Novotel Jakarta Gajah Mada 4 stars

Customer review rating (ALL Rating) 4.2/5 569 reviews

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Jl Gajah Mada No 188, Jakarta Barat, 11120 JAKARTA, Indonesia

Description

Hotel extras

  • 15 minutes away to Central Business District

  • Convenient access to shopping, dining, and cultural attractions.

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran, Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

Our accommodation(s)

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Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telephone
Fax +62 21 29365555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

The Square Restaurant

Delight your palate at Novotel Jakarta Gajah Mada with contemporary Indonesian and international cuisine. Enjoy inventive, balanced dishes at Square Restaurant or in the comfort of your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  569 reviews

TripAdvisor Rating  4.7/5  3,866 reviews

Customer review rating 2.5/5

Muhammad A. H. J. Friends - Confirmed reviews ALL

Check in was smooth as usual. However my room non smoking room was not ready, hence I was given room 1201 for the meantime, and changed to 2001 afterwards. This is when my stay started going south. Went into the room 2001 with an uneasy feeling, but decided to brush it off. First 2 nights posed no issues, as I was out with my friends till morning. 3rd night onwards, kept experiencing eerie incidents such as feeling like we were observed by "something" while in the toilet. Bed felt like something was jumping on it when we're trying to sleep. Body kept getting jolted, preventing us from falling asleep. Loud buzzing in the ears, with random burst causing sharp pains now and then. More unpleasant incidents happened, but i shall not share it here. Room 2001 definitely need to be cleansed, especially with the Chinese New Year coming soon.

Customer review rating 5.0/5

Tonny C. Business - Confirmed reviews ALL

As a platinum member, I feel like I'm welcome at home Thank you for all your kindness

Experience

TripAdvisor rating 5.0/5

Sightsee28210155170 TripAdvisor review

Good Experience, Nyaman, No Complain, Rekom banget untuk hotel on budget namun cozy. Thank youuu

Dear Valued Guest, Thank you very much for sharing your positive experience. We are delighted to know that you found your stay comfortable, with no complaints, and that our hotel met your expectations as a cozy and budget-friendly option. Your recommendation truly means a lot to us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Management Team

Customer review rating 3.5/5

Debbie K. Families - Confirmed reviews ALL

Our stay was good, the location of the hotel is central. The facilites are old, our aircon and hot water did not work to its full capacity and filter water ran regularly. Not sure about the quality of the filtered water either as on many occasions it was dirty in our bottles. The staff, amazing and friendly which made all the differen e.

Dear Mrs. Debbie K., Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed our central location and that the friendliness and dedication of our staff made a positive difference during your stay. Your kind words for our team are truly appreciated. At the same time, we sincerely apologize for the inconvenience you experienced with the air conditioning, hot water, and the water filter. Your comments regarding the facilities and water quality are taken seriously and have been shared with our engineering and management teams for immediate review and improvement. We truly value your feedback, as it helps us enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and improved stay experience. Warm regards, Management Team

Customer review rating 4.0/5

Silvia S. Families - Confirmed reviews ALL

It was a good stay overall..got my room upgraded, early check in around 12.30, and late checkout at 4..

Dear Mrs. Silvia, Thank you for your kind words. We are delighted to hear that you enjoyed the pleasant atmosphere and warm hospitality during your stay. Your appreciation truly motivates our team to continue delivering the best possible service. We look forward to welcoming you back again in the near future. Warm regards, Christiaan Jones General Manager

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Other web-users rate our hotel

  • 287 reviews 8.2/10 Location
  • 767 reviews 7.5/10 Room
  • 668 reviews 8.8/10 Service
  • 52 reviews 4/10 WiFi
  • 473 reviews 7.5/10 Cleanliness
  • 281 reviews 6.1/10 Amenities
  • 194 reviews 5/10 Vibe
  • 160 reviews 7.3/10 Breakfast

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