Novotel Jakarta Gajah Mada 4 stars

Customer review rating (ALL Rating) 4.6/5 1,187 reviews

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Jl Gajah Mada No 188, Jakarta Barat, 11120 JAKARTA, Indonesia

Description

Hotel extras

  • 15 minutes away to Central Business District

  • Heritage building as a popular spot

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran,Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

Our accommodation(s)

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Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telephone
Fax +62 21 29365555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,187 reviews

TripAdvisor Rating  4.5/5  3,747 reviews

The hotel is more memorable than sightseeing in Jakarta.

TripAdvisor rating 5.0/5

Safari00911783184 TripAdvisor review

I stayed at Novotel for a total of 9 nights and 10 days. I stayed in a superior room for 5 nights and a suite for 4 nights. The superior room is also spacious and comfortable. You can also open the window for ventilation. I never felt cramped during my stay. The suite room is very spacious and comfortable. You can work comfortably with 2 bathrooms, a bedroom, a living room, and 2 desks. It may vary depending on the room, but the fun of watching the sunrise made me wake up early every day. And there was a Starbucks across from the lobby, so it was very convenient for a cafe. There are 4 elevators, so transportation is not inconvenient at all except during peak hours. The gym was 24 hours a day and the rest of the time was available. The hotel location was also very convenient. You can go to Chinatown and Old Town on foot. It took 5 to 10 minutes to Chinatown and 15 minutes to Old Town. It's close enough to go for a walk. There are Bluebird taxis right in front of the hotel, and you can also call Grab or GoJack. Just cross the street and the bus stop is right in front. There were a variety of breakfast options, including Japanese, Western, and Indonesian, to suit people from all over the world. Among them, the traditional Indonesian menu served every day was impressive. I was able to experience Indonesian food just by eating breakfast at the hotel. All the staff were so friendly that I remembered the hotel more than the sightseeing tour of Jakarta while I was in Jakarta.

Dear Mr. Safari00911783184, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our comfort room and strategic location. We are also glad that our breakfast, staff hospitality and hotel surrounding area, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Stay at Novotel

TripAdvisor rating 5.0/5

Fernandasari F TripAdvisor review

Very recommend this hotel in Jakarta area. It's easy to going any side of Jakarta, 5minutes walking to the Glodok Old ChinaTown. The security, Mr Holan is very helpfull. The view from the 16th floor is beautiful. If you like to shopping, this is a good way:)

Ibu/Bapak fernandasarif2023 yang terhormat, Terima kasih dan kami sangat menghargai ulasan Anda tentang masa tinggal di Novotel Jakarta Gajah Mada, terutama mengenai lokasi yang strategis. Kami juga sangat bangga, mendapatkan ulasan Anda mengenai pelayanan dan keramahan para staf kami yang dapat meninggalkan kesan sangat baik bagi Anda. Tim kami berusaha untuk memberikan tingkat layanan yang hangat yang identik dengan keramahtamahan khas Novotel Jakarta Gajah Mada, dan kami berbesar hati bahwa kami dapat menciptakan pengalaman yang menyenangkan secara keseluruhan untuk Anda. Yakinlah bahwa kami akan membagikan ulasan positif ini kepada tim kami, dalam hal ini khususnya kepada Bapak Holan. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf, karena kami selalu berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih telah berbagi pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Salam hormat, Christiaan JONES General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good

Dear Mr. Irodat Gondo I., Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada and for your trust, in becoming our ALL Classic and ALL Plus Voyager member Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our check-in process had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

NICE PLACE , WELL LOCATED

Customer review rating 5.0/5

Rika M. Families - Confirmed reviews ALL

BELOW THE BUILDING HAS A GREAT CULTURAL HERRITAGE - CANDRANAYA'S BUILDING, ALSO HAS ALOT CULLINERIAN NEAR THE HOTEL . NICE

Dear Mrs. Rika M., First of all, thank you very much for your loyalty in becoming our Accor Plus Gold elite member. Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our strategic location. In particularly our hotel also has the same location with Candra Naya, as one of Jakarta heritage building, had complemented well to provide you with an exceptional stay experience with us We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/indonesia/index.en.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

GM not welcome even for Civilized conversation

Customer review rating 0.5/5

X Solo - Confirmed reviews ALL

GM not welcome even for Civilized conversation on Criminal offence and may more escalate by the Criminal perpetrator

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Other web-users rate our hotel

  • 260 reviews 7.8/10 Location
  • 766 reviews 6.9/10 Room
  • 807 reviews 8/10 Service
  • 53 reviews 5.7/10 WiFi
  • 419 reviews 6.9/10 Cleanliness
  • 277 reviews 5.4/10 Amenities
  • 248 reviews 6.3/10 Breakfast
  • 167 reviews 5.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.