Novotel Tours Centre Gare 4 stars

Customer review rating (ALL Rating) 4.4/5 1,212 reviews

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Description

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • A 2-minute walk from the International Congress Center

  • Fully renovated

  • 2368 sq. ft. (220 m²) of meeting spaces

Our accommodation(s)

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.388738, 0.69574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,212 reviews

TripAdvisor Rating  3.5/5  261 reviews

Extremely poor and unhygienic

Customer review rating 0.5/5

Daniel I. Friends - Confirmed reviews ALL

The whole process was exceptionally poor. Unorganised, and unkept. Unclean. Hotel staff seemed unresponsive and not able to bridge the gap.

Good location, great room

Customer review rating 4.5/5

Réal F. Couples - Confirmed reviews ALL

Upgrade to top floor suite w/balcony much appreciated. Unfortunately, only 1 elevator was in operation which created long delays one morning while hotel was full

Customer review rating 5.0/5

John L. Couples - Confirmed reviews ALL

Great room in a well-appointed and smart hotel. We also enjoyed an excellent meal in the restaurant and particularly appreciated the original and imaginative vegetarian meals. The waiters were very attentive with a good rapport with us!

Good location

Customer review rating 3.0/5

Don L. Couples - Confirmed reviews ALL

One of the two lifts did not work in what looked like a new hotel, result was long waits for the lift the hotel was very full and demand was great. The air conditioning was not working the front desk said it was now winter in France this was late September and the temperate out side by late afternoon was 24 Deg C. The bar and dinning facility was closed over the week end, this is not a B&B hotel, if so say so and people can go to a different hotel.

Weekends in Tours

TripAdvisor rating 4.0/5

Stephen W Couples - TripAdvisor review

The Novotel at the central station is well located for walking around the town. The hotel itself was nice enough and the staff were pleasant and helpful. However, it seemed very strange that on both visits to the hotel I was given a voucher for a free drink in the hotel bar (perhaps because I'm enrolled in the Accor loyalty scheme) - but the bar is always shut at the weekend - so I could never use them. Also, 1 of the 2 hotel lifts was out of order - and it seems that it has been out of order for some time. This makes using the lift at busy times (i.e. breakfast) difficult. Finally - my double room was missing the 2nd set of bathrobe, slippers and towel - and the complimentary coffee pods hadn't been replaced after the previous guests - but the hotel was very busy and the hotel did look a bit understaffed. However - depending on the deal I could get - I would stay again.

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Other web-users rate our hotel

  • 442 reviews 8/10 Location
  • 683 reviews 7.2/10 Room
  • 531 reviews 8.4/10 Service
  • 24 reviews 3/10 WiFi
  • 403 reviews 6.8/10 Comfort
  • 297 reviews 7.7/10 Breakfast
  • 205 reviews 6.5/10 Cleanliness
  • 145 reviews 4.7/10 Food

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