Mercure Jakarta Batavia 4 stars

Customer review rating 4.5/5 553 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Jakarta Batavia
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 40 minutes drive from Soekarno-Hatta International Airport to Jakarta

  • Walking distance to old city area , Museum Fatahillah, Museum Bank Indonesia

  • 10 minutes by walking to Jakarta Kota Train Station and Bus Station

  • Surrounding by Chinese food restaurants

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46
Roa Malaka
Tambora Kota Jakarta Barat
11230
jakarta
indonesia

Tel: +622150830100

Fax: (+62)21/6915977

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 19km / 11.81 miles

  • By car

    EXT TOLL SND KELAPA At 5.1km / 3.17 miles

  • By train

    STATION KOTA At 0.75km / 0.47 miles

GPS :-6.132382, 106.810051

Our accommodation(s)

Mercure Jakarta Batavia offers 376 comfortable rooms and suites that are designed for modern business and leisure travellers.

Superior Room with 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with 1 king-size Bed Garden Terrace

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege Room with 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Direct dial telephone

Privilege Room with 2 Single Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Family Room with 2 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone

Deluxe Suite with 1 King-size BedNon contractual photo

  • Max. number of persons: 3
  • Area: From 60 / 646 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

MALAKA

Type of cuisine: International

Malaka is an all-day dining restaurant located on the ground floor. It presents International, Asian, and Nusantara cuisine, offering a choice of buffet and à la carte menus all prepared in a showcase open kitchen.

Lunch

05:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Relax at our Lobby Lounge which offers a wide selection of coffees, teas, wines, cocktails, and mocktails to complement our delicious snacks and cakes. The perfect place to meet and gather with friends and family.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOENDA KELAPA BAR

Non contractual photo

An excellent outlet serving pool offers a wide selection of tropical cocktails, refreshing chilled juices, and light snacks. Perfect place for filling up and relaxing after a rejuvenating swim.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 800

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Jakarta Batavia

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

553 reviews

tripadvisor

TripAdvisor Rating 4.0/5

237 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Crowd busy

Customer review rating 4.5/5

Anonymous Solo - 27/11/2020 Confirmed reviews ALL

Always to be complain if needed some things

Dear Eman S., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager

Very nicely renovated old hotel

TripAdvisor rating 4.0/5

heruoen2018 19/11/2020 TripAdvisor review

An old hotel that has been renovated very well, the old building has been turned into a modern hotel, the location is near the old Jakarta area with many museums and old style culinary, the rooms are comfortable and pleasant, feels like home

Dear heruoen2018, Thank you for sharing your beautiful experience online on TripAdvisor following your stay at Mercure Jakarta Batavia. We believe you enjoy your day spent here with us to the fullest. Nothing makes us happier than knowing that our guests loved their stay and it was enough to make them crave for another. I will not miss to share this wonderful review with the rest of the team and I am sure they will be overjoyed. We all very much looking forward to seeing you again at the soonest. Sincerely, Zulfa Roslani Asst. Marcomm Manager

Well located and well renovated hotel

Customer review rating 4.5/5

Heru H. O. Families - 18/11/2020 Confirmed reviews ALL

Batavia hotel is an old hotel but well renovated become a Mercure Batavia Hotel. Very pleasant stay and well equipment hotel

Dear Bapak HERU HARSOJO O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager

Beautiful Interior Design with a Taste of Old Town Jakarta

Customer review rating 4.5/5

Miftah F. Business - 17/11/2020 Confirmed reviews ALL

One thing that strikes me immediately when entering this hotel is its design. It is a combination of colonial architecture with modern touch is a very tasteful combo, very different from other hotel. Entering the room you feel that this is not your usual cookie-clutter hotel with the same design with other hotel, rather than you get the feel of the local style surrounding the hotel. Reception were great, even though there's some problem in the beginning due to my reservation is not recorded in the hotel, the staff upgrade me to the privilege room, provide the welcome amenities in the hotel and welcome drink voucher. The bed is one of the best in my opinion and I would love to stay in the future.

Dear Bapak MIFTAH F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carissa Rhea Front Office Manager

Good Stay near Kota Tua location

Customer review rating 4.5/5

Alfian Solo - 13/11/2020 Confirmed reviews ALL

I hope at next, there is improvement on food, which more various and tasty

Dear Bapak ALFIAN A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carissa Rhea Front Office Manager.

Good Stay for Weekend Staycation

Customer review rating 4.5/5

And Friends - 11/11/2020 Confirmed reviews ALL

It was a good stay during my weekend staycation here. The hotel and room were clean, the foods were delicious, and the hygiene procedure and self-distancing during this pandemic were nice. The restaurant wasn't crowded so we can eat joyfully. Maybe my concern was if your room were in the garden view, it's not feeling really safe when you open the window because others are able to see what are you doing in the room. But overall it was nice stay!

Dear Bapak ANDRA S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager

Great Experience

Customer review rating 4.5/5

I. A. B. I. Couples - 07/11/2020 Confirmed reviews ALL

Comfort Room and nice public facility such as lobby and swimming pool. Will comeback for sure.

Dear I. ABDUL BARI I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager.

Nice Hotel for staycation

TripAdvisor rating 4.0/5

sudhirawangsa 04/11/2020 TripAdvisor review

I love the design of this hotel, It was located actually near kota area where you can go to Fatahilah garden with just a walking distance. I was there for staycation so just enjoying the hotel all the time. The room pretty spacious my view is the garden, which pretty well care in my opinion. At first my AC was not as cold as expected but once the engineer come the temperature got better. Was having a nice experience there. Thank you.

Dear Sudhirawangsa, Thanks for taking the time to share your prestige opinion on Mercure Jakarta Batavia, we take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Our dedicated talent will be pleased to learn of your high praise. Thank you, once again for your kind words and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulfa Roslani Asst. Marcomm Manager

Nice room, well located

Customer review rating 4.5/5

Lia Families - 02/11/2020 Confirmed reviews ALL

Had a great time staying at mercure jakarta batavia, its a walk by distance from kota station, the room is clean, very well maintained, it has an classic look outside but modern inside, definitely will comeback sometime

Dear Ibu YULIANI B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager

Great quarantine experience

Customer review rating 4.5/5

Anonymous Solo - 25/10/2020 Confirmed reviews ALL

Even if we only stayed for quarantine, all of the staff treated us like regular guests. Very accommodating and catered to our needs.

Dear DON L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager

Good stay and very hospitable.

Customer review rating 4.5/5

Christopher J. L. Solo - 23/10/2020 Confirmed reviews ALL

Hotel staff are very hospitable and kind...

Dear Bapak CHRISTOPHER L., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Carissa Rhea Front Office Manager.

Good stay

Customer review rating 4.5/5

Gladies Couples - 22/10/2020 Confirmed reviews ALL

Very welcoming reception staffs, room is newly decorated, food was okay. The only issue was the elevator. There was only 1 elevator which was working, probably due to cost-saving during this pandemic situation.

Dear GLADIES RIYANA P., Thank you for taking the time to share your feedback. Please rest assured that we are taking the appropriate measures to address the elevator issue. We appreciate your sharing your concerns, and we hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager

Good stay

Customer review rating 4.5/5

Katharina Families - 20/10/2020 Confirmed reviews ALL

Me, and my family, the kids also, we enjoyed during staycation at mercure batavia. The room facility was completely and very comfortable. The hotel location was great too.

Dear Ibu KATHARINA E., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carissa Rhea Front Office Manager

Excellent

Customer review rating 4.5/5

Robert S. Solo - 20/10/2020 Confirmed reviews ALL

So happy to have experience your care for your guest.

Dear ROBERT S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 20/10/2020 Confirmed reviews ALL

Need sambal for the food

Dear ABDUL A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager

Mediocre at best

Customer review rating 4.5/5

Maria D. Friends - 18/10/2020 Confirmed reviews ALL

We stayed at Mercure Batavia for the purpose of having a staycation. We were aware that the facilities at the hotel were limited due to the PSBB by the government, but that's not what made our stay less comfortable. It's more to the available service and also common area that's outdoor but somehow was also limited.

Dear Ibu MARIA D., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carissa Rhea Front Office Manager

Well located, secluded and clean

Customer review rating 4.5/5

Iranio Business - 16/10/2020 Confirmed reviews ALL

Just splendid

Dear Ibu NIO I., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carissa Rhea Front Office Manager

Good stay and confortable room

Customer review rating 4.5/5

Fajri Solo - 13/10/2020 Confirmed reviews ALL

Mercure Jakarta Batavia Hotel located in the urban area of Jakarta. It’s a good stay for couple night and the room is comfortable enough for the price. They also offered a COVID-19 test for people who are coming from overseas with fast and clear service. Unfortunately, I stayed at this hotel only to get tested for Covid-19, I wish to normally explore more of the hotel and the view of Jakarta’s sky at night, like the old days.

Dear M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carissa Rhea Front Office Manager.

Well located and good stay

Customer review rating 4.5/5

Ahmad B. Couples - 26/09/2020 Confirmed reviews ALL

I enjoyed stay at Mercure Jakarta Batavia but all hotel facilities are closed due to total lockdown by local Jakarta government. I like to stay this hotel due to located in downtown of Jakarta Hopefully you can increase your services even during pandemics to your hotel guest

Dear Bapak AHMAD B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Carissa Rhea Front Office Manager.

HOTEL MERCURE JAKARTA BATAVIA

Customer review rating 4.5/5

Monicha R. Solo - 24/09/2020 Confirmed reviews ALL

Staying there for quarantine while waiting for my Pcr test, staff is very helpful and friendly. They really taking care good of the customers. Thumbs up for the front officers and operators who helped me a lot during my quarantine stay. :) will consider to come back again next time. Thank you

Dear MONICHA R. AGUSAPUTRI, We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Carissa Rhea Front Office Manager.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in jakarta