ibis Warszawa Stare Miasto (Old Town) Hotel 3 stars

on arrival parking for reception was blocked with tradesmen vans and very confusing. I had booked in online so key collection etc was good was told I had payed in full online i asked about parking and was given instructions to use the underground parking at no time was told about charges .we were surprised at check out that payment was required . On checking on our return home I did find notice of charges but they are not very obvious and should be available to pay when online booking luckily I had funds available. Overall good hotel . Online booking system ok but must include All charges so no nasty surprises at check out

Easy weekend

Third time stay. Great location, super breakfast and reasonable price

I booked the room for my wife who was supposed to attend a conference in Warsaw. The conference was cancelled due to coronavirus panic, so I had to cancel the room as it was no longer needed. I had no right to a refund (this was the option I chose on booking.com), but I did request some kind of discount since the cancellation was for reasons beyond my control. No discount was offered at all. So I paid 100%. Ok, so I then requested that the amount I paid be used for myself or my wife to stay at Ibis Warsaw on another date. I did not even receive a reply to this request, but continually get emails asking me if my stay was fantastic. No, it wasn't. My wife didn't stay at the hotel.

Standard stay, clean room.

I felt the staff were friendly, the breakfast was excellent and the environment was comfortable. I didn't like the new room, a table and chair is something I want, but after some initial concern Ibis were switching to these, I'm pleased to since discover some Ibis hotels are refusing to take part with this awful new room design. However, the hotel is well located and it's one of the best Ibis breakfasts that I've had.

Everything was fine! Thank you! AB

The location is only 10 mins walk to the old town. The hotel is really clean with a decent size bar area and restaurant. The restaurant has a TV showing footy and films. Checkin and Check out was easy. The room was a good size with a clean bathroom. The bed was very comfy and the central heating was good. Highly recommended.

All fine. Had to change rooms due to a strange smell in the bathroom, but otherwise ok. There could be more options for vegans/vegetarians.

This hotel had everything needed for the great stay: professional staff, good quality of accomodation and services as well as very good location. I would recommend this hotel to anyone who wish to stay for a short or long period of time in Warsaw!

Very helpful staff always fast to help Very basic rooms but worth it Not far from the night life But far enough away to be quite The curtains keep out the day light if you need to sleep The bar is very helpful to have

Well located for my business destination . Friendly service . A pity large tourist groups spoiled a bit the atmosphere at reception/ restaurant as they were noisy and took a lot of attention from the staff. The "uniforms" don't make it easy to identify the staff

i left my luggage in the luggage room after the check out, which is located literally few meters behind the reception. At evening , on the way to the airport on taxi, i turned in to the hotel to pick it up. Had to wait 10 minutes at the reception, because Miss Claudia couldnt cease group check in, basically for ten seconds (!) to give my luggage back.

i'ts our 9th stay in this hotel. Every time we come to Warsaw we stay at ibis stare miasto. Friendly staff, ready to help you, 24 hrs bar opened. Near to old city sith buses and trams outside of the hotel, it's the ideal hotel for us

Tip: It pays to ask for more pillows and an electric jug - not standard. Good service from reception printing out maps and advice on trams and buses. Introduced us to the Ibis breakfast which is substantial and comprehensive.