ibis Warszawa Centrum 2 stars

Customer review rating (ALL Rating) 4.7/5 1,930 reviews

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ibis Warszawa Centrum - Image 1
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Al. Solidarnosci 165, 00-876 WARSAW, Poland

Description

Hotel extras

  • Proximity to both metro lines, numerous buses and trams make it a great hub.

  • 194 renovated rooms. In 3 modern ibis styles: SWEET, AGORA and KAI. Get to know them

  • Staff available 24/7 to ensure the highest level of your comfort at all times.

  • Sustainability certificates: - GREEN KEY ( 2025) - BREEAM In-Use ( 2025)

  • Comfortable underground parking. Arriving by van or bus? We offer outdoor parking option!

Our accommodation(s)

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Hotel location

ibis Warszawa Centrum

Al. Solidarnosci 165
00-876 WARSAW
Poland

GPS:52.23772, 20.982719

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Modern interiors filled with music and friendly, professional service make this place a unique one. Sample the legendary iBurgers or experience flavors of exciting seasonal offerings in ibis Kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,930 reviews

Customer review rating 5.0/5

Kalisto V. Couples - Confirmed reviews ALL

Staff services was the best, warm & welcoming

Dear Kalisto, Thank you for sharing your opinion after your stay at the ibis Warszawa Centrum. I am glad that we managed to earn your high rating and I hope that we will be able to host you again in our hotel in the future. Best regards, Julia Biernacka Guest Experience Specialist

Customer review rating 5.0/5

Julian J. Couples - Confirmed reviews ALL

Great location for us as our son lives on the same street. Very comfortable room, lovely staff and a nice bar area

Dear Julian, Thank you for sharing your opinion after your stay at the ibis Warszawa Centrum. I am glad that we managed to earn your high rating and I hope that we will be able to host you again in our hotel in the future. Best regards, Julia Biernacka Guest Experience Specialist

Customer review rating 1.5/5

Catalin A. Business - Confirmed reviews ALL

all good until bedbugs made their appearance!

Dear Catalin, Thank you for bringing this matter to our attention. Guest safety and comfort are extremely important to us, which is why every report of this nature is treated with the utmost seriousness. Upon receiving your notification, the room was immediately taken out of service and blocked from further reservations. In accordance with our standard procedures, a specialized pest control company was arranged to inspect the room and carry out preventive treatment measures. As part of our protocol, any report of a potential issue is followed by a thorough inspection, appropriate preventive actions, and additional verification before the room is returned to service. We would also like to note that our team was not informed of this concern during your stay. Receiving such information while the guest is still on property allows us to respond more quickly, investigate the matter in real time, and provide immediate assistance if necessary. Thank you for sharing your observations. Guest feedback enables us to review situations promptly and ensure that our procedures continue to meet the highest standards. Best regards, Julia Biernacka Guest Experience Specialist

Customer review rating 1.5/5

Viktor P. Business - Confirmed reviews ALL

After last minute hotel cancellation I was rebooked to ibis in the middle of the night. Night manager did the job but I got a treatment of the "idiot foreigner" and after I left reception and made my way to the elevator the receptionist shared details of my story in Polish with the night guard. Maybe they thought I cannot recognize international words in Polish version. Not cool.

Dear Viktor, Thank you for taking the time to share your feedback. We are sorry to learn that your arrival experience left such a negative impression on you. We understand how stressful an unexpected hotel change in the middle of the night can be. We also regret that you did not feel welcomed or respected during check-in. The situation you describe is of particular concern to us. Treating every guest with courtesy, professionalism, and discretion is one of our core values. Our team is regularly praised for their friendly and helpful attitude, so we are surprised by your experience. Nevertheless, we take your comments seriously and will review the matter internally to better understand what occurred. We would also like to reassure you that we will remind all team members of the importance of maintaining respectful communication and protecting guests' privacy at all times, regardless of the circumstances. Thank you for bringing this matter to our attention. Your feedback helps us improve the experience we provide to our guests. Kind regards, Michal Skok

Customer review rating 4.5/5

Tatjana T. Business - Confirmed reviews ALL

Everything was nice. The room is comfortable, the breakfast is good, the staff is helphul.

Dear Tatjana, Thank you for sharing your opinion after your stay at the ibis Warszawa Centrum. I am glad that we managed to earn your high rating and I hope that we will be able to host you again in our hotel in the future. Best regards, Julia Biernacka Guest Experience Specialist

Other web-users rate our hotel

  • 921 reviews 9.1/10 Location
  • 1,092 reviews 7.7/10 Room
  • 1,038 reviews 9.3/10 Service
  • 32 reviews 9.3/10 WiFi
  • 708 reviews 9.5/10 Breakfast
  • 491 reviews 8.4/10 Cleanliness
  • 224 reviews 9.2/10 Vibe
  • 118 reviews 8.1/10 Amenities

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