Novotel Tours Centre Gare 4 stars

Customer review rating (ALL Rating) 4.3/5 1,028 reviews

Novotel Tours Centre Gare - Image 1
Novotel Tours Centre Gare - Image 2
Novotel Tours Centre Gare - Image 3
Novotel Tours Centre Gare - Image 4

Description

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • 2 minutes' walk from Vinci Congress Centre

  • Paid private parking, no prior reservations, subject to availability

  • 2,690 sq.ft. (250 m²) of meeting space

Our accommodation(s)

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.388738, 0.69574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA LOCO

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,028 reviews

Customer review rating 4.5/5

Philip A. Couples - Confirmed reviews ALL

We stayed three nights with preference to be near tarin station-no issues

Dear sir, Thank you for sharing your experience following your stay at Novotel Tours Centre Gare. We are delighted that you enjoyed the comfort of your room, the quality of our breakfast and the helpfulness of our team. Our location, just a few steps from Tours train station, is indeed ideal for travellers wishing to explore the city with ease. We look forward to welcoming you again on your next visit to Tours. Kind regards, Luca Reception Novotel Tours Centre Gare

Customer review rating 5.0/5

Steve B. Couples - Confirmed reviews ALL

En route from Calais to Bordeaux this was the ideal stopping place. Unfortunately the restaurant was restricted to a private function, so we walked 100 mètres down the road to The Moon, a Thai restaurant which we would highly recommend. The car park codes need to be got from reception before access.

Bonjour Madame, Monsieur, Nous vous remercions pour votre excellent retour. Nous sommes ravis que notre établissement ait constitué une étape idéale lors de votre trajet et que vous ayez pleinement apprécié le confort de votre séjour, ainsi que la qualité de nos services. La disponibilité de notre équipe à la réception, ainsi que l’accompagnement pour l’accès au parking sécurisé, font en effet partie des attentions que nous mettons en place pour garantir une arrivée sereine. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain passage. La Réception Luca Novotel Tours Centre Gare

Customer review rating 4.5/5

Neil M. Couples - Confirmed reviews ALL

All as expected of a Novotel; only drawback was there were too few staff in the restaurant

Monsieur, Madame Merci d’avoir pris le temps de partager votre retour suite à votre séjour parmi nous. Nous sommes ravis que vous ayez apprécié le confort de la chambre ainsi que la disponibilité de notre équipe, tout en retrouvant les standards attendus. Nous regrettons toutefois l’attente rencontrée au restaurant ainsi que l’absence de boisson de bienvenue, et vous prions de nous en excuser. Vos remarques ont bien été prises en compte afin d’ajuster notre organisation et améliorer ce point. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour. Bien cordialement, Luca réception L’équipe du Novotel Tours Centre Gare

Customer review rating 3.5/5

Sor C. T. Friends - Confirmed reviews ALL

My friends and I (4 of us) booked two rooms. My first impression wasn’t too good as we were given a smaller room with queen sharing bed. (Our booking was a bigger room). After comparing my friends’ room, we requested for a change of room and was given a bigger room. This hotel is basically a no frills hotel, no refrigerator and no aircon. (Aircon only started in May). The room was quite stuffy. The corridor lights were motion sensor, so it was very dark unless someone passed by. I think the selling point for this hotel is good location. Is convenient to get around nearby towns/ cities as it is just next to train station.

Madame, Monsieur, Thank you for taking the time to share your detailed feedback following your stay. We are pleased that you appreciated our location, with the hotel being right next to the train station and allowing easy access to Tours city centre as well as nearby destinations. We sincerely apologize for the inconvenience experienced upon arrival regarding the room allocation. This is not the level of service we aim to provide, and your comment has been shared with our team to ensure better attention to room assignments. We are glad that our team was able to assist you and offer an alternative that better suited your expectations. Regarding your other remarks, please note that air conditioning is indeed seasonal and activated depending on outside temperatures. We also take note of your feedback about the corridor lighting and overall room equipment, which helps us identify areas for improvement. We hope to have the opportunity to welcome you again and provide a smoother experience. Luca Reception Novotel Tours Centre Gare

Customer review rating 4.5/5

Remi N. Business - Confirmed reviews ALL

Quiet place, close to the station. Room was quite big, bright and well equipped to be able to realize my professional meetings. Breakfast was good, in a spacious restaurant' room, with a good diversity of sweet, salty stuff, including fruits and veggies, eggs and bacon, pastries, French breads and croissants,... A little minus for the "fake" scrambled eggs, based on dry powder.

Monsieur , Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez pu tenir votre réunion dans nos espaces communs calmes, parfaitement adaptés aux séjours professionnels. Concernant le petit-déjeuner, nous faisons de notre mieux pour proposer chaque matin un large choix de produits de qualité. Nous sommes navrés pour les œufs brouillés, il s’agissait manifestement d’un raté ponctuel que nous allons corriger pour les prochains séjours. Enfin, notre proximité avec la gare reste un avantage appréciable pour nos clients, facilitant tous leurs déplacements à Tours. Au plaisir de vous accueillir de nouveau au Novotel Tours Centre Gare. Bien cordialement, Luca – Réceptionniste Novotel Tours Centre Gare

Other web-users rate our hotel

  • 490 reviews 8.5/10 Location
  • 674 reviews 7/10 Room
  • 535 reviews 8.4/10 Service
  • 24 reviews 2.6/10 WiFi
  • 406 reviews 6.5/10 Comfort
  • 299 reviews 8/10 Breakfast
  • 214 reviews 6.8/10 Cleanliness
  • 98 reviews 4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Tours