Grand Mercure Jakarta Kemayoran

Grand Mercure Jakarta Kemayoran 5 stars

Customer review rating (ALL Rating) 4.5/5 2,566 reviews

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Hotel extras

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

ALLSAFE approved hotel

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

GPS:-6.1536, 106.849698

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Our accommodation(s)

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,566 reviews

TripAdvisor Rating  5.0/5  3,855 reviews

Very hospitable and welcoming

TripAdvisor rating 5.0/5

zephans2016 TripAdvisor review

Excellent service and staff who were very welcoming. Check in was crowded and the staff invited us to the lounge to wait for the check in counters to be cleared. Good location as it’s not too far off the airport.

Kepada tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Mr. Lalu Aswadi Jaya General Manager

2 night stay

TripAdvisor rating 5.0/5

julxlia Business - TripAdvisor review

friendly and funny manager, felt super welcomed the moment i stepped in and he was so nice to upgrade our room free of charge for both nights, would definitely book this hotel again the next time! :-)

Dear Ms. Julxlia, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Service was so excellent and all the staffs are so friendly and polite

Dear Mr/Ms. Susanto V., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

All good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

So far all the service and the staffs are so friendly and polite

Dear Mr. Adam S., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Excellent service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

All the service and the facilities are clean and the staffs are so friendly

Dear Mr. Utomo C., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

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Other web-users rate our hotel

  • 295 reviews 7.6/10 Location
  • 1,217 reviews 8.9/10 Room
  • 2,252 reviews 8.8/10 Service
  • 61 reviews 8.9/10 WiFi
  • 1,239 reviews 8.4/10 Food
  • 674 reviews 8.6/10 Cleanliness
  • 635 reviews 8.9/10 Amenities
  • 480 reviews 9.3/10 Vibe

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