Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.6/5 2,381 reviews

Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
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Description

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Our accommodation(s)

Single Bed

Classic room with a 140 cm wide bed

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Single bed(s)

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,381 reviews

TripAdvisor Rating  4.4/5  2,967 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Andrew S. Business - Confirmed reviews ALL

The check-in was slow (I had already checked in online, but it took a long time), and someone was allowed to push ahead of me (there were only two of us), and the desks were obscured. Not a great introduction to an otherwise good stay.

Dear Andrew S., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced during check-in. We aim to provide a seamless arrival process, and it is disappointing to learn that we fell short in this instance. Your comments regarding the queue management and visibility of the desks will be shared with our team for consideration. We appreciate your positive remarks about the rest of your stay and hope to welcome you back for an improved experience. Best regards, Hotel Mercure Warszawa Grand

Great experience

TripAdvisor rating 5.0/5

Ruslana I TripAdvisor review

Very nice staff. Specially reception team. Also super close to Christmas Mark and the old town. Definitely will go once again.

Great place, great people

TripAdvisor rating 5.0/5

Seaside48321580345 TripAdvisor review

Cozy place, nice Christmas decorations, I felt welcome. Good breakfast, but what stood to me the most was great reception, especially Natalia, very helpful and warm.

Customer review rating 5.0/5

Kamil M. Business - Confirmed reviews ALL

This is yet another visit to the Grand. Every time, it's a great stay with professional and friendly service. They take good care of ALL members, always offering something nice, and sometimes even a great upgrade. Winestone downstairs has very good food and friendly waiters. In general, I like to visit Winestone in Mercure hotels, and I've eaten at more than a dozen of them.

Dear Kamil M., Thank you for your kind words regarding your recent stay at Mercure Warszawa Grand. We are delighted to hear that you consistently enjoy your visits and appreciate the professional and friendly service provided by our team. It is particularly gratifying to know that you have enjoyed dining at Winestone, as we strive to offer a memorable culinary experience for all our guests. Your loyalty to our hotel and brand is greatly appreciated, and we look forward to welcoming you back for another exceptional stay. Best regards, MWG Team

Top Mercure in the centre of Warsaw

TripAdvisor rating 5.0/5

kamil_mat TripAdvisor review

This is yet another visit to the Grand. Every time, it's a great stay with professional and friendly service. They take good care of ALL members, always offering something nice, and sometimes even a great upgrade. Winestone downstairs has very good food and friendly waiters. In general, I like to visit Winestone in Mercure hotels, and I've eaten at more than a dozen of them. The hotel is located a 10-minute walk from the very centre of Warsaw. There is public and hotel parking available.

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Other web-users rate our hotel

  • 1,009 reviews 9.2/10 Location
  • 1,229 reviews 8/10 Room
  • 1,165 reviews 9.2/10 Service
  • 26 reviews 8.6/10 WiFi
  • 831 reviews 9.1/10 Breakfast
  • 409 reviews 8.9/10 Cleanliness
  • 52 reviews 7.9/10 Bar
  • 8 reviews 10/10 Sustainability

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