Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 3,888 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,888 reviews

TripAdvisor Rating  4.5/5  2,777 reviews

Certificate of excellence 2023

Comfortable and convenient

Customer review rating 4.5/5

Antonio C. Business - Confirmed reviews ALL

It was a last minute booking and the staff was very helpful in accommodating me in a nice room. Staff was also very helpful with information on how to navigate through Warsaw. Overall, a good experience. I will definitely stay at the hotel the next time I have a stopover in Warsaw.

Dear Antonio Jose Fidalgo C., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Manager

comfortable stay

Customer review rating 4.0/5

Manuel Business - Confirmed reviews ALL

Very nice staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mateusz Kaczmarek, Guest Experience Manager

Fantastic staff

Customer review rating 5.0/5

Edwin L. Couples - Confirmed reviews ALL

We had a great experience and the staff helped us navigate the language barrier. Jakob helped set up our trips outside the city. I hope to do this again and will definitely recommend the Mercure to everyone that I know . Thank you again!!

Dear Edwin Frank L., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateusz Kaczmarek, Guest Experience Manager

Good location in need of a thorough renovation

Customer review rating 2.0/5

Anna H. Families - Confirmed reviews ALL

Second time at this hotel but the quality of service and overall maintenance markedly declined

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jakub Lewicki Guest Experience Team

Well located, friendly staff, delicious breakfast

Customer review rating 5.0/5

Agnieszka Business - Confirmed reviews ALL

Well located, friendly staff, delicious breakfast

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jakub Lewicki Guest Experience Team

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Other web-users rate our hotel

  • 1,689 reviews 9.3/10 Location
  • 1,640 reviews 7.3/10 Room
  • 1,620 reviews 9/10 Service
  • 68 reviews 6.5/10 WiFi
  • 1,103 reviews 9/10 Breakfast
  • 602 reviews 7.3/10 Cleanliness
  • 416 reviews 5.7/10 Vibe
  • 50 reviews 7.9/10 Bar

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