Grand Mercure Jakarta Harmoni 5 stars

Customer review rating (ALL Rating) 5.0/5 2,101 reviews

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Jl Hayam Wuruk No 36 37, 10120 JAKARTA, Indonesia

Description

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Our accommodation(s)

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Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
10120 JAKARTA
Indonesia

GPS:-6.160168, 106.81966

Telephone
Fax +62 21 3453999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HARMONY SQUARE COFFEE SHOP

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  5.0/5  2,101 reviews

TripAdvisor Rating  4.8/5  4,739 reviews

Great hotel with great service & central location

TripAdvisor rating 5.0/5

Joly-25 TripAdvisor review

Great location, maybe a little inconvenienced by the public works being carried out around the hotel which stretches along the main Gajah Mada & Hayam Wuruk Rd. The hotel is always clean, my room was great, clean, comfy, spacious, and great value for money. It’s not very noisy at night and the employees would help out in any way they can.

Dear Mr. J. Aditya T. Thank you for sharing your feedback regarding your stay at Grand Mercure Jakarta Harmoni. We are delighted to hear that you found your room clean, comfortable, spacious, and offering great value for money, and that you appreciated the helpfulness of our team. We also sincerely apologize for any inconvenience caused by the ongoing public works around the hotel. Please rest assured that we are committed to ensuring a comfortable and enjoyable stay for all our guests, despite external factors. Your kind words motivate our team to continue maintaining high standards of cleanliness, comfort, and service. We look forward to welcoming you back on your next visit. Kind regards, Rury Mashuri General Manager

Average stay

TripAdvisor rating 3.0/5

HildaLim TripAdvisor review

Getting into the hotel takes time as there's a construction right outside. The shopping mall is opposite but it's long way to get over. Not so ideal. Breakfast was ok but the seating layout and the location are not ideal, very noisy with the crowd. Hotel offers smoking and non smoking rooms. Although I stayed at non smoking room, I could still faithfully smell the tobacco. Bed and room were ok, as similar to other Grand Mecure standards.

Dear Mrs. HIldaLee, Thank you for sharing your detailed feedback regarding your stay at Grand Mercure Jakarta Harmoni. We sincerely apologize for any inconvenience you experienced, particularly with the ongoing construction outside and the challenges accessing the nearby shopping mall. We also appreciate your comments regarding the breakfast area and the non-smoking room. Please rest assured that we take your feedback seriously and will continue to explore ways to improve the comfort, layout, and air quality for our guests. We are glad to hear that you found the bed and room to meet Grand Mercure standards. Your insights are valuable to us, and we hope to have the opportunity to welcome you back in the future and provide an even more comfortable and enjoyable stay. Kind regards, Rury Mashuri General Manager

Wonderful

TripAdvisor rating 5.0/5

Bangkit R TripAdvisor review

Awesome journey with an expirience bussines trip, so i hope someday i will be stay at here.

Dear Mr. Bangkitr2026 Thank you for sharing your experience with Grand Mercure Jakarta Harmoni We are delighted to hear that you had an awesome journey during your business trip and that your stay with us made a great impression. Your kind words truly motivate our team to continue delivering excellent service We sincerely hope to welcome you back and host you again in the near future Warms Regards Rury Mashuri General Manager

Excellent !!!

TripAdvisor rating 5.0/5

sofianezidour TripAdvisor review

Once again, I would not hesitate to stay at the Grand Mercure Harmoni, not only because I am used to it, but above all because of the very warm welcome you receive there. In this regard, I would like to give special thanks to the receptionists, Ms. Abel, Ms. Endri, and Ms. Cyntia. They are very friendly, helpful, attentive, and above all professional. I would also like to commend the hard work of the housekeeping staff, especially Charisma, Suadana, etc. The same goes for the parking attendants, Jefrey and Henry, as well as the bartender Eko and Ms. Risa from the restaurant. As you know, I place great importance on service, but also on the people who make this place unforgettable. Of course, I cannot mention everyone by name, but I would like to thank all these people, under the supervision of Mr. Azwar, whom I congratulate on his management. Mr ZIDOUR Sofiane

Dear Mr. Sofianezidour Thank you for sharing your experience with Grand Mercure Jakarta Harmoni Thank you very much for your continued trust and for taking the time to share such a heartfelt and detailed review of your experience at Grand Mercure Jakarta Harmoni. We are truly honored to know that you would not hesitate to stay with us again, not only out of familiarity, but especially because of the warm welcome and service you consistently receive. Your kind recognition means a great deal to us. Your special appreciation for our receptionists Ms. Abel, Ms. Endri, and Ms. Cyntia as well as our housekeeping team, particularly Charisma and Suadana, is sincerely valued. We are equally grateful for your acknowledgment of our parking attendants, Jefrey and Henry, our bartender Eko, and Ms. Risa from the restaurant. Your words will certainly be shared with them and will serve as a strong motivation. We deeply appreciate your recognition of the people behind the service who help make each stay memorable. On behalf of the entire team, under the supervision of Mr. Azwar, thank you for your kind congratulations and encouragement. We look forward to welcoming you back and continuing to provide you with unforgettable experiences Warms Regards Rury Mashuri General Manager

Customer review rating 5.0/5

Azriey A. Business - Confirmed reviews ALL

Good to stay

Dear Mr. Azriey A. Thank you very much for providing us with your positive rating. While we understand that you did not leave specific feedback, we are nonetheless delighted that your experience with Grand Mercure Jakarta Harmoni met your expectations. We continuously strive to provide the highest standards of service, comfort, and hospitality for all our guests, and your recognition encourages our team to maintain and further improve these standards. It would be our pleasure to welcome you back in the near future, and we sincerely hope that on your next visit, you will have the opportunity to share more detailed feedback regarding your stay. Once again, thank you for choosing Grand Mercure Jakarta Harmoni, and we look forward to serving you again. Kind regards, Rury Mashuri General Manager

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Other web-users rate our hotel

  • 170 reviews 8/10 Location
  • 430 reviews 9.1/10 Room
  • 644 reviews 9.5/10 Service
  • 6 reviews 9/10 WiFi
  • 306 reviews 9.2/10 Food
  • 246 reviews 9.6/10 Cleanliness
  • 206 reviews 8.7/10 Breakfast
  • 5 reviews 1.4/10 Bar

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