Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.6/5 1,797 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,797 reviews

TripAdvisor Rating  4.4/5  3,348 reviews

Customer review rating 5.0/5

Ms. A. A. Families - Confirmed reviews ALL

One stop vacation, the room, the vief, the food, the playground, the pool all perfecy

Dear Ms. A. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the room, view, food, playground, and pool. It is our aim to provide a perfect experience for our guests. Best regards, Sutiyono Guest Experience Team

Customer review rating 5.0/5

Mr. I. H. Families - Confirmed reviews ALL

with a several facility to accomodate our toddler for swim, sand playground, and 3D virtual game. It's complete vacation and the hotel is near with seaworld, carnival beach, and dufan. it's create a great memory for our family.

Dear Mr. I. H., Thank you for your kind words regarding your recent family holiday at our hotel. We are delighted to hear that our facilities and nearby attractions contributed to creating wonderful memories for you and your loved ones. Best regards, Sutiyono Guest Experience Team

Customer review rating 5.0/5

Mr. B. Families - Confirmed reviews ALL

The kids corner need to have place to have meals and drinks.

Dear Mr. B., Thank you for your positive feedback regarding your stay. We appreciate your suggestion about the kids' corner and will consider it for future improvements. We are glad you enjoyed your time with us and hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team

Customer review rating 5.0/5

Ms. D. R. Friends - Confirmed reviews ALL

Love it

Dear Ms. D. R., Thank you very much for your wonderful review and perfect score. We are delighted to know that you loved the room and had such a great experience staying with us at Mercure Convention Center Ancol. Your kind words and recommendation truly mean a lot to our team and motivate us to continue delivering excellent service and memorable stays. We hope to have the pleasure of welcoming you back again soon, whether with friends or on another occasion. Warm regards, Fachry Aulia - Asst. Front Office Manager

Noisiest Hotel I Have Ever Stayed At

TripAdvisor rating 1.0/5

shaneuva TripAdvisor review

Is in a good location, with plenty of family activities around Ancol. However, this hotel was one of the most noisy hotels I have ever had the misfortune of staying at. For some reason, at 5.45 in the morning, the hotel plays the loudest, most obnoxious music around the hotel via speakers outside of the guest rooms. Why the hotel think this is something hotel guests would appreciate is bewildering. Why Mercure, why?! At 5.45am, the majority of guests are still asleep and do NOT appreciate being awoken so abruptly by your Spotify playlist!

Dear Mr. Shaneuva, Thank you for sharing your concerns regarding your recent stay at our hotel. We appreciate your feedback, as it helps us understand our guests' experiences better. We are pleased to hear that you found our location convenient for family activities in Ancol. However, we sincerely apologize for the noise disturbance you experienced during your stay. We understand that early morning disturbances can significantly impact your comfort, and your comments regarding the music played at that hour have been noted. It is our aim to provide a relaxing environment for all our guests, and we regret that we fell short in this instance. Thank you once again for your feedback. We hope for the opportunity to welcome you back in the future. Best regards, Sutiyono Guest Experience Team

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Other web-users rate our hotel

  • 278 reviews 8.4/10 Location
  • 1,518 reviews 9/10 Room
  • 1,487 reviews 9.3/10 Service
  • 32 reviews 6.3/10 WiFi
  • 844 reviews 8.9/10 Amenities
  • 750 reviews 8.9/10 Cleanliness
  • 486 reviews 8/10 Breakfast
  • 127 reviews 6.1/10 Value

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