Mövenpick Hotel Jakarta City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,296 reviews

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Description

Hotel extras

  • Culinary Excellence: Offers a diverse range of dining options

  • Premium Accommodations: With 256 well-appointed guest rooms and suites

  • Versatile Event Spaces: Fully equipped to host business meetings and events of all scales

  • Clemente Wedding Pavilion: Offering breathtaking cityscape views

  • Strategic Location: Close to tourist local attractions, offices, and embassies

Our accommodation(s)

Hotel location

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,296 reviews

Customer review rating 5.0/5

K. K. Solo - Confirmed reviews ALL

everything is perfect, great stay and services.

Dear Mr. K., Thank you for sharing your wonderful review and for choosing Movenpick Hotel Jakarta City Centre during your recent trip. We are delighted to know you had a comfortable stay and that you enjoyed our services and overall experience. It’s also great to hear that you booked through the ALL App and that you would recommend both the hotel and the loyalty program to others. We truly appreciate your feedback regarding the ease of access and Wi-Fi speed, as it helps us continue improving our guest experience. We look forward to welcoming you back for another memorable stay in Jakarta. Best regards, Ruth Desy Duty Manager

Customer review rating 4.0/5

Chang A. J. Business - Confirmed reviews ALL

Room was clean, modern and comfortable. A proper desk would have been a great addition to the room for visitors on business trips. I had aircond issues when I first checked-in (very noisy) but it was fixed very quickly once I placed a call to reception. The hotel also had wifi issues but again this was fixed quickly. They should have provided an alternative wifi connection proactively as it was down for 2 days.

Dear Ms. Chang A. J., Thank you for taking the time to share your detailed feedback following your recent stay at Mövenpick Hotel Jakarta City Centre. We are pleased to know that you found the room clean, modern, and comfortable, and that our team was able to resolve the air conditioning issue promptly after you reported it. Your kind comments regarding the cleanliness of the hotel and the service provided by our team are truly appreciated. At the same time, we sincerely apologize for the inconvenience caused by the WiFi disruption during your stay. We fully understand how important a stable internet connection is, especially for our guests traveling on business. Your feedback regarding proactive communication and the provision of alternative connection options is very valuable, and we will certainly share this with the relevant team to ensure improvements are made in the future. We also appreciate your suggestion regarding the addition of a proper work desk in the room, which is particularly helpful for business travelers. Feedback such as yours helps us identify areas where we can further enhance our guest experience. Thank you once again for your constructive feedback. We truly hope to have the opportunity to welcome you back to Mövenpick Hotel Jakarta City Centre and provide you with an even better stay in the future. Warm regards, Tamara AUDY Guest Experience Manager

Customer review rating 5.0/5

Muhammad T. Families - Confirmed reviews ALL

Amazing staff, warm welcome, great acknowledgment to my preference, clean and super service

Dear Mr. Muhammad T., Thank you for your kind review and for rating your recent family stay at Movenpick Hotel Jakarta City Centre a perfect 100/100. We are truly honored by your heartfelt comment describing us as your “new second home” and number one on your list. It is incredibly rewarding to know that our warm welcome, attention to your preferences as an ALL Classic member, and overall service exceeded your expectations. We are also delighted that you enjoyed our cleanliness standards, sustainable initiatives, treatment experience, and the attentive service at our Lobby Lounge bar. Your recognition of our team’s efforts means a great deal to all of us. Thank you for your continued trust and loyalty to ALL - Accor Live Limitless. We look forward to welcoming you back home again very soon. Best regards, Ruth Desy Duty Manager

Customer review rating 4.5/5

Eddy K. Families - Confirmed reviews ALL

I recently had a wonderful stay at Mövenpick Hotel Jakarta City Centre and it was truly a pleasant experience from start to finish. The hotel offers a comfortable atmosphere, modern facilities, and a very convenient location in the heart of the city. The room was clean, well-maintained, and thoughtfully designed, making my stay very relaxing. The amenities provided were excellent, and everything was handled professionally. I would like to give a special thank you for the outstanding service provided by Mr. Supar from the Front Office and Ms. Olivia from Guest Service. They were both incredibly helpful, attentive, and friendly throughout my stay. Their warm hospitality and professionalism made a big difference and made me feel truly welcomed. Overall, I highly recommend Mövenpick Hotel Jakarta City Centre to anyone visiting Jakarta. I will definitely come back again in the future.

Dear Mr. K., Thank you for sharing your wonderful feedback about your recent family stay at Movenpick Hotel Jakarta City Centre. We are truly delighted to know that you had such a pleasant experience from start to finish and that you enjoyed our comfortable atmosphere, modern facilities, and central location. It is especially rewarding to hear that you found your room clean, well-maintained, and thoughtfully designed, as we strive to ensure every guest feels relaxed and at home. Your kind recognition of Mr. Supar and Ms. Olivia truly means a lot, and we will gladly share your appreciation with them. Thank you once again for your recommendation and for choosing to stay with us. We look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Ruth Desy Duty Manager

Customer review rating 4.5/5

Donny Y. A. Business - Confirmed reviews ALL

Nice Room, Nice Meal

Dear Mr. A., Thank you for your kind feedback about your recent stay. We are happy to hear that you were satisfied with our accommodations and dining options. Your appreciation means a lot to us, as we always aim to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back soon for another memorable stay. Best regards, Ruth Desy Duty Manager

Other web-users rate our hotel

  • 311 reviews 8.6/10 Location
  • 696 reviews 8.4/10 Room
  • 964 reviews 9.1/10 Service
  • 11 reviews 3.8/10 WiFi
  • 446 reviews 9.6/10 Vibe
  • 385 reviews 8.9/10 Breakfast
  • 373 reviews 9.2/10 Cleanliness
  • 245 reviews 6.9/10 Comfort

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