Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 3,206 reviews

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Description

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

Our accommodation(s)

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,206 reviews

Customer review rating 5.0/5

Alicja W. Solo - Confirmed reviews ALL

Well located, clean rooms, friendly stuff, cosy, quiet, comfortable, tasty breakfast.

Dear Guest, Thank you for your kind review following your recent stay at the Mercure Warszawa Centrum. We are delighted that our location, cleanliness, friendly staff, and breakfast met your expectations. We look forward to welcoming you back in the future. Best regards, Guest Relations Team

Customer review rating 3.0/5

Stephanie T. Solo - Confirmed reviews ALL

The room AC was set to 21 degrees Celsius at the lowest. I wasn't even sure that was even accurate because the air flowing out the vent didn't really feel cool. It mostly just felt like moving air. I complained about the room temp at the front desk, and they told me many guests were complaining about the rooms being too warm and uncomfortable (so it wasn't just my room) but there was nothing they could do because "management" set the temperature. It was so uncomfortable that I noticed I was sweating while just sitting at the desk in my room to do work on my laptop. Front desk staff were pleasant, professional and friendly. The location was good for me because it was central to a lot of my interests and was easy walking distance from many great neighborhoods. It was also very close to transportation hubs/public transportation lines in order to get to things further away.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at the Mercure Warszawa Centrum. I sincerely apologize for the discomfort you experienced due to the room temperature. I appreciate you bringing this matter to our attention, and I will ensure your comments are conveyed to management for further consideration. I am pleased to learn that you found our location convenient and that our front desk staff provided you with friendly service. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay. Best regards, Guest Relations Team

Customer review rating 4.5/5

Emmanuel P. Solo - Confirmed reviews ALL

Overall a great at Mercure Warszawa Centrum, with a room upgrade, a great wellness area with sauna and a great (truly Polish) dinner experience at the restaurant. Check-in and check-out just as quick and smooth as you'd wish them to be in a hotel. Thanks to all the team!

Dear Guest, Thank you very much for your positive feedback regarding your recent stay at Mercure Warszawa Centrum. We are delighted to hear that you enjoyed the room upgrade, wellness area, and our dining experience. It is also wonderful to know that the check-in and check-out processes met your expectations. Your kind words will be shared with our team, as they are always appreciated. Best regards, Guest Relations Team

Customer review rating 5.0/5

Dawn M. Friends - Confirmed reviews ALL

Very happy with hotel and will be back

Dear Guest, Thank you for your positive feedback following your recent stay at the Mercure Warszawa Centrum. We are delighted to hear that you enjoyed our location and that your experience met your expectations. We look forward to welcoming you back in the future. Best regards, Guest Relations Team

Customer review rating 3.5/5

Richard G. Friends - Confirmed reviews ALL

Staff very helpful and happy! Room pleasant but bed mattress and duvet too warm.

Dear Mr. G., Thank you for your feedback regarding your recent stay at Mercure Warszawa Centrum. We are pleased to hear that our staff met your expectations with their helpfulness. We appreciate your comments about the mattress and duvet, which will be shared with our team for further consideration. Best regards, Guest Relations Team

Other web-users rate our hotel

  • 1,824 reviews 9.6/10 Location
  • 1,749 reviews 7.5/10 Room
  • 1,518 reviews 9.1/10 Service
  • 31 reviews 8.5/10 WiFi
  • 1,032 reviews 9.3/10 Breakfast
  • 630 reviews 8.3/10 Cleanliness
  • 96 reviews 9.1/10 Wellness Area
  • 49 reviews 8/10 Bar

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