Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.2/5 1,050 reviews

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ALLSAFE approved hotel

Hotel extras

  • Olympic size swimming pool

  • Spa facilities and fitness centre

  • Grand Ballroom for up to 1000 people

  • 30-minute drive to The Golden Triangle

  • 30-minute drive to Soekarno-Hatta Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,050 reviews

TripAdvisor Rating  4.5/5  2,717 reviews

Certificate of excellence 2022

Memorable stay

TripAdvisor rating 5.0/5

Sallsabill19 Couples - TripAdvisor review

I really love this hotel ambience. The room also clean and spacious. The hotel facilities are complete and working properly during my stay. The most important thing is the staff service. All of the staff service were very kind and humble. Especially reception Mas Reza. Thank you Novotel Mangga Dua. Will absolutely visit this hotel in the future❤️🫶🏻

Wonderful memories

Customer review rating 5.0/5

Vinna Families - Confirmed reviews ALL

I stay there to celebrate my husband's birthday party. An expected moment we got surprise from FB team during breakfast and in room. Thank you ibu Fika (front office manager) and team. You deliver an extra ordinary service to us. And me, as a gold member, I get an upgrade room also late check out. The room was very spacious and comfy. Also Olympics swimming pool which so amazing. Definitely will come back

Wonderful staycation

TripAdvisor rating 5.0/5

gilangvvvcggfg h TripAdvisor review

Staycation for 1 nite.... Wonderful experience. Hotel have olympic swimming pool. I loved the welcome drink selection. My kids are so happy. Compfy room and friendly staff. As gold member I got early check in. Thank you novotel and thank you for your wonderful service

Just ok

Customer review rating 2.5/5

Freddy Business - Confirmed reviews ALL

I came back to this hotel, because I had a bad experience on my last stay. I thought, I will receive something different to heal bad experience on last stay (as Novotel said). But just It just a dream. I wish I put my complaint in social media I belive it would be different position. Hotel ok, I have an upgrade room because my Gold member. But I did not receive coupon welcome drink. Room ok.

Dear Mr. Freddy H., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Enjoy The room ambience

Customer review rating 5.0/5

Sussy R. Families - Confirmed reviews ALL

Me and my family really enjoy with The room ambience. I Loved to stay and enjoy in my room. Thank you so much bu Vina your team was very kind and great Services during my stay. Will difinately share to The others

Dear Ibu Susi Susi R., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

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Other web-users rate our hotel

  • 498 reviews 8.3/10 Location
  • 3,601 reviews 9.2/10 Room
  • 3,946 reviews 9.3/10 Service
  • 33 reviews 7.7/10 WiFi
  • 2,199 reviews 9.4/10 Amenities
  • 2,056 reviews 9.3/10 Cleanliness
  • 1,145 reviews 8.9/10 Comfort
  • 727 reviews 9.4/10 Vibe

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