Raffles The Palm Dubai 5 stars

Customer review rating (ALL Rating) 4.7/5 3,451 reviews

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Description

Hotel extras

  • An authentic palace that blends European heritage with Dubai's vibrancy

  • Guestrooms feature a touch of royalty with handcrafted furniture by Francesco Molon

  • The privilege of space In the largest rooms on the Palm Island

  • Secluded luxury villas allowing a full resort experience.

  • Raffles legendary butlers service available to elevate the truly bespoke hotel experience.

Our accommodation(s)

Hotel location

Raffles The Palm Dubai

West Cresent, Palm Jumeirah, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.110703, 55.109405685735524

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,451 reviews

Customer review rating 4.0/5

Ashley L. Families - Confirmed reviews ALL

A very enjoyable stay with amazing facilities. The service is a bit slow only but it’s a great hotel

Dear Ms. L., Thank you for your kind words regarding your recent stay at Raffles The Palm Dubai. We are pleased to hear that you enjoyed our facilities and that your time with us was a pleasant one. It is always rewarding to know our guests leave with fond memories of their stay. We also appreciate your feedback, as it helps us continue refining the experience we create for every guest. We look forward to welcoming you back for another relaxing stay in the near future. Best regards, Raffles The Palm Dubai

Customer review rating 5.0/5

Salama A. Families - Confirmed reviews ALL

It was a wonderful stay at the hotel and I was impressed with how the staff treated my children. We enjoyed it as a family.

Dear Ms. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you and your family enjoyed the luxury experience and that our staff provided exceptional care for your children. Your feedback is greatly appreciated, and we look forward to welcoming you back. Best regards, Raffles The Palm Dubai

Customer review rating 2.0/5

Lamia A. S. Friends - Confirmed reviews ALL

The butler opened our bag and took out the slippers we wanted to use which is so unacceptable. The receptionist was so disrespectful her name was lsa. The reservation department when I called to book my room was also disrespectful but willing to help and talks in a very rude way her name was Mic. The breakfast changed not what we used to eat it’s smaller way too smaller. On the pool no one helped us to set up the bed we had to do it ourselves. I was not told that the facilities are closed and I can only access the spa if I book a treatment which was never like that and I was only told when I finished my check in and paid. I am a repeated customer and after this experience I don’t think I will be coming again.

Customer review rating 5.0/5

Xiaojing W. Solo - Confirmed reviews ALL

I booked a birthday dinner on the balcony, and I was truly happy and pleasantly surprised when I saw the setup and decorations. Everything looked beautiful. The food was also very fresh and delicious, which made the whole experience even more special.

Dear Ms. W., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the stunning balcony view and that your birthday celebration was warm and joyful. It is wonderful to know that the setup and decorations exceeded your expectations, and that you found the food to be fresh and delicious. Your feedback is greatly appreciated, and we hope to welcome you back for more special moments in the future. Warm regards, Raffles The Palm Dubai

Customer review rating 5.0/5

Kaleem S. Solo - Confirmed reviews ALL

Excellent stay and amenities! Well located in Dubai on the Palm! Staff very friendly!

Dear Kaleem S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location and amenities to your satisfaction, as well as the friendliness of our staff. Your feedback is greatly appreciated. Goodbye and best wishes, Raffles The Palm Dubai

Other web-users rate our hotel

  • 601 reviews 8.5/10 Location
  • 1,433 reviews 8.9/10 Room
  • 2,545 reviews 8.4/10 Service
  • 6 reviews 7.1/10 WiFi
  • 1,079 reviews 7.6/10 Food
  • 856 reviews 9.4/10 Vibe
  • 823 reviews 9/10 Amenities
  • 518 reviews 8.6/10 Comfort

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