Grand Mercure Jakarta Kemayoran 5 stars

Name: Grand Mercure Maha Cipta Jakarta Kemayoran - ALL
Address: Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, JAKARTA, 10610, ID
Telephone: +622122601111
Rating: 5

Customer review rating (ALL Rating) 5.0/5 1,337 reviews

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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 JAKARTA, Indonesia

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Grand Mercure Jakarta Kemayoran

Upscale hotel for business and leisure

The hotel provides easy and convenient access to any part of the city and various destinations. Strategically located in Kemayoran business district , Sunter and shopping centers, and closest way to culinary area of Kelapa Gading. Integrated in Kemayoran area, within walking distance to MGK (Mega Glodok Kemayoran), nearby Jakarta International Expo Kemayoran, Bandar Golf Kemayoran, only 5 minutes drive to Kemayoran toll gate and providing easy access to Soekarno Hatta International Airport.

The hotel provides easy, convenient access to any part of the city and various destinations. Only 25 minutes drive (27 km) to Soekarno Hatta International Airport and 12 minutes (1 km) to Jakarta Internal Expo Kemayoran. Shopping centers around the hotel for your destination are Mega Glodok Kemayoran (walking distance), Kelapa Gading Shopping Mall only 15 minutes drive (10 km), and Mangga Dua Shopping Mall only 10 minutes drive (4.9 km).

Leisure destinations surrounding the hotel are Ancol Beach 13 minutes drive (6.5 km), Monument National 12 minutes drive (5 km), Sunda Kelapa Harbour 19 minutes drive (10.4km), and Jakarta Old Town only 17 minutes (5.6 km).

Hotel extras

Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.
2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge
Free Shuttle Service to Jiexpo Kemayoran Convention Center (T&C Applies)
Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna
Space parking available

Our accommodation(s)

Room

Superior Room with 1 Queen Size Bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Superior Room with 2 Single Beds

2 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

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Room

Deluxe Room with 1 King Size Bed

2 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

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Room

Deluxe Room with 2 Single Beds

2 pers. max
34 m² / 365 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Classic Room with 1 King Size Bed

2 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Classic Room with 2 Single Beds

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Pool side

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Room

Executive Room with 1 King Size Bed

2 pers. max
38 m² / 409 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Suite

Business Suite with 1 King Size Bed

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Executive Suite with 1 King Size Bed

2 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

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Room

Superior Room with 2 Single Beds

2 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

GPS:-6.1536, 106.849698

+62 21 22601111

+62 21 22602222

Railway station
Highway exit

GAMBIR

Railway station

Access: 4.3 km / 2.67 mi 1 hrs walk / 13 min drive

Taxi

1.93 € 40000 IDR

KEMAYORAN TOL GATE

Highway exit

Access: 5 km / 8 mi 30 min walk / 20 min drive

Taxi

1.69 € 35000 IDR

ART:1 MUSEUM

Museums

Access: 3.2 km / 1.98 mi 15 min walk / 10 min drive

Taxi

0.01 € 200 IDR
Shuttle

Shuttle on call

Details

Art:1 formerly known as Mon Décor Gallery (est. 1983) is the pioneer in art gallery business in Jakarta. During its 30 years in art business,Mon Décor Gallery had expanded into several gallery branches all over Jakarta. Many of Mon Décor Gallery reputable

Frequency

Every 15 minutes

SEAWORLD ANCOL

Aquarium

Access: 5.6 km / 3.48 mi 20 min walk / 15 min drive

Taxi

0.01 € 250 IDR
Shuttle

Shuttle scheduled, Shuttle on call

Details

SEAWORLD INDONESIA is sizable, contemporary aquarium with sharks, various feeding shows, a touch tank & concessions.

Frequency

Every 15 minutes

ANCOL DREAMLAND

Tourist attraction

Access: 5.7 km / 3.54 mi 20 min walk / 15 min drive

Taxi

0.02 € 500 IDR
Shuttle

Shuttle scheduled, Shuttle on call

Details

Ancol Dreamland opened in 1966 and is currently the largest integrated tourism area in South East Asia, There are 27 rides at Fantasy World, 8 pools at Atlantis Water Adventure and 8 shows at Ocean Dream Samudra.

Frequency

Every 15 minutes

GOLF BANDAR KEMAYORAN

Golf course

Access: 6.3 km / 3.91 mi 10 min walk / 5 min drive

Taxi

0.01 € 200 IDR
Shuttle

Shuttle scheduled, Shuttle on call

Details

Kemayoran Golf Course is a challenging 18 Holes course, 6,024 yard/par 72. It is designed by Peter Delkeith Scott and includes a sheltered driving range, chipping and putting green.

Frequency

Every 5 minutes

JAKARTA INTERNATIONAL STADIUM

Entertainment centre

Access: 7 km / 4.35 mi 45 min walk / 15 min drive

JAKARTA INTERNATIONAL EXPO

Entertainment centre

Access: 8 km / 4.97 mi 15 min walk / 5 min drive

ANCOL

Beach area

Access: 5.8 km / 3.6 mi 30 min walk / 15 min drive

Taxi

0.24 € 5000 IDR
Shuttle

Shuttle scheduled, Shuttle on call

Details

ANCOL BEACH POOL - TAMAN IMPIAN JAYA ANCOL

Frequency

Every 15 minutes

SUNTER FOOD CENTRUM

Restaurant and cafe district

Access: 3.7 km / 2.3 mi 15 min walk / 10 min drive

Taxi

0.10 € 2000 IDR

MALL OF INDONESIA

Shopping centre/mall

Access: 8.7 km / 5.41 mi 22 min drive

Taxi

2.42 € 50000 IDR
Shuttle

Shuttle scheduled, Shuttle on call

Details

Located in Kelapa Gading Area, daily open from 10 am - 10 pm. Free shuttle service with schedule apply.

Frequency

Every 25 minutes

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 1368 m² / 14725 sq ft
Maximum seats capacity: 500
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 5.0/5 1,337 reviews

Heejung C. Friends - 7/28/2026 Confirmed reviews ALL

The room was nice. Very spacious which enlightened our stay. The location was a surprise. You can’t go anywhere on foot.practically “In the middle of nowhere”. You must take a taxi to leave the hotel area. Very interesting. If you choose a non smoking room, you must sign a paper. Strange… The breakfast was not completely satisfactory. The table cover was dirty. Easily you see stains. On the seats there were crumbs visible. The food variety as a five star hotel… not sure! We were very thankful for the free drinks as all hotels member. Thank you very much. We were surprised that no hotel staff helped us with our luggage at our arrival with a taxi. The doorman and the gentleman with the cart didn’t care. Surprise! We told this to the reception. The hotel staff within the hotel and the hotel receptionists all were very kind. However at the end it was a question mark why this hotel is classified as five star.

Dear Mr. Heejung C., Thank you for taking the time to share your feedback. We are pleased to know you enjoyed the spacious room, the complimentary drinks, and the friendly service from our reception team and hotel associates. We sincerely apologize for the shortcomings you experienced, especially regarding the cleanliness of the breakfast area, the luggage assistance upon arrival, and the overall breakfast experience. Your comments have been shared with the relevant teams for immediate attention and improvement. Regarding the non-smoking room form, this is part of our policy to help maintain a comfortable smoke-free environment for all guests. We truly appreciate your honest feedback, as it helps us improve our service and guest experience. We hope to have the opportunity to welcome you back and provide you with a stay that better reflects our service standards. Warm regards, Lalu Aswadi Jaya General Manager

Saravana K. P. Business - 7/27/2026 Confirmed reviews ALL

1.) The gym and sauna operating hours is not ideal for business goers. Most of the hotels offers 24 hours access. 2.) The longue is always stuffy and not cool. Mosquitos are around and becomes a health concern. I have stopped eating in the longue for this reasons. 3.) I have now moved to Silver status but i dont see any benefits to it. Might consider moving to another hotel in my next visit next month.

Yin L. T. Business - 7/25/2026 Confirmed reviews ALL

This used to be a good hotel; however, during my stay and recent stays, I have observed that towels looks dirt, the aircon doesn't work very well (at times cold, at times not cold). Housekeeping has not top-up the hand soap for my entire stay (4 nights). Breakfast spread is excellent but quality of food needs attention. on 2 days, I observed that the sour dough (bread) was very hard and dry. Food and fruits was not as fresh. Executive lounge in the lobby was warm on both day and evenings that I have visited. Honestly, I did not feel like this is a Mercure.

Dear Mrs. Yin L. T., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept our sincere apologies for the issues you encountered during your stay, including the condition of the towels, the inconsistent air conditioning, the housekeeping oversight in not replenishing the hand soap, and the concerns regarding the freshness and quality of our breakfast offerings. We also regret that the temperature in our Executive Lounge did not provide the comfort you expected. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that your comments have been shared with the relevant departments for immediate review and corrective action to prevent similar occurrences in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lalu Aswadi Jaya General Manager

Djulita C. Business - 7/25/2026 Confirmed reviews ALL

I booked 2 nights for king size bedroom. The room in 19th (non smoking floor). The AC automatically turned off every 4 hours. I can’t sleep well and the first night when it’s turn off I thought probably I pressed something on the control. 2nd night, the same condition happened again and around 9 pm the bathroom had cigarette smell (it’s non smoking floor). There were some banging sound on my window too on 2nd night.

Dear Mrs. Djulita C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept our sincere apologies for the inconvenience you experienced during your stay. We regret to hear about the air conditioning repeatedly turning off during the night, the cigarette smell in your bathroom despite being on a non-smoking floor, and the banging noise from the window that affected your comfort and sleep quality. This is certainly not the experience we aim to provide. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please rest assured that your comments have been shared with our Engineering and Housekeeping teams for immediate investigation and corrective action to ensure these issues are addressed promptly. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lalu Aswadi Jaya General Manager

Sunita M. K. Business - 7/18/2026 Confirmed reviews ALL

Dear Mrs. Sunita M. K., Thank you for taking the time to share your feedback. We are sorry to hear about your experience and regret that it left you feeling uncomfortable during your stay. We understand how unsettling it must have been when the lift stopped on the unoccupied 10th floor. Please allow us to clarify that the floor is currently closed as part of our ongoing renovation works, and we apologize if the information provided during your stay was unclear or inconsistent. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lalu Aswadi Jaya General Manager

Web-users rating

Other web-users rate our hotel

329 reviews 7.7/10 Location
1,229 reviews 9.1/10 Room
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Frequently asked questions

Where is the hotel located and how can I get there?

Grand Mercure Jakarta Kemayoran is located at Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, 10610 Jakarta. We are strategically situated in the Kemayoran business district, within walking distance of Mega Glodok Kemayoran and near the Jakarta International Expo. You can reach us via a 25-minute drive from Soekarno Hatta International Airport or a 13-minute drive from Gambir railway station.

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Jakarta Kemayoran, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Jakarta Kemayoran regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.