Mercure Convention Center Ancol 4 stars

Customer review rating 4.2/5 6,441 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Convention Center Ancol
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a dayPaying
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • MassagePaying
  • Services for children
  • Beach and water sportsPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah
Ancol Jakarta Baycity
North Jakarta
14430
jakarta
indonesia

Tel: +62216406000

Fax: (+62)21/6406123

Check-in from 16h00

Check out up to 12h00

  • Gambir Station :  Jakarta

  • Soekarno Hatta :  Jakarta

  • Tanjung Priuk :  PPD 60 Marthadinata

  • Trans Jakarta :  Ancol

  • By plane

    SOEKARNO HATTA At 20km / 12.43 miles

  • By car

    ANCOL At 1km / 0.62 miles

  • By train

    GAMBIR At 5km / 3.11 miles

GPS :-6.122196, 106.836323

Our accommodation(s)

Our 438 rooms from the Superior to the Presidential Suite are ready to be your home away from home. Offering modern, spacious and comfortable rooms with a warm and colorful ambiance also the scenic views to park and ocean.

Superior Room, Park View - 1 Double Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room, Park View - 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Garden View, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe - 2 Single Beds

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Garden View, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony - 1 Double Bed & a Single Sofa Bed

  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: Garden View, Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: Garden View, Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony & Ocean View - 1 Double Bed and a Single Sofa Bed

  • Max. number of persons: 2
  • Area: From 38 / 409 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Grand Deluxe, Balcony & Ocean View - 2 Single Beds and a Single Sofa Bed

  • Max. number of persons: 2
  • Area: From 38 / 409 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room, Park View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 50 / 538 sq ft
  • Views: Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room, Ocean View - 1 Double Bed

  • Max. number of persons: 4
  • Area: From 50 / 538 sq ft
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

SUNDA KELAPA RESTAURANT

Type of cuisine: International

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Lunch

06:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NELAYAN BAR

Non contractual photo

Nelayan Bar is open from early morning to late at night, the social central of the hotel while meeting for coffee or a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,100

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Mercure Convention Center Ancol

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,441 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,449 reviews

Good stay.

Customer review rating 4.2/5

Isagani Z. Solo - 29/09/2020 Confirmed reviews ALL

Nice area and staff accommodating.

Dear Mr. Isgani Z., Greetings from Mercure Convention Center Ancol-Jakarta! We are grateful you chose to stay with us during your visit to Ancol, North Jakarta. Your generous words regarding your experience would be shared with our team as this feedback will encourage them to always deliver extra service for all of our guest satisfaction, We are looking forward to welcome you back at Mercure Convention Center Ancol-Jakarta in the very near future. Best Regards, Francisca Maria Guest Experience Team

Good stay

Customer review rating 4.2/5

Clinton Business - 24/09/2020 Confirmed reviews ALL

Comfort, safe

Dear Mr. Clinton S., Thank you for taking time to share your positive review. It’s a true pleasure to read your comments and to know that you had a great stay experience, while the Team was always there to assist you in every request. Please know that we have shared your feedback with the rest of the Team here at the Hotel, in recognition of their efforts. Look forward to welcoming you back in the near future. Kind Regards, Francisca Maria Guest Experience Team

Friendly Services, Quickly responses, Well located.

Customer review rating 4.2/5

Hasan A. Business - 23/09/2020 Confirmed reviews ALL

This Hotel is great, most of my quarantine here was pleasant. Quickly responses from room service Mr. Dicky and thanks a lot for all front desk team, Specially for Miss Sepvira, thanks for your sweet smile. Good job for everything in charged Mercure Hotel Ancol. Hope the number one Hotel for the future.

Dear Mr. Hasan A., Thank you for taking a moment to share your review. We are glad to know that your recent stay experience was enjoyable and the Team looked well after you. We appreciate you highlighting Mr. Dicky and Miss Sepvira - they are true hospitality professionals and we are certainly fortunate to have them in our team. We have also shared your positive feedback with the rest of our team here at the Hotel. We look forward to welcoming you back to Mercure Convention Center Ancol-Jakarta soon. Yours Sincerely, Francisca Maria Guest Experience Team

helpful and nice hotel staff

Customer review rating 4.2/5

Hero D. R. Business - 23/09/2020 Confirmed reviews ALL

During my stay at Mercure Ancol, the most pleasant experience for me was the hospitality from the hotel staff. Especially from the housekeeping attendant Pak Ricky and from the room service team led by Pak Eko who showed the spirit of hospitality in serving guests. I have input for the varied menu of food served to us, especially for breakfast as well as improvements of taste. Overall Mercure Ancol has provided excellent service. Thank you very much, and keep deliver the best service.

Dear Mr. Hero Day R., Thank you for sharing your positive feedback. We are very happy to know that your experience was enjoyable and memorable, while Mr. Dicky, Mr. Eko and the Team looked well after you. Please know that we have already shared your positive feedback with them and other Team as well for their efforts. We look forward to welcoming you back again soon. Yours Sincerely, Francisca Maria Guest Experience Team

good stay

Customer review rating 4.2/5

Meilita Business - 07/09/2020 Confirmed reviews ALL

so fun to stay mercure ancol

Dear Ms. Meilita T., Thank you for staying with us at Mercure Convention Center Ancol-Jakarta and for sharing your review. It’s a true pleasure to read your positive comments and to know that you had an enjoyable experience during the visit, while the Team ensured to anticipate your every need in a professional yet courteous approach. We hope to welcome you back in near future and please do not hesitate to reach out for any assistance. Yours sincerely, Francisca Maria Guest Experience Team

Well located, Good Service, Good Facilities

Customer review rating 4.2/5

I. Couples - 03/09/2020 Confirmed reviews ALL

My room is clean, with good facilities, comfy, and they also provide stuff for praying too. It was so much worthed to stay there

Dear Ms. Athifa Sri I., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We were delighted to know that you were very pleased with our service during your stay here with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service more better than before. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcoming you back with your family to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Good service

Customer review rating 4.2/5

Pandu Business - 02/09/2020 Confirmed reviews ALL

Good service and amazing view

Dear Mr. Pandu R., Thank you for taking the time to pass on your positive comments about many aspects of your stay with us here. We were delighted to know that you were very pleased with our service during your stay here with us has met your expectation.We have shared these wonderful comments to all the staff who would be more motivated in delivering a better service even more. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html Please do not hesitate to let us know if there is anything we can do for your next visit. Once again thank you so much for the wonderful feedback given, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Francisca Maria Guest Experience Team

Good sea view

Customer review rating 4.2/5

Boy M. F. Business - 25/08/2020 Confirmed reviews ALL

All of your staffs are kind-hearted especially your room boy named Isa. He is very polite. Please send my regards to him.

Dear Mr. Boy M. F., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to Mr. Isa and the entire team for their motivation and to improve our services. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Excellent service

Customer review rating 4.2/5

Ipung N. (. R. 3. Solo - 15/08/2020 Confirmed reviews ALL

I stayed in a very comfortable room for almost 3 weeks here. I wanna thank to mercure hotel for giving Such a great experience while staying here because the hotel staffs gave me a very good services, really nice foods, I can eat fresh fruits and vegetables everyday so I can mantain the nutritional needs on my body. I really sattisfied with the Internet/wifi connection, it was very stable and I've never had a problem with that. I also love the view outside the hotel because I can see Ancol beach, cable cars, sunset/sunrise everyday from the window. So, everyday feels like holiday.

Dear Mr. Ipung N., Thank you for taking the time to pass on your positive comments about many aspects of your stay with us here. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. We have shared these wonderful comments to all the staff who would be more motivated in delivering a better service even more. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html. Please do not hesitate to let us know if there is anything we can do for your next visit. Once again thank you so much for the wonderful feedback given, and we hope your next visit will be as pleasant as the previous one. Truly look forward to your next visit. Warmest Regards, Francisca Maria Guest Experience Team

Nice Place

Customer review rating 4.2/5

Yayan S. Solo - 12/08/2020 Confirmed reviews ALL

Not really bored during carantina

Dear Mr. Yayan S., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta, We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team
Customer review rating 4.2/5

Iman R. Business - 07/08/2020 Confirmed reviews ALL

Thanks for the great hospitality,

Dear Mr. Iman R., Thank you for the assessment and positive response that you convey regarding the experience of your stay with us at Mercure Convention Center Ancol-Jakarta which was in line with your expectations. We will convey this positive thing to our entire team so that it becomes our motivation to be able to continue to improve better services in the future. We are waiting for your return at Mecure Convention Center Ancol in the near future. Best regards, Francisca Maria Guest Experience Team

Good stay, good service, well located !!!! Love it so much

Customer review rating 4.2/5

Anonymous Couples - 31/03/2020 Confirmed reviews ALL

To be honest, i really like my stay. Everything are good, service, hotel's employee, and view (you name it) ! Actually, my purpose to stay at Mercure was to seek a peaceful and calm atmosphere from Jakarta's city hectic situation. So, Mercure really provide this service really well.

Dear Ms. Novi J., Thank you for taking the time to pass on your positive comments about many aspects of your stay with us here. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. We have shared these wonderful comments to all the staff who would be more motivated in delivering a better service even more. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html. Please do not hesitate to let us know if there is anything we can do for your next visit. Once again thank you so much for the wonderful feedback given, and we hope your next visit will be as pleasant as the previous one. Truly look forward to your next visit with your love one. Warmest Regards, Francisca Maria Guest Experience Team

Good stay

Customer review rating 4.2/5

Poppy T. Families - 29/03/2020 Confirmed reviews ALL

We had a really great experiences when have staycation at Mercure Ancol. The room is very nice, modern and have a cool view. All the staff are very friendly and polite. But, unfortunately we came when the pandemic started in Jakarta. So we couldn't visited the beach, garden, and swimming pool. For the breakfast, it's really good. But, we didn't have many kind of bfast because we understand during this pandemic Hotel have to safe their budgets because the less number of visitors. After pandemic, we will come again to have staycation there. Thank you so much Mercure Ancol.

Dear Ms. Poppy T., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation even the surrounding Ancol was closed due to unpredicted situation. We will share your positive feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope this unkind situation get over very soon and We would be happy to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Good stay

Customer review rating 4.2/5

Y. A. B. Families - 22/03/2020 Confirmed reviews ALL

Hotel is equiped with many facilities that my family could enjoy while the stay even when Ancol area being shut down due to covid 19

Dear Mr Y., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We were delighted to know that you were very pleased with our service during your stay here with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service more better than before. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcoming you back with your family to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Nice room...

Customer review rating 4.2/5

Azhar E. H. Business - 20/03/2020 Confirmed reviews ALL

This is my first time being stayed at Mercure. Nice room.. the room with beach view is more spacious that the room with park view. Comfy bed and very clean.

Dear Mr. Azhar El H., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We were delighted to know that you were very pleased with our service during your stay here with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service more better than before. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcoming you back with your family to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Good stay

Customer review rating 4.2/5

Felix Couples - 20/03/2020 Confirmed reviews ALL

Enjoy my stay pretty much. The hotel receptionist, Lusi, was very helpful in finding us the perfect room, although i had tons of requests. The hotel location is strategic, since there are many tourist attractions near the hotel. The breakfast was good too, and the staff jn the dining were also helpful. My family and I were really enjoy our stay.

Dear Mr. Felix S., Thank you for taking the time to pass on your positive comments about many aspects of your stay with us here. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. We have shared these wonderful comments to all the staff who would be more motivated in delivering a better service even more. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html. Please do not hesitate to let us know if there is anything we can do for your next visit. Once again thank you so much for the wonderful feedback given, and we hope your next visit will be as pleasant as the previous one. Truly look forward to your next visit with your love one. Warmest Regards, Francisca Maria Guest Experience Team

Fantastic Hotel!

Customer review rating 4.2/5

Desi S. Couples - 17/03/2020 Confirmed reviews ALL

We had a great experience during the stay at Mercure Ancol on March 9, 2020. I was handled by a friendly receptionist named Ira (if I'm not mistaken). Thank you for trying to fulfill my request at that time. I also met a staff named Celvin in Hotel lobby, he was very kind and greeted me politely. Thanks for an excellent service. Keep it up!!

Dear Mrs. Desi S., Thank you for taking the time to pass on your positive comments about many aspects of your stay with us here. We were delighted to know that you were very pleased with our service during your stay here with us. We have shared these wonderful comments to all the staff, including to Ira and Celvin who would be more motivated in delivering a better service even more. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html. Please do not hesitate to let us know if there is anything we can do for your next visit. Once again thank you so much for the wonderful feedback given, and we hope your next visit will be as pleasant as the previous one. Truly look forward to your next visit with your loved one. Warmest Regards, Francisca Maria Guest Experience Team

Well spend weekend

Customer review rating 4.2/5

M. Business - 16/03/2020 Confirmed reviews ALL

Good service, comfort, amazing view

Dear Ms. Rachma M., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We were delighted to know that you were very pleased with our service during your stay here with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service more better than before. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link : https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html We are looking forward to welcoming you back with your family to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Affordable services

Customer review rating 4.2/5

Rinaldy M. Couples - 15/03/2020 Confirmed reviews ALL

Second time stay at Grand deluxe room... Really amazing view... Easy check in and check out... My wife was sick... got the fruit and letter to get well soon from Duty Manager Mr. Lizam... For sure I will comeback soon... Thanks all team..

Dear Mr. Rinaldi M., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We were delighted to know that you were very pleased with our service during your stay here with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive feedback to the entire team including Mr.Lizam and Deni for their motivation and to improve our service more better than before. We would be honored if you could share your wonderful experience on TripAdvisor as well with the below link https://www.tripadvisor.com/UserReviewEdit-g294229-d299599-a_placetype.10023-e__2F__Hotel__5F__Review__2D__g294229__2D__d299599__2D__Reviews__2D__Mercure__5F__Convention__5F__Center__2D__Jakarta__5F__Java__2E__html-Mercure_Convention_Center-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards Francisca Maria Guest Experience Team

Great

Customer review rating 4.2/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

Good hotel Good service Bfast could be better

Dear Mr. P., It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. Thank you for the wonderful feedback given. We are so delighted to know that you enjoy your stay very much with us. We have shared it with the rest of the team who would surely be more motivated in delivering a better service even more. Our sincere apology to find out that during your stay here the levels of our services were less than satisfactory in regards to the variety of our breakfast. We have shared with the concerned team as their evaluation and follow up for future improvement. Once again thank you for the result given. We will keep on improving our effort in giving more suitable performance. It is our hope that you will give us the opportunity to better serve you in the near future. We truly look forward to your next visit. Kindest Regards, Francisca Maria Guest Experience Team

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in jakarta