Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,453 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Room 1

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,453 reviews

Customer review rating 5.0/5

Ms. Y. Families - Confirmed reviews ALL

Dear Ms. Y., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback with us. We are truly delighted to know that you enjoyed your family stay, especially the ocean-view room upgrade and the birthday treat prepared for your special celebration. We are happy that these thoughtful touches made your stay more memorable and enjoyable. We also greatly appreciate your positive ratings for our service, accommodation, cleanliness, WiFi, facilities, and overall experience, as well as your 9/10 recommendation. Your appreciation as an ALL Accor member is also very important to us, and we are pleased that you felt well recognized during your stay. We have also noted your feedback regarding the breakfast selection and our sustainability initiatives. Your comments are valuable to us and will be shared with the relevant departments as we continue to improve our services and facilities. Thank you once again for celebrating your special occasion with us and for choosing Mercure Convention Center Ancol. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Ms. A. A. Families - Confirmed reviews ALL

Dear Ms. A. A., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our convenient location within the Ancol area and found your stay comfortable. It is especially pleasing to hear that you appreciated the cleanliness of our hotel and the friendly service provided by our team. We truly appreciate your perfect 10/10 recommendation and your excellent ratings for our accommodation, team, check-in, and check-out experience. Your kind feedback is a wonderful encouragement for our entire team to continue delivering warm hospitality and comfortable experiences for our guests. We have also noted your rating regarding our breakfast selection. Your feedback is valuable to us and will be shared with our Food & Beverage team as we continue to improve and enhance our breakfast offerings. Thank you once again for your valuable feedback and support. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another comfortable and memorable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Ms. J. D. Families - Confirmed reviews ALL

Dear Ms. J. D., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your family getaway with us and appreciated our facilities, cleanliness, breakfast selection, and the service provided by our team. It is especially rewarding to know that our hotel provided a comfortable and enjoyable experience for your family. Your perfect rating and 10/10 recommendation mean a great deal to us and serve as wonderful motivation for our entire team to continue delivering warm hospitality and memorable experiences for our guests. Thank you once again for your kind feedback and support. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 4.0/5

Ms. R. A. Friends - Confirmed reviews ALL

Dear Ms. R. A., Thank you for choosing Mercure Convention Center Ancol and for taking the time to share your valuable feedback. We are pleased to know that you had an overall comfortable stay and that you were satisfied with our accommodation, cleanliness, and the service provided by our team. We truly appreciate your positive comments. At the same time, we sincerely apologize for the inconvenience caused by the refrigerator in your room not functioning properly. We also regret that the WiFi connection speed and breakfast selection did not fully meet your expectations. Your feedback is very important to us, and we will share these comments with the relevant departments for further evaluation and improvement. We appreciate your understanding and patience, and we hope that these areas will not prevent us from having the opportunity to provide you with a better experience on your next visit. Thank you once again for your valuable feedback. We look forward to welcoming you back to Mercure Convention Center Ancol and providing you with a more comfortable and seamless stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Mr. K. J. Families - Confirmed reviews ALL

Dear Pak. K. J., Thank you so much for your perfect rating and for sharing such a detailed, wonderful review of your recent family staycation with us! As a valued ALL Silver member, your satisfaction means the world to us. We are absolutely thrilled to hear that every aspect of your stay was excellent—from the warm welcome by our security team and the smooth check-in to the clean ocean-view room, great breakfast selection, and the fantastic foam party that made your daughter so happy. It is also wonderful to know that our housekeeping and restaurant teams looked after you so well. A very special thank you for recognizing Mr. Herry Kiswanto. Your high praise for his exceptional service has been proudly shared with him and the entire team. It truly inspires us to keep creating memorable experiences for our guests. Thank you once again for your loyalty and recommendation. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another fantastic getaway! Warm regards, Fatkhul Lizam Front Office Manager Mercure Convention Center Ancol

Other web-users rate our hotel

  • 264 reviews 8.5/10 Location
  • 1,553 reviews 9/10 Room
  • 1,746 reviews 9.4/10 Service
  • 26 reviews 3.5/10 WiFi
  • 896 reviews 8.8/10 Amenities
  • 842 reviews 9/10 Cleanliness
  • 455 reviews 8.4/10 Breakfast
  • 128 reviews 7.4/10 Value

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