Grand Mercure Jakarta Harmoni 5 stars

Customer review rating 4.6/5 6,327 reviews

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Grand Mercure Jakarta Harmoni
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+ 23 Services

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre (nearby)
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 16 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
Central Jakarta
10120 jakarta
indonesia

Tel: +62213453777

Fax: (+62)21/3453999

Check-in from 14h00

Check out up to 12h00

  • TRANS JAKARTA :  BLOK M KOTA SAWAH BESAR

  • By plane

    SOEKARNO HATTA At 24.5km / 15.22 miles - Shuttle paying

  • By train

    GAMBIR At 3.1km / 1.93 miles

GPS :-6.160168, 106.81966

Our accommodation(s)

Superior Room with 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe room with 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Family Suite

  • Max. number of persons: 6
  • Area: From 72 / 775 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

HARMONY SQUARE COFFEE SHOP

Type of cuisine: International

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRYSTAL LOUNGE

Non contractual photo

Offers a casual yet elegant way to enjoy the signature cocktail list. The perfect place to relax after work in the bustling day with colleagues and friends featuring mouth watering and appetizing selections of drinks and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY LOUNGE

Non contractual photo

Experience & enjoyable one-of-kind dining in place which offers incomparable view of Jakarta city. Savour the finest of an extensive collection wines in "Grands Vins Mercure" selection of beers, liquors and hardly not to crave the tempting cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Pool Bar

Non contractual photo

Pool Bar is coming at Grand Mercure Jakarta Harmoni, Located at 5th floor. With the pool bar conveniently located next to the whirlpool, you won't have to change out of your swimwear to indulge in a wide selection of snacks and drinks. Pool Bar perfect pl

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 936

  • Maximum capacity: 330 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Grand Mercure Jakarta Harmoni

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,327 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,895 reviews

Thankyou

Customer review rating 4.5/5

Anonymous Business - 08/04/2021 Confirmed reviews ALL

Thanks to all of staff who treat me upon checkin. The service was good the room was tidy

Dear M., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 4.5/5

Cecilia Business - 05/04/2021 Confirmed reviews ALL

Great staff

Dear Cecilia B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 4.5/5

Anonymous Business - 04/04/2021 Confirmed reviews ALL

The room was tidy and good covid protocol.

Dear K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 5.0/5

Siti A. Business - 02/04/2021 Confirmed reviews ALL

Great view and strategic location

Dear Mrs Siti a., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 5.0/5

A. S. Business - 02/04/2021 Confirmed reviews ALL

Good hotel

Dear Mr s. A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 5.0/5

Sindu Business - 02/04/2021 Confirmed reviews ALL

Good location and good view

Dear Mr Sindu S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 5.0/5

L. Business - 02/04/2021 Confirmed reviews ALL

Good stay

Dear Mrs Dewi L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 5.0/5

Amirudin Business - 31/03/2021 Confirmed reviews ALL

Good hotel, great staff

Dear Amirudin A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Warm hospitality

Customer review rating 5.0/5

Liliane Solo - 30/03/2021 Confirmed reviews ALL

Warm greetings from checkin Fast check out Room was clean and tidy Staff were helpful and friendly Definitely comeback

Dear Mayo L., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Meeting

Customer review rating 4.5/5

Erna Business - 27/03/2021 Confirmed reviews ALL

Good ambiance and friendly staff.

Dear Mrs Erna W., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 4.5/5

Arif Business - 26/03/2021 Confirmed reviews ALL

nice ambiance.

Dear Mr Arif D., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 4.5/5

Novita Business - 26/03/2021 Confirmed reviews ALL

thank to staff who help me upon checkin. than the room was nice

Dear Mrs Novita S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager
Customer review rating 4.5/5

S. Business - 25/03/2021 Confirmed reviews ALL

Strategic location near from airport and easy to acses to this hotel. The hotel was nice and friendly staff

Dear S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Good room, good place, good ambiance.

Customer review rating 4.5/5

Yudi S. Friends - 25/03/2021 Confirmed reviews ALL

Nice room and very helpful staff

Dear Yudi S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Great room

TripAdvisor rating 4.0/5

AriroM1 Business - 02/12/2020 TripAdvisor review

It is quiet room. It is easy for you to sleep. I really enjoy the room service. The food is tasty. Hotel location is great for business, near to center of the city. It is very easy to get public transportation.

Dear Mr/Mrs AriroM1, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Lalu Aswadi Jaya General Manager

Well-equipped hotel for business trip

TripAdvisor rating 5.0/5

Prima_Biromo Business - 30/01/2020 TripAdvisor review

I enjoyed a good stay in this hotel. The room is well-equipped and convenient, with a quite clean bathroom. For breakfast, the hotel offered variety of menu. They even served traditional Indonesian herbal drink (jamu). Overall, it is an enjoyable stay.

Dear Mr Prima_Brimo, Thank you for staying with us and taking your time to write your comment in Trip Advisor. Your positive feedback is much appreciate and it is definitely motivate our team to continue proudly give the best service to our customer. Again thank you for sharing and see you soon! Best Regards, Djulkarnain General Manager

Wonderful hotel in Jakarta

TripAdvisor rating 5.0/5

Adrian_and_Yuli Couples - 09/01/2020 TripAdvisor review

We had another wonderful stay at the Grand Mecure Harmoni. All the staff are very friendly and helpful - special mention to the reception staff and Nanda and team up in the Sky Lounge where the food is great and a really nice wine list. Thanks to all the staff and will see you again soon.

Dear Mr Adrian adn yuli, Thank you for choosing our hotel as your accommodation in Jakarta. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel facilities & services we appreciate. Thank you again for sharing your experience on Trip Advisor, and we do look forward to welcoming you again in the near future. Best Regards, Djulkarnain General Manager

Comfortable Stay

TripAdvisor rating 3.0/5

geraldp690 Friends getaway - 02/11/2019 TripAdvisor review

Room is nice and clean. Housekeeping staff even do a night turndown service for me. The reception staff are also very friendly and accommodating. Location is very good. Just opposite the hotel, there is a mall with a big supermarket. As a frequent traveler and Platinum member, I am just disappointed that there is no executive lounge in the hotel (unlike any other Grand Mercure all over the world) and the welcome drink serve is only coffee, tea or juice (not even the freshly blend ones). The worst thing is there is a skylounge and I see people smoking in the airconditioned place (didn't the Indonesian law stated no smoking in all public place). There is supposed to be a movie screening (The lion King) but it didn't happen. I was even told to buy alcoholic drink if I want to sing karaoke (very bad practice, how about muslim customers). I do certainly hope the hotel management can go something about it.

Dear Mr Gerald P, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor. First of all, we thank you for choosing Grand Mercure Jakarta Harmoni as your place to stay during your recent visit to Jakarta. I want to express my sincere apologies for your experience and thank you for bringing this to our attention. In addition, allow us to update you that we will investigated further your issue with the Department concerned. On behalf of staff & management Grand Mercure Jakarta Harmoni, please kindly accept our sincere apologies for this incident & inconvenience caused. Best Regards, Djulkarnain General Manager

Grand Mercure not so Grand

TripAdvisor rating 3.0/5

Paul O Business - 29/10/2019 TripAdvisor review

Room was good and spacious. Breakfast Buffet was far away to be a Grand experience. Many dishes were empty, slow staff for refilling. very limited selection if you are not an Asian national. Service at the bar slow and disappointing refusing us drinks because of a problem in the deposit amount done at check in.

Dear Swissteddy1968, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, I wish to express my sincere apologies for your experience and thank you for bringing this to my attention. I hope that you will give me the opportunity to show you that we can offer you an unforgettable experience during your next stay with us. In addition we are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week ahead! Best Regards, Djulkarnain General Manager

Nothing is to hard for the staff

TripAdvisor rating 5.0/5

OnAir42295290297 Solo travel - 28/10/2019 TripAdvisor review

Room and services were as expected which was excellent, all the staff from the concierge to housekeeping were willing to do what they could to ensure my stay was nothing else but excellent Will stay again in Grand Mercure Harmony without any hesitation in the future.

Dear OnAir42295290297, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. It is a real pleasure to read that you are very satisfied with your stay and the service level of our associates has highly contributed to your satisfaction, as it is our aim to always provide an exceptional experience for every customer, therefore your feedback is very important for us. We are looking forward to welcoming you back in the near future. Best Regards, Djulkarnain General Manager

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