Novotel Jakarta Mangga Dua Square

Customer review rating (ALL Rating) 4.2/5 974 reviews

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Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 2 Ballrooms for up to 1,800 people

  • 10-minutes drive to JIExpo Kemayoran, Ancol Dreamland , and Jakarta International Stadium

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  974 reviews

TripAdvisor Rating  4.4/5  3,144 reviews

Good stay

Customer review rating 5.0/5

I. Friends - Confirmed reviews ALL

Warm service from the front office team. They made the check-in process smooth and pleasant. Thank you for the great hospitality!

Dear Ms. I., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Novotel Jakarta Mangga Dua Square

Wonderful

TripAdvisor rating 5.0/5

Flyer43427129047 TripAdvisor review

We had a wonderful stay! The location was perfect, a short walk to the city center. The room was clean and comfortable, with a great view. The staff Nabila was incredibly friendly and helpful , always going above and beyond to make our stay enjoyable.

Dear Valued Guest, Thank you very much for taking the time to share your wonderful review. We are delighted to know that you had an enjoyable stay and appreciated our perfect location, clean and comfortable room with a great view. We are especially pleased to hear your kind words about Nabila, your recognition will certainly be shared with her and the team, as it serves as a great motivation for us all. It was a pleasure to have you with us, and we truly look forward to welcoming you back on your next visit to the city. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Very welcomed

Customer review rating 4.5/5

Esther Business - Confirmed reviews ALL

I have been to this hotel since 2018 n the service than n now is still as good as ever...

Dear Mrs. Esther, Thank you for your continued loyalty and trust in staying with us since 2018. We are truly honored to have you as our Platinum member, and it brings us great joy to know that the quality of our service has remained consistently satisfying throughout the years. Your kind words motivate us to continue delivering the best hospitality experience for all our guests. We look forward to welcoming you back again in the near future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Great

TripAdvisor rating 5.0/5

Passenger22571301300 TripAdvisor review

Loved my stay here! Super cozyand the staff were awesome (front office Kak OIS), clean confortable abd very welcoming 10/10 , great location!!! Thank you novotel team kolam renang super big and cozy!! We enjoyeds stay here :):):):):):):)

Dear Ms. Komariyah, Thank you very much for your enthusiastic and heartwarming review! We are delighted to hear that you loved your stay with us and found the hotel cozy, clean, and comfortable. Your special mention of Kak Ois from the Front Office is truly appreciated, and we will certainly share your kind words with her and the entire team. It’s wonderful to know that you enjoyed the spacious and cozy swimming pool as well as our strategic location. Your perfect 10/10 rating means a lot to us. We truly look forward to welcoming you back for another great experience at Novotel Jakarta Mangga Dua Square. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Highly recommended!

TripAdvisor rating 5.0/5

Julianti E TripAdvisor review

“Everything exceeded my expectations — from the comfort of the room to the delicious breakfast, The staff went above and beyond to make sure everything was just right. (Ms Ois and Adara trainee) amazing service, and a very relaxing atmosphere.

Dear Mrs. Julianti E, Thank you for sharing your wonderful feedback and for highly recommending our hotel. We are truly pleased to hear that your stay exceeded your expectations from the comfort of your room to the quality of our breakfast. Your kind words for Ms. Ois and our trainee, Adara, mean a great deal to us. We will be sure to share your compliments with them, as such recognition is always a great source of motivation. We’re glad you enjoyed the relaxing atmosphere and the service we strive to deliver. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

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Other web-users rate our hotel

  • 458 reviews 8.4/10 Location
  • 1,793 reviews 8.2/10 Room
  • 2,111 reviews 8.8/10 Service
  • 14 reviews 6.1/10 WiFi
  • 1,061 reviews 9/10 Amenities
  • 1,038 reviews 8.2/10 Cleanliness
  • 369 reviews 7.8/10 Breakfast
  • 166 reviews 9.5/10 Pool

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