Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.6/5 2,580 reviews

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Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
Hotel Mercure Warszawa Grand - Image 3
Hotel Mercure Warszawa Grand - Image 4
28 Krucza Street, 00-522 WARSAW, Poland

Description

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Our accommodation(s)

Book this hotel
Room 1

Single Bed

Classic room with a 140 cm wide bed

Photo out of - Classic room with a 140 cm wide bed

Cosy room with glazed shower giving a sense of space in the bathroom. You will relax and have a good night's sleep in a comfortable bed. Free Wi-Fi and a desk will allow you to work conveniently.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Single bed(s)
See availabilities

Room

Classic double room with two single beds

Photo out of - Classic double room with two single beds

Functional room for 2 people with 2 separate single beds. It offers tea/coffee facilities, safe, free WIFI, rain shower, heated floor and hairdryer in bathroom make this room a great choice.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Room

Superior Double Room with twin beds and extra bed for child

Photo out of - Superior Double Room with twin beds and extra bed for child

Comfortable room for 2 people with 2 single beds and 1 extra bed for a child which offers space to relax and work. It offers free WIFI, safe and tea/coffee facilities. Separate bathroom and toilet ensure comfort of your stay.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Room

Superior Room with a queen/king-size bed

Photo out of - Superior Room with a queen/king-size bed

Experience total relaxation in this comfortable room with a large, cozy bed and glass-enclosed shower. The spacious interior and free WIFI make this room the perfect choice if you have work to do, and a cup of tea or coffee will make you feel at home.

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Room

Superior Room with Queen or King Size Bed and Sofa

Photo out of - Superior Room with Queen or King Size Bed and Sofa

Comfortable room with a large bed and sofa, prepared for families with children. The spacious interior and free WIFI create the perfect environment for relaxation and relaxation.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room

Privilege room with a queen-size bed

Photo out of - Privilege room with a queen-size bed

Experience total relaxation and freedom after a long day in this exceptionally spacious and comfortable room with a large, cozy double bed and glass-enclosed shower. A work area and WIFI allow you to work in comfort with a cup of aromatic coffee.

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment offers lounge with sofa, dining room, tea and coffee facilities, LCD TV and separate bedroom with large double bed. Ideal solution for people who value comfort as well as for a family stay.

Max. number of persons
5
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Deluxe Suite with queen-size bed + sofa

Photo out of - Deluxe Suite with queen-size bed + sofa

Apartment offers a lounge with a sofa bed, tea and coffee making facilities, LCD TV and a separate bedroom with large double bed. Ideal solution for people who value comfort as well as for a family stay.

  • Views:

    City View

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Telephone
Fax +48 22 583 21 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 299 rooms
  • 3 rooms for people with reduced mobility
  • 299 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Play area

Well-being

Gym

  • On site
  • Sauna room

Steam room

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 56 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.7 m / 5.57 ft

  • Parking pricing: 21.69 € 95 PLN Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

WINESTONE

Photo out of - WINESTONE

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches stone boards. Take a culinary journey and explore our tasty cuisine at an attractive price.

Cooking style
International
Chef name
ZBIGINEW MIETEK
Capacity
50
Accessibility
Accessible service
28 Krucza Street, 00-522 Warsaw, Poland
Telephone +48 22 583 25 55

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches stone boards. Take a culinary journey and explore our tasty cuisine at an attractive price.

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches stone boards. Take a culinary journey and explore our tasty cuisine at an attractive price.

Start your day with a delicious buffet breakfast in our breakfast restaurant, which offers a wide selection of Polish and international dishes. Our friendly team is devoted to providing you with efficient service.

Looking to get fit? Our professionally equipped centre is perfect for both beginner and advanced users.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,580 reviews

Customer review rating 5.0/5

Gioacchino V. Business - Confirmed reviews ALL

Dear Gioacchino, Thank you for your wonderful feedback. We are delighted to hear that you appreciated the attentive service of our team, the impeccable cleanliness of your room, and our excellent breakfast. We are very pleased that you enjoyed a comfortable stay with us and hope to have the pleasure of welcoming you back to Mercure Warszawa Grand in the future. Warm regards, Mercure Warszawa Grand

Customer review rating 3.0/5

Magdelena A. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Laurie G. Families - Confirmed reviews ALL

Dear Laurie, Thank you very much for your wonderful feedback. We are delighted to hear that Malwina from our reception team made your stay so pleasant. It is especially rewarding to know that her helpfulness, attentiveness, and willingness to assist made a positive difference to your experience. We will be sure to share your kind words with Malwina — we are certain they will mean a great deal to her. We hope to have the pleasure of welcoming you back to Mercure Warszawa Grand in the future. Warm regards, Mercure Warszawa Grand

Customer review rating 4.0/5

Paul T. Solo - Confirmed reviews ALL

Dear Paul t., Thank you very much for your lovely feedback! We’re delighted to hear that you enjoyed our central location, friendly staff, easy check-in and check-out, as well as the cleanliness and size of your room. It’s also great to know that you enjoyed our breakfast and bar area. We’re sorry to hear that the bed was not comfortable for you. We understand how important a good night’s sleep is, and we truly appreciate you sharing this with us. Your feedback regarding the mattress and bed height has been noted and we are currently in the process of exchanging the mattresses. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future. Best regards, Joanna Piotrowska Guest Satisfaction Manager

Customer review rating 4.5/5

Tuomas K. Business - Confirmed reviews ALL

Dear Tuomas, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our convenient location, good breakfast, and comfortable room. We’re sorry that the ventilation machine caused some noise during your stay. We understand how important a quiet environment is for a good night’s rest, and we appreciate you bringing this to our attention. We’ll make sure the issue is looked into by our team. Thank you again for staying with us, and we hope to welcome you back for an even more comfortable stay next time! Best regards, Joanna Piotrowska Guest Satisfaction Manager

Dear Stefan, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed your upgraded room, appreciated its spaciousness, and had a pleasant breakfast experience. We are also pleased that our central location made your stay convenient. We hope to have the pleasure of welcoming you back to Mercure Warszawa Grand in the future. Warm regards, Mercure Warszawa Grand

Customer review rating 4.5/5

Perry S. Couples - Confirmed reviews ALL

The room was good. The front desk was generally helpful and the hotel was in a good location. The breakfast buffet fell short of our expectations as there were outages every day.

Dear Perry, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated your room, our helpful front desk team, and the convenient location of the hotel. At the same time, we are sorry to learn that the breakfast experience did not meet your expectations, particularly due to items being unavailable during your stay. We understand how disappointing this can be, especially when it occurs repeatedly, and we sincerely apologize for the inconvenience. Your comments are valuable to us and will be shared with the relevant team as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Warm regards, Mercure Warszawa Grand

Customer review rating 5.0/5

Gioacchino V. Business - Confirmed reviews ALL

The staff was very attentive, the room was kept perfectly clean, and the breakfast was excellent.

Dear Gioacchino, Thank you for your wonderful feedback. We are delighted to hear that you appreciated the attentive service of our team, the impeccable cleanliness of your room, and our excellent breakfast. We are very pleased that you enjoyed a comfortable stay with us and hope to have the pleasure of welcoming you back to Mercure Warszawa Grand in the future. Warm regards, Mercure Warszawa Grand

Customer review rating 3.0/5

Magdelena A. Business - Confirmed reviews ALL

well located, comfortable room and bed, nice gym. needs minifridge and hair conditioner in rooms. more food options (ie, some affordable options and more variety) on the menu would be convenient. OK without a fridge for a night or two but for a week long work trip very limiting.

Customer review rating 4.0/5

Laurie G. Families - Confirmed reviews ALL

Malwina Pogorzala from reception made our stay extremely pleasant. You should have more people like her! She was very helpful and always found time to meet our needs.

Dear Laurie, Thank you very much for your wonderful feedback. We are delighted to hear that Malwina from our reception team made your stay so pleasant. It is especially rewarding to know that her helpfulness, attentiveness, and willingness to assist made a positive difference to your experience. We will be sure to share your kind words with Malwina — we are certain they will mean a great deal to her. We hope to have the pleasure of welcoming you back to Mercure Warszawa Grand in the future. Warm regards, Mercure Warszawa Grand

Customer review rating 4.0/5

Paul T. Solo - Confirmed reviews ALL

The hotel is in a very good central location for exploring the city. Check in/out was easy Room was a good size and clean, however the bed was extremely low and rock hard, not comfortable at all. Good breakfast and bare area.

Dear Paul t., Thank you very much for your lovely feedback! We’re delighted to hear that you enjoyed our central location, friendly staff, easy check-in and check-out, as well as the cleanliness and size of your room. It’s also great to know that you enjoyed our breakfast and bar area. We’re sorry to hear that the bed was not comfortable for you. We understand how important a good night’s sleep is, and we truly appreciate you sharing this with us. Your feedback regarding the mattress and bed height has been noted and we are currently in the process of exchanging the mattresses. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future. Best regards, Joanna Piotrowska Guest Satisfaction Manager

Customer review rating 4.5/5

Tuomas K. Business - Confirmed reviews ALL

Great hotel in a well-located area. The breakfast was good, and the room was comfortable overall. The only downside was the somewhat noisy ventilation machine

Dear Tuomas, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our convenient location, good breakfast, and comfortable room. We’re sorry that the ventilation machine caused some noise during your stay. We understand how important a quiet environment is for a good night’s rest, and we appreciate you bringing this to our attention. We’ll make sure the issue is looked into by our team. Thank you again for staying with us, and we hope to welcome you back for an even more comfortable stay next time! Best regards, Joanna Piotrowska Guest Satisfaction Manager

Customer review rating 5.0/5

Hans C. Couples - Confirmed reviews ALL

From arrival to departure we had a great time in the Hotel Mercure Warszawa Grand, The room was amazing and well worth the price.

Dear Hans, Thank you very much for your kind review. We are delighted to hear that you had such a pleasant three-night stay with us and that everything from arrival to departure met your expectations. It is especially wonderful to know that you enjoyed your room and felt that it offered great value for money. We truly appreciate your feedback and hope to welcome you back to Mercure Warszawa Grand on your next visit to Warsaw. Warm regards, Mercure Warszawa Grand

Customer review rating 4.5/5

Michael Z. Couples - Confirmed reviews ALL

Well located and an easy walk into the centrum and old town.

Dear Michael, Thank you for your kind feedback. We are pleased to hear that you appreciated our convenient location and the easy access to Warsaw's city centre and Old Town. We are also delighted that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back to Mercure Warszawa Grand on your next visit to Warsaw. Warm regards, Mercure Warszawa Grand

Customer review rating 4.0/5

Marek B. Solo - Confirmed reviews ALL

Nice and clean hotel, very convenient at the downtown Warsaw

Dear Marek, Thank you for your kind review. We are delighted to hear that you appreciated the cleanliness of our hotel and its convenient location in the heart of Warsaw. We hope you had a pleasant stay and would be delighted to welcome you back to Mercure Warszawa Grand in the future. Warm regards, Mercure Warszawa Grand

Customer review rating 5.0/5

Pedro N. Families - Confirmed reviews ALL

Excellent stay. Everything worked perfectly and matched the listing exactly, from check-in to checkout.

Dear Pedro , Thank you very much for your wonderful review. We are delighted to hear that everything worked perfectly and that your stay matched your expectations from check-in to checkout. It was a pleasure to host you, and we hope to welcome you back to Mercure Warszawa Grand on your next visit to Warsaw. Warm regards, Mercure Warszawa Grand

Customer review rating 3.5/5

Ewelina P. Business - Confirmed reviews ALL

Overall good experience. Very crovded brekfast area and a long wait for the missing dishes to be served

Customer review rating 5.0/5

Ehab A. Couples - Confirmed reviews ALL

Hotel is clean amazing location staff is helpful. I will absolutely recommend it

Customer review rating 5.0/5

Elena S. Families - Confirmed reviews ALL

Very comfortable. Loved the free water, nice surprise. The room very clean, bed super comfortable.

Customer review rating 4.5/5

Peter B. Families - Confirmed reviews ALL

Upgrade for one of our rooms. Nice welcome gift. Late checkout. Rooms nice and clean. Team friendly.

Customer review rating 4.5/5

Vicki P. Couples - Confirmed reviews ALL

We were in a standard twin room for 2 nights which included breakfast. The breakfast was wonderful. We then moved to a superior queen bed room that did not include breakfast. The room was much more spacious and updated. I can’t say which one I enjoyed more, because the breakfast was totally worth it, but the extra space was super appreciated. Overall, the staff was very accommodating in both the breakfast room and at the front desk.

Customer review rating 4.5/5

Nsikan U. Couples - Confirmed reviews ALL

I enjoyed my stay and would choose Mecure hotels anywhere

Customer review rating 5.0/5

Roy J. Couples - Confirmed reviews ALL

Thanks for allowing us to do early check in

Customer review rating 5.0/5

Michael M. Families - Confirmed reviews ALL

We had a fabulous stay - this was the perfect location in Warsaw walking distance to everything. The room was very comfortable and breakfast was great. All of the staff were incredible - we would definitely return!

Customer review rating 4.5/5

Itsik B. Solo - Confirmed reviews ALL

Clean , good food

Other web-users rate our hotel

  • 1,139 reviews 9.3/10 Location
  • 1,432 reviews 7.9/10 Room
  • 1,353 reviews 9/10 Service
  • 21 reviews 8.9/10 WiFi
  • 846 reviews 8.7/10 Breakfast
  • 466 reviews 8.4/10 Cleanliness
  • 49 reviews 8.1/10 Bar

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