Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,531 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Room 1

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,531 reviews

Customer review rating 5.0/5

Mr. D. A. R. Business - Confirmed reviews ALL

Dear Mr. D. A. R., Thank you very much for sharing your wonderful feedback following your recent stay at Mercure Convention Center Ancol. We are truly delighted to receive your perfect score and to know that you enjoyed our friendly service, comfortable room, cleanliness, spacious parking area, and strategic location. It is our pleasure to provide a welcoming environment that can accommodate all types of guests, whether traveling with family, elderly companions, or for business purposes. We sincerely appreciate your kind words about Kak Fitria. We will certainly share your appreciation with her, as recognition like this motivates our team to continue delivering warm and attentive service to every guest. Thank you once again for choosing Mercure Convention Center Ancol and for considering us as the Best Hotel in Ancol. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Mr. B. Y. Families - Confirmed reviews ALL

Dear Mr. B. Y., Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at Mercure Convention Center Ancol. We are delighted to know that you and your family had an enjoyable stay and appreciated our family-friendly facilities, kids activities, and the hospitality provided by our team. It is truly rewarding to hear that our efforts in creating memorable family experiences have met your expectations. We also appreciate your valuable feedback regarding the breakfast selection, pool experience, and our sustainability initiatives. Your comments are very important for us as we continuously strive to improve our services and provide better experiences for all our guests. Thank you for recommending Mercure Convention Center Ancol for a family staycation. We look forward to welcoming you and your family back again soon for another enjoyable stay. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 4.5/5

Mrs. F. S. Families - Confirmed reviews ALL

Dear Mrs. F. S., Thank you very much for your high rating and for taking the time to share such a detailed review of your family stay at Mercure Convention Center Ancol. We are delighted to hear that you and your family had a wonderful vacation with us, and that your children especially enjoyed the swimming pool and game room. It is also rewarding to know that our housekeeping team maintained a clean and fresh environment, and that our convenient location added value to your overall experience. We sincerely appreciate your constructive feedback regarding the breakfast selection. Your comment about limited options for picky eaters has been well noted and will be shared with our culinary team as part of our continuous improvement efforts, while we are pleased to hear that you still enjoyed the quality and taste of the food. Your positive ratings across various aspects of your stay are truly encouraging and motivate our entire team to continue delivering memorable experiences for our guests. We look forward to welcoming you and your family back again for another enjoyable stay in the future. Warm regards, Fatkhul Lizam Front Office Manager Mercure Convention Center Ancol

Customer review rating 4.5/5

Mrs. A. C. Families - Confirmed reviews ALL

Dear Mrs. A. C., Warm greetings from Mercure Convention Center Ancol. Thank you for sharing your wonderful review and for your continued trust in choosing Mercure Convention Center Ancol for your family vacations. We are truly delighted to know that each of your stays has been enjoyable and that our hospitality, delicious food, and child-friendly facilities have created memorable experiences for you and your family. It is especially rewarding to receive your appreciation for our restaurant team who were on duty on Wednesday evening, 24 June. Your kind recognition will certainly be shared with them as motivation to continue providing exceptional service. We also sincerely appreciate your constructive feedback regarding the room cleanliness, particularly the sofa and curtains, as well as the WiFi connection speed. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate follow-up, as we continuously strive to improve our facilities and services. Thank you as well for recognizing our sustainability initiatives. Your support and valuable feedback inspire us to keep enhancing the guest experience while maintaining our commitment to responsible hospitality. We truly look forward to welcoming you and your family back for another memorable stay at Mercure Convention Center Ancol. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Customer review rating 5.0/5

Mr. Y. H. Families - Confirmed reviews ALL

Dear Mr. Y. H., Warm Greetings from Mercure Convention Center Ancol. Thank you for taking the time to share your wonderful feedback regarding your recent family stay with us and for awarding us a perfect score. We are delighted to know that you found your stay to be worth the money and that you enjoyed the complimentary room upgrade arranged by our Front Office team. It is also gratifying to hear that our breakfast selection exceeded your expectations, with a wide variety of choices that contributed to an enjoyable dining experience. Your kind comments about our team, accommodation, cleanliness, WiFi service, and sustainability initiatives are truly appreciated. We are especially honored to know that, as an ALL – Accor Live Limitless Classic member, you would highly recommend our hotel to your family, friends, and colleagues. Thank you once again for your support and trust. We look forward to welcoming you and your family back to Mercure Convention Center Ancol for another memorable stay in the near future. Warm regards, Iin Widiasih Duty Manager Mercure Convention Center Ancol

Other web-users rate our hotel

  • 261 reviews 8.4/10 Location
  • 1,556 reviews 9/10 Room
  • 1,668 reviews 9.4/10 Service
  • 26 reviews 4.1/10 WiFi
  • 880 reviews 8.8/10 Amenities
  • 829 reviews 9.1/10 Cleanliness
  • 436 reviews 8.3/10 Breakfast
  • 125 reviews 7.1/10 Value

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