Mercure Jakarta Batavia 4 stars

Customer review rating (ALL Rating) 4.5/5 411 reviews

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Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 JAKARTA, Indonesia

Description

Hotel extras

  • Nearby Ancol, JI Expo & Jakarta International Stadium (JIS) only 10-15 minutes driving.

  • 5 minutes walking distance explore Old Town of Jakarta. 30 minutes driving to Soekarno Hatta

  • 3 minutes walk to Transjakarta Bus Station connecting Jakarta area, offers an easy access.

  • 3 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Our accommodation(s)

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Telephone
Fax +62 21 6915977

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka is an à la carte & all-day dining buffet restaurant in Jakarta. It presents International, Asian & Nusantara cuisine, offering menus all prepared in a showcase open kitchen and is often used as a wedding restaurant by Jakarta residents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  411 reviews

Customer review rating 5.0/5

Eric L. Business - Confirmed reviews ALL

Beyond my expectations, it’s really nice, and include new hotel, fully renovated 2019. I am very satisfied. Will back for sure.

Customer review rating 5.0/5

Ahmad R. Z. Friends - Confirmed reviews ALL

I thought old hotel outside but its nice inside

Customer review rating 4.0/5

Dewi U. S. Solo - Confirmed reviews ALL

I was slightly disappointed in two things - 1. I ordered the Iftar Buffet but when I came around 18.30 (after I did my Maghrib prayer in my room) some of the foods were gone and wasn't refilled. It was dissatisfying because I was really hoping that I could try them all. 2) No welcome food/cake in my room, although I was a Platinum member :( Other than that, it was a good stay during fasting month. Room is spacious and cozy. Good internet connection and TV choices.

Dear Mrs. Dewi U. S., Thank you very much for sharing your experience with us, and for choosing to stay at Mercure Jakarta Batavia during the fasting month. We are pleased to know that you found the room spacious and cozy, and that you enjoyed the internet connection and TV selections. At the same time, please accept our sincere apologies for the two disappointments you encountered. Regarding the Iftar Buffet, we truly regret that several items were no longer available when you arrived at 18:30 and were not promptly refilled. We fully understand how important the Iftar experience is, especially during Ramadan, and how disappointing it must have been not to be able to try all the dishes you were looking forward to. Your feedback has been shared with our Food & Beverage team to reinforce better monitoring and timely replenishment throughout the service period. We also sincerely apologize for the absence of the welcome amenity in your room as a Platinum member. Recognition of our loyal guests is extremely important to us, and this oversight does not reflect our appreciation for your loyalty. We will review our internal procedures to ensure that such amenities are consistently prepared and delivered for our valued members. Thank you once again for your constructive feedback. We truly appreciate your loyalty and hope to welcome you back for an even more seamless and satisfying stay in the future. Warm regards, Andri Mengko Front Office Manager

Customer review rating 4.0/5

Robinhot T. Families - Confirmed reviews ALL

Great place to spend our time as we really want to stay in the room and take a rest, swim and visit the gym in the afternoon

Dear Mr. Robinhot T., We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Customer review rating 4.5/5

Vanessa Y. Couples - Confirmed reviews ALL

The room was really clean & comfortable. We had great time stay ini here. But the breakfast menu could be more variety

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Other web-users rate our hotel

  • 532 reviews 8.4/10 Location
  • 1,149 reviews 8.7/10 Room
  • 1,246 reviews 9.2/10 Service
  • 26 reviews 8.9/10 WiFi
  • 711 reviews 8.8/10 Food
  • 569 reviews 8.3/10 Cleanliness
  • 533 reviews 8.7/10 Breakfast
  • 433 reviews 8.6/10 Comfort

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