Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.6/5 1,772 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,772 reviews

TripAdvisor Rating  4.4/5  3,363 reviews

Customer review rating 4.0/5

Mr. I. F. Families - Confirmed reviews ALL

Good

Dear Mr. I. F., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Guest Experience Team

Customer review rating 4.0/5

Mr. F. S. Families - Confirmed reviews ALL

We enjoyed the room, although the TV was a bit disappointing since it couldn't stream YouTube. Breakfast was great, but be prepared to queue if you arrive at the restaurant late. On the plus side, the playroom was excellent

Dear Mr. F. S., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the TV we are on progress replacing the old TV to smart TV Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Guest Experience Team

Customer review rating 4.0/5

Mr. M. R. F. Families - Confirmed reviews ALL

The room was definitely great, Bed was so comfy, even the Sofa Bed is still Sleepable for Sensitive person like me. The only downside from the Hotel was The WiFi facility should've been better. i might say there are a lot of Hotel with way cheaper pricetag has the way better WiFi connectivity. That's it. I cant comment on anything else because either i enjoyed it or i didnt use it at all.

Dear Mr. M. R. F., Thank you very much for sharing your experience at Mercure Convention Center Ancol. We are delighted to hear that you enjoy your stay with us. We appreciated your comment related with WIFI connection as our evaluation and improvement in the future. We look forward to welcoming you back for another memorable stay. Best Regard, Sutiyono Guest Experience Team

Customer review rating 4.0/5

Mr. F. R. Families - Confirmed reviews ALL

Overall, the stay at this hotel was quite satisfying, especially for families traveling with a baby. However, there was a minor issue with noise at night coming from the room above, which was occasionally noticeable. Aside from that, the overall experience was pleasant and satisfying.

Dear Mr. F. R., Thank you very much for sharing your experience at Mercure Convention Center Ancol. We are delighted to hear that you enjoy your stay with us. However regret that you had a minor issue with noise coming from above your room. We look forward to welcoming you back and hopefully we could do better for your next stay. Best Regard, Sutiyono Guest Experience Team

Customer review rating 5.0/5

Mr. M. S. Families - Confirmed reviews ALL

Room and parking lot are spacious and clean , food was amazing , our kids having fun at mimo kids playground and foam party at pool , also other activity at lobby such as face painting and baloon which is its free and also fast check in and check out process , restaurant and bar team also give great services , overall we love to staying here , and very recommended seaside hotel to spend our holiday with family

Dear Mr. M. S., Thank you for your kind feedback regarding your recent stay. We are pleased to know that you enjoyed the room, Mimo kids play ground and other activities including restaurant Your compliments are greatly appreciated as we strive to maintain a positive experience for all our guests. Looking forward to welcoming you back Best regards, Sutiyono Guest Experience Team

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Other web-users rate our hotel

  • 276 reviews 8.7/10 Location
  • 1,509 reviews 9/10 Room
  • 1,534 reviews 9.3/10 Service
  • 29 reviews 6.5/10 WiFi
  • 858 reviews 8.9/10 Amenities
  • 748 reviews 8.9/10 Cleanliness
  • 452 reviews 8.2/10 Breakfast
  • 130 reviews 6.4/10 Value

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