Novotel Jakarta Gajah Mada 4 stars

Dear Mr. Kirit S, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada. Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our services, as well as the Toilet and Carpet condition had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Dear Ms. Laura, First of all, thank you very much for your loyalty in becoming our ALL Classic member. Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. We are also glad that your stay well provided and met your expectation. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Dear Mr. Yuki, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada and for your loyalty, in becoming our ALL Platinum member Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our Wi-Fi connection had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christiaan F Jones General Manager

Bapak Kenny yang terhormat, Kami sangat menghargai ulasan Anda mengenai masa tinggal Anda di Novotel Jakarta Gajah Mada. Kami juga sangat berterima kasih jika Anda dapat berbagi pengalaman Anda di situs web Tripadvisor dan merekomendasikan Novotel Jakarta Gajah Mada kepada semua wisatawan dengan memberi kami 5 bintang dengan ulasan yang positif. Klik tautan di bawah dan hanya butuh beberapa menit untuk menyelesaikan ulasan https://www.tripadvisor.co.id/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Tim kami berusaha untuk memberikan tingkat layanan yang hangat yang identik dengan keramahtamahan khas Novotel Jakarta Gajah Mada. Untuk dengan mudah memesan masa tinggal Anda bersama kami dan mengakses promosi, kami sarankan Anda menggunakan aplikasi mobile kami: https://all.accor.com/indonesia/index.en.shtml Sekali lagi terima kasih telah berbagi pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Salam hormat, Christiaan JONES General Manager