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ibis Tours Centre Gare Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 3,347 reviews

ALLSAFE approved hotel

ibis Tours Centre Gare
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+ 17 Services

Hotel extras

  • Close to the train station and downtown area

  • Restaurant

  • Certified ALLSAFE by Bureau Veritas

  • Organization of festive events

  • Hotel renovated in 2019

Hotel location

ibis Tours Centre Gare

1 Rue Maurice Genest
37000 tours
france

Tel: +33247703535

Fax: (+33)2/47703510

Check-in from 12h00

Check out up to 12h00

  • CHAMP GIRAULT :  6 CHAMP GIRAULT

  • By plane

    PARIS ORLY At 220km / 136.71 miles

  • By car

    TOURS CENTRE At 1km / 0.63 miles

  • By train

    ST PIERRE DES CORPS At 5km / 3.13 miles

  • By train

    TOURS At 0.3km / 0.19 miles

GPS :47.387513, 0.69834

Hotel services

Bistro Régent Tours Centre

Sit in our relaxed restaurant, open 7 days a week for lunch and dinner. With a menu made from fresh produce, the Bistro Régent restaurant is ideal for a family lunch or a professional dinner.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 139 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 139 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
    • French
    • Spanish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • INDIGO CHAMP GIRAULT Additional charge
    • On site
    • 500 parking spaces
    • Public
    • Parking opened 24/7
  • Car park Additional charge
    • Near the property
Family
  • Services for children
    • Board games available

Our accommodation(s)

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Our guest reviews for
ibis Tours Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,347 reviews

TripAdvisor Rating 3.5/5

870 reviews

Perfect for a stopover

Customer review rating 4.5/5

Jax Families - 11/10/2021 Confirmed reviews ALL

We love this Ibis in Tours. Charming staff and having looked at a lot of restaurants around the square we decided to eat in the Ibis and it was really delicious and we wanted nearly everything on the menu. Always clean with white towels and sheets. Sadly ….no baths!…rooms small but perfectly formed! Just about to rebook.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Cool

Customer review rating 5.0/5

D. Couples - 27/08/2021 Confirmed reviews ALL

Satisfaction

Bonjour, Toute l'équipe se joint à moi pour vous remercier d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre hôtel ibis Tours Centre Gare. Nous sommes ravis de lire que tout se soit bien passé, sachant que notre priorité est la satisfaction de tous nos clients. Nous espérons vous revoir bientôt parmi nous. Bien cordialement, GELLE Coralie - Adjointe de Direction

Good location, small rooms

Customer review rating 3.5/5

Jan J. Couples - 10/08/2021 Confirmed reviews ALL

Our two-night stay allowed us to sample the lovely city of Tours. All the Covid protections were in place and staff were most helpful. However, the rooms are tiny and the bathroom especially is difficult to manoevre around, especially for older people (which we are).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, GELLE Coralie Adjointe de Direction
Customer review rating 4.5/5

Anonymous Couples - 02/08/2021 Confirmed reviews ALL

Confortable

Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel ibis Tours Centre Gare. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien à vous GELLE Coralie Adjointe de Direction

Well located

Customer review rating 3.5/5

Tim Couples - 05/07/2021 Confirmed reviews ALL

Once we had found the way out of the car park up the not very inviting stairs we enjoyed a satisfactory night stop.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GELLE Coralie Adjointe de Direction
Customer review rating 3.5/5

B. Families - 23/06/2021 Confirmed reviews ALL

le manager tres sympa ,adaptation et reaction positive bravo

Bonjour, Merci d'avoir pris le temps de partager votre expérience avec nous. Nous sommes heureux de vous avoir fait passer un agréable moment dans notre hôtel et espérons vous revoir bientôt parmi nous. Bien cordialement, GELLE Coralie Adjointe de Direction

Good stay

Customer review rating 4.0/5

Mrs T. B. Couples - 04/04/2021 Confirmed reviews ALL

Very comfortable for our one night stay, staff very friendly and accomodating. If back in area will stay again

Dear IAN B., We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GELLE Coralie Adjointe de Direction

Extremely small rooms

Customer review rating 3.0/5

. Families - 12/08/2020 Confirmed reviews ALL

Good breakfast, but extremely small rooms... even though the bedding is always excellent

Hi, Thank you for taking the time to tell us about your experience at the ibis Tours Centre Gare. I am sorry that your experience did not meet your expectations concerning our small rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards GELLE Coralie Adjointe de Direction

Hotel with character, well located, very comfortable

TripAdvisor rating 5.0/5

Chris M 26/07/2020 TripAdvisor review

A nice hotel with a pleasant style, and most importantly, very helpful and friendly staff. Well located for the centre of Tours. A pleasure to stay here. We were only there one night but should have stayed longer

All the team is very pleased to know that you had a great time staying with us, in our hotel ibis Tours Centre Gare. We are looking forward to welcoming you again soon. Kind regards, Mickael - Community Manager

well located

Customer review rating 5.0/5

Sophie Couples - 20/01/2020 Confirmed reviews ALL

For the time we stayed, we can provide good feedback about this Ibis hotel. There was an issue with the boiler room, so we had to evacuate our room and then we have been relocated in the Mercure Hotel just in across the street. All the changes were handled very professionally, so despite the troubles, we were still satisfy.

Dear SOPHIE H., We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GELLE Coralie - Adjointe de Direction

Short and sweet

Customer review rating 3.0/5

Nada Business - 19/01/2020 Confirmed reviews ALL

I stayed for 3 days, the staff was really nice, I m really disappointed with the room, I didn’t expect it to be that small that I couldn’t fit through the door with my luggage, or the bathroom as well. The staff didn’t tell me that I was paying for the parking, they just gave me the pass to get out every day and then a bill at the last day. I didn’t think that was honest.

Hi, Thank you for taking the time to tell us about your experience at the ibis Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GELLE Coralie - Adjointe de Direction

Near gare. Clean and good breakfast

Customer review rating 4.5/5

Alina Families - 24/11/2019 Confirmed reviews ALL

We liked room and breakfast. Nevertheless the concept of not having reception with a classical reception desk is not convenient. People are getting lost.

Comfortable and friendly

TripAdvisor rating 5.0/5

EnglishinFrejus Couples - 26/09/2019 TripAdvisor review

The hotel was excellent as were all the staff. The room was clean and comfortable and the hotel is just a short walk from Tours Centre. We have stayed at the nearby Novotel in the past but this Ibis was as good (in some respects better). The only drawback was NOT the fault of the hotel: the underground parking available nearby had no lift but only stairs to exit - impossible for us as my husband is a wheelchair user. Hard to believe that they have no lift in this day and age!

All the team is very pleased to read that you had a great time staying with us ! It is a pleasure for us. We will be happy to see you again very soon. Kind regards, Mickael

Comfortable, convenient hotel in Tours Centre

TripAdvisor rating 4.0/5

Seamus C Solo travel - 02/09/2019 TripAdvisor review

Ibis Tours Centre is a great city centre hotel offering a comfortable room with a good bed and within walking distance of everything of interest in Tours. My only complaint is that the pillow was uncomfortable and felt like it was filled with air. I have not had this experience in an Ibis hotel before.

Thank you very much for this great review. We are pleased to read that you had a great time in your hotel ibis Tours Centre Gare. But we are sorry that our new pillows did not attend your expectations. However, we are looking forward to welcoming you again soon. Kind regards, Mickael

Stay at Tours

TripAdvisor rating 3.0/5

Helene S Couples - 02/07/2019 TripAdvisor review

The hotel was comfortable although the bathroom was very small. Other than this the hotel was clean and the staff friendly and helpful. The location was well located and within walking distance of the town centre.

Thank you very much for taking time to give us a feedback regarding your stay in our hotel. Despite the size of our bathrooms, we are pleased to read that you had a good time with us, and we are looking forward to welcome you again soon. Kind regards, Mickael

Just a shame, foutage de gueule in french

TripAdvisor rating 1.0/5

Marc D Business - 10/02/2019 TripAdvisor review

Hotel was in works. No mention on the website. No Breakfast Buffet. No Bar. No restaurant. Low pressure in the shower. No welcome drink despite my Silver Status. Just ridiculous. My worst ibis experience so far. Unfortunately just after another very average one. Maybe time for me to look for another loyalty program.

First of all, please let us thank you for taking time to get back to us regarding your stay in our hotel. We are trully sorry that your experience was not the one you expected. We did some major works in our hotel, in the lobby and restaurant. Please be sure that this information was on our website, so our customers could get the information before booking a room. I would like you to give us another chance and we are looking forward to welcoming you soon again, so you can discover the new lobby and restaurant. And we will obviously make sure that your welcome drink will be given on your arrival. Kind regards, Mickael

One night in Tours

TripAdvisor rating 3.0/5

H7988KSjohnf Couples - 25/01/2019 TripAdvisor review

We have stayed here before and the area is quiet despite being close to the main railway station, the rooms are quiet but very small the toilet and shower was the smallest possible and only suitable for very thin people as there is no room to manouvreThe hotel restaurant was undergoing renovation as was the bar area so a bit restricted, but no price reduction, or addition loyaty points for the inconvenience as we had to go out for a meal, which in Tours is expensiveIt is a convenient stopping place en-route so we will probably us it again

Dear John, Thank you for your feedback about our hotel. As you mentioned, our hotel is having refurbishment in the restaurant and lobby area. In a few days, we will offer you a very new experience ! We are looking to welcoming you again soon, and will be pleased to show you our brand new areas. Kind regards, Mickael

Good hotel in good position

TripAdvisor rating 4.0/5

Trek65509630815 Solo travel - 04/11/2018 TripAdvisor review

A pleasant and convenient stay. The hotel is quite close to the station, and from the station runs the tramway which gives easy access to the centre of the town. It is not the fault of the tramway that it runs N - S while the interesting parts of the town run E - W.

Bathroom ridiculously small, aircon was useless.

TripAdvisor rating 2.0/5

A M Couples - 11/08/2018 TripAdvisor review

When we booked the holiday using IBIS hotels, I deliberately booked them with parking and aircon in mind. The parking was no good as it was underground and too low, but nowhere was this mentioned n the website. The room was minute, we asked for twin rooms, which was questioned on check in, but still we had a double bed. The aircon was useless, but we couldn't open the window as you could see straight into other rooms and vice versa, also people sitting outside drinking were quite noisy until relatively late. On checkout we mentioned this, but the guy on reception was indifferent.

step up into shower was too high

TripAdvisor rating 4.0/5

Janet S Couples - 27/10/2017 TripAdvisor review

I have two artificial hips and I found the steps up and down from the shower too high. But the staff did change us into a disabled room which luckily was free. This was flat and suitable. Other hotels in your chain do not have quite such high steps.

Mrs, We thank you for taking the time to share your opinion. We hope to see you very soon! Please accept, Sir, our best regards.

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