Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.6/5 783 reviews

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Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 3 Ballrooms for up to 1,000 people

  • 9 min to JIExpo Kemayoran, Ancol, 15 min to Jakarta International Stadium

  • 28 min drive to Soekarno-Hatta Airport and harbour to explore the Thousand Islands

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  783 reviews

Customer review rating 5.0/5

Xuanxue W. Business - Confirmed reviews ALL

Dear Mr. Xuanxue W., Warm greetings from Novotel Jakarta Mangga Dua Square. Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are truly delighted to know that you had an excellent experience and that every aspect of your stay, from your arrival, accommodation, cleanliness, breakfast, to our team's service, met your expectations. We sincerely appreciate your kind words, especially your recognition of our Front Desk team. Your appreciation has been shared with the team as a great encouragement for them to continue delivering warm and attentive service to our valued guests. It is our pleasure to know that you enjoyed your stay and would consider returning to Novotel Jakarta Mangga Dua Square. We truly look forward to welcoming you back and creating another memorable experience during your future visits. Thank you once again for your trust and for recommending us. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Estriana W. Families - Confirmed reviews ALL

Dear Ms. Estriana W., Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel Jakarta Mangga Dua Square. We are truly delighted to receive your perfect rating and to know that you had a comfortable stay with us. It is wonderful to hear that you enjoyed our spacious and comfortable room, as well as our strategic location, which made it convenient for you to travel around the city. We also sincerely appreciate your excellent ratings across all aspects of your stay, including your arrival experience, accommodation, cleanliness, breakfast, our team's service, check-out process, Wi-Fi, and our sustainability initiatives. As a valued ALL – Accor Live Limitless Classic member, your trust and continued support mean a great deal to us. Thank you once again for choosing Novotel Jakarta Mangga Dua Square. We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

M. M. Families - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your feedback following your recent stay at Novotel Jakarta Mangga Dua Square. We are truly delighted to receive your perfect overall rating and to learn that you described your experience as "Best of all." Your positive feedback is sincerely appreciated and serves as a valuable encouragement for our team to continue delivering exceptional hospitality. We also appreciate your comments regarding the Wi-Fi connection speed. Please accept our sincere apologies for any inconvenience this may have caused. Rest assured that your feedback has been shared with the relevant team as part of our ongoing commitment to enhancing the quality of our facilities and services. Thank you once again for choosing Novotel Jakarta Mangga Dua Square. We sincerely look forward to the pleasure of welcoming you and your family back for another memorable stay in the near future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Dinni F. D. Families - Confirmed reviews ALL

Dear Ibu Dinni F. D., Thank you for taking the time to share your wonderful feedback following your stay at Novotel Jakarta Mangga Dua Square. We are delighted to know that you and your family had a comfortable stay and enjoyed the warm hospitality provided by our team. It is especially rewarding to hear that our helpful staff, welcoming atmosphere, and overall services contributed to a pleasant experience. As an ALL – Accor Live Limitless Classic member, we would also like to express our sincere appreciation for your continued trust and loyalty. Your perfect rating and kind words are a great encouragement for our team to continue delivering exceptional service. We look forward to welcoming you and your family back to Novotel Jakarta Mangga Dua Square for another memorable stay. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 4.0/5

Wen C. S. Friends - Confirmed reviews ALL

Dear Mr. Wen C. S., Warmest Greetings from Novotel Jakarta Mangga Dua Square. Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly appreciate your loyalty as an ALL Gold member and are grateful for your continued trust in Novotel. We are delighted to know that you enjoyed our convenient location, the comfort of your room and mattress, as well as our swimming pool. It is also encouraging to learn that our team contributed positively to your experience. At the same time, we sincerely apologize for the aspects of your stay that did not meet your expectations. We regret the delay in housekeeping service, the inconsistency in room cleanliness, the breakfast selection, the WiFi connection speed, and the welcome amenity. Please rest assured that your valuable feedback has been shared with our Housekeeping, Food & Beverage, and relevant teams for immediate review and improvement to ensure a more consistent experience for all our guests. We also regret that you did not have the opportunity to enjoy your welcome drink. Your comments regarding the recognition of your ALL Gold membership are highly appreciated, and we will continue striving to provide the level of recognition and benefits our valued members deserve. Thank you once again for your constructive feedback. We sincerely hope to have the opportunity to welcome you back and provide you with a much more enjoyable and seamless stay in the near future. Warm regards, Guest Experience Teams Novotel Jakarta Mangga Dua Square

Other web-users rate our hotel

  • 405 reviews 8.7/10 Location
  • 1,133 reviews 8.4/10 Room
  • 1,360 reviews 9.2/10 Service
  • 11 reviews 6.9/10 WiFi
  • 654 reviews 8.7/10 Cleanliness
  • 372 reviews 8.7/10 Breakfast
  • 151 reviews 9.8/10 Pool

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