ibis Styles Jakarta Mangga Dua Square 3 stars

Customer review rating (ALL Rating) 4.2/5 468 reviews

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ibis Styles Jakarta Mangga Dua Square - Image 1
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Jl Gunung Sahari Raya No.1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Design with unique look that presents a unique pop design

  • Infinity olympic size swimming pool

  • Located in the shopping center area and entertainment center

  • Only 30-minutes drive to Soekarna Hatta International Airport

  • Only 10-minutes drive to JIEXPO Kemayoran, Ancol Dreamland, and Jakarta International Stadium

Our accommodation(s)

Hotel location

ibis Styles Jakarta Mangga Dua Square

Jl Gunung Sahari Raya No.1
14420 JAKARTA
Indonesia

GPS:-6.138825, 106.832116

Telephone
Fax +62 21 29579000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS

Enjoy a wide variety of international cuisine and local hawker delights at our restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  468 reviews

TripAdvisor Rating  4.5/5  1,120 reviews

well located

Customer review rating 4.5/5

Cak R. Couples - Confirmed reviews ALL

enjoy shopping

Dear Mr. R. , We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Very disappointed stay!

Customer review rating 2.0/5

Shafana Z. Friends - Confirmed reviews ALL

I ever been staying in here for 2 times before and this is my 3rd times stay here due to I love watching music festival at Jiexpo, and with Ibis Brand by Accor my expectation should above average 3 star hotel around there. My first and second stay was great, but here’s my story : First, I was very disappointed you guys didn’t change the bed linen include the pillow case. I can see and smell it. 2nd, you guys didn’t give us a tooth brush. I don’t know should I asked ur receptions, but none of u guys explaining about the tooth brush, if you don’t put the tooth brush in the room and by request you should explain it! Lucky us we bring our own. 3rd, we arrive in hotel at 2.00 a.m after watching the festival, we want order the room service but your staff in FO want to confirm is it the f&B team still open for room service, meanwhile u guys put a e-banner on tv that show if ur room service its open 24 hour. After that we wait ur staff calling me back but he didn’t then we should called him again after 15 minutes later. Then no longer than that the service comes and asking us for the menu what we want order. We shock why he come to our room for order, instead by calling our room. And later on, we order the menu, we close the door and ur service staff knock our room and telling us the payment only by cash. We were mad and cancel our order due to, we are tired and hungry and didn’t want to order online coz like I told WE WERE TIRED even going down to take the food. Like how guys you still closing the bill on 3.00 a.m! But, overall thank you for letting me have early check in. Coz I was in a rush for my festival. Next time, hopefully you doing better.

Dear Ms. Shafana Z., Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your recent stay. It is disappointing to hear that we did not meet your expectations this time, especially regarding the bed linen change, toothbrush availability, and the confusion with room service. Please be assured that we take your comments seriously. The bed linen issue will be addressed with the housekeeping team to ensure that all rooms meet our usual high standards. Regarding the toothbrushes, they are indeed provided upon request, and we apologize for not communicating this clearly. We will improve our communication to ensure future guests are aware of this policy. The room service issue you mentioned is certainly not reflective of our usual service, and we will investigate why this happened. Your feedback will help us improve our 24-hour service operations to avoid such situations in the future. Thank you for your kind acknowledgment of the early check-in. We hope you give us another opportunity to provide you with a better experience in the future. Warm regards, Guest Experience Team

good

Customer review rating 5.0/5

Fitri R. Families - Confirmed reviews ALL

best price good location, rook clean, staff friendly, have fun stay at ibis styles mangga dua

Dear Ms. Fitri R., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Extremely tired hotel in need of clean and refurbishment.

Customer review rating 2.0/5

B_travels Business - Confirmed reviews ALL

Welcome greeting by Dianra was great. The shower was so mouldy ( berjamur ) had to ask for the shower to be cleaned. Ms Acti the reception manager was very proactive and professional and wanted to see the shower first hand. Ms Acti organised the shower to be cleaned properly which hasn’t been done for sometime. Ms Acti thank you. Another room was shown to me which was also mouldy ( berjamur ). The room fridge is always set on the lowest setting which doesn’t keep anything cold. Aditya from reception was amazing as he organised not only a consultation with his personal dentist but also transport there. Aditya kept in contact with me to make sure everything went well with the dentist. Aditya thank you. The restaurant staff are always smiling and welcoming.

Dear Mr. Bryion P., Thank you for taking the time to share your detailed feedback about your stay at Ibis Styles Jakarta Mangga Dua Square. While we are delighted to hear about the warm and professional service provided by Dianra, Aditya, and Ms. Acti, we are truly sorry to hear about the cleanliness issues you encountered, particularly with the shower and room condition. We take your concerns very seriously, and we are addressing them promptly to ensure such issues do not reoccur. We appreciate Ms. Acti's proactive response in handling the situation, and we will continue working on improving the condition of our rooms and amenities, including the fridge settings. Your feedback helps us strive for better, and we are grateful for your patience. Thank you again for acknowledging our team's efforts, and we hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Guest Experience Team

Location is very strategic but need some improvement especially in detail in room.

Customer review rating 4.5/5

Ahyar S. (. Solo - Confirmed reviews ALL

Overall, my experience was great and met my expectations during my stay. I stayed to attend the Bruno Mars concert at JIS. The security in the lobby was very nice and helpful, providing clear information on the location of nearby ATMs, etc. However, there is room for improvement as my shower was leaking. The breakfast selection was standard, but the taste was good

Dear Mr. Ahyar S., Thank you for taking the time to share your feedback. We are pleased to hear that you had a great experience and that our location was convenient for attending the concert. It's wonderful to know that our security staff was able to assist you efficiently. We appreciate your comments regarding the shower and the breakfast selection. We will address these issues with our team to ensure improvements are made. Thank you again for your valuable input, and we hope to welcome you back in the future. Best regards, Guest Experience Team

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Other web-users rate our hotel

  • 309 reviews 8.6/10 Location
  • 1,553 reviews 8/10 Room
  • 1,767 reviews 9.2/10 Service
  • 39 reviews 3.8/10 WiFi
  • 941 reviews 8.7/10 Cleanliness
  • 787 reviews 8.7/10 Amenities
  • 362 reviews 8.4/10 Food
  • 258 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.