Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 3,152 reviews

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Description

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

Our accommodation(s)

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,152 reviews

Customer review rating 5.0/5

Mong H. Families - Confirmed reviews ALL

The location is easy to find and easy to get to everywhere we wanted to go. We really enjoyed the Jaguzzi, Sauna and fitness( If place a clock 🕒 on the wall will be even better for us to look at the time). Will definitely come again x

Dear Guest, Thank you for your kind feedback regarding your recent stay at the Mercure Warszawa Centrum. We are delighted to hear that you enjoyed our location and the amenities such as the jacuzzi, sauna, and fitness area. Your suggestion about placing a clock in the fitness area is appreciated and will be considered. We look forward to welcoming you back on your next visit. Best regards, Guest Relations Team

Customer review rating 5.0/5

Donald M. H. J. Solo - Confirmed reviews ALL

I was a guest for four days and I have nothing but great things to say about the hotel and the staff. Check in was a breeze and my room was clean, modern and spacious. The is a very large selection for breakfast both Polish and International style. Bar and Dinner foods were great and bartenders and staff friendly and helpful. The location is awesome, a 10-15 minute walk to the heart of Old Town, but hotel's location is great within two blocks there is an Aldi, quick mart store, multiple banks, cafe's and Starbucks on the corner. A small Mall with anything you could need is a block away. I walked to Old Town for a walking tour in 12 Minutes and the Solidarity Museum in 15. Highly recommend this Hotel.

Dear Mr. H., Thank you for taking the time to share your positive experience at the Mercure Warszawa Centrum. We are truly delighted to hear that you enjoyed your stay and service. Your kind words will certainly motivate our team to continue delivering exceptional service. We look forward to welcoming you back on your next visit. Best regards, Ola, Guest Relatios Team

Customer review rating 4.5/5

Przemyslaw W. Families - Confirmed reviews ALL

Clean and comfortable room, friendly staff, excellent breakfast, perfect location.

Dear Guest, Thank you for your kind review following your recent stay at Mercure Warszawa Centrum. We are delighted to hear that you enjoyed the cleanliness, comfort of your room, our friendly staff, and the breakfast offerings. We look forward to welcoming you back soon. Best regards, Guest Relations Team

Customer review rating 3.5/5

Luigir P. R. Couples - Confirmed reviews ALL

This is my first time in this hotel and i would say, the facility looks nice and very cozy. Breakfast was very tasty, didn't try the restaurant. The most shocking service imo was the free water outside our room, you could refill it any time you wish, amazing. The room was also good but not so good. First, the shower side, the window covering the entrance had a hole which let the water flood in the whole floor of the bathroom. That was unfortunately a bad situation because we had nothing to clean or dry the water, only towels which later we did. The air conditioner after turning it on, was doing a weird noise like if is stuck (probably because is old or needs some maintenance) but after some minutes the noise was gone. Those are just small details that im sure the hotel will handle it because i wouldn't like to have this situation again if i decide to go back there or for any other person.

Dear Mr. R., Thank you for sharing your experience at the Mercure Warszawa Centrum. We are pleased to hear that you found our facilities cozy and enjoyed the breakfast as well as our complimentary water service. However, I sincerely apologize for the issues you encountered with the shower and the air conditioning in your room. Your feedback regarding the shower window covering and the noise from the air conditioning has been noted and will be communicated to our maintenance team for their attention. We understand how important these details are for our guests’ comfort and will strive to enhance our services accordingly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing a more seamless experience. Best regards, Guest Relations Team

Customer review rating 2.5/5

Helena P. M. Business - Confirmed reviews ALL

I needed a proof of stay for my company and the personnel in the reception was unable to grant me this. I just needed a simple document with my name and company name and hotel name saying that I splet there that night. It is annoying that this simple admin procedure cannot be done by such a big hotel chain. This is giving me now headaches with my company and I might consider a different hotel next time, despite the fact that food was nice, the room was really comfy and clean

Dear Guest , Thank you for sharing your experience regarding your recent stay at Mercure Warszawa Centrum. The invoice from the hotel was issued to the intermediary, as the payment was made through them. If the guest requires an invoice, please contact the intermediary through whom the reservation was made. Hope you will figure it out with your intermediary. Best regards, Ola, Guest Relations Team

Other web-users rate our hotel

  • 1,789 reviews 9.6/10 Location
  • 1,718 reviews 7.4/10 Room
  • 1,481 reviews 9/10 Service
  • 33 reviews 7.4/10 WiFi
  • 1,022 reviews 9.2/10 Breakfast
  • 594 reviews 8.2/10 Cleanliness
  • 90 reviews 8.8/10 Wellness Area

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