Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 2,977 reviews

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Mercure Warszawa Centrum - Image 1
Mercure Warszawa Centrum - Image 2
Mercure Warszawa Centrum - Image 3
Mercure Warszawa Centrum - Image 4
ul. Zlota 48/54, 00-120 WARSAW, Poland

Description

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

Our accommodation(s)

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

Telephone
Fax +48 22 697 38 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,977 reviews

TripAdvisor Rating  4.3/5  2,833 reviews

Certificate of excellence 2025

One Night

TripAdvisor rating 3.0/5

The_Wanderer1992 TripAdvisor review

I stayed in this hotel for one night while in Warsaw. For a $180 hotel, I was hoping there would be a microwave, but nope, it did not have one. Beyond the no microwave, the room was clean. The bed was comfortable. Check-in was quick and painless. A few restaurants and stores are within walking distance. They also have a restaurant located on site. I chose this hotel because they're only a few minute from the central train station. There is noise from the street below and the hallway. Someone also shot off fireworks from nearby in the middle of the night.

Dear Guest, Thank you for sharing your experience following your recent stay at the Mercure Warszawa Centrum. We appreciate your positive remarks regarding the cleanliness of the room, the comfort of the bed, and the efficient check-in process. However, we regret to inform you that microwave is not a standard amenity provided in our rooms. Additionally, we sincerely apologize for the disturbance caused by street noise and fireworks during your stay. We understand how important a peaceful environment is for our guests. Please be informed that as the hotel in very centre of the town we are also in the centre of city life, and it can happened that will be a little louder than in the outskirts. Your feedback has been noted, and we will continue to strive to enhance our guests' experiences. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Customer review rating 5.0/5

David R. Solo - Confirmed reviews ALL

I was very well looked after at check in and got a great room upgrade with a bath which I had requested whilst booking on the Accor site. The bar was great and the food was good in the restaurant, and well priced. Gym was well equipped and very clean.

Dear Guest, Thank you for your kind review following your recent stay at the Mercure Warszawa Centrum. We are delighted to hear that you enjoyed our convenient location, room upgrade, and the quality of our restaurant and gym facilities. Your satisfaction is very important to us, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Guest Relations Team

Unpleasent stay - I do not recommend this hotel

TripAdvisor rating 1.0/5

Önder C TripAdvisor review

Hotel did not respect my booking details. If you book for a king size bed room, you might get a single or twin so don't bother. Hotel staff also did not care about this mistake, and did not fix my issue during my stay. I will not stay there again, and do not recommend anyone to do so if they look for good service and peace of mind.

Dear Sir Thank you for sharing your feedback regarding your recent experience at Mercure Warszawa Centrum. I sincerely apologize for the inconvenience you faced concerning your room assignment and the lack of resolution during your stay. This does not reflect the level of service we strive to provide. Your comments have been forwarded to our management team to address these issues and enhance our guest experience. We appreciate your insights and hope you will consider giving us another chance in the future. Best regards, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

Customer review rating 5.0/5

Cristina C. Business - Confirmed reviews ALL

Very nice hotel fancy, the room it was clean and big, very nice atmosphere and I love the food from the restaurant!

Dear Guest, Thank you for your kind words regarding your recent stay at Mercure Warszawa Centrum. We are delighted to hear that you enjoyed the atmosphere, cleanliness of the room, and the food from our restaurant. We look forward to welcoming you back soon. Best regards, Guest Relations Team

Customer review rating 2.0/5

Denys N. Business - Confirmed reviews ALL

Had a room at 6th floor. The breakfast is good, the bar is good. However the room is not good - quite an old toilet looking more grey than white; the bin in the bathroom is not opened by a pedal, so I had to make it open manually on permanent basis; few colleagues had issues with checkin - either payment is not found, booking not found at all; my company office manager called the hotel many times and could not reach anyone! The gym is so small, so not clear why it is needed at all if there can be max 2 persons and that would be too hard for them anyway.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Mercure Warszawa Centrum. I am sorry to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies for the condition of your room and the issues you faced during check-in. Your comments regarding the bathroom facilities and the gym size have been duly noted and will be forwarded to the appropriate departments for further review. I appreciate your positive remarks about our breakfast and bar offerings, as well as your acknowledgment of the challenges faced by your company office manager in reaching our team. I can assure you that we take such concerns seriously and will strive to improve our communication processes. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Sincerely, Katarzyna Mickiewicz-Rogowiecka Guest Relation Team

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Other web-users rate our hotel

  • 1,657 reviews 9.6/10 Location
  • 1,626 reviews 7.3/10 Room
  • 1,443 reviews 9/10 Service
  • 31 reviews 5.8/10 WiFi
  • 959 reviews 9.3/10 Breakfast
  • 564 reviews 8/10 Cleanliness
  • 41 reviews 8.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.