Mercure Zurich City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,566 reviews

Best price
guarantee
Mercure Zurich City - Image 1
Mercure Zurich City - Image 2
Mercure Zurich City - Image 3
Mercure Zurich City - Image 4
Vulkanstrasse 108b, 8048 ZURICH, Switzerland

Description

Hotel extras

  • 5-minute walk from the Swiss Life Arena

  • Hotel in Zurich's city center near public transportation

  • GreenSign Hotel Level 4 - GSTC compliant and Swisstainable Level 3

  • Spacious wellness area with roof terrace

  • DELI Restaurant and Bar with spacious outdoor terrace

Our accommodation(s)

Hotel location

Mercure Zurich City

Vulkanstrasse 108b
8048 ZURICH
Switzerland

GPS:47.3934723, 8.484485

Telephone
Fax +41 43 523 12 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DELI

The DELI Restaurant of the Hotel Mercure Zurich offers both a city lunch and a la carte dishes in a cozy atmosphere. In a relaxed atmosphere or on the outdoor terrace, the restaurant delights with regional and light dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,566 reviews

Customer review rating 4.0/5

Kata J. Families - Confirmed reviews ALL

Convenient location, couple of minutes walk to the tram or train station. Clean rooms. Attentive staff. Good breakfast. Hotel restaurant is bit expensive. Car park building is low for a tall car or with roof box on, but there is limited parking spaces outside the hotel. Our rooms did not have safe or mini bar, because our room was not privilege ones. I my opinion all rooms should have those given this is a 4 star hotel. Rooms were a bit cold for us, but the maximum temperature set by the hotel, it was 20-22c maximum which is good to sleep at night but little cold daytime. We have reported this at the reception but they said the temperature is automatically set, they offered us a small heater to help with the temperature.

Dear Ms. J., Thank you very much for taking the time to share such a detailed review of your stay with us and for rating your overall experience with 8/10. We truly appreciate your balanced and constructive feedback. We are pleased to read that you enjoyed our convenient location, the cleanliness of the rooms, our breakfast, and especially the warm and attentive service provided by our team. Your positive comments are a great motivation for us. At the same time, we sincerely thank you for highlighting the aspects where we can improve. We apologize for the inconvenience caused by the temperature settings, the parking limitations, and the room amenities not fully meeting your expectations. Your remarks regarding the in-room safe, minibar, and room temperature are well noted and will be shared with the relevant departments. We are also sorry for the initial discrepancy with the balance due upon arrival and are glad it could be resolved on the spot. Thank you as well for your loyalty as an ALL Accor Classic member and for recommending both our hotel and the loyalty programme. We hope to have the pleasure of welcoming you and your family back to Mercure Zurich City in the future and to provide you with an even more comfortable stay. Warm regards, Front Office Team Mercure Zurich City

Customer review rating 4.5/5

Alexandra A. M. M. W. Couples - Confirmed reviews ALL

Clean. Comfortable bed / pilows. Good service. Nice spa. Good breakfast a. food/bar services.

Dear Alexandra a. M. M. W. Thank you for your positive feedback. We are pleased to hear that you found our location convenient a. enjoyed our services, including the spa, breakfast, a. overall comfort of your stay. Your satisfaction means a lot to us. Best regards, Mercure Zürich City

Customer review rating 4.5/5

Mark G. Families - Confirmed reviews ALL

A very nice hotel with modern interior design and very welcoming staff. Has a lot of facilities inside the building that are all new. The price is very affordable for as well, would definetely reccomend.

Dear Mr. G., Thank you very much for your excellent 5-star review and for sharing your kind feedback about your stay at Mercure Zurich City. We are delighted to hear that you enjoyed our modern interior design, welcoming staff, and the wide range of facilities available in the hotel. Your positive comments are truly motivating for our entire team. We look forward to welcoming you back again in the near future. Warmest regards Front Office Team Mercure Zurich City

Customer review rating 5.0/5

Gloria C. Families - Confirmed reviews ALL

We have stayed at this hotel at least once a year for the past 7 years. It is very clean and quiet.

Dear Gloria C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel clean, comfortable, and quiet. We appreciate your loyalty over the years and look forward to welcoming you back. Best regards, Mercure Zürich City

Customer review rating 1.5/5

Syed A. Business - Confirmed reviews ALL

Nice hotel - stayed here many times but this time was given a room on the 1st floor, It was a corner room with no work table, it was also very noisey all night, didn't get any much needed sleep.

Dear Syed A., Thank you for your feedback regarding your recent stay. I regret to hear that the room assigned did not meet your expectations due to noise and the absence of a work table. Your comments are valuable as we continually strive to enhance our guest experience. Goodbye, Mercure Zürich City

Other web-users rate our hotel

  • 703 reviews 8.6/10 Location
  • 1,178 reviews 6.6/10 Room
  • 838 reviews 7.7/10 Service
  • 30 reviews 7/10 WiFi
  • 454 reviews 8.2/10 Cleanliness
  • 377 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Zurich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.