Rixos Premium Dubai JBR 5 stars

Customer review rating (ALL Rating) 4.7/5 3,660 reviews

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Rixos Premium Dubai JBR

The Walk Jbr, Jumeirah Beach Residence, Al Mamsha Street
643660 DUBAI
United Arab Emirates

GPS:25.0804, 55.136

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,660 reviews

TripAdvisor Rating  5.0/5  6,299 reviews

Best Service and Hospitality

TripAdvisor rating 5.0/5

Alpay G TripAdvisor review

The service was great whereever you are/were in the hotel. The colleagues who work there are very disciplined and very focuses on the details. Cleaning service Ramu or Reception service Esra are just some to mention, all the staff and colleagues at the beach or restaurant. Everything was brilliant.

Thank you Rixos Premium!

TripAdvisor rating 5.0/5

Azamat A TripAdvisor review

Good location fantastic hotel with awesome view, the best holiday with the best friendly staff and services in Turkuaz, Azure Ammos we are so grateful with the hotel and staff, special thanx to supervisor Aman Amanov this guy is fantastic always was helping to us in every problem very educated and kind always smiling, Rixos Management need to upgrade Aman's position, we will definitely come back

Dear Azamata, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to Aman. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards, Guest Relations Team.

Dusty rooms

TripAdvisor rating 2.0/5

Shams M TripAdvisor review

Stayed in this hotel previously in May 2022 and loved it. Decided to return in March 2023 and shocked how the hotel downgraded its class. The room was full of dust, despite i informed hotel i had allergy, waited 1.5 hours in hotel lobby for check in despite i was on time. The beach was not private anymore, breakfast everyday the same food. Not returning again. Not what you expect from 5 star hotel in Dubai.

Dear Shamsm, We want to apologize for not being able to make you feel supported when having an issue with late check in and room cleanliness , we have taken good note of your comments. We are sincerely sorry to read your dissatisfaction with the cleaning of your room at Rixos Premium JBR hotel, we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Relations Team.

Enjoyed the stay

TripAdvisor rating 5.0/5

Nouzil P Couples - TripAdvisor review

Fortunate enough to stay in such ambience around.beach noice and clean rooms ends up a wonderful vacation.would love to visit often.will take good memories from this specific stay and location must say good like a thing.myself with my fiancé enjoyed our vacation.

Dear Nouzil P Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Kids Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We look forward to serving you again in the future. Best Regards Guest Relations Team.

Very good place to go with your family. A specially as a sports person I love the gym and the PT called Erkin was amazin

TripAdvisor rating 5.0/5

Yiğit N Families - TripAdvisor review

Amazing people. Amazing place. It was a great experience to be there. very good entertainment. Nice gym for an hotel. The PT called Erkin was amazing very kind person, he has lots of knowledge about sports. And there was lots of things to do..

Dear Yigit, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kindest Regards, Guest Relations Team

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Other web-users rate our hotel

  • 1,012 reviews 9.5/10 Location
  • 1,292 reviews 8.5/10 Room
  • 2,057 reviews 8.9/10 Service
  • 14 reviews 7.4/10 WiFi
  • 694 reviews 8.5/10 Food
  • 563 reviews 8.8/10 Breakfast
  • 524 reviews 8.4/10 Vibe
  • 523 reviews 7.2/10 Pool

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