Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.1/5 1,068 reviews

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Novotel Jakarta Mangga Dua Square - Image 1
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Novotel Jakarta Mangga Dua Square - Image 3
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Jalan Gunung Sahari Raya No 1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 2 Ballrooms for up to 1000 people

  • 20-minutes drive to The Golden Triangle Jakarta

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Telephone
Fax +62 21 62312900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,068 reviews

TripAdvisor Rating  4.5/5  2,842 reviews

Everything is good

Customer review rating 5.0/5

Emir Business - Confirmed reviews ALL

Superb..from check in process to check out, everything was fine..room, breakfast, customer service .

Dear Mr. Noor Ahmir R., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Cleanliness

Customer review rating 3.5/5

Le… Business - Confirmed reviews ALL

The mirror was not clean everyday where the palm print is available since day one stay until my last day stay. Only two hangers for a guess who will stay for 4 nights. Is this logic? The kettle is not clean where we can smell the instant noddle stain of previous visitor.

Dear Mr. Lean Huat K., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Air Ventilation

Customer review rating 1.5/5

Jar Business - Confirmed reviews ALL

The room had poor ventilation and there was a cigarette smell at the entrance.

Good location, great service and amenities

Customer review rating 4.5/5

Niko W. Families - Confirmed reviews ALL

Great value for money, swimming pool is huge; and the lounge is great too.

Dear Niko W., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

The location, reception staff always smile and helpful, clean hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Thank you for the services provided by Novotel Jakarta mangga dua square, which made me enjoyable and comfortable during my stay. I wish to continued progress

Dear Alandonisy A., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

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Other web-users rate our hotel

  • 650 reviews 8.7/10 Location
  • 4,508 reviews 9.1/10 Room
  • 5,276 reviews 9.3/10 Service
  • 35 reviews 8.1/10 WiFi
  • 2,980 reviews 9.5/10 Amenities
  • 2,737 reviews 9.1/10 Cleanliness
  • 918 reviews 9.2/10 Vibe
  • 605 reviews 9.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.