Mercure Tangerang BSD City 4 stars

Customer review rating (ALL Rating) 4.7/5 1,135 reviews

Best price
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Mercure Tangerang BSD City - Image 1
Mercure Tangerang BSD City - Image 2
Mercure Tangerang BSD City - Image 3
Mercure Tangerang BSD City - Image 4
Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

Description

Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Twin Beds

Photo out of - Superior Room with Twin Beds

Experience pure relaxation in a modern 31 sqm room with stunning city views from expansive windows. Indulge in the modern bathroom, complete with a stylish rain shower. A complimentary iron and hairdryer are provided upon request.

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Slippers

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 31 m² / 333 sq ft
  • Views: City View
See availabilities

Discover the urban living experience in our 31 sqm Deluxe Room featuring a Double Bed with Daybed sofa overlooking the Cityview, a 43" LED TV, Modern coffee machine, Free minibar, full bathroom amenities and comfortable bathrobe

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Indulge in our 47 sqm Suite Room featuring a Double Bed with daybed sofa, Bathtub, spacious wardrobe, 55" LED TV, Modern coffee machine, Free minibar, full bathroom amenities and comfortable bathrobe. A complimentary iron are provided upon request.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 47 m² / 505 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Spacious penthouse with a double bed, sofa bed, bathtub, reading corner, coffee machine, bathrobes, free minibar, 55 inch Smart TV, and wardrobe area. Separate spaces for sleeping, relaxing, and reading, plus upper floor views

  • Views:

    City View

Max. number of persons
4

Bedding

Double bed(s) x1

See availabilities

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • CGK Additional charge
  • CGK Additional charge
  • SOEKARNO HATTA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 157 rooms
  • One room for people with reduced mobility
  • 20 family rooms
  • 10 connecting rooms
  • 56 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Indonesian

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

9 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Green area

Well-being

Semi Outdoor Pool

  • Outside
  • On site

Hanging Cubical Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • Max Limited Height: 0.03 m / 9.84 ft

Kitchen Yard

Photo out of - Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Cooking style
Bistro
Capacity
150
Accessibility
Accessible service
Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 Tangerang, Indonesia
Telephone +62 21 50898440
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

The Lobby Bar serves a wide selection of wines, cocktails, mocktails, healthy juices, coffee and tea.

The fitness centre features modern exercise equipment and is open daily from 6am to 10pm.

Our spa and massage facilities are available from 10 am to 10pm.

Whether it's stunning outdoors garden wedding or the luxurious indoor ballroom wedding, let us live your enchanting wedding dream. 4 hours usage of our extensive function area equipped with sound system and projector and can accommodate up to 1000 guest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,135 reviews

Customer review rating 5.0/5

J. J. Families - Confirmed reviews ALL

Dear Mr. J., Warm greetings from Mercure Tangerang BSD City. Thank you very much for your perfect rating and kind feedback. We are delighted to know that you enjoyed the comfortable atmosphere and felt well taken care of by our friendly Heartists. A special thank you for recognizing Anzhari. We are proud to know that her service contributed to your positive experience. Your appreciation will certainly be shared with her as encouragement to continue creating memorable moments for our guests. We look forward to welcoming you back to Mercure Tangerang BSD City and creating more wonderful memories together. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.0/5

Thomas P. Families - Confirmed reviews ALL

Dear Mr. Thomas P., Warm greetings from Mercure Tangerang BSD City. Thank you for sharing your experience with us. We are pleased to know that you enjoyed the comfort and spaciousness of your room, as well as the attentive and helpful service from our Heartists. Our location directly across from AEON Mall BSD makes shopping and dining convenient, while the surrounding BSD area offers plenty of culinary experiences to explore. We are glad that this added to the convenience of your stay. Your kind feedback is truly appreciated and encourages our team to continue providing thoughtful hospitality and a comfortable stay for every guest. We look forward to welcoming you back to Mercure Tangerang BSD City on your next visit to BSD. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

C. C. Solo - Confirmed reviews ALL

Dear Mr. C., Warm greetings from Mercure Tangerang BSD City! Thank you for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you had a comfortable stay and felt well cared for by our team throughout your visit. Providing attentive and personalized service is something we truly value, and it is rewarding to know that our team's efforts contributed to making your stay a pleasant one. Your kind words are a great encouragement for us to continue delivering warm hospitality and memorable experiences to all our guests. We look forward to welcoming you back to Mercure Tangerang BSD City for another comfortable and enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Salsa A. Business - Confirmed reviews ALL

Dear Ms. Salsa A., Warm greetings from Mercure Tangerang BSD City! Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to know that you enjoyed your stay and appreciated our convenient location, clean and comfortable rooms, and well-maintained facilities. It is also a pleasure to hear that you enjoyed our breakfast selection and found our team friendly and helpful. Your kind words about our warm hospitality mean a great deal to us and encourage our team to continue creating memorable experiences for every guest. We truly appreciate your intention to stay with us again and look forward to welcoming you back to Mercure Tangerang BSD City for another comfortable and enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.5/5

Indah Y. Business - Confirmed reviews ALL

Dear Ms. Indah Y., Warm greetings from Mercure Tangerang BSD City! Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a pleasant stay and appreciated the comfort and cleanliness of our rooms, the quality of our facilities, and the friendliness of our team. Your kind words are truly appreciated and serve as an encouragement for us to continue providing attentive service and a comfortable experience for every guest. We are pleased to know that you would consider staying with us again, and we look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Dear Mr. J., Warm greetings from Mercure Tangerang BSD City. Thank you very much for your perfect rating and kind feedback. We are delighted to know that you enjoyed the comfortable atmosphere and felt well taken care of by our friendly Heartists. A special thank you for recognizing Anzhari. We are proud to know that her service contributed to your positive experience. Your appreciation will certainly be shared with her as encouragement to continue creating memorable moments for our guests. We look forward to welcoming you back to Mercure Tangerang BSD City and creating more wonderful memories together. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.0/5

Thomas P. Families - Confirmed reviews ALL

Just across mall for shopping and dining. Polite and helpful staff. Nice, spacious clean room. Close to the thriving BSD culinary and shopping attractions.

Dear Mr. Thomas P., Warm greetings from Mercure Tangerang BSD City. Thank you for sharing your experience with us. We are pleased to know that you enjoyed the comfort and spaciousness of your room, as well as the attentive and helpful service from our Heartists. Our location directly across from AEON Mall BSD makes shopping and dining convenient, while the surrounding BSD area offers plenty of culinary experiences to explore. We are glad that this added to the convenience of your stay. Your kind feedback is truly appreciated and encourages our team to continue providing thoughtful hospitality and a comfortable stay for every guest. We look forward to welcoming you back to Mercure Tangerang BSD City on your next visit to BSD. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

C. C. Solo - Confirmed reviews ALL

A very comfortable and I was being paid attention by all the staff during my stay.

Dear Mr. C., Warm greetings from Mercure Tangerang BSD City! Thank you for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you had a comfortable stay and felt well cared for by our team throughout your visit. Providing attentive and personalized service is something we truly value, and it is rewarding to know that our team's efforts contributed to making your stay a pleasant one. Your kind words are a great encouragement for us to continue delivering warm hospitality and memorable experiences to all our guests. We look forward to welcoming you back to Mercure Tangerang BSD City for another comfortable and enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Salsa A. Business - Confirmed reviews ALL

I really enjoyed my stay at this hotel. The location was convenient, the room was clean and comfortable, and everything was well maintained. The breakfast had a good selection of options, and the staff were always friendly and helpful. Their warm hospitality made the experience even better. Overall, it was a great stay, and I would definitely choose to stay here again.

Dear Ms. Salsa A., Warm greetings from Mercure Tangerang BSD City! Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to know that you enjoyed your stay and appreciated our convenient location, clean and comfortable rooms, and well-maintained facilities. It is also a pleasure to hear that you enjoyed our breakfast selection and found our team friendly and helpful. Your kind words about our warm hospitality mean a great deal to us and encourage our team to continue creating memorable experiences for every guest. We truly appreciate your intention to stay with us again and look forward to welcoming you back to Mercure Tangerang BSD City for another comfortable and enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.5/5

Indah Y. Business - Confirmed reviews ALL

I had a very pleasant stay at Mercure Tangerang BSD City. The room was comfortable and clean, the facilities were excellent, and the staff were friendly and helpful. Overall, it was a great experience and I would be happy to stay here again.

Dear Ms. Indah Y., Warm greetings from Mercure Tangerang BSD City! Thank you for taking the time to share your positive feedback with us. We are delighted to know that you had a pleasant stay and appreciated the comfort and cleanliness of our rooms, the quality of our facilities, and the friendliness of our team. Your kind words are truly appreciated and serve as an encouragement for us to continue providing attentive service and a comfortable experience for every guest. We are pleased to know that you would consider staying with us again, and we look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Vania Z. A. Couples - Confirmed reviews ALL

All good variety and good taste for the breakfast, love the local food bebeknya juaraa and thank you for the warm hospitality mas agoes dan mas davyn

Dear Ms. Vania Z. A., Warm greetings from Mercure Tangerang BSD City! Thank you for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you enjoyed our breakfast variety and flavors, especially the local dish, bebek, which you found outstanding. We are also pleased to hear that Mas Agoes and Mas Davyn made your experience even more enjoyable through their warm hospitality. We will gladly share your kind words with them as encouragement to continue delivering excellent service to our guests. Your appreciation means a great deal to us, and we look forward to welcoming you back to Mercure Tangerang BSD City for another delightful stay and dining experience. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.0/5

S. S. Couples - Confirmed reviews ALL

Hotel is well maintained. Room is clean. Shower power is good.

Dear Ms. S., Warm greetings from Mercure Tangerang BSD City! Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated the upkeep of our hotel, the cleanliness of your room, and the good water pressure in the shower. Your feedback is valuable to us and encourages our team to continue maintaining our facilities and providing a comfortable experience for all our guests. We look forward to welcoming you back to Mercure Tangerang BSD City and providing you with another pleasant stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

G. G. Business - Confirmed reviews ALL

Had a really comfortable stay during my business trip. The hotel is conveniently located in BSD, making it easy to get around for meetings and work. The room was clean and comfortable, the Wi-Fi worked well, and the breakfast had plenty of choices. The staff were also friendly and helpful throughout my stay. Overall, a convenient place to stay when traveling for business.

Dear Mr. G. Galang, Warm greetings from Mercure Tangerang BSD City. Thank you for your perfect rating and for sharing your positive experience during your business trip. We are delighted to know that you enjoyed a comfortable stay and appreciated our convenient location in BSD, making it easier for you to travel to your meetings and work activities. It is also wonderful to hear that you found the room clean and comfortable, the Wi-Fi reliable, and the breakfast selection varied. We truly appreciate your kind words regarding our friendly and helpful team. Your feedback is a great encouragement for us to continue providing a comfortable and convenient experience for every business traveller. We look forward to welcoming you back to Mercure Tangerang BSD City on your next business trip. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Herlina T. Families - Confirmed reviews ALL

The breakfast was very good, the staff super friendly and accomodative, the services was outstanding. We enjoyed our breakfast time there, thank you

Dear Ibu Herlina T., Warm greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your wonderful feedback and for giving us a perfect rating. We are delighted to know that you enjoyed our breakfast and had a pleasant breakfast experience with us. It is also wonderful to hear that you appreciated the friendliness, accommodating service, and outstanding hospitality provided by our team. Your kind words mean a great deal to us and motivate us to continue delivering warm and attentive service to every guest. We look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable experience. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Sulaiman T. Business - Confirmed reviews ALL

Great service from front office team. Mas agoes was very friendly and helpful…

Dear Mr. Sulaiman T., Warm greetings from Mercure Tangerang BSD City. Thank you for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you had a great stay and appreciated the friendly and helpful service provided by our Front Office team. Your kind words are truly appreciated and will certainly motivate our team to continue delivering warm and attentive hospitality to every guest. We look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Edwin L. Friends - Confirmed reviews ALL

Breakfast was really good. The staff were very friendly, namely the manager who took trouble to explain the Majong dinner etc. But Special mention to Pey who made our coffee the way we like it every morning. I was there for a cycling event, it's the 2nd time of many to come. I wonder if Mercure could get some bike racks to park our bikes at the hotel and give us a more dedicated space to assemble and keep our bikes in future. The staff were super fast and helpful to give us a space in the dinning hall. More and more Singaporeans will be coming to this event.

Dear Mr. Edwin L., Warm greetings from Mercure Tangerang BSD City. Thank you for your perfect rating and for sharing such a detailed review of your stay with us. We are delighted to know that you enjoyed our breakfast and appreciated the friendliness and helpfulness of our team throughout your visit. It is especially wonderful to hear that you chose to stay with us again for the cycling event. We are also pleased that our team could assist by providing a suitable space for you to assemble and keep your bicycles during your stay. We truly appreciate your suggestion regarding dedicated bicycle racks and a designated cycling area at the hotel. Your feedback is valuable to us, and we will certainly share this suggestion with the relevant team for consideration as we continue to enhance our facilities and services for our cycling guests. Thank you once again for your continued trust and for choosing Mercure Tangerang BSD City. We look forward to welcoming you back for your next cycling event and providing another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Fazlan Y. Business - Confirmed reviews ALL

Only downside is no iron and iron board in the room. Need to wait for few hours to get one

Dear Mr. Fazlan Y., Warm greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your feedback and for giving us a perfect rating. We are delighted to know that you enjoyed our breakfast during your stay. We also appreciate you bringing the availability and waiting time for the iron and ironing board to our attention. We understand the inconvenience this may have caused and sincerely apologize for the delay in providing the requested items. Your feedback has been shared with the relevant team for further attention and improvement. We truly value your feedback and hope to have the opportunity to welcome you back for an even more comfortable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 3.5/5

Karen S. Families - Confirmed reviews ALL

Only thing I was disappointed with was the price I was charged for having breakfast for 2 people, when there was not a very good variety of food for us. The drinks we were given were small and the orange juice was hot and not very nice. The coffee was disappointing as well. What food we did find, was cold and again not very nice and for $17.50 each was very over priced for what we actually ate.

Customer review rating 5.0/5

Iqbal A. Business - Confirmed reviews ALL

The room was clean, quiet, and well maintained, making it easy to relax after a busy day. Breakfast had a good variety of local and international options, and I particularly enjoyed the fresh pastries and Indonesian dishes. The meeting facilities were also well prepared, with attentive staff ensuring everything smoothly.

Dear Mr. Iqbal A., Warm greetings from Mercure Tangerang BSD City. Thank you for your perfect rating and for sharing your wonderful feedback. We are delighted to know that you appreciated our strategic location, with convenient access to the various dining and shopping options around BSD. It is also pleasing to hear that you found your room clean, quiet, and well maintained, providing a comfortable space to relax after a busy day. We are glad that you enjoyed the variety of our local and international breakfast selections, especially the fresh pastries and Indonesian dishes. We also truly appreciate your positive feedback on our meeting facilities and the attentiveness of our team in ensuring everything ran smoothly. Your kind words are a great encouragement for us to continue delivering warm and attentive service. We look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.5/5

Palma G. Business - Confirmed reviews ALL

Wide room, but the breakfast...ooohhh the breakfast has been such a great and delicious experience: everyday fresh squeezed fruit-juices, fruits, any kind of local recepies, sawory, sharp, chillie, sweet...and the weiters and all the attendees at the restaurant were so gentle and attentive. In particular I remind Dhedy from the Restaurant and Ahia from the reception...I hope I can meet again these kind persons, thanks a lot to you and all of your colleagues, I will be definitely very happy to come back to your hotel again and I 'd recommend it to anyone.

Dear Ms. Palma G., Warm greetings from Mercure Tangerang BSD City. Thank you for your wonderful feedback and for sharing such a detailed review of your stay with us. We are delighted to know that you enjoyed the spacious room and, especially, had such a memorable breakfast experience. It is wonderful to hear that you appreciated the variety of our breakfast selection, from freshly squeezed fruit juices and fresh fruits to the wide range of local dishes and different savory and sweet choices. We are also pleased that the attentiveness and warm hospitality of our Restaurant team contributed to your enjoyable dining experience. Your kind words regarding our overall service are truly appreciated and will be shared with the team as encouragement to continue providing warm and attentive hospitality to our guests. We are very grateful for your recommendation and would be delighted to welcome you back to Mercure Tangerang BSD City for another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Nara S. Business - Confirmed reviews ALL

I had a pleasant stay at Mercure Tangerang Bsd City. The staff were friendly and welcoming, the room was clean and comfortable, and the overall service was excellent.

Dear Bapak Cakra Dimas, Salam hangat dari Mercure Tangerang BSD City. Terima kasih atas penilaian sempurna dan ulasan positif yang telah Bapak berikan. Kami senang mengetahui bahwa Bapak merasa nyaman dengan ruang pertemuan kami yang tertata rapi dan dapat mendukung kelancaran kegiatan dengan baik. Kenyamanan dan kelancaran setiap kegiatan merupakan hal yang selalu kami upayakan, dan apresiasi Bapak menjadi motivasi bagi kami untuk terus memberikan pelayanan serta fasilitas terbaik. Kami menantikan kesempatan untuk menyambut Bapak kembali di Mercure Tangerang BSD City. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 4.5/5

Alex W. J. C. Solo - Confirmed reviews ALL

Overall, a great stay with friendly staff, good location and nice room.

Dear Mr. Alex W. J. C., Warm greetings from Mercure Tangerang BSD City. Thank you for your positive feedback and for taking the time to share your experience with us. We are pleased to know that you had a comfortable stay and appreciated our convenient location, pleasant room, and friendly service. Your kind words are truly appreciated and encourage our team to continue providing a welcoming and enjoyable experience for every guest. We look forward to welcoming you back to Mercure Tangerang BSD City for another comfortable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Alif N. Business - Confirmed reviews ALL

Great meeting facilities with tasty coffee breaks and delicious lunch. Everything was well organized, and the team provided excellent service throughout the event.

Dear Mr. Alif N., Warm greetings from Mercure Tangerang BSD City. Thank you very much for your perfect rating and for sharing your wonderful feedback following your event with us. We are delighted to know that you enjoyed our meeting facilities, tasty coffee breaks, and delicious lunch, and that everything was well organized throughout the event. It is especially rewarding to hear that our team provided excellent service and helped make the event run smoothly. Thank you also for the special recognition of Iksan, Gebi, Laras, and Fernando. We are truly proud to know that their dedication and attentive service contributed to your positive experience. Your kind words will certainly be shared with them as a meaningful appreciation for their efforts. We sincerely look forward to welcoming you and your team back to Mercure Tangerang BSD City for another successful and enjoyable event. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

Fahmi P. Families - Confirmed reviews ALL

All perfect!

Dear Mr. Fahmi P., Warm greetings from Mercure Tangerang BSD City. Thank you very much for your perfect rating and for sharing your wonderful feedback with us. We are truly delighted to know that everything was perfect during your stay and that you had such a positive experience with us. Thank you also for your special recognition of Mr. Agoes and Mr. Raka. We are very happy to know that their service contributed to your enjoyable stay. Your kind words will certainly be shared with them as a meaningful appreciation for their dedication and hospitality. We sincerely look forward to welcoming you back to Mercure Tangerang BSD City for another comfortable and enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Customer review rating 5.0/5

M. M. Families - Confirmed reviews ALL

Friendly staff!

Dear Mr. M. Matul, Warm greetings from Mercure Tangerang BSD City. Thank you very much for your perfect rating and for your kind feedback. We are delighted to know that you enjoyed your stay with us and especially appreciated the friendliness of our team. Your kind words are a wonderful encouragement for all our Heartists to continue delivering warm and genuine hospitality to every guest. We sincerely look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable stay. Warm regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

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