Novotel Tours Centre Gare 4 stars

Customer review rating (ALL Rating) 4.2/5 1,054 reviews

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15 Rue Edouard Vaillant, 37000 TOURS, France

Description

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • 2 minutes' walk from Vinci Congress Centre

  • Paid private parking, no prior reservations, subject to availability

  • 2,690 sq.ft. (250 m²) of meeting space

Our accommodation(s)

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.388738, 0.69574

Telephone
Fax +33 2 47 38 53 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Discover our cocktail menu and sample a Picas Picas plate in a musical atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,054 reviews

TripAdvisor Rating  3.5/5  282 reviews

Disappointing

TripAdvisor rating 2.0/5

WingWingOne TripAdvisor review

There are a lot of rooms, but only a small reception desk with one person available. There were 2 persons in front of me and it took 15 mins before I was checked in. The hotel clerk didn t explain anything. Rooms are big ,a bit worn out, and very noisy, all street and station noise comes in loud. Expect a wake up around 05:30. Big tv in room and wifi works well. Very basic breakfast, comparable with what you get at every Ibis… Instead of a Novotel, this indeed feels more like an Ibis with bigger rooms. I was not at all impressed and won’t visit this hotel again.

Customer review rating 4.5/5

Sebastien B. Solo - Confirmed reviews ALL

Je reviendrai !!!!!!!

Customer review rating 4.5/5

Wyn J. Couples - Confirmed reviews ALL

Efficient check in and we were pleased with the premium room we’d booked-plenty of space, minibar, safe, kettle and bathrobes. Bathroom small but functional. Good value for money.

Dear Guest, Thank you very much for sharing your feedback. We’re delighted to hear that your check-in experience was efficient and that you enjoyed the comfort and amenities of your premium room. It’s great to know the space, minibar, safe, kettle, and bathrobes added to your stay. While we’re glad the bathroom was functional for your needs, we appreciate your note regarding its size and will keep this in mind for future improvements. Thank you again for choosing to stay with us. We’re pleased you found the stay to offer good value, and we hope to welcome you back on your next visit. Sincerely, Office Manager, Novotel Tours Centre

Customer review rating 2.5/5

Thomas V. H. Business - Confirmed reviews ALL

Staff was pleasant, but the room was in poor condition. Stains on the floor, insects around refirgerator area and bathroom. Noise from street made it difficult to sleep.

Dear Guest, Thank you for your feedback. We're glad to hear that our staff was pleasant, but we sincerely apologize for the issues you encountered in your room. We take cleanliness and comfort very seriously, and your experience does not meet our usual standards. We will immediately address the concerns regarding the stains, insects, and noise to ensure these issues are resolved. We hope you will consider giving us another chance in the future, as we strive to provide a more comfortable and enjoyable stay. Sincerely, Hotel Office Manager, Novotel Tours Centre

Customer review rating 5.0/5

Olivier P. Business - Confirmed reviews ALL

Excellent

Bonjour Monsieur P., Merci beaucoup pour votre retour positif. Nous vous souhaitons une excellente journée et espérons vous revoir très bientôt. Cordialement, La Direction du Novotel Tours Centre Gare

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Other web-users rate our hotel

  • 495 reviews 8.3/10 Location
  • 684 reviews 7/10 Room
  • 524 reviews 8.3/10 Service
  • 19 reviews 3.8/10 WiFi
  • 422 reviews 6.2/10 Comfort
  • 295 reviews 7.5/10 Breakfast
  • 231 reviews 6.6/10 Cleanliness
  • 140 reviews 4.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.