Aparthotel Adagio Porte de Versailles 4 stars

Room was nicely decorated and in order with the price. There was some dust under the bed. Next time, please sweep there too. It looked like it hasn’t been swept for a long time. We booked for 3 persons with 2 single beds, but got a room with 1 double-bed. No big problem for us (we are easy guests), but please check the reservation better or tell us at check-in.

well equiped with the kitchen very nice for people who love to cook light.

We booked an apartment for 4 people but when we got to the room the extensible couch was not made, therefore we had to call the reception, but the phone in the room was not working. Then we did it ourselves, however everything was dusty and used. But this was not the worst part of the experience. On our second day there, there was no hot water. We went downstairs to the reception twice to complain about this and ask when it will be solved. The staff told us in a very rude manner that they do not know and cannot say anything about it, without even an apology. Moreover, we brought a towel from the room which had a hole in it and requested to replace it. Without any apologies, the receptionist gave us one new towel but insisted that we take the old one back to the room. We told him we don’t need the ripped towel back and left it on the reception counter. The front office employee started becoming very aggressive, chasing us with the towel, screaming and touching us. He insisted to accompany us to the room, but we refused because we were scared of his aggressiveness. We did not feel safe at all and kept telling him that we will call the police.And all of this happened in a lobby full of guests. After this incident, we did not trust the staff or the hotel for any other problem that we might have, like the lights in the room that were flickering, the portable heater that only worked in the first night. I want to mention that we can get past the dirtiness and the lack of hospitality from the staff, but we cannot accept being harassed by the hotel staff in such a manner. This is supposed to be a 4 star hotel and it was terrible in every way possible. I really hope that our bad experience will be heard and we expect a reply from the management of the hotel.

NICE HOTEL, space in the room

The hotel delivers exactly what is offered on its site. I stayed 10 nights with my wife and daughter in an apartment with complete kitchen. We cooked a lot of times and prepared our own breakfast all days. Pros: - Near Metro ( lines 8 and 12, 10 min walking) and RAR ( 1 minute walking); - near market ( Carrefour City), pharmacy and some restaurants - kitchen is fully equipped - beds are comfortable, even the sofa bed was good! Cons: - dishwasher was not working (I didn’t inform the hotel) - cleaning in general could be improved - the front desk service team were educated and helped me with all doubts and information, but I feel that we cannot count with them if we have a bigger problem in our room.