Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.1/5 1,013 reviews

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Novotel Jakarta Mangga Dua Square - Image 1
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Jalan Gunung Sahari Raya No 1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 2 Ballrooms for up to 1000 people

  • 10-minutes drive to JIExpo Kemayoran, Ancol Dreamland, and Jakarta International Stadium

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Telephone
Fax +62 21 62312900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,013 reviews

TripAdvisor Rating  4.5/5  2,960 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The facility is good for family vacation. My child enjoy the stay and the food. The restaurant is cozy and the swimming pool is fresh.

Dear Mr. F. , Thank you for sharing your experience with us. We’re delighted to hear that you and your family enjoyed the facilities, cozy restaurant, and refreshing pool. We apologize for the room odor and understand your concern regarding the tobacco smell. Your feedback is valuable, and we’ll look into ways to ensure a fresher environment for all guests. We look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Guest Experience Team

Room and pool was Great

Customer review rating 4.5/5

Sandy Families - Confirmed reviews ALL

there was only one problem at the beginning, when we entered the room there was trash that had not been taken out behind the sofa, but otherwise it was very good, Thank You Novotel..

Dear Mr. Sandy N., Thank you for your feedback. We're glad to hear that you enjoyed the room and pool. We sincerely apologize for the oversight regarding the trash behind the sofa upon your arrival. Please rest assured that we will address this to ensure it doesn’t happen again. We appreciate your understanding and look forward to welcoming you back soon. Best regards, Guest Experience Team Novotel Jakarta Mangga Dua Square.

Well located

Customer review rating 2.5/5

P. Business - Confirmed reviews ALL

Do not have good stay this trip

Dear Mr. Chee Hwee P., Thank you for your feedback. We apologize that your stay did not meet your expectations during this trip. Your comments are important to us, and we will review them to make improvements. We hope you will consider staying with us again in the future for a better experience. Best regards, Guest Experience Team

Quiet & Peaceful

Customer review rating 4.5/5

Paul Y. Couples - Confirmed reviews ALL

I love this hotel because it is very well maintained and prioritizes peace and comfort for its guests. I'd like to stay again on next trip :)

Dear Mr. Paulus H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

An unforgettable experience at Novotel, Mangga Dua

TripAdvisor rating 4.0/5

kamarudinz2014 Business - TripAdvisor review

I knew about the novotel hotel name. My experience staying in the hotel is just what I expected . It has all the offerings that I need eg room is clean, a comfy bed and walls are well insulated to keep noises from neighbouring rooms. Toilet n shower facilities are much to my liking. Bfast spread is superb. I never get to go for a swim though because I didn't bring my swimming trunk, next time I will.

Dear Mr. Kamarudin, Thank you for taking the time to share your wonderful experience at Novotel Jakarta Mangga Dua Square. We’re thrilled to hear that your stay met your expectations and that you enjoyed the clean and comfortable room, as well as our breakfast offerings. It’s also great to know that you appreciated the quiet atmosphere and our bathroom facilities. We look forward to welcoming you back, and we hope you get the chance to try out our swimming pool next time. Don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

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Other web-users rate our hotel

  • 490 reviews 8.2/10 Location
  • 2,206 reviews 8.3/10 Room
  • 2,475 reviews 8.7/10 Service
  • 17 reviews 7.7/10 WiFi
  • 1,284 reviews 8.4/10 Cleanliness
  • 1,237 reviews 9.1/10 Amenities
  • 434 reviews 8/10 Breakfast
  • 209 reviews 9.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.