Novotel Paris Porte de Versailles 4 stars

Customer review rating (ALL Rating) 4.5/5 1,665 reviews

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Description

Hotel extras

  • Ideal for walking to Paris Expo Versailles and Paris Convention Center

  • Beside Porte de Versailles Exhibition Park & Paris Convention Center

  • Restaurant/bar Rosé: responsible cuisine with a touch of Provence.

  • The fitness center boasts Technogym® equipment and a panoramic view

  • A modern hotel with a stylish and ethnic decor.

Our accommodation(s)

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Hotel location

Novotel Paris Porte de Versailles

4 Av De La Porte De La Plaine
75015 PARIS
France

GPS:48.830077, 2.292245

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,665 reviews

TripAdvisor Rating  3.9/5  221 reviews

Customer review rating 0.5/5

Rebecca D. V. Business - Confirmed reviews ALL

The lack of service we have experience this time is astonishing. At arrival, we were told that rooms were not ready so we of course left the luggages but check-in was not performed even though our passports were inserted in the system. We came back in the afternoon and we had to redo the whole process. On two days in a row, my bathroom wasn't cleaned and there was no toilet paper left and my father's bathroom wasn't cleaned as well, without changing the towels too. We had dinner at the restaurant and had to wait at least 15 minutes only to be seated as the waiters were talking between each other and not considering us. The wait in between placing our orders and having the food was way to long. 1 hour between each dish and the waiter wasn't able to follow every table. We had to ask for drinks for three times. This also happened last year when we decided to have dinner in the restaurant on the ground floor. And we were only 4 tables. Same thing at breakfast. Not enough tables for everyone and the waitress were not cleaning the ones that were empty. The lack of service is astonishing.

Customer review rating 5.0/5

Jennifer B. Business - Confirmed reviews ALL

The staff, room, and food were exceptional. I really enjoyed my brief stay. I arrived at 10:00 AM after a long flight and was able to get in my room early- so incredibly grateful. Thank you so much. My dinner in the restaurant was delicious!

Customer review rating 4.0/5

Rachel W. Business - Confirmed reviews ALL

Ideal location for the expo centre for a work trip. Rooms are comfortable. Breakfast had a good range to cover all tastes.

Customer review rating 3.0/5

Yudhi F. Families - Confirmed reviews ALL

The hotel is pretty good, reception was good, breakfast was decent, but the cleaning service is pretty bad. Out 4 nights there, there were 2 nights where our room wasn't clean after we left the room early, before 9 am, and back in the afternoon after 2 pm. The first time the cleaning service took out our card from power slot in the room but didn't even clean it. The second time the cleaning service just pull it slightly so that there's no electricity but again, never clean the room. For both time we have to go to reception and ask the room to be cleaned. I just don't understand why the cleaning service went in the room but didn't clean it. I raised the issues up to the reception and ask this to be escalated to the manager. Hopefully there's explanation why Note: I didn't hang any dont disturb sign in case you're wondering. Anyway, the cleaning service won't go int to take my card if I did

Customer review rating 2.5/5

Zichao W. Families - Confirmed reviews ALL

Reception did not show willing helping us. We stayed total 6 nights at the hotel, had to leave one day during the stay. One of the staff simply refused to help us to resolve baggage storage issue, which we never have at most of the 4 star hotels around world. There was also multiple mistakes in city tax charge. We requested a king size room, but got a simple telling us “no”. Very unhappy experience.

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Other web-users rate our hotel

  • 1,063 reviews 8.8/10 Location
  • 1,498 reviews 7.5/10 Room
  • 1,772 reviews 8.1/10 Service
  • 22 reviews 6.2/10 WiFi
  • 761 reviews 8/10 Breakfast
  • 665 reviews 7.4/10 Comfort
  • 657 reviews 7.5/10 Food
  • 529 reviews 9.3/10 Vibe

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