Grand Mercure Jakarta Kemayoran 5 stars

Name: Grand Mercure Maha Cipta Jakarta Kemayoran - ALL
Address: Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, JAKARTA, 10610, Indonesia
Telephone: +622122601111
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,626 reviews

For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE. Restaurants are open for dine-in with limited capacities due to PPKM DKI Jakarta . The lounge is open with social distancing measures in place. The pool and spa is closed as per governmental regulations. The fitness room is closed. However, yoga mats and fitness equipment are available in the room or upon request.

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, 10610 JAKARTA, Indonesia

Description

Grand Mercure Jakarta Kemayoran

Upscale hotel for business and leisure

The hotel provides easy and convenient access to any part of the city and various destinations. Strategically located in Kemayoran business district , Sunter and shopping centers, and closest way to culinary area of Kelapa Gading. Integrated in Kemayoran area, within walking distance to MGK (Mega Glodok Kemayoran), nearby Jakarta International Expo Kemayoran, Bandar Golf Kemayoran, only 5 minutes drive to Kemayoran toll gate and providing easy access to Soekarno Hatta International Airport.

The hotel provides easy, convenient access to any part of the city and various destinations. Only 25 minutes drive (27 km) to Soekarno Hatta International Airport and 12 minutes (1 km) to Jakarta Internal Expo Kemayoran. Shopping centers around the hotel for your destination are Mega Glodok Kemayoran (walking distance), Kelapa Gading Shopping Mall only 15 minutes drive (10 km), and Mangga Dua Shopping Mall only 10 minutes drive (4.9 km).

Leisure destinations surrounding the hotel are Ancol Beach 13 minutes drive (6.5 km), Monument National 12 minutes drive (5 km), Sunda Kelapa Harbour 19 minutes drive (10.4km), and Jakarta Old Town only 17 minutes (5.6 km).

Hotel extras

Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.
2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge
Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna
Space parking available

ALLSAFE approved hotel

Our accommodation(s)

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Room

Superior Room with 1 Queen Size Bed

2 persons
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Superior Room with 2 Single Beds

2 persons
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

Room

Deluxe Room with 1 King Size Bed

2 persons
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

Room

Deluxe Room with 2 Single Beds

2 persons
34 m² / 365 sq ft

Bedding 2 x King size bed(s)
Views: City View

Room

Classic Room with 1 King Size Bed

2 persons
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Classic Room with 2 Single Beds

2 persons
36 m² / 387 sq ft

Bedding 2 x King size bed(s)
Views: Pool side

Room

Executive Room with 1 King Size Bed

2 persons
38 m² / 409 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 JAKARTA
Indonesia

GPS:-6.1536, 106.849698

+62 21 22601111

+62 21 22602222

Railway station
Highway exit

GAMBIR

Railway station

Access: 4.3 km / 2.67 mi 1 hrs walk / 13 min drive

Taxi

40000 IDR 40000 IDR

KEMAYORAN TOL GATE

Highway exit

Access: 5 km / 8 mi 30 min walk / 20 min drive

Taxi

35000 IDR 35000 IDR

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

CATAPPA RESTAURANT

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Good stay

Lanny V. G. Business - 6/2/2023 Confirmed reviews ALL

Nice and good

Gods facilities

Marcel V. D. Business - 5/27/2023 Confirmed reviews ALL

Enjoyed the Hospitality

Dear Marcel Van D., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

good stay, spacious room, but no shampoo in the bathroom

Anita Friends - 5/26/2023 Confirmed reviews ALL

I booked 2 connecting rooms for a staycation with my female friends. All went well, up until I took a bath before I checked out. My hair was already wet, but when I reached for the shampoo, apparently the bottle was empty!!!! So I had to wash my hair using soap instead. So dissapointing, especially Grand Mercure is a 5 star hotel. Other than that, I think the rooms are worth the price.

Dear Mrs. Anita I., Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Mr. Lalu Aswadi Jaya General Manager

You should pay attention to the towels, they are never good

Saleh A. Business - 5/24/2023 Confirmed reviews ALL

I do not think that you are interested in the opinion of customers, and that is my expectation, like room service, and it was very bad. I hope this message reaches the general public

Dear Saleh a., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Good Stay with many Culinary Experience Around the Hotel

O. Business - 5/22/2023 Confirmed reviews ALL

The hotel located in near business center. Hotel have good facility : swimming pool, gym, sauna with hot pool & cold pool. Very excellent experience with the hotel.

Dear Mr. O., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

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