ibis Baden Neuenhof 3 stars

Customer review rating (ALL Rating) 4.7/5 741 reviews

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ibis Baden Neuenhof - Image 1
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Alte Zurcherstrasse 53, 5432 NEUENHOF, Switzerland

Description

Hotel extras

  • Free pool table

  • Our location one minute away from: Highway A1 - exit number 55.

  • Only a few minutes from Zurich and Zurich Airport.

  • 24/7 Snack Bar Menu available as well as a Food Wall

  • 24/7 Bar- and Snack Menu

Our accommodation(s)

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Hotel location

ibis Baden Neuenhof

Alte Zurcherstrasse 53
5432 NEUENHOF
Switzerland

GPS:47.454099, 8.310908

Telephone
Fax +41 56 544 49 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  741 reviews

TripAdvisor Rating  4.2/5  85 reviews

Customer review rating 4.5/5

William P. Solo - Confirmed reviews ALL

Good buffet breakfast and newspapers to read. Free local bus ticket. Only possible complaint was lighting in the breakfast seating area rather dim.

Customer review rating 5.0/5

Andre W. Families - Confirmed reviews ALL

Cleanest hotel I have ever stayed in. Also conveniently located

Sehr geehrter Herr W. vielen Dank für Ihre freundlichen Worte zur Sauberkeit und Lage unseres Hotels. Wir freuen uns zu hören, dass Sie während Ihres Aufenthalts eine positive Erfahrung gemacht haben. Ihr Feedback motiviert unser Team, hohe Standards für unsere Gäste aufrechtzuerhalten. Mit freundlichen Grüssen, ibis Baden Neuenhof

Customer review rating 5.0/5

Ricardo A. Couples - Confirmed reviews ALL

Stayed here for 5 days. Good price and good facilities. Well located. Pricey parking in the street. Pricey breakfast.

Dear Mr. A., Thank you for taking the time to complete a survey following your recent stay at ibis Baden Neuenhof. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Baden Neuenhof in the near future. Yours sincerely, Heidi Heierli Assistant Manager

Customer review rating 4.5/5

Andreas K. Couples - Confirmed reviews ALL

clean and good staff

Dear Mr. K., Thank you for taking the time to complete the survey following your recent stay at ibis Baden Neuenhof. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Baden Neuenhof in the near future. Yours sincerely, Heidi Heierli Assistant Manager

Customer review rating 1.5/5

Mara C. Business - Confirmed reviews ALL

Wifi was not working, The hotel position especially during winter is really uncomfortable. The rate was not including breakfast that make the cost to service low.

Dear Ms. C., Thank you for taking the time to tell us about your experience at the ibis Baden Neuenhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have two options for our guests: with or without breakfast. Our staff will be happy to assist you next time upon check-in. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Heidi Heierli Assistant Manager

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Other web-users rate our hotel

  • 293 reviews 8.5/10 Location
  • 389 reviews 8.1/10 Room
  • 334 reviews 9.2/10 Service
  • 11 reviews 5.4/10 WiFi
  • 237 reviews 9/10 Breakfast
  • 203 reviews 9.1/10 Cleanliness
  • 13 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.