Customer review rating 4.5/5 8,738 reviews
ALLSAFE approved hotel
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Located in the center, near the Palace of Culture, PGE National Stadium and the old town
Good public transport links: tram/metro - 5 min, train station - 15 min
ALLSAFE-certified: we implemented hygiene and safety standards
Modern and functional lobby designed for your convenience
Outdoor and underground hotel parking for guests
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
A wide selection of comfortable and spacious rooms to meet the needs of all guests and provide an ideal place for work or relaxation.
* Subject to availability
Number of meeting rooms: 9
Maximum size: 210 m²
Maximum capacity: 150 people
Maximum banquet capacity: 130 people
100% genuine reviews from our guestsFind out more
Issue with the invoice
Nicolas A. Business - 13/12/2020 Confirmed reviews ALL
Everything was ok as usual. Rooms are nice and clean, hôtel is well located, people are kinds but I had an issue with the guy at réception who told me he cannot change the adress on my invoice because I should have reply to a mail days ago. He obviously did nothing to fix my problem. With the wrong adress on my invoice, my company will refuse to reimburse the amount and i will loose money. I sent à mail to you but no reply. I am disappointed..
Good service, a bit old and not so clean bathroom.
Maciej Business - 24/11/2020 Confirmed reviews ALL
The staff was very helpful and polite. The only thing missing was clear information on rules of room service during the COVID restrictions. Unfortunately the bathroom was not so clean and a bit old. The drainage in both shower and washing basin was a little dirty and I could spot some hair here and there. Kind regards, Maciej P.
London T. Business - 05/11/2020 Confirmed reviews ALL
Staff very friendly. The room was not clean though - I showed a chair to the man who brought breakfast to me which had a (frankly disgusting probably sexual) stain on it, and asked if a clean chair could be brought - he said yes, but nothing ever turned up. There was also a smeary hand print on the window... I booked for 7 nights but due to Covid emergency and protests etc I had to turn around in 24 hours and leave. The lady on reception was lovely and made me a snack pack for the airport, but VERY unreasonably the hotel would not refund the other nights (even partially), which I think under these circumstances is exceptionally poor especially given the poor cleanliness (during this covid pandemic!!)
Salvador L. P. Business - 15/10/2020 Confirmed reviews ALL
business stay, well located, friendly staff, ok rooms
H C. Solo - 10/10/2020 Confirmed reviews ALL
All round a satisfactory experience, except that I had to cut short my stay due to quarantine law change in my home country.
Our most recent 20 reviews
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