ibis Styles Jakarta Mangga Dua Square 3 stars

I was a regular in this hotel and surprised with current standard. As a gold member of Accor, i supposed to receive a welcome drink which was not provided. My friend is also a gold member and did not receive it. The receptionist guy named REZA needs to get more trainings to follow Accor standard. Another issue is the dry cleaning laundry which was very disappointing with stain and late delivery.

For me it's a good place to work and relax, first time back since December 2019, the air conditioning of the hotel was refurbished, very cold and great, but I can feel the covid influence on the business, hope all is well in the future, just the closure of Carrefour is inconvenient for me to buy things. The hotel does not provide toothbrushes, toothpaste and other cleaning products, so you can get them from the counter or bring them yourself.

Room was comfortable enough for take a rest

hotel location is good. near trading mall. many hawkers at surrounding. room quite comfort. but room atmosphere and detail quite messy. but if using a taxi or online taxi, we must pay Rp5.000 parking fee every time we dropping off or pick up. no grace period or compliment parking from hotel.

I travel to Jakarta for a business trip. I found that the breakfast is very bad. Food tastes bland and hard to chew. Not even a nice bread was provided. Bread is hard and no butter is available at that moment. After waiting at least 20-30 mins only the staff refill it. I think it is better don't provide breakfast if u on a budget. My impression of Indonesian food is very bad due to your breakfast standard. Besides that, the upkeep of your room is terrible. Definitely need an uplift and renovation. All the furniture is aging and feels very disgusting to watch, especially the bathroom. The rim was all yellowish and blackish. And I dislike the open concept of the bathroom. Imagine your friend can see everything when you are getting ready for showering. That's very inconvenient.