Grand Mercure Jakarta Harmoni 5 stars

Customer review rating (ALL Rating) 4.9/5 1,659 reviews

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Grand Mercure Jakarta Harmoni - Image 1
Grand Mercure Jakarta Harmoni - Image 2
Grand Mercure Jakarta Harmoni - Image 3
Grand Mercure Jakarta Harmoni - Image 4
Jl Hayam Wuruk No 36 37, 10120 JAKARTA, Indonesia

Description

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior room with 2 Single Beds

Photo out of - Superior room with 2 Single Beds

Enjoy the comfort of a modern Superior Room with 2 single size beds. See through glass wall from bathroom to bedroom. Free WiFi internet access and satellite television, 24 hours room service.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Enjoy the comfort of a modern Deluxe Room with 2 single size beds. More spacious room. See through glass wall from bathroom to bedroom. Free WiFi internet access and satellite television, 24 hours room service.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Stay in a 32M2 room with 1 King Size Bed 200x200cm and Sofa, featuring contemporary design and intimate atmosphere. Elegant room equipped with 55" LED TV, WiFi, rain shower, coffee & tea making facilities, mini bar and 24 Hours room service.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Stay in a 32M2 room with 2 Single bed Each 120x200cm and Sofa, featuring contemporary design and intimate atmosphere. Elegant room equipped with 55" LED TV, WiFi, rain shower, coffee & tea making facilities, mini bar and 24 Hours room service.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite

Photo out of - Executive Suite

Modern design with warm ambience, offering enhanced amenities and business stationery, with a complimentary minibar with free soft drinks and snacks, Free WiFi internet access, bathtub, tea/coffee maker (espresso machine), and English newspaper

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Warm ambiance two bed rooms with modern design and separate living room on the top floor with best view, bathtub, offering enhanced amenities, English newspaper, and free WiFi Internet access.

  • Views:

    City View

Max. number of persons
6
Area
From 115 m² / 1237 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
10120 JAKARTA
Indonesia

GPS:-6.160168, 106.81966

Telephone
Fax +62 21 3453999
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • SOEKARNO HATTA Additional charge
  • CGK Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 483 rooms
  • 5 family rooms
  • 22 connecting rooms
  • 290 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

20 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Inhouse Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 120 parking spaces
  • Max Limited Height: 2.5 m / 8.202 ft

Hotel

Jl Hayam Wuruk No 36 37, 10120 Jakarta, Indonesia

GPS:-6.160168, 106.81966

Parking information

  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces
  • Max Limited Height: 3 m / 9.843 ft

Cafelicious

  • Credit card
  • Contactless

Accommodate food

  • Light menu

Located on the 2nd floor, Cafelicious is a cozy and inviting space, perfect for gathering with friends over a delicious cup of coffee. With its bright atmosphere and relaxed seating, it is ideal for socializing. Smoker-friendly. Accommodates 48 guests.

Offers a casual yet elegant way to enjoy the signature cocktail list. The perfect place to relax after work in the bustling day with colleagues and friends featuring mouth watering and appetizing selections of drinks and snacks.

Breakfast Buffet is available from 06.00 am-10.30 am on weekdays and 06.00 am-11.00 am on weekends and public holidays. Enjoy Indonesian and international favorites, pastries, live stations, seasonal fruits, and refreshing beverages.

Stay active and energized at our Fitness Center, featuring modern exercise equipment in a comfortable setting. Designed for both cardio and strength training, it provides the perfect space to maintain your wellness routine during your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,659 reviews

Customer review rating 4.5/5

Lukman F. Business - Confirmed reviews ALL

Dear Mr. Lukman F. Thank you very much for sharing your positive feedback with us. We are delighted to hear that you found your room comfortable and enjoyed a smooth and pleasant stay at our hotel. Guest comfort and satisfaction are always our top priorities, and it is truly rewarding to know that we were able to meet your expectations. Your kind words are a great motivation for our entire team to continue providing excellent service and maintaining the quality of our facilities. We sincerely appreciate your visit and look forward to welcoming you back for another comfortable and memorable stay in the near future Best regards Rury Mashuri General Manager

Customer review rating 5.0/5

Dina M. Business - Confirmed reviews ALL

Kepada Ibu Dina M. Terima kasih atas ulasan positif yang telah Anda berikan kepada kami. Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman check-in yang cepat, lancar, dan profesional. Kepuasan Anda merupakan kebanggaan sekaligus motivasi bagi seluruh tim kami untuk senantiasa memberikan pelayanan terbaik kepada setiap tamu. Kami selalu berupaya memastikan setiap proses pelayanan berjalan dengan efisien, ramah, dan profesional agar para tamu dapat menikmati pengalaman menginap yang nyaman sejak pertama kali tiba di hotel kami. Sekali lagi, terima kasih telah memilih hotel kami sebagai tempat menginap. Kami sangat menantikan kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang lebih menyenangkan di masa mendatang. Salam hangat Rury Mashuri General Manager

Customer review rating 5.0/5

Ariq I. Business - Confirmed reviews ALL

Dear Mr. Ariq I., Thank you for sharing your wonderful feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that our hotel provided you with a relaxing getaway while allowing you to stay productive during your busy weekdays. It is wonderful to hear that you enjoyed the refreshed ambiance of our renovated room. We will certainly share your kind recognition with Audi for making your stay more enjoyable. We are also pleased that you enjoyed our breakfast selection and the quality of service provided by our Food and Beverage team. Your appreciation will be shared with the team as encouragement to continue delivering a pleasant dining experience. Furthermore, we are glad to hear that Dilah made a positive impression with her thoughtful assistance in arranging a taxi upon your departure. We believe that these little gestures make a meaningful difference in our guests' experiences. Thank you once again for choosing Grand Mercure Jakarta Harmoni. We look forward to welcoming you back for another relaxing and memorable stay whenever you need a refreshing escape from your busy routine. Warm regards, Rury Mashuri General Manager Grand Mercure Jakarta Harmoni

Customer review rating 5.0/5

Maubi P. Business - Confirmed reviews ALL

Dear Ms. Maubi P., Thank you for sharing your feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you found our rooms comfortable and enjoyed your time with us. Your satisfaction motivates our team to continue creating a relaxing and welcoming environment for every guest. We look forward to welcoming you back for another comfortable and enjoyable stay. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Aditya C. Solo - Confirmed reviews ALL

Dear Mr. Aditya C., Thank you for sharing your wonderful feedback. We are delighted to know that you had a great and memorable stay at Grand Mercure Jakarta Harmoni. It is rewarding to hear that you enjoyed our strategic location, comfortable accommodation, and attentive service. Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Rury Mashuri General Manager

Dear Mr. Lukman F. Thank you very much for sharing your positive feedback with us. We are delighted to hear that you found your room comfortable and enjoyed a smooth and pleasant stay at our hotel. Guest comfort and satisfaction are always our top priorities, and it is truly rewarding to know that we were able to meet your expectations. Your kind words are a great motivation for our entire team to continue providing excellent service and maintaining the quality of our facilities. We sincerely appreciate your visit and look forward to welcoming you back for another comfortable and memorable stay in the near future Best regards Rury Mashuri General Manager

Customer review rating 5.0/5

Dina M. Business - Confirmed reviews ALL

Mantappp bangett check in proses cepat dan professional

Kepada Ibu Dina M. Terima kasih atas ulasan positif yang telah Anda berikan kepada kami. Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman check-in yang cepat, lancar, dan profesional. Kepuasan Anda merupakan kebanggaan sekaligus motivasi bagi seluruh tim kami untuk senantiasa memberikan pelayanan terbaik kepada setiap tamu. Kami selalu berupaya memastikan setiap proses pelayanan berjalan dengan efisien, ramah, dan profesional agar para tamu dapat menikmati pengalaman menginap yang nyaman sejak pertama kali tiba di hotel kami. Sekali lagi, terima kasih telah memilih hotel kami sebagai tempat menginap. Kami sangat menantikan kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang lebih menyenangkan di masa mendatang. Salam hangat Rury Mashuri General Manager

Customer review rating 5.0/5

Ariq I. Business - Confirmed reviews ALL

Amazing stay when Im burnout during my weekday. Grand Mercure Harmoni offer lot of options when you need lil getaway but still need to work. Audi gave me renovated room and it was fresh touch tbh. I also try breakfast. The food was hot and served nicely. Thanks to FnB team that handle me Upon my departure I met with Dilah. She was nice to me and offer a taxi. It was nice gesture since I brought a lot of thing

Dear Mr. Ariq I., Thank you for sharing your wonderful feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that our hotel provided you with a relaxing getaway while allowing you to stay productive during your busy weekdays. It is wonderful to hear that you enjoyed the refreshed ambiance of our renovated room. We will certainly share your kind recognition with Audi for making your stay more enjoyable. We are also pleased that you enjoyed our breakfast selection and the quality of service provided by our Food and Beverage team. Your appreciation will be shared with the team as encouragement to continue delivering a pleasant dining experience. Furthermore, we are glad to hear that Dilah made a positive impression with her thoughtful assistance in arranging a taxi upon your departure. We believe that these little gestures make a meaningful difference in our guests' experiences. Thank you once again for choosing Grand Mercure Jakarta Harmoni. We look forward to welcoming you back for another relaxing and memorable stay whenever you need a refreshing escape from your busy routine. Warm regards, Rury Mashuri General Manager Grand Mercure Jakarta Harmoni

Customer review rating 5.0/5

Maubi P. Business - Confirmed reviews ALL

Very nice stay

Dear Ms. Maubi P., Thank you for sharing your feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you found our rooms comfortable and enjoyed your time with us. Your satisfaction motivates our team to continue creating a relaxing and welcoming environment for every guest. We look forward to welcoming you back for another comfortable and enjoyable stay. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Aditya C. Solo - Confirmed reviews ALL

Such a great & memorable experience. With the strategic located, well serviced, comfort placed and other things that couldn't say by words, i just feel like im happy & really satisfied with yours

Dear Mr. Aditya C., Thank you for sharing your wonderful feedback. We are delighted to know that you had a great and memorable stay at Grand Mercure Jakarta Harmoni. It is rewarding to hear that you enjoyed our strategic location, comfortable accommodation, and attentive service. Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Jonathan F. K. Families - Confirmed reviews ALL

Thank you to all associates that has been assisted me from pre - arrival to departure, namely Ms. Rachel, Ms. Endriyani, Ms. Desti, Ms. Dilah, Mr. Andi, Mr. Audi, Mr. Novan, Mr. Randy, and Mr. Rio from Front Office. Thank you for providing excellent service on F and B, recognized to Ms. Sheina, Mr. Keenan, Mr. Gifar, Mr. Sam, Mr. Leo, and Ms. Afifah. It was a lovely stay to be back at this Grand Mercure Jakarta Harmoni, which always provide great hospitality as it should be. Prime location in the heart of Jakarta, not far to the city area is my utmost concern, to again and again stay here. Clean and comfortable accommodation upbrings my stay with enjoyment. Great room features, with Smart LED TV, is also one of the highlight. While, the view was facing the Gajah Mada area is just nice. Although there are areas to improve, especially on the unworking air conditioner in one of my room and the chiller is not cold. The rest of it were great and I will definitely return to this hotel in the distant future.

Dear Mr. Jonathan F. K., Thank you for your continued trust and for sharing your detailed feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you enjoyed our location, comfortable accommodation, room features, and the hospitality provided by our Front Office and Food & Beverage teams. Your kind recognition of our associates is truly appreciated and will be shared with them. We sincerely apologize for the inconvenience caused by the air conditioning and chiller issues. Your feedback is valuable and will be shared with the relevant team for improvement. Thank you once again for your loyalty. We look forward to welcoming you back for another pleasant and memorable stay. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Osvaldo F. Friends - Confirmed reviews ALL

Good place

Dear Mr. Osvaldo f., Thank you for sharing your feedback following your stay at Grand Mercure Jakarta Harmoni. We are pleased to know that you had a comfortable stay and found our hotel a good place to stay. Your appreciation encourages us to continue providing a welcoming atmosphere and quality service to all our guests. We look forward to welcoming you back for another pleasant stay with us. Warm regards, Rury Mashuri General Manager

Customer review rating 4.5/5

Soemani S. K. Couples - Confirmed reviews ALL

One word…pleasant stay.

Dear Mr. Soemani S. K., Thank you for choosing Grand Mercure Jakarta Harmoni and for sharing your kind feedback. We are delighted to know that you had a pleasant stay with us. We look forward to welcoming you back for another enjoyable experience. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

W. N. W. J. Couples - Confirmed reviews ALL

All staff very friendly

Dear Mr. W. n. W. j., Thank you for your kind words and for choosing Grand Mercure Jakarta Harmoni. We are delighted to know that you had an enjoyable stay and particularly appreciated the hospitality of our team. Your recognition is truly encouraging and inspires us to continue delivering warm, attentive, and genuine service to every guest. We look forward to welcoming you back for another memorable stay with us. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Aprillia A. Business - Confirmed reviews ALL

All staff are humble and helpful checkin proses jg fast and great

Dear Ms. Aprillia A., Thank you for sharing your positive feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you found our team humble and helpful, and that your check-in experience was smooth, efficient, and pleasant. Providing warm hospitality and ensuring a seamless arrival experience are important priorities for us, and it is rewarding to know that our team made a positive impression on you. We truly appreciate your kind words and look forward to welcoming you back for another comfortable and memorable stay. Warm regards, Rury Mashuri General Manager

Customer review rating 4.5/5

Martin R. S. Couples - Confirmed reviews ALL

very good hotel. clean room and nice staff. location is great.

Dear Mr. Martin r. s., Thank you for your kind feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you enjoyed the cleanliness of our rooms, the warm hospitality of our team, and our convenient location. Your appreciation means a great deal to us and encourages our team to continue delivering a comfortable and enjoyable experience for every guest. As a valued ALL Accor Gold member, we sincerely appreciate your continued loyalty and trust in choosing our hotel. It is always a pleasure to welcome you, and we look forward to making your future stays equally comfortable and memorable. We look forward to welcoming you back to Grand Mercure Jakarta Harmoni on your next visit to Jakarta. Warm regards, Rury Mashuri General Manager

Customer review rating 4.0/5

Efrem C. S. Families - Confirmed reviews ALL

The hotel staff help to dress up our room for our anniversary. We are satisfied with the service. They gave us free mini bar and cake as well. The room is also very clean and comfortable. All of the staffs are helpful and friendly.

Dear Mr. Efrem C. S., Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed your anniversary stay and appreciated the room decorations, and anniversary cake prepared for this special occasion. It is also pleasing to hear that you found the room clean and comfortable, and that our team provided friendly and helpful service throughout your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences to our guests. We look forward to welcoming you back for another wonderful stay with us in the near future. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Jayatillake A. Families - Confirmed reviews ALL

I visit Jakarta several times a year and every time, at least part of my stay is at Grand Mercure. In all my visits, I have found staff, whether they are at the reception, restaurant or housekeeping, they are friendly and helpful. The breakfast has a good selection.

Dear Mr. Jayatillake A., Thank you for your continued trust in Grand Mercure Jakarta Harmoni and for your loyalty as an ALL Accor Diamond member. It is always a pleasure to welcome you back whenever you visit Jakarta. We are delighted to know that our team across Reception, Restaurant, and Housekeeping consistently makes you feel welcome, and that you enjoy our breakfast selection. Your kind words mean a lot to our Heartists and motivate us to keep delivering memorable experiences. We look forward to welcoming you back on your next visit to Jakarta. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Wayne H. Couples - Confirmed reviews ALL

The rooms were wonderful, large and very clan and comfortable. Staff were friendly and helpful.

Dear Mr. Wayne H., Thank you for taking the time to share your kind feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you enjoyed the spaciousness, cleanliness, and comfort of your room, and that the friendly and helpful service from our team added to your experience. As a valued ALL Accor member, we would also like to express our sincere appreciation for your continued loyalty and trust in choosing Accor hotels. It is always a pleasure to welcome our members, and we are grateful for the opportunity to make your stay with us a comfortable and enjoyable one. We look forward to welcoming you back to Grand Mercure Jakarta Harmoni on your next visit. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

H. H. Business - Confirmed reviews ALL

One of my best experiences during the stay

Dear Mr. H., Thank you for sharing your kind feedback with us. We are truly delighted to know that your stay at Grand Mercure Jakarta Harmoni was one of your best experiences. It is always rewarding to know that our hospitality and service have left such a positive and memorable impression. Your kind words mean a great deal to our entire team and inspire us to continue creating warm and memorable experiences for our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, Rury Mashuri General Manager

Customer review rating 4.5/5

Gabriel Business - Confirmed reviews ALL

Very comfortable room

Dear Mr. Gabriel, Thank you for sharing your kind feedback with us. We are delighted to know that you found your room very comfortable during your stay at Grand Mercure Jakarta Harmoni. Your appreciation is truly valued by our team and encourages us to continue creating a comfortable and enjoyable experience for every guest. We look forward to welcoming you back on your next visit. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Steve L. Families - Confirmed reviews ALL

It was a long journey from my previous lodge to reach the hotel however I feel very grateful with the warm hospitality and attentiveness.

Dear Mr. Steve L., Thank you for sharing your thoughtful feedback following your stay at Grand Mercure Jakarta Harmoni. We are truly pleased to know that, despite the long journey to reach us, you were welcomed with the warmth and attentiveness that we strive to make part of every stay. It is wonderful to hear that our team’s genuine hospitality helped make your arrival and time with us a more comfortable and pleasant experience. As a valued ALL Accor Platinum member, your continued loyalty and trust are sincerely appreciated. We are grateful for the opportunity to welcome you and hope that the care extended by our team reflected the level of recognition and hospitality you deserve as one of our valued members. Your kind words are a meaningful encouragement to our team, and we look forward to welcoming you back to Grand Mercure Jakarta Harmoni for another memorable stay. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Joy M. Families - Confirmed reviews ALL

Great overnight stay, wonderful welcome by front desk Staff Rachel and Dilah. Rachel went the extra mile for us and helped book our transport to Gambir station.

Dear Mrs. Joy M., Thank you for taking the time to share such a lovely review following your stay at Grand Mercure Jakarta Harmoni. We are truly delighted to know that you had a wonderful overnight stay and felt warmly welcomed by Rachel and Dilah. It is especially gratifying to hear that Rachel went the extra mile by assisting with your transportation arrangements to Gambir Station. These thoughtful gestures are exactly what we hope to deliver to our guests, and your kind recognition will certainly be shared with Rachel and Dilah. As a valued ALL Accor member, we sincerely appreciate your continued loyalty and trust in choosing to stay with us. It means a great deal to our team to know that we could make your short stay comfortable and memorable. We look forward to welcoming you back to Grand Mercure Jakarta Harmoni and creating another warm and enjoyable experience for you. Warm regards, Rury Mashuri General Manager

Customer review rating 4.0/5

Putu D. P. M. Business - Confirmed reviews ALL

Overall good

Dear Ms. Putu D. P. M., Thank you for your wonderful feedback following your stay at Grand Mercure Jakarta Harmoni. We are pleased to know that you had a comfortable stay and that your overall experience was a positive one. We sincerely appreciate your kind feedback and look forward to the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Thavaseelan K. Solo - Confirmed reviews ALL

People at front counter is friendly and hospitality.

Dear Mr. Thavaseelan K., Thank you for taking the time to share your feedback following your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you experienced friendly and welcoming hospitality from our Front Office team. Your kind appreciation is truly valued and encourages us to continue delivering warm and attentive service to every guest. We look forward to welcoming you back on your next visit. Warm regards, Rury Mashuri General Manager

Other web-users rate our hotel

  • 169 reviews 8.2/10 Location
  • 571 reviews 9.2/10 Room
  • 1,022 reviews 9.5/10 Service
  • 7 reviews 9/10 WiFi
  • 465 reviews 9.5/10 Food
  • 329 reviews 9.7/10 Cleanliness
  • 264 reviews 9/10 Breakfast
  • 160 reviews 9.3/10 Vibe

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