Mövenpick Hotel Jakarta City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,822 reviews

Mövenpick Hotel Jakarta City Centre - Image 1
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Description

Hotel extras

  • Culinary Excellence: Offers a diverse range of dining options

  • Premium Accommodations: With 256 well-appointed guest rooms and suites

  • Versatile Event Spaces: Fully equipped to host business meetings and events of all scales

  • Clemente Wedding Pavilion: Offering breathtaking cityscape views

  • Strategic Location: Close to tourist local attractions, offices, and embassies

Our accommodation(s)

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Room 1

Hotel location

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,822 reviews

Customer review rating 2.0/5

Syed A. A. Families - Confirmed reviews ALL

Dear Mr. Syed a. A., Thank you for taking the time to share your feedback with us. I regret to hear that your experience did not meet your expectations. At Mövenpick Hotel Jakarta City Centre, we strive to provide exceptional service and accommodations for all our guests. Your comments are valuable to us, and I encourage you to reach out to our team directly should you wish to discuss your experience further. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.5/5

Jiann Y. H. C. Business - Confirmed reviews ALL

Dear Mr. C., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location, comfortable accommodation, breakfast, and the friendliness of our staff. Your kind words are a great encouragement to the entire team. We truly appreciate your support and look forward to welcoming you back for another wonderful stay. Warm regards, Imam Jazuli Duty Manager

Customer review rating 4.0/5

Loh B. R. A. Couples - Confirmed reviews ALL

Dear Mr. Loh B. R. A., Thank you for taking the time to share your positive experience at Mövenpick Hotel Jakarta City Centre. We are delighted to hear that you appreciated our great location and the cleanliness of your accommodation. It is wonderful to know that you found our check-in process efficient and that you enjoyed the breakfast offerings along with the lounge service. Your feedback regarding the air conditioning is noted. We strive to maintain a comfortable environment for all our guests, and your experience will be reviewed to ensure optimal comfort during future stays. Regarding your dining experience, we apologize for any confusion that occurred with your request for ice water. Our policy is to offer complimentary water to our guests, and I regret that this was not communicated effectively during your visit. Your comments will be shared with our food and beverage team for further review and enhancement of our service to align with our guests’ expectations. We are also pleased that you enjoyed the sound insulation in your room, allowing for a peaceful retreat from the bustling city outside. Thank you again for your kind words about our staff; it is always gratifying to hear that our team has made a positive impression. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 5.0/5

Bryce D. Business - Confirmed reviews ALL

Dear Mr. D., Thank you very much for your wonderful feedback. We are delighted to hear that you had a lovely five-night stay and enjoyed the friendly service provided by our team. We are especially pleased to know that our Manager was helpful and contributed to making your stay enjoyable. Your kind words are truly appreciated and will be shared with the team as encouragement. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Imam Jazuli Duty Manager

Customer review rating 5.0/5

Hans P. Business - Confirmed reviews ALL

Dear Mr. Hans P. Thank you very much for your wonderful feedback. We are delighted to hear that you were very satisfied with our service and hospitality during your stay. We are especially pleased that you appreciated the room upgrade as an ALL Gold member. It is our pleasure to recognize and reward our loyal members, and we are glad that this enhanced your stay with us. We truly appreciate your continued loyalty and look forward to welcoming you back for another memorable experience. Warm regards, Imam Jazuli Duty Manager

Other web-users rate our hotel

  • 443 reviews 8.7/10 Location
  • 967 reviews 8.5/10 Room
  • 1,329 reviews 9.2/10 Service
  • 15 reviews 5.9/10 WiFi
  • 574 reviews 9.6/10 Vibe
  • 525 reviews 8.9/10 Breakfast
  • 524 reviews 8.7/10 Cleanliness
  • 357 reviews 7.3/10 Comfort

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