Novotel Jakarta Mangga Dua Square

Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.3/5 652 reviews

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Description

Hotel extras

  • Olympic size swimming pool

  • Spa facilities and fitness centre

  • Grand Ballroom for up to 1000 people

  • 30-minute drive to The Golden Triangle

  • 30-minute drive to Soekarno-Hatta Airport

ALLSAFE approved hotel

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

Telephone +62 21 62312800

Fax +62 21 62312900

  • TRANSJAKARTA:  ANCOL / KOTA MANGGA DUA

  • By plane

    SOEKARNO-HATTA INTL. AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    GAMBIR RAILWAY STATION At 5km / 3 miles

GPS:-6.138245, 106.831673

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  652 reviews

TripAdvisor Rating  4.0/5  2,186 reviews

Certificate of excellence 2022

Excellent stay

Customer review rating 5.0/5

Sies S. Friends - Confirmed reviews ALL

1. Big rooms 2. Always clean 3. Efficient chamber maid 4. Good location 5. Staff very friendly and helpfull 6. Good food served at the restaurant includes freakfast.

Dear Ms Sies S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ima Front Office Manager

Good stay

Customer review rating 4.5/5

Laras Business - Confirmed reviews ALL

I have stay for one night at this hotel. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazing. The room was very spacious and well equipped. I have no hesitation in recommending this hotel.

Dear Ms Laras D., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ima Front Office Manager

Good stay

Customer review rating 3.5/5

A. Families - Confirmed reviews ALL

Most staff(housekeeping, restaurant,even facilities staff were helpful) are nice and very service oriented.

Dear Mr A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ima Front Office Manager

Not too difficult to find a hotel with less stars but better service

Customer review rating 3.0/5

Ruben Business - Confirmed reviews ALL

Service by the front-desk staff is great. Restaurant staff and chamber maids have a tendency to hurry guest. Chamber maids and cleaners knocked on the door several times to see whether we were still in the room. And in the restaurant they took away my plate before I was done eating, which I think is really rude. The hotel has been recently renovated, which is nice and has a VERY large swimming pool. It's conveniently located if you have business to do in North Jakarta or somewhere in the city center

Dear Mr G., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ima Front Office Manager

Good stay

Customer review rating 4.0/5

Wulan Couples - Confirmed reviews ALL

Over all good

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ima Front Office Manager

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