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ibis Warszawa Stare Miasto (Old Town) Hotel 3 stars

TripAdvisor rating 4.0/5 2,037 reviews
ibis Warszawa Stare Miasto (Old Town)
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+ 18 Services
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Room 1

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Hotel extras

  • Central location

  • Close to public transport

  • 24-hour bar

  • Restaurant open 7 days a week

  • Meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209
warsaw
poland

Tel: +48223101000

Fax: (+48)22/3101010

Contact email

Check-in from 12h00

Check out up to 12h00

  • Buses from the Old Town :   116,122,195, MURANOWSKA

  • Buses from the city centre :   174,127 MURANOWSKA

  • Tramway from city centre :   18,35,36 MURANOWSKA

  • By plane

    MODLIN AIRPORT At 35km / 21.75 miles

  • By plane

    WARSAW INTL AIRPORT At 12km / 7.46 miles

  • By train

    VARSOVIE WARSZAWA At 0.1km / 0.06 miles

  • By train

    WARSZAWA CENTRALNA At 3.5km / 2.17 miles

  • By train

    WARSZAWA GDANSKA At 0.5km / 0.31 miles

GPS :52.253738, 20.998718

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Premium room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Premium Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Family room with a double bed and an extra bed

  • Max. number of persons: 3
  • Area: From 20m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with balcony, double bed and a sofa

  • Max. number of persons: 3
  • Area: From 26m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Lunch

12:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation is on the menu. Something to eat, something to drink... Try one of our meals and reenergize for work and free-time activities. The bar is open 24 hours a day

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 105 m²

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,850 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,037 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Location in Warsaw

Customer review rating 4.2/5

Camilla B. Families - 23/12/2019 Confirmed reviews ALL

Nice hotel. The inly negative point is the construction in the floor above my room. What up 8:30 in the morning with a lot of sounds

Just ok

Customer review rating 4.2/5

Anonymous Couples - 16/12/2019 Confirmed reviews ALL

Shower drain was clogged, the wallpaper was a bit used and the floor panels showed some degradation. Very good breakfast

Dear STEFAN P., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto. Thank you for positive feedback regarding breakfast. We are sorry that your bathroom didn't meet your expactiation. We will check immidiately shower drain. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Hotel Managment

Perfect hotel stay during business trip

TripAdvisor rating 4.0/5

elviraa460 Business - 11/12/2019 TripAdvisor review

This hotel had everything needed for the great stay: professional staff, good quality of accomodation and services as well as very good location. I would recommend this hotel to anyone who wish to stay for a short or long period of time in Warsaw!

I satisfied with Ibis hotel and its services, this was my second experience staying at Ibis, first one was in Kiev

Customer review rating 4.2/5

Elvira Business - 10/12/2019 Confirmed reviews ALL

The staff is very professional, comfortable bright rooms and great cleaning services, food is very tasty and good variety

Basic, clean accommodation.

Customer review rating 4.2/5

Trish Families - 10/12/2019 Confirmed reviews ALL

Bedroom very basic but clean. The corridor and room for room 8 smelled strongly of cigarettes. We needed more drawer space. We were overlooked by the Conference room so had to keep our curtains closed. We had to keep going to reception because the key card didn’t work.

Dear PATRICIA A., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that yor opinion will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

Very nice place near Old Town

Customer review rating 4.2/5

Svetlana Business - 03/12/2019 Confirmed reviews ALL

Very positive

Dissappointed

Customer review rating 4.2/5

Mark Couples - 03/12/2019 Confirmed reviews ALL

Junior suite was made up with the soda as a 3rd bed even though the booking was for 2 people . The parts to turn it back to a sofa were not in the room ! Only 1 sachet of coffee and no milk on the beverage tray . The above makes me wonder why I paid extra for the suite . Building renovations on another floor in the hotel made it very noisy especially in the mornings made it impossible to sleep in

Dear MARK B., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a compensation we would like to offer you- for next stay in our Hotel -free upgrade to superior room. Please book your room under e'mail : H3… ( with copy of this info) and we will We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

A large modern city-centre hotel, with reasonably good facilities but unfriendly staff

Customer review rating 4.2/5

Fred Business - 27/11/2019 Confirmed reviews ALL

Quite comfortable and convenient - but your should train your staff to be a bit pleasanter!

Dear Fred, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

Loud drilling and hammering at 9 am on Saturday morning

Customer review rating 4.2/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Awful. We checked in after 1am as our flight arrives in late to Warsaw. We were woken up at 9am by very very loud drilling and hammering above our room. This went on until 9:30am when I eventually got out of bed and went down to reception to complain. The staff member wasnt apologetic at all. Eventually he said he would ring up and tell them to postpone the work for a few hours. I got back to my room and the drilling and hammering continued for another 25 minutes so my husband went down to the reception to ask to speak with a manager. He was told he wasn't there. My husband asked why the noise was continuing and your staff member replied "we have to do maintenance work".

Dear Elaine C., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Part of our rooms are under revovation labour but all maintence should take place between 10 am and 6 pm and it shold be stopped after reception call. I am so sorry for that inconvenience. The recepctionist and all team was trained once agian how such intervention should look like. As compensation, I wanted to donate a voucher for free night accommodation in our hotel. Kindly please send to my email: H3…; your address under which we should send it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

Great as always

Customer review rating 4.2/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

It is difficult to compare, because we always stay here since 2010 if we are in Warsaw.

Great. The hotel was central and had all facilities needed.

Customer review rating 4.2/5

Anonymous Business - 08/11/2019 Confirmed reviews ALL

I enjoyed staying here and would recommend in future.

Great place in old town

Customer review rating 4.2/5

Mie J. Solo - 17/10/2019 Confirmed reviews ALL

Liked this hotel a lot. Easy walking to old town. Will definitely be back.

single stay

Customer review rating 4.2/5

Kristina Solo - 11/10/2019 Confirmed reviews ALL

very clean rum, nice personal.

Great location, clean, convenient

Customer review rating 4.2/5

Anonymous Families - 09/10/2019 Confirmed reviews ALL

Very pleasant stuff, clean room, spacious, quiet

A great place to stay

TripAdvisor rating 4.0/5

Garyswitzerland Business - 08/10/2019 TripAdvisor review

Very helpful staff always fast to help Very basic rooms but worth it Not far from the night life But far enough away to be quite The curtains keep out the day light if you need to sleep The bar is very helpful to have

Customer review rating 4.2/5

Valentina Couples - 07/10/2019 Confirmed reviews ALL

Good location, usual good quality of Ibis hotels, luxurious breakfast. I’m never disappointed by Ibis hotels

mr

Customer review rating 4.2/5

Anonymous Solo - 04/10/2019 Confirmed reviews ALL

I STAYED IN YOUR HOTEL 15 YEAR AGO. IT WAS LOVELY THEN AND IT WAS LOVELY NOW. I CAN NOT UNDERSTAND WHY I COULD NOT CHARGE MY ROOM AFTER HAVING DINNER. I WANTED TO PAY ALL IN ONE TIME BECAUSE IF I AM PAYING EACH TIME VISA CHARGE ME COMMISSION FOR CHANGE MONEY FROM POLISH ZLOTY TO US$.

Works, but could use an update...

Customer review rating 4.2/5

Jacob L. Business - 03/10/2019 Confirmed reviews ALL

Got a handicap room (415 or something like that) this time, so bathroom floor was wet after taking a shower due to open space. Also, room had a bad smell, probably from some sewer. Last, some room for improving breakfast... for example, better bread and Nutella. :) Perhaps bacon and/or better sausages.

Dear Mr L., Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. I send you proposals to the higher level managers,who is in charge of Ibis F&B . Best Regards, Lidia Rucińska Hotel Operation Manager

Nice stay

Customer review rating 4.2/5

Anonymous Friends - 03/10/2019 Confirmed reviews ALL

Good. Friendly staff and clean room. Within walking distance to old town. Easy to get to from Chopin Airport and the central train station.

Very nice and clean hotel, friendly staff

Customer review rating 4.2/5

Sb Business - 03/10/2019 Confirmed reviews ALL

This is a large hotel, which seems to run smoothly. The check-in and check-out was very fast. The breakfast was perfectly fine, and the restaurant on the ground floor provided everything I needed for a fast meal after a day of travel. The staff was very friendly and helpful. My double-room was very clean, with a nice big shower and comfortable bed. I missed having a minibar, but this was not so important.

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