Hotel Mercure Warszawa Grand 4 stars

Best location quality hotel spacious rooms Nice check in check out Only break fast should not be same every day And more choices

Very friendly hotel staff, helps with everything you need with a smile on their faces. Didn't feel like there was language barrier. Hotel is very clean and comfortable and location is very good. Would love to have bit more food choices at breakfast, but still the current offer is great, especially the option to get freshly baked omlette or fried eggs. I would definetly stay here again.

I will be back for sure ! Extremely nice hotel !

Very professional and helpful staff. Well located. In city center but street is not too noisy and crowded.

Everything was completely fine. Nice room prepared for my family. Special thanks to Miss Zuzanna for taking care of everything! I will definetely come back!

My self and my children were very happy with the stay at Mercure Grand. Especially I like to refer to very good service attitude that I felt from the staff. After we have checked in and Called reception because we didn’t felt AC was working , Alexandra came and not like some other places , she was honest and immediately ( after checking ) said there is a problem and offered us to move. She helped us and made the transfer goes fast. Except that we sat twice for dinner at the Bar - Resturant and like it. So as breakfast. We are looking forward to return.

Large Room, Lovely bed, bathroom, Clean, Well equipped.

It was second time I stayed in this hotel. I got pleasant rooms and in general my stay was great. I do recommend! :)

When choosing a Accor hotel and Mercure one expects a general standard. You can see that it was there in the past. Rooms look old. Airco didn’t work. Elevator switch didn’t work. In another room the shower drain smelled. At the reception they overlooked the loyalty Accor membership. I could find the same rate at booking.com for the same room. Wondering what my personal benefit is by booking direct....travelling for work. It seems to have become a tourist hotel. Breakfast was good. Receptionist spoke English. There was a pretty long line when checking in and the front desk is only 2 stations. I booked via the accor website and the next night via the reception. It would be great if Accor would create a profile for its loyalty clients.

The hotel and the breakfast was good., room was clean and quiet. the personal was not helpful, they have issues wrong invoice and after 2 weeks of calling nothing changed. I would never choose again the same hotel in Warsaw.

It's a great hotel, still under the upgrade which is worth to mention. The staff is very friendly. I found my room bigger than usual for that price in Warsaw and- which is also important- far more comfortable. Very strong 4-starts hotel. Also Winestone restaurant worth to mention because of friendly service, good vine and food.

It was our first time visit Warsaw and this hotel. Hotel is amazing make big impresion from outside and inside you can feel high standrads. Check-in was easy and staff very helpful. It was our first anniversay hotel make our stay more special thank you so much specialy for Ernest who look after us. Hotel is allocate in perfect place not that far from old town, or big shoping center zlote tarasy.

I don’t normally leave a negative comment like this but a couple of individuals (ladies) happen to let down the bar in this hotel. This is the bar sutuated to the right of the lobby by the front entrance. Their attitude to customers was rude and disrespectful. One of the ladies serving literally through a plate of food down on my table with clear anger and disdain. Why ? After a long day at work this service was rather shocking, unpleasant, unrelaxing and aggressive. Clearly the bar staff are unhappy about something. Needs to be sorted before the comments on social media go viral. Not good !

we had a wonderful stay in all 4 nights-we made an early check in rooms are cleaned, breakfast was amazing and the service was as well. 150 m from the center of town. certainly we will come back again

A newly renovated Mercure hotel which offers good value. Single room was small, but perfectly forms, with everything the single person would need for a five day stay. Heating and air conditioning work well and mean that one is not either hot or too cold. Staff friendly and very helpful. The attached restaurant "Winestore" has a very good wine list, at reasonable prices. Only ate there once, and that only a cheese plate. Acceptable range of cheeses. I will be returning.