ibis Tours North 3 stars

Customer review rating (ALL Rating) 4.4/5 741 reviews

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ibis Tours North - Image 1
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318 bis, avenue Maginot, CC La Petite Arche, 37100 TOURS, France

Description

Hotel extras

  • Sunny terrace for enjoying lunch, dinner or drinks.

  • Restaurant offering high-quality produce for lunch and dinner 7 days a week

  • Ideally located in Tours Nord business park and 15 min from the old town

  • Bike rental to explore Tours and its surroundings with complete freedom

  • Free parking on site

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfort room with 1 double bed

Photo out of - Comfort room with 1 double bed

Discover our standard comfort rooms with a Sweet Bed by ibis double bed, courtesy tray with Nespresso machine, kettle and bottled water. The bathroom is equipped with a shower or bathtub.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

With new Sweet Bed by ibis bedding, the warm and practical ibis room has everything you need: two single beds, desk, Internet, TV with the main channels and a bathroom.

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Featuring new "Sweet Bed by ibis" bedding, our adjoining rooms have everything you need, including a room with a double bed and a room with 2 separate beds, internet and a television with major channels.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single sofa bed(s) x2

Double bed(s) x1

See availabilities

Hotel location

ibis Tours North

318 bis, avenue Maginot, CC La Petite Arche
37100 TOURS
France

GPS:47.427586, 0.702334

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 62 rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • 62 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • English
  • French

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Board games available

Sports and leisure

Bodybuilding equipment/Gym Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Public
  • 62 parking spaces
  • Max Limited Height: 5 m / 16.4 ft

BISTRO REGENT TOURS NORD

Photo out of - BISTRO REGENT TOURS NORD

Bistro Regent restaurant for dining in simplicity. Our restaurant offers dishes and desserts prepared on site and made using only fresh produce to be enjoyed in a friendly and relaxed atmosphere.

Cooking style
Bistro
Capacity
80
Accessibility
Accessible service
318 bis, avenue Maginot, CC La Petite Arche, 37100 Tours, France
Telephone +33 2 47 88 96 55

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Bistro Regent restaurant for dining in simplicity. Our restaurant offers dishes and desserts prepared on site and made using only fresh produce to be enjoyed in a friendly and relaxed atmosphere.

Relax at the bar with our sharing platters and seasonal cocktails. At any time of the day, meet at the ibis bar and treat yourself to moments of relaxation.

Our pastries and breads are baked on site. Selection of cold cuts and cheese, including the famous Touraine goat's cheese.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  741 reviews

Customer review rating 4.5/5

Charmaine S. Families - Confirmed reviews ALL

Hello, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated our friendly staff, clean accommodations, and food quality. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Sincerely, Sandrine

Customer review rating 3.0/5

Erika C. Families - Confirmed reviews ALL

Dear Madam, Thank you for your detailed feedback. We are pleased that you appreciated our location, the welcome from our team, the cleanliness of the rooms and the possibility of having an interconnecting room for your family. We are sorry, however, for the cigarette smell in one of the rooms, the thin towels and the issue with the single-bed mattresses moving during the night. These points have been noted and will be shared with our teams. We regret that these issues affected your overall impression and that you would consider staying elsewhere in the future. We hope we may nevertheless have the opportunity to welcome you again and provide a more comfortable experience. Sincerely, Sandrine

Customer review rating 1.0/5

Shirlee P. Couples - Confirmed reviews ALL

Dear Madam, Thank you for taking the time to share such detailed feedback. We are truly sorry that this stay fell far short of the standard you had experienced during your previous visits. We sincerely apologize for the issues with the chicken and, in particular, the temperature of the dish when it was returned to you. We are equally concerned by your comments regarding the breakfast, especially the eggs being unavailable and subsequently served cold. These points have been shared with our restaurant team so that they can be reviewed carefully. We also regret that you found the bed uncomfortable and that this affected your night’s sleep. We understand your disappointment, especially after having stayed with us several times before. We are very sorry to hear that this experience has led you to reconsider staying with us, and we hope we may have an opportunity in the future to restore your confidence. Sincerely, Sandrine

Customer review rating 0.5/5

Rosalind B. *. Couples - Confirmed reviews ALL

Dear Madam, At around 1:15 am, we were faced with a general power outage in the neighborhood, presumably related to the heavy thunderstorms that occurred during the night. It had been nearly an hour and a half since the establishment was without electricity, without us having any visibility on the duration of this outage, so we had to make a difficult decision. In these circumstances, and in order to ensure everyone’s safety, at 3:00 a.m., we had to follow the procedure provided for in case of a prolonged outage and proceed with the evacuation of the hotel. We are fully aware of the inconvenience and concern that this situation may have caused, especially since it occurred in the middle of the night. Making the decision to evacuate a hotel at such a time is never simple, but the safety of our guests and staff remains our top priority. We would like to offer our sincere apologies for this situation beyond our control and thank you warmly for your understanding, calm and cooperation. Sincerely, Sandrine

Customer review rating 4.5/5

Charles B. Families - Confirmed reviews ALL

Dear Sir, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay from beginning to end, and that our team was able to accommodate your additional night and make your stay easier while attending to your family commitments. We are especially pleased that the air conditioning provided you with a quiet and comfortable room throughout your stay. Your kind words are greatly appreciated by the whole team. We look forward to welcoming you again soon. Sincerely, Sandrine

Hello, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated our friendly staff, clean accommodations, and food quality. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Sincerely, Sandrine

Customer review rating 3.0/5

Erika C. Families - Confirmed reviews ALL

The location is excellent for shopping and places to eat. A lovely welcome with nice bar and restaurant. We were able to get an interconnecting room which is great with children. One of the rooms smelt heavy of cigarette smoke. The towels were very thin. The rooms were very clean. Both of the mattresses on the single beds kept sliding off the base during the night ( not completely off). Staff friendly and helpful.I don’t think I would stay again, would pay the extra and stay at the Mercure.

Dear Madam, Thank you for your detailed feedback. We are pleased that you appreciated our location, the welcome from our team, the cleanliness of the rooms and the possibility of having an interconnecting room for your family. We are sorry, however, for the cigarette smell in one of the rooms, the thin towels and the issue with the single-bed mattresses moving during the night. These points have been noted and will be shared with our teams. We regret that these issues affected your overall impression and that you would consider staying elsewhere in the future. We hope we may nevertheless have the opportunity to welcome you again and provide a more comfortable experience. Sincerely, Sandrine

Customer review rating 1.0/5

Shirlee P. Couples - Confirmed reviews ALL

We have stayed in your hotel several times before and it’s always been acceptable - apart from one time I orders chicken and I had to send it back becuase it was pink in the middle. Not acceptable. This time the chicken was served to me v Luke warm and I asked for it to be heated. When it came back it was only warm in a couple of places - rediculous. In the morning when we had breakfast the eggs were empty - so the waitress went to get some more - they were stone cold and clearly made from a premix - I took one mouthful and they tasted disgusting . 2 issues here why are you using premixed egg mix and why are you serving eggs stone cold . We won’t be staying at your hotel again. After a terrible nights sleep a good breakfast would have been really good but you failed on that element too.

Dear Madam, Thank you for taking the time to share such detailed feedback. We are truly sorry that this stay fell far short of the standard you had experienced during your previous visits. We sincerely apologize for the issues with the chicken and, in particular, the temperature of the dish when it was returned to you. We are equally concerned by your comments regarding the breakfast, especially the eggs being unavailable and subsequently served cold. These points have been shared with our restaurant team so that they can be reviewed carefully. We also regret that you found the bed uncomfortable and that this affected your night’s sleep. We understand your disappointment, especially after having stayed with us several times before. We are very sorry to hear that this experience has led you to reconsider staying with us, and we hope we may have an opportunity in the future to restore your confidence. Sincerely, Sandrine

Customer review rating 0.5/5

Rosalind B. *. Couples - Confirmed reviews ALL

As above

Dear Madam, At around 1:15 am, we were faced with a general power outage in the neighborhood, presumably related to the heavy thunderstorms that occurred during the night. It had been nearly an hour and a half since the establishment was without electricity, without us having any visibility on the duration of this outage, so we had to make a difficult decision. In these circumstances, and in order to ensure everyone’s safety, at 3:00 a.m., we had to follow the procedure provided for in case of a prolonged outage and proceed with the evacuation of the hotel. We are fully aware of the inconvenience and concern that this situation may have caused, especially since it occurred in the middle of the night. Making the decision to evacuate a hotel at such a time is never simple, but the safety of our guests and staff remains our top priority. We would like to offer our sincere apologies for this situation beyond our control and thank you warmly for your understanding, calm and cooperation. Sincerely, Sandrine

Customer review rating 4.5/5

Charles B. Families - Confirmed reviews ALL

First rate from beginning to end, excellent friendly staff, no problem in retaining our rooms for an additional night, enabling family business to be attended to. And, blessing of blessing, quietly efficient air conditionning, all the time. Greatly appreciated by us both Un grand merci pour tout!

Dear Sir, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay from beginning to end, and that our team was able to accommodate your additional night and make your stay easier while attending to your family commitments. We are especially pleased that the air conditioning provided you with a quiet and comfortable room throughout your stay. Your kind words are greatly appreciated by the whole team. We look forward to welcoming you again soon. Sincerely, Sandrine

Customer review rating 3.5/5

Gareth P. Couples - Confirmed reviews ALL

Lovely room, helpful staff and great breakfast. Only complaint is that the air conditioning didn't do anything to cool the room.

Dear Sir, Thank you for your kind words regarding our room, staff, and breakfast. We regret to hear that the air conditioning did not meet your expectations. Your feedback is valuable, and we will take it into consideration for future improvements. Best regards, Sandrine

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All around a very good experience, clean , efficient and well appointed room.

Dear Sir, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our accommodations clean, efficient, and well appointed. Your satisfaction is our priority, and we appreciate your kind words. Sincerely, Sandrine

Customer review rating 4.5/5

Christopher S. Couples - Confirmed reviews ALL

Room good staff excelent Food strange no veg just bowl of lettice ??and chips also with tasty meat

Dear Sir, Thank you for your feedback. We are delighted to hear that you enjoyed your room and appreciated the excellent service provided by our team. We are sorry that our restaurant concept did not fully meet your expectations. Our Bistro Régent offers a set menu where all dishes are served with unlimited French fries and salad. This is the restaurant's signature concept, and no other vegetables are offered as side dishes. We appreciate your comments and hope to have the pleasure of welcoming you again soon. Sincerely, Sandrine

Customer review rating 5.0/5

Sandra W. Families - Confirmed reviews ALL

From check in to check out everyone was very friendly and we enjoyed dinner and breakfast

Dear Madam, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location, the comfort of your stay, and the warm welcome from our team. It is also a pleasure to know that you appreciated both your dinner and breakfast. We look forward to welcoming you again very soon. Kind regards, Sandrine

Customer review rating 5.0/5

Rosalind B. Couples - Confirmed reviews ALL

We have used this hotel many times over the past 20yrs as it is a timely stop for us after a long journey.

Dear Madam, Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you have chosen ibis Tours Nord as your preferred stopover for many years. We look forward to welcoming you back in the future. Best regards, Sandrine

Customer review rating 4.5/5

Charmaine S. Families - Confirmed reviews ALL

This will be our 4th time staying at this hotel and we have always been kindly welcomed , the room is clean and comfortable, the beds are very comfortable, and very and friendly staff

Dear Madam, Thank you for taking the time to share your feed back regarding your stay at Ibis Tours Nord. We are glad that you enjoyed your stay and hope to welcome you again soon. Sincerely, Sandrine

Customer review rating 4.0/5

Eric B. Couples - Confirmed reviews ALL

Great location for overnight stay, very easy access from motorway and plenty of parking

Dear Sir, Thank you for taking the time to share your feed back regarding your stay at Ibis Tours Nord. We are glad that you enjoyed your stay and hope to welcome you again soon. Sincerely, Emmanuelle Ibis Tours Nord

Customer review rating 4.0/5

Yvonne J. *. Couples - Confirmed reviews ALL

we had a good stay..aircon had the best temperature...very nice dinner

Dear Madam, Thank you for your kind review. We are delighted to hear that you enjoyed our convenient location, the friendliness of our team, and your stay with us. It is also a pleasure to know that you appreciated the air conditioning despite the exceptionally high temperatures during the recent heatwave, as well as your evening meal. We hope to welcome you again soon. Kind regards, Sandrine

Customer review rating 4.5/5

Shaun H. *. Friends - Confirmed reviews ALL

On arrival we were met by the staff who were happy to see us and booked in quickly. The rooms were clean and comfortable, the breakfast was lovely and there was a large selection to choose,for all tastes.

Dear Sir, Thank you for taking the time to share your feed back regarding your stay at Ibis Tours Nord. We are glad that you enjoyed your stay and hope to welcome you again soon. Sincerely, Emmanuelle Ibis Tours Nord

Customer review rating 2.0/5

James C. Couples - Confirmed reviews ALL

My wife and I recently stayed at the Tours North hotel. (26th June) At about 8pm someone entered the room having been given a key to the door. Luckily I was awake and they quickly apologised and closed the door. This is obviously a mistake of the software that issues the electronic door keys and it needs investigating quickly.

Dear James, Thank you for sharing your recent experience at ibis Tours Nord. I sincerely apologize for the unexpected incident regarding the electronic door key. We take security very seriously, and I assure you that your feedback will be reviewed to enhance our processes. Guest safety and comfort are our top priorities, and we appreciate your understanding in this matter. Best regards, ibis Tours Nord

Customer review rating 5.0/5

Martin G. Friends - Confirmed reviews ALL

A short Uber ride from the airport. Comfortable rooms, friendly staff and a decent restaurant with a good evening menu and plenty of choice at breakfast.

Dear Sir, Thank you for your kind review. We are delighted to hear that you enjoyed the comfort of our rooms, the friendliness of our team, and the quality of our restaurant and breakfast selection. It is also a pleasure to know that our convenient location near the airport contributed to a pleasant stay. We look forward to welcoming you again soon. Kind regards, Sandrine

Customer review rating 4.0/5

Chris L. Friends - Confirmed reviews ALL

Very convenient and close to the airport

Dear Madam, Sir, Thank you for taking the time to share your feed back regarding your stay at Ibis Tours Nord. We are glad that you enjoyed your stay and hope to welcome you again soon. Sincerely, Emmanuelle Ibis Tours Nord

Customer review rating 4.0/5

Laure P. Business - Confirmed reviews ALL

The hotel is confortable but without elevator so can be difficult with suit cases

Dear Madam, Thank you for your feedback. We are pleased to hear that you found the hotel comfortable. We understand, however, that the absence of an elevator can make access to some rooms more challenging when travelling with luggage. For a future stay, please do not hesitate to inform our team of any specific needs. We will do our best to allocate a room on the ground floor, subject to availability. We hope to welcome you again soon. Kind regards, Sandrine

Customer review rating 4.0/5

Andrew B. Couples - Confirmed reviews ALL

Disappointed with view from room,quite depressing. No view to be fair.

Dear Sir, Thank you for sharing your feedback. We are sorry that the view from your room did not meet your expectations. Unfortunately, due to the layout of our property, not all rooms offer the same surroundings or outlook. We regret that this aspect affected your experience and hope to have the pleasure of welcoming you again on a future stay. Kind regards, Sandrine

Customer review rating 4.5/5

Gilles M. Couples - Confirmed reviews ALL

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Bonjour Monsieur, Nous vous remercions pour votre retour positif et sommes ravis d'apprendre que notre emplacement vous a satisfait. Votre appréciation est très précieuse pour nous. Bien cordialement, Sandrine, Adjointe de direction

Other web-users rate our hotel

  • 224 reviews 7.9/10 Location
  • 411 reviews 6.6/10 Room
  • 383 reviews 9.1/10 Service
  • 176 reviews 7.8/10 Breakfast
  • 123 reviews 6.9/10 Cleanliness

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