Novotel Paris Porte de Versailles

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Novotel Paris Porte de Versailles 4 stars

Customer review rating (ALL Rating) 4.5/5 1,291 reviews

ALLSAFE approved hotel

Novotel Paris Porte de Versailles
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Description

Hotel extras

  • Labelled ALLSAFE by Bureau Véritas

  • Beside Porte de Versailles Exhibition Park & Paris Convention Center

  • Restaurant and bars PEDZOUILLE, LA GRANGE ROOFTOP - Health Pass required

  • From Dec 2020, enjoy our fitness center and panoramic view on the 8th floor

  • Rooftop with stunning views of the Eiffel Tower - from December 2020

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Dans nos Suites et Junior-Suites, l'élégance s'apprécie dans chaque petit détail. Décoration soignée, enceinte Marshall, box de méditation, fitness kit, théière automatique et infusions naturelles.

Hotel location

Novotel Paris Porte de Versailles

4 Av De La Porte De La Plaine
75015 PARIS
France

Fax: +330000000

  • BUS:  39, 80, 89

  • METRO:  12, PORTE DE VERSAILLES

  • TRAMWAY:  T2, T3A PORTE DE VERSAILLES

  • By plane

    ORLY At 15km / 9 miles

  • By plane

    ROISSY CDG At 35km / 21 miles

  • By helicopter

    PARIS ISSY At 2km / 1 miles

  • By car

    PORTE DE VERSAILLES At 0km / 0 miles

  • By train

    PARIS MONTPARNASSE At 3km / 1 miles

  • By train

    PORTE DE VERSAILLES At 0km / 0 miles

GPS:48.830077, 2.292245

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews for
Novotel Paris Porte de Versailles

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,291 reviews

TripAdvisor Rating  4.5/5  85 reviews

Certificate of excellence 2022

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice, easy check in and check out

Goo day, We very much appreciate your comments regarding your stay at the Novotel Paris Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sébastien and his team

Very good hotel!!!

Customer review rating 4.5/5

Raffaello Families - Confirmed reviews ALL

Nice design and very good restaurants both the ground floor and the roof top

Good day, Thank you so much for those beautiful comments. It was a real pleasure to welcome you. I will share your satisfaction to all the team. I hope to see you again during your next stay in Paris. Kind regards, Sébastien and his team

Cheers!

Customer review rating 4.5/5

Joel /. F. Couples - Confirmed reviews ALL

Hotel is really fine! We liked that its in a quiet location a little further from the hustle and bustle of the city center. Breakfast was good, room is pretty big and good, tv is huge, staff was really nice and hotel is close to public transport. We are really pleased. I suggest to everyone!

Good afternoon, We really appreciate that you took time to tell how much your liked your stay. We hope to see you during your next stay in Paris. Kind regards Sébastien and his team

Very nice families hotel

Customer review rating 5.0/5

Meital S. Families - Confirmed reviews ALL

We spent 4 nights at the hotel. Rooms are very big, beds were very comfortable. Breakfast was tasty and variant. The croissantד were Devine!!!! Kids don't pay for breakfast! Location is good, 10 minutes from metro. Many restaurants near by. Staff was nice. Nice restaurant at the 8th floor which you can see the Eiffel tower from.

Good day, Thank you so much for all those fabulous comment. I will share them with all the team. It was a real pleasure to welcome you, and we hope to see you again during your next stay in Paris. Best regards Sébastien and his team

Good family Stay

Customer review rating 3.5/5

Rici Families - Confirmed reviews ALL

Loved the modern, friendly atmosphere in the hotel. Our children loved the reception area!!!

Excellent well located hotel

Customer review rating 4.5/5

Chris Families - Confirmed reviews ALL

The condition of the hotel is very good and we enjoyed an excellent meal on the top floor

Good afternoon, Thank you so much for all those beautiful comment. It was a real pleasure to welcome you and we hope to see you again during your next stay in Paris. Kind regards Sébastien and his team

Quite neighborhood,lots of restaurants within 15 minutes walk.Modern hotel, clean,5 minutes to Metro from hotel

Customer review rating 4.0/5

James C. Couples - Confirmed reviews ALL

Stayed 4 nights everything’s were perfect, front desk staff (all of them) are so helpful ,you have questions they answer with beautiful smiles. Breakfast (buffet)could be little better not much choices, especially at 8 floor breakfast need more improvement restaurant packed full of guests but not much food.

Good morning, We very much appreciate your comments regarding your stay at the Novotel Paris Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. We take your comment about breakfast as a lesson. We are working on it to make it better for your nest stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sébastien and his team

Excellent condition hotel

Customer review rating 5.0/5

Emma S. Families - Confirmed reviews ALL

Everything was new and well looked after. Breakfast was fantastic- kid’s entertainment was a wonderful bonus. Gym was clean and well equipped. Staff were friendly and attentive. Good quality room too.

Good afternoon, Thank you so much for all those beautiful compliment. It was a pleasure to welcome your family. I will share your comment with the team because they all work hard to get lovely comment like yours. I hope to welcome you again soon. Best regards Sébastien and his team

Nice stay

Customer review rating 4.0/5

Mirko Families - Confirmed reviews ALL

Nice hotel. Clean and spacious bath. Great for families. Beds are comfty. Nice roof top restaurant open on weekends - unfortuately the coffe is only mediocre. One more thing ob the downside: it can get crowded in the restaurant in the morning - you should come before 8:30 or you might end up cueing for half an hour. It seems that they have not enough staff, they are running out of plates. Here they should definitivly work on their management. Staff is friendly, prices for familes are great! With the metro you‘ll need about 30 minutes to the tourist spots.

It could have been better

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We love novotel and we have always have an overall good customer experience. Judging this Novotel, gives us mixed feelings. We loved the interior and concept but we hated the way of checking in. Very confusing, not consistent and chaos while you expected being in a line for the check in. Having a desk would avoid that you're skipped and that clients arriving afterwards would be helped even if it's your turn. So little overview of what is happening. Can be improved. Room (junior suite 242) was very comfortable and in general clean except a part of the shower. (Photo available). A major issue here however was that during our stay(3 nights) the refrigerator hasn't woeker. After having been checked by a technician, refrigerator remained dead. Although we have reported it afterwards again nothing happened. We received glasses filled with icecubes, but I would rather have expected for a junior suite that the dysfunctional refrigerator would be immediatly replaced, which has not been the case. Breakfast looked good. Concept again very nice. But warm food was cold, not always refilled. 2nd morning, I've requested to one of the staff members(breakfast at 8th floor) to remove the bacon because there was a long hair in the casserol, which he immediatly did. 3rd day breakfast again in the bacon, my son was nearly chewing on baking paper. (Photo available). So some open attention points. Nothing to say about the staff...they do what they can do. We hope that you can take our comments as lessons learned in order to enhance the customer experience. For this range of Novotel and the price that we paid, these issues are not acceptable. We don't expect a flawless service in a Formule1, but for this type of Novotel, we certainly do.

Good afternoon, Thank you for taking the time to tell us about your experience at the Novotel Paris Porte de Versailles. I'm pleased to read that you love the concept of the hotel. I can understand that the reception without any desk can destabilize a little bit. We want to offer you a different experience than in the other hotels, an experience more personalized. I'm so sorry about the different issues you met during your stay. It should not happen. I hope the team could help you enough to fix it in time. Be sure that I take your feedback as a lesson to improve our quality. Thank you again for your sharing, and I hope we will welcome you in the futur. Kind regards Sébastien and his team

Four stars hotel not worth the price and service

Customer review rating 1.5/5

Sandro &. S. Couples - Confirmed reviews ALL

The hotel is rated four star however: - bathroom was made of cheap material and when showering the water was going out on the floor because of missing rubber - quality of the towels was very poor considering being a 4 star hotel - in the bathroom we have also found a bug as my wife was showering. This tells about the cleanliness of the place. - no slippers where provided which usually costs a few pence to buy which I always got in any 4 star hotels in other countries. When I asked the staff, they did not even offer to have them at extra cost. It was a very disappointment. Myself and my wife ended up going elsewhere to get a pair. Shameful considering we were on holiday. - the room was small but had a huge tv screen not proportionate to the room size. Better putting a smaller screen but provide a pair of slippers to customers. - the air conditioning was only working on cold air and we ended up turning it off - the sink had a weird setup considering the small amount of space between the tap and the base of the plate. I would barely wash my hands - the staff overall was so slow and did not seem to be trained or knowledgeable enough to provide simple info. They seemed lost. - on our last day around 7:40 very loud noise was coming from a room where someone was cleaning. That is awful considering that people are still sleeping during that time especially weekends. Overall experience was disappointed considering that I paid over €150 per night. For the quality we received that was not worth more than €100 per night.

Dear Sandro and S., Thank you for taking the time to tell us about your experience at the Novotel Paris Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastien and his team

Friendly staff, good location

TripAdvisor rating 5.0/5

CheeMengChan TripAdvisor review

Hotel staff is excellent friendly and helpful, room comfortable with high rates .so far best hotel in Paris for me , location are convenient for traveller , but breakfast too little choice , hopefully they can improve it .

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