Mercure Convention Center Ancol 4 stars

Customer review rating (ALL Rating) 4.7/5 1,980 reviews

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Description

Hotel extras

  • At the heart of Ancol Theme Park, close to Dunia Fantasi, Seaworld and Atlantis

  • Family friendly hotel with adult and kids pool, water sliders, kids club & entertainment area

  • Personalized meetings with 22 meeting rooms, 5 ballrooms that gather up to 1.200 guests.

  • 20Km from Soekarno-Hatta International Airport and 6,6Km from Jakarta Kota Train Station

  • Spacious room with park and ocean view

Our accommodation(s)

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Hotel location

Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta
14430 JAKARTA
Indonesia

GPS:-6.122196, 106.836323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SUNDA KELAPA RESTAURANT

Let your palate explore the variety of cuisine in our Sunda Kelapa Restaurant with both International and iconic local dishes. Indoor and outdoor dining area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,980 reviews

TripAdvisor Rating  4.5/5  3,036 reviews

Business

TripAdvisor rating 2.0/5

Angga S Business - TripAdvisor review

Hotel with spacious meeting room but very unfortunate because wifi is not well connected and breakfast place is very crowded, uncomfortable! 4 star hotel but not as it should be, maybe in the future more attention will be paid to the comfort of visiting guests.

Dear Mr Angga S, Thank you for sharing your feedback with us. We’re pleased to know you appreciated our spacious meeting rooms, but we sincerely regret that your experience with the Wi-Fi connectivity and breakfast area did not meet your expectations. Your comments are highly valuable to us, and we will address these concerns promptly to ensure better comfort and convenience for all our guests in the future. We are committed to improving our services and facilities to provide a true 4-star experience. We hope to have the opportunity to welcome you again and deliver a stay that exceeds your expectations. Warm regards, Darmadi Law I Front Office Manager

Excellent Playground

Customer review rating 4.5/5

A. N. Families - Confirmed reviews ALL

Excellent Playground. My kids were so happy

Amazing stay for family

Customer review rating 5.0/5

Rel Families - Confirmed reviews ALL

I bring my family with a toddler. This place is so amazing! Great choice for staying in Jakarta especially when you bring your family.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darmadi Law I Front Office Manager

Good stay

Customer review rating 4.0/5

Sheggy Friends - Confirmed reviews ALL

Overall satisfaction is good,the only remark is in shower area regarding shower head and silicon with plenty mould.

Dear Mr. Sheggy T., We very much appreciate your comments regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darmadi Law II Front Office Manager

Well located

Customer review rating 4.0/5

Rudi R. Families - Confirmed reviews ALL

Unfortunately access to the beach side behind hotel not available any more. No free enter to Ancol, if we want to spent outside Ancol.

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Other web-users rate our hotel

  • 280 reviews 8.7/10 Location
  • 1,508 reviews 8.7/10 Room
  • 1,435 reviews 9/10 Service
  • 26 reviews 6.7/10 WiFi
  • 677 reviews 8.3/10 Cleanliness
  • 458 reviews 7.2/10 Breakfast
  • 133 reviews 5.2/10 Value
  • 113 reviews 8.1/10 Beach

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