Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.2/5 907 reviews

Hotel extras

  • Olympic size swimming pool

  • Spa facilities and fitness centre

  • Grand Ballroom for up to 1000 people

  • 30-minute drive to The Golden Triangle

  • 30-minute drive to Soekarno-Hatta Airport

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. .

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  907 reviews

TripAdvisor Rating  4.5/5  2,619 reviews

Above and Beyond

TripAdvisor rating 5.0/5

Steve C TripAdvisor review

In reality I probably would have given this hotel a 4 for its condition, food, location, friendliness of staff, amenities like the 50m pool and value for money. However, I was unable to give them anything else but a 5 after the staff stopped at nothing to track down my mobile phone that I left in a taxi. I was not expecting to get it back but they didn't stop till it was back in my hands. Thanks team your efforts were very much appreciated 🙂

will come here again

TripAdvisor rating 5.0/5

Coastal41912595151 Friends getaway - TripAdvisor review

the hotel is very comfortable, I really like the room decoration and the service. the room is clean and nice, fits perfectly with the budget spent. also got facilities such as gym, swimming pool, and children's room. there is 24-hour room service and calling in the room is easy.

Dear Coastal141912595151 We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

So so

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Was quite unsatisfied with the check in staff. Was not very friendly. Not sure if purposeful but she wasnt kind enough to let us know things about the hotel, like some of the activities like fish feeding, need to call reception if need comb etc. She forgot our welcome drink too. And, bed is queen sized! Not king sized, pls correct the ad description. Staff only said all the rooms are this size one. Not a word of apology. :-( Otherwise our stay was good. Adequate sized pool, we feed a pool full of kois, a small but adequate kids club cos no one used except for us.

Good

Customer review rating 4.0/5

Jw C. Business - Confirmed reviews ALL

I am staying here for the last 15 years. Was very very good before COVID. Then 2022 came twice. The standard dropped. First time in 2023 and saw improvements. Need some time to get back to the level once they are. I believe they will. Need some new bedsheets and towels. Everything is going to be well soon. Will stay here again for the rest of 2023. Keep it up.

Nice Hotel

TripAdvisor rating 5.0/5

Anja Bunga A TripAdvisor review

It was a lovely vacation with my family. Novotel was offering us such a memorable staycation. The service was very nice, the staff are humble and warm, also it gives us convinience living, i love it and would be back later.

Dear anjabungaa We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

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Other web-users rate our hotel

  • 354 reviews 8.1/10 Location
  • 2,198 reviews 9.3/10 Room
  • 2,237 reviews 9.2/10 Service
  • 31 reviews 8.9/10 WiFi
  • 1,247 reviews 9.4/10 Cleanliness
  • 1,100 reviews 9.4/10 Amenities
  • 770 reviews 9/10 Comfort
  • 670 reviews 8.6/10 Food

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