Grand Mercure Jakarta Harmoni 5 stars

Customer review rating 4.5/5 5,718 reviews
Grand Mercure Jakarta Harmoni
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+ 23 Services
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Room 1

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Children's age

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Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre (Nearby)
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
Central Jakarta
10120
jakarta
indonesia

Tel: +62213453777

Fax: (+62)21/3453999

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANS JAKARTA :  BLOK M KOTA SAWAH BESAR

  • By plane

    SOEKARNO HATTA At 24.5km / 15.22 miles - Shuttle paying

  • By train

    GAMBIR At 3.1km / 1.93 miles

GPS :-6.160168, 106.81966

Our accommodations

Superior Room with 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Room with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe room with 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Family Suite

  • Max. number of persons: 6
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Business Suite

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Penthouse Suite

  • Max. number of persons: 6
  • Area: From 112
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

HARMONY SQUARE COFFEE SHOP

Type of cuisine: International

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRYSTAL LOUNGE

Photo non contractuelle / Strictly non binding

Offers a casual yet elegant way to enjoy the signature cocktail list. The perfect place to relax after work in the bustling day with colleagues and friends featuring mouth watering and appetizing selections of drinks and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY LOUNGE

Photo non contractuelle / Strictly non binding

Experience & enjoyable one-of-kind dining in place which offers incomparable view of Jakarta city. Savour the finest of an extensive collection wines in "Grands Vins Mercure" selection of beers, liquors and hardly not to crave the tempting cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Pool Bar

Photo non contractuelle / Strictly non binding

Pool Bar is coming at Grand Mercure Jakarta Harmoni, Located at 5th floor. With the pool bar conveniently located next to the whirlpool, you won't have to change out of your swimwear to indulge in a wide selection of snacks and drinks. Pool Bar perfect pl

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 936

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,718 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,704 reviews

Good service

Customer review rating 4.5/5

Mila Families - 18/03/2020 Confirmed reviews ALL

Nice hotel

good located..very strategic. banyak makanan di sekitar tinggal jalan kaki

Customer review rating 4.5/5

R. G. Business - 18/03/2020 Confirmed reviews ALL

friendly staff, well prepared.. i'm so happy with all the service

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Lokasi strategi

Customer review rating 4.5/5

Novita Solo - 18/03/2020 Confirmed reviews ALL

Good service and i will come back again with my family

Dear Mrs. Novita W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay at your hotel and issue about Covic-19

Customer review rating 4.5/5

B. W. Couples - 17/03/2020 Confirmed reviews ALL

I love to stay at Grand Mercure hotel. Thank you for all your hospitality during my stay. Due to Covic-19 issue, I have a question for Accor group related to social-distance regulation which was stated by Indonesia government regulation recently. By regulation, to against this kind of virus, the people have to get a minimum distance 1 (one) meters each other. Because I am a spa lover, what is your regulation and responsibility for the quests and spa therapist in Indonesia's hotels? We know that for spa treatment, the quest and therapist directly contact each other and this is very dangerous activity for this current health situation. Please let me know what is your policy for this issue. This is a huge problem due to we concern and care for people (for Accor hotel guest and workers). I know one of the hotel group already made a beautiful decision about this issue. I hope Accor group also have a nice decision to help us against spreading of Covic-19 for all your hotels in Indonesia especially in Jakarta.

Good hotel

Customer review rating 4.5/5

Maya Friends - 16/03/2020 Confirmed reviews ALL

Staff Very friendly

Dear Mrs Maya n., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay,

Customer review rating 4.5/5

A. S. Business - 15/03/2020 Confirmed reviews ALL

This hotel is very good.. good cleanliness, varied foods and friendly employe..

Dear Mr. S. A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay

Customer review rating 4.5/5

Zira Families - 10/03/2020 Confirmed reviews ALL

Nice place .. very comfortable

Dear Mrs. Zira H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

My 3rd Visit

Customer review rating 4.5/5

Galih A. Families - 09/03/2020 Confirmed reviews ALL

I stayed there in Business Suite Room. My child sleep really well and play happily around the spacious room.

Dear Mr. Galih A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good Stay

Customer review rating 4.5/5

A. Business - 09/03/2020 Confirmed reviews ALL

All staffs well trained and very proffesional. Especially Front Desk.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Great stay

Customer review rating 4.5/5

Darshan Business - 08/03/2020 Confirmed reviews ALL

Had a good stay here and staff was amazing.

Dear Darshan Kamal K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin

Location is convenient, room design is good and clean

Customer review rating 4.5/5

Lee C. S. Business - 07/03/2020 Confirmed reviews ALL

Very good

Dear Mr. Lee Chee S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay

Customer review rating 4.5/5

Ris Couples - 07/03/2020 Confirmed reviews ALL

Overall all the services are good. fantastic foods, location and services. But too crowded when the events were there.

Dear Mrs. Xian L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Nice hotel

Customer review rating 4.5/5

Kamarulzaman O. Friends - 02/03/2020 Confirmed reviews ALL

I enjoyed my stay there as the hotel room is clean. The front office staff are very pleasant especially Ms Yana who makes my checking in very smooth. Godd job..keep it up..

Dear Kamarulzaman O., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azwar Mursalin Front Office Manager

good stay!

Customer review rating 4.5/5

Farish I. Solo - 29/02/2020 Confirmed reviews ALL

everything was amazing from arrival till check out.

Dear faris i., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Great hotel and staff

Customer review rating 4.5/5

F. Solo - 28/02/2020 Confirmed reviews ALL

Staff were helpful and friendly Great location Nice view room

Dear F. Fabian, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Superb

Customer review rating 4.5/5

Mahes Business - 28/02/2020 Confirmed reviews ALL

I was stay for 2 nights at superior room Room quite small but it's oke Staff were friendly and quick response Restaurant are cozy and busy every morning

Dear haresh k., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Strategic Located

Customer review rating 4.5/5

Syukri L. Business - 27/02/2020 Confirmed reviews ALL

Good hotel with staff having highly hospitality and good response to hotel' guest

Dear Syukri L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay

Customer review rating 4.5/5

Indri Families - 27/02/2020 Confirmed reviews ALL

Happy. Nice hotel. Reception melayani dengan baik.

Dear Indriani K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager

Good stay and also good facility

Customer review rating 4.5/5

Agus S. Business - 26/02/2020 Confirmed reviews ALL

This is my first stay at Grand Mercure Harmoni. Nice and complete menu for breakfast. But for me as Platinum holder didn’t provide complimentary cake or fruits.

Dear Agus S., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F Asst. Front Office Manager

Exceeded my expectation

Customer review rating 4.5/5

Kodi Solo - 24/02/2020 Confirmed reviews ALL

Convenienet location, modern and bright all over the hotel, clean and large bed room for the best comfort.

Dear Kodai S., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F Asst. Front Office Manager
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