Mercure Paris Porte de Versailles Expo Hotel 4 stars

TripAdvisor rating 3.5/5 1,073 reviews
Mercure Paris Porte de Versailles Expo Hotel
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Hotel extras

  • Millésime restaurant, modern and warm, French cuisine

  • Located opposite gate D of the Exhibition Center/Hall 7

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Private, secure and illuminated indoor parking

  • Family rooms, possibility of adjoining rooms. Just ask!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Dear Customers: As of 15/04/19, major renovations will be done during the day. There will be no noise between 7 pm and 9 am or on Sundays. Our teams are at your disposal for any information.

Hotel location

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170
vanves
france

Tel: +33825805757

Fax: (+33)1/46485656

Contact email

Check-in from 15h00

Check out up to 12h00

  • MERCURE PARIS PTE VERSAIL EXPO :   80 Porte de Vers.

  • VANVES :   58 Carr. A Legris

  • PTE DE CHAPELLE-MAIRIE D'ISSY :   12 Porte de Vers.

  • ST DENIS-CHATILLON MONTROUGE :   13 Malak. Pl.Vanves

  • MERCURE PARIS PTE VERSAIL EXPO :   T3 Georges Brassens

  • Tram T2 :   T2 Porte de Versailles

  • By plane

    BEAUVAIS At 80km / 49.71 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By helicopter

    HELIPORT ISSY LES MOULINEAUX At 3km / 1.86 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 3km / 1.86 miles

GPS :48.827125, 2.292001

Our accommodations

Spacious, soundproofed and air-conditioned rooms. Choose the Privilege Room for added comfort. For family vacations, our Junior Suites have 2 separate areas and can accommodate up to 4 people. For business trips, enjoy the lounge area. We also have suites for added comfort.

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Family Junior Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

MILLÉSIME

Type of cuisine: International

Our chef offers regional and French specialties, as well as a selection of exotic dishes, in a warm, modern setting. Located just a stone's throw from the Porte de Versailles exhibition center, we are open every day for you to enjoy a drink or a meal.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 350

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 235 people

Find out more

Our guest reviews for
Mercure Paris Porte de Versailles Expo Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,267 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,073 reviews

Poor Service & behavior at Breakfast restaurant

TripAdvisor rating 3.5/5

mayurg912 Business - 08/12/2019 TripAdvisor review

I regularly stay at this hotel and I ask for two things, one two full boiled eggs and the other one, 1 super hot milk pot. I used to get it regularly but this time, I did not get hot milk even after waiting for 15 min. When I asked waitress, she said, she forgot and arguing that i can use regular warm milk. I was surprised by this behavior and no one even bothered to gimme hot milk I wanted. Very disappointed and would think twice before booking this property.

Dear Guest, Thanks for sharing with us your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect place for Expo Pavilions Visit, as well as for exploring Paris

Customer review rating 4.1/5

Todor Business - 19/11/2019 Confirmed reviews ALL

Hôtel Mercure Paris Porte de Versailles Expo is the perfect place for your stay when in Paris for some conference or exhibition at the Expo Pavilions. It is also a very good location to plan your visit to Paris, as well as the near cities and villages, as it is in fact in the suburban area of Paris - in Vanves. The service in the hotel is very good - rooms are spacious and cleaned regularly, beds are very comfortable for refreshing sleep, breakfast is rich (the additional coffee machines make very good coffee from Nespresso capsules).

Dear Todor K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 4.1/5

S. Business - 19/11/2019 Confirmed reviews ALL

Was very adequate for my needs even with the renovations that were taking place

Dear Braybon S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Noise in the corridor

Customer review rating 4.1/5

Dick B. Business - 18/11/2019 Confirmed reviews ALL

mixed emotions between the (expected) quality of the Suite and the noise in the corridor

Dear Dick B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have indeed begun renovations, necessary, which began since April 15, 2019. We proceeded to a communication on the booking sites and a display within the hotel. The work takes place from 09h to 18h. Beyond this time, the priority is the tranquility and well-being of our customers. We urge our service providers to respect this time slot. This work will allow us to offer a comfort and quality of service that we do not doubt, fully meet your expectations. We are still sorry for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Disappointed

Customer review rating 4.1/5

Alexandre L. Business - 18/11/2019 Confirmed reviews ALL

Someone opened my room one morning at 8am and closed it without saying a word Very noisy with construction work. Very light bed.. moving during the night. My Bose headset disappeared in the room

Dear Alexandre L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. After reading lock, we actually found that a maid entered at 8:50 by mistake in your room. We offer our sincere apologies for the inconvenience. Regarding your Bose helmet, after informing our various services, it turns out that we had no return or complaint from you at your check-out. Which would have allowed us to do the necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Great stay

TripAdvisor rating 3.5/5

kpbailey1066 Couples - 13/11/2019 TripAdvisor review

Had a wonderful stay would stay again after work has been done hotel will look amazing Staff are very friendly and helpful Hotel very clean even as they are doing work Food and drink was good about averaged priced

Dear guest, Thanks a lot for sharing your experience in our hotel with us. I'm very happy about your comment concerning our staff, the hotel and the cleaning service. I hope to welcome you again after the renovation program. Best regards,

Noisy, Construction Work, Dirty

Customer review rating 4.1/5

Eleonora Business - 07/11/2019 Confirmed reviews ALL

Noisy, Construction Work, Dirty

Dear Vincent R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have indeed begun renovations, necessary, which began since April 15, 2019. We proceeded to a communication on the booking sites and a display within the hotel. The work takes place from 09h to 18h. Beyond this time, the priority is the tranquility and well-being of our customers. We urge our service providers to respect this time slot. This work will allow us to offer a comfort and quality of service that we do not doubt, fully meet your expectations. We are still sorry for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 4.1/5

H. Business - 03/11/2019 Confirmed reviews ALL

Excelle

Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Porte de Versailles Expo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur H., en l’expression de nos sentiments les meilleurs. Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Quite dark somber room

Customer review rating 4.1/5

Anonymous Business - 30/10/2019 Confirmed reviews ALL

The receptionist was very friendly and promised me an upgrade but when I came to room it was not an upgrade. It was a spacious room but no window to the outside and dark and stuffy with bad air-cycling.

Dear Eva S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

A nice, short and comfortable experience

Customer review rating 4.1/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

In my 2 nights stay I was able to experience only the accommodation services and not the facilities or restauration services. Due to the nature of my business visit, I had to come back just for the night sleep. Comfortable, quiet, calm and restful. The front desk team was very polite, helpful and fast.

Dear Costas B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Satisfied. Good service. Clean tidy hotel

Customer review rating 4.1/5

Anonymous Families - 14/10/2019 Confirmed reviews ALL

Good service. All g9od.

Dear Robert S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Perfect location next to Expo Porte de Versailles

Customer review rating 4.1/5

Outis N. Business - 07/10/2019 Confirmed reviews ALL

Nice room, very clean. Only minor disturbance by ongoing renovation works (short interruption of hot water in shower - 30 sec? and minimal amount of noise). Cleaning staff and bar people very friendly. Breakfast: all I want. Received text message that room was ready upon arrival, but it wasn't. Reception desk offered a drink, that is nice.

Dear Bart N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 4.1/5

Branka Solo - 29/09/2019 Confirmed reviews ALL

Very clean, pleasent i elegant!

Dear Branka R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Not worth the money

Customer review rating 4.1/5

Mona Business - 29/09/2019 Confirmed reviews ALL

If the hotel was not so conviniently located next to the Exhibition Center, I would not go back there. Don't know about the renovated rooms, but the old ones are pretty run down, old fashioned and dirty. Horrible soundproofing, tiny windows, almost no toiletries available in the rooms, unefficient hair dryer, etc.

Dear Mona d., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We also inform you that renovations, necessary, have started since April 15, 2019. What awaits you is comfort and quality of service that are not up to your expectations. We expect to discover our establishment totally refurbished !! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
Customer review rating 4.1/5

Ilona Business - 28/09/2019 Confirmed reviews ALL

Very good

Dear Ilona T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Very pleasant and functional

Customer review rating 4.1/5

Adrian Business - 24/09/2019 Confirmed reviews ALL

Accommodating and pleasant. Nothing to complain about but nothing memorable to write home about.

Dear Adrian W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Apprenez à prononcer Our hotel started in April a complete renovation of the hotel and we hope to welcome you soon in a fully refurbished establishment. Works that will allow us to offer comfort and quality of service that we do not doubt, will fully meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Stay During EAS 2019

TripAdvisor rating 3.5/5

infoI4984QN Business - 23/09/2019 TripAdvisor review

the reception and service upon arrival was complete. Correct information, fast and friendly. Privelege room was nice and clean. Breakfast was correctly priced and contained all necessities. Check out quick and correct. Will certainly consider staying in this hotel during another visit.

Dear Guest, Thanks a lot for sharing your expérience with us. I'am very happy that you loved and enjoyed your room, the staff and the breakfast. It will be a pleasure to welcome you again. Best regards,

Worn out, sad property needs total remodel

Customer review rating 4.1/5

Anonymous Business - 15/09/2019 Confirmed reviews ALL

Dirty, worn out, soiled. Would never consider again and I will avoid the brand.

Dear Charles S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We also inform you that renovations, necessary, have started since April 15, 2019. What is useful is to offer you a comfort and quality of service that are not related, which corresponds to your expectations. We expect to discover our establishment totally refurbished !! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

disaster-very negative experience-the wosrt hotel i have ever visited

Customer review rating 4.1/5

K. E. Friends - 14/09/2019 Confirmed reviews ALL

· The hotel staff were impolite. They were opening the door of the room without knocking and when we asked them to come later in order to clean the room, as we were still there, they shouted that we have to get out of the room, because it is not their duty to come later. It is the first time that I come across such a behaviour. Moreover, during the first day of our stay there, the toilet flush did not work and there was water coming from the toilet, each time we used the toilet. We informed the hotel staff about that just after the check in and we left the room. They told us that they would fix it. We came back in the room about 5-6 hours later and the hotel staff did not inform anyone, the situation was the same. We told the hotel staff and they told us that they forgot to fix the problem and that they would fix it the following day!!! which actually means that we could not use the toilet at all for that day... !!After arguing with them, they let us move to another room, as there was a cancellation. Another negative aspect of the hotel is the fact that it is really difficult to find them on the phone if you need something and it takes them many days before they respond to your e-mail. I would think more than twice before staying at that hotel again and it certainly is not worth the money that you need to pay! I am sure that there are better options to stay in Paris, in which you would need to pay less, but you will for sure have a toilet.

Dear E. K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Versailles Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have taken into account your remarks. That is why we talked with our department heads, to whom we explained that the behaviors you shared with us, did not reflect the quality of service usually offered, and we reminded them of the quality standards set. in place. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo

Warm welcome, very nice room

Customer review rating 4.1/5

Di D. Business - 13/09/2019 Confirmed reviews ALL

The staff was very kind, both at the reception and at the restaurant. I appreciated the presence of security staff at the entrance of the hotel. The room was very well equipped and the bed very confortable.

Dear Paola Di D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine Hidoux Assistante de direction Hôtel Mercure Paris Porte de Versailles Expo
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