Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,994 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,994 reviews

TripAdvisor Rating  4.5/5  2,991 reviews

Good Stay

Customer review rating 5.0/5

Angela Business - Confirmed reviews ALL

I stayed in this hotel for 4 days and this hotel provided us with excellent business facilities. Our room was equipped with a proper office desk and chair and all the necessary equipment. And the most important thing is that this hotel is close to the tourist area. So I can work while on vacation. Thank you.

Dear Ms. Angel (., Thank you for your kind review! We’re delighted to hear that you had a productive and enjoyable stay with us. It’s wonderful to know that the business facilities in your room met your needs and allowed you to work comfortably. Our location near the tourist area is indeed ideal for combining business with leisure, and we’re thrilled you could make the most of it. We look forward to welcoming you back for another great work-and-vacation experience at Mercure Ancol! Warm regards, Darmadi Law II Front Office Manager

Well located, good stay, excellent service

Customer review rating 5.0/5

Resie Friends - Confirmed reviews ALL

Overall it was a very pleasant stay. The service was excellent! The food service is also available 24 hours!

Dear Ms. Restry R., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darmadi Law II Front Office Manager

Customer review rating 4.5/5

Jeku Families - Confirmed reviews ALL

It was good My son love it

Dear Mr. Jeffry K., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darmadi Law II Front Office Manager

Recomended place to stay

Customer review rating 4.0/5

My Families - Confirmed reviews ALL

Mercure location is great. They have large room, nice view, staff with smile and near to the beach. Children will love stay in mercure. But breakfast is usual, nothing special. Maybe this section need to improve. And in the when week end is so difficult to find parking space.

Dear Ms. Adeika Mieta R., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darmadi Law II Front Office Manager

Well located, nice staff

Customer review rating 4.0/5

Dwi R. Couples - Confirmed reviews ALL

Everything was good. But there’s no towel in my room. Maybe your staff forgot to put it on in the bathroom. Breakfast must improve much variety on local dishes. Thankyou.

Dear Ms. Dwi R., Thank you for your feedback! We’re glad to hear you enjoyed our location and friendly staff. We apologize for the oversight regarding the towel in your room; we’ll ensure our housekeeping team is more attentive in the future. We also appreciate your suggestion on adding more local dishes to our breakfast variety. Your input is valuable in helping us improve, and we hope to provide an even better experience during your next stay! Warm regards, Darmadi Law II Front Office Manager

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Other web-users rate our hotel

  • 271 reviews 8.8/10 Location
  • 1,485 reviews 8.7/10 Room
  • 1,424 reviews 8.9/10 Service
  • 29 reviews 6.6/10 WiFi
  • 680 reviews 8.2/10 Cleanliness
  • 452 reviews 7.3/10 Breakfast
  • 131 reviews 4.6/10 Value
  • 112 reviews 8.2/10 Beach

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