Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.4/5 846 reviews

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Novotel Jakarta Mangga Dua Square - Image 1
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Jalan Gunung Sahari Raya No 1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 2 Ballrooms for up to 1,800 people

  • 10-minutes drive to JIExpo Kemayoran, Ancol Dreamland , and Jakarta International Stadium

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Telephone
Fax +62 21 62312900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  846 reviews

TripAdvisor Rating  4.5/5  3,443 reviews

Customer review rating 5.0/5

Kamal R. Business - Confirmed reviews ALL

Great experience, the front office team was incredibly friendly and always ready to assist with anything I needed. The check-in process was smooth, and the staff made me feel very welcome.

Dear Mr. Kamal R., Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay and experienced smooth check-in, friendly service from our Front Office team, and a welcoming atmosphere throughout your visit. It is always our pleasure to provide a memorable stay for our guests, and we look forward to welcoming you back for another excellent experience at Novotel Jakarta Mangga Dua Square. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Benny P. S. Friends - Confirmed reviews ALL

A very delightful and memorable experience! Thank you to all the HEARTIST who assisted me during my stay — I truly appreciate the room upgrade and the cute, creative mirror drawing. The service and food were absolutely exceptional. Special thanks to Haikal as GSA, Rully as Duty Manager, and Katrina as well. I’ll definitely be back again soon!

Dear Mr. Benny P. S., Thank you for sharing such a wonderful review and for choosing to stay with us. We are truly delighted to know that your experience was both delightful and memorable. It is a pleasure to learn that you appreciated the room upgrade, the creative mirror drawing, and the exceptional service and food during your stay. Your kind recognition of Haikal, Rully, and Katrina is deeply appreciated — we will be sure to share your kind words with them and the rest of our team, as such feedback serves as a great motivation to continue delivering heartfelt service to all our guests. We look forward to welcoming you back soon for another incredible experience at Novotel Jakarta Mangga Dua Square. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 4.0/5

Wong K. L. Friends - Confirmed reviews ALL

staff were very responsible and responsive

Dear Mr. Wong K. L., Thank you for sharing your feedback and for being a valued ALL – Accor Live Limitless Classic member. We are pleased to know that you had an overall good experience and that our team was responsible and responsive during your stay. We regret to hear about the inconvenience you experienced with the air conditioning and the breakfast variety. Please be assured that your valuable feedback has been shared with the respective departments for further improvement. We truly appreciate your constructive comments, and we look forward to welcoming you back for a more enjoyable stay in the near future. Sincerely, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Ken S. Business - Confirmed reviews ALL

Check In Process went very smoothly, got a room upgrade because of my gold status, overall friendly staff, great stay will comeback here whenever i need a stay around jakarta area

Dear Mr. Ken S., Thank you for sharing your wonderful experience with us. We are delighted to hear that your check-in process went smoothly, you enjoyed the room upgrade, and our team provided friendly service. It is our pleasure to know that your stay was great, and we look forward to welcoming you back whenever you need accommodation in the Jakarta area. We truly appreciate your loyalty as an ALL Accor+ Explorer Gold member and your recommendation. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 4.0/5

Riski A. P. Solo - Confirmed reviews ALL

I stayed for one night at Novotel Jakarta Mangga Dua Square for a short staycation. Overall, it was a pleasant experience, the room was spacious and comfortable, and the hotel facilities were complete and well-maintained. However, there’s one thing that could be improved: when filling the bathtub, the water initially came out yellowish, though it eventually turned clear after a while. Hopefully, this can be fixed for an even better guest experience in the future.

Dear Mr. Riski a. P., Thank you for sharing your detailed feedback regarding your recent stay at Novotel Jakarta Mangga Dua Square, and for your continued loyalty as an ALL Accor+ Explorer Gold member. We’re delighted to hear that you had a pleasant stay and enjoyed the spacious and comfortable room, as well as our facilities. We also appreciate your constructive feedback regarding the bathtub water please rest assured that our Engineering team has been informed to ensure this issue is promptly resolved. Your trust and loyalty mean a lot to us, and we look forward to welcoming you back soon for another enjoyable experience. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

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Other web-users rate our hotel

  • 447 reviews 8.5/10 Location
  • 1,408 reviews 8.2/10 Room
  • 1,653 reviews 8.9/10 Service
  • 13 reviews 6.9/10 WiFi
  • 801 reviews 8.2/10 Cleanliness
  • 353 reviews 8.3/10 Breakfast
  • 158 reviews 9.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.