Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.6/5 2,500 reviews

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Description

Hotel extras

  • 18 conference rooms with a Ballroom that can accommodate up to 1,000 people

  • An illuminated pool, 24-hour gym, and Victoria Wellness with massages and treatments

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Excellent breakfast buffet

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,500 reviews

TripAdvisor Rating  4.6/5  5,268 reviews

Certificate of excellence 2025

10/10 would recommend

TripAdvisor rating 5.0/5

Curious22850638856 TripAdvisor review

It was a beautiful hotel, everything was accessible and clean and very comfy rooms! The pillows were amazing! The breakfast had multiple options and the staff was friendly and kind! Would recommend to anyone coming to Warsaw!

Customer review rating 5.0/5

Caroline B. Friends - Confirmed reviews ALL

Perfect weekend destination. Perfect location, superior rooms were lovely and well appointed… loved the pool and sauna.

Dear Ms. Caroline, Thank you so much for your wonderful review and for rating your stay a perfect 10. We’re delighted to hear that you enjoyed our central location, the comfort of our Superior rooms, and especially the pool and sauna. Your kind words about our team truly mean a lot to us and will be shared with them with pride. We’re thrilled Sofitel Warsaw Victoria was the perfect choice for your weekend getaway, and we very much look forward to welcoming you back for another relaxing stay in the near future. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 4.0/5

Raoul T. Business - Confirmed reviews ALL

Very well located, staff very nice and pleasant. However, I would expect more from a 5-star hotel mainly on the breakfast, missing samples in the bath room, and electric supply making a lot of noise during the night

Dear Mr. T., Thank you very much for taking the time to share your feedback following your stay at Sofitel Warsaw Victoria. We are pleased to learn that you appreciated our central location as well as the friendliness and professionalism of our team. At the same time, please accept our sincere apologies for not fully meeting your expectations. We regret to hear about your disappointment regarding the breakfast experience, the missing bathroom amenities, as well as the disturbance caused by the electrical supply noise during the night. This is certainly not the level of comfort and quality we strive to provide in a five-star hotel. Your comments have been shared with the relevant departments, as they are extremely valuable in helping us improve our services and facilities. We truly hope to have the opportunity to welcome you back in the future and restore your confidence in the high standards of Sofitel Warsaw Victoria. Kind regards, Inga Górna Guest Relations Specialist

Perfect location, amenities service for our weekend

TripAdvisor rating 5.0/5

pf1sh TripAdvisor review

We booked via BA holidays superior twin and king. Lovely well appointed rooms. Able to manage the room temperature too. Helpful staff and great location. Lovely pool and sauna. Perfect hotel for our weekend adventure to Warsaw. Great location being only 15 min walk to old town centre and royal castle and 15 cab from WAW airport. FYI use Bolt app to get around Warsaw - really cheap and convenient… unless you can navigate the metro.

Customer review rating 4.5/5

Anna A. Friends - Confirmed reviews ALL

It was super. Just the pool was not working

Dear Ms. A., Thank you very much for sharing your kind feedback regarding your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that you enjoyed your transfer stay and that your overall experience met your expectations. At the time of your visit, the swimming pool was temporarily unavailable due to carefully planned enhancement works. These improvements were undertaken as part of our ongoing commitment to elevate the guest experience and to perfect every detail of your stay. We continuously strive to evolve with our guests’ comfort, well-being, and enjoyment at heart. We sincerely appreciate your understanding and hope to have the pleasure of welcoming you back soon, so that you may fully enjoy our enhanced facilities. Kind regards, Olga Kiewel Guest Relations Specialist

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Other web-users rate our hotel

  • 1,331 reviews 9.5/10 Location
  • 1,508 reviews 8/10 Room
  • 1,861 reviews 8.8/10 Service
  • 23 reviews 7.5/10 WiFi
  • 972 reviews 9.3/10 Breakfast
  • 761 reviews 9/10 Food
  • 600 reviews 8.6/10 Vibe
  • 467 reviews 8.3/10 Cleanliness

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