Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,649 reviews

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Sofitel Warsaw Victoria - Image 1
Sofitel Warsaw Victoria - Image 2
Sofitel Warsaw Victoria - Image 3
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Krolewska 11, 00-065 WARSAW, Poland

Description

Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Illuminated pool, 24-hour gym, Victoria Wellness with massages and rituals

  • Award-winning La Brasserie Moderne with open kitchen and seasonal menu

  • Delicious buffet breakfasts

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,649 reviews

TripAdvisor Rating  4.6/5  5,149 reviews

Certificate of excellence 2024

Breakfast!

TripAdvisor rating 5.0/5

Richard K TripAdvisor review

Good Location, Varied Breakfast, Comfortable Beds & Spacious Rooms — Skip the Hotel Restaurant

Customer review rating 4.0/5

Hanita Families - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay at Sofitel Warsaw Victoria. We sincerely appreciate both your kind comments and the constructive observations, which help us continuously improve the quality of our services. We are truly pleased to hear that you enjoyed the hotel’s location, our varied and delicious breakfast, as well as the comfort of our beds and rooms. It’s always rewarding to know that these aspects contributed positively to your stay. However, we deeply regret the inconsistencies you experienced at our restaurant. Please accept our sincere apologies for the change in quality in the preparation of your meals. This is certainly not in line with the standards we aim to uphold, and your comments have already been shared with our management team to ensure such lapses do not recur. We are also sorry for the inconvenience caused by the condition of the kettle upon your arrival. While we’re glad our team responded promptly, the initial oversight should not have happened, and we appreciate you bringing it to our attention. Most importantly, we would like to extend our sincerest apologies for the frustration you experienced during check-out. We understand how disappointing it must have been to end your stay with a delay and lack of clear communication. Please rest assured that we are addressing this matter with our team to improve our responsiveness and support during peak times. Once again, thank you for your valuable feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and restore your full confidence in our service. Kind regards, Olga Kiewel Guest Relations Specialist

Well located excellent stay

Customer review rating 5.0/5

Agnieszka C. Families - Confirmed reviews ALL

Dear Mrs. Agnieszka, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay and appreciated our prime location, as well as the quality of our rooms and facilities. At Sofitel Warsaw Victoria, we strive to offer our guests the best experience, and we’re thrilled to know we met your expectations. We hope to welcome you back for another amazing stay soon! Kind regards, Olga Kiewel Guest Relations Specialist

First class hotel near the Saxon Garden and former royal palace

TripAdvisor rating 4.0/5

444arlenep Families - TripAdvisor review

Dear Valued Guest, Thank you for sharing your detailed feedback. We’re delighted to hear that our location near the Saxon Garden and former Royal Palace was ideal for your visit to Warsaw. We're also pleased to know that you appreciated the comfort and design of our hotel, as well as the excellent food at our Brasserie Moderne and the facilities at our swimming pool and sauna area. We’re grateful that Sofitel Warsaw Victoria provided a peaceful and comfortable space for you and your family to unwind after exploring the history of Warsaw. It was a pleasure having you stay with us, and we hope to welcome you back in the future. Kind regards, Olga Kiewel Guest Relations Specialist

Well located

Customer review rating 4.0/5

Philip P. Business - Confirmed reviews ALL

Dear Mr. Philip, Thank you for your kind feedback! We’re thrilled to hear that you found our location convenient and that our friendly staff made your stay enjoyable. At Sofitel Warsaw Victoria, we always strive to provide the best services to ensure our guests have a memorable and comfortable stay. If you have any additional feedback or if there\'s anything else you\'d like to share, please don’t hesitate to contact us via our hotel email. We look forward to welcoming you back soon! Kind regards, Olga Kiewel Guest Relations Specialist

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Other web-users rate our hotel

  • 1,269 reviews 9.5/10 Location
  • 1,462 reviews 8.2/10 Room
  • 1,765 reviews 8.8/10 Service
  • 26 reviews 7.1/10 WiFi
  • 944 reviews 9.3/10 Breakfast
  • 790 reviews 8/10 Comfort
  • 399 reviews 8.1/10 Cleanliness
  • 370 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.