Novotel Jakarta Gajah Mada Hotel 4 stars

Customer review rating 4.4/5 5,124 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Jakarta Gajah Mada
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Heritage building as a popular spot for tourists

  • A 30-minute drive to Soekarno-Hatta International Airport

  • 10 minutes away from Jakarta Kota station

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Mega Glodok Kemayoran,Ancol

  • Nearby to Batavia Old Town center with cultural, artistic, and leisure appeal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188
Jakarta Barat
11120
jakarta
indonesia

Tel: +622129367777

Fax: (+62)21/29365555

Check-in from 14h00

Check out up to 12h00

  • BUSWAY :  BLOK M-KOTA OLIMO

  • By plane

    SOEKARNO HATTA At 30km / 18.64 miles - Shuttle paying

  • By train

    KOTA STATION At 1km / 0.62 miles

  • By train

    STASIUN KOTA At 1km / 0 miles

GPS :-6.147345, 106.815573

Our accommodation(s)

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

Superior Room 1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premier Room 1 King Bed Executive Floor

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Premier Room 2 Single Beds Executive Floor

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Le Bar is an intimate and friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available at the bar, which is the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 437

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,124 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,364 reviews

Good enough

Customer review rating 4.4/5

R. D. Solo - 12/11/2020 Confirmed reviews ALL

I had very good experience with one of Housekeeping staff his name is Deddy Irwandy very helpful.

Customer review rating 4.4/5

Achmad C. Business - 02/11/2020 Confirmed reviews ALL

friendly employee...i like the way they talk and good services

Good

Customer review rating 4.4/5

I W. A. Business - 01/11/2020 Confirmed reviews ALL

Service to serve food or anything else is quite on timer but need some fresh drinks at least there are variations in different flavors not with the same drink. Overall is great experience to stay. Thank you.

Good stay

Customer review rating 4.4/5

Rafi M. Solo - 01/11/2020 Confirmed reviews ALL

Excellent

nice hotel

Customer review rating 4.4/5

Anonymous Solo - 31/10/2020 Confirmed reviews ALL

nice hotel

Dear T P., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Well service

Customer review rating 4.4/5

Agatha Solo - 30/10/2020 Confirmed reviews ALL

Good service good food good location

Dear Agatha V., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good enough

Customer review rating 4.4/5

Taufiq Business - 30/10/2020 Confirmed reviews ALL

so far so good..i dont have any big issue, just give another better service. And keep level up. Thabk you.

Dear Ilham Muhamad T., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan F Jones General Manager

Good stay

Customer review rating 4.4/5

Anonymous Solo - 30/10/2020 Confirmed reviews ALL

Good stay good service good food

Dear ijlal c., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Excelent

Customer review rating 4.4/5

H .. Solo - 30/10/2020 Confirmed reviews ALL

I have the best experience in Novotel well done

Dear Heri H., Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Sincerely, Christiaan F Jones General Manager

Nice room

Customer review rating 4.4/5

Anonymous Solo - 30/10/2020 Confirmed reviews ALL

Room was nice and clean. Food was great

Dear Surjana D., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good service

Customer review rating 4.4/5

B. Solo - 30/10/2020 Confirmed reviews ALL

Good service for quarantine hotel

Dear Mantoro B., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good quarantine day

Customer review rating 4.4/5

Ju Solo - 30/10/2020 Confirmed reviews ALL

Good food good location good service

Dear ju c., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Great

Customer review rating 4.4/5

Anonymous Solo - 30/10/2020 Confirmed reviews ALL

Overall great stay however wifi connection must be upgraded, sometime it is really slow

Dear Sugiharto H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Nice stay

Customer review rating 4.4/5

A. T. Families - 30/10/2020 Confirmed reviews ALL

Very nice stay

Dear T. A., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

good location

Customer review rating 4.4/5

J. R. Business - 30/10/2020 Confirmed reviews ALL

Very good location

Dear R. J., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Good Stay

Customer review rating 4.4/5

Atikahkt Solo - 28/10/2020 Confirmed reviews ALL

It was a good stay, the staffs are friendly and good. But the pillowcases are smelly

Dear Karimah A., We are delighted for you to choosing our hotel in recent stay and for taking time to give gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We will keep our good work to make another memorable moment for your next stay. Regarding your specific concern thank you for taking the time to bring this to our attention. We will forward to the related department and use the feedback to make us better and to ensure this doesn’t happen again. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada Sincerely, Christiaan F Jones General Manager

Good stay

Customer review rating 4.4/5

Hari Solo - 26/10/2020 Confirmed reviews ALL

Satisfied

Dear Hari M., Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Sincerely, Christiaan F Jones General Manager

Good experience and friendly staff

Customer review rating 4.4/5

Teguh S. Business - 25/10/2020 Confirmed reviews ALL

Overall is good.. The only thing is need checking feedback and follow up during middle of the stay /quarantine periode as we can not go out of the room,

Dear Muhamad Teguh s., Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give a good review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We will keep our good work to make another memorable moment for your next stay. Regarding your specific concern thank you for taking the time to bring this to our attention. We will forward to the related department and use the feedback to make us better. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Sincerely, Christiaan F Jones General Manager

Stay During Pandemic

Customer review rating 4.4/5

Cintia O. Business - 22/10/2020 Confirmed reviews ALL

Visiting a hotel during pandemic for a business purpose could be stressful, while we're not sure about the cleanliness of the room. But staying at Novotel Gajah Mada is a great experience !

Dear Cintia O., Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Sincerely, Christiaan F Jones General Manager

Normal hotel service.

TripAdvisor rating 4.5/5

szemunc2017 Business - 28/01/2020 TripAdvisor review

Doesn't feel any special treat at Gold member status, better as walk in guest. Doubt even walk in China guest can use the priority counter for Accor members, whereas Accor member have to wait and queue. Worst thing was, the check-in staff forgot to return passport...created troubles in finding, these shall not happens in such good hotel like Novotel. Not proper trained and poor services.

Dear Szemunc2017, Thank you for taking the time to tell us about your experience at Novotel Jakarta Gajah Mada. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, We sincerely apologize if it was not reflective of our high standards. Follow-up training with the team to ensure service delivery is up to standard and it is our hope that you will give us the opportunity to better serve you in the near future. Should you need any further assistance for your next visit, please do not hesitate to contact us at h7447-re1@accor.com Sincerely, Christiaan JONES General Manager

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