Mercure Paris Porte de Versailles Expo Hotel 4 stars

We had a surprisingly pleasant stay at the Mercure Porte de Versailles. Some of the reviews below are not very complimentary and we were a bit worried but the hotel is really nice and in a chilled residential area of Paris. Breakfast was excellent - with an amazing choice of fruit, cheeses, cooked meats and even a pancake machine. We enjoyed our breakfast there every day - many thanks to the amazing breakfast teak staff who worked tirelessly every morning. It’s a busy hotel with many guests. There was a great selection of hot drinks (Nespresso coffee and tea). Speaking of food and drinks, the bar / cafe in the hotel is lovely too. I would recommend room service food - we had really nice tea and coffee at the bar and room service dinner (recommend the cooked meats selection (enough for two)). The rooms were spotlessly clean - again, compliments to the cleaning staff! The standard of their work is impressive! The beds were faultlessly made and the rooms were also super clean! Thank you! Nuxe hand soap and shower gel plus Kusmi tea - felt very spoit!! Finally, a couple of negative points: Yes, the paper cups mentioned below and not having means to transport water from the cooler down the corridor to your room - not great! The hotel should provide glass or metal bottles for people to take 0.5 litre or a litre back to their room. We made multiple trips (and used the kettle in the end to transport water for all of us in the room). There was a slightly unpleasant drainage perhaps smell in our bathroom when we arrived. Perhaps this is unavoidable; we chose to ignore it as we were too tired to move after our travel. Finally, reception - generally, very friendly and welcoming, some super helpful receptionists there. Unfortunately, one of them was rather rude to a member of our party who tried to book a taxi. She was short-tempered and condescending when all that she was asked to help with was to book a taxi. We considered talking to the hotel manager but a) had no idea who they were (they might have even been this rude individual) and b) decided to try and not spoil our break. This happened at the start of our stay. All I would suggest to the hotel manager is remind all their reception staff is that they should treat all their guests with respect and politeness, especially when all you are asked is to book a taxi. Surely that is not too much to ask for if you work in hospitality. Would still stay here again but wish our experience had not been soured a bit by the rude, impatient receptionist. PS Recommend the 15th Boulevard bistro near the hotel for food - amazing pizza, salad and nice ice cream. PPS We noticed that the windows open fully even on high floors which we found unsettling as that’s not child-safe.

I had a lovely stay at the Hôtel Mercure Paris Porte de Versailles Expo. It was conveniently located near the Paris Exposition Center where my event was being held. The staff was super nice and helpful. The dining in the lobby was outstanding. The room was clean and well-maintained. Zero complaints.

In general the hotel is clean, staff are helpful, breakfast is simple but good enough. However, the room is lack of amenities for overseas travellers, no hair conditional, no slippers, no toothbrush set. With the location of the hotel, it aims to exhibition attendees who are usually from overseas. Basic amenities should be provided. I asked the receptionist and he offered €5 for a pair of slippers which should be complimentary by most of the hotel in 3 stars or above

Excellent hotel for business or even a family week-end. Excellent breakfast and dinner. Even if it is probably the usual parisian price, the parking is a little to expensive : 20€/night. A groud floor too crowdy and noisy. However, the rooms are well equipped, clean and silent.

Very good experience, teams engaged to make our stay perfect. Loved it.