ibis Warszawa Stare Miasto (Old Town)

ibis Warszawa Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.5/5 1,202 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Location in the center

  • Tourist attractions nearby

  • Premium rooms after renovation

  • Underground parking

  • Tram and bus stop next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Poland

  • Buses from the Old Town:  116,122,195, MURANOWSKA

  • Buses from the city centre:  174,127 MURANOWSKA

  • Tramway from city centre:  18,35,36 MURANOWSKA

  • By plane

    MODLIN AIRPORT At 35km / 21.75 miles

  • By plane

    WARSAW INTL AIRPORT At 12km / 7.46 miles

  • By train

    VARSOVIE WARSZAWA At 0.1km / 0.06 miles

  • By train

    WARSZAWA CENTRALNA At 3.5km / 2.17 miles

  • By train

    WARSZAWA GDANSKA At 0.5km / 0.31 miles

GPS:52.253738, 20.998718

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Paweł Piotrowski will make sure that everyone finds something for themselves on the menu!

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,202 reviews

TripAdvisor Rating  4.0/5  2,153 reviews

Certificate of excellence 2022

Good location, clean rooms

Customer review rating 4.0/5

Dominik Business - Confirmed reviews ALL

The location of the hotel is at walking distance to the downtown wich is great for tourists. Also, it is great connected with the public transport which is just in front of the main door. Room and bathroom were very clean and nice but there is no fridge in the room. Also, TV has just polish syncrhonized movies, shows etc. so it is not for non-polish users. The food for breakfast was great but there should be some more fruits. All at all, 8/10.

Dear Dominik Thank you for good opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Well located

Customer review rating 4.5/5

Kamuran S. Business - Confirmed reviews ALL

We disappointed at check-in desk since the man who did our check-in was so rude. I know that the right time is 3pm but I just asked if it was possible to do it earlier. The way he anwered was so rude. The other ladies and staff were really kind and nice to our group especially the ones at check out time. In short check in was dissapointing but check out was really nice with the staff.

Dear Kamuran Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto. On the one hand, thank you for the generally positive scoring for your stay, and on the other hand we are sorry that your experience did not meet your expectations; please allow us to express our apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Good stay

Customer review rating 4.0/5

Greta G. Business - Confirmed reviews ALL

It was good

Dear Greta Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel IBIS Team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Wonderful experience, great staff

Dear Stephnen Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

need action!

Customer review rating 2.0/5

Karl Business - Confirmed reviews ALL

- friendly personnel, good location. -rooms need work -Price/quality low -Reservation by phone hyper complicated

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Warszawa Old Town. We are sorry that your experience did not meet your expectations; please allow us to express our apologies. We will pass your comments regarding booking procedures to the Accor Call Center through which you made your booking. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel IBIS Team

Well located, liked the room, clean and tidy, recommend

Customer review rating 5.0/5

Weronika P. Couples - Confirmed reviews ALL

We stayed for 2 night. It’s located near metro station, bus and tram stop

Dear Weronika Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Clean hotel with all the basics that you need

TripAdvisor rating 5.0/5

lassebuck Business - TripAdvisor review

Good location right next to "Old Town". Not luxury, but everything is kept nice and clean and the staff is nice and attentive. The rooms are in good condition with nice bathrooms. Most customer facing staff has really good English skills. Some noise from the two big roads next by is to be expected.

Dear Guest, Thank you for the positive opinion of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, hotel IBIS Team

Such a great service!

Customer review rating 5.0/5

Iryna Families - Confirmed reviews ALL

Extremely satisfied!

Dear Iryna Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Good location, very nice staff

Customer review rating 4.5/5

Kk Families - Confirmed reviews ALL

Good location, very nice staff. Breakfast like in other hotels (fine, but not superb). We've stayed in family room. It was clean and comfortable. Only one cons. The sink in the bathroom is on the table. It is too high for 2-6 years kids. There should be some stool in the family room for those guest.

Dear Kazimierz We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto. It is always a pleasure to receive positive feedback. But also thank you for your comments regarding the furnishing of the family room. We hope your next visit will be soon in our hotel. Sincerely, Hotel IBIS Team

most pleasant

Customer review rating 5.0/5

Peter S. Business - Confirmed reviews ALL

a seamlessly good experience

Dear Sir We very much appreciate your positive comments regarding your stay at the ibis Warszawa Stare Miasto. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Hotel IBIS Team

Very friendly welcome at the reception by Yana. Thank you :)

Customer review rating 5.0/5

Aleksandra O. Couples - Confirmed reviews ALL

Yana, was very professional and friendly. She made us feel very welcome. Thank you.

Dear Aleksandra We very much appreciate your nice comments regarding your stay at the ibis Warszawa Stare Miasto and our colleague - Yana. It is always a pleasure to receive positive feedback. We will share your comments with our team ( especially Yana). We hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

A standard hotel with an excellent location

Customer review rating 3.5/5

Chasewind Solo - Confirmed reviews ALL

1, COVID safety measures are insufficient. At the very least, the staff should wear face masks. 2, The options at breakfast are not diverse.

Dear Chase Thank you for taking the time to share your feedback. In Poland, the obligation to wear masks has been abolished. We hope you will visit us in the near fiuture. Sincerely, Hotel IBIS Team

Well located, unfortunately my room had trouble with heating

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Unfortunately room 165 had issues with AC/heating unit. It did not work, room was cold. I was comfortable with the temperature, as this is how I usually sleep. I arrived late in the night, was tired and fell asleep momentarily. I tried contacting the service, but the line did not answer. I know there was a lot of people arriving at the hotel so I decided to pass making a fuss about the heating. Anyway, putting that aside - room was exceptionally clean, bed was comfortable.

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Old Town. We are sorry that your experience regarding temperature did not meet your expectations; please allow me to express our apologies. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel IBIS Team

dusty and noisy

Customer review rating 3.5/5

Gk Families - Confirmed reviews ALL

The room was a bit run-down, with a lot of dust under beds and in cupboards. It was rather noise, and tv was smallish. Toilet could use an upgrade

Dear Sir,, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto. We sorry that your experience did not meet your expectations; please allow me to express our apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel IBIS Team

Delightful Stay- walking distance to everywhere in Warsaw

Customer review rating 5.0/5

Declan S. Families - Confirmed reviews ALL

Our little family enjoyed a 4-night weekday stay in late-March. While the weather didn't always co-operate we had the option to while away the morning hours at the breakfast buffet followed by several rounds of 'fussball' and a short walk to nearby bookshops & cafes. Having eschewed using public transport (it's a long story relating to having to pay a 'special tax' of 164 zlotys 2 minutes into riding our first subway), we decided Warsaw is best seen on foot- and were so lucky when we learned our hotel was a short walk from all the sights we wanted to see. The young staff were eager, helpful and spoke English (which in my case helped a lot)- unlike the nasty folk who work for Warsaw Public Transport- don't get me started ;-)

Dear Declan We very much appreciate your nice comments regarding your stay at the ibis Warszawa Stare Miasto. It is always a pleasure to receive positive feedback. We will share your comments with our team. It's a pity that you are disappointed with public transport. Thank you again for sharing your experience, and we hope your next visit in our hotel will be as pleasant as the previous one. Sincerely, Hotel IBIS Team

Not actually in the Old Town

Customer review rating 4.0/5

Alun M. Friends - Confirmed reviews ALL

Hotel is just outside the Old Town but right by a tramline. Friendly and a good room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel IBIS Team

short stay

TripAdvisor rating 5.0/5

paultJ1288IF TripAdvisor review

bit out on a limb as far as location but bus stop outside the hotel ,which was ideal. Nice & clean rooms ,with nice staff. Excellent breakfast albeit coffee not to my taste but a small point. plenty to choose from and good quality .10 min walk to the old town , alas nothing much around the hotel but nice little shop on the corner sold anything you needed for supplies.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto . It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Hotel IBIS Team

Good position and service

TripAdvisor rating 5.0/5

hannajedynasty Families - TripAdvisor review

Good position , clean room, nice staff and variety of food for breakfast. Attention to restrictions related to COVID 19. I would advise this hotel to who wants to stay not far from the centre at honest price.

Ibis Stare Miasto-WAW

TripAdvisor rating 4.0/5

apienkowskauk TripAdvisor review

Small oval carpets in both lounges/waiting area downstairs /floor need a good cleaning. Customer service was friendly and helpful. I recommend this hotel due to a great location, a walking distance to the New and Old Square.

IBIS is my house in Warsaw!

TripAdvisor rating 5.0/5

T_Scrimali Couples - TripAdvisor review

I spent may vacation in Ibis Stare Miasto Warsaw from many years. It is perfect. It has the best possible balance costs/benefits! I suggest this accomodation in Warsaw for all that do not want to spent a lot but want to find a very efficent and positive accomodation in Warsaw. The location is perfect! Very close to the downtown if you want to walk but aldo and l served by trams, buses an underground!

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