Mama Shelter Paris West 3 stars

Customer review rating (ALL Rating) 4.4/5 2,095 reviews

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Description

Hotel extras

  • Right next to the Porte de Versailles Paris Expo Center

  • Rooftop with a 360° view of greater Paris

  • Design by the Dion & Arles interior design studio

  • Colorful, cheerful design in the lobby, rooms, and restaurants

  • 9 conference rooms available

Our accommodation(s)

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Hotel location

Mama Shelter Paris West

20 Av. de la Porte de la Plaine
75015 Paris
France

GPS:48.829383, 2.292336

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,095 reviews

TripAdvisor Rating  4.0/5  337 reviews

Certificate of excellence 2023

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall good experience The breakfast personnel at the coffee station were obviously not very happy to be there (unlike the staff at the restaurant reception who was very caring and nice) One of The reception staff was a bit rude, like « sorry are you clients of the hotel ? » when you enter the hotel … Apart from that the rooms were good.

Very comfortable stay

Customer review rating 4.0/5

Kate Business - Confirmed reviews ALL

The location, building, interior, restaurants and rooms were very satisfactory. I would recommend this hotel to my friends and colleagues for sure.

Hello Kyuwon, We thank you for your lovely feedback about Mama West ! Our guest satisfaction is really important to us ! Don't hesitate to come back, Mama is your home now ! Mama Loves you !

very saitisafied

Customer review rating 4.5/5

Jo P. Families - Confirmed reviews ALL

My kids loved the breakfast and the decor.

Hello Jo, A big thank you to you and your children ! We cannot wait to see you again very soon at Mama West Mama Loves You !

NICE STAY

Customer review rating 4.0/5

Abhishek S. Business - Confirmed reviews ALL

It is near to Paris expo centre. 1- Rooms are clean and fresh but very small, like 18sq mt as they mentioned. 2-No view. 3- Nearby area is OKOK, not happening place. 4- if you are going to Paris expo centre, then it is good to stay. 5- tram, metro and bus stops are near to the hotel. Overall It is nice stay.

Hello, a BIG thank you! Come back whenever you want, you’re home at Mama too ❤️ MAMA LOVES YOU!

Not an enjoyable experience at all

Customer review rating 1.5/5

Jonathan Families - Confirmed reviews ALL

The air conditioning didn't work in the main bedroom for tje whole 5 nights and in the separate room it only worked on the final night. This issue was raised several times with front desk and they weren't interested in helping to get the problems fixed. All we got was "sorry" Terrible experience overall.

Hello Jonathan, Thank you for taking the time to tell us about your experience at the Mama Shelter Paris West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, we were facing issues with our AC during your stay that were not in our control even with with all the efforts from our maintenance team. At Mama Shelter, we strive to provide a good service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns regarding how the team reacted to your issue, and we will pass it on to the team, so that they can act in more careful way in the future. Hoping to see you again very soon Sincerely, Nicolas - Front Office manager

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Other web-users rate our hotel

  • 552 reviews 8.6/10 Location
  • 1,238 reviews 7.3/10 Room
  • 1,678 reviews 8/10 Service
  • 10 reviews 7.9/10 WiFi
  • 988 reviews 7.7/10 Food
  • 808 reviews 9.6/10 Vibe
  • 553 reviews 9/10 Breakfast
  • 553 reviews 7.8/10 Comfort

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