Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.2/5 1,053 reviews

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ALLSAFE approved hotel

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • Ballroom for up to 1000 people

  • 30-minute drive to The Golden Triangle Jakarta

  • 30-minute drive to Soekarno-Hatta Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,053 reviews

TripAdvisor Rating  4.5/5  2,777 reviews


TripAdvisor rating 5.0/5

Nomad65776163357 TripAdvisor review

Good service. I stayed for 2 weeks. It’s very nice cleaning and quickly. And laundry service is also nice. And staffs keep smiling, are very friendly and very kind. And laundry service is also nice. It’s quickly picking up and returned on time.

Good Stay, Kids-Friendly, Well Located, Delicious Food

Customer review rating 4.5/5

Ayi Families - Confirmed reviews ALL

Starting from a search on Instagram for kids-friendly hotels, I chose Novotel Mangga Dua Square. The hotel is the best, starting from the rooms, lobby, service, food, pool, activities, etc. Apart from that, the hotel's location is strategic so it is not far from tourist attractions in Jakarta.

Good value for money

Customer review rating 3.5/5

Niko W. Families - Confirmed reviews ALL

The hotel is a little old but still well maintained. Breakfast doesnt have too much variety but the flavour is good i would say. Swimming pool is large with a kids pool too which is awesome. Staffs are generally welcoming and friendly. My only problem was the room I was given doesnt have a window- or to be more accurate theres a wall 50cm away from the window from all sides, making it feel a little like a prison which my wife and I are totally not used to. All in all for the price and location of the hotel it is definitely worth the value, however I hope that I’ll get a better room the next time i visit again.

Dear Mr. Niko w., We very much appreciate your comments regarding your stay at the Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Wonderful Stay Always

TripAdvisor rating 5.0/5

annmix TripAdvisor review

First visit to Jakarta post covid time , decided to check in Novotel Mangga Dua again . Used to stay here many times before and had good experience . This time is equally pleasant as well The rooms are still in very good conditions even after renovated few years ago. Hotel lobby, Restaurant and Premier Lounge also look fresh and modern . Elite member benefits are well honoured as well.. room Upgrade , Premier lounge access. Late check out are being taken care of Lastly would like to express my appreciation to all the Novotel Mangga Dua crew for being so attentive and flexible during our stay FO Team - Mrs Fika , Farhan for the room arrangements Adenta who check us in is very pleasant and helpful. OIS at front office as well Concierge PAK dadan , Duty Manager Reza Ms Ria Guest experience manager for following up with the stay Made and Adel at the Premier lounge for always refilling our drinks And also house keeping supervisor Adit and his colegue who has been with this property for many years . Glad to see familiar faces again !

good hotel

TripAdvisor rating 5.0/5

NorthStar23160469674 TripAdvisor review

My room is good I am from Ana airlines, handled check in by Miss Ois helpful and friendly, we enjoyed stay here and very satisfied, all staff are give me excellent service. Oh ya swimming pool was great restaurant comfy and cozy also thank you Novotel

Dear Valued Guest, Thank you for taking the time to review Novotel Jakarta Mangga Dua Square. We are pleased to hear that you enjoyed your stay with us and felt that our staff were friendly and helpful. We are also glad that you found our location convenient and the price affordable. Your kind words motivate us to continue striving for excellence in providing quality services to all of our guests. Once again, thank you for your review and we hope to have the pleasure of welcoming you back soon.

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Other web-users rate our hotel

  • 559 reviews 8.4/10 Location
  • 3,947 reviews 9.1/10 Room
  • 4,453 reviews 9.2/10 Service
  • 29 reviews 8.8/10 WiFi
  • 2,458 reviews 9.4/10 Amenities
  • 2,278 reviews 9.2/10 Cleanliness
  • 772 reviews 9/10 Vibe
  • 521 reviews 8.1/10 Breakfast

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