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Mercure Warszawa Centrum 4 stars

Customer review rating 4.5/5 10,770 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Mercure Warszawa Centrum
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+ 12 Services

Hotel extras

  • Advantage 1

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Advantage 3

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 warsaw
poland

Tel: +48226973999

Fax: (+48)22/6973899

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :  175 DWORZEC CENTR

  • BY SUBWAY :  METRO CENTRUM

  • BY TRAM :  16/17/33/24/10 DWORZEC CENTR

  • By plane

    F CHOPIN INTL AIRP At 9km / 5.59 miles

  • By train

    CENTRAL At 0.9km / 0.56 miles

GPS :52.23095, 21.00123

Our accommodation(s)

Superior Room with 1 large queen-size bed

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room with twin beds

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Classic room with 1 large bed

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 2 single beds

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

An apartment with 1 double bed for 1 or 2 people and a sofa

  • Max. number of persons: 5
  • Area: From 41 / 441 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

WINESTONE

Type of cuisine: International

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Menu (PDF)
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

WINESTONE

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 189

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 115 people

Find out more

Our guest reviews for
Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,770 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,671 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great located hotel, very good stay

Customer review rating 5.0/5

Alice Solo - 14/06/2021 Confirmed reviews ALL

The room was very clean, quite a big (22 m2), on the higher level; free for me before 2 pm what I really appreciated due to the fact of long trip before I reach the hotel. Moreover I had a little side view to Palace of Culture and Science and it was great to drink coffee in the morning and to look into this Palace. By the way the coffee machine in the room (Nespresso) was very nice thing often used by me. Also plus for 2 bottles of water and 2 juices in the fridge in room-price as for the first night I usually forgot to have my own water. Generally I am very happy about this stay in the Mercure Hotel.

Dear Mrs. Alicja B., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. We're delighted to hear you were able to enjoy your stay. • We are very fortunate to be located in the heart of Warsaw, so I am happy to hear that you found the location to be perfect for visiting all the best shops, restaurants and recreation centers. Thank you also for your kind words regarding service, it was my pleassure. It was an honor to host you and we would be delighted to welcome you again in our hotel Sincerely, Nina Vynnyk Guest Experience Manager

Super

Customer review rating 4.5/5

Karol Business - 03/06/2021 Confirmed reviews ALL

Super

Szanowny Panie Karolu, serdecznie dziękujemy za podzielenie się z nami opinią po ostatnim pobycie w Mercure Warszawa Centrum. Cieszymy się, że wysoko ocenia Pan świadczone przez nas usługi. Dołożymy wszelkich starań, aby również kolejny pobyt obfitował w pozytywne doświadczenia. Już dziś zapraszamy ponownie! Z poważaniem, Nina Vynnyk Guest Experience Manager

Excellent location, exceptional service, very good hotel restaurant.

Customer review rating 5.0/5

Marcin Business - 31/05/2021 Confirmed reviews ALL

Everything worked well.

Dear Mr. Marcin, Thank you for sharing with us your experience at Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was an honor to host you and we would be delighted to welcome you again in our hotel Sincerely, Nina Vynnyk Guest Experience Manager
Customer review rating 3.5/5

Andre Business - 18/05/2021 Confirmed reviews ALL

Stay was ok but it was very strange that the price i had to pay at reception was much higher than booked home. Further i hope that my point ms will be added on my card because at moment it did not happen

Dear Mr. Andre R., Thank you for taking the time to tell us about your experience at the Mercure Warszawa Centrum. I am sorry that your stay did not fully meet your expectations; please allow me to express my sincerest apologies. Please be kindly informed that I have double checked the reservation conditions and the total bill. The amount charged is correct. For any further questions I would like to contact us via e-mail - h3… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Vynnyk Guest Experience Manager

Well located

Customer review rating 5.0/5

Moni Solo - 17/05/2021 Confirmed reviews ALL

Rooms are neat and pleasant with plenty of complimentary beverages Located just next to Central Train Sttaion

well located good stay

Customer review rating 5.0/5

Alberto Solo - 06/05/2021 Confirmed reviews ALL

I was very satisfied with my stay at the Mercure hotel and the special room service for breakfast and dinner (Orbis S.A.). You will return to Warsaw when the Wielki Theater fully resumes its lyrical activity. Sincerely. it is the closest to the central station

Dear Alberto R., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Rooms Division Manager

excellent location, even during lockdown

Customer review rating 4.0/5

William R. B. Business - 26/04/2021 Confirmed reviews ALL

I enjoyed the stay however as usual i has booking problems. Every time when booking Accor wesite ask for country of residence, language and phone number, with check box below to upgrade changes to permanent. Everyt time i enter my correct details and click on update but NEVER does Accor update my details.

Dear William Richard B., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. Your comments about issie on our website, was already forwarded to our IT Departament. We are looking forward to welcome you again in our horel. We will do our best to make you next stay with us perfect! Best regards Ewelina Królik Rooms Division Manager

Everythinkg great

Customer review rating 5.0/5

Dunja Couples - 04/03/2021 Confirmed reviews ALL

Very nice and helpfull staff, top location, feelinf safe during ‘covid time’

Dear Mr. Ales K., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Vynnyk Guest Experience Manager

Low average but not expensive and good location

TripAdvisor rating 3.0/5

stf153 Business - 28/02/2021 TripAdvisor review

Cleanliness is very bad. They don’t clean the room before your check out, apparently due to covid rules, but this is not acceptable. They don’t change the coffee mugs, don’t clean the bathroom, the ground etc. Very surprising. Service is not very good, bad English. Excellent location! In front of shopping mall entrance.

Dear stf153, Thank you for choosing our Mercure Warszawa Centrum for your stay in Warsaw and for taking time to share your thoughts on TripAdvisor. We regret to learn that your stay did not fully meet your expectations, please allow me to express my sincerest apologies. Your feedback enable us to target problem areas and take necessary actions to improve service quality. Nevertheless, I do hope we will have a pleasure to welcome you back to Mercure Warszawa Centrum and have opportunity to show you the service our hotel is known for. Regards, Nina Vynnyk

Well located.

Customer review rating 3.5/5

Adrian Solo - 23/12/2020 Confirmed reviews ALL

Well located if you’re travelling and need to be close to the Central Station and main airport. Overall comfortable experience and easy check-in.

Dear Adrian L., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Romm Division Manager

My stay at the Mercure Warsaw Centrum

TripAdvisor rating 5.0/5

miroslawp505 Business - 25/11/2020 TripAdvisor review

This is one of my favorite Accor hotels in Warsaw. The location is great, just near the main train station and a huge shopping mall, which is unfortunately mostly closed now because of the COVID situation. The hotel is really nice, the staff are very helpful and the food is great, which is important because restaurants outside hotels are closed now. It was kind of sad to see this hotel so desolate because of the pandemic....

Dear miroslawp505, We very much appreciate your comments regarding your stay at the Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Rooms Division Manager

My hotel of choice

Customer review rating 5.0/5

Jason Couples - 21/11/2020 Confirmed reviews ALL

Always a pleasure to stay at Mercure Centrum warsaw. It is located very well in the city with great access to everything you need.

Dear Jason C., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Rooms Division Manager

Great location, good customer service, comfortable rooms.

Customer review rating 4.5/5

Sb Business - 16/11/2020 Confirmed reviews ALL

I've recently discovered Mercure in Zlota Street and will definitely be going back. The hotel is located next door to Zlote Tarasy and 2 min-walk from the Palace of Culture. The rooms and bathrooms are spacious and include everything you may need. I also recommend their breakfast.

Dear Slawomir B., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Rooms Division Manager
Customer review rating 5.0/5

Mishel Business - 23/10/2020 Confirmed reviews ALL

super

Dear Mikhail G., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelina Królik Rooms Division Manager

Everything great

Customer review rating 5.0/5

Seb Families - 18/10/2020 Confirmed reviews ALL

- Hotel, Team (!!!), Rooms and Breakfast really great Thank you

Dear Sebastian, We very much appreciate your opinion regarding your stay at the Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments, especially regarding our employees with all team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Ewelina Królik Rooms Division Manager

Excellent!

TripAdvisor rating 5.0/5

fg491 14/09/2020 TripAdvisor review

Excellent response for reservation, well received at check in, treated with upgrade. Strategic location. Excellent room. Breakfast was attentively served. I was treated with care at check out. I shall return!

Dear Guest, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate location and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

Good comfortable stay

TripAdvisor rating 4.0/5

Susann A Business - 14/03/2020 TripAdvisor review

The room was clean and comfortable. Breakfast used to be better before....no yoghurts nor nuts and practically always the same items. Take-away breakfast was also a bit basic. Very convenient location and helpful, nice reception staff.

Dear Mrs. Susann A., Thank you for generous feedback posted on Tripadvisor.com regarding your stay at Mercure Warszawa Centrum hotel. I am glad to note that your stay was great. I truly hope we will have the pleasure of seeing you back soon. Best regards, Justyna Urbańska

perfect for business travel

TripAdvisor rating 5.0/5

LoFu30167 Business - 06/03/2020 TripAdvisor review

The Mercure Warszawa Centrum is located in the middle of the City with short distances to many attractive Locations. The People at the reception as well as in the Restaurant are friendly and helpful. This is a perfect hotel for business and private trips.

Dear LoFu30167, Thank you very much for taking the time to write this review. We are delighted to read your comments and very glad that you have enjoyed your stay with us. Looking forward to welcoming you back in the future. Best regards, Justyna Urbańska

Very nice hotel in very good location

TripAdvisor rating 4.0/5

bokato2018 Business - 29/02/2020 TripAdvisor review

As usual check in process was very fast and efficient . Hotel has excellent location this is way i am staying there when in Warsaw .Rooms on the 5 floor have coffee machine which is very nice to start the day with fresh coffee .

Dear Bokato2018, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate location and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

Mercure Warszawa Centrum

TripAdvisor rating 5.0/5

sergeysJ135FC 05/02/2020 TripAdvisor review

I have never seen such high level of services in Mercure hotels all over Europe. Breakfast is fantastic even better than Sofitel or other five stars hotels pf Accor group.! Everything was excellent. I enjoyed my stay in this hotel.

Dear Mr. Segeys, Thank you for your feedback regarding your stay at Mercure Warszawa Centrum. We are happy to read that you spent there an enjoyable time and appreciate high level of services and also other advantages. We are looking forward to your next stay. Best regards, Justyna Urbańska

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