Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.6/5 1,767 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,767 reviews

TripAdvisor Rating  4.4/5  3,356 reviews

Good employee

TripAdvisor rating 4.0/5

Juliana P TripAdvisor review

Excellent service for banquet tim,spesial person Mr.Muji very help full,kind, friendly Good servis for All employee

Customer review rating 5.0/5

Mrs. S. H. Families - Confirmed reviews ALL

For sure Will come back on holiday season Strategic location Many option for kids activities Affordable rate with nice view of room Hotel facilities are very completed for kids Friendly and help full staff especially at breakfast time

Dear Mrs. S. H., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutiyono Guest Experience Team

Customer review rating 4.5/5

Mrs. A. P. Families - Confirmed reviews ALL

Stay at grand deluxe balcony and ocean view for 2 days. Room is very clean, you can ask for more water for free.. the view from balcony was amazing. You can stay for 2 adults and 2 kids in this room, there is sofa bed that you can use so you dont have to add extra bed. Breakfast is fine, there are indonesian and western breafast. The Cofee and hot chocolate is very good. The pool was great, there is foam party in the afternoon, kids loved itu very much. Entertainment area very amazing, there are VR game, basketball game, table tennis also available. For younger kids there is indoor playground. You can also playing with sand volley ball, badminton. And also there is free face painting in ground floor. It was great experience to have staycation in this hotel, very recommended.

Dear Mrs. A. P., Thank you for taking the time to share your experience at Mercure Convention Center Ancol. We are delighted to hear that you enjoyed the grand deluxe balcony and ocean view room, as well as the cleanliness and amenities the room offered. It is wonderful to know that your children had a great time at our entertainment area and participated in the foam party. We appreciate your positive feedback regarding our breakfast selection and the quality of our coffee and hot chocolate. Our team strives to provide a variety of options to cater to all guests, and it is gratifying to hear that you found it satisfactory. Furthermore, we are pleased that you found our facilities and activities engaging for your family. We look forward to welcoming you back for another enjoyable staycation in the future. Best regards, Sutiyono Guest Experience Team

Customer review rating 4.5/5

Mr. E. P. S. Families - Confirmed reviews ALL

Me and my wife were having fun with my son

Dear Mr. E. P. S., Thank you very much for sharing your experience at Mercure Convention Center Ancol. We are delighted to hear that you, your wife, and your son had a fun and enjoyable stay with us. We also appreciate your kind words for our restaurant staff and will make sure to share your compliments with them. Your suggestion about having more Christmas vibes during the festive season is noted and will be considered for future celebrations. Thank you for your continued trust as an ALL Accor Classic member and for recommending us. We look forward to welcoming you and your family back for another memorable stay. Best Regard, Fachry Aulia - Asst. Front Office Manager

Customer review rating 5.0/5

Ms. D. L. Families - Confirmed reviews ALL

Proses check in smooth. Pelayanan receptionist sangat helpfull, kami dibantu dengan proses early check in 4 rooms terakhir stay di Mercure Ancol.

Ibu D. L. yang terhormat, Terima kasih banyak atas ulasan yang luar biasa dan penilaian sempurna yang Ibu berikan kepada Mercure Convention Center Ancol. Kami sangat senang mengetahui bahwa pengalaman menginap bersama keluarga berjalan lancar, mulai dari proses check-in yang smooth hingga pelayanan receptionist yang membantu dengan proses early check-in untuk 4 kamar. Masukan Ibu terkait kualitas hidangan sarapan sangat kami hargai dan akan menjadi perhatian kami untuk terus meningkatkan mutu pelayanan agar setiap tamu mendapatkan pengalaman terbaik, terutama dalam persaingan bisnis hospitality yang semakin ketat. Terima kasih juga atas kepercayaan Ibu sebagai member ALL Accor Classic. Kami menantikan kesempatan untuk kembali menyambut Ibu dan keluarga di Mercure Ancol dengan pengalaman menginap yang semakin memuaskan. Salam hangat, Fachry Aulia - Asst. Front Office Manager

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Other web-users rate our hotel

  • 272 reviews 8.6/10 Location
  • 1,491 reviews 9/10 Room
  • 1,491 reviews 9.3/10 Service
  • 28 reviews 6/10 WiFi
  • 845 reviews 8.9/10 Amenities
  • 740 reviews 8.9/10 Cleanliness
  • 459 reviews 8.1/10 Breakfast
  • 124 reviews 6.1/10 Value

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