ibis Tours Centre Gare Hotel 3 stars

le manager tres sympa ,adaptation et reaction positive bravo

Very comfortable for our one night stay, staff very friendly and accomodating. If back in area will stay again

Good breakfast, but extremely small rooms... even though the bedding is always excellent

A nice hotel with a pleasant style, and most importantly, very helpful and friendly staff. Well located for the centre of Tours. A pleasure to stay here. We were only there one night but should have stayed longer

For the time we stayed, we can provide good feedback about this Ibis hotel. There was an issue with the boiler room, so we had to evacuate our room and then we have been relocated in the Mercure Hotel just in across the street. All the changes were handled very professionally, so despite the troubles, we were still satisfy.

I stayed for 3 days, the staff was really nice, I m really disappointed with the room, I didn’t expect it to be that small that I couldn’t fit through the door with my luggage, or the bathroom as well. The staff didn’t tell me that I was paying for the parking, they just gave me the pass to get out every day and then a bill at the last day. I didn’t think that was honest.

We liked room and breakfast. Nevertheless the concept of not having reception with a classical reception desk is not convenient. People are getting lost.

The hotel was excellent as were all the staff. The room was clean and comfortable and the hotel is just a short walk from Tours Centre. We have stayed at the nearby Novotel in the past but this Ibis was as good (in some respects better). The only drawback was NOT the fault of the hotel: the underground parking available nearby had no lift but only stairs to exit - impossible for us as my husband is a wheelchair user. Hard to believe that they have no lift in this day and age!

Ibis Tours Centre is a great city centre hotel offering a comfortable room with a good bed and within walking distance of everything of interest in Tours. My only complaint is that the pillow was uncomfortable and felt like it was filled with air. I have not had this experience in an Ibis hotel before.

The hotel was comfortable although the bathroom was very small. Other than this the hotel was clean and the staff friendly and helpful. The location was well located and within walking distance of the town centre.

Hotel was in works. No mention on the website. No Breakfast Buffet. No Bar. No restaurant. Low pressure in the shower. No welcome drink despite my Silver Status. Just ridiculous. My worst ibis experience so far. Unfortunately just after another very average one. Maybe time for me to look for another loyalty program.

We have stayed here before and the area is quiet despite being close to the main railway station, the rooms are quiet but very small the toilet and shower was the smallest possible and only suitable for very thin people as there is no room to manouvreThe hotel restaurant was undergoing renovation as was the bar area so a bit restricted, but no price reduction, or addition loyaty points for the inconvenience as we had to go out for a meal, which in Tours is expensiveIt is a convenient stopping place en-route so we will probably us it again

A pleasant and convenient stay. The hotel is quite close to the station, and from the station runs the tramway which gives easy access to the centre of the town. It is not the fault of the tramway that it runs N - S while the interesting parts of the town run E - W.

When we booked the holiday using IBIS hotels, I deliberately booked them with parking and aircon in mind. The parking was no good as it was underground and too low, but nowhere was this mentioned n the website. The room was minute, we asked for twin rooms, which was questioned on check in, but still we had a double bed. The aircon was useless, but we couldn't open the window as you could see straight into other rooms and vice versa, also people sitting outside drinking were quite noisy until relatively late. On checkout we mentioned this, but the guy on reception was indifferent.

I have two artificial hips and I found the steps up and down from the shower too high. But the staff did change us into a disabled room which luckily was free. This was flat and suitable. Other hotels in your chain do not have quite such high steps.