Mercure Zurich City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,591 reviews

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Description

Hotel extras

  • 5-minute walk from the Swiss Life Arena

  • Hotel in Zurich's city center near public transportation

  • GreenSign Hotel Level 4 - GSTC compliant and Swisstainable Level 3

  • Spacious wellness area with roof terrace

  • DELI Restaurant and Bar with spacious outdoor terrace

Our accommodation(s)

Hotel location

Mercure Zurich City

Vulkanstrasse 108b
8048 ZURICH
Switzerland

GPS:47.3934723, 8.484485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DELI

The DELI Restaurant of the Hotel Mercure Zurich offers both a city lunch and a la carte dishes in a cozy atmosphere. In a relaxed atmosphere or on the outdoor terrace, the restaurant delights with regional and light dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,591 reviews

Customer review rating 4.5/5

Jacques S. Business - Confirmed reviews ALL

Well located (near my Office), not too far away of the city centre, comfortable stay, nice room.

Dear Guest Thank you very much for taking the time to share your detailed feedback following your recent business stay with us. We are delighted to see that you had a comfortable stay and appreciated our convenient location, cleanliness, and the quality of your room. It is also wonderful to know that you were satisfied with our WiFi, bar service, and overall value for money. Your positive ratings across all areas, as well as your loyalty as an ALL Classic member, mean a great deal to us. We are especially pleased that you felt well recognized during your stay. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon for another enjoyable experience. Warmest regards Front Office Team Mercure Zürich City

Customer review rating 5.0/5

Rod B. Business - Confirmed reviews ALL

Always a pleasure to stay here. The team are super helpful and extremely helpful.

Dear Rod B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location and found our team to be helpful. It is always our aim to provide a comfortable experience for our guests. Best regards, Mercure Zürich City

Customer review rating 3.5/5

Nick E. Families - Confirmed reviews ALL

We were told we had been upgraded to ‘superior’ rooms but these were quite small and appeared to be just comfort rooms.?? The food menu was very limited for 2 of my group that were ‘vegetarians’ so they had to sort food elsewhere - so a wider or vegetarian option on food would be good

Dear Nick E., Thank you for sharing your feedback regarding your recent stay. I regret that the room upgrade did not meet your expectations and that the food options were limited for your dietary needs. We continuously strive to enhance our offerings and will take your suggestions into consideration for future menu planning. Your insights are valuable to us as we aim to improve our guests' experiences. Best regards, Mercure Zürich City

Customer review rating 2.5/5

Stefan V. Business - Confirmed reviews ALL

Long wait for check-in, beds not prepared. Asked for help (with bed and ironing) which took too long.

Dear Stefan V., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the room and breakfast. However, we regret the delays you experienced during check-in and with your requests. Your comments will be taken into account for our ongoing improvement. Goodbye and best regards, Mercure Zürich City

Customer review rating 5.0/5

Panayiota H. Solo - Confirmed reviews ALL

Comfortable room, I had everything I needed. The hotel breakfast was reasonable, definitely enough quantity and variety. Relatively gut location, so also relatively convenient to get around.

Dear Panayiota H., Thank you for your positive feedback. We are pleased to hear you enjoyed your comfortable stay and found our breakfast to your satisfaction. We appreciate your comments regarding our location and hope to welcome you back for another enjoyable visit. Best regards, Mercure Zürich City

Other web-users rate our hotel

  • 756 reviews 8.9/10 Location
  • 1,233 reviews 6.7/10 Room
  • 892 reviews 8/10 Service
  • 28 reviews 5.8/10 WiFi
  • 468 reviews 8.2/10 Cleanliness
  • 377 reviews 8.3/10 Breakfast

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