Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.2/5 996 reviews

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Novotel Jakarta Mangga Dua Square - Image 1
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Jalan Gunung Sahari Raya No 1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 2 Ballrooms for up to 1000 people

  • 10-minutes drive to JIExpo Kemayoran, Ancol Dreamland, and Jakarta International Stadium

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Telephone
Fax +62 21 62312900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  996 reviews

TripAdvisor Rating  4.5/5  2,989 reviews

nice room, staff and location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

This is my first visit with my baby! Overall, a very happy staycation at this hotel. The breakfast menu was so kid-friendly – so many options for my little one! The room was comfy and convenient, too. But unfortunately, the kids' club wasn't great; the drawing books were all full and some toys were broken. Hope you'll pay more attention to the kids' area! 🙏👶 #HotelStay #Babycation #FamilyTrip #KidsClub #HotelReview

Dear Ms. Susan F., Thank you for your review! We’re thrilled to hear that you had a pleasant stay with us and enjoyed the room, staff, and kid-friendly breakfast options. We sincerely apologize for the condition of the kids’ club, and we truly appreciate your feedback. Rest assured, we will take your comments into consideration to improve this area for future guests. We hope to welcome you and your family back soon! Sincerely, Guest Experience Team

Delicious breakfast

Customer review rating 4.5/5

Robi C. Business - Confirmed reviews ALL

Novotel Mangga Dua offering good services such as smoking room and also delicious breakfast with swimming pool. You must add your experiences there.

Dear Mr. Robi C., Thank you for sharing your feedback and for highlighting your thoughts on both the positive aspects and areas for improvement. We are pleased to hear your appreciation of our eco-friendly toothpaste packaging. Sustainability is indeed an important focus for us. However, we understand the inconvenience caused by not being able to pay the deposit with a debit card and appreciate your suggestion regarding cleanliness standards. Rest assured, your input will be reviewed to help us enhance our services and guest experience. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay. Warm regards, Guest Experience Team

Business

TripAdvisor rating 5.0/5

YT C TripAdvisor review

All goods, cozy room, nice pool n services... Thanks for all Be right back soon First time check in n using meeting room here. If there any problem with fast responded staff follow up for things. Thanks once again Include the staff named Nabila as a front desk.

Dear Mr. Ivan, Thank you for your kind feedback! We are delighted to hear that you enjoyed the cozy room, nice pool, and services during your stay. We're glad to know that your first experience with our meeting room went smoothly and that any concerns were addressed quickly by our staff. We truly appreciate your mention of Nabila at the front desk and will be sure to share your compliments with her. We look forward to welcoming you back soon at Novotel Jakarta Mangga Dua Square! Best regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Overall good accomodation and great service

Customer review rating 4.0/5

Andreas Families - Confirmed reviews ALL

Stayed here with family during weekend. Great accomodation. Room upgraded 1 level due to Accor Platinum member. Premium lounge on 8th Floor provided afternoon tea and evening cocktail. Afternoon tea was only drinks (limited) while evening cocktail was considered great with all the cakes, drinks (mocktail, cocktail, wine, etc) and even Chicken BBQ. Room was also great, all amenities were there and utilities were working well except one of the toilet flush button was broken. Food tastes here were all great, way beyond standard hotel taste. Services were great as well. One thing they can improve is on check in and check out process which took quite long compared to other Accor hotels.

Dear Mr. Andreas T., Thank you for sharing your detailed feedback and for choosing to stay with us during your weekend getaway. We are delighted to know that you enjoyed the upgraded room, the premium lounge offerings, and the excellent service provided by our team. It’s also wonderful to hear that our food exceeded your expectations – your compliments mean a lot to us! We apologize for the inconvenience caused by the broken toilet flush button and the longer check-in and check-out processes. Please rest assured that we are taking your comments seriously and will strive to improve in these areas to ensure a more seamless experience for our guests. We truly appreciate your loyalty as an Accor Platinum member and look forward to welcoming you and your family back for another memorable stay. Warm regards, Guest Experience Team

Well located

Customer review rating 4.5/5

David P. Business - Confirmed reviews ALL

Excellent

Dear Mr. David P., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the loyalty, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

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Other web-users rate our hotel

  • 477 reviews 8.4/10 Location
  • 2,160 reviews 8.3/10 Room
  • 2,417 reviews 8.7/10 Service
  • 17 reviews 7.7/10 WiFi
  • 1,256 reviews 8.3/10 Cleanliness
  • 1,230 reviews 9/10 Amenities
  • 418 reviews 8/10 Breakfast
  • 194 reviews 9.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.