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Sofitel Warsaw Victoria Hotel 5 stars

Customer review rating 4.6/5 6,234 reviews
Sofitel Warsaw Victoria
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Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Quality workout and luxurious relaxation

  • Exquisite wine & dine offer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065
warsaw
poland

Tel: +48226578011

Fax: (+48)22/6578057

Contact email

Check-in from 14h00

Check out up to 12h00

  • AUTOBUS :  175 or 116 UNIWERSYTET BUS STATION

  • METRO :  ONE SWIETOKRZYSKA

  • By plane

    Lotnisko Okecie At 9km / 5.59 miles

  • By train

    WARSZAWA CENTRALNA At 2km / 1.24 miles

GPS :52.240074, 21.013284

Our accommodations

Our hotel has 366 comfortable and elegant rooms across five floors, including 76 Luxury rooms and 33 suites. Rooms feature an LCD TV, luxury MyBed bedding and free high-speed WIFI.

CLASSIC ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27m²

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 27m²

SUPERIOR ROOM, 1 King Size Bed, Higher Floor

  • Max. number of persons: 2
  • Area: From 27m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, Higher Floor

  • Max. number of persons: 2
  • Area: From 27m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Pilsudski Square View

  • Max. number of persons: 2
  • Area: From 27m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Separate Living room

  • Max. number of persons: 2
  • Area: From 40m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PRESTIGE SUITE, 1 King Size Bed, Pilsudski Square View

  • Max. number of persons: 2
  • Area: From 55m²

OPERA SUITE, 1 King Size Bed, Kitchenette

  • Max. number of persons: 2
  • Area: From 83m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

IMPERIAL SUITE, 1 King Size Bed, Sauna and Jacuzzi

  • Max. number of persons: 2
  • Area: From 122m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

CLASSIC JUNIOR SUITE, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 40m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

Classic Junior Suite, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 40m²
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

LA BRASSERIE MODERNE

Type of cuisine: International

A modern interpretation of the traditional French brasserie, our restaurant offers a lavish menu based on the finest seasonal ingredients. The open kitchen means our guests can watch the dishes being prepared right in front of them.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KITCHEN GALLERY

Type of cuisine: International

Start your day at our welcoming restaurant, where you'll feel right at home. We offer a buffet breakfast with a wide selection of Polish and international dishes and Sunday brunch, which families with children can enjoy.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VICTORIA LOUNGE

Photo non contractuelle / Strictly non binding

Our vibrant bar with great views of Pilsudski Square is perfect venue for friendly get-together or business meetings.The bar also offers excellent aperitifs and liqueurs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 796 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Warsaw Victoria

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,234 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,999 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect stay :)

Customer review rating 4.6/5

C. V. Friends - 10/03/2020 Confirmed reviews ALL

Awesome welcoming by the whole front desk team and Malgorzarta, who welcomed us with free drinks and chocolate :) We felt very welcomed and expected for our come back to Warsaw :) When we come again to your city we will definitely choose the Sofitel as it is the best service we experienced in the city :) See you soon !

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Great hotel

Customer review rating 4.6/5

Sara Couples - 10/03/2020 Confirmed reviews ALL

Big hotel with great service. Nice, heated swimming pool in the basement. The gym was a little small, but managed to work out. Great location. Spacious room and clean. The interior in the bathroom a little outdated.

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

well located, very good communication prior to the event/stay, flexibility with last minute changes

Customer review rating 4.6/5

Myriam N. Business - 09/03/2020 Confirmed reviews ALL

Overall the experience was great - the hotel has very nice facilities and venue and the communication prior to the event was excellent as everything we asked for has been provided. We also highly appreciated the flexibility with last minute changes. Points of improvement: - It would have been great on the day of the event to have a person of contact staying with us until everything is ready - we unfortunately had to go twice at the main reception to have some help. - We would have appreciated to have the event room completely set by 8h30 as requested - we were still setting the last things when the first guests arrived and it would have been better to be ready earlier.

Dear Mrs. Nerl, We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Great location, great staff, great stay

Customer review rating 4.6/5

Richard A. Business - 06/03/2020 Confirmed reviews ALL

What a lovely hotel. The location is superb. The team are helpful, professional and made me feel very welcome and valued. The rooms are quiet and very comfortable. The rest9amd bar were great with carefully prepared high quality food and drinks. I will definitely be back to stay for leisure rather than on business so I can experience more of this great hotel, especially the leisure facilities and explore more of the city.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Thank you for the accomodation

Customer review rating 4.6/5

George M. Couples - 05/03/2020 Confirmed reviews ALL

The staff was polite and very friendly. Very good breakfast but sometimes i see small flies near the foods. The rooms was very clean and big. The room clean service was very good and make us feel happy, every time to help us. Only one thing need to note: In the bath, the paper for the hands was empty for the two of four nights of our accommodation.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

good service

Customer review rating 4.6/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

upgrade without question

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Wonderful

Customer review rating 4.6/5

#519 Business - 04/03/2020 Confirmed reviews ALL

The hotel from the outside is not pretty, but I have to say inside it is very well designed and the layout and colours and materials are nice. I would like to see more environmentally sustainable practices. For example the food and drinks you offer should all be bio-organic, fair trade. I would also like to have NHK World included in your TV program. The small flush on the toilet (room 519) was getting stuck. The technician told me to just press the button multiple times, "no problem". I am sorry but that is not the solution, the flush should function flawlessly, so it needs to be replaced.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Excellent hotel close to historical city centre

TripAdvisor rating 4.5/5

JurgenVD 02/03/2020 TripAdvisor review

We went here with our family after a business stay I did a few years ago. This is a luxury hotel in which we booked a superior suite with view on the Pilsudski square. The room was located on the 7th floor (top floor). Acustic insulation was very good. A newspaper was waiting for us every morning. In the basement there is a nice swimming pool. The breakfast is very rich with fresh fruits, juices, eggs, pancakes and waffles. Moreover you get what you pay for : excellent service and friendly staff!

Dear Guest, On behalf of the Sofitel Warsaw Victoria team, thank you for taking the time to share your experience with the TripAdvisor community. I am delighted to hear that you have had a wonderful time while staying with us at the Sofitel Warsaw Victoria. It is always a pleasure to hear heartwarming feedbacks like yours. I am truly glad that you have enjoyed the comfort of your spacious room and that you were pleased with the wide range of breakfast offering. We strongly believe that, breakfast being the most important meal of the day; it is primordial to provide our Guests with a diverse and healthy assortment for breakfast, adapted for all types of food preferences and intolerances. As you pointed out, the ideal location of the hotel is indeed very convenient to explore the city within a walking distance, and I am delighted that you have appreciated this proximity. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Great stay

Customer review rating 4.6/5

Dave M. Couples - 29/02/2020 Confirmed reviews ALL

Stayed for a city break, rooms where comfortable, breakfast great and location was good

Dear Mr. m., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist
Customer review rating 4.6/5

Anonymous Friends - 29/02/2020 Confirmed reviews ALL

Every thing is perfect just its expensive

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

good stay

Customer review rating 4.6/5

F. A. Families - 29/02/2020 Confirmed reviews ALL

good stay

Dear Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Avarage

Customer review rating 4.6/5

Piotrek Couples - 28/02/2020 Confirmed reviews ALL

1. Give me different room. 2.Tv channels joke 3. No moore sofitel. Next time I take Novotel or Sheraton

Dear Mr. A., I am grateful that you have taken the time to share your thoughts on your recent stay with us at the Sofitel Warsaw Victoria. On behalf of the entire Sofitel team, I apologize for any inconvenience you have experienced during your stay. I am truly sorry to hear that your first impression of the hotel was so negatively affected by your dislike in our television channels and the standards of upgraded superior room. Moreover, I am very sorry to hear that the conditions in which you found your room have not been to the high standards of the service we are dedicated to offer to each and every Guest. Please be assured that your feedback has been passed on to our staff, as we are determined to continuously improve the quality of our service and desire to offer a truly memorable and wonderful stay for our Guests. I truly hope that the overall satisfaction of your stay remains a positive one, and that we will soon have another chance to regain your trust and contentment by providing you a high quality service that represents the standards of Sofitel. Yours sincerely, Małgorzata Badełek Guest Relations Manager

Perfect in all way

Customer review rating 4.6/5

Katrín B. Friends - 25/02/2020 Confirmed reviews ALL

The Hotel is very well located, you can walk to the old town and to the shopping malls. The staff was lovely and very helpful in booking us to restaurants and reccomending clubs to go to. The bed was very confortable and we just loved going to sleep. I would reccomend this hotel to everyone that is going to Warsaw. There are lot´s of good restaurants in the area and if you are into mexican food I would reccomend Dos Tacos that is in 5 min walking distance - we loved it.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Nice rooms. Nice pool

Customer review rating 4.6/5

P. Couples - 24/02/2020 Confirmed reviews ALL

Great rooms. Great pool. Terible drinks in bar. Tried to charge me for breakfast?

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Majerowicz Guest Relations Specialist

Warsaw weekend

Customer review rating 4.6/5

Keith Couples - 19/02/2020 Confirmed reviews ALL

Excellent service from start to finish at the hotel, loved the pool too :-)

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Nice room with view, good breakfast, excellent staff

Customer review rating 4.6/5

Stephan H. Business - 19/02/2020 Confirmed reviews ALL

I've stayed at the Sofitel many times already for business and I always enjoy my stay at this hotel. The hotel staff takes good care of their elite members and check-in/out is quick. Breakfast is excellent. Location very good.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

wonderful stay

Customer review rating 4.6/5

Alexandra Couples - 19/02/2020 Confirmed reviews ALL

so easy to check in online and smooth process at reception, we were upgraded to a luxury room which was just that. room was large, great bathroom with toiletries replenished every day. turn down service with camomile tea by bedside ready to be made. free bottles of water replenished frequently, most comfortable hotel bed I have ever slept in. only downside for us was restaurant, menu had a few strange choices so we opted for chateaubriand requested medium, it arrived rare, in fairness we did not complain or ask for it to be replaced, think we were too shocked by frozen chips! we travel to Poland 3/4 times a year and always impressed by freshly cooked food, this was probably wort meal we have ever had in country.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Strategically located near Warsaw old town and good hotel

Customer review rating 4.6/5

Asrul Families - 19/02/2020 Confirmed reviews ALL

The hotel service is very friendly and more attention given

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. Please rest assured that all of your concerns were passed on to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable than the previous one.. Sincerely, Małgorzata Badelek Guest Relations Manager

perfect location, very good breakfast, amazing massage

Customer review rating 4.6/5

Vera G. Solo - 19/02/2020 Confirmed reviews ALL

Apart from my experience upon arrival at the reception (the lady seemed to be confused), everything was perfect.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Małgorzata Badełek Guest Relations Manager

Magnificent

TripAdvisor rating 4.5/5

Trip562602 Business - 16/02/2020 TripAdvisor review

Our stay at this wonderful hotel and conference center worked very well for us, and we are looking forward in continuing our strong collaboration on a magnificent stays in Warsaw. Thank you to the whole team. It was highly appreciated all the attention you gave us and our guests.

Dear Guest, Thank you very much for taking the time to reflect on your stay and evaluate the satisfaction of your experience at the Sofitel Warsaw Victoria. I am very pleased to hear that you have enjoyed the wonderful location of our hotel, one of the greatest advantages we offer, being of a convenient proximity to facilitate discovering the city within walking distance. It is a pleasure to learn that our professional staff has treated you with the best care, and on behalf of the Sofitel Warsaw Victoria team I wish to thank you for pointing out the very pleasant and smooth service that you were provided. Thank you once again for sharing your valuable thoughts, and we hope to welcome you again soon for another Magnifique experience. Yours sincerely, Małgorzata Badełek Guest Relations Manager
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