Customer review rating (ALL Rating) 4.3/5 319 reviews
Each of the 210 rooms at ibis Styles Jakarta Mangga Dua Square feature a separate bathroom with shower, LED TV, in room safe, hair dryer and free WiFi access.
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ibis Styles Jakarta Mangga Dua Square
Jl Gunung Sahari Raya No.1
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Access: 2.6 km / 1.62 mi 5 min walk / 6 min drive
Access: 2.7 km / 1.68 mi 27 min walk / 9 min drive
Access: 7 km / 4.34 mi 30 min drive
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Enjoy a wide variety of international cuisine and local hawker delights at our restaurant.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 1.5/5
Steve Couples - Confirmed reviews ALL
when i checked in i already ask front desk ( a gentleman) to register my car for free parking. before i checked out, i also made sure to front desk again ( a lady) that my car has been registered for free parking because i am staying overnight as a guess. attached is my parking ticket, i ended up paying 73,000 rupiah, i also attach my e-money transaction list that i use to pay the parking fare. please check with the parking office, to make sure that this ticket got out from parking space at the exact time that i made my payment and the fare is exactly 73,000. Then please return my money to compensate for the free parking. The hotel note my phone number and email, please check with them whether this email is the email that they note. So you will be confident that my complaint is correct.
Overall good stay
Customer review rating 4.5/5
Sara Couples - Confirmed reviews ALL
The location is superb. Smooth and easy check-in/check-out experience. The room is clean. Breakfast is decent. Hot water running smoothly. Aircon is functioning well. Since this hotel is environmentally conscious, some basic amenities like a toothbrush set & comb must be requested. But since the staff is responsive, it's not a problem. The minor thing is the lack of natural light since the hotel is located inside a building & window is semi-outdoor facing with a yellow window filter, so we couldn't differentiate night & day if the curtain is closed. Also, TV channels are not in high resolution, but it's not a big deal. Overall, good value for money.
Customer review rating 4.0/5
George C. Business - Confirmed reviews ALL
I like the friendly front desk staff. Their working attitude is positive.
Bad service and far from Accor standard
Customer review rating 2.0/5
Andreas S. Business - Confirmed reviews ALL
I was a regular in this hotel and surprised with current standard. As a gold member of Accor, i supposed to receive a welcome drink which was not provided. My friend is also a gold member and did not receive it. The receptionist guy named REZA needs to get more trainings to follow Accor standard. Another issue is the dry cleaning laundry which was very disappointing with stain and late delivery.
good place to work and relax
Customer review rating 3.5/5
Alan L. Business - Confirmed reviews ALL
For me it's a good place to work and relax, first time back since December 2019, the air conditioning of the hotel was refurbished, very cold and great, but I can feel the covid influence on the business, hope all is well in the future, just the closure of Carrefour is inconvenient for me to buy things. The hotel does not provide toothbrushes, toothpaste and other cleaning products, so you can get them from the counter or bring them yourself.
Dear Alan L. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For points highlighted, surely will take it as area for improvement for better service in the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price