ibis Warszawa Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.6/5 2,751 reviews

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Description

Hotel extras

  • Location in the center

  • Tourist attractions nearby

  • Premium rooms after renovation

  • Underground parking

  • Tram and bus stop next to the hotel

Our accommodation(s)

Book this hotel
Room 1

The best choice for guests who appreciate modern design. The latest concept of ibis rooms is a functional interior with additional equipment such as tea/coffee making facilities. Choose premium comfort.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View

The best choice for guests who appreciate modern design. The latest concept of ibis rooms is a functional interior with additional equipment such as tea/coffee making facilities. Choose premium comfort.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Excellent choice for families who value comfort. In addition to large Sweet Bed, there is comfortable extra bed for 1 or 2 kids. Perfect place to rest after a day of sightseeing. You can bring your pet.

  • Views:

    City View

Max. number of persons
4
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Perfect choice for people who enjoy space. The room has a spacious balcony on the top floor with views of the Mother Sybiraczki Square. It offers tea/coffee making facilities and a comfortable sofa.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

KAI Premium Room with 1 Double Bed

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

KAI Premium Room with 2 Single Beds

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Poland

GPS:52.253738, 20.998718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 333 rooms
  • 5 rooms for people with reduced mobility
  • 333 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Express
  • Children

Business

6 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.9 m / 9.51 ft
  • Parking pricing: 17.19 € 75 PLN Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

IBIS KITCHEN

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Pawel Piotrowski will make sure that everyone finds something for themselves on the menu.

Cooking style
International
Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Light menu
  • Vegetarian menu

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Pawel Piotrowski will make sure that everyone finds something for themselves on the menu.

You will find music, tasty burgers here so that you can relax with your favourite drink. If there is any sports event going on, you won't miss out on it!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,751 reviews

Customer review rating 3.5/5

Mary J. V. L. Friends - Confirmed reviews ALL

Dear Mary Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the future. Sincerely, Hotel IBIS Team

Customer review rating 4.5/5

Risto U. Families - Confirmed reviews ALL

Dear Risto Thank you for your positive feedback regarding our pricing, quality, and location. We appreciate your comments about the underground parking space. We hope you will visit us in the future. Kind regards Hotel IBIS Team

Customer review rating 5.0/5

Edith B. Couples - Confirmed reviews ALL

Dear Edith Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the newly renovated room, breakfast, and our convenient location. We look forward to welcoming you back in the future. Hotel IBIS Team

Customer review rating 3.0/5

Karl H. Couples - Confirmed reviews ALL

Dear Karl H., Thank you for your feedback. We are currently working on improving our internet service. Please note that the room you stayed in is part of an area that is scheduled for renovation later this year. As part of the refurbishment, additional power outlets will be installed for greater guest comfort. Regarding the cooler, mini coolers are available to borrow from the reception, subject to availability. We appreciate your comments and hope to have the opportunity to welcome you back and provide an even better experience in the future. Kind regards Hotel IBIS Team

Customer review rating 4.5/5

Marta K. Solo - Confirmed reviews ALL

Dear Marta Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our location and found your room comfortable. We appreciate your note about sound, as we continuously strive to enhance our guests' experience. We hope to see you soon in our hotel. Hotel IBIS Team

Dear Mary Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the future. Sincerely, Hotel IBIS Team

Customer review rating 4.5/5

Risto U. Families - Confirmed reviews ALL

Everything was fine. Only underground parking space was very tight.

Dear Risto Thank you for your positive feedback regarding our pricing, quality, and location. We appreciate your comments about the underground parking space. We hope you will visit us in the future. Kind regards Hotel IBIS Team

Customer review rating 5.0/5

Edith B. Couples - Confirmed reviews ALL

I really enjoyed staying at this hotel! The room was newly renovated, the breakfast was really good and it was close to the old town! Also, public transport was walking distance from it! I would definitely stay here again!

Dear Edith Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the newly renovated room, breakfast, and our convenient location. We look forward to welcoming you back in the future. Hotel IBIS Team

Customer review rating 3.0/5

Karl H. Couples - Confirmed reviews ALL

Slow internet, needed more power outlet and small cooler.

Dear Karl H., Thank you for your feedback. We are currently working on improving our internet service. Please note that the room you stayed in is part of an area that is scheduled for renovation later this year. As part of the refurbishment, additional power outlets will be installed for greater guest comfort. Regarding the cooler, mini coolers are available to borrow from the reception, subject to availability. We appreciate your comments and hope to have the opportunity to welcome you back and provide an even better experience in the future. Kind regards Hotel IBIS Team

Customer review rating 4.5/5

Marta K. Solo - Confirmed reviews ALL

Great location and a comfortable room. Only note I’d have is that sometimes you can hear the other guests either in the corridor or other rooms, but I didn’t have any trouble falling asleep.

Dear Marta Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our location and found your room comfortable. We appreciate your note about sound, as we continuously strive to enhance our guests' experience. We hope to see you soon in our hotel. Hotel IBIS Team

Customer review rating 4.0/5

Andy B. Couples - Confirmed reviews ALL

The hotel is well located to visit attractions with a tram stop right outside. Only 15 minutes walk to the old town passing many attractions on the way. Rooms a little basic in decor but comfortable. Car park not easy to find and relatively expensive at £15 per day. Breakfast good as is the bar for a quick night cap.

Dear Andy Thank you for your feedback. We are delighted that you enjoyed our location, breakfast, and bar. We also appreciate your comments regarding the room decor and parking facilities, which have been noted. We hope to welcome you again in the future. Kind regards, Hotel IBIS Team

Customer review rating 4.5/5

Anqi Z. Business - Confirmed reviews ALL

The single room I had was very nice with all equipment I need. It is very close to our office so that was convenient. The breakfast is simple but has all the things I need (pancake yay!). The staff team is all very friendly and quick to respond on request. The only thing bothered me a little is I was assigned a room facing the main street and there are police / ambulance sirens every early morning but it's quite unforeseeable and inevitable. Overall, very nice stay and will stay with ibis again if traveling to Warsaw again.

Dear Anqi Thank you for sharing your positive experience with us. We are delighted to hear that you found your room well-equipped and comfortable, and that our staff's friendly service met your expectations. It is also wonderful to know that you enjoyed our breakfast offerings. We appreciate your understanding regarding the noise from the street, which can indeed be unpredictable. While we strive to provide a peaceful environment, certain external factors are beyond our control. Your feedback is valuable as it helps us to continuously improve our services. We look forward to welcoming you back to ibis Warszawa Stare Miasto in the future. Hotel IBIS Team

Customer review rating 4.0/5

Adelina F. S. Couples - Confirmed reviews ALL

Satisfactory

Dear Adelina Thank you for your kind feedback. We are pleased to hear that you found our hotel comfortable and clean, and that you enjoyed the breakfast and our convenient location. Your satisfaction is our priority. Hotel IBIS Team

Customer review rating 3.0/5

Laura G. Business - Confirmed reviews ALL

WIFI didn't work properly. Not enough fruit for breakfast. Not enough plugs. Well connected to the centre/old town (walking distance)

Dear Laura Thank you for sharing your feedback. We apologize for the inconvenience caused by the Wi-Fi and the limited number of power outlets. The room occupied by you is scheduled for renovation, and as part of the refurbishment, the number of power outlets will be increased to provide greater convenience for our guests. We will also pass your comments regarding the Wi-Fi and breakfast selection to the relevant teams. We are pleased to hear that you appreciated our location. Thank you for your review. We hope you will visit us in the future. Kind regards Hotel IBIS Team

Customer review rating 1.5/5

Jordan A. Business - Confirmed reviews ALL

Although the location of the hotel was what I needed and the amenities were good, the construction noise was outrageously disruptive. Beginning at 7am every day (including Saturday) there was drilling, hammering, dropping of materials on the floor directly above the bed. When I raised the question about timing of works with staff they immediately defended themselves by saying I had agreed to this as it was on the website when I booked. I stayed at the hotel for a week for work, and was unable to work in my room due to the disturbance of the building works. Staff promised there would be no works on Saturday however the construction noise commenced at 7am on Saturday like every other day. This negative experience deprived me of sleep, of a comfortable place to work, and of a positive experience with Accor. I was very disappointed and would warn anyone not to stay at this hotel unless you are guaranteed a lower floor room or that the building works have finished.

Dear Mr. A. Thank you for sharing your feedback. We sincerely apologize for the disruption caused by the construction works during your stay. The renovation is being carried out by an external contractor, and according to the agreed schedule, loud works should not start before 10:00 AM. We will share your comments with them. Whenever we are informed about excessive noise, we try to react immediately and contact the construction team. I was unable to verify whether this issue was reported to our reception team during your stay. Had we been aware of it, we would have certainly tried to offer a room change, although occupancy was very high at the time. Most importantly, we would not like you to leave with the impression that we do not care about our guests. As a gesture of our sincere apologies, we would like to offer 1,000 ALL reward points, which will be credited to your loyalty account. We truly hope to have the opportunity to welcome you back and provide you with a much more enjoyable experience in the future. Kind regards, Hotel Management

Customer review rating 4.5/5

Bella A. D. L. R. Couples - Confirmed reviews ALL

Helpful staff, clean, comfortable, walkable

Dear Bella Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff helpful and enjoyed the comfort and cleanliness of our hotel. We appreciate your feedback and hope to welcome you back soon. Hotel IBIS Team

Customer review rating 5.0/5

Dening G. Solo - Confirmed reviews ALL

hotel is very good and location is very convenient for going to old city and train station or airport. The staff are friendly and professional. The breakfast is rich and delicious. The room of the hotel is quiet and clean. House keeping is very good and often.

Dear Dening Thank you for taking the time to share your positive experience at ibis Warszawa Stare Miasto. We are delighted to hear that you found our location convenient and appreciated the friendliness and professionalism of our staff. It is wonderful to know that you enjoyed our breakfast offerings and found your room to be clean and quiet. We take great pride in our housekeeping services, and your acknowledgment of their efforts is greatly appreciated. We look forward to welcoming you back in the future. Hotel IBIS Team

Customer review rating 3.0/5

Chester K. Couples - Confirmed reviews ALL

Bad. Everything felt small, cheap, tiny, minimalist, the bare minimum. No luggage space, no chair with back to sit in only the bed, no space on sink, disconcerting moon scape on ceiling, 6 of the cheapest hangers, only two bath towels- no hand towels or washcloths. Good. Electrical layout, USB outlets, lights, switches. Place was clean. Beds mostly comfortable.

Dear Chester Thank you for your feedback. Our ibis hotels follow established brand standards and the approved interior design concept, including the room layout and furnishings. We also offer different room types with alternative layouts and decor. Our standard provides one bath towel per person; additional towels can be requested at reception at any time. We are glad you appreciated the cleanliness, electrical and USB outlets, lighting, and comfortable beds. Yours sincerely Hotel IBIS Team

Customer review rating 4.5/5

Johanna N. Couples - Confirmed reviews ALL

The hotel was easily reachable by public transportation. Friendly staff and nice breakfast area, dinner in the restaurant was surprisingly good. Room was very peaceful, although a little outdated. Next time they are renovated, it would be a good idea to insert some electricity sockets next to the beds. All in all, a very enjoyable stay.

Dear Johanna Thank you for sharing your positive experience at our hotel. We are pleased to hear that our location, friendly staff, and breakfast area met your expectations. Your feedback regarding the room's condition and the suggestion is appreciated, as it helps us consider enhancements for future renovations. We look forward to welcoming you back for another enjoyable stay. Hotel IBIS Team

Customer review rating 4.5/5

Michelle T. Friends - Confirmed reviews ALL

Lovely hotel, clean and comfortable. Good location. Friendly staff.

Dear Michelle Thank you for your kind words regarding our location, cleanliness, and the comfort of our hotel. We are also pleased to hear that you found our staff friendly. Your positive feedback is greatly appreciated, and we hope to welcome you back soon. Hotel IBIS Team

Customer review rating 4.0/5

Janice C. Friends - Confirmed reviews ALL

No complaints except the hairdryer, they are awfully inefficient and should be replaced.

Dear Janice, Thank you for your feedback regarding your recent stay. We are pleased to hear that your stay was satisfactory. Your comments about the hairdryers have been duly noted, and we appreciate your suggestion for improvement. We would also like to let you know that the hairdryers will be replaced in the near future, as the 6th floor is scheduled for renovation later this year. Thank you again for your valuable feedback. Kind regards Hotel IBIS Team

Customer review rating 5.0/5

Marie H. Solo - Confirmed reviews ALL

Very pleasant helpful staff, comfortable clean room, everything worked (wifi, shower, tv etc).

Dear Marie Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our staff helpful and your accommodations comfortable and clean. Your feedback motivates us to continue providing excellent service. We hope to see you again in our hotel. Best regards, Hotel IBIS Team

Customer review rating 5.0/5

Keith K. R. S. Couples - Confirmed reviews ALL

Great staff, fabulous breakfast.

Dear Keith Thank you for your kind words regarding our location, staff, and breakfast offerings. We are pleased to know that you enjoyed your stay with us and appreciate your feedback, which motivates our team to continue delivering exceptional service. We hope you will visit us again. Best regards, Hotel IBIS Team

Customer review rating 4.5/5

Marcos F. M. Business - Confirmed reviews ALL

Did not stay much, but the time I was there was correct and nice. Thanks.

Dear Marcos Thank you for your positive feedback. We are pleased to hear that your stay, although brief, met your expectations. It is our aim to provide a pleasant experience for all our guests. Best regards, Hotel IBIS Team

Customer review rating 4.5/5

Patrick B. Business - Confirmed reviews ALL

Great location close to museums and in a leafy district. Old town and centre a short walk or tram ride away. Really comfortable and smart rooms with great service and a stylish lobby space on the ground floor

Dear Patrick Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and enjoyed the location and attentive service. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Hotel IBIS Team

Other web-users rate our hotel

  • 1,651 reviews 8.8/10 Location
  • 1,649 reviews 6.8/10 Room
  • 1,329 reviews 9.2/10 Service
  • 43 reviews 6.8/10 WiFi
  • 1,150 reviews 9.1/10 Breakfast
  • 699 reviews 8.9/10 Food
  • 626 reviews 8.7/10 Cleanliness
  • 323 reviews 6.6/10 Value

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