Name: Mercure Zurich City | ALL - ALL
Address: Vulkanstrasse 108b, ZURICH, 8048, CH
Telephone: +41435231200
Rating: 4.4

Mercure Zurich City

Hotel for travellers looking for local and authentic experiences

A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.

The Uetliberg is Zurich's local mountain. From the summit you can see an impressive panorama: the city, the lake and, with a bit of luck, the Alps. The mountain is perfect for a hiking trip - far away from the hustle and bustle of the city. Lake Zurich is located southeast of the city center. It is also an excellent excursion destination. The adjacent wine-growing region invites you to enjoy a glass of wine with friends in the evening sun by the lake before heading back to the hotel.

The lively district of Niederdorf - also known as Niederdörfli - is part of Zurich's old town. It is known for its medieval squares and streets, cathedrals and waterfront. The Mercure Zurich City is not far thanks to public transportation.

Hello at the Mercure Hotel Zurich! Enjoy your stay in modern rooms, relax on the outdoor terrace and benefit from the optimal connection to the city center by public transportation. Look forward to the vibrant metropolis!

Tanja SCHULTE, Hotel Management

Hotel extras

5-minute walk from the Swiss Life Arena
Hotel in Zurich's city center near public transportation
GreenSign Hotel Level 4 - GSTC compliant and Swisstainable Level 3
Spacious wellness area with roof terrace
DELI Restaurant and Bar with spacious outdoor terrace

Our accommodation(s)

Room

Comfort rooms with 1 double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Comfort rooms with 2 single beds

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

Superior room with 1 double size bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Superior rooms with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Privilege rooms with 1 double bed and 1 sofa bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: City View

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Room

Comfort room is accessible

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior double room with connecting door

3 pers. max
21 m² / 226 sq ft

Bedding x Twin bed(s)
Views: City View

See availabilities

Room

Comfort room is accessible

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mercure Zurich City

Vulkanstrasse 108b
8048 ZURICH
Switzerland

GPS:47.3934723, 8.484485

+41 43 523 12 00

ZUERICH ALTSTETTEN

Highway exit

Access: 1 km / 0.62 mi 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

DELI

The DELI Restaurant of the Hotel Mercure Zurich offers both a city lunch and a la carte dishes in a cozy atmosphere. In a relaxed atmosphere or on the outdoor terrace, the restaurant delights with regional and light dishes.

DELI BAR

Non contractual photo

Currently unavailable

Get pampered in the DELI Bar with refined cocktails and a wide range of snacks. End the evening here in a pleasant atmosphere with your fellow travelers and a drink of your choice.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 190 m² / 2045 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,588 reviews

Ana C. Business - 2/13/2026 Confirmed reviews ALL

I have stayed at the Mercure City hotel in Zurich several times and it has always been my preferred choice when visiting the city. The location is excellent, the rooms are comfortable, and the overall atmosphere makes it a reliable and pleasant place to stay. However, during my most recent stay, I noticed some changes that were a bit disappointing. It feels like certain amenities are being reduced. For example, there were no slippers or bathrobe in the room this time, and the coffee machine that used to be available has also been removed. These small details really made a difference in the overall comfort of previous stays. As a member of ALL - Accor, I usually receive a welcome amenity, which is always a nice touch and makes me feel valued as a returning guest. Unfortunately, on this occasion and the previous one, no welcome detail was provided. I still find the hotel comfortable and well-located, and the staff remains professional and friendly. However, I hope management reconsiders these recent reductions, as they do impact the overall guest experience, especially for loyal customers.

Dear Ana C. Thank you for your feedback regarding your recent stay at Mercure Zürich City. We are pleased to hear that you find our location and staff to your liking, as we strive to provide a comfortable and welcoming environment for all our guests. We sincerely apologize for any disappointment caused by the absence of certain amenities during your visit. While we continually assess our offerings to enhance guest satisfaction, we understand that changes can impact the experience for our loyal patrons. Your comments regarding the welcome amenity for ALL - Accor members have been duly noted, and we appreciate your input as we work to provide the best experience possible. We value your loyalty to our hotel and appreciate your candid feedback, as it is essential for our ongoing improvement. Thank you once again for sharing your thoughts, and we look forward to welcoming you back in the future. Best regards, Mercure Zürich City

Franco M. Solo - 2/7/2026 Confirmed reviews ALL

I have been multiple time in this functional hotel conveniently located with Zurich city center easy to reach by train. On the plus side of this trip, I got an appreciated room upgrade. On the negative side, I was waked up very early by corridor loud noises (trolleys of fresh linen arrival?)

Lieber Herr M. Vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren erneuten Aufenthalt im Mercure Zürich City so ausführlich zu bewerten und Ihre Erfahrungen mit uns zu teilen. Ihre langjährige Treue und Ihre sehr positive Gesamtbewertung wissen wir sehr zu schätzen. Es freut uns besonders, dass Ihnen die Lage unseres Hauses, die gute Erreichbarkeit des Stadtzentrums sowie das Zimmer-Upgrade gefallen haben und dass Sie mit unserem Team, dem Check-in und Check-out so zufrieden waren. Gleichzeitig bedauern wir sehr, dass Sie durch Geräusche im Korridor früh geweckt wurden. Für diese Unannehmlichkeit möchten wir uns aufrichtig entschuldigen. Ihren Hinweis nehmen wir sehr ernst und werden ihn intern weitergeben, um unsere Abläufe – insbesondere in den frühen Morgenstunden – weiter zu verbessern. Auch danken wir Ihnen für Ihr offenes Feedback zu den Vorteilen des ALL-Loyalty-Programms und zum Welcome Drink. Es tut uns leid, dass Sie hierzu nicht vollständig informiert wurden. Dies entspricht nicht unserem Anspruch, insbesondere gegenüber unseren geschätzten ALL Silver Mitgliedern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen dann einen rundum ungestörten und noch angenehmeren Aufenthalt zu bereiten. Herzliche Grüsse Front Office Team Mercure Zürich City

Carmen B. Solo - 2/2/2026 Confirmed reviews ALL

A comfortable hotel in a great location, just a 10-minute walk from the Swiss Life Arena.

Dear Ms. B. Thank you very much for sharing your excellent review and for rating your stay at Mercure Zurich City with a perfect score. We are delighted to hear that you enjoyed a comfortable stay and appreciated our convenient location, especially the short walking distance to the Swiss Life Arena. It is also wonderful to know that our accommodation, cleanliness, team service, and sustainability efforts met your expectations so well. As a valued ALL Silver member, your positive feedback means a great deal to us. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. Warmest regards Front Office Team Mercure Zurich City

Ulrich F. Business - 1/31/2026 Confirmed reviews ALL

Was a 4 day work trip; Very nice room and staff

Dear Ulrich F. Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed your room and found our staff to be accommodating during your work trip. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Zürich City

Andrew R. Solo - 1/29/2026 Confirmed reviews ALL

Clean well organized hotel in a business district of Zürich. It is close to the SwissLife Arena. There is a Coop for groceries in the building. Amenities are spartan and there is a sauna which has access to the outside. It is along the tracks and walking distance to the train station going to the city center. I would not recommend this hotel for a family.

Dear Andrew R., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to know that you found our establishment clean and well organized, as well as conveniently located near key amenities and transportation. We appreciate your observation about the suitability of our hotel for business travelers and families. Our aim is to provide a comfortable environment tailored to the needs of our guests, and your insights are invaluable. We hope to welcome you back in the future. Best regards, Mercure Zürich City