Mercure Jakarta Batavia

Customer review rating (ALL Rating) 4.6/5 406 reviews

Mercure Jakarta Batavia - Image 1
Mercure Jakarta Batavia - Image 2
Mercure Jakarta Batavia - Image 3
Mercure Jakarta Batavia - Image 4

Description

Hotel extras

  • A quick & easy access 30-minute driving from Soekarno-Hatta International Airport Jakarta.

  • 10 minutes walking distance exploring "Kota Tua" such as Museum Fatahillah, Museum Bahari,etc.

  • 2 minutes walk to Bus Stop area which connect to explore Jakarta, offers an easy access.

  • 5 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium for any kind of concerts or events.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka is an à la carte & all-day dining buffet restaurant in Jakarta. It presents International, Asian & Nusantara cuisine, offering menus all prepared in a showcase open kitchen and is often used as a wedding restaurant by Jakarta residents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  406 reviews

TripAdvisor Rating  4.5/5  633 reviews

Certificate of excellence 2024

Very comfortable hotel in an excellent location

Customer review rating 5.0/5

Richard Solo - Confirmed reviews ALL

Very comfortable, good facilities, good service, good location.

.

TripAdvisor rating 5.0/5

Sherpa56241847753 TripAdvisor review

Here’s the English translation: "I was very satisfied staying at this hotel. The location is strategic, close to tourist attractions and the city center. The room was clean, comfortable, and equipped with modern facilities. The staff service was very friendly and responsive. The breakfast was also excellent, offering a wide variety of delicious menu options. My stay was truly enjoyable, and I will definitely return here in the future."

Dear Sherpa56241847753, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Great hotel in convenient spot.

TripAdvisor rating 5.0/5

lyndah595 Friends getaway - TripAdvisor review

Thoroughly enjoyed our brief stay at the Mercure. Everything went well, from the efficient check in to the amazing rooms. Everything is spotless. Bedding and towels look new. The beds are superbly comfortable. There is attention to detail in the design of the lighting. The buffet breakfast are amazing, catering to a mainly Indonesian clientele, it gave us our first taste of their cuisine. We were allowed to use the pool after we checked out, but had to wait for a train. The pool is lovely, big enough to get a decent swim and the temperature is perfect. Would have liked to spend more time here.

Dear lyndah595, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Low cost

Customer review rating 3.0/5

M. Solo - Confirmed reviews ALL

Need to request for everything. Not even a bottle of drinking water provided. Room condition is acceptable. Good location.

Dear Mr. Kim Seng M., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andri Front Office Manager

We felt very welcome with the personal attention of the staff

Customer review rating 4.5/5

Peter V. Couples - Confirmed reviews ALL

We felt very welcome with the personal attention of the staff

Dear Mr. Peter V., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 598 reviews 8.2/10 Location
  • 1,172 reviews 8.7/10 Room
  • 1,212 reviews 9.1/10 Service
  • 29 reviews 8.1/10 WiFi
  • 652 reviews 8.8/10 Food
  • 614 reviews 8.2/10 Cleanliness
  • 533 reviews 8.6/10 Breakfast
  • 492 reviews 8.4/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta