ibis Warszawa Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.5/5 3,103 reviews

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Description

Hotel extras

  • Location in the center

  • Tourist attractions nearby

  • Premium rooms after renovation

  • Underground parking

  • Tram and bus stop next to the hotel

Our accommodation(s)

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Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Poland

GPS:52.253738, 20.998718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Pawel Piotrowski will make sure that everyone finds something for themselves on the menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,103 reviews

TripAdvisor Rating  4.0/5  2,181 reviews

10

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We like the hotel bet much.

Dear VIESOJO Thank you for the great scoring for our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Lovely hotel!

Customer review rating 4.0/5

Maya Couples - Confirmed reviews ALL

The room was well sized and nice, the balcony was incredible given the sunny weather! I also received birthday balloons in the room which was so special! Location from the old town is good, just a short walk. We will definitely be back when we next visit Warsaw! Our only issue was with the bathroom flooding every time the shower was used and the bathroom smelled like urine so perhaps needs a deeper clean in between guests?

Dear Maya Thank you for taking the time to share your feedback. The issue of the smell in the bathroom presented by you was immediately forwarded to the floor service department for elimination. We are sorry for inconveniences. We hope you will visit us in the future. Sincerely, Hotel IBIS Team

Good Hotel , but there were several minuses

Customer review rating 4.5/5

Alona Families - Confirmed reviews ALL

Everything was good, nice cozy room , good service, tasty food, but there were also 2 minuses : 1) We received only 1 towel per person and 1 common towel for feet . No more towels for hair and for hands. 2) The dishes in the restaurant were sometimes not very clean.

Dear Alona Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel. Sincerely, Hotel IBIS Team

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The smallest room on the floor. Uncomfortable, noisy. I also wanted to spend some time having dinner and some beer in the hotel restaurant. However, there came people from country X, playing guitar loudly and singing nationalist songs! I had to leave which is oposite to what I expect from a hotel.

Dear MILOS Thank you for taking the time to tell us about your experience at the ibis Warszawa Old Town. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel IBIS Team

Comfortable hotel with a delicious restaurant

Customer review rating 4.0/5

Anna J. Business - Confirmed reviews ALL

The hotel was easy to find and well-accessible by public transport. We enjoyed the breakfasts very much as well as the restaurant and the bar. The cleaning standard is very high. I had some minor issues with my room key - had to re-activate it twice at the reception during my 3-night stay so that was a small inconvenience. The bed could be a bit more comfortable. But generally we enjoyed our stay and we appreciate all the hotel's sustainability efforts.

Dear Anna Thank you for the positive review of our hotel! We are sorry for inconveniences regarding key to room. We hope to see you again in the future. Sincerely, Hotel IBIS Team

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Other web-users rate our hotel

  • 1,716 reviews 8.6/10 Location
  • 1,830 reviews 6.7/10 Room
  • 1,521 reviews 9.2/10 Service
  • 51 reviews 7.6/10 WiFi
  • 1,395 reviews 9.1/10 Breakfast
  • 720 reviews 8.5/10 Cleanliness

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