Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,890 reviews

Mercure Convention Center Ancol - Image 1
Mercure Convention Center Ancol - Image 2
Mercure Convention Center Ancol - Image 3
Mercure Convention Center Ancol - Image 4

Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,890 reviews

TripAdvisor Rating  4.5/5  3,082 reviews

good stay

Customer review rating 4.5/5

Rachel Solo - Confirmed reviews ALL

staffs were nice, comfy stay

Well located

Customer review rating 3.5/5

Dwi A. F. A. Families - Confirmed reviews ALL

It was an amazing place to spend time with family. However, for a four-star hotel, there are a few things that need improvement. The restaurant, both for breakfast and dining, felt too hot since the AC wasn’t turned on, making it uncomfortable to eat. Additionally, the food wasn’t very tasty. While the staff was nice, they didn’t seem very welcoming—they waited for us to greet them first instead of initiating a warm welcome. A more proactive and friendly approach would enhance the guest experience. On a positive note, the swimming pool was also clean and not slippery, making it a safe and enjoyable space for kids. Additionally, the security guard was very helpful and friendly, which I truly appreciated. Thank you.

Good Hospitality

Customer review rating 5.0/5

Fuadilah M. Solo - Confirmed reviews ALL

Really helpful and fast respond staff i forget her name she is really kind helping me for check in great experience, the place is nice for family trip have water slide, and kids play ground. the food was amazing.

Kids Friendly Hotel Located in North Jakarta. Affordable, mani facilities, surrounded by various vacation spot.

TripAdvisor rating 5.0/5

Dewi U TripAdvisor review

Thank you for the pleasant experience and good facilities. The staff is supported and helpful,especially mas Retno. Ambience is good enough Foam swimming is good experience for toddler. Playground is complete with stuff for baby, kids and adults. Breakfast is good.

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you had a pleasant stay and enjoyed our facilities, especially the playground, foam swimming, and breakfast options. Providing a family-friendly experience is one of our priorities, and we’re glad it met your expectations. We truly appreciate your kind words about our staff, especially Mas Retno. We will make sure to pass along your compliments to him and the team as motivation to continue delivering excellent service. We look forward to welcoming you and your family back for another enjoyable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Best regards, Fachry Aulia I Front Office Manager

Best stay

TripAdvisor rating 4.0/5

Silvi Wira U TripAdvisor review

The best experience so far, I like the food especially, Staffs are friendly and very helpful which sometimes you find it hard to get. I got a clean room, but maybe that needs to be improved is that regarding how to use a soap and please be a member of Ancol Jakarta so we can have an access to in/out from Ancol area

Dear Ms. Silviwirau We are very grateful for your comments regarding your visit to the Mercure Convention Center Ancol. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services however thank you for your suggestion. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Fachry Aulia - Asst. Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 277 reviews 8.7/10 Location
  • 1,476 reviews 8.7/10 Room
  • 1,417 reviews 9/10 Service
  • 31 reviews 6.5/10 WiFi
  • 674 reviews 8.2/10 Cleanliness
  • 452 reviews 7.3/10 Breakfast
  • 135 reviews 5.7/10 Value
  • 109 reviews 8.4/10 Beach

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta