Novotel Jakarta Gajah Mada Hotel 4 stars

Customer review rating 4.4/5 4,960 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Jakarta Gajah Mada
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Heritage building as a popular spot for tourists

  • A 30-minute drive to Soekarno-Hatta International Airport

  • 10 minutes away from Jakarta Kota station

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Mega Glodok Kemayoran,Ancol

  • Nearby to Batavia Old Town center with cultural, artistic, and leisure appeal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188
Jakarta Barat
11120
jakarta
indonesia

Tel: +622129367777

Fax: (+62)21/29365555

Check-in from 14h00

Check out up to 12h00

  • BUSWAY :  BLOK M-KOTA OLIMO

  • By plane

    SOEKARNO HATTA At 30km / 18.64 miles - Shuttle paying

  • By train

    KOTA STATION At 1km / 0.62 miles

  • By train

    STASIUN KOTA At 1km / 0 miles

GPS :-6.147345, 106.815573

Our accommodation(s)

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

Superior Room 1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Superior Room 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Premier Room 1 King Bed Executive Floor

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Premier Room 2 Single Beds Executive Floor

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Le Bar is an intimate and friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available at the bar, which is the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 437

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,960 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,346 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay

Customer review rating 4.4/5

Natasha C. Solo - 02/09/2020 Confirmed reviews ALL

Service was great although a bit slow

Dear Natasha C. H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan F Jones

Very good

Customer review rating 4.4/5

Ananta Business - 31/08/2020 Confirmed reviews ALL

good location good room good food good service

Awesome

Customer review rating 4.4/5

Dhee Families - 31/08/2020 Confirmed reviews ALL

Never thought that I have so much great experience in this hotel. Great foods, nice service, clean room and the staffs are nice too. I will come and stay again in this hotel if I visit Jakarta again...

Good experience

Customer review rating 4.4/5

Agus Solo - 31/08/2020 Confirmed reviews ALL

have a very good experience during this quarantine time. They got a good team and good food as well also good service. Well done !

Good for everything

Customer review rating 4.4/5

Aang Business - 31/08/2020 Confirmed reviews ALL

all good. Very satisfied.

Bapak Aang yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Jakarta Gajah Mada. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Christiaan F Jones

Good stay

Customer review rating 4.4/5

Suwarso Solo - 31/08/2020 Confirmed reviews ALL

have a very good experience so far. They got excelent service and good food also and very helpfull expecially during thus quarantine time

Good stay

Customer review rating 4.4/5

Tunjung Business - 31/08/2020 Confirmed reviews ALL

have a very good stay during stay at this hotel even tho for self quarantine. They have fast service and good food as well. And the staff are very helpfull

Amazing

Customer review rating 4.4/5

Fashya Friends - 31/08/2020 Confirmed reviews ALL

My experience i have a practec field work at Pt Pertamina PDSI Mundu Karangampel midle java in there i help a people to make a mud tank.

It was alright

Customer review rating 4.4/5

Danette Solo - 30/08/2020 Confirmed reviews ALL

Obviously I stayed in the hotel as per government requirements to quarantine. Everything was okay but I did not like that there was not much effort put in to accommodate to my personal dietary requirements as meals are already set.

good stay

Customer review rating 4.4/5

Devina Solo - 29/08/2020 Confirmed reviews ALL

the hotel was nice, staff was also nice, went there to stay due to the quarantine (waiting for the pcr swab test result). Food delivered on time nicely and the staff alway provide drinking water during every meal. But my room 2008 shower water heater was not working so I had to shower with cold water for 2 days (didn't complain to receptionist bcos I didn't want to trouble them or had to change room because it was for quarantine.) and the jet water spray for my toilet leaked during my 2nd day, but the staff was fast to fix it. Overall was a nice stay for quarantine.

Dear Mrs. Devina Ekaputri S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good experience

Customer review rating 4.4/5

Supraptono Solo - 28/08/2020 Confirmed reviews ALL

stayed at here because of self quaratine. Its really nice place for quarantine. They got good food good service and good room. Glad to choose novotel

Dear Mr. supraptono We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good stay

Customer review rating 4.4/5

Nan C. X. Solo - 28/08/2020 Confirmed reviews ALL

a perfect place during my quarantine time. Everything was perfect. I hope i can enjoy the hotel again later with my family.

Dear Mr. chen We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

No fruits

Customer review rating 4.4/5

K. Solo - 28/08/2020 Confirmed reviews ALL

There was no fruits at all

Dear Abdul K., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christian JONES General Manager

Good location

Customer review rating 4.4/5

Ye H. M. Solo - 28/08/2020 Confirmed reviews ALL

good place with good location and good service. Very nice during quarantine time

Dear yehuming We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good quarantine place

Customer review rating 4.4/5

Denny Solo - 26/08/2020 Confirmed reviews ALL

Very good place for self quarantine. They have good food and also service. Thanks novotel

Dear denny We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Nice place...

Customer review rating 4.4/5

Fh Business - 10/08/2020 Confirmed reviews ALL

Good Experience

Dear Ferry Juari H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good location

Customer review rating 4.4/5

Wira Business - 31/03/2020 Confirmed reviews ALL

Good location, great service, good stay and good food

Dear Wira M., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan F Jones General Manager

Good stay

Customer review rating 4.4/5

J. Business - 31/03/2020 Confirmed reviews ALL

Good location good food great service

Dear J. Juliadi, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan F Jones General Manager

Well done

Customer review rating 4.4/5

Anonymous Business - 30/03/2020 Confirmed reviews ALL

Overall nice stay however the aircon in my room was not cooling. But service was good

Almost perfect

Customer review rating 4.4/5

Anonymous Families - 30/03/2020 Confirmed reviews ALL

Location is good however the aircon was little hot and the pool need to be upgraded.. overall good stay

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