Mercure Paris Porte de Versailles Expo Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,313 reviews

Mercure Paris Porte de Versailles Expo Hotel - Image 1
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Description

Hotel extras

  • Renovated and modern rooms

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
France

GPS:48.827125, 2.292001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO MILLESIME

Our chef provides regional French specialties and more exotic dishes in a warm and modern setting. Close to the Paris Expo Porte de Versailles, we welcome guests during the week for a meal or a drink.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,313 reviews

Customer review rating 1.5/5

Chapman N. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations and regret the discomfort you experienced. We take your comments regarding the air conditioning and your room very seriously, and they have been shared with our maintenance and housekeeping teams for thorough review. Please be assured that our housekeeping team follows strict cleaning and inspection protocols, with rigorous procedures in place to ensure the comfort and well-being of our guests. We will nevertheless carry out all the necessary checks following your comments. We appreciate your feedback and hope to have the opportunity to welcome you again for a more enjoyable stay. Kind regards, Camille H. Front Office Manager

Customer review rating 2.5/5

Aaron M. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your check-in experience did not meet expectations, particularly regarding the waiting time and communication. This is not the standard of service we aim to provide, and your comments have been shared with our front office team for review. We are pleased that you appreciated the water station and found breakfast adequate, though we regret that certain in-room amenities did not fully meet your comfort needs, especially in warm weather conditions. We hope to have the opportunity to welcome you again for a smoother and more comfortable stay. Kind regards, Camille H. Front Office Manager

Customer review rating 1.5/5

Roscoe E. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share such detailed feedback regarding your stay. We are sorry to learn that your experience did not meet your expectations and that several aspects of your visit left you with a negative impression. We sincerely regret the inconveniences you encountered during a particularly busy period linked to major events taking place in the area. Please be assured that we take comments regarding service quality, reception procedures, room readiness, guest comfort and technical issues very seriously. Your observations have been shared with the relevant department managers and will contribute to our ongoing efforts to improve both our organization and the overall guest experience. We are nevertheless pleased to read that you found the bed comfortable, although we understand that this positive point was not enough to offset the difficulties you experienced during your stay. Thank you again for your feedback. We regret that we were unable to provide the level of experience you expected and hope to have the opportunity to restore your confidence in the future. Kind regards, Camille H. Front Office Manager

Customer review rating 3.5/5

Evan F. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to read that you were satisfied with the room service provided during your stay. We regret, however, that the comfort of our public areas did not fully meet your expectations during the exceptionally high temperatures experienced at the time of your visit. We understand how this may have impacted your enjoyment of the restaurant and the football broadcasts. Please be assured that our technical team is actively working to address this issue and ensure a more comfortable environment for our guests. Your comments regarding the overall value perception of your stay have been noted and shared with the relevant teams as part of our continuous efforts to enhance the guest experience. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future. Kind regards, Camille H. Front Office Manager

Customer review rating 0.5/5

Joud F. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations, particularly regarding noise levels and the quality of service you received. Providing a welcoming and attentive service is a priority for us, and we regret if this was not reflected during your stay. Your comments have been shared with the relevant teams as part of our ongoing efforts to improve our guests' experience. We appreciate your feedback and hope to have the opportunity to welcome you again in the future under better circumstances. Kind regards, Camille H. Front Office Manager

Other web-users rate our hotel

  • 442 reviews 7.7/10 Location
  • 821 reviews 7.1/10 Room
  • 1,149 reviews 8.6/10 Service
  • 9 reviews 6.7/10 WiFi
  • 424 reviews 7.2/10 Comfort
  • 370 reviews 7.3/10 Breakfast
  • 300 reviews 8.1/10 Cleanliness
  • 135 reviews 3.7/10 Value

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