Novotel Jakarta Mangga Dua Square Hotel 4 stars

The food was really bad, I loose 4 kilos in one week

We very much enjoyed Our quarantine stay. The room was very comfortable and the staff was so nice and accommodating to our needs. I was so impressed by the daily check up calls from the chef to ensure we enjoyed our meals and catered to our dietary requests. I will recommend this hotel to all my friends. Thank you!!

Quick response if i need something, clean, comfortable, many menus

I had an 8-day 7-night quarantine at Novotel Mangga Dua Square. It was a very pleasant experience. Everything, starting from the pick-up at the airport, PCR swab test, check-in and check-out was a smooth sail. The hotel staffs seemed very sincere in their service; a perfect display of Indonesian hospitality. During my stay, I was very much delighted by the vast selection of international and local cuisines that I got to choose from on each day for breakfast, lunch, and dinner. I dare say that the quality of the room and food is what I would expect from a 5-star hotel, but with the affordability of a 4-star hotel. Highly recommended.

Beautiful Room Friendly staff Helpful team Great price

Comfortable room and good service.

Clean, friendly, terrible food

Thanks to mr indra room service terbaik

Aircon doesnot cool

We quarantined at Novotel. With a suite and a deluxe connecting room, there was enough room for the four of us to spread out so the parents ccould get work done and the kids could play. There were five food options for each meal and we could always find something that looked appealing. The only thing I would change is adding microwaves to the suite's dining area.

Did my quarantine here and really enjoyed it. The food is just fantastic and so much than expectation of quarantine food. This is the best option as a quarantine hotel in Jakarta in my opinion and such good value for what you pay for.

Good evening, I would like to share my experience 2 nights stay with Novotel Mangga Dua Square Jakarta. As a Platinum member, I would recommended this four stars hotel for businesses, travellers and staycation holiday. They provide with 5 stars excellent services, especially thanks to Ms. Eva (receptionist), Mr. Lutfi, (restaurant) and Mr. Danny (room service) and others. They were really helpful and satisfaction serviced during my stays. The room also big, get free upgrade to the suite room, the hot top bath also similar like Jacuzzi, working perfectly normal. Definitely will come back again. Thanks once again, good job everyone, appreciated with Smile 😀

Overalls ok fromcheckin until checkout and room Service also fast response and very helpful. Only the bathroom, when I want to go take a bath in the next day. The water very dirty I don't why but the staff just said open all the tab until all the water clear back by it self. It's waste our time for this things more than 1 hours. 😞

firstly i already checked in online but have to queuing , register and payment for almost 30 mins ( i already paid online but they said its not charged yet ) they didnt inform us before that the hotel was used for isolation for covid 19 ( divided in all floors , why dont just used some floors , its concerned me because of the AC central ) they told us right when we checked in so we didnt have a choice nor anyplace to go. requested for non smoking room and they gave me smoking room ( told me that its been empty for 2 days but the corridors and everytime i opened the door smells so bad ) . Drunk peoples in the next room very noisy in 2-7am and banging the doors so loud that disturbed everyone in the floors but so slow handled . overall im so disappointed

I've been in love with this hotel for a long time now, as they always keep their quality maintained and the staffs are just wonderfully kind. To spend time with family or to do some business stuffs with colleagues, I will be back again and again to this hotel. Even one of my coworker thought that the hotel is a 5-star hotel (they are now still listed as a 4-star). Well, all I can tell is that the quality is already 5-star, but with much cheaper price than any other 4-star hotels. This is a "must-try-hotel" in Jakarta, both for business or leisure.