Sofitel Warsaw Victoria Hotel 5 stars

Sofitel hotel Warsaw is a nice place to be. People are nice, rooms are perfect and the breaksfast is good.

Check-in and check-out was very quick and efficient. Good restaurant. Beautiful swimming pool. Good location

Staff is was nice and helpful. Rooms were clean, however a bit old. It's a pity that pool was available only since 1030pm.

For those who remember this hotel over time it is one of the icons of Warsaw hotel landscape, ex-Victoria hotel. Great place, location, service, design, comfort, despite Covid restrictions the hotel team did their best to feel warm and welcome.

I had a pleasure to spend weekend in Sofitel with my family. It was my first experience with this brand and I have to say I am so surprised. Rooms very clean, breakfast wide offer and very delicious. Service at the reception fantastic!

I would like to say a big thank you for warm welcome of my family. Kids were impressed and myself as well. Fantastic support at the reception. Breakfast delicious and very safe stay

As always, very comfortable stay. Staff very helpful. Shame that the pool only opens at 1pm though.

Always very happy with stay in Victoria warsaw hotel

Very nice stay. But wished that the Bisto’s menu was a little more exciting.

I chose Sofitel after seeing great reviews of its facilities - a swimming pool and a gym, and I was not disappointed. The pool is amazing and I had great time. Also the hotel location is perfect, in the strict city centre.

As a Platinum Member of Le Club Accor I've had the chance to stay at Sofitel Victoria in Warsaw and I've to say: It was a blast! From perfectly unique rooms, up to a high standard of hygene to the great and helpful staff- everything was great. But even that the hotel is a great place to stay in Warsaw with easy access to downtown, old-town and the airport- there was just a small hick-up during this stay: The bar closes at 10PM which is (in my opinion for a hotel this size, this quality) an absolute no-go. Overall, I can really recommend the hotel to everyone.

I am staying at Sofitel Victoria several times a year and during this period of pandemie you are attentive to all sanitary rules. It is important when you are travelling for your job 2 or 3 times per months. I can confirm that I was secure at Sofitel Victoria. Indoor pool (restricted number of guests in the same time) - Lobby bar with enough space between table and plastic menus (to be disinfected after every guests - jelly box in Elevators. In the room some accessories has been deleted like pen - paper note - shoehorn- laundry bag but I presume it is to avoid additionnal risk of contamination (It needs to be explain to the guest at the check in). Important point is the service I asked them for the first time in the past 5 years I am visiting the hotel assistance due to the fact I was sick... during this period it is very stressful. In 1H30 I had a doctor speaking english in my room / the concierge (special thanks to him) sent somebody of the hotel to collect the medecines from the pharmacy / collect my company car on the public parking to put it in the hotels one / organize the room service for breakfast - Diner untill recovering my health / phone me regularly to check if I was ok or if I need something special. I was very pleasantly surprise by the attitude of the Sofitel staff. finally i stayed 6 nights instead of 3 (that I did not plan but it was necessare to recover a good health) but the view on the main place give me opportunity to assist to all dress rehearsal of national festivities.

Sofitel Victoria is the lovely hotel, located in the center of Warsaw. The hotel is nice, big lobby, cozy rooms. But the service must be improved.... I stayed 4 days in July 2020 and each day I asked several time to clean my room. First day they told: our apologies, we will try to clean your room without any notice... On 2nd day was the same story...on 3rd day I came to the room around 18.00 after the meeting and my room was not cleaned yet... Its a 5* hotel , not 3*. Its a basis , even during pandemic situation...

All was perfect

Awesome welcoming by the whole front desk team and Malgorzarta, who welcomed us with free drinks and chocolate :) We felt very welcomed and expected for our come back to Warsaw :) When we come again to your city we will definitely choose the Sofitel as it is the best service we experienced in the city :) See you soon !