Rixos Premium Dubai JBR 5 stars

Customer review rating (ALL Rating) 4.8/5 3,570 reviews

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Description

Our accommodation(s)

Hotel location

Rixos Premium Dubai JBR

The Walk Jbr, Jumeirah Beach Residence, Al Mamsha Street
643660 DUBAI
United Arab Emirates

GPS:25.0804, 55.136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,570 reviews

Customer review rating 1.0/5

Islam E. Families - Confirmed reviews ALL

Initially booked for 2 nights and after encountering such bad experience i decided only for 1 night. There was no accor guest relation staff at any time during my stay , i was not addressed or noticed at any time for my diamond status, on the contrary even during check in i was not offered any room upgrade , only after i reminded them about my status previlage they gave me one room category higher. I was really surprised about this specially these days the hotel was very reduced guest numbers owing to the current situation in the middle east so instead of showing at least some appreciation that i am supporting the hotel revenue in such period instead i was ignored at all even to notice to provide my status previlage. Even the welcome amenity that i should get it in my room was not given. The roomi checked in had an area of wet carpet. Additionally i have added in my booking 2 dinner in Turquoise restaurant while on arrival i was also disappointed to be informed that turqoise restaurant is not openned for dinner anymore. Also the breakfast buffet was so limited as compared to regular buffet which i already tried before during previous stays. All this made me decided to comtinue my second night and it was enough to me to stay one night.

Customer review rating 4.5/5

Ajay M. Couples - Confirmed reviews ALL

Awesome stay great food although breakfast the main attraction was limited and we couldn’t get what we expected.

Customer review rating 5.0/5

Allan R. Couples - Confirmed reviews ALL

Amazing stay at Rixos JBR. The service was excellent, staff were friendly, and the facilities were well maintained. Delicious food made it truly enjoyable. Overall, a relaxing and enjoyable experience—would definitely recommend.

Dear Valued Guests Warm Greetings from Rixos Premium Dubai JBR Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Guest Relations Team

Customer review rating 2.0/5

Alexey G. Families - Confirmed reviews ALL

Not professional staff, level of service not even close to Marriott or Hilton JBR and Palm hotels, not talking about premium ones. Front desk not welcoming at all. Half board is based on the room service menu which is not even printed. Hey, guys, you are not a 3-star hotel.

Customer review rating 5.0/5

Zahid J. S. Solo - Confirmed reviews ALL

100% positive

Dear Mr Zahid Warm Greetings from Rixos Premium Dubai JBR First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Reagards Guest Relations Team

Other web-users rate our hotel

  • 1,273 reviews 9.4/10 Location
  • 1,734 reviews 8.9/10 Room
  • 3,172 reviews 9.1/10 Service
  • 15 reviews 6.2/10 WiFi
  • 989 reviews 8.9/10 Food
  • 919 reviews 9.3/10 Cleanliness
  • 726 reviews 8.9/10 Breakfast
  • 581 reviews 7.7/10 Pool

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