Mercure Paris Porte de Versailles Expo Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,615 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel certified ALLSAFE

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
France

GPS:48.827125, 2.292001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MILLÉSIME

Our chef offers regional French specialties and some exotic dishes in a modern and warm setting. Beside the Porte de Versailles Expo Park, we welcome you during the week for a meal or a drink.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,615 reviews

TripAdvisor Rating  4.0/5  112 reviews

Certificate of excellence 2022

Really enjoyed our stay - spotlessly clean, breakfast was fab, nice part of Paris 👍👍👍

TripAdvisor rating 5.0/5

Mishkins23 TripAdvisor review

We had a surprisingly pleasant stay at the Mercure Porte de Versailles. Some of the reviews below are not very complimentary and we were a bit worried but the hotel is really nice and in a chilled residential area of Paris. Breakfast was excellent - with an amazing choice of fruit, cheeses, cooked meats and even a pancake machine. We enjoyed our breakfast there every day - many thanks to the amazing breakfast teak staff who worked tirelessly every morning. It’s a busy hotel with many guests. There was a great selection of hot drinks (Nespresso coffee and tea). Speaking of food and drinks, the bar / cafe in the hotel is lovely too. I would recommend room service food - we had really nice tea and coffee at the bar and room service dinner (recommend the cooked meats selection (enough for two)). The rooms were spotlessly clean - again, compliments to the cleaning staff! The standard of their work is impressive! The beds were faultlessly made and the rooms were also super clean! Thank you! Nuxe hand soap and shower gel plus Kusmi tea - felt very spoit!! Finally, a couple of negative points: Yes, the paper cups mentioned below and not having means to transport water from the cooler down the corridor to your room - not great! The hotel should provide glass or metal bottles for people to take 0.5 litre or a litre back to their room. We made multiple trips (and used the kettle in the end to transport water for all of us in the room). There was a slightly unpleasant drainage perhaps smell in our bathroom when we arrived. Perhaps this is unavoidable; we chose to ignore it as we were too tired to move after our travel. Finally, reception - generally, very friendly and welcoming, some super helpful receptionists there. Unfortunately, one of them was rather rude to a member of our party who tried to book a taxi. She was short-tempered and condescending when all that she was asked to help with was to book a taxi. We considered talking to the hotel manager but a) had no idea who they were (they might have even been this rude individual) and b) decided to try and not spoil our break. This happened at the start of our stay. All I would suggest to the hotel manager is remind all their reception staff is that they should treat all their guests with respect and politeness, especially when all you are asked is to book a taxi. Surely that is not too much to ask for if you work in hospitality. Would still stay here again but wish our experience had not been soured a bit by the rude, impatient receptionist. PS Recommend the 15th Boulevard bistro near the hotel for food - amazing pizza, salad and nice ice cream. PPS We noticed that the windows open fully even on high floors which we found unsettling as that’s not child-safe.

Dear Mishkin, Thank you very much for your detailed review of your stay at the Mercure Porte de Versailles hotel. It is a pleasure to read that you enjoyed our establishment, our breakfast, the bar/café, and that the cleanliness of our rooms as well as the Nuxe and Kusmi Tea products lived up to your expectations. We are also delighted to receive your compliments on our breakfast staff and cleaning team. Your words of encouragement will be shared with them. Regarding the negative points you mentioned, we are sincerely sorry for the inconvenience you encountered. We take note of your comments. Regarding the incident with the member of our reception staff, we apologize for this lack of courtesy. Please be assured that we will take the necessary measures to improve the quality of our customer service. We hope that despite these inconveniences, you had a pleasant stay with us and that we will have the opportunity to welcome you again in the future. Best regards,

Super Stay in Paris

Customer review rating 5.0/5

Blair B. Business - Confirmed reviews ALL

I had a lovely stay at the Hôtel Mercure Paris Porte de Versailles Expo. It was conveniently located near the Paris Exposition Center where my event was being held. The staff was super nice and helpful. The dining in the lobby was outstanding. The room was clean and well-maintained. Zero complaints.

Dear BLAIR THOMAS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

Good location. Breakfast choices are simple but good enough.

Customer review rating 3.5/5

Al Business - Confirmed reviews ALL

In general the hotel is clean, staff are helpful, breakfast is simple but good enough. However, the room is lack of amenities for overseas travellers, no hair conditional, no slippers, no toothbrush set. With the location of the hotel, it aims to exhibition attendees who are usually from overseas. Basic amenities should be provided. I asked the receptionist and he offered €5 for a pair of slippers which should be complimentary by most of the hotel in 3 stars or above

Dear ALICE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

Good experience

TripAdvisor rating 5.0/5

French-Doctor Business - TripAdvisor review

Excellent hotel for business or even a family week-end. Excellent breakfast and dinner. Even if it is probably the usual parisian price, the parking is a little to expensive : 20€/night. A groud floor too crowdy and noisy. However, the rooms are well equipped, clean and silent.

Hello French Doctor, Thank you for taking the time to share your experience at our hotel. We're delighted you enjoyed our breakfast and our restaurant and bar area. We're glad you enjoyed your room. Thank you for choosing us for your stay. Wishing you a wonderful day, Anissa M'PEMBA Community Manager

Our event In Mercure Paris Porte de Versailles

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very good experience, teams engaged to make our stay perfect. Loved it.

Dear Ms Smirnova , We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

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