Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.2/5 1,071 reviews

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Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • Ballroom for up to 1000 people

  • 30-minute drive to The Golden Triangle Jakarta

  • 30-minute drive to Soekarno-Hatta Airport

Our accommodation(s)

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Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,071 reviews

TripAdvisor Rating  4.5/5  2,790 reviews

Does Novotel Mangga Dua recognize your Accor Plus membership status?

TripAdvisor rating 2.0/5

Henry S TripAdvisor review

I am writing this review as an Accor Plus Platinum member. Who should get benefits from my Platinum membership. As a Platinum member I am entitled to get: 1. Free room upgrade (I understand it is subject to room availability). 2. Welcome drink/voucher 3. Condiment 4. Access to hotel’s Executive Lounge Surprisingly, none of these benefits were offered to me during checked in on 10 April 2024. At check-in, I was assisted by Mrs. Vanda. After my wife complained, access to the Executive Launch was granted. I didn't feel convenient to remind hotel staffs about the rights and benefits of being an Accor Plus Platinum member. As host Novotel Mangga Dua should serves and provides benefits according to the guest's membership tier; without the need to be reminded/complained first. My booking code NHBSHLJS. I was staying at room 1752 from 10th to 12th April 2024.

Good stayyyy

Customer review rating 5.0/5

Jecky J. Families - Confirmed reviews ALL

Over all we are so happy stay in this hotel

Great Staff

Customer review rating 5.0/5

Tonny Business - Confirmed reviews ALL

We dont have to ask for upgrade, they automatically give us the upgrade .. Fell so welcomed, tq

Good Room, Excellent Service, Amazing pool

Customer review rating 5.0/5

Anam &. A. Families - Confirmed reviews ALL

First, i wanna say thank you for our great experienced with u guys. We had great room (clean, AC is good and the room smells good) , our kids happy swim in huge pool, and especially for wedding anniversary treatment for us. So touching 🤍, thank you so much team ! THANK YOU SO MUCH Mrs. Ois…

Dear Bapak M., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

good stay

Customer review rating 4.0/5

R. Business - Confirmed reviews ALL

nice hotel with nice room, good experience stay at novotel mangga dua

Dear Ms. R., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

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Other web-users rate our hotel

  • 603 reviews 8.4/10 Location
  • 4,196 reviews 9.1/10 Room
  • 4,848 reviews 9.3/10 Service
  • 31 reviews 9/10 WiFi
  • 2,654 reviews 9.4/10 Amenities
  • 2,452 reviews 9.2/10 Cleanliness
  • 832 reviews 9/10 Vibe
  • 554 reviews 8.1/10 Breakfast

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