Mercure Paris Porte de Versailles Expo Hotel 4 stars

Someone opened my room one morning at 8am and closed it without saying a word Very noisy with construction work. Very light bed.. moving during the night. My Bose headset disappeared in the room

Had a wonderful stay would stay again after work has been done hotel will look amazing Staff are very friendly and helpful Hotel very clean even as they are doing work Food and drink was good about averaged priced

Noisy, Construction Work, Dirty

Excelle

The receptionist was very friendly and promised me an upgrade but when I came to room it was not an upgrade. It was a spacious room but no window to the outside and dark and stuffy with bad air-cycling.

In my 2 nights stay I was able to experience only the accommodation services and not the facilities or restauration services. Due to the nature of my business visit, I had to come back just for the night sleep. Comfortable, quiet, calm and restful. The front desk team was very polite, helpful and fast.

Good service. All g9od.

Nice room, very clean. Only minor disturbance by ongoing renovation works (short interruption of hot water in shower - 30 sec? and minimal amount of noise). Cleaning staff and bar people very friendly. Breakfast: all I want. Received text message that room was ready upon arrival, but it wasn't. Reception desk offered a drink, that is nice.

Very clean, pleasent i elegant!

If the hotel was not so conviniently located next to the Exhibition Center, I would not go back there. Don't know about the renovated rooms, but the old ones are pretty run down, old fashioned and dirty. Horrible soundproofing, tiny windows, almost no toiletries available in the rooms, unefficient hair dryer, etc.

Very good

Accommodating and pleasant. Nothing to complain about but nothing memorable to write home about.

the reception and service upon arrival was complete. Correct information, fast and friendly. Privelege room was nice and clean. Breakfast was correctly priced and contained all necessities. Check out quick and correct. Will certainly consider staying in this hotel during another visit.

Dirty, worn out, soiled. Would never consider again and I will avoid the brand.

· The hotel staff were impolite. They were opening the door of the room without knocking and when we asked them to come later in order to clean the room, as we were still there, they shouted that we have to get out of the room, because it is not their duty to come later. It is the first time that I come across such a behaviour. Moreover, during the first day of our stay there, the toilet flush did not work and there was water coming from the toilet, each time we used the toilet. We informed the hotel staff about that just after the check in and we left the room. They told us that they would fix it. We came back in the room about 5-6 hours later and the hotel staff did not inform anyone, the situation was the same. We told the hotel staff and they told us that they forgot to fix the problem and that they would fix it the following day!!! which actually means that we could not use the toilet at all for that day... !!After arguing with them, they let us move to another room, as there was a cancellation. Another negative aspect of the hotel is the fact that it is really difficult to find them on the phone if you need something and it takes them many days before they respond to your e-mail. I would think more than twice before staying at that hotel again and it certainly is not worth the money that you need to pay! I am sure that there are better options to stay in Paris, in which you would need to pay less, but you will for sure have a toilet.