Novotel Jakarta Gajah Mada

Novotel Jakarta Gajah Mada 4 stars

Customer review rating (ALL Rating) 4.9/5 1,859 reviews

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Hotel extras

  • 15 minutes away to Central Business District

  • Heritage building as a popular spot

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran,Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

ALLSAFE approved hotel

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Our accommodation(s)

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,859 reviews

TripAdvisor Rating  4.5/5  2,830 reviews

Staff are great but hotel is just too too tired. Lesson learned.

TripAdvisor rating 3.0/5

Rauyeung Friends getaway - TripAdvisor review

Hotel is very very tired. Stained carpet. Moveable safe, yes, it can be taken out entirely. One bath towel offered, no hand towels. Not cool mini fridge. Bedside lights do not work. First hair dryer delivered smoked. Second hair dryer delivered was a wall unit but detached. Staff at front desk, restaurant and housekeeping are all friendly and pleasant or else it’s a one star hotel Lesson learned, although it’s a Novotel, you always get what you paid for!!!

Dear Rauyeung, Warmest Greetings from Novotel Jakarta Gajah Mada, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you so much for your valuable feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Christiaan JONES General Manager

satified

Customer review rating 5.0/5

Ari Business - Confirmed reviews ALL

spacious room, good for family stay.

Dear Ari, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

staycation

Customer review rating 5.0/5

Darto Solo - Confirmed reviews ALL

i had best experience at novotel. excellent service.

Dear Darto We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

good room

Customer review rating 5.0/5

Andi Solo - Confirmed reviews ALL

Good location ok price and ok room

Dear Dani, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

well located

Customer review rating 5.0/5

Renata Couples - Confirmed reviews ALL

good room

Dear Renata We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

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Other web-users rate our hotel

  • 163 reviews 6.9/10 Location
  • 628 reviews 8/10 Room
  • 809 reviews 9.1/10 Service
  • 55 reviews 8.3/10 WiFi
  • 293 reviews 8/10 Cleanliness
  • 205 reviews 6.2/10 Amenities
  • 110 reviews 7.6/10 Breakfast
  • 18 reviews 9.1/10 Pool

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