Customer review rating 4.3/5 5,149 reviews
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Newly renovated Olympic size swimming pool, guest rooms & Hotel facilities
Grand Ballroom up to 1,800 people.
30 minutes' drive to Soekarna Hatta International Airport and Jakarta Golden Triangle
10 minutes' drive to JIEXPO and Ancol Dreamland
First Food Exchange Restaurant in Indonesia
Check-in from 14h00
Check out up to 12h00
Paying
Jalan Gunung Sahari Raya No 1
14420
jakarta
indonesia
Check-in from 14h00
Check out up to 12h00
TRANSJAKARTA : ANCOL / KOTA MANGGA DUA
SOEKARNO-HATTA INTL. AIRPORT At 20km / 12.43 miles - Shuttle paying
GAMBIR RAILWAY STATION At 5km / 3 miles
GPS :-6.138245, 106.831673
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .
Number of meeting rooms: 21
Maximum size: 1,152 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 640 people
100% genuine reviews from our guests
Find out moreSpending Old & New
MissGC81 10/01/2021 TripAdvisor review
Overalls ok fromcheckin until checkout and room Service also fast response and very helpful. Only the bathroom, when I want to go take a bath in the next day. The water very dirty I don't why but the staff just said open all the tab until all the water clear back by it self. It's waste our time for this things more than 1 hours. 😞
Customer service
Anonymous Families - 09/01/2021 Confirmed reviews ALL
Late check-in process, 1 hour waiting, the reason is the room is still in the process of renovating, 3.15 pm - 4.30 pm. Then water turns brown due to precipitation
good stay but bad experience when check in
Dewi Families - 07/01/2021 Confirmed reviews ALL
i was stayed for 2 nights at Novotel with my family. The hotel was good but i have a bad experience since the first time arrived. I was check in at 2 pm and no queue only 1 guest before me. But i was told that my room was not available yet and i have to wait for 30-60 mins. I was given a welcome drink voucher to be redeemed. So we went to 5 floor to get the drink and turn out it was only 2 small glasses of tea for my family (2 adults and 2 kids). I thought it was such a ridicuolus things to give. After 1 hour, we still waiting, my 1 year old daughter was already getting cranky because she was sleepy and tired, but the room was not available yet. My husband went to the lobby and asked for the room, but the reception only gave another drink voucher. We were so amazed to be given te voucher again and not redeemed it, two very small glasses of tea wont make us happy anyway. 15 minutes later, tired of waiting i went to reception with my cranky daughter, hoping the staff will get things faster after seeing my kids, but what i got only the staff was told me to wait again. After 15 minutes i was strolling my kids and meet the staff near the pool, he said the room was ready. Finally we can get to the room and rest after 1.5 hours Fortunately, the room was good and spacious,the food is tasty too when we werebhaving breakfast, the Koi ponds were amazing my kids loved it. Overall, the hotel was good, I' d love to stay here again if the check in problem wont happen anymore.
Cockroach infested room. Inedible food.
Kim Friends - 06/01/2021 Confirmed reviews ALL
Room absolutely infested with cockroaches of all sizes. One was even in my bed. Room service was a joke. Ordered a simple Indonesian dish of nasi goreng and it arrived as plain, white rice with some vegetables and spicy sauce on the side ! Other food was constantly cold, fruit was off. If you needed anything simple like clean towels or water you would have to request it from reception at least 5 times before getting it. Complaints were met with indifference.
Its good for stayfacation
Ellen M. Families - 05/01/2021 Confirmed reviews ALL
Excellent service and good respon when i asked them for everything ussually for the suprissed my mom bday. Thankyou for the rooms and also accor.
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