Novotel Tours Centre Gare 4 stars

Customer review rating (ALL Rating) 4.2/5 1,082 reviews

Novotel Tours Centre Gare - Image 1
Novotel Tours Centre Gare - Image 2
Novotel Tours Centre Gare - Image 3
Novotel Tours Centre Gare - Image 4

Description

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • 2 minutes' walk from Vinci Congress Centre

  • Paid private parking, no prior reservations, subject to availability

  • 2,690 sq.ft. (250 m²) of meeting space

Our accommodation(s)

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.388738, 0.69574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Discover our cocktail menu and sample a Picas Picas plate in a musical atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,082 reviews

TripAdvisor Rating  3.5/5  281 reviews

Customer review rating 4.5/5

Wyn J. Couples - Confirmed reviews ALL

Efficient check in and we were pleased with the premium room we’d booked-plenty of space, minibar, safe, kettle and bathrobes. Bathroom small but functional. Good value for money.

Dear Guest, Thank you very much for sharing your feedback. We’re delighted to hear that your check-in experience was efficient and that you enjoyed the comfort and amenities of your premium room. It’s great to know the space, minibar, safe, kettle, and bathrobes added to your stay. While we’re glad the bathroom was functional for your needs, we appreciate your note regarding its size and will keep this in mind for future improvements. Thank you again for choosing to stay with us. We’re pleased you found the stay to offer good value, and we hope to welcome you back on your next visit. Sincerely, Office Manager, Novotel Tours Centre

Customer review rating 2.5/5

Thomas V. H. Business - Confirmed reviews ALL

Staff was pleasant, but the room was in poor condition. Stains on the floor, insects around refirgerator area and bathroom. Noise from street made it difficult to sleep.

Dear Guest, Thank you for your feedback. We're glad to hear that our staff was pleasant, but we sincerely apologize for the issues you encountered in your room. We take cleanliness and comfort very seriously, and your experience does not meet our usual standards. We will immediately address the concerns regarding the stains, insects, and noise to ensure these issues are resolved. We hope you will consider giving us another chance in the future, as we strive to provide a more comfortable and enjoyable stay. Sincerely, Hotel Office Manager, Novotel Tours Centre

Customer review rating 5.0/5

Olivier P. Business - Confirmed reviews ALL

Excellent

Bonjour Monsieur P., Merci beaucoup pour votre retour positif. Nous vous souhaitons une excellente journée et espérons vous revoir très bientôt. Cordialement, La Direction du Novotel Tours Centre Gare

Customer review rating 4.5/5

Vania D. C. O. Couples - Confirmed reviews ALL

Good located hotel with parking. The room had a good size and was comfortable. The staff were friendly. Good breakfast.

Dear Guest, We’re so glad you enjoyed our convenient location, spacious room, and friendly staff. It’s great to hear that you had a comfortable stay and liked the breakfast. We look forward to welcoming you back on your next visit. Sincerely, Hotel Office Manager, Novotel Tours Centre

Customer review rating 3.5/5

Jan L. Families - Confirmed reviews ALL

Good stay. Perfect and clean rooms. Good parking. Some points that could have your attention: Experienced Some troubles with the keycard to enter the room. Elevators were quite slow.

Dear Guest, Thank you for your feedback. We’re happy to hear you enjoyed our clean rooms and convenient parking. We apologize for the trouble with the keycard and the slow elevators. We’ll look into these issues to improve your experience next time. We hope to welcome you again soon. Sincerely, Hotel Office Manager, Novotel Tours Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 491 reviews 8.5/10 Location
  • 679 reviews 7.2/10 Room
  • 529 reviews 8.4/10 Service
  • 18 reviews 3.9/10 WiFi
  • 418 reviews 6.4/10 Comfort
  • 294 reviews 7.2/10 Breakfast
  • 231 reviews 6.8/10 Cleanliness
  • 139 reviews 4.5/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Tours