Rixos Premium Dubai JBR Hotel 5 stars

Customer review rating 4.6/5 5,667 reviews

ALLSAFE approved hotel

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Rixos Premium Dubai JBR
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+ 31 Services
Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • TennisPaying
  • Beach and water sports
  • Bicycles rental (nearby)Paying
  • Ski hire facilities (nearby)Paying
Catering
  • BreakfastPaying
  • 6 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Rixos Premium Dubai JBR

The Walk Jbr
Jumeirah Beach Residence
Al Mamsha Street
643660 dubai
united arab emirates

Tel: +9710097145200000

Fax: (+971)0097145200001

Check-in from 15h00

Check out up to 12h00

  • YES :  MONORAIL JBR STATION 1

  • By plane

    DUBAI INTERNATIONAL At 30km / 18.64 miles

  • By train

    JBR TRAM STATION At 1km / 0.62 miles

GPS :25.0804, 55.136

Our accommodation(s)

Deluxe King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: Ocean/Sea view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Ocean/Sea view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Premium King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Views: City View, Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Premium Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 48 / 517 sq ft
  • Views: Ocean/Sea view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

Godiva Cafe

Type of cuisine: Cafe

Godiva Café is the world's famous Belgium chocolate maker, featuring delicious and distinctive new chocolate creations.

Turquoise Restaurant

Type of cuisine: International

Our all-day dining restaurant, Turquoise offers authentic Turkish and International cuisine with a buffet concept in a comfortable intimate setting perfect for families, couples and friends alike.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Luigia Ristorante

Type of cuisine: Italian

Set out in a friendly and stylish atmosphere, Luigia prides itself in serving 'The Best Pizza in Town'. The award-winning restaurant emphasizes simplicity and quality.

STK Restaurant

Type of cuisine: Barbecue

A modern American steakhouse, featuring a chic vibe, upmarket interiors and a trendy New York edge, STK is a high-energy dining and drinks venue and the ultimate blend of food-meets party.

Ammos Greek Restaurant

Type of cuisine: Mediterranean

Ammos, meaning "sand" in Greek, brings all the charm of Greek cuisine to Dubai, where a meal is an unforgettable experience that encompasses genuine hospitality and the bliss of Mediterranean island life.

Black Tap Craft Burgers & Shakes

Type of cuisine: Gourmet

American craft burgers and shakes. Creatively-crafted, Black Tap's flavours are simple, pure and uncomplicated, with each burger made from scratch, using only the freshest ingredients and cooked to perfection.

LOCK, STOCK & BARREL

Non contractual photo

Lock Stock & Barrel has taken JBR'S nightlife scene by storm. The trendy, casual, industrial-style venue is a buzzing, award-winning party bar that focuses on live music and sports, a daily happy hour and scrumptious international food.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,005

  • Maximum capacity: 820 people

  • Maximum banquet capacity: 620 people

Find out more

Our guest reviews for
Rixos Premium Dubai JBR

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,667 reviews

tripadvisor

TripAdvisor Rating 5.0/5

3,745 reviews

Best locations for Walk and beaches

Customer review rating 4.5/5

Minh Families - 11/05/2021 Confirmed reviews ALL

Rixos customer service was very good, the location was perfect, the JBR is one of the best city area. Also I like the beach. I like that it situate very near the beach (water). Some others hotel also in frontline , but you have to pass long way to get to water. It not so cool. I have seen reviews about waiting in line for breakfast, dinner. But there were not lines. Also the lift waiting time were almost none. It was a bit challenge to have a free sun bed to find at beach, I hope management can do it better, but we always find the sun bed. Maybe not the best. Sometime were no umbrellas. But it’s ok. The food were perfect, I meant the chefs are big profesional, but really lack of diversities. In 7 days it were same. Maybe 2 new meal were present each day. But 99% were same.

Dear Cong Minh L., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Well located

Customer review rating 4.5/5

Anonymous Couples - 09/05/2021 Confirmed reviews ALL

Very good

Dear Ranan S., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Great location, wonderful restaurants, very dedicated staff

Customer review rating 4.5/5

Elida N. Couples - 09/05/2021 Confirmed reviews ALL

Very enjoyable one-week leisure stay

Dear Elida N., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

It was very good stay

Customer review rating 5.0/5

Sarit A. Friends - 09/05/2021 Confirmed reviews ALL

wonderful thankes to goodin and the maniger

Dear Sarit a., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Extraordinary experience

Customer review rating 5.0/5

Gabriela Couples - 02/05/2021 Confirmed reviews ALL

The hotel, and especially the staff and all the facilities has just stolen our hearts - when we are again in Dubai we deffinitely want to stay with Rixos JBR

Dear Gabriela H., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

great experience

Customer review rating 4.5/5

Ishaia Couples - 30/04/2021 Confirmed reviews ALL

great service, especially by Monir the VIP manager who helped us a lot and to Parakish from house keeping who made our honey moon room perfect every day.

Dear Ishai A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Great hotel well located

Customer review rating 5.0/5

Ophir Business - 23/04/2021 Confirmed reviews ALL

Very good hotel, great service , very clean and organized and the team makes you feel welcome .

Dear Ophir B., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Good stay

Customer review rating 5.0/5

Anonymous Couples - 23/04/2021 Confirmed reviews ALL

Was perfect clean and nice hotel in the nice location

Dear Viktorija C., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Very good stay

Customer review rating 5.0/5

Claudio Couples - 20/04/2021 Confirmed reviews ALL

Very good Hotel, with a lot of facilities. The beach is very close and with a lot of swimming pools too. Over 5 Restaurants and a club. Fantastic!

Dear Gianclaudio Aldo Celeste Carlo M., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Good stay

Customer review rating 4.0/5

Anonymous Couples - 20/04/2021 Confirmed reviews ALL

The only problem we have had is lack of lounger with umbrellas on the beach.

Dear Andrei S., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

A memorable stay

TripAdvisor rating 5.0/5

Darwizay Family - 05/01/2021 TripAdvisor review

We stayed at Rixos Premium JBR for the second time with my family. We had a superb time out there, thanks to a great team. A very special thanks to the best concierge worldwide, Sufyan. He assisted us when planning to come till booking our room. He arranged our car transfers, ask me before arrival were should we book a table for lunch or dinner, always suggesting the best place to be in Dubai. Thanks to that, we were able to have a table everywhere we wished to go. He truly always did his very best in any thing he assisted us for. Thanks to his high sens of service and his undeniable professionalism, we were beyond happy as he really made our holidays perfect !! We will sure come again !

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

One of the Best Hotels in Dubai

TripAdvisor rating 5.0/5

Thomas M 02/12/2020 TripAdvisor review

The facilities are very good - lots of restaurants, shopping, fitness, relaxation and entertainment options. Staff were very accommodating. The room was nice - clean and large with good views. The water pressure in the room however was too weak. Despite this, I will certainly be back.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Excellent hotel but some small issues

TripAdvisor rating 4.0/5

natalie077982 12/11/2020 TripAdvisor review

Pros: *fantastic location *beautiful spa with great massages, especially Analy *great service in the hotel, especially Sandy *very good breakfast with lots of choice *received upgrade to premium room as a platinum member. Room had an amazing view. Rooms are large. *concierge booked us an excellent restaurant *had a complimentary late checkout *had a very clean room thanks to Hanikandan Cons: *we wanted a pickup at the airport. This did not happen. It was such a disappointment when we arrived in the middle of the night. No compensation was offered *no available chairs by the pool. People put towels early in the morning. This is not ok for a 5 star hotel *given a twin room as a single guest. I would have preferred a king bed. If the hotel works on these small issues, it could be an amazing hotel and go from a 4 rating to a 5

Dear Guest, Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Best Regards, Guest Relations Manager

Very dissapointing

TripAdvisor rating 1.0/5

Simelalaralu 10/08/2020 TripAdvisor review

Rooms were excellent; but that was the only good thing during our stay: - no social distancing rules, Pool is overly crowded. -people drink and smoke shisha while they are inside the pool. This is unacceptable if you position yourself as a family friendly hotel. Kids cannot be in the same pool with these people. -random people calling randomly in the middle of the night - 1,3,5 am. Probably they want to party. We have 2.5 year old kids and they kept waking up. - we order watermelon and they said it is finished. After 10 minutes we saw plates of watermelon passing by. When we asked, the waiter said he just joined today. -service was too slow -we ordered meatballs with pasta from kids menu. Meatballs were burnt. - cheese and olives were very bad quality. We won’t stay there again unfortunately.

Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Rixos Premium Dubai will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Guest Relations Manager

Bad Service, too crowded

TripAdvisor rating 2.0/5

aw5585 17/02/2020 TripAdvisor review

service is bad for both breakfast and pool area. rooms smelling like a box of cigarettes (we booked non smoking) lock stock is nice though allover definately not a 5 star hotel and no comparison to mandarin, al qasr or similar. compared to sofitel its worse but even higher priced.

Dear aw5585, Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best Wishes, Guest Relations Team.

Best Vacation Ever

TripAdvisor rating 5.0/5

vhkwi19 30/01/2020 TripAdvisor review

We were luck to stay in such a good, modern hotel. The beach, pool, gym are very cleaned. the variety of food in the breakfast, lunch, dinner will satisfy every one. restaurants, bars, club are amazing.

Dear vhkwi19, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Wishes, Rixos Team

A great hotel in a perfect location!

TripAdvisor rating 5.0/5

alexandraserbane2020 Couples - 16/01/2020 TripAdvisor review

Everything was great, from the facilities, public areas, staff and product. Great room views, excellent breakfast and very helpful staff. The hotel is perfectly positioned allowing you to reach quite fast all Dubai hot spots.

Dear alexandraserbane2020, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read that you found our réception team to be knowledgeable, helpful and genuinely friendly at all times We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Wishes, Rixos Team

Absolutely Amazing

TripAdvisor rating 5.0/5

Yusufismail Family - 28/12/2019 TripAdvisor review

Im not one to usually do reviews but This Hotel deserves all the recognition it can get. Every aspect of this hotel is on point but what makes your stay even more pleasurable is the excellent service in every respect. And that is only due to the incredible staff working at this hotel. From the moment u arrive and up until u leave u feel as if u never left home. Being an Accor Platimum member, i can comfortably say this is one of if not their best property. We enjoyed it so much that we extended a 7 night stay to a 19 night stay. A Very Very Special mention and Thanks to Mr Muhammed Hamdy, who was the main reason for us wanting to extend and went above and beyond his duty to make our stay wonderful.Also the many other great staff who made this stay so pleasurable such as Ms. Aiganym and Viktoria from the front desk, the ever so helpful and friendly Mr kalibek , steven mustapha and many others from concierge, Mr Syed Alli from housekeeping on the 5th floor up until Mr Bhidur who maintains the lifts in the lobby were all excellent. A special mention also to Barinder from the restaurant and Vaka from the azure club who were part of making us feel so at home....Having stayed at most of the best hotels in dubai , i have not enjoyed any like i enjoy this one!

Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Good for young families - if you dont mind the noise

TripAdvisor rating 5.0/5

Adventure50531653014 Family - 10/12/2019 TripAdvisor review

Everything was pretty much great, the staff, food, location, service. We are young couple who really likes to party so we did enjoy the music going on etc. But even myself, being a true party person, I sometimes lacked some quiet time during our stay. But I knew is at the time we booked so I can not write a bad review. Just maybe some people might be surprised. We had my mum with us to look after our baby and she had to use earplugs :/ The money we paid - quite expensive if you consider what you get for the money you paid but ok. The areas for children are just amazing, pool bar, various spaces to lay down, you choose if you like to be by the pool or on the beach or separate outside “living rooms” The beach - didnt like at all nor the see.

Dear julieungrman, We greatly appreciate the time you spent to review your recent experience in our hotel at Rixos Premium we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Wishes, Rixos Team

Happy vibes

TripAdvisor rating 5.0/5

rajisaone Couples - 02/01/2019 TripAdvisor review

Great place with awesome vibe if you like a little music. Breakfast was lots of choice would of liked a la carte menu rather than buffet style in the evening for dinner as spend more time getting up and down from the table rather than being with my girlfriend. Just my opinion but food was good. We stayed in a premium room with sea view room was bigger than I thought and was lovely and spacious.Private beach was good and managed to get a sun bed on the beach. As for around the pool area more difficult and the only negative thing was that beds were reserved near the front of the pool which I think should not be allowed, hotel guests should be able to find a bed or place to relax. Overall I would stay again as staff very friendly, Gym was good with sauna and steam room no extra charge

Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane

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