Aparthotel Adagio Paris XV 3 stars

Customer review rating (ALL Rating) 3.8/5 826 reviews

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Description

Hotel extras

  • Opposite the exhibition center

  • Private indoor car park

  • Business corner and child-friendly

  • 24-hour reception

  • Fiber-optic WIFI

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s) and 1 x Double bed(s)
  • Views: City View or Courtyard View

Hotel location

Aparthotel Adagio Paris XV

20 rue d'Oradour sur Glane
75015 PARIS
France

GPS:48.831318, 2.282365

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  826 reviews

Customer review rating 0.5/5

David T. Couples - Confirmed reviews ALL

Sauna conditions. 268 euros and not even eligible for ALL Accor points! Worst stay ever!

Dear David T., Thank you for your feedback. We regret to learn that your stay did not fully meet your expectations. We would like to clarify that, during the summer period, we provide at least one fan per apartment. We understand that during periods of extreme heat, this may still not always ensure optimal comfort. We are sorry if the fan was not available in your room upon arrival, and we will carry out internal checks to ensure this is properly followed. We also appreciate your comments regarding the loyalty program and will take them into consideration as part of our ongoing efforts to improve our services. Best regards, Adagio Paris XV

Customer review rating 2.5/5

Gina N. D. Couples - Confirmed reviews ALL

I chose the hotel because of its proximity to Roland Garros which was our reason for the visit. And it was a very convenient location. Very near the Metro, the neighborhood is nice, there’s grocery, boulangerie, restaurants nearby. We stayed for 9 nights, but they only cleaned our room on the 7th day. When I requested they said that my cleaning sked is not until the 7th day of our stay. They also do not have airconditioning which was fine until the weather change and it became very hot, and they ran out of Fan. Laundry is selfservice which was also fine, until the machine just kept getting my payment but never ran? When I asked for a refund, they made me write an email asking for a refund. For 6 Euros, I have to write an email to get it. Company Policy according to the manager which by the way was the manager of all rudeness. The one in charge of the cafe where bfast is served was also rude to the point that I had to shut him up. Also being a gold member of Accor doesn’t have any weight on these people. They even mentioned that only Diamond members get their requests.

Dear Gina, Thank you for your feedback regarding your recent stay at Aparthotel Adagio Paris XV. I am pleased to hear that you appreciated our convenient location near Roland Garros and the surrounding amenities. However, I regret to learn that your experience with our staff and services did not meet your expectations. I acknowledge your concerns regarding the cleaning schedule, which is indeed set for every seventh day during longer stays. We appreciate your understanding of our self-service laundry policy, and I apologize for the inconvenience you faced with the payment issue. Regarding communication with our team, I will ensure that your comments are addressed internally, as we strive for professionalism and courtesy from all our staff members. Your loyalty as a gold member is valued, and I am sorry to hear that you did not feel this during your stay. Thank you for bringing these matters to our attention, and we hope to offer you a more satisfactory experience in the future. Adagio Paris XV

Customer review rating 1.0/5

Opeyemi O. Families - Confirmed reviews ALL

Service and amenities are below par

Dear Opeyemi, Thank you for sharing your feedback regarding your recent stay. We regret to hear that you found our service and amenities did not meet your expectations. Your comments will be considered as we strive to enhance our guest experiences. Sincerely, Adagio Paris XV

Customer review rating 4.0/5

Bostjan B. Families - Confirmed reviews ALL

Very slow motion at reception desk.

Customer review rating 4.5/5

Vigneshwaran S. Families - Confirmed reviews ALL

Good

Dear Vigneshwaran, Thank you for your positive feedback. We are pleased to know that you had a good experience at our hotel. Your satisfaction is our priority, and we hope to welcome you back in the future. Goodbye, Aparthotel Adagio Paris XV

Other web-users rate our hotel

  • 723 reviews 9/10 Location
  • 1,120 reviews 5.2/10 Room
  • 671 reviews 7/10 Service
  • 16 reviews 6.5/10 WiFi
  • 417 reviews 4.2/10 Cleanliness
  • 258 reviews 3.2/10 Vibe
  • 206 reviews 3.3/10 Amenities
  • 180 reviews 6.9/10 Breakfast

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