Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.6/5 1,801 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,801 reviews

TripAdvisor Rating  4.4/5  3,338 reviews

Customer review rating 4.5/5

M. R. Y. Families - Confirmed reviews ALL

Calm atmosphere, but still fun for children

Dear Ms. M. R. Y., Thank you for sharing your kind review and for rating your stay at Mercure Convention Center Ancol so highly. We are pleased to know that you enjoyed the calm atmosphere of the hotel while still finding it enjoyable for children, making your family stay a pleasant one. We truly appreciate your positive comments regarding our check-in experience, accommodation, cleanliness, and especially our team. Your special mention of the receptionist who assisted you with a complimentary upgrade to the Executive Room is highly valued and will be shared with the team as encouragement. Thank you as well for your constructive feedback about the breakfast menu. We take this seriously, and your comments have been shared with our kitchen team as part of our continuous efforts to improve the quality and taste of our offerings. We look forward to welcoming you and your family back in the future and providing an even better experience on your next visit. Warm regards, Fachry Aulia - Asst. Front Office Manager

Customer review rating 3.0/5

Mrs. A. S. Families - Confirmed reviews ALL

Kids corner/indoor playground need to be upgraded. The ceiling is too low, bad air circulation and some toys are not cleaning well. The changing room in pool area need to be upgrade.. not covered the crowd and far for clean. Your breakfast menu also need to be upgrade in taste and varieties.

Dear Mrs. A. S., Thank you for your feedback regarding your recent stay with us. We appreciate your observations about the children's facilities and the pool area. Your comments on the air circulation, cleanliness, and the overall experience at breakfast have been duly noted. Please rest assured that we continuously strive to enhance our offerings and provide a pleasant experience for all our guests. Warm regards, Sutiyono Guest Experience Team

wow nice

TripAdvisor rating 5.0/5

ANTHONY JOSHUA S TripAdvisor review

ancol mercure hotel is very fun clean and nice for business. We used bidadari and batavia bu suningsih is very nice. 🥳🙂😆

Dear Mr. Anthony Joshua S, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel enjoyable, clean, and suitable for business purposes. Your kind words about our staff, particularly Suningsih, are greatly appreciated. Best regards, Sutiyono Guest Experience Team

Customer review rating 4.5/5

Mr. V. A. Families - Confirmed reviews ALL

The location is in the Ancol area which is not busy with vehicle traffic, making it comfortable when going out on the roads around the hotel.

Dear Mr. V. A., Thank you for your positive feedback regarding your stay. We are pleased to hear that our location in the Ancol area contributed to your comfort. We strive to provide a relaxing environment for our guests and appreciate your kind words. Best regards, Sutiyono Guest Experience Team

Customer review rating 4.0/5

Mr. Y. B. Families - Confirmed reviews ALL

well at the moment i have good experience especially with the kids actvities but need the improvement with the pool slide. overall i ilke it thank you

Dear Mr. B., Thank you for sharing your positive experience with us. We are pleased to hear that you enjoyed the activities for children. Your feedback regarding the pool slide is appreciated, and we will certainly take it into consideration for future improvements. Best regards, Sutiyono Guest Experience Team

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Other web-users rate our hotel

  • 278 reviews 8.4/10 Location
  • 1,518 reviews 9/10 Room
  • 1,487 reviews 9.3/10 Service
  • 32 reviews 6.3/10 WiFi
  • 844 reviews 8.9/10 Amenities
  • 750 reviews 8.9/10 Cleanliness
  • 486 reviews 8/10 Breakfast
  • 127 reviews 6.1/10 Value

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