety of breakfast, super location and small things that rised everything a high level stay- we received free parking, free water besides the elevators, flight table etc

Dear Mr. T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, comfortable accommodations, and the variety of breakfast offerings. It is also wonderful to know that you appreciated the complimentary amenities we provide to enhance the guest experience. Goodbye, Diana - Guest Experience Specialist

Customer review rating 5.0/5

Wladyslaw A. N. Business - Confirmed reviews ALL

Very nice stay in excellent location business hotel with very nice staff .

Dear Mr. N., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of our hotel, as well as the service provided by our staff. Your feedback is greatly appreciated. Best regards, Diana - Guest Experience Specialist

Customer review rating 5.0/5

Beata J. Friends - Confirmed reviews ALL

Super

Szanowna Pani Beato, Dziękujemy za pozytywną opinię. Cieszymy się, że nasza lokalizacja oraz komfort spełniły Pani oczekiwania. Zapraszamy do ponownego skorzystania z naszych usług w przyszłości. Z poważaniem, Julia, Specjalista ds. Satysfakcji Gości

Other web-users rate our hotel

  • 4,112 reviews 9.4/10 Location
  • 4,614 reviews 8.3/10 Room
  • 3,752 reviews 9.1/10 Service
  • 89 reviews 6.9/10 WiFi
  • 2,564 reviews 9.3/10 Breakfast
  • 1,763 reviews 5.6/10 Comfort
  • 1,476 reviews 8.7/10 Cleanliness
  • 106 reviews 8.2/10 Bar

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