Hotel Mercure Warszawa Grand 4 stars

Name: Hotel Mercure Warszawa Grand - ALL
Address: 28 Krucza Street, WARSAW, 00-522, Poland
Telephone: +48225832100
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,648 reviews

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28 Krucza Street, 00-522 WARSAW, Poland

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Hotel Mercure Warszawa Grand

Hotel for travellers looking for local and authentic experiences

Four-star Mercure Warszawa Grand hotel is located in very center of city right on main streets of Warsaw and near Old Town. Its advantage is its prestigious location surrounded by ministries and embassies, among best fashion houses and restaurants. Comfortable rooms with professional service and excellent cuisine are ideal place for business travellers and those who spend their free time in capital.

Mercure Warsaw Grand is situated in the heart of city and has easy access to Central Station (1 km) which you can reach by tram. Bus stop goes directly to/from Chopin Airport is 600 m away from the hotel. The Parliament and Lazienki Park with close location to the Royal Route in Warsaw make our hotel the best place from which you can explore Warsaw's attractions.

We constantly change with your comfort in mind. ALLSAFE certificate means hygiene and prevention we put in place for your safety. Spend unforgettable moments with us. Welcome!

Daiva MACIULE, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Located in the center, near the Palace of Culture, PGE National Stadium and the old town
Good public transport links: tram/metro - 5 min, train station - 15 min
ALLSAFE-certified: we implemented hygiene and safety standards
Modern and functional lobby and billiard room created for your comfort
Outdoor and underground hotel parking for guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Single Bed

Classic single room with a bed of 140 cm of width

One person
21 m² / 226 sq ft

Bedding 1 x Single bed(s)
Views: City View

Room

Classic double room with a bed of 160 cm of width

2 persons
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View

Room

Classic double room with two single beds

2 persons
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

Superior double room with two single beds

2 persons
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Room

Superior Room with a queen/king-size bed

2 persons
34 m² / 365 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Superior room with a queen/king-size bed with an extra bed

4 persons
34 m² / 365 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room

Privilege room with a queen-size bed

2 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

+48 22 583 21 00

+48 22 583 21 21

WARSAW

Railway station

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

GRAND'S BRASSERIE

Start your day with a delicious buffet breakfast in our breakfast restaurant, which offers a wide selection of Polish and international dishes. Our friendly team is devoted to providing you with efficient service.

WINESTONE

A real culinary revelation, the Winestone restaurant delights with its wide choice of wines from around the world and outstanding dishes served on les planches (stone boards). Take a culinary journey and explore our tasty cuisine at an attractive price.

Our guest reviews

Anonymous Business - 11/27/2023 Confirmed reviews ALL

Highly competent, kind staff.

Dear Dejan, thank you for taking time to share your feedback with us. We are pleased to hear that your stay was successful and that our team made your stay more comfortable. We hope to have the opportunity to welcome you back in the future. Kind regards, MWG Team

Great view and location

Ewa Solo - 11/27/2023 Confirmed reviews ALL

Hotel is in a great location and from the 9th floor I had an amazing view. The room was pretty, spacious and comfortable, especially the bed. I really like the pro environment solutions like the water dispensers on the floor and getting points for not getting your room cleaned. Generally I had a pleasant stay. However there were some small drawbacks. The room got cold when the AC was turned off, but with AC on the air was unbearably dry. I believe adding a humidifier would solve this issue. Moreover, I think the technical state of the room should be better monitored. I had a couple lights not working correctly (near the shower and one of those near the bed). The thing that I was most disappointed with was the breakfast. The juices offered from the dispenser don't real have much in common with real juice and we're jus not good (orange and grapefruit). Honey and jams offered are low quality. There was no chocolate spread. The Greek salad was over peppered to the point of being not edible. The sausages also were not of the best quality. I did however appreciate the station with freshly made scramble eggs, the variety of breads available and how nice the staff was. The cold cuts selection and the white cheese were very good.

Dear Ewa, Thank you for taking time to share your feedback with us. We appreciate your positive comments about the location and overall stay. However, we apologize for any inconveniences with room temperature, lighting, and breakfast. Your suggestions are noted, and we will work to address these issues. If you have additional feedback or specific suggestions, feel free to share. We value your input and look forward to the opportunity to provide you with an enhanced experience during your next stay. Kind regards, MWG Team

good stay

Xx Business - 11/23/2023 Confirmed reviews ALL

professional and kind staff

Dear Yasukazu K., Thank you for sharing your positive experience! We're delighted to hear that you had a good stay and found our staff to be professional and kind. If there's anything more you'd like to share or if you have specific suggestions, please feel free to let us know. We appreciate your comments and look forward to hosting you again in the future! Kind regards, MWG Team

well located - good stay

B. Business - 11/23/2023 Confirmed reviews ALL

Arrived last minute, friendly and helpful desk, decided to stay

Dear HERVE B., Thank you for your positive feedback! We're glad to hear that you had a good stay and found our location convenient. It's great to know that our friendly and helpful desk staff made a positive impression. If there's anything specific you enjoyed or if you have additional comments, feel free to share. We appreciate your last-minute decision to stay with us and hope to welcome you again in the future! Kind regards, MWG Team

My favorite hotel in Warsaw :)

Maciej Couples - 11/22/2023 Confirmed reviews ALL

It's great to be here again and being greeted by very friendly and helpful staff.

Dear Maciej, Thank you for your wonderful feedback! We're honored to be your favorite hotel in Warsaw, and we're thrilled that our staff's friendliness and helpfulness contribute to your positive experiences. If there's anything more you'd like to share or if you have specific suggestions, please feel free to let us know. We appreciate your continued support and look forward to hosting you again in the future! Kind regards, MWG Team

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Web-users rating

Other web-users rate our hotel

1,070 reviews 9.2/10 Location
1,379 reviews 7.9/10 Room
1,221 reviews 8.8/10 Service
29 reviews 8.2/10 WiFi
1,004 reviews 9.2/10 Breakfast
442 reviews 8.5/10 Cleanliness
58 reviews 8.1/10 Bar
24 reviews 4.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.