ibis Baden Neuenhof 3 stars

Customer review rating (ALL Rating) 4.6/5 957 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Conveniently located, close to A1 highway exit number 55. Bus stop in front of the hotel.

  • Only a few minutes from Zurich and Zurich Airport.

  • Heat generation using an environmentally friendly heat pump

  • 24/7 Bar- and Snack Menu

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Baden Neuenhof

Alte Zurcherstrasse 53
5432 NEUENHOF
Switzerland

GPS:47.454099, 8.310908

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  957 reviews

TripAdvisor Rating  4.0/5  80 reviews

Cheap and loud

TripAdvisor rating 2.0/5

Obsidianmocha TripAdvisor review

This relatively new hotel has only goal: make money with the smallest rooms possible. There is no formal closet, just a couple of wooden walls, a tiny bathroom and a small sleeping area. Located on top of a busy highway, opening the window is not an option, unless you don't mind the noise of rushing traffic. The AC was broken and the employee we asked for assistance pretty much shrugged it off, when he couldn't fix it. Breakfast costs 22 CHF/person, parking is also extra. As I said, it's all about the money. Not impressed and won't go back.

Dear Obsidianmocha, thank you for your review and comments regarding your stay at the ibis Baden Neuenhof and we deeply regret that the services we offered did not meet your expectations. We ask for your understanding that we as staff cannot change anything about the construction or location of the hotel. We will pass on your feedback for future renovation and new construction projects. The location can be seen on all online maps. Unfortunately, we are unable to get your room number in this review so we can check the air conditioning, if it haven't already done so. Breakfast price (CHF 20.00 per person/day) and parking price are advertised on every booking platform. Thank you again for your feedback. Kind regards, Team ibis Baden Neuenhof

TooooPPPP

Customer review rating 0.5/5

Eduardo F. Business - Confirmed reviews ALL

Sadly I couldnßt go there because something went wrong. maybe if its possible if I would get a free room would be really nice..I know tha I will be at Ibis Neuhenhof Hotel soon. Hope you will find a solution to make me happy again. Thankks a lot

Dear Mr. F., we would like to thank you for taking the time to write to us after your stay at the ibis Baden Neuenhof. Based on your written feedback, we are not sure whether you swapped the rating scale. It's a guess since you wrote in one line, "Your favorite hotel in Switzerland". The rating scale is as follows: 1 is very bad and 10 is very good. If there was a problem, please contact me directly. Unfortunately, I can't find any problems or negative experiences from your feedback. We hope to welcome you back soon. Best regards, Toni Stegemann host

Good Stay

Customer review rating 4.5/5

Cc Couples - Confirmed reviews ALL

Appreciated the friendly and helpful staff throughout the stay. And the variety and quality of the breakfast each day.

Dear CC, We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Host

Super helpful staff

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The staff at the reception desk were super helpful. Whether room adjustment, or recommendation for local restaurants, they were right on the spot. I really appreciate their friendly services.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Host

Great accomodation

Customer review rating 5.0/5

Gergely Business - Confirmed reviews ALL

Good quality breakfast, nice and clean room with blackout curtains. Hot water came right after open the tap in the shower.

Dear Gergely, Thank you for your excellent rating and your comment regarding your stay at the ibis Baden Neuenhof. We are pleased that you enjoyed your stay with us and hope to welcome you again soon. Best regards, Toni Stegemann host

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Other web-users rate our hotel

  • 279 reviews 8.3/10 Location
  • 397 reviews 8.2/10 Room
  • 412 reviews 9.4/10 Service
  • 5 reviews 9.1/10 WiFi
  • 232 reviews 8.6/10 Breakfast
  • 214 reviews 9.5/10 Cleanliness
  • 117 reviews 4.4/10 Value

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