Novotel Jakarta Gajah Mada 4 stars

Customer review rating (ALL Rating) 4.4/5 951 reviews

Best price
guarantee
Novotel Jakarta Gajah Mada - Image 1
Novotel Jakarta Gajah Mada - Image 2
Novotel Jakarta Gajah Mada - Image 3
Novotel Jakarta Gajah Mada - Image 4
Jl Gajah Mada No 188, Jakarta Barat, 11120 JAKARTA, Indonesia

Description

Hotel extras

  • 15 minutes away to Central Business District

  • Heritage building as a popular spot

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran,Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telephone
Fax +62 21 29365555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  951 reviews

TripAdvisor Rating  4.5/5  3,617 reviews

Near chinatown

Customer review rating 3.5/5

Johans K. Families - Confirmed reviews ALL

During sad days, when our pops just passed away, we chose this hotel to go back and forth to husada hospital

Dear Mr. Johans K., First of all, allow us to express our deepest condolences to you and your family. Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada and for your loyalty, in becoming our ALL Classic member Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our shower room layout, also the parking facility, along with the clear direction and access had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Average stay

Customer review rating 1.5/5

Sushant S. Friends - Confirmed reviews ALL

Rooms not ready on time. Poor quality of suites Despite booking king bed suite, twin mattresses on bed. Changed after complaint. Poor quality of bathrooms

Dear Mr. Sushant S., Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada and for your loyalty, in becoming our ALL Gold elite member Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our room readiness, and the room condition overall had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Clean and friendly staffs

Customer review rating 4.0/5

Leslee N. C. K. Business - Confirmed reviews ALL

Nicely located, clean and well managed hotel with good food too

Dear Mr. Leslee N. C. K., Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our location wise and cleanliness, had complemented well to provide you with an exceptional stay with us We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/indonesia/index.en.shtml Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONES General Manager

Customer review rating 3.0/5

Ed Business - Confirmed reviews ALL

Calling for iron , and iron board end up not delivery. room Service menu not in room as well.

Dear Mr. Choon Chai N., Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with your request and also our Room Service facility had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Convenient Stay

Customer review rating 4.5/5

Yaotjiang Friends - Confirmed reviews ALL

Location was good, many restaurants and a supermarket nearby. Staffs were polite and very helpful. Room was spacious with a large and comfortable king bed. The lighting was a bit on darker side but I had no problem. Air con was strong and cold so it helped to minimize the bad odor from the carpet and sofa in the room. I love the breakfast, many choices of food and they tasted mostly delicious, especially their Indonesian food. Would certainly come back to stay next time.

Dear Mrs. Yaolyana T., Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada and for your loyalty, in becoming our ALL Silver member Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with the odor came from carpet, sofa and one of our pillows had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 249 reviews 7.5/10 Location
  • 656 reviews 6.1/10 Room
  • 631 reviews 8.2/10 Service
  • 31 reviews 1.6/10 WiFi
  • 347 reviews 6.4/10 Cleanliness
  • 259 reviews 5.5/10 Amenities
  • 207 reviews 6.1/10 Breakfast
  • 205 reviews 5.5/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.