Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 3,414 reviews

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Description

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

Our accommodation(s)

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,414 reviews

TripAdvisor Rating  4.5/5  2,800 reviews

Certificate of excellence 2024

Controversial experience.

Customer review rating 2.5/5

A. Solo - Confirmed reviews ALL

- Checkin was late for 40-50 minutes (but got a free drink in bar) - I got “another superior” room, but not promised one (but they brought iron set to me, when I started asking) - The automatic door didn't work in front of me, I hit my forehead hard. No one paid attention, although it was noisy - I hung a sign on the door "my room does not need cleaning". However, I got a knock on the door and was asked if I had trash. - Location is great

Dear Guest, We deeply regret to hear about the challenges you encountered during your recent stay at Hotel Mercure Warszawa Centrum. Your feedback is invaluable to us as it allows us to address areas in need of improvement. Please accept our sincere apologies for the delayed check-in, room allocation issue, malfunctioning automatic door, and the housekeeping interruption. Rest assured that your comments have been shared with the relevant departments to prevent such occurrences in the future. We are pleased to know that you appreciated our convenient location. Should you require any further assistance or wish to discuss your experience in more detail, please do not hesitate to reach out to us directly. Your comfort and satisfaction are our top priorities. Warm regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Very well refurbished room

Customer review rating 5.0/5

Marcin Business - Confirmed reviews ALL

Check in was incredibly fast :)

Dear Marcin, Thank you for sharing your positive feedback about your recent stay at Hotel Mercure Warszawa Centrum. We are glad that you appreciated the well-refurbished room and the fast check-in process. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Best regards, Guest Relation Team

Great location, excellent breakfast

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Enjoyed the stay

Dear Guest, Thank you for your positive review following your recent stay at Mercure Warszawa Centrum. We are delighted that you enjoyed our great location and excellent breakfast. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Best regards, Guest Relation Team

Great

Customer review rating 5.0/5

Lucho Solo - Confirmed reviews ALL

Love the new room

Dear Lucho, We are delighted to hear that you enjoyed your stay in our newly renovated room at Hotel Mercure Warszawa Centrum. Your positive feedback is truly appreciated, and we are thrilled that you loved the new room. Our team is dedicated to providing a comfortable and pleasant experience for all our guests. We look forward to welcoming you back for another enjoyable stay. Guest Relation Team

Everything was perfect

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I wanna say big thank you for lady from reception Tatiana.she was mega helpful and friendly.

Droga Pani Tatiano, Dziękujemy za miłe słowa po Państwa ostatnim pobycie w Hotelu Mercure Warszawa Centrum. Bardzo się cieszymy, że obsługa spełniła Państwa oczekiwania. Pańskie komentarze zostaną przekazane do odpowiednich działów. Mamy nadzieję, że jeszcze kiedyś będziemy mieli okazję Państwa ponownie gościć. Pozdrawiamy Zespół ds. Relacji z Gośćmi

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Other web-users rate our hotel

  • 1,640 reviews 9.5/10 Location
  • 1,615 reviews 6.9/10 Room
  • 1,541 reviews 9.1/10 Service
  • 57 reviews 5.6/10 WiFi
  • 1,042 reviews 9.3/10 Breakfast
  • 541 reviews 6.8/10 Cleanliness
  • 448 reviews 5.3/10 Vibe
  • 296 reviews 5.6/10 Amenities

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