ibis Tours Centre Gare 3 stars

Customer review rating (ALL Rating) 4.3/5 934 reviews

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1 Rue Maurice Genest, 37000 TOURS, France

Description

Hotel extras

  • 20-minute walk from the historic center of Tours

  • Restaurant with terrace in a quiet area under the Bistro Régent banner

  • In the heart of the Loire Valley with its châteaux and close to Beauval Zoo

  • Organization of festive events

  • Hotel renovated in 2019

Our accommodation(s)

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Hotel location

ibis Tours Centre Gare

1 Rue Maurice Genest
37000 TOURS
France

GPS:47.387513, 0.69834

Telephone
Fax +33 2 47 70 35 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BISTRO REGENT TOURS CENTRE

Take a seat in our restaurant, which welcomes you in a relaxed atmosphere and is open every day for lunch and dinner. Bistro Régent is ideal for a family lunch or business meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  934 reviews

Customer review rating 5.0/5

Katia W. Families - Confirmed reviews ALL

Welcome desk outstanding at check in and out.

Dear Katia, Thank you very much for your wonderful 10/10 rating and for your kind feedback. We are delighted to read that you enjoyed our location, close to the historic city center, the train station, and the many great brasseries nearby. It is indeed a real advantage for making the most of a stay in Tours. Your compliments about our reception team truly mean a lot to us. Knowing that your check-in and check-out experience was outstanding is a great reward for our staff, who strive every day to provide a warm and professional welcome. We look forward to welcoming you again very soon. Loïc and the entire team at Ibis Tours Centre Gare

Customer review rating 4.5/5

John K. Business - Confirmed reviews ALL

I enjoyed my recent stay here. Very close to the train station. Friendly and helpful staff. Comfortable bed.

Dear John, Thank you very much for your excellent 9/10 rating and for your kind feedback. We are delighted to read that you enjoyed your stay with us and appreciated our convenient location close to the train station. Your compliments regarding our friendly and helpful staff, as well as the comfort of the bed, mean a lot to us and will be shared with the whole team. Providing a comfortable and welcoming experience is our priority, and your feedback is a wonderful reward for our daily efforts. We hope to have the pleasure of welcoming you again on your next visit to Tours. Loïc and the entire team at Ibis Tours Centre Gare

Customer review rating 5.0/5

Shabaz H. Friends - Confirmed reviews ALL

The rooms were not the biggest, but the hotel was clean and tidy, with a nice games area, and welcoming bar area too. Breakfast was good and the staff were friendly. It would have been nice to have kettles and tea in every room.

Dear Shabaz, Thank you very much for your wonderful 10/10 rating and for sharing your detailed feedback. We are delighted to read that you appreciated the cleanliness of the hotel, as well as our reception area with games and the welcoming bar atmosphere. Creating a friendly and relaxed environment for our guests is very important to us, so your comment is a great reward for the team. We are also pleased that you enjoyed the breakfast and found our staff friendly and welcoming. Your kind words will certainly be shared with the whole team. Regarding the kettles and tea in the rooms, thank you for this helpful suggestion. While kettles are currently available in our Comfort rooms, your feedback is valuable and helps us continue improving the experience we offer to our guests. We hope to have the pleasure of welcoming you again during your next visit to Tours. Loïc and the entire team at Ibis Tours Centre Gare

Customer review rating 3.5/5

Robert D. Solo - Confirmed reviews ALL

My first time in this hotel and overall friendly service. Easy to find and a little outside the centre, which is great for me. The weekend crowd was a bit noisy throughout the night so I hope to get a quieter floor next time as well as double bed ( and not only double sheets) next time.

Dear Robert, Thank you very much for sharing your feedback following your first stay with us. We are pleased to read that you found our team friendly and the hotel easy to locate. As you mentioned, being slightly outside the very heart of the city is often appreciated by guests looking for convenient access and a quieter environment, especially with the train station just a few minutes away. We are truly sorry, however, that you experienced noise during the weekend. While we strive to ensure a peaceful atmosphere for all our guests, some periods can indeed be livelier. Please be assured that for your next stay, you can absolutely request a quieter floor or a room located away from potential disturbances, we will always do our very best to accommodate such preferences. Regarding the bedding, we understand your comment about the double bed setup. Our rooms are equipped with double beds, but we will make sure to note your preference clearly in your profile to ensure a configuration that better suits your expectations next time. We sincerely hope to have the pleasure of welcoming you again and to provide you with an even more comfortable and restful experience. Loïc and the entire team at Ibis Tours Centre Gare

Customer review rating 3.5/5

Malcolm C. Couples - Confirmed reviews ALL

Staff very helpful. Room was a bit small and a little tired looking. Not much space given that we had a dog

Dear Malcolm, Thank you for your feedback. We’re glad you found our staff helpful. We appreciate your comment regarding the room size, especially when traveling with a pet. We offer different room categories and are always happy to advise you to make your next stay even more comfortable. Team ibis Tours Centre Gare

Other web-users rate our hotel

  • 319 reviews 9.3/10 Location
  • 588 reviews 4.8/10 Room
  • 493 reviews 9.1/10 Service
  • 433 reviews 3.2/10 Comfort
  • 250 reviews 8.6/10 Breakfast
  • 157 reviews 7.6/10 Cleanliness
  • 61 reviews 4.4/10 Vibe

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