ibis Jakarta Harmoni 3 stars

Customer review rating (ALL Rating) 4.6/5 405 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5 Meeting Rooms and 1 Ballroom

  • Free Web Corner and WIFI

  • Strategic Location and Easy Access

  • Spacious Car Park

  • In-Room Massage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Jakarta Harmoni

Jl Hayam Wuruk No 35
10120 JAKARTA
Indonesia

GPS:-6.160528, 106.819676

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

TASTE RESTAURANT

Let us pamper your taste buds with the different variety of flavours from our local and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  405 reviews

TripAdvisor Rating  4.5/5  386 reviews

Good for short stay

Customer review rating 4.0/5

Heikki V. Couples - Confirmed reviews ALL

Spent two nights in this hotel. Breakfast was enak (good) and everything worked like they should. I don't know how things would be with a longer stay but for short one, it's fine.

Dear Mr. Heikki Juha Mikael V., We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

WELL LOCATES AND GOOD STAY FOR EVERYONE

Customer review rating 4.5/5

Gagah C. Friends - Confirmed reviews ALL

EXCELLENT

Dear Mr. Gagah C., We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Excellent service

TripAdvisor rating 5.0/5

Mohd F Solo travel - TripAdvisor review

I have stayed at this hotel for the first time. I really like and enjoy this hotel because of the very friendly staff from reception, housekeeping, security and also the restaurant staff, especially the girl named Sela (if I'm not mistaken). The room I stayed in was very clean and comfortable. The most excited when I got a surprise from the hotel by giving me 2 slide cakes and they sang for my birthday. I did not expect and this memories that I will never forget. I will come to stay here again when I come to Jakarta. This hotel is highly recommended because providing excellent service to guests. Sorry if i did not mention every staff name but you know who you are. Thank you so much for your excellent service.

Dear Mr. Mohd Farhan, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Good

Customer review rating 5.0/5

Hao Business - Confirmed reviews ALL

Good

Dear Mr. Lai Z., We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Need improvement on staffing and priority treatment for member

Customer review rating 3.0/5

Supriadi P. Couples - Confirmed reviews ALL

This is not first time stay on this hotel. Compared with previous stay experience, this occasion need more improvement, especially on staffing. On arrival, there is no special treatment for platinum member (eg. welcome amenities or greeting letter). The room card envelope given also already reused by a lot of guest. On the room also there is no amenities at all except bath gel and tissue. On breakfast also need more staff to cater the guest as I see no one greet and escort the guest to breakfast area. Housekeeping also forget to close our room door after cleaning, fortunately nothing was lost at that moment.

Dear Mr. Supriadi P., Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager

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Other web-users rate our hotel

  • 146 reviews 8.9/10 Location
  • 370 reviews 8.1/10 Room
  • 345 reviews 9.2/10 Service
  • 16 reviews 7.1/10 WiFi
  • 240 reviews 8.5/10 Cleanliness
  • 151 reviews 8.3/10 Food
  • 91 reviews 7.3/10 Breakfast
  • 87 reviews 8.3/10 Amenities

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