Mövenpick Hotel Jakarta City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,261 reviews

Mövenpick Hotel Jakarta City Centre - Image 1
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Description

Hotel extras

  • Culinary Excellence: Offers a diverse range of dining options

  • Premium Accommodations: With 256 well-appointed guest rooms and suites

  • Versatile Event Spaces: Fully equipped to host business meetings and events of all scales

  • Clemente Wedding Pavilion: Offering breathtaking cityscape views

  • Strategic Location: Close to tourist local attractions, offices, and embassies

Our accommodation(s)

Hotel location

Mövenpick Hotel Jakarta City Centre

JALAN PECENONGAN No 7-17, KEBON KELAPA
10120 JAKARTA
Indonesia

GPS:-6.16566, 106.82605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,261 reviews

Customer review rating 4.0/5

Zulkifli H. Couples - Confirmed reviews ALL

Booked executive smoking room but was told otherwise only at front desk however we were allowed late check out latest by 1pm

Dear Mr. H., Warmest greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We truly appreciate your positive comments regarding our location, overall comfort, team service, and facilities. It is always encouraging for us to know that our guests had an enjoyable and comfortable experience. With regard to your comment about the Executive Smoking Room, please kindly allow us to clarify that smoking and non-smoking room preferences are subject to availability at the time of arrival. Furthermore, we would like to inform you that all of our Executive Room categories are designated as non-smoking in line with our hotel policy and commitment to providing a comfortable environment for all guests. We sincerely apologize if this information was not clearly communicated prior to your arrival, and we regret any inconvenience this may have caused. Your feedback is highly valued, as it allows us to continuously review and improve our communication and service standards. Please be assured that your comments have been shared with the relevant team for further attention. Once again, thank you for your kind ratings and recommendation. We genuinely look forward to the opportunity of welcoming you back and providing you with an even more seamless experience on your next visit to Jakarta. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 5.0/5

M F. T. Friends - Confirmed reviews ALL

I had a fantastic stay at this hotel, all the process was smooth, and the facilities were well maintained. The staff were incredibly helpful and welcoming. Thank to all beloved staff, especially to Ka Chatarina, Ka Biqi

Dear Mr. F. T., Warmest greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for sharing your wonderful review and for giving us a perfect score following your recent stay. We are truly delighted to know that you had a very good stay and that everything — from the smooth processes to our well-maintained facilities — met your expectations. Your kind words about our welcoming and helpful team mean a lot to us. It is always rewarding to know that our efforts to deliver exceptional service are appreciated. We sincerely appreciate your recommendation and your trust in us. It was a pleasure to have you with us, and we look forward to welcoming you back for another fantastic experience in the near future. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 4.5/5

Edmir S. Couples - Confirmed reviews ALL

Your staff were all accommodating despite a few having difficulty in communicating in English. For me, the breakfast buffet is a topnotch rate. Not to mention having some rooms that a guest can smoke during their stay. Thank you so much.

Dear Ms. S., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for taking the time to share your wonderful review following your recent couple’s stay with us. We are truly delighted to receive your excellent 9/10 rating and your perfect scores across so many aspects of your experience. We are pleased to know that you appreciated the availability of our designated smoking rooms and the comfort this added to your stay. At the same time, we are glad that our smoke-free lobby environment contributed positively to the overall atmosphere of the hotel. It is especially heartwarming to read your kind words about our team. We sincerely appreciate your understanding regarding the minor language challenges, and please be assured that we continuously provide training to further enhance our communication skills and service excellence. Your compliments about our breakfast buffet mean a great deal to us. Our culinary team takes pride in delivering a top-notch selection each morning, and it is rewarding to know it met your expectations. We are also grateful for your recognition of our sustainability initiatives, including our efforts toward reducing single-use plastics and promoting sustainable food practices. Thank you as well for your willingness to recommend us and for sharing your review with fellow travelers. Your support truly motivates our team to keep delivering memorable experiences. We look forward to welcoming you back to Jakarta for another exceptional stay in the near future. Best regards, Tamara AUDY Guest Experience Manager

Customer review rating 5.0/5

Michael M. Families - Confirmed reviews ALL

I had a very pleasant stay at Mövenpick Hotel Jakarta City Centre (Pecenongan). The location is strategic and convenient, especially for business or a short city trip. The staff were friendly, professional, and helpful from check-in until check-out. The room was clean, comfortable, and well maintained. Breakfast was a highlight, offering a good variety of local and international dishes with great quality. Overall, a comfortable hotel with excellent service. Highly recommended, and I would definitely stay here again.

Dear Mr. M., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for your fantastic review and for taking the time to share such detailed feedback about your recent family stay with us. We are truly delighted to know that you had a “Great Stay at Mövenpick” and that every aspect of your experience exceeded your expectations. It is especially rewarding to hear that you found our location convenient and strategic, and that our team delivered friendly, professional, and attentive service from check-in through check-out. Your kind words about the cleanliness and comfort of your room, as well as the quality and variety of our breakfast selection, mean a great deal to us. We are also very pleased to know that you enjoyed our additional facilities and services. Your perfect ratings across all areas — particularly our sustainability initiatives and efforts to reduce single-use plastics — truly encourage us to continue striving for excellence. Thank you as well for recommending us so highly and for choosing to share your experience with fellow travelers. We sincerely look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Tamara AUDY Guest Experience Manager

Customer review rating 5.0/5

Devni M. Families - Confirmed reviews ALL

Lovely staff & amenities. Beautiful architecture and hotel restaurants.

Dear Ms. M., Warm greetings from Mövenpick Hotel Jakarta City Centre. Thank you very much for sharing your lovely feedback regarding your recent family stay with us. We are truly delighted to know that you enjoyed our beautiful architecture, hotel restaurants, and amenities, and that our team contributed positively to your experience. Your kind words mean a great deal to all of us. It is especially rewarding to see your perfect ratings for arrival, accommodation, cleanliness, breakfast, and overall service. Knowing that you would highly recommend us is the greatest compliment we could receive. At the same time, we sincerely appreciate your constructive feedback regarding the WiFi connection speed. Please rest assured that we are continuously working with our provider to enhance the stability and speed of our internet service to ensure a smoother experience for all our guests. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back to Mövenpick Hotel Jakarta City Centre in the near future. Warm regards, Tamara AUDY Guest Experience Manager

Other web-users rate our hotel

  • 301 reviews 8.6/10 Location
  • 682 reviews 8.4/10 Room
  • 940 reviews 9.1/10 Service
  • 11 reviews 3.5/10 WiFi
  • 438 reviews 9.6/10 Vibe
  • 375 reviews 8.8/10 Breakfast
  • 366 reviews 9.3/10 Cleanliness
  • 242 reviews 6.7/10 Comfort

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