Grand Mercure Jakarta Harmoni 5 stars

Customer review rating (ALL Rating) 5.0/5 1,896 reviews

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Description

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
10120 JAKARTA
Indonesia

GPS:-6.160168, 106.81966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HARMONI SQUARE RESTAURANT

The authentic Restaurant with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections. Breakfast Buffet open starting at 06.00 am - 10.30 am (Weekday) 06.00 am - 11.00 am (Weekday/Public Holiday)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  5.0/5  1,896 reviews

Customer review rating 5.0/5

Jonathan F. K. Families - Confirmed reviews ALL

Dear Mr. Jonathan F. K., Thank you for your wonderful review and for your continued loyalty as our valued Platinum member. We are truly delighted to learn that Grand Mercure Jakarta Harmoni remains your preferred choice whenever you visit Jakarta. It is especially rewarding to know that you enjoyed our attentive service, comfortable room, strategic location, upgraded facilities, and the food and beverages offered throughout the hotel, including our welcome drinks at the Lobby Lounge. We also appreciate your constructive feedback regarding the rain shower and floor drainage. Please be assured that we will share your comments with the relevant team for further review and improvement. Your kind words mean a great deal to all of us, and we are honored to know that our efforts have contributed to another memorable stay. We look forward to welcoming you back in the very near future and continuing to provide the exceptional experience you have come to expect. Kind regards, Rury Mashuri General Manager

Customer review rating 4.5/5

Wong Y. F. Business - Confirmed reviews ALL

Dear Mr. Wong Y. F., Thank you for sharing your feedback regarding your stay at Grand Mercure Jakarta Harmoni. We are pleased to know that you enjoyed the comfort of the bed, the cleanliness of the room, as well as the thoughtful amenities provided, including the extra water. Your appreciation truly means a lot to us. We also appreciate your comment regarding the TV program selection. Your feedback has been noted and will be shared with the related team for future consideration and improvement. Thank you once again for your valuable feedback. We look forward to welcoming you back for another pleasant stay. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

D. D. Business - Confirmed reviews ALL

Dear Mr. D., Thank you for your wonderful feedback regarding your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you enjoyed the friendliness of our Front Desk team, the comfort of your room, as well as the smooth check-out experience. It is also great to hear that the team’s assistance in preparing your taxi in advance added convenience to your stay. Your kind words truly mean a lot to us and will be shared with the team as motivation to continue delivering excellent hospitality. We look forward to welcoming you back again soon. Kind regards, Rury Mashuri General Manager

Customer review rating 1.5/5

Eileen W. Business - Confirmed reviews ALL

Dear Ms. Eileen W., Thank you for taking the time to share your feedback regarding your stay at Grand Mercure Jakarta Harmoni. We appreciate your suggestions regarding the bathroom amenities, particularly the availability of hair conditioner and body lotion. Your feedback is valuable and will be shared with the relevant team for future consideration. We also sincerely apologize for the inconvenience caused by the insufficient bath towels during the high occupancy period. This certainly does not reflect the standard of service we strive to provide, and we will work closely with the team to improve our preparation and availability moving forward. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Rury Mashuri General Manager

Customer review rating 5.0/5

Wendy T. Couples - Confirmed reviews ALL

Dear Ms. Wendy T., Thank you for your wonderful review of your stay at Grand Mercure Jakarta Harmoni. We are delighted to know that you had a very comfortable stay, enjoyed our clean room, and found our location convenient. It truly means a lot to us that our team was able to be part of your special moment by celebrating your birthday—this is something we are always happy to do for our guests. Your kind words are greatly appreciated and will be shared with the team as motivation to continue delivering memorable experiences. We look forward to welcoming you back again soon. Warm regards, Rury Mashuri General Manager

Other web-users rate our hotel

  • 159 reviews 8.2/10 Location
  • 481 reviews 9.2/10 Room
  • 788 reviews 9.5/10 Service
  • 9 reviews 9/10 WiFi
  • 368 reviews 9.4/10 Food
  • 274 reviews 9.7/10 Cleanliness
  • 222 reviews 8.8/10 Breakfast
  • 133 reviews 9.2/10 Vibe

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