Grand Mercure Jakarta Kemayoran 5 stars

Customer review rating (ALL Rating) 4.9/5 1,885 reviews

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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 JAKARTA, Indonesia

Description

Hotel extras

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

GPS:-6.1536, 106.849698

Telephone
Fax +62 21 22602222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,885 reviews

TripAdvisor Rating  4.8/5  5,337 reviews

Certificate of excellence 2025

Stay ok

TripAdvisor rating 5.0/5

OnAir65543291692 TripAdvisor review

Nice hotel, room clean and everything perfect..... Humble staff at reception so helpful..... Breakfast have many variant and the lobby so beautiful..... Hotel location is so near to the JI-Expo it takes around 10 to 15 minutes by taxi that stand by at the hotel.....

Dear Mr. / Ms. Ratieh R, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Nice stay

TripAdvisor rating 5.0/5

Ratieh R TripAdvisor review

Very big lobby with spacious restaurant….. Clean, great and hospitable staff at the lobby….. Fast respond with the request and if you need anything you can contact the receptionist who will stand by and assist you 24 hour….. what a great stay…..

Dear Mr. / Ms. Ratieh R, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Highly recommended

TripAdvisor rating 5.0/5

Global61252165870 TripAdvisor review

Very nice room and friendly staff, breakfast was good especially Agnes from the front office being helpful and courteous. Good location as well.............. .................... .................. ...........................

Dear Mr./Mrs/ Global61252165870, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

酒店不多

TripAdvisor rating 5.0/5

Inphy W TripAdvisor review

酒店很干净，位置好，前台服务热情，前台yulia和agnes很热情，给免费升级了房间，极力推荐，一楼就是咖啡店，lobby ok, breakfast okay, reception big and brightness, hotel have some facilities, our room is get upgraded to classic for 3 night and its free... 谢谢你们.................

Dear Mr./Mrs. Inphyw, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Lovely front desk team

TripAdvisor rating 5.0/5

Sarah T TripAdvisor review

Super nice hotel and even better are the gracious, accommodating and efficient front desk staff. We arrived early from Singapore, and Widia and Agnes helped us check in early. Such a wonderful and considerate gesture. This 5 day trip is off to a great start.

Dear Mr. SCSTolentino, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

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Other web-users rate our hotel

  • 370 reviews 6.8/10 Location
  • 1,285 reviews 9/10 Room
  • 1,988 reviews 9.1/10 Service
  • 8 reviews 4.6/10 WiFi
  • 698 reviews 9/10 Amenities
  • 692 reviews 9/10 Cleanliness
  • 390 reviews 9.1/10 Vibe
  • 317 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.