Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.3/5 935 reviews

Novotel Jakarta Mangga Dua Square - Image 1
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Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 2 Ballrooms for up to 1,800 people

  • 10-minutes drive to JIExpo Kemayoran, Ancol Dreamland , and Jakarta International Stadium

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  935 reviews

TripAdvisor Rating  4.4/5  3,282 reviews

Memorable Stay at Novotel Mangga dua

TripAdvisor rating 5.0/5

Enjiangieangel Families - TripAdvisor review

Had a pleasant stay at Novotel Mangga Dua. The room was clean and the location was convenient. Appreciate the helpful service from the staff, especially Pak Rully, Ibu Ratih, Ibu Idah .they were friendly and made the check-in and stay smooth. Overall, a good experience.

Good

TripAdvisor rating 5.0/5

Navigator48126326070 TripAdvisor review

All good, we love this hotel ambience so cozy and cold, near by shopping mall, exellent service from Syifa. Next we will back

Customer review rating 3.5/5

Hongil K. Families - Confirmed reviews ALL

전반적인 시설은 나쁘지 않았지만, 룸 컨디션이 좋지 않았습니다. 화장실 청결을 더욱 신경 써야 할 것 같으며, 벽지와 패브릭 오염도는 특히 신경써야할 것 같습니다. 다만 조식, 부대시설 등은 너무 좋았습니다.

Dear Mr. Hongil K., Thank you for sharing your recent experience at Novotel Jakarta Mangga Dua Square. We’re glad to hear that you enjoyed our breakfast and hotel facilities. However, we truly regret to learn that the room condition and cleanliness did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Your feedback regarding the bathroom, wallpaper, and fabric cleanliness has been shared with our housekeeping team for immediate review and improvement. We also appreciate your comment on the Wi-Fi connection, which will be followed up accordingly. Thank you once again for your valuable input. We hope to have the opportunity to welcome you back in the future with a better and more comfortable experience. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 4.0/5

Andrea P. Couples - Confirmed reviews ALL

Ottima posizione per gli acquisti a basso costo, un po lontano la centro della città, cibo troppo caro

Dear Mr. Andrea P., Thank you for sharing your recent experience at Novotel Jakarta Mangga Dua Square. We are pleased to know that you appreciated the comfortable room, our convenient location for shopping, and the sustainability initiatives we have in place. We also sincerely appreciate your constructive feedback regarding the pricing and quality of the food. Please accept our apologies if the dining experience did not meet your expectations. Your comments have been shared with our culinary team for further review and improvement. Your insights are valuable to us, and we hope to welcome you back in the future for an even more enjoyable stay. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Smooth stay

TripAdvisor rating 5.0/5

Companion05105544477 TripAdvisor review

Staying one night but very comfortable, from the facilities to staff all great. Staff very helpful, thanks to adha and raka who help me check in smoothly late night.

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Other web-users rate our hotel

  • 443 reviews 8.6/10 Location
  • 1,584 reviews 8.1/10 Room
  • 1,921 reviews 8.8/10 Service
  • 14 reviews 7.1/10 WiFi
  • 912 reviews 8.2/10 Cleanliness
  • 909 reviews 9/10 Amenities
  • 350 reviews 8/10 Breakfast
  • 155 reviews 9.6/10 Pool

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