Aparthotel Adagio Paris XV 3 stars

Customer review rating (ALL Rating) 3.9/5 826 reviews

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Description

Hotel extras

  • Opposite the exhibition center

  • Private indoor car park

  • Business corner and child-friendly

  • 24-hour reception

  • Fiber-optic WIFI

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s) and 1 x Double bed(s)
  • Views: City View or Courtyard View

Hotel location

Aparthotel Adagio Paris XV

20 rue d'Oradour sur Glane
75015 PARIS
France

GPS:48.831318, 2.282365

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  826 reviews

Customer review rating 2.5/5

Gina N. D. Couples - Confirmed reviews ALL

I chose the hotel because of its proximity to Roland Garros which was our reason for the visit. And it was a very convenient location. Very near the Metro, the neighborhood is nice, there’s grocery, boulangerie, restaurants nearby. We stayed for 9 nights, but they only cleaned our room on the 7th day. When I requested they said that my cleaning sked is not until the 7th day of our stay. They also do not have airconditioning which was fine until the weather change and it became very hot, and they ran out of Fan. Laundry is selfservice which was also fine, until the machine just kept getting my payment but never ran? When I asked for a refund, they made me write an email asking for a refund. For 6 Euros, I have to write an email to get it. Company Policy according to the manager which by the way was the manager of all rudeness. The one in charge of the cafe where bfast is served was also rude to the point that I had to shut him up. Also being a gold member of Accor doesn’t have any weight on these people. They even mentioned that only Diamond members get their requests.

Dear Gina, Thank you for your feedback regarding your recent stay at Aparthotel Adagio Paris XV. I am pleased to hear that you appreciated our convenient location near Roland Garros and the surrounding amenities. However, I regret to learn that your experience with our staff and services did not meet your expectations. I acknowledge your concerns regarding the cleaning schedule, which is indeed set for every seventh day during longer stays. We appreciate your understanding of our self-service laundry policy, and I apologize for the inconvenience you faced with the payment issue. Regarding communication with our team, I will ensure that your comments are addressed internally, as we strive for professionalism and courtesy from all our staff members. Your loyalty as a gold member is valued, and I am sorry to hear that you did not feel this during your stay. Thank you for bringing these matters to our attention, and we hope to offer you a more satisfactory experience in the future. Adagio Paris XV

Customer review rating 1.0/5

Opeyemi O. Families - Confirmed reviews ALL

Service and amenities are below par

Dear Opeyemi, Thank you for sharing your feedback regarding your recent stay. We regret to hear that you found our service and amenities did not meet your expectations. Your comments will be considered as we strive to enhance our guest experiences. Sincerely, Adagio Paris XV

Customer review rating 4.0/5

Bostjan B. Families - Confirmed reviews ALL

Very slow motion at reception desk.

Customer review rating 4.5/5

Vigneshwaran S. Families - Confirmed reviews ALL

Good

Dear Vigneshwaran, Thank you for your positive feedback. We are pleased to know that you had a good experience at our hotel. Your satisfaction is our priority, and we hope to welcome you back in the future. Goodbye, Aparthotel Adagio Paris XV

Customer review rating 2.5/5

Peter B. Families - Confirmed reviews ALL

We stayed here as a family of 4, plus our dog. The beds were ok. Only one pillow, with a token spare pillow between the 4 of us in the cupboard. The kitchenette was clean. The bathroom was clean. The toilet, in a separate little room smelt or urine from day 1, despite us further cleaning. The windows appeared not to lock. The biggest issue of all was that one of the two radiators in our room did not turn off and so we all woke in the night, too hot. The hotel is conveniently located near to a Metro station and tram station. It’s about an hour’s walk from the Eiffel Tower, for reference.

Dear Peter, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your positive remarks about our convenient location and the cleanliness of the kitchenette and bathroom. However, I am sorry to learn about the challenges you encountered during your visit. We strive to maintain high standards, and it is concerning to hear about the issues with the toilet and radiator. Your comments regarding the decor and the limited bedding options have been noted, as we continually seek to improve our guest experience. Rest assured, we value your insights and will use your feedback to evaluate our services. We hope you will consider staying with us again in the future, allowing us an opportunity to provide a more pleasant experience. Sincerely, Adagio Paris XV

Other web-users rate our hotel

  • 704 reviews 9/10 Location
  • 1,098 reviews 5.4/10 Room
  • 662 reviews 7.3/10 Service
  • 16 reviews 6.2/10 WiFi
  • 419 reviews 4.2/10 Cleanliness
  • 249 reviews 3.1/10 Vibe
  • 200 reviews 3/10 Amenities
  • 178 reviews 7.2/10 Breakfast

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