Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,877 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,877 reviews

TripAdvisor Rating  4.3/5  3,081 reviews

Very royal to customer

Customer review rating 5.0/5

Yuvira Families - Confirmed reviews ALL

It a really good experience with a great service from staff and manu promos

Dear Ms. Yuvira Y. Yusra, We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fachry Aulia - Asst. Front Office Manager

Delightful check in

TripAdvisor rating 5.0/5

Shabrina R TripAdvisor review

From the moment I stepped into the hotel, Ms. Rahma’s warmth and professionalism made the check-in process effortless and welcoming. She handled everything with such kindness, ensuring a seamless and quick check-in. To my surprise, she even arranged a wonderful upgrade, making my stay even more special. Every detail, from the smooth arrival process to the luxurious comfort of the room, was simply perfect. Thank you, Ms. Rahma, for making my experience truly delightful! Your hospitality made all the difference, and I can’t wait to return!

Dear Ms. Sabrinar We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. We are very happy that you enjoyed your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Fachry Aulia - Asst. Front Office Manager

Good location, well renovated room

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I'm staying at this hotel to watch 2 concerts which held at Ancol and altough this hotel is old but surprisingly the rooms are already renovated very well. Very good.

Dear Mr. Hidayat H., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. We are happy that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fachry Aulia - Asst. Front Office Manager

Good stay

Customer review rating 4.0/5

Ira D. A. Friends - Confirmed reviews ALL

All good, but the check-in process is quite long

Dear Ms. Ira D., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. We apologize for the quite long check in however we need to have improvement the quality of check in process. Thank you again for sharing your experience, and we hope we could do better. Sincerely, Fachry Aulia - Asst. Front Office Manager

Good stay and Excellent service

Customer review rating 5.0/5

Ardelia Friends - Confirmed reviews ALL

Friendly and fast service. room condition is neat and clean.

Dear Ms. Ardelia A., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fachry Aulia _ Asst. Front Office Manager

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Other web-users rate our hotel

  • 278 reviews 8.7/10 Location
  • 1,473 reviews 8.7/10 Room
  • 1,415 reviews 9/10 Service
  • 31 reviews 6.5/10 WiFi
  • 674 reviews 8.2/10 Cleanliness
  • 451 reviews 7.3/10 Breakfast
  • 135 reviews 5.6/10 Value
  • 109 reviews 8.4/10 Beach

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