ibis Warszawa Stare Miasto (Old Town) Hotel 3 stars

Customer review rating 4.2/5 5,095 reviews

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ibis Warszawa Stare Miasto (Old Town)
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Room 1

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Hotel extras

  • Central location

  • Close to public transport

  • 24-hour bar

  • Restaurant open 7 days a week

  • Meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209
warsaw
poland

Tel: +48223101000

Fax: (+48)22/3101010

Check-in from 12h00

Check out up to 12h00

  • Buses from the Old Town :  116,122,195, MURANOWSKA

  • Buses from the city centre :  174,127 MURANOWSKA

  • Tramway from city centre :  18,35,36 MURANOWSKA

  • By plane

    MODLIN AIRPORT At 35km / 21.75 miles

  • By plane

    WARSAW INTL AIRPORT At 12km / 7.46 miles

  • By train

    VARSOVIE WARSZAWA At 0.1km / 0.06 miles

  • By train

    WARSZAWA CENTRALNA At 3.5km / 2.17 miles

  • By train

    WARSZAWA GDANSKA At 0.5km / 0.31 miles

GPS :52.253738, 20.998718

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Premium room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Premium Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Standard room with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Family room with a double bed and an extra bed

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with balcony, double bed and a sofa

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Lunch

14:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lounge-Bar

Non contractual photo

Relaxation is on the menu. Something to eat, something to drink... Try one of our meals and reenergize for work and free-time activities. The bar is open between 4 p.m. and 10:00 p.m.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 105

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,095 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,110 reviews

Great price, good transport system

Customer review rating 4.2/5

Robert C. Couples - 30/09/2020 Confirmed reviews ALL

Location was fine. About one kilometre into the old town. Tram and bus outside so can access all of Warsaw quickly. We used Lime scooter mostly to buzz around. Hotel ok. No problems at all. Breakfast expensive the reason we didn't get it.

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel IBIS Team

Great location, friendly staff

Customer review rating 4.2/5

Charlotte Couples - 08/09/2020 Confirmed reviews ALL

Our stay was very comfortable and it was a great base for exploring the city. The staff were very friendly and helpful, and made the necessary adjustments to maintain social distancing.

Dear Madam , We very much appreciate your positive comments regarding your stay at the ibis Warszawa Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel IBIS Team

Beware car park charges

Customer review rating 4.2/5

Gordon Couples - 06/09/2020 Confirmed reviews ALL

on arrival parking for reception was blocked with tradesmen vans and very confusing. I had booked in online so key collection etc was good was told I had payed in full online i asked about parking and was given instructions to use the underground parking at no time was told about charges .we were surprised at check out that payment was required . On checking on our return home I did find notice of charges but they are not very obvious and should be available to pay when online booking luckily I had funds available. Overall good hotel . Online booking system ok but must include All charges so no nasty surprises at check out

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope you will vist us in the near future. Sincerely, Hotel IBIS Team

All good

Customer review rating 4.2/5

Anonymous Friends - 04/08/2020 Confirmed reviews ALL

Easy weekend

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The team of Warsaw Old Town

Good location

Customer review rating 4.2/5

Rt Couples - 12/03/2020 Confirmed reviews ALL

Third time stay. Great location, super breakfast and reasonable price

Lack of cooperation

Customer review rating 4.2/5

Steve Business - 08/03/2020 Confirmed reviews ALL

I booked the room for my wife who was supposed to attend a conference in Warsaw. The conference was cancelled due to coronavirus panic, so I had to cancel the room as it was no longer needed. I had no right to a refund (this was the option I chose on booking.com), but I did request some kind of discount since the cancellation was for reasons beyond my control. No discount was offered at all. So I paid 100%. Ok, so I then requested that the amount I paid be used for myself or my wife to stay at Ibis Warsaw on another date. I did not even receive a reply to this request, but continually get emails asking me if my stay was fantastic. No, it wasn't. My wife didn't stay at the hotel.

Well located

Customer review rating 4.2/5

Jj Business - 21/02/2020 Confirmed reviews ALL

Standard stay, clean room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel IBIS Team

Helpful staff, clean hotel and well designed public spaces

TripAdvisor rating 4.0/5

norfolk2020 Business - 30/01/2020 TripAdvisor review

I felt the staff were friendly, the breakfast was excellent and the environment was comfortable. I didn't like the new room, a table and chair is something I want, but after some initial concern Ibis were switching to these, I'm pleased to since discover some Ibis hotels are refusing to take part with this awful new room design. However, the hotel is well located and it's one of the best Ibis breakfasts that I've had.

Dear Guest Thank you for the positive review of our hotel! We are glad that you enjoyed our brekfasts and staff. We hope to see you again very soon. Sincerely, Hotel IBIS Team

Great stay

Customer review rating 4.2/5

Anna Solo - 27/01/2020 Confirmed reviews ALL

Everything was fine! Thank you! AB

Dear Anna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Good location

Customer review rating 4.2/5

Sj Couples - 23/01/2020 Confirmed reviews ALL

The location is only 10 mins walk to the old town. The hotel is really clean with a decent size bar area and restaurant. The restaurant has a TV showing footy and films. Checkin and Check out was easy. The room was a good size with a clean bathroom. The bed was very comfy and the central heating was good. Highly recommended.

Dear SANTOSH J., We very much appreciate your great comments regarding your stay at the ibis Warszawa Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel IBIS Team

Easy check in and check out

Customer review rating 4.2/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

All fine. Had to change rooms due to a strange smell in the bathroom, but otherwise ok. There could be more options for vegans/vegetarians.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto -Old Town. It is always a pleasure to receive positive feedback. We will share your comments with our team. . Sincerely, Hotel IBIS Team

Great Location in Warsaw

Customer review rating 4.2/5

Camilla B. Families - 23/12/2019 Confirmed reviews ALL

Nice hotel. The inly negative point is the construction in the floor above my room. What up 8:30 in the morning with a lot of sounds

Just ok

Customer review rating 4.2/5

Anonymous Couples - 16/12/2019 Confirmed reviews ALL

Shower drain was clogged, the wallpaper was a bit used and the floor panels showed some degradation. Very good breakfast

Dear STEFAN P., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto. Thank you for positive feedback regarding breakfast. We are sorry that your bathroom didn't meet your expactiation. We will check immidiately shower drain. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Hotel Managment

Perfect hotel stay during business trip

TripAdvisor rating 4.0/5

elviraa460 Business - 11/12/2019 TripAdvisor review

This hotel had everything needed for the great stay: professional staff, good quality of accomodation and services as well as very good location. I would recommend this hotel to anyone who wish to stay for a short or long period of time in Warsaw!

I satisfied with Ibis hotel and its services, this was my second experience staying at Ibis, first one was in Kiev

Customer review rating 4.2/5

Elvira Business - 10/12/2019 Confirmed reviews ALL

The staff is very professional, comfortable bright rooms and great cleaning services, food is very tasty and good variety

Basic, clean accommodation.

Customer review rating 4.2/5

Trish Families - 10/12/2019 Confirmed reviews ALL

Bedroom very basic but clean. The corridor and room for room 8 smelled strongly of cigarettes. We needed more drawer space. We were overlooked by the Conference room so had to keep our curtains closed. We had to keep going to reception because the key card didn’t work.

Dear PATRICIA A., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that yor opinion will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

Very nice place near Old Town

Customer review rating 4.2/5

Svetlana Business - 03/12/2019 Confirmed reviews ALL

Very positive

Dissappointed

Customer review rating 4.2/5

Mark Couples - 03/12/2019 Confirmed reviews ALL

Junior suite was made up with the soda as a 3rd bed even though the booking was for 2 people . The parts to turn it back to a sofa were not in the room ! Only 1 sachet of coffee and no milk on the beverage tray . The above makes me wonder why I paid extra for the suite . Building renovations on another floor in the hotel made it very noisy especially in the mornings made it impossible to sleep in

Dear MARK B., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a compensation we would like to offer you- for next stay in our Hotel -free upgrade to superior room. Please book your room under e'mail : H3… ( with copy of this info) and we will We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

A large modern city-centre hotel, with reasonably good facilities but unfriendly staff

Customer review rating 4.2/5

Fred Business - 27/11/2019 Confirmed reviews ALL

Quite comfortable and convenient - but your should train your staff to be a bit pleasanter!

Dear Fred, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

Loud drilling and hammering at 9 am on Saturday morning

Customer review rating 4.2/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Awful. We checked in after 1am as our flight arrives in late to Warsaw. We were woken up at 9am by very very loud drilling and hammering above our room. This went on until 9:30am when I eventually got out of bed and went down to reception to complain. The staff member wasnt apologetic at all. Eventually he said he would ring up and tell them to postpone the work for a few hours. I got back to my room and the drilling and hammering continued for another 25 minutes so my husband went down to the reception to ask to speak with a manager. He was told he wasn't there. My husband asked why the noise was continuing and your staff member replied "we have to do maintenance work".

Dear Elaine C., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Part of our rooms are under revovation labour but all maintence should take place between 10 am and 6 pm and it shold be stopped after reception call. I am so sorry for that inconvenience. The recepctionist and all team was trained once agian how such intervention should look like. As compensation, I wanted to donate a voucher for free night accommodation in our hotel. Kindly please send to my email: H3…; your address under which we should send it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

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