Mercure Paris Porte de Versailles Expo Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,283 reviews

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Mercure Paris Porte de Versailles Expo Hotel - Image 1
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Mercure Paris Porte de Versailles Expo Hotel - Image 4
36 38 rue du moulin, 92170 VANVES, France

Description

Hotel extras

  • Renovated and modern rooms

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

Our accommodation(s)

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Hotel location

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
France

GPS:48.827125, 2.292001

Telephone
Fax +33 1 46 48 56 56

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Millésime

Our chef provides regional French specialties and more exotic dishes in a warm and modern setting. Close to the Paris Expo Porte de Versailles, we welcome guests during the week for a meal or a drink.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,283 reviews

TripAdvisor Rating  3.9/5  147 reviews

Customer review rating 1.0/5

Alan C. Business - Confirmed reviews ALL

No iron in the room - told by reception come down 7 floors and carriy one back up to room yourself. Got to reception - sorry we gave it away. Got to breakfast "cash or card" ? - my wallet is 7 floors up please put it on my room. No can do - go back up 7 floors and come back down 7 floors if you want to eat. I did that and the breakfast was pretty bad and cost €28 - I didnt go the second day because there was beeter options outside hotel - staff apart from one guy pretty unhelpful and not customer service trained at all. I stay in a lot of hotels and this one is not a hotel I will stay in a second time

Customer review rating 3.0/5

Jetske V. Business - Confirmed reviews ALL

8th floor under the machine of the elevator is a lot of noise Long wait to check-in

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Walid BOUALI Assistant chef de réception

Customer review rating 3.0/5

Christof G. Business - Confirmed reviews ALL

The lobby, dining room and breakfast area are nice; with a good selection of food and drinks. Friendly and helpful staff also. The room itself however is not worth a four star rating. My room was situated on the 7th floor, still it was very noisy and I could hear people make noise in the lobby all through the night. Also the elevator noise was very audible. The room was also too warm and the airco was stuck and didn't work. The worst of all was the bed. The mattress had a plastic protection cover which in combination with the temperature in the room made me wake up soaking wet from sweating. Overall the room was very soberly equipped: no mini-bar, no complimentary bottle of water, no working refrigerator, no decoration, no slippers, no bathrobe, I have decided not to stay at this hotel again and I will not recommend it to colleagues.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Camille H. CHEFFE DE RÉCEPTION

Customer review rating 2.5/5

Joseph P. Business - Confirmed reviews ALL

Poor.

Bonjour, Merci pour votre commentaire. Les avis sont avant tout pour nous un moyen de dialogue avec nos clients et contribuent à améliorer l’expérience de chacun et non dans un but premier commercial. Nous respectons votre avis et espérons que vous avez passé un agréable séjour parmi nous. Walid BOUALI Assistant chef de réception

Customer review rating 4.5/5

Nathalie M. Business - Confirmed reviews ALL

nice room with nice bar and good breakfast . I recommend it surely Parking is also a plus

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialement, Walid BOUALI Assistant chef de réception

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Other web-users rate our hotel

  • 442 reviews 7.7/10 Location
  • 834 reviews 7.2/10 Room
  • 1,041 reviews 8.4/10 Service
  • 9 reviews 6.8/10 WiFi
  • 463 reviews 7.5/10 Comfort
  • 393 reviews 6.9/10 Breakfast
  • 322 reviews 7.9/10 Cleanliness
  • 13 reviews 3.9/10 Wellness Area

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