Mercure Lenzburg Krone

Stayed at the hotel for a couple of nights, the rooms were nice but could have done with air conditioning (it was 36°C outside). The lady on reception was friendly and very helpful. Lenzburg itself is very nice.

A strange experience. Main issue was the lack of air conditioning - it was 31 degrees outside and around double that in the hotel. I find it astonishing that a/c is absent in a country that has hot weather for at least 4 months a year. Another problem was arriving at 2pm and having to wait an hour to check in (with a tired baby). In fairness we discovered that the official check-in time is 3pm, but we didn’t see more than about 20 other guests, so I have no idea how it could take them so long to clean the rooms. Clearly the hotel does not employ enough cleaners. The staff were generally helpful, especially the manager of the terrace restaurant. However the above issues spoiled the visit.

We had a really enjoyable 3 nights, the two best attributes are the very friendly and helpful staff, and the complimentary bar. The rooms were well fitted out and modern, had a lovely stylish bathroom, very comfortable beds, and crisp linen. The continental breakfast was excellent with a wide choice of regional produce including fresh baked rolls and cheeses. My only surprise was that there was no air con as kr was the height of the heatwave, but the hotel staff gave us an excellent fan which aided sleep. There could be a place to sit inside which is quiet and away on its own. Felt calm, relaxed and taken care of at the end of the stay and would definitely come back or try other Accor hotels.

There was a lot of activity during my stay as it was staying during the Jungenfest as well as a wedding. The room was large and clean. I also enjoyed relaxing on the balcony and taking in the atmosphere of Lenzburg. A nice perk was the free bottles of water and bottle of beer in the room refrigerator. Breakfast was super as well.

After delayed flights I was looking forward to checking in and having a quick bite to eat and a drink. Unfortunatly the Bar and restaurant were closed. I had to leave the hotel and fond somewhere to eat and drink. A bit disappointing.