Mercure Jakarta Batavia

Customer review rating (ALL Rating) 4.6/5 425 reviews

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Description

Hotel extras

  • A quick & easy access 30-minute driving from Soekarno-Hatta International Airport Jakarta.

  • 10 minutes walking distance exploring "Kota Tua" such as Museum Fatahillah, Museum Bahari,etc.

  • 2 minutes walk to Bus Stop area which connect to explore Jakarta, offers an easy access.

  • 5 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium for any kind of concerts or events.

Our accommodation(s)

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Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka is an à la carte & all-day dining buffet restaurant in Jakarta. It presents International, Asian & Nusantara cuisine, offering menus all prepared in a showcase open kitchen and is often used as a wedding restaurant by Jakarta residents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  425 reviews

TripAdvisor Rating  4.5/5  630 reviews

Certificate of excellence 2024

Low cost

Customer review rating 3.0/5

M. Solo - Confirmed reviews ALL

Need to request for everything. Not even a bottle of drinking water provided. Room condition is acceptable. Good location.

Dear Mr. Kim Seng M., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andri Front Office Manager

We felt very welcome with the personal attention of the staff

Customer review rating 4.5/5

Peter V. Couples - Confirmed reviews ALL

We felt very welcome with the personal attention of the staff

Dear Mr. Peter V., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Modern in olds

Customer review rating 4.5/5

Bhaskara Solo - Confirmed reviews ALL

Modern touch in the middle of old town. Comfy bed with sufficient amenities

Dear Mr. Gandabhaskara S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Great place to stay at Jakarta Old Town

TripAdvisor rating 5.0/5

Antonio C TripAdvisor review

The hotel is excelent. But l had little issues both times when l ordered lunch or dinner, but the restaurant solved that issues very well. The location is good for who want to visit the old town. The staff is very polite and eficient. I believe it's an hotel more indicate for business travels but it attend tourists needs too. The highlight is the web conection speed, the faster between all hotels that l have tryed in 11 countries! Congratulations!

This is not 4 stars hotel, but ***** stars hotel

Customer review rating 5.0/5

R. Business - Confirmed reviews ALL

Pleasant and perfect

Dear Mr. Rois R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

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Other web-users rate our hotel

  • 604 reviews 8.3/10 Location
  • 1,195 reviews 8.7/10 Room
  • 1,199 reviews 9/10 Service
  • 29 reviews 8.4/10 WiFi
  • 617 reviews 8.6/10 Food
  • 615 reviews 8.2/10 Cleanliness
  • 536 reviews 8.4/10 Breakfast
  • 503 reviews 8.6/10 Comfort

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