ibis Warszawa Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.6/5 2,865 reviews

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Description

Hotel extras

  • Location in the center

  • Tourist attractions nearby

  • Premium rooms after renovation

  • Underground parking

  • Tram and bus stop next to the hotel

Our accommodation(s)

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Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Poland

GPS:52.253738, 20.998718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Pawel Piotrowski will make sure that everyone finds something for themselves on the menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,865 reviews

TripAdvisor Rating  4.0/5  2,195 reviews

poor

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

"premium" room with no table for laptop, and very small, just a meter around the bed. Also I had to add one more day, it was so complicated

Dear Janusz Thank you for taking the time to share your feedback. We are very sorry for inconveniences. We hope to welcome you back to our hotel in the future. Sincerely, Hotel IBIS Team

Nice hotel and staff

Customer review rating 2.0/5

Darja T. Families - Confirmed reviews ALL

Nice hotel and staff, but it was way too hot and uncomfortable and air con didn’t work . We Couldn’t sleep

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Warszawa Old Town. We are sorry that your experience did not meet your expectations; please allow us to express our apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel IBIS Taem

Well located and close to old town

Customer review rating 4.0/5

Seb Business - Confirmed reviews ALL

Room is modern

Dear Sebastien Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the future. Sincerely, Hotel IBIS Team

Well located.

Customer review rating 5.0/5

Marian Friends - Confirmed reviews ALL

Great location. Very friendly staff. Very clean facilities.

Dear Marian Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Not what I expected from IBIS.

TripAdvisor rating 2.0/5

leam69 TripAdvisor review

At start the hotel seem fine and personnel were friendly. The room was a bit outdated, there are no sockets for mobile charging near the bed as on other IBIS. The hair dryer looks from a trip back to the past (60's or 70's style). The pillows are very flat and is hard to sleep with them, we order 2 more but they had only one :( . I had an emergency and needed to leave early, I was doing check out around 13:00. The previous day I paid for breakfast for me and my wife for next morning, of course I was not able to enjoy it as I spent one night less. I asked for a late check out and refund for the breakfast, management said no. When we left no manager was on site, it was a holiday so I could not explain my ordeal. Overall experience was negative and will not recommend it. There are other alternatives, please look for them.

Dear Luis Thank you for your comments. Our hotel fulfilled its obligations resulting from the terms of the reservation. According to its terms, free cancellation of the day is possible the day before its commencement. The rooms were booked and prepared for you and breakfasts too. Your sincerely Hotel IBIS Team

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Other web-users rate our hotel

  • 1,708 reviews 8.7/10 Location
  • 1,785 reviews 6.8/10 Room
  • 1,449 reviews 9.3/10 Service
  • 41 reviews 8.3/10 WiFi
  • 1,368 reviews 9.1/10 Breakfast
  • 717 reviews 8.7/10 Cleanliness
  • 371 reviews 6.4/10 Value

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