Mercure Zurich City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,504 reviews

Best price
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Mercure Zurich City - Image 1
Mercure Zurich City - Image 2
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Vulkanstrasse 108b, 8048 ZURICH, Switzerland

Description

Hotel extras

  • 5-minute walk from the Swiss Life Arena

  • Hotel in Zurich's city center near public transportation

  • GreenSign Hotel Level 4 - GSTC compliant and Swisstainable Level 3

  • Spacious wellness area with roof terrace

  • DELI Restaurant and Bar with spacious outdoor terrace

Our accommodation(s)

Hotel location

Mercure Zurich City

Vulkanstrasse 108b
8048 ZURICH
Switzerland

GPS:47.3934723, 8.484485

Telephone
Fax +41 43 523 12 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DELI

The DELI Restaurant of the Hotel Mercure Zurich offers both a city lunch and a la carte dishes in a cozy atmosphere. In a relaxed atmosphere or on the outdoor terrace, the restaurant delights with regional and light dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,504 reviews

Customer review rating 5.0/5

Florjana B. Friends - Confirmed reviews ALL

Although we were there for a really short time, me and my friends had an amazing time , the staff was really nice and helpful even starting from Ms. Diggelmann, everyone was so lovely honestly we felt so welcome and had an amazing stay. If we ever come to Switzerland to visit again definitely coming back!! Will also be recommending it to my friends! THANK YOU!

Dear Florjana B., Thank you for your wonderful feedback. We are delighted to hear that you and your friends had an amazing stay and felt welcomed by our team, especially Ms. Diggelmann. It is our goal to provide a pleasant experience for all our guests, and we appreciate your kind words and recommendations. We look forward to welcoming you back on your next visit to Switzerland! Best regards, Mercure Zürich City

Customer review rating 5.0/5

Jezill A. Families - Confirmed reviews ALL

The stay is excellent and more than the value. Moreover the proximity to Zurich HB was convenient as the station Zürich Altstetten is just 5 min walkway with frequent trains every 10 minutes and Zurich HB stop is just 5 min once you board the train.

Dear Jezill A., Thank you for your kind words regarding your recent stay at Mercure Zürich City. We are delighted to hear that you found our location convenient and that you felt you received great value during your visit. It is always our aim to provide a pleasant experience for our guests, and your feedback motivates us to continue our efforts. Goodbye and best regards, Mercure Zürich City

Customer review rating 4.5/5

Charoula-konstantia N. Families - Confirmed reviews ALL

Not precisely in the city centre and quite busy. It is supposed to be a 4-star hotel, and they have paper cups in the rooms for tea/coffee, making it look very cheap.

Sehr geehrte Frau N., Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns so ausführlich zu bewerten. Wir freuen uns, dass Sie insgesamt einen guten Aufenthalt hatten und viele Bereiche unseres Hauses positiv bewertet wurden. Gleichzeitig danken wir Ihnen für Ihre offenen Hinweise. Es tut uns leid zu hören, dass die Lage, die Zugänglichkeit sowie einzelne Zimmerausstattungen nicht vollständig Ihren Erwartungen entsprochen haben. Ihr Feedback zur Verwendung von Papierbechern nehmen wir sehr ernst und prüfen aktuell alternative, hochwertigere Lösungen, die gleichzeitig unseren Nachhaltigkeitsstandards entsprechen. Auch Ihre Anmerkungen zu Check-in, Zimmerkomfort und Preis-Leistung werden wir im Team besprechen, um die Servicequalität weiter zu verbessern. Dass Sie dennoch unser Frühstück, die Sauberkeit sowie die Freundlichkeit unseres Teams positiv hervorheben, wissen wir sehr zu schätzen. Wir bedanken uns für Ihre Treue als ALL-Accor Silver Member und würden uns freuen, Sie bei einer zukünftigen Reise erneut im Mercure Zürich City begrüßen zu dürfen – mit der Hoffnung, Ihren Aufenthalt dann noch angenehmer zu gestalten. Herzliche Grüsse Ihr Front Office Team Mercure Zürich City

Customer review rating 4.5/5

Christian S. Business - Confirmed reviews ALL

Great experience. Perfect location. Easy and convenient parking. Friendly and helpful staff.

Dear Guest, Thank you very much for your excellent rating and for taking the time to share your detailed feedback with us. We are delighted to hear that you had a great stay and especially appreciated our convenient location, easy parking, and the friendliness and helpfulness of our team. We are also pleased that your check-in, overall comfort, cleanliness, and value for money met your expectations. Your comments motivate our entire team to continue delivering the warm hospitality we strive for. We appreciate your suggestion regarding improving the ease of access and will certainly review this point internally to enhance the guest experience further. It was a pleasure to welcome you for your business trip, and we are glad to know you would recommend Mercure and the ALL loyalty programme to others. We look forward to welcoming you back to Mercure Zürich City during your next visit to Zurich. Warm regards, Front Office Team Mercure Zürich City

Customer review rating 4.0/5

Riya S. Solo - Confirmed reviews ALL

Basic hotel with clean and neat rooms ideal for a short stay. Service is a bit slow.

Dear Riya S., Thank you for your feedback. We are pleased to hear that you found our hotel to be clean and suitable for a short stay. We appreciate your comments regarding the service speed and will take them into consideration for future improvements. Best regards, Mercure Zürich City

Other web-users rate our hotel

  • 659 reviews 8.7/10 Location
  • 1,133 reviews 6.4/10 Room
  • 794 reviews 7.6/10 Service
  • 29 reviews 6.5/10 WiFi
  • 427 reviews 7.9/10 Cleanliness
  • 353 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.