Novotel Jakarta Gajah Mada Hotel 4 stars

TripAdvisor rating 4.5/5 2,314 reviews
Novotel Jakarta Gajah Mada
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Heritage building as a popular spot for tourists

  • A 30-minute drive to Soekarno-Hatta International Airport

  • 10 minutes away from Jakarta Kota station

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Mega Glodok Kemayoran,Ancol

  • Nearby to Batavia Old Town center with cultural, artistic, and leisure appeal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188
Jakarta Barat
11120
jakarta
indonesia

Tel: +622129367777

Fax: (+62)21/29365555

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSWAY :   BLOK M-KOTA OLIMO

  • By plane

    SOEKARNO HATTA At 30km / 18.64 miles - Shuttle paying

  • By train

    KOTA STATION At 1km / 0.62 miles

  • By train

    STASIUN KOTA At 1km / 0 miles

GPS :-6.147345, 106.815573

Our accommodations

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

Superior Room 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premier Room 1 King Bed Executive Floor

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premier Room 2 Single Beds Executive Floor

  • Max. number of persons: 4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Le Bar is an intimate and friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available at the bar, which is the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 437

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,559 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,314 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Room for Improvement

TripAdvisor rating 4.5/5

R T Business - 09/12/2019 TripAdvisor review

1. Check in and check out took quite long. Appeared as if the team were not well trained 2. Disappointing that lounge only served regular drinks and beers without wine for Platinum customers 3. We'd asked for help re transportation - and when we asked front desk were told that the hotel does not provide transport, Grab will probably not be feasible as it is far, and then the staff walked away. 4. Aircon in gym was not functioning 5. I had pointed out to the staff that the chicken ham served during breakfast had gone sour, and was still being served!!

Great

Customer review rating 4.4/5

Gondo Solo - 02/12/2019 Confirmed reviews ALL

Clean, comfortable

Mr

Customer review rating 4.4/5

Anwar Business - 28/11/2019 Confirmed reviews ALL

luxury hotel

Great

Customer review rating 4.4/5

Poetroxiii Solo - 26/11/2019 Confirmed reviews ALL

Nice and comfort place

One night experience stay

Customer review rating 4.4/5

Daniel H. Couples - 25/11/2019 Confirmed reviews ALL

We stay here for one night here, and unluckyly we got a problem door room. But the engineering response is very quick to fix the door for us and there is no more problem here for the door The housekeeping was very nice to complete everything our need, with a good attitude and very fast response. While, we have a uncomfort with the resto though, while we are asking for a welcome drink which we have to wait until more than 30 minutes without having any responses, then we finally left the resto eventhough there was only one table of guests that were going to leave there already. So, if you request anything at the resto, i recommend you to keep asking if it has more than 10 minutes to prepare.

Housekeeping was very friendly and efficient

Customer review rating 4.4/5

H. Friends - 21/11/2019 Confirmed reviews ALL

Stayed for a week at Novotel and overall was great although was not upgraded. Room attendants was efficient and especially Lola was very considerate. The girl's room attendants even folded our shirts when they cleaned our rooms. Only unpleasant encounter was at Lounge when attendants keep asking for room numbers and told me that I was not allowed there, keep telling them that on checking-in, was told I entitled to lounge privileges' but they keep saying not.

Hotels are Fine but Room Maintenance needs attention

Customer review rating 4.4/5

Roni S. Families - 19/11/2019 Confirmed reviews ALL

I booked 2 rooms. The cleanliness is fine and satisfied. Complement drinking waters were not provided and I needed to ask for delivery everyday. Delivery and provision of complement drinking and even extra bed although had been requested prior to delivery, after check in and payment, still took very long time. It was mentioned the person in charge is insufficient. Breakfast still not satisfied, menu unchanged and most food empty was not refilled although time limit was not ended yet. Good thing for this hotel is nearby laundry service. If found other hotel with nearby laundry, will consider for change.

cool

Customer review rating 4.4/5

Kim Business - 19/11/2019 Confirmed reviews ALL

pretty good services

Good

Customer review rating 4.4/5

Medison Business - 18/11/2019 Confirmed reviews ALL

Good

Finally, cold ac.

Customer review rating 4.4/5

Anonymous Families - 17/11/2019 Confirmed reviews ALL

During my previous stay here the ac is hot and the hotel refused to change my room. However this time the room is fortunately cold.

Customer review rating 4.4/5

Mark R. Business - 17/11/2019 Confirmed reviews ALL

Great - thanks

satisfied

Customer review rating 4.4/5

U. A. Friends - 12/11/2019 Confirmed reviews ALL

exelen service

Great

Customer review rating 4.4/5

Stenly V. T. Couples - 11/11/2019 Confirmed reviews ALL

Great

nothing to speak

Customer review rating 4.4/5

Lisa Business - 08/11/2019 Confirmed reviews ALL

so far so good

Satisfied

Customer review rating 4.4/5

Yuji Business - 07/11/2019 Confirmed reviews ALL

Room is clean and wide, bed is great for sleeping, there are any restaurants around there and open at late night.

After requesting no smoking room

Customer review rating 4.4/5

Nazli Business - 30/10/2019 Confirmed reviews ALL

Stay is pleseant, but requested for no smoking but was given.

Dear M. Mohamed Ali, Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations that your room preference was not given accordingly as you needs. As loyal guest your details preference are already saved in our system and Your room is already ready at your arrival and your preferences are known by all our staff. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christiaan JONES General Manager

Good

Customer review rating 4.4/5

L. C. T. Friends - 30/10/2019 Confirmed reviews ALL

Only complain is one of the 4 rooms we stayed was not given welcome fruits.The other issue is foc food n drinks during 5-9pm nothing special.the other 3 rooms have.the rest are good.

Dear Chin t. L., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

mr

Customer review rating 4.4/5

Hiroshi Families - 29/10/2019 Confirmed reviews ALL

good

Dear Koseki H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Ms

Customer review rating 4.4/5

Gang Couples - 29/10/2019 Confirmed reviews ALL

good

Dear Gang L., We very much appreciate your review regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Superb

Customer review rating 4.4/5

Ahmad Business - 29/10/2019 Confirmed reviews ALL

Arrival was great and fast Room was clean Did not hit the restaurant for breakfast Check out was smooth Look forward to come back

Dear Sahroni M., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be also a great reward for our team’s efforts to share your positive feedback on TripAdvisor; please find here the dedicated link: https://www.tripadvisor.co.id/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager
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