Rixos Premium Dubai JBR Hotel 5 stars

Customer review rating 4.6/5 4,586 reviews
Rixos Premium Dubai JBR
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+ 31 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Rich experience mixing business and leisure activities, including a business center, a conference center and water sports.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bicycles rental (Nearby)
  • Ski hire facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Rixos Premium Dubai JBR

The Walk Jbr
Jumeirah Beach Residence
Al Mamsha Street
643660
dubai
united arab emirates

Tel: +9710097145200000

Fax: (+971)0097145200001

Contact email

Check-in from 15h00

Check out up to 12h00

  • YES :   MONORAIL JBR STATION 1

  • By plane

    DUBAI INTERNATIONAL At 30km / 18.64 miles

  • By train

    JBR TRAM STATION At 1km / 0.62 miles

GPS :25.0804, 55.136

Our accommodations

Accessible room

Deluxe King Room

  • Max. number of persons: 3
  • Area: From 37
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Deluxe Twin Room

  • Max. number of persons: 3
  • Area: From 32
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Premium King Room

  • Max. number of persons: 3
  • Area: From 48
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Premium Twin Room

  • Max. number of persons: 3
  • Area: From 48
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Deluxe Family Suite

  • Max. number of persons: 4
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Deluxe One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 94
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Premium One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 94
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Premium Two Bedroom Suite

  • Max. number of persons: 6
  • Area: From 150
  • Views: Ocean/Sea view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar
Accessible room

Crystal Two Bedroom Suite

  • Max. number of persons: 6
  • Area: From 150
  • Views: Ocean/Sea view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

TURQUOISE

Type of cuisine: International

Our all-day dining restaurant, Turquoise offers authentic Turkish and International cuisine with a buffet concept in a comfortable intimate setting perfect for families, couples and friends alike.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRYSTAL LOUNGE

Photo non contractuelle / Strictly non binding

Whether for a quick rendezvous with a client over coffee or an evening catching up on trending gossip with the girls, Crystal offers the perfect setting with a selection of minibites, hot and cold beverages, or the occasional sip of a tropical drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,005

  • Maximum capacity: 820 people

  • Maximum banquet capacity: 620 people

Find out more

Our guest reviews for
Rixos Premium Dubai JBR

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,586 reviews

tripadvisor

TripAdvisor Rating 5.0/5

2,929 reviews

excellent hotel

Customer review rating 4.6/5

Baw -. C. U. Families - 20/02/2020 Confirmed reviews ALL

A fantastic stay, staff at all levels were brilliant, very friendly and very helpful.

Dear Andrew W., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations Team

beautiful amazing great location

Customer review rating 4.6/5

Mohammed M. Couples - 19/02/2020 Confirmed reviews ALL

The staff so helpful polite so respectful they treated me and my wife amazing I’m defo coming back I extended my hotel and flight for extra night BIPIN ABRAHAM lovely manager gave me good price convinced me RIXOS PREMIUM JBR best hotel in Dubai for ME

Dear Mohammed m., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Well located

Customer review rating 4.6/5

Aurelia L. Couples - 18/02/2020 Confirmed reviews ALL

The hotel is well located and the staff very polite, but the food is the worst we had during our stay, and very expensive for what you provide (and we have tried: 24h room service food, Greek restaurant food, pool food and the breakfast).

Dear Aurelia L., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Simply Magical

Customer review rating 4.6/5

Gary B. Couples - 17/02/2020 Confirmed reviews ALL

From arrival to departure we had the most perfect stay. The hotel and staff were beyond expectation. Our room was more like a suite. Pure luxury. Dining was a dream. Fantastic variety and excellent quality. Outdoor area and pool were so relaxing. LOVED it.

Dear Alvina B., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Service is outstanding!

Customer review rating 4.6/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Hotel is beautiful and pretty well located. I was impressed with how good the service was. Everyone was so polite and helpful. Will definitely come back!

Dear Victor R., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Bad Service, too crowded

TripAdvisor rating 5.0/5

aw5585 17/02/2020 TripAdvisor review

service is bad for both breakfast and pool area. rooms smelling like a box of cigarettes (we booked non smoking) lock stock is nice though allover definately not a 5 star hotel and no comparison to mandarin, al qasr or similar. compared to sofitel its worse but even higher priced.

Dear aw5585, Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best Wishes, Guest Relations Team.

Amazing

Customer review rating 4.6/5

Roshni P. Couples - 16/02/2020 Confirmed reviews ALL

Weekday getaway to rixos everything was amazing from the moment we got there, I would recommend this hotel to everybody.

Dear Roshni P., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team
Customer review rating 4.6/5

Majed Families - 16/02/2020 Confirmed reviews ALL

Yes it was good trip

Dear Majed H., Thank you for taking the time to tell us about your experience at the Rixos Premium Dubai JBR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rixos Team

Amazing Experience

Customer review rating 4.6/5

Anuj C. Couples - 15/02/2020 Confirmed reviews ALL

Amazing hospitality, service, location, restaurants, beach, pool, drinks, room, housekeeping!! Extremely helpful staff. Bipin from reception was wonderful and extremely attentive and hospitable. Made our stay memorable. Mahipal from the housekeeping decorated our room for and was very good with the service.

Dear Anuj C., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Good location and facilities

Customer review rating 4.6/5

Anonymous Friends - 12/02/2020 Confirmed reviews ALL

in General a good experience but the wrong room allocation ruined the first night and then we had to wait until 4pm the next day to get moved - when we only had 3 days this was frustrating but will pick up with emirates. Rooms were good and spacious, food was always cold in the restaurant and not the best buffet - to many deserts and not enough evening meal choice. no wine menu available first night and were charged 500 for a bottle of Prossecco when it was 350 the next night - a little annoying to feel ripped off why is there no live cooking at the stations durinf the evening buffet ? overall good and a lovely pool area - too many people reserve beds though and dont turn up until later

Dear Debbie W., Thank you for taking the time to tell us about your experience at the Rixos Premium Dubai JBR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rixos Team

Great place. Amazing experience.

Customer review rating 4.6/5

Nagy Families - 12/02/2020 Confirmed reviews ALL

The overall experience was excellent despite a small hiccup when we arrived. The room I was given was not what I booked. I was offered a small room with double bed where the room I booked was bigger with with different furnishing all over as well as a king bed. I reported this immediately to the reception. This issue was resolved by 2 very helpful and amazing receptionists “Ahmed” and “Reda” whom I personally thank for fixing the issue immediately without any hesitation. Not only that, but as they knew it was my wife's birthday, they arranged to have the bed decorated with flowers. Thanks. All the staff that we met were very respectful and helpful. The pool and beach were amazing and we has no issues finding a sun-bed at either the pool or the beach. Overall, the experience was excellent from service, cleanliness, room, location. I would definitely be coming back.

Dear Nagy D., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

First trip Dubai

Customer review rating 4.6/5

David S. Couples - 12/02/2020 Confirmed reviews ALL

Enjoyed stay.

Dear David S., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Beautiful Vacation

Customer review rating 4.6/5

Manuela Couples - 12/02/2020 Confirmed reviews ALL

We were 7nights at the Rixos Premium Dubai. We totally recommend the Hotel! The location at the beach is perfect and in the evening one has a promenade. The staff is very accommodating and tries its best to make one happy. Only the electricity didn‘t work everywhere in the room. They repaired it very! quickly but it didn‘t last that long. I only don‘t recommend booking tours in the lobby of the hotel! The organised tours weren’t with a tour guide as we wanted, asked for and paid and further we didn’t see the sunset as we paid for.

Dear Manuela F., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team
Customer review rating 4.6/5

Khaled A. Friends - 10/02/2020 Confirmed reviews ALL

Mostafa and the reception was really helpful and good

Dear Khaled A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Perfect location and great service.

Customer review rating 4.6/5

Mans Families - 10/02/2020 Confirmed reviews ALL

Top JBR destination and excellent guest services. Thank you Mr. Sufi from concierge for the great cooperation.

Dear Mansour A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos team

Well located, excellent stay

Customer review rating 4.6/5

Anonymous Families - 10/02/2020 Confirmed reviews ALL

More than amazing Great location, amazing "high quality" of customer service, friendly and well oriented employees starting with the front door to the reception and swimming pool employees. Special thanks to Chef Sakib Ali who made delicious Bombay biryani for us.Excellent house keeping.Turquoise restaurants staff is so helpful and friendly.My children enjoyed so much .will definitely come back agin.Thank you Rixos for making our holiday memorable.

Dear Mubarakbhai P., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Excellent hotel in a great location

Customer review rating 4.6/5

Francesco G. Business - 09/02/2020 Confirmed reviews ALL

Had a business meeting there over two days and enjoyed the experience. Only reason why I didn’t score it higher than 8 is the relative inexperience of the front desk. I asked for a copy of the bill for my meeting room costs several times and in the end was told I would get it via email. I have not got it yet, two days later. The buffet breakfast and lunch was excellent, dinner at STK outstanding and brunch there of Friday evening great quality!!

Dear Francesco G., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Very relaxing

Customer review rating 4.6/5

G. B. Couples - 09/02/2020 Confirmed reviews ALL

Enjoyable stay. At tentative staff, good facilities

Dear Gavin B., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Excellent Stay

Customer review rating 4.6/5

Mohamed A. Couples - 08/02/2020 Confirmed reviews ALL

Well everything going smoother and the duty manager and all the staff friendly and the house keepers they are great and the room which nice

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team

Fantastic ambience, polite and professional staff

Customer review rating 4.6/5

Aisha E. Solo - 06/02/2020 Confirmed reviews ALL

I love the warmly enveloping entrance, luxurious and elegant decor, staff at the at the front desk are very responsive and efficient. The view is breathtaking! The housekeeping guys clean thoroughly. The movie Seanima nights, the Spa, all amazing!

Dear Aisha E., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Team
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