Novotel Tours Centre Gare Hotel 4 stars

Customer review rating 4.4/5 1,263 reviews

ALLSAFE approved hotel

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Novotel Tours Centre Gare
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+ 17 Services

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • A 2-minute walk from the International Congress Center

  • Advantage 3

  • 2368 sq. ft. (220 m²) of meeting spaces

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 tours
france

Tel: +33247311212

Fax: (+33)2/47385335

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT PARIS ORLY At 232km / 144.16 miles

  • By plane

    TOURS VAL DE LOIRE At 7.8km / 4.85 miles

  • By train

    GARE DE TOURS At 0.05km / 0.03 miles

  • By train

    GARE DE TOURS At 0.05km / 0.03 miles

GPS :47.388738, 0.69574

Our accommodation(s)

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.

Our restaurants and bars

RESTAURANT

Type of cuisine: French

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

BAR

Discover our cocktail menu and sample a Picas Picas plate in a musical atmosphere.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 250

  • Maximum capacity: 135 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel Tours Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,263 reviews

TripAdvisor Rating 3.5/5

196 reviews

Nice hotel - recommendation

Customer review rating 5.0/5

Regina E. Business - 23/09/2021 Confirmed reviews ALL

Stay was fine. I can recommend.

good location, nice rooms,

Customer review rating 3.5/5

Math Families - 17/08/2021 Confirmed reviews ALL

excellent stay in Tours, close to the railways station, good parking, great breakfast. Just one of the 2 rooms (number 701) had some issues: - A/C was not functioning - some noise from the roof (again cooling system maybe?) The other room was OK.

Dear Mister F., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. We are very glad to read that you have enjoyed your stay with us. I can assure you that a technician will go in the room to fix any problem. We are also glad that our staff was able to provide you the best information to make your trip in Tours as good as it can be. Best regards, General Manager

Great hotel

TripAdvisor rating 5.0/5

Mr C 12/08/2021 TripAdvisor review

Really nice hotel, close to the city centre. Room was of a good size, and en-suite was modern and spotlessly clean. Bed was large and really comfortable, and the room was really quiet. Staff were attentive and helpful. Convenient parking on site

Good location, comfortable hotel

Customer review rating 5.0/5

Ac Couples - 10/08/2021 Confirmed reviews ALL

Great staff, very helpful. Room was a good size, very clean and nice en-suite. Location near centre of city and old town with restaurants etc. Would recommend.

Nice hotel in Tours

TripAdvisor rating 4.0/5

Travel_Man_59 30/07/2021 TripAdvisor review

Stayed at the Novotel for 2 nights recently. The hotel is well managed and staff responded quickly to my messages concerning arrival. The hotel is next to the station and has a direct link to the main TGV station. Historic town centre is a 10 minute walk. Spacious well appointed rooms.

Large clean rooms, safe parking garage

Customer review rating 4.0/5

Mx010 Couples - 21/07/2021 Confirmed reviews ALL

Relatively large room, clean. Good airco, good beds, good breakfast.. easy, safe, affordable parking garage underground. It was annoying that the daily room cleaning service forgot something 4 out of 5 days: towels, tea,soap etc....,there was always something missing, so we had to walk up to the reception desk 3 out of 5 nights to get it ourselves. For the rest: very friendly and helpful reception and breakfast staff .

Good stay and well located

Customer review rating 5.0/5

Gretta C. F. Families - 27/04/2021 Confirmed reviews ALL

Beautiful place with warm and great staff take care for all details and very helpful special thanks to manager

Dear Marie D., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It has been a real pleasure to welcome you and to have you in our hotel during your stay. Your comments will, of course, be shared with the entire team of the Novotel. We hope that we will be able to welcome you again the next time you come in France. Best regards, General Manager

well located but expensive

Customer review rating 2.0/5

Adeline H. Couples - 08/01/2021 Confirmed reviews ALL

we have been relocated from the Mercure to the Novotel. The new localisation was less conveniente for us. Still, the room is good, confortable. the bathroom is okay but we expected better... the bathtub was broken and a bit dirty.

Dear Adeline H., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent stay; great location; excellent service.

Customer review rating 4.5/5

Anonymous Families - 31/12/2020 Confirmed reviews ALL

Excellent stay, especially given the current restrictions due to COVID-19.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again in our hotel. Best regards, General Manager

Disappointing

Customer review rating 2.0/5

James Couples - 08/12/2020 Confirmed reviews ALL

While the room was good, the breakfast arrangements and the breakfast itself were very poor. if we had been made aware, in advance, of how breakfast would be managed, we would not have purchased it. We were obliged to collect our breakfast on a tray and carry it to our room. The croissants and other pastries were old, reheated and burnt. They were inedible. We noted on trays left outside another room that other guests found the same problem. The hotel was understaffed with the receptionist/ manager leaving the reception unattended at times. This is a security risk fore guests. The know the Mercure in the same block well and noticed that the Mercure garage is more secure!! Both garages have passcodes outside and into the indoor garage space but for the Novotel garage you just need to press a button to get in and out, but at the Mercure you need another pass code! Making it more secure.

An excellent central hotel, do not let the outside appearance put you off

TripAdvisor rating 4.0/5

Richard B Couples - 03/10/2019 TripAdvisor review

Very good hotel once you get in through the door, newly decorated, modern, well equipped rooms with comfortable beds. Helpful and friendly receptionist, gave us good advice on local restaurants, Good choice buffet breakfast in a very clean and bright restaurant where you can see the trains arriving and departing. Restaurant not open on the weekend but plenty of choice within a ten minute walk. Private parking is limited, try to get the access code if you are traveling by car. The hotel is 100 metres from the main station so good for rail users. The main shopping areas, old town and cathedral are all within ten minutes walking distance and the hotel is in a good central location.

Dear Madam, Sir, Thank you so much for this lovely comment ! Hope to see you while your next time in Tours , Best Regards

Pleasantly Surprised

TripAdvisor rating 4.0/5

Karen M Family - 27/08/2019 TripAdvisor review

We chose the hotel as it was close to the station - and it really is - it's a few minutes walk away. Finding the hotel entrance was confusing and the lobby/reception area wasn't that appealing and there was an odd smell. However the room itself was spacious and clean. I was a little disappointed that they were using disposable cups for the tea and coffee as this creates more waste than re-useable ones but on the whole it was a pleasant experience.

Dear Karen, Thank you very much for your comment ! Best Regards.

Business audit

TripAdvisor rating 3.0/5

Wander59007777413 Business - 20/05/2019 TripAdvisor review

The room was good in terms of location and space: one can walk easily and arrange his stuff. However, it was not sufficiently sound isolated !. Trains noise can be heared somewhat easily though the window was closed. The breakfast, is too expensive with respect to its contents and quality!. It could be better...

Hello, Thank you for your recent comment about our Hotel. Please accept my apologies for falling short of your expectations. Your comments will be passed to the appropriate department. Best Regards.

Close to everything

TripAdvisor rating 4.0/5

woody666 Couples - 24/10/2018 TripAdvisor review

Great hotel, very close to the train station, staff very friendly & spoke good English. We will be back another day. Easy parking. No customers in Restaurant at 2100, when i was looking for a drink, the bar staff where floating around as no guests in the bar

Dear Woody666, Thank you for your nice comment. Hope to see you the next time in Tours ! Best Regards.

Worst ever stay at any hotel anywhere

TripAdvisor rating 1.0/5

schwaerter Couples - 25/07/2018 TripAdvisor review

No aircondition in the rooms at 30+ degrees temperature, restaurant not open, bar not open for amenity drink, no fitness center. Staff didn't ask about stay, presumably knowing that the hotel is miserable

Airconditioning on the 7th floor very bad! Makes you sweat!

TripAdvisor rating 3.0/5

michaelnQ7894CL Couples - 13/07/2018 TripAdvisor review

After the check in, we mentioned that the aircondition was off. I turned it on. After 1 hour no tempreture change. I talked to the female receptionist about the aircon. problem. She informed me that the mechanic/technition is already home and the hotel is fully booked, no other room avaliable. I checked the accor website and booking.com. There were still rooms to book. During our 24h stay nothing hss changed concerning the temperature in the room. The cooling system is to old for the 7thfloor. We slept wirh open windows and very noisy street!!! Though we were totally exhaused for our travel to Larochelle. No good experience with Novotel Tours!!

All staff are lovely

TripAdvisor rating 5.0/5

EnglishinFrejus Couples - 12/06/2018 TripAdvisor review

We stayed here on a short 4 night break. The hotel is well situated for the centre of town. As ever, rooms are clean and comfortable. Restaurant is good and there are also plenty of restaurants close by if you fancy a change. What really stand stands out though are the staff; reception, restaurant and cleaning are all really friendly and helpful. It makes the stay so much nicer so big thanks to all of them.

Dear EnglishinFrejus, Thank you so much for this lovely comment ! Hope to see you while your next time in Tours , Best Regards.

My Road Trip in Normandy

TripAdvisor rating 3.0/5

Siripong S Family - 16/04/2018 TripAdvisor review

The hotel is right in front of the train station with some free parking areas. The room is cleaned and comfortable to sleep. However, quality of breakfast is quite low. It is much below our expectation. I would not recommend others to stay here. It is not valued for money.

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