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Novotel Jakarta Gajah Mada Hotel 4 stars

Customer review rating 4.4/5 4,755 reviews
Novotel Jakarta Gajah Mada
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+ 26 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Heritage building as a popular spot for tourists

  • A 30-minute drive to Soekarno-Hatta International Airport

  • 10 minutes away from Jakarta Kota station

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Mega Glodok Kemayoran,Ancol

  • Nearby to Batavia Old Town center with cultural, artistic, and leisure appeal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

In an effort to provide better facility to our guests, please be informed that currently our hotel swimming pool is under renovation until 31 March 2020. Our hotel guests can still enjoy an alternative swimming pool, located on the same floor.

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188
Jakarta Barat
11120
jakarta
indonesia

Tel: +622129367777

Fax: (+62)21/29365555

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSWAY :   BLOK M-KOTA OLIMO

  • By plane

    SOEKARNO HATTA At 30km / 18.64 miles - Shuttle paying

  • By train

    KOTA STATION At 1km / 0.62 miles

  • By train

    STASIUN KOTA At 1km / 0 miles

GPS :-6.147345, 106.815573

Our accommodations

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

Accessible room

Superior Room 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Premier Room 1 King Bed Executive Floor

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Premier Room 2 Single Beds Executive Floor

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Accessible room

Superior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 60m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Le Bar is an intimate and friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available at the bar, which is the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 437 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,755 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,410 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.4/5

Fokker A. L. Couples - 12/02/2020 Confirmed reviews ALL

Awesome

Good services

Customer review rating 4.4/5

Agoes W. Solo - 12/02/2020 Confirmed reviews ALL

Bit surprise that this hotel have excellence housekeeping. Room house keeping was done daily without request.

The location is in the center of trade - china town

Customer review rating 4.4/5

Gerardus D. S. Business - 12/02/2020 Confirmed reviews ALL

Busy area, easy to find food, close to the elctronics center. The nearest tourist destination is the " kota tua", with its ancient buildings and nightlife entertainment. About the room, it's clean enough, the air conditioner is not cold enough for me. Check on/out quickly, the staff need to be more friendly.

Well location

Customer review rating 4.4/5

Md F. S. Solo - 09/02/2020 Confirmed reviews ALL

I’ve been staying at Novotel jalan gajah mada thru my Jakarta trip for 5yrs. That area is full of food to choose from.. easy walking distance

Well located

Customer review rating 4.4/5

Ratna Families - 06/02/2020 Confirmed reviews ALL

Good location near the chinatown. Good breakfast. Good service with linda

V Centre

Customer review rating 4.4/5

Anne Y. Solo - 05/02/2020 Confirmed reviews ALL

Helpful n centralis Centre n Hotel contect n opp to shopping mall...

Customer review rating 4.4/5

Sri S. B. Couples - 03/02/2020 Confirmed reviews ALL

++ as Accor Hotels Gold Member, I hope novotel Gajah Mada will provide more service, but my loyalty is not appreciated ++ no welcome fruit in room, no room upgrade, no premium high speed internet,

Another good stay

Customer review rating 4.4/5

Budijanto W. Couples - 02/02/2020 Confirmed reviews ALL

This was my another stay at Novotel Gajah Mada in this early year. I thank again for your hospitality during my stay. There were some good memories heppening at this hotel.

Good service

Customer review rating 4.4/5

Anonymous Solo - 31/01/2020 Confirmed reviews ALL

Good service for linda. Good stay. Good room

Dear Masykuri M., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good location

Customer review rating 4.4/5

Eddy Business - 31/01/2020 Confirmed reviews ALL

Good location near the coffee shop. Good food and excellent service especially linda

Dear Eddy S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good stay

Customer review rating 4.4/5

Eko Business - 31/01/2020 Confirmed reviews ALL

Good location near the minimarket and coffee shop also chinatown. Good staff and service for linda

Dear Eko Yeos S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good located

Customer review rating 4.4/5

Anonymous Families - 31/01/2020 Confirmed reviews ALL

Good located. Good room, good food good staff and so helpful for linda

Dear Effie H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Great stay

Customer review rating 4.4/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

My stay at Novotel Gajah Mada is the best, top notch. My receptionist, Ms Linda is full of smile and very attentive. Kuddos to her. I hope i can go back to this hotel in the future. Great job

Dear Jiang B., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Great location

Customer review rating 4.4/5

Chandra Business - 29/01/2020 Confirmed reviews ALL

Good location near the coffee shop and chinatown. Great food and good service for linda

Dear Chandra T., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Old and smelly hotel

Customer review rating 4.4/5

Anonymous Families - 29/01/2020 Confirmed reviews ALL

This is more motel than a hotel, Fave hotel at Harmoni Jakarta is much better than this hotel. The only exception is the location but nothing more than that.

Dear Orvella Josephine W., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christiaan JONES General Manager

Great service

Customer review rating 4.4/5

Santiyasa Business - 29/01/2020 Confirmed reviews ALL

Thank you for the service especially Ms. Linda Jovian has been helping me with my stay experience.

Dear Santiyasa I., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan Jones General Manager

Good location

Customer review rating 4.4/5

Sumarsono Families - 28/01/2020 Confirmed reviews ALL

Good location, good room, good food, good service for linda

Dear Sumarsono .., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan Jones General Manager

Good stay

Customer review rating 4.4/5

Jasmin N. Solo - 28/01/2020 Confirmed reviews ALL

Warm welcome, clean and friendly staff

Dear Jasmin N., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan Jones General Manager

Good stay

Customer review rating 4.4/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

Good food, good hotel near food area and great service especially linda at reception

Dear Alsufyani A., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan Jones General Manager

Normal hotel service.

TripAdvisor rating 4.5/5

szemunc2017 Business - 28/01/2020 TripAdvisor review

Doesn't feel any special treat at Gold member status, better as walk in guest. Doubt even walk in China guest can use the priority counter for Accor members, whereas Accor member have to wait and queue. Worst thing was, the check-in staff forgot to return passport...created troubles in finding, these shall not happens in such good hotel like Novotel. Not proper trained and poor services.

Dear Szemunc2017, Thank you for taking the time to tell us about your experience at Novotel Jakarta Gajah Mada. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, We sincerely apologize if it was not reflective of our high standards. Follow-up training with the team to ensure service delivery is up to standard and it is our hope that you will give us the opportunity to better serve you in the near future. Should you need any further assistance for your next visit, please do not hesitate to contact us at h7447-re1@accor.com Sincerely, Christiaan JONES General Manager
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