Novotel Tours Centre Gare 4 stars

Customer review rating (ALL Rating) 4.3/5 1,053 reviews

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Description

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • 2 minutes' walk from Vinci Congress Centre

  • Paid private parking, no prior reservations, subject to availability

  • 2,690 sq.ft. (250 m²) of meeting space

Our accommodation(s)

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.388738, 0.69574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA LOCO

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,053 reviews

Customer review rating 5.0/5

Paul S. Solo - Confirmed reviews ALL

Great stay

Dear Madam, Sir, Thank you very much for your wonderful feedback following your stay at Novotel Tours Centre Gare. We are delighted to read that you had a great stay and that you appreciated both our location and the care provided by our team throughout your visit. Your kind words mean a lot to us, especially regarding the welcome, the comfort of your room, the cleanliness and the quality of service delivered by our staff. It was a real pleasure to welcome you, and we truly hope to have the opportunity to see you again very soon in Tours. Kind regards, Corentin MORIN General Manager Novotel Tours Centre Gare

Customer review rating 4.5/5

Sebastien B. Solo - Confirmed reviews ALL

Je reviendrai !!!!!!!

Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié votre séjour et nos services. Au plaisir de vous accueillir à nouveau très bientôt. Cordialement, Novotel Tours Centre Gare

Customer review rating 4.5/5

Wyn J. Couples - Confirmed reviews ALL

Efficient check in and we were pleased with the premium room we’d booked-plenty of space, minibar, safe, kettle and bathrobes. Bathroom small but functional. Good value for money.

Dear Guest, Thank you very much for sharing your feedback. We’re delighted to hear that your check-in experience was efficient and that you enjoyed the comfort and amenities of your premium room. It’s great to know the space, minibar, safe, kettle, and bathrobes added to your stay. While we’re glad the bathroom was functional for your needs, we appreciate your note regarding its size and will keep this in mind for future improvements. Thank you again for choosing to stay with us. We’re pleased you found the stay to offer good value, and we hope to welcome you back on your next visit. Sincerely, Office Manager, Novotel Tours Centre

Customer review rating 2.5/5

Thomas V. H. Business - Confirmed reviews ALL

Staff was pleasant, but the room was in poor condition. Stains on the floor, insects around refirgerator area and bathroom. Noise from street made it difficult to sleep.

Dear Guest, Thank you for your feedback. We're glad to hear that our staff was pleasant, but we sincerely apologize for the issues you encountered in your room. We take cleanliness and comfort very seriously, and your experience does not meet our usual standards. We will immediately address the concerns regarding the stains, insects, and noise to ensure these issues are resolved. We hope you will consider giving us another chance in the future, as we strive to provide a more comfortable and enjoyable stay. Sincerely, Hotel Office Manager, Novotel Tours Centre

Customer review rating 5.0/5

Olivier P. Business - Confirmed reviews ALL

Excellent

Bonjour Monsieur P., Merci beaucoup pour votre retour positif. Nous vous souhaitons une excellente journée et espérons vous revoir très bientôt. Cordialement, La Direction du Novotel Tours Centre Gare

Other web-users rate our hotel

  • 493 reviews 8.5/10 Location
  • 682 reviews 7.1/10 Room
  • 529 reviews 8.4/10 Service
  • 19 reviews 4/10 WiFi
  • 414 reviews 6.5/10 Comfort
  • 298 reviews 7.8/10 Breakfast
  • 223 reviews 7/10 Cleanliness
  • 100 reviews 4/10 Amenities

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