Hotel Mercure Warszawa Grand 4 stars

Customer review rating (ALL Rating) 4.7/5 2,598 reviews

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Description

Hotel extras

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • The Green Key certificate confirms the ecological procedures to care about the planet

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Our accommodation(s)

Single Bed

Classic room with a 140 cm wide bed

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Single bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,598 reviews

TripAdvisor Rating  4.5/5  2,916 reviews

Certificate of excellence 2024

Spacious Room

Customer review rating 3.5/5

Faith Solo - Confirmed reviews ALL

I had a standard double with two beds. The room was spacious and comfortable. My room (809) faced north which gave me a lovely view of the Warsaw skyline, but on Thursday night, there was a lot of noise coming from downstairs. I'm not sure if it was from the casino on the first floor or another place across the street (or maybe the floor above), but it was loud and lasted until midnight, making it difficult to get to sleep. I also had dinner at the Winestone restaurant, which was delicious and the bar staff was friendly and helpful. The hotel location is pretty good, although you have to walk two long blocks to get to a main street for busses and trams.

Dear Faith K., Thank you for your feedback. We are glad to hear that you found your room spacious and comfortable, and that you enjoyed the lovely view of the Warsaw skyline. We’re also pleased that your dining experience at the Winestone restaurant was enjoyable, and that the bar staff made a positive impression. However, we sincerely apologize for the noise disturbance you experienced during your stay. We understand how important a quiet environment is for a good night’s rest, and we will investigate this issue to ensure that it does not impact future guests. We also appreciate your comments about our location and will continue to work on making it as convenient as possible. Kind regards, MWG Team

Ideal Hotel in Warsaw!

TripAdvisor rating 5.0/5

hbr211 TripAdvisor review

One of the best hotels I've stayed at in Europe.. the staff was so accommodating,the room was spacious, clean, modern, bathroom was spotless..The breakfast was a perfect way to start our day. The location was a pleasant 30 minute walk to the Christmas Market, and a 15 minute walk to the train station. I wasn't sure what to expect from Warsaw, but it was a wonderful, beautiful, experience!....

Dear hbr211, Thank you for sharing such an enthusiastic and positive opinion about your stay at our hotel. We are truly delighted to know that you found our staff accommodating and appreciated the spacious, modern, and spotless room. It is also wonderful to hear that our breakfast added to your experience and that our location contributed to your enjoyable exploration of Warsaw. Your kind words about the city and your visit warm our hearts, and we hope to welcome you back for another memorable stay in the future. Kind regards, MWG Team

nice breakfast, cozy room

Customer review rating 5.0/5

Pr Business - Confirmed reviews ALL

all good, really good service on breakfast

Dear Przemyslaw R., Thank you for your kind review! We’re thrilled to hear that you enjoyed our cozy rooms and nice breakfast. It’s especially wonderful to know that our breakfast service stood out to you. We look forward to welcoming you back for another enjoyable stay! Kind regards, MWG Team

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

My preferred place to stay in Warsaw. One issue: In order to receive an invoice by email, you have to ask 3 times: at check-in, at check-out, and the day after departure by phone.

Dear Piotr J., Thank you for making us your preferred place to stay in Warsaw! We’re delighted to have earned your loyalty. However, we sincerely apologize for the inconvenience regarding the invoice process. This is not the level of efficiency we strive for, and we will review our procedures to ensure a smoother experience in the future. Your feedback is invaluable, and we hope to welcome you back for an even better stay next time. Kind regards, MWG Team

Five Star - Hotel Mercure Warszawa Grand - Offers the best in Hotel accommodation

Customer review rating 5.0/5

Elisabeth B. F. U. Families - Confirmed reviews ALL

While visiting the Christmas markets in Warsaw, we stayed at the Hotel Mercure Warszawa Grand for its location, deluxe accommodations, and affordability. The hotel was beautifully maintained and decorated for the holidays. The breakfast buffet was superb. The walking distance between the hotel, the rail, and Christmas markets was perfect with close proximity to the most delicious food at outstanding Polish restaurants. It was a perfect stay for a perfect visit to Poland. Thank You!

Dear Elisabeth B., Thank you for your glowing review! We’re thrilled to hear that your stay with us contributed to a perfect visit to Poland. It’s wonderful to know you enjoyed our central location, beautifully maintained and festive accommodations, and our superb breakfast buffet. We’re also glad our proximity to the rail and Christmas markets, as well as the delightful Polish restaurants, added to your experience. Your kind words mean so much to us, and we hope to welcome you back for another exceptional stay in the future. Kind regards, MWG Team

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Other web-users rate our hotel

  • 960 reviews 9.3/10 Location
  • 1,210 reviews 8/10 Room
  • 1,075 reviews 9.1/10 Service
  • 28 reviews 8.4/10 WiFi
  • 884 reviews 9.2/10 Breakfast
  • 382 reviews 9/10 Cleanliness
  • 45 reviews 8.7/10 Bar

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