Mercure Jakarta Batavia

Customer review rating (ALL Rating) 4.6/5 525 reviews

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Description

Hotel extras

  • A quick & easy 40-minute drive from Soekarno-Hatta International Airport Jakarta

  • Within walking distance of the old city area, Museum Fatahillah & Museum Bank Indonesia

  • A 10-minute walk to Jakarta Kota Train Station & Bus Station making wider city access easy

  • Very close to numerous Chinese restaurants and a wide selection of local food options

  • Located near accessible transport links to all of Jakarta's malls & other areas of interest

Our accommodation(s)

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Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka is an à la carte & all-day dining buffet restaurant in Jakarta. It presents International, Asian & Nusantara cuisine, offering menus all prepared in a showcase open kitchen and is often used as a wedding restaurant by Jakarta residents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  525 reviews

TripAdvisor Rating  4.5/5  599 reviews

Certificate of excellence 2024

Well located for Old Town

Customer review rating 4.0/5

Chris M. Solo - Confirmed reviews ALL

Feel like the hotel could do with some fairly simple improvements to make it more guest friendly (and to add prestige to match price, to be honest). First - reception. Why? One tiny desk to serve guests. Is it because of cost cutting? Trying to encourage people to check in online? Either way, it feels like hotel guests are getting a ‘budget’ experience here that doesn’t match the price. No issues with the young and friendly staff, they were very helpful and always trying to please. Second - restaurant. I arrived in time for late dinner, found a table but it was really dirty. I don’t care about formal service or fancy decor, but cleanliness is a must. Room - perfectly comfortable, but would expect access to streaming services in a hotel of this level. Pool area and bar - desperately need some love - dark and dated, not conducive to relaxing. Brighten it up and add a bit of greenery? Overall, pleasant stay but feel with a few small touches this hotel could be brilliant given its location.

Good Stay - Definitely worth the price

Customer review rating 4.5/5

Ktandean Business - Confirmed reviews ALL

Perfect weekend getaway - Great way to unwind after long meetings

Average

TripAdvisor rating 3.0/5

Linda G TripAdvisor review

The hotel looks amazing from the outside. We liked the location very much, you can easily walk to the Fatahillah Square. The room was nice and clean. Breakfast was not the best. Croissants were not tasty, the tea tasted like coffee and there was not a lot of fruit. That was a bit of a disappointment in a hotel like this, we expected more.

Good Hotel, Bad Banquet Staff

Customer review rating 1.0/5

Kevin Families - Confirmed reviews ALL

We were there for our sister's wedding day, unfortunately we had several miscommunications with the Banquet Staff (Ms. Bilqis), that she forgot to mention they only have 2 junior suite room on non-smoking floors, whereas we reserved for 3 rooms 1 year prior to the wedding day. It was quite a fiasco during the day and some other miscommunications happening along our 2 night stay. The hotel rooms in the end was good for us, as we have a junior suite room. But my parents and my elder siblings had to downgrade their rooms as we couldn't stay in a smoking floor. A heads up would actually be good.

Good hotel within Kota Tua, Jakarta

Customer review rating 3.5/5

Benedict K. Families - Confirmed reviews ALL

The room we stay is still new and clean except the towel is very very old. At night can her music sound coming from ballroom/event room below. When we stay during the weekend (Sat and Sun), there is some kind of event where the participants (not staying in the hotel) occupied all the coffee house seating area causing hotel guest unable to find seats for breakfast and not much food left.

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Other web-users rate our hotel

  • 520 reviews 7.9/10 Location
  • 1,077 reviews 8.7/10 Room
  • 1,015 reviews 8.7/10 Service
  • 22 reviews 7.8/10 WiFi
  • 551 reviews 8/10 Food
  • 538 reviews 7.8/10 Cleanliness
  • 493 reviews 8.3/10 Breakfast
  • 453 reviews 8.5/10 Comfort

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